Enterprise Business Manager │Corporate Account Manager │Product Marketing Officer ♦Business Development Leader ♦Advancing Portfolio Management ♦Progressive B2B Sales & Marketing Leader “Experienced in Business Development & BTL Marketing in Telecom & Banking” High-Performing Team Player and Expertise in Business Development through Sales & Marketing with Portfolio Management & Dedicated Service Experience to Generate Revenue & Business Growth for the company. PERSONAL PROFILE Top performing, result oriented, challenge driven business development professional with having a diversified experience in B2B Sales & BTL Marketing, strong leadership skill and a profound commitment to client satisfaction. Consistently recognized for excellent performance through effective sales & marketing planning, quality acquisition and standard portfolio management. Exceptional interpersonal skill; extraordinary communication skill, more than 10 years B2B sales & BTL marketing experience with customer service planning enriched the service career. CORE KNOWLEDGE & SKILLS Business Development Management Client Portfolio Management BTL Marketing Planning Sales Team Training & Management VAS Promotion & Management Partnership Establishment Acquisition & Revenue Growth Device Solution & Management Sales Promotion Activities Corporate Relationship Management Forecasting & Market Analysis Client Retention Planning Customer Care & Support Services Comprehensive Need Analysis Revenue Increment Planning CAREER HIGHLIGHTS Highly accomplished B2B Sales & Marketing Manager; Portfolio Management and Service Specialist with more than 10 years of combined work experience in Market Operation, B2B Sales, and Corporate Sales for Robi Axiata Limited, Banglalink Digital Communications Limited and Standard Chartered Bank. Expertise in B2B Sales & BTL Marketing to deal with business Clients in Robi Axiata with more than 3 months practical experience as Manager–Enterprise Business under Market Operation Division. Highly Expertise to deal with B2B Clients (Corporate & High Value) in Banglalink with more than 3 years practical experience as Corporate Account Manager–B2B Sales & Key Account Manager–Corporate Sales. Expertise in Product Marketing in Standard Chartered Bank with more than 5 years practical experience as Product Marketing Officer, Assistant Product Marketing Officer & Group Coordinator. Successfully managed the factory and production operation in CP Bangladesh Co. Ltd. as Officer for a year. Got special level promotion and back to back promotion in Banglalink and Standard Chartered Bank. Got several professional training and on job training on B2B Sales, Marketing & Relationship Management. CAREER ACHIEVEMENTS Successfully generated new revenue of more than 1 million BDT in first 3 months in Robi Axiata Limited. Successfully generated revenue growth about 20% (B2B Sales) for Banglalink in the FY 2012-2013 & 25 % in the FY 2013-2014. Successfully increased sales growth about 25% for Banglalink in the FY 2012-2013 & 30% in FY 2013-2014. Successful planning on acquisition & retention and onboard lot of MNC, large corporate & medium corporate in Robi, Banglalink and Standard Chartered Bank. Succssfully promoted & ranked up from Senior Executive to Assistant Manager in 2013 and Executive to Senior Executive in 2013 at Banglalink Digital Communications Limited. Successfully promoted & ranked up from Assistant Product Markeing Officer to Product Marketing Officer in 2010 & from Group Cordinator to Assistant Product Marketing Officer in 2009 in Standard Chartered Bank. Succeccfully achieved Free Trip to Thailand, China & Malaysia on Performance campeign in Standard Chartered Bank. Khondoker Mosabber Hussain | | Email: DOB: 25 th December, 1980
“Experienced in Business Development & BTL Marketing in Telecom & Banking”
High-Performing Team Player and Expertise in Business Development through Sales & Marketing with Portfolio Management & Dedicated Service Experience to Generate Revenue & Business Growth for the company.
PERSONAL PROFILE
Top performing, result oriented, challenge driven business development professional with having a diversified experience in B2B Sales & BTL Marketing, strong leadership skill and a profound commitment to client satisfaction. Consistently recognized for excellent performance through effective sales & marketing planning, quality acquisition and standard portfolio management. Exceptional interpersonal skill; extraordinary communication skill, more than 10 years B2B sales & BTL marketing experience with customer service planning enriched the service career.
CORE KNOWLEDGE & SKILLS
Business Development Management Client Portfolio Management BTL Marketing Planning Sales Team Training & Management VAS Promotion & Management Partnership Establishment Acquisition & Revenue Growth Device Solution & Management Sales Promotion Activities Corporate Relationship Management Forecasting & Market Analysis Client Retention Planning Customer Care & Support Services Comprehensive Need Analysis Revenue Increment Planning
CAREER HIGHLIGHTS
Highly accomplished B2B Sales & Marketing Manager; Portfolio Management and Service Specialist with more than 10 years of combined work experience in Market Operation, B2B Sales, and Corporate Sales for Robi Axiata Limited, Banglalink Digital Communications Limited and Standard Chartered Bank.
Expertise in B2B Sales & BTL Marketing to deal with business Clients in Robi Axiata with more than 3 months practical experience as Manager–Enterprise Business under Market Operation Division.
Highly Expertise to deal with B2B Clients (Corporate & High Value) in Banglalink with more than 3 years practical experience as Corporate Account Manager–B2B Sales & Key Account Manager–Corporate Sales.
Expertise in Product Marketing in Standard Chartered Bank with more than 5 years practical experience as Product Marketing Officer, Assistant Product Marketing Officer & Group Coordinator.
Successfully managed the factory and production operation in CP Bangladesh Co. Ltd. as Officer for a year. Got special level promotion and back to back promotion in Banglalink and Standard Chartered Bank. Got several professional training and on job training on B2B Sales, Marketing & Relationship Management.
CAREER ACHIEVEMENTS
Successfully generated new revenue of more than 1 million BDT in first 3 months in Robi Axiata Limited. Successfully generated revenue growth about 20% (B2B Sales) for Banglalink in the FY 2012-2013 & 25 %
in the FY 2013-2014. Successfully increased sales growth about 25% for Banglalink in the FY 2012-2013 & 30% in FY 2013-2014. Successful planning on acquisition & retention and onboard lot of MNC, large corporate & medium corporate
in Robi, Banglalink and Standard Chartered Bank. Succssfully promoted & ranked up from Senior Executive to Assistant Manager in 2013 and Executive to
Senior Executive in 2013 at Banglalink Digital Communications Limited. Successfully promoted & ranked up from Assistant Product Markeing Officer to Product Marketing Officer in
2010 & from Group Cordinator to Assistant Product Marketing Officer in 2009 in Standard Chartered Bank. Succeccfully achieved Free Trip to Thailand, China & Malaysia on Performance campeign in Standard
PROFESSIONAL EXPERIENCE – 1 Business Development Expert Team Management & Service Specialist Manager - Enterprise Business February, 2015 to till now Market Operation Division, Robi Axiata Limited Dhaka, Bangladesh .
Independently designed for business development, BTL marketing activities, device solution and portfolio management through dedicated service for Corporate Clients to generate revenue growth for Robi Axiata Limited.
Handling a portfolio of about 200 corporate houses. The portfolio is blended with MNC, large local and medium local companies of different industries; like FMCG, Pharmaceutical, RMG, Hotel, Real estate, buying house, distribution house
and manufacturing companies.
Key Job Responsibilities:
Business development through B2B Sales planning to achieve team sales target and revenue increment for the company.
BTL marketing activities to promote and establish the Brand in segmented existing and potential customer.
Portfolio Management & customer relationship management in existing and potential customer base.
Planning to explore new corporate customer and acquisition those through providing required solution.
Team management, cross functional activities with other concern department & partnership management.
Recommend products, device & solutions (VAS) to customer, based on customer’s need & requirement.
Ensuring customer satisfaction and better experience through dedicated after sales service.
Meet the regular sales target as well as the team target set by the management.
Risk mitigation through structuring credit solutions and effective team management.
Planning to provide device solution and VAS to B2B clients to ensure revenue growth for the company.
PROFESSIONAL EXPERIENCE – 2 B2B Sales & BTL Marketing Expert Portfolio Management Specialist Corporate Account Manager, B2B Sales July, 2011 to January, 2015 Banglalink Digital Communications Limited Dhaka, Bangladesh .
Independently designed for business development through Corporate and ICON Sales Operation for Banglalink to provide solutions for B2B Clients and service management that help to generate revenue growth for the company.
Handling a portfolio of about 150 corporate houses. The portfolio is blended with MNC, large local and medium local companies of different industries; like FMCG, Pharmaceutical, RMG, Hotel, Real estate, buying house, distribution house
and manufacturing companies.
Key Job Responsibilities:
Business development through B2B Sales planning to achieve team sales target and revenue increment for the company.
BTL marketing activities to promote and establish the Brand in segmented existing and potential customer.
Portfolio Management & customer relationship management in existing and potential customer base.
Planning to explore new corporate customer and acquisition those through providing required solution.
Team management, cross functional activities with other concern department & partnership management.
Recommend products, device & solutions (VAS) to customer, based on customer’s need & requirement.
Ensuring customer satisfaction and better experience through dedicated after sales service.
Meet the regular sales target as well as the team target set by the management.
Risk mitigation through structuring credit solutions and effective team management.
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PROFESSIONAL EXPERIENCE – 3 Business Development & Service Expert Market Analysis Specialist Group Coordinator to Product Marketing Officer February 2006 to July, 2011 Standard Chartered Bank Dhaka, Bangladesh
Responsibility to explore and create existing sales growth strategy, product marketing planning, establishing partnerships, liaison with corporate & consumer clients and relationship management.
Key Job Responsibilities:
Design and implement effective marketing strategies in corporate and consumer level to achieve team target
and support to the growth of the organization. Ensure good understanding of customer requirements and
current market information.
Business development and marketing planning to enhance brand value and generate revenue for the
company.
Promotion of new products and services to the target market and partnership management with customer.
Negotiating and solving the misconception about Brand and Product in corporate & consumer segment.
Acquiring new customer as well as build good rapport with potential customer to expand the existing business and asset sales of the bank.
Creating demand by promotional action plan and providing updated information/features of product/service effectively to the customer compare to competition.
Supervise, monitor and leading a team including their training and meet up their sales target set by the
management.
PROFESSIONAL EXPERIENCE – 4 People management & operation Expert Managemement Specialist Animal Husbandry Officer January 2005 to January 2006 (Hatchery Deputy In charge) Gazipur & Chittagong, Bangladesh C.P. Bangladesh Co. Ltd.
Worked as Animal Husbandry Officer and played the role of Hatchery Deputy In charge.
Hatchery staff recruitment, their training and management operations.
Key Job Responsibilities:
Assist to plan, organize and management of workers and staffs of the hatchery.
Recruitment, training and practical sessions for the workers and staffs of the hatchery.
Monitor and evaluate the production performances of the hatchery.
Making production report of the hatchery and evaluation of the report compare to standard.
Planning to improve the production performance of the hatchery and implementation.
Monitoring accounts for production performances and follow up.
Purchase process and delivery process monitoring and management.
EDUCATIONAL ATTAINMENT
MBA (Masters of Business Administration) Dhaka University, Dhaka, Bangladesh -Evening (Endure) Masters in Poultry Science (2005) Bangladesh Agricultural University, Bangladesh BSc AH (Hons.) – 2001 (held in 2003) Bangladesh Agricultural University, Bangladesh Higher Secondary Certificate (HSC)-1997 Government Edward College; Division: 1
st Division
Secondary School Certificate (SSC)-1995 R.M. Academy; Division: 1st Division *
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Khondoker Mosabber Hussain Service & Retention Process Increasing Profitability Page-4
PROFESSIONAL DEVELOPMENT & TRAINING „TELCO 101‟ Robi Axiata Limited, Dhaka
„Neuro Linguistic Programming (NLP)‟ Trainer: Rizal from Malaysia, Banglalink
„Money Laundering Prevention‟ MLP Trainer, Standard Chartered Bank
„Training of Trainers‟ (TOT) Graduate Training Institute (GTI)
„Field Training-Agricultural Extension Education‟ Agricultural Extension Education Program, BAU .
COMPUTER SKILLS
Strong IT skills with an advanced knowledge of all Microsoft packages including Word, Excel, Power Point, Outlook Express and Internet. Frequent user of bulk email systems, excel based reports and website browsing systems including Google browsing.
LANGUAGE SKILLS
Bengali- Native Language English– Fluency in speaking, writing and listening Hindi- Speaking ability
OTHER SKILLS
Several Cultural and Sports prize winner in School and University level. Worked as an executive member of ‘Rotaract Club’ in College and University. Worked as an executive member of several cultural organizations in University.
HOBBIES
Travelling Watching movies Listening song Driving car Meeting with new people
PERSONAL INFORMATION
Father’s Name : Mr. Khondoker Mokbul Hussain
Mother’s Name : Mrs. Hazera Khatun Nationality : Bangladeshi (by Birth) Religion : Islam Marital Status : Married
