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Retail CRM Software Solutions By- ControlERP
| Date post: | 01-Jul-2015 |
| Category: |
Technology |
| Upload: | calvin-hewitt |
| View: | 263 times |
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About Retail CRM
CRM is as significant to business today as they have ever been. For retail success you have to maintain longterm relationship with customer. Loyalty substituted by retailers who jave access latest & exact information about their customers.
Retail CRM Features
Customer Data Management :-
Customer data management is use to capture, storage & cleansing data which is mainly used by CRM.
Campaign Management :-
In campaign management, CRM executes different marketing campaigns like direct mail, SMS, email, MMS & promotions.
Retail CRM Features
Clienteling :-
This segment manage communication between retailers & customer during the shopping experience. It will tailoring the shopping experience based on each customer's unique profile.
Loyalty & Rewards :-
Retails CRM build & manage various loyalty programs and reward management.
Retail CRM Features
Reporting and Analytics :-
Retail CRM has powerful analytics capability to find out customer's shopping habits.
Retail CRM Benefits
Provides immediate insight into prospect or customer originating from any channel.
Works as a powerful tool that provides customer details in an instant.
Holds and keeps track of customers’ previous purchases, preferences etc.
Retail CRM Benefits
Accurate data capture and uninterrupted customer interactions.
Delivers an excellent customer service and attract longterm customer loyalty.
Provides a growing list of customers you can regularly promote and sell to.
Retail CRM Benefits
Easily segment buyers and tailor your promotions for targeted buyers that result in higher sales.
Enables you to sell in the right way to the right customer and at the right place and time.
Generate more focused promotional campaigns and activities that lead to higher ROI.
