Results orientation: what to remember

Benedict WautersDeputy director for strategy, innovation, evaluation and

methodologyFlanders ESF AgencyCOP RBM coordinator

The call for results!

• “Simplification of policy delivery, focus on results and increased use of conditionality are among the major hallmarks of the next set of programmes.”

• “The Commission and the Member States shall ensure the effectiveness of the CSF Funds, in particular through monitoring, reporting and evaluation”

Proposed EC regulation for the new Structural Funds period

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Two key messages

• Results orientation = needs orientation = stakeholder involvement = demand orientation

• Results orientation = asking what is your added value rather than just comply with regulations

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From needs to well-being

BASIC

SOCIAL

Includes key needs of autonomy, mastery and relatedness

, responsibility, independence,mastery, achievement

NOTE: Maslow is useful as a categorisation system, less as a strict hierarchy as various needs can co-exist or higher level needs can take precedence over lower level ones

, social relations

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Involvingthose who

should benefit is

key!

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Training Employment?Leads to

SUPPLY ORIENTATION

Satisfies

NEED

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What “needs” are being addressed with this “want”?

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Instead of: ACTIONS – OBJECTIVE – NEEDS

Rather: NEEDS - OBJECTIVE – CONDITIONS TO ACHIEVE THE OBJECTIVE - ACTIONS

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????? Employment?REQUIRES

NEEDS

CAN BE ADDRESSED

THROUGH

DEMAND ORIENTATION

And/or…

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What “needs” are being addressed with this “want”?

Assumptions? Assumptions?

ACTIVITIES

OUTPUTS

OUTCOMES

IMPACT

INPUTS

Time

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Is this realistic?

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OUTPUT

OUTCOME

INPUTS

ACTIVITY

INPUTSACTIVITY

INPUTS

ACTIVITY

INPUTS

OUTPUT

OUTPUT

ACTIVITY

OUTPUT

OUTPUT

OUTCOME

OUTCOME

OUTCOME

OUTCOME

OUTCOME

OUTCOME

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However…

• Results based MANAGEMENT is not just about defining results of the programme

• These results will be (or will not be) achieved by project promotors

• So, what is the role of the programme management organisation (the technical assistance) e.g. the Managing Authority?

• How will it manage itself for results?

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Programme management ORGANISATION strategy = strategy concerning added value of the Managing Authority etc.

PMO

stra

tegy

=

tech

nica

l ass

istan

ce

prio

rityOP

Priority1

OPPriority

2

OPPriority

3 PMO strategy = technical assistance priority

OPPriority

1

OPPriority

2

OPPriority

3

Added value by leveraging the technical assistance funds!

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A strategy for added value implies a choice of focus ratherthan a futile attempt to be good at everything

Innovator strategy map vs enhancer

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Innovator strategy map vs enhancer

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Almost all objectives differ between the

two maps!

Adding value as an ESF PMO

• To be results oriented it is not enough to comply with EC regulations

• Then we may just as well put the auditors in charge…

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• Thank you!• Contact:

benedict.wauters@esf.vlaanderen.be• Website: www.coprbm.eu

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