Kjacobs34@hotmail.com 1737 E. Barnacle Ave. Apache Junction, Arizona 85119 480-622-0389

OBJECTIVE” Goal oriented professional with a proven record of performance and a

Passion to increase customer satisfaction and organization profitability.”

EDUCATIONBellevue University 2013

Bachelor of Science in Human and Social Service Administration Grand Canyon University October 2015

MBA with an emphasis on Healthcare Systems Attending GCU for a Doctorate in Psychology with an emphasis in Critical

Thinking Dean’s List

EXPERIENCEArizona’s Children Association

2066 W. Apache Trail Ste. 101Apache Junction, AZ 85120Intake Clinician 08/2016 – Present

Meet with potential clients and their parents, perform risk assessments, diagnose clients according to the DSM-V, assign clients to a case manager and schedule initial meeting,

and complete all necessary paperwork and assessments based on need

Arizona’s Children Association 2066 W. Apache Trail Ste. 101Apache Junction, AZ 85120

High Needs Case Manager 08/2015 – 08/2016Performs in a supervisory manner in the absence of the Program Supervisor to other

Family Support Specialists. Provides effective crisis management, to include following the program triage protocol and treatment methods, responding in a timely manner,

providing for follow-up care, assessing and providing appropriate responses, and handling the situation calmly. Maintains clinical records in a timely manner following agency standards. Conducts a thorough child/family strengths and needs assessment,

KIMBERLY JACOBS

Kimberly Jacobs

utilizing the program specific protocol. Develops and implements successful behavior management technique. Attends court, works with probation or Department of Child Safety on best practices, provide psychoeducation to other team members on clinical

interventionsArizona’s Children Association

2066 W. Apache Trail Ste. 101Apache Junction, AZ 85120Senior Family Support Specialist 10/2014 – 08/2015

Performs in a supervisory manner in the absence of the Program Supervisor to other Family Support Specialists. Provides effective crisis management, to include following the program triage protocol and treatment methods, responding in a timely manner,

providing for follow-up care, assessing and providing appropriate responses, and handling the situation calmly. Maintains clinical records in a timely manner following agency standards. Conducts a thorough child/family strengths and needs assessment, utilizing the program specific protocol. Develops and implements successful behavior

management techniqueFreedom Plaza Care Center 13373 Plaza Del Rio Blvd. Peoria, AZ 85381

Director of Social Services 02/2012 – 09/2014Planned/organized/developed/directed the social service programs to ensure that the

medical-related emotional and social needs of the residents are met and maintained on an individual basis. Completed an initial assessment for each resident, as well as

updating and recording any changes in residents' condition/needs, Attended Medicare/Medicaid and weekly sales Meetings, Implemented Meet and Greets with

residents and their families within 72 hours of admission, Collaborated in the development and planning of a Medicare wing renovation, Completed all necessary

assessments in a timely manner for QA, QAPI, and MDS

SKILLS Staff Supervision, Conference Presentation, Medicare/Medicaid, Admission/Discharge

Process, Project Planning, HIPAA Compliance, Quality Assurance, Dependability, Adaptability, Culturally Sensitive, Multitasking, Strong Interpersonal Skills, Tenacious,

Passionate

ACHIEVEMENTSPoint of Light Recipient, 2006 Time Magazine Person of the Year, Honorable Discharge

from the United States Air Force, Published in the Arizona Reading Journal

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