Date post: | 20-Sep-2014 |
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Career |
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Resume Writing WorkshopTips and Secrets to Land that
Interview
Career Journey
• What is the purpose of a resume?• Who is the Interview for? Why?• What is the purpose of a Cover
Letter?• What is the purpose of a Thank-
You Note?
Workshop Content
• What are the parts of a resume?• What are the types of resume?• What should be on the resume?• What are some “No-No’s” to
resume writing?• Cover Letters• Thank-you Notes• Networking
Expectations
• What are your expectations of this course?
• What have you learned about resumes, cover letters, thank-you notes?
• What have you learned about networking?
• What are your fears in the job search?
• What assumptions do you have?
Resume
• Resume (noun) - ré⋅su⋅mé - reh – zoo – mey – a brief written account of personal,
educational, and professional qualifications and experience, as that prepared by an applicant for a job.
Resume
• Reality of what a resume is!– The resume is “You.”– The resume is your pride listed on a document!– The resume is your first interview.– The resume is used as “bait” to get you in the
door.– It must be a perfect 10!– It must be without falw (Flaw)!
Resume
• Reality of what a resume isn’t!– The resume is NOT a list of stuff you did.– The resume is NOT a piece of paper used to “pick” the
lucky person.– The resume is NOT your final word so don’t put “all” the
words on it. (Summarize)– The resume is NOT a thing that helps you beg for a job
rather it showcases your skills, experience and accomplishments!
Resume
• What we will cover– Types of resumes– Top 10 Do’s / Don’ts– Preparing for the resume– Parts of a resume– Important “little things”– Cover Letters– Thank You Notes– LinkedIn for Networking
Types of Resumes
Types of Resumes
• There are four types of resume’s that we use:• Chronological – This is the most popular and shows each job in date
order. Unfortunately if a person had multiple jobs it can look like they hop around.
• Functional – This resume focuses on skills rather than chronology. It shows that the person is a master of their craft and deemphasizes work history. While effective, some employers think the person has something to hide by not listing chronology.
• Combination – This is a highly effective resume that lists both skills and chronology. I recommend this for those who had multiple jobs.
• Targeted - This is how an effective resume should be written. This lists only skills and experiences relevant to the job description.
Types of Resumes
• Functional Jane Funkchenno Address – City, State Zip Code
630-555-1212 [email protected]
Types of Resumes
• Chronological Brad Cronkite 630-555-1212 [email protected]
Address – City, State Zip code
This document is confidential to Honor Services and its employees and consultants. It is only to be distributed with permission from Honor Services Inc.
Types of Resumes
• Combination Brad Cronkite
Address – City, State Zip Code
630-555-1212
Types of Resumes
• Other Resume Types:• Entry Level – Less than 2 years of professional experience• Mid Career – Over two years of professional experience.• Executive – Directors, VP, and C-Level Leaders• Skilled - Highlights talents and services
10 RESUME DO’S
10… 9… 8… 7… 6… 5… 4… 3… 2… 1
10 Resume Do’s
1. Make your resume “Scan-able”
2. List Quantifiable Achievements
3. Use Standard Headings
Max Adder773-555-1212 [email protected]
1234 Address Lane City, State Zip Code
10 Resume Do’s
4. Speak in Problem Action Result (PAR) terms.
5. Use Strong Verbs.6. Use Industry
Keywords.
Marketing KeywordsB2B – B2CBrand ManagementBrand MarketingBudgetsBusiness WritingCase StudiesCopyeditingCopywritingCommunicationCommunity RelationsConsensus BuildingConsumer ProductsCorporate CommunicationsCrisis ManagementCustomer SensitivityDemographicsDirect MailDirect MarketingE-MarketingEvent ManagementGlobal Marketing PlansGuerilla MarketingInnovationIntegrated MarketingInternet PublishingMarket Research
Responsible for
10 Resume Do’s
7.Try To Make A One - Two Page Resume.
8.Use Page Numbers.9.Be Unique.10.Show Personality.
10 RESUME DONT’S
10… 9… 8… 7… 6… 5… 4… 3… 2… 1
10 Resume Don’ts
1.Use “dead” words.2.Develop a strange
Resume.3.Ramble on your
Resume.
Responsible forExperienced in
Excellent written communication skillsTeam Player
Detail OrientedSuccessful
Goal drivenFlexible
MotivatedStrong work ethic
ReliableMulti-taskerIndependent
Self motivated
10 Resume Don’ts
1.Use “dead” words.2.Develop a strange
Resume.3.Ramble on your
Resume.
Brad Cronkite
Address – City, State
Zip Code
630-555-1212
10 Resume Don’ts
1.Use “dead” words.2.Develop a strange
Resume.3.Ramble on your
Resume.
Responsible for making and taking and raking
and baking while snaking and breaking to
fit some of the work and …
Or
• Bullet 1• Bullet 2 • Bullet 3• .• .• .• Bullet 19
10 Resume Don’ts
4.Leave out accomplishments.
5.List selfish objective.6.Develop a generic
Resume.
I would like a job where I can work and be employed and get some money and use my skills and be able to watch my kids and is close to home.
10 Resume Don’ts
7.List wrong dates and titles.8.Spill your guts.9.List too much personal
information.10.Rely on Spell Check.
I was fired!
I like long walks on the beach
Mange five people
Eye can knot seam two spell very whale!
Preparing for the Resume
Know where you are headed• Do you have a plan for your resume / career?• Why do you want to do what you do?• Do you like what you are doing?Know how you relate to others• What is the best team you have ever worked on? List the
characteristics• What is the worst team? List the characteristicsKnow yourself• What motivates you? • What demotivates you?
Preparing for the Resume
Create a pre-resume list• Career plan for the next 6 months• Career plan for the next year• Career plan for the next five years• List the type of team you would like to work on• List your top 3 goals to reach what motivates you• List your plan to achieve these goals
Preparing for the Resume
Now we have our pre-resume list• Are you ready for your resume yet?
NO!
Preparing for the Resume
Ask yourself:• What did I accomplish this year? (Last year?)• How did I accomplish it?• What was the result?• What problem did I fix?• Can I measure what I did?• How does “what I do” fit into the big picture?• What are my plans?• How does what I currently do fit into my plans?
Preparing for the Resume
Keep it simple:• Problem – List a problem that you and your team
faced.• Action – List the action you and your team took to
resolve this issue.• Result – List the result (hopefully quantifiable) that
you and the team achieved.• Think of two or three PAR stories for each position
Preparing for the Resume
Keep it simple:• Problem – Our company had a 10% increase last year in restock
fees due to poor quality in manufacturing processes.• Action – I researched our current manufacturing processes and
identified 5 issues that could be handled better through robotics. I analyzed the cost of the robotic implementation with the team.
• Result – After implementing our modified version of the robotics solution from the chosen supplier we reduced our restock fees by $14 million in one year.
Engineered and implemented robotic manufacturing processes to reduce costly mistakes, increase quality and contribute $14 Million to the bottom line in restock savings
Our example translates to:
Parts of a Resume
You
Personality Accomplishments
Results
Awards
Books Patents
Licenses
Employment History
Skills
Technology
Associations
What
Makes
YOU
StandOut!
Parts of a Resume
Zula Mayer, M.D.Address – City, State
Zip Code630-555-1212
• Header (Name / Address / Phone / E-mail)• Employment Experience or Work History• Military Experience• Education• Computer Skills• Publications• Awards and Honors• Certificates and Licenses• Courses and Seminars• Affiliations• Hobbies and Interests
These are NOT pieces parts, rather it’s a story!
Parts of a Resume
• Header (Name / Address / Phone / E-mail)
John Doe123 Anywhere Place
City, State 11111Wk. 630-555-1212Hm. 630-555-1313
[email protected] Vanity Voicemail
Parts of a Resume
• Target Title
Vice President of Operations
This is NOT your current title unless you are going
for a lateral move
Parts of a Resume
• Employment Experience or Work History
Employment History
Ace Building Company (ABC) – Project Manager (2008 – Present)Manages 70 employees for this $5 Billion global company that develops property for relocating employees.
Company Name
Your Title Dates Employed
Description of Role / Company
Parts of a Resume
• Employment Experience or Work History
Employment History
Ace Building Company (ABC) – Project Manager (2008 – Present)Manage 70 employees for this $5 Billion global company that develops property for relocating employees.
• Implementing the Supply Chain Logistics ERP system, which expects to reduce costs by 15%
• Analyzing critical risk factors of existing Leases identifying the highest costs to cut from cut from the bottom line.
Accomplishments
Use Present Tense on current
job and past tense on the rest.
Parts of a Resume
• Education
Education
Bachelor of Science – University of Illinois – May 2010Major: Computer TechnologyMinor: CommunicationsGPA: 3.5 / 4.0, Deans List, Research Apprentice Program Assistant, Rush Moore Award Recipient
Degree CollegeGraduation
DateMajor
Notable
Parts of a Resume
• Computer Skills
Computer Skills
Expert in: Excel Macro Programming, C++, SAP, Javascript, PERL and PHPOther Languages: Oracle SQL, SQLERP Systems: SAP, Teradata Business Analytics
Show your
expertise
Show other
computer skills
List Enterprise systems you are familiar with
Parts of a Resume
• Publications
Publications
Author: Project Management Handbook for Rising Stars - 2003Co Author: Object Oriented Programming Methodology - 2007
Parts of a Resume
• Awards and Honors
Awards and Honors
2010 ABC Top Ace Recipient – Awarded to top 1% performers globally
Parts of a Resume
• Certificates and Licenses
Certifications and Licenses
Project Management Professional – PMP – 2006 License Number: 1234
Parts of a Resume
• Courses and Seminars• Affiliations
Courses and SeminarsRisk Management Seminar – 2010 – Sat on a panel to discuss new risk metrics
AffiliationsMember: Project Management Institute – 2007
Important “Little Things”
Little things that become BIG things• Spelling • Grammar • Wrong dates / numbers / locations• Too many bullets• Misuse of space• Paper choice (No crazy colors / Textures)• No Pictures (unless asked – this is a very rare resume)• No Birthdates (unless asked – See Federal resume)• No sensitive information (unless asked – See Federal resume)• Don’t waste your time adding splashes of color• No stains / Rips / Wrinkles• Add a page number / your name to each page
Parts of a Resume
Questions?
Cover Letter
Also known as “the Hook!”
Cover Letter
• Cover Letter Purpose– Tell the hiring manager “the rest of the story”– Never restate resume items– Brief– Specific to the position– ALWAYS Included!
Cover Letter
• Cover Letter Purpose– Tell the hiring manager “the rest of the story”– Never restate resume items– Brief– Specific to the position– ALWAYS Included!
Cover Letter
• Cover Letter– Use a template to start but tailor it to the position– Your chance to show personality but…– Don’t get too relaxed– Do not use “Text Talk”
Cover Letter
• Cover Letter– Do not use “Text Talk”
February 02, 2010Jane Q. PublicAcme Bottle Washers123 Hip Hop StreetAnywhere, State 11111
Dear Jane, I wld lk 2 wk 4 ur cmpny. I thk I hv a lt 2 ofr. I hv wkd on mny prjcts ovr th yrs & I cn b t rt 1 4 u! I m nvr L8 & my wrk is gr8.
Thx,TTYLJoe Textyguy
Thx TTYL
Cover Letter<Date><Name of Hiring Manager, Title><Name of Company><Address><City, State Zip> Dear <Salutation>: I am a well-qualified operations and management professional with extensive leadership experience and consistent success in the achievement of objectives. I am confident I will contribute the same level of performance as a member of your team. I would be an excellent choice for a senior executive or operation management position with an innovative company offering aggressive growth objectives. Please review my enclosed resume for further details regarding my qualifications. My experience extends for more than 15 years as I achieved increasing responsibilities and successes in my roles from warehouse supervision to regional management and operations. Additionally I have offered my expertise as a business consultant to various national and local companies. Some of my areas of expertise and interest include: Profit Building and Sustained GrowthTechnology/Data SolutionsLogistics and Supply Chain ManagementRevitalization and Modification Project Management My achievements have been in diverse functions and organizations, thus demonstrating the ability to meet and exceed expectations in a variety of environments. I am certain that I will contribute the same level of performance with your organization as a leader and strategist. Again, please review my enclosed resume. I would welcome a meeting to discuss our mutual interests and the results you can expect from me. Thank you for your time and consideration. Sincerely, Gia Washington
Cover Letter
• Cover LetterYour Name
titleHome Address
Anywhere, State 12345
February 02, 2010Jane Q. PublicAcme Bottle Washers123 Hip Hop StreetAnywhere, State 11111
Dear <Salutations>, Thanks, List how you heard about the position, Express Interest, Demonstrate Unique Background, List “Fit” items.
Best Regards,
Your Name
Cover Letter
Exercise:• Pair up.• Trade cover letters with each other.• Circle inconsistencies based on what you just
learned.• Five minute discussion.• Two minute debrief to the group.
Cover Letter
Questions
Thank You Letter
If the only prayer you ever say in your entire life is thank you, it will be enough.
-Meister Eckhardt
Thank You Letter
• Thank You Letter Purpose– This may be the most important document that
is often overlooked.– Used as a reminder to the hiring manager to
contact you.– Let’s the hiring manager know you are
interested– Should be done after every interview.– Common courtesy
Thank You Letter
• Thank You Letter– Use a Template– Be brief– Try to use a small Thank You card– Use e-mail as last resort– Should be sent within 24 hours– Do not use “Text Talk”
Thank You Letter
• Thank You LetterYour Name
titleHome Address
Anywhere, State 12345
February 02, 2010Jane Q. PublicAcme Bottle Washers123 Hip Hop StreetAnywhere, State 11111
Dear <Salutations>, Thank you for taking time out of your busy schedule, I look forward to…
Best Regards,
Your Name
Thank You Letter
Exercise:• Pair up.• Trade Thank-You Notes with each other.• Circle inconsistencies based on what you just
learned.• Five minute discussion.• Two minute debrief to the group.
Thank You Letter
Questions
So What?
Unemployment Rate• 9.1% in August 2011Resume submissions• 70:1 for every job submitted there are 70 applicantsSuccess Rate• 4% of jobs found on web (Job Sites)• 4% of jobs found with recruiters• 4% of jobs found by other publications / cold calling• 88% of jobs found through networking
Source: LinkedIn Poll conducted by Honor Services Inc.
Are you
LinkedIn for Networking
• Purpose of LinkedIn.com• Parts of a profile• Job search on LinkedIn• Groups on LinkedIn• Recommendations from colleagues• Connecting (Shhh! It’s really networking)• Tools• No! No’s! of LinkedIn
Purpose of LinkedIn
• Is – a professional tool for networking• Not – a social place to put every minute of your life• Is – a free website• Not – always free• Is – a great place to document accomplishments• Not – your resume rather a summary• Is – effective when you have over 100 connections• Not – as effective with fewer connections
This document is confidential to Honor Services and its employees and consultants. It is only to be distributed with permission from Honor Services Inc.
Ineffective Job Search
Your Web Application
Gets placed in piles of resumes
More work for the HR screener.
Low energy.
1 in 200 chance of a low percentage
phone screen
Applying on the Web
= = =
This document is confidential to Honor Services and its employees and consultants. It is only to be distributed with permission from Honor Services Inc.
Ineffective Job Search
Your Web Application
Gets placed in piles of resumes
More work for the HR screener.
Low energy.
1 in 70 chance of a low percentage phone screen
Applying on the Web
= = =
70:1 for every job submitted there are 70 applicants
This document is confidential to Honor Services and its employees and consultants. It is only to be distributed with permission from Honor Services Inc.
LinkedIn Job Search
Applying on the Web
Go on LinkedIn
to connect
with people
you know.
Meet friends who work at the
company. Get names and information
Ask
“How did you get started at this company?”
“Do you have any advice for my search?”
“How do you like working here?”
“Do you know the hiring manager in “this” department?”
DO NOT Ask
“Can you help me get a job?”
“Why is the company in peril?”
Your Web Application
This document is confidential to Honor Services and its employees and consultants. It is only to be distributed with permission from Honor Services Inc.
LinkedIn Job Search
Title Keyword or Company Name Search
I like searching by Title, but Company Name is sometimes the most effective
This document is confidential to Honor Services and its employees and consultants. It is only to be distributed with permission from Honor Services Inc.
LinkedIn Job Search
Refine
This document is confidential to Honor Services and its employees and consultants. It is only to be distributed with permission from Honor Services Inc.
LinkedIn Job Search
You mean I have to pay to get noticed by
companies!
This document is confidential to Honor Services and its employees and consultants. It is only to be distributed with permission from Honor Services Inc.
LinkedIn Groups
Join Groups pertaining to
your profession!
• Participate in discussions• Show your expertise• Watch your spelling and
grammar• Be brief• Everyone will see what
you wrote
This document is confidential to Honor Services and its employees and consultants. It is only to be distributed with permission from Honor Services Inc.
LinkedIn Recommendations
Write a polite note to any of your connections
You can “decline” a recommendation if
you don’t like what it says. You can delete it
as well.
• If you don’t ask you won’t get!• If you are not connected, you
can’t ask.• Some employers require a
minimum of 3 recommendations.
• Be choosey about who recommends you!
• Send it back if poor grammar is used or if misspelled as it reflects on you!
This document is confidential to Honor Services and its employees and consultants. It is only to be distributed with permission from Honor Services Inc.
Networking on LinkedIn
Search for people through companies
Search for people through groups
Search for people through people
Search for people through your connections’
connections
This document is confidential to Honor Services and its employees and consultants. It is only to be distributed with permission from Honor Services Inc.
Networking on LinkedIn
Remain Organized
Follow Up Date
Comments:
Network / Interview Worksheet
Name:
Company
Phone Number:
Research your interviewer on
Document your research about the
company
Following up without pestering is key.
Be prompt!
This document is confidential to Honor Services and its employees and consultants. It is only to be distributed with permission from Honor Services Inc.
http://www.onetonline.org/crosswalk/MOC/
http://www.mynextmove.org/vets/
Job Resources / Skill Transfer
Other On-Line Tools
This document is confidential to Honor Services and its employees and consultants. It is only to be distributed with permission from Honor Services Inc.
Other On-Line Tools
Aggregators
Research
Search Sites
25 New sites for jobs specific to your field
added each day
This document is confidential to Honor Services and its employees and consultants. It is only to be distributed with permission from Honor Services Inc.
LinkedIn No-No’s
• Treating LinkedIn like Facebook• Putting your entire resume on your profile• Poor Grammar / Misspellings• Half done profile• Not looking professional (picture / words on blogs)• Pestering people• Being shy• Trying to connect to people not affiliated in a group
without being introduced