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Retail Futurists Forecast 2015 Holiday Trends

Date post:12-Aug-2015
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  1. 1. Retail Futurists Forecast 2015 Holiday Trends Find out more insights for the upcoming holiday season through the IBM Digital Analytics Benchmark Hub: http://ibm.co/1pTGe8z I see more buying online and picking up in-store, as well as more Internet sales with better shipping experiences. - Shep Hyken @Hyken Our job is to find ways to get the consumer to the product they want, at a value they expect as quickly as possible. - Bryan Eisenberg @thegrok Retail leaders should combine data from across their tools for a more complete customer view. - Amber Armstrong @ambarmstrong Marketers need to find ways to be more personal and express appreciation. - Terry Duperon @RetailProSales Would the speed of check out drive more customers to the store versus online for shopping? - Cheryl Berklich @Cheryl_Berklich It's important to connect customer social actions to other marketing channels like email, Web, mobile. Can't keep these digital channels in silos! - Mary Featherstone @MFeatherstone #NewWayToEngage Create a seamless user experience and customer satisfaction while providing 100% secure transactions. - John Furrier @furrier "Black Friday and Cyber Monday will continue to be big days, but retailers will create incentives to drive holiday commerce throughout Q4." - Tessa Horehled @tessa
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