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RETAIL PAYMENT SERVICES – 2018 NORGES BANK PAPERS 1/2019
RETAIL PAYMENT SERVICES– 2018
NORGES BANK PAPERS 1/2019
Chart 1 Use of payment instruments. In millions of
payments. 2001–2018
Source: Norges Bank
0
500
1 000
1 500
2 000
2 500
3 000
0
500
1 000
1 500
2 000
2 500
3 000
2001 2003 2005 2007 2009 2011 2013 2015 2017
Giros
Payment cards
Chart 2 Use of payment instruments. In billions of NOK.
2001–2018
Source: Norges Bank
0
200
400
600
800
1 000
1 200
1 400
1 600
1 800
2 000
0
2 000
4 000
6 000
8 000
10 000
12 000
14 000
16 000
18 000
20 000
2001 2003 2005 2007 2009 2011 2013 2015 2017
Giros (left-hand scale) Payment cards (right-hand scale)
Chart 3 Giro payments by retail customers. In millions of
payments. 2001–2018
Source: Norges Bank
0
50
100
150
200
250
300
0
50
100
150
200
250
300
2001 2003 2005 2007 2009 2011 2013 2015 2017
Online and mobile banking
Direct debit
Instant payments
Postal giro
Telegiro
Chart 4 Card transactions per inhabitant per year and value
per card transaction in NOK. 2001–2018
Source: Norges Bank
0
100
200
300
400
500
600
700
800
0
100
200
300
400
500
600
700
800
2001 2003 2005 2007 2009 2011 2013 2015 2017
Number of card transactions per inhabitant per year
Value per card transaction in NOK
Chart 5 Use of Norwegian payment cards by issuer and
function. In millions of transactions. 2001–2018
Source: Norges Bank
0
500
1 000
1 500
2 000
2 500
3 000
0
500
1 000
1 500
2 000
2 500
3 000
2001 2003 2005 2007 2009 2011 2013 2015 2017
Domestic credit cards
Billing functions (cards issued by international card companies)
Credit cards issued by international card companies
Debit cards issued by international card companies
BankAxept (debit)
Chart 6 Use of Norwegian payment cards by issuer and
function. In billions of NOK. 2001–2018
Source: Norges Bank
0
100
200
300
400
500
600
700
800
900
1 000
0
100
200
300
400
500
600
700
800
900
1 000
2001 2003 2005 2007 2009 2011 2013 2015 2017
Domestic credit cards
Billing functions (cards issued by international card companies)
Credit cards issued by international card companies
Debit cards issued by international card companies
BankAxept (debit)
Chart 7 Internet payments with Norwegian payment cards.
2007–2018
Source: Norges Bank
0
50
100
150
200
250
300
350
0
50
100
150
200
250
300
350
2007 2009 2011 2013 2015 2017 2008 2010 2012 2014 2016 2018
Abroad
In Norway
Value in
billions of
NOK
In millions of
payments
Chart 8 Internet payments with Norwegian payment cards.
Percentage of total card payments. 2007–2018
Source: Norges Bank
0
2
4
6
8
10
12
14
16
18
20
0
2
4
6
8
10
12
14
16
18
20
2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018
Percentage of payments Percentage of value
Chart 9 Use of Norwegian payment cards abroad. 2001–2018
Source: Norges Bank
0
50
100
150
200
250
300
350
0
50
100
150
200
250
300
350
2001 2005 2009 2013 2017
Cash withdrawals. In millions oftransactions
Payments. In millions oftransactions
0
50
100
150
200
250
300
350
0
50
100
150
200
250
300
350
2001 2005 2009 2013 2017
Cash withdrawals. Value inbillions of NOK
Payments. Value in billions ofNOK
Chart 10 Number of card payments per inhabitant per year in
selected countries. 2017
Sources: BIS, Central Bank of Iceland, ECB and Norges Bank
0 50 100 150 200 250 300 350 400 450 500
Italy
Greece
Germany
Spain
Poland
Switzerland
France
Netherlands
Canada
Finland
UK
US
Sweden
Denmark
Iceland
Norway
Chart 11 Cash withdrawals from ATMs and POS terminals.
2001–2018
Source: Norges Bank
0
25
50
75
100
125
150
0
25
50
75
100
125
150
2001 2003 2005 2007 2009 2011 2013 2015 2017
ATMs. In millions of transactions POS terminals. In millions of transactions
ATMs. Value in billions of NOK POS terminals. Value in billions of NOK
Chart 12 Number of POS terminals and ATMs. 2001–2018
Source: Norges Bank
0
500
1 000
1 500
2 000
2 500
0
20 000
40 000
60 000
80 000
100 000
120 000
140 000
160 000
180 000
200 000
2001 2003 2005 2007 2009 2011 2013 2015 2017
POS terminals (left-hand scale) ATMs (right-hand scale)
0
10 000
20 000
30 000
40 000
50 000
60 000
0
10 000
20 000
30 000
40 000
50 000
60 000
2001 2003 2005 2007 2009 2011 2013 2015 2017
Payments per POS terminal Withdrawals per ATM
Chart 13 Use of POS terminals and ATMs per year.
2001–2018
Source: Norges Bank
Chart 14 Cash in circulation among the general public.
In billions of NOK. January 2008 – December 2018
Source: Statistics Norway
0
5
10
15
20
25
30
35
40
45
50
0
5
10
15
20
25
30
35
40
45
50
2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018
Chart 15 Cash in circulation as a share of means of payments (M1),
household consumption and mainland GDP. Percent. 2001–2018
Sources: Statistics Norway and Norges Bank
* New definition of M1 from April 2015
0
2
4
6
8
10
12
14
0
2
4
6
8
10
12
14
2001 2003 2005 2007 2009 2011 2013 2015 2017
As a share of M1*
As a share of
household
consumption
As a share of mainland GDP
Chart 16 Cash in circulation as a share of means of payments in
selected countries. Percent. 2016, 2017 and 2018 (Nordic countries)
Sources: BIS, Central Bank of Iceland, Danmarks Nationalbank, ECB, Statistics Norway,
Statistics Sweden and Norges Bank
0 5 10 15 20 25 30 35 40 45 50
Sweden
Norway
UK
Denmark
Canada
Iceland
Switzerland
China
Euro area
Japan
US
2016
2017
2018
Chart 17 Number of cash payments as a percentage of the
total number of payments
Source: Norges Bank
12%11%
15%
10%9%
12%12%11%
19%
9% 9% 9%9% 9%8%
0%
5%
10%
15%
20%
25%
Total At points of sale (POS) Person-to-person (P2P)
Spring 2017
Autumn 2017
Spring 2018
Autumn 2018
Spring 2019
Chart 18 Value of cash payments as a percentage of total
value of payments
Source: Norges Bank
4%3%
7%
5% 5%4%
9%8%
13%
3% 3% 3%
8%
6%
11%
0%
5%
10%
15%
20%
25%
Total At points of sale (POS) Person-to-person (P2P)
Spring 2017
Autumn 2017
Spring 2018
Autumn 2018
Spring 2019
Chart 19 Payment methods in different payment situations.
Spring 2017
Source: Norges Bank
9% 8%
85%
4%
70%
20%
1% 3%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
At points of sale (POS) Person-to-person (P2P)
Other
Online/mobile banking
Mobile phone
Payment card
Cash
Chart 20 Banks’ income from payment services and net
interest and commission. In billions of NOK. 2005–2018
Sources: Statistics Norway and Norges Bank
0
10
20
30
40
50
60
70
80
90
100
0
1
2
3
4
5
6
7
8
9
10
2005 2007 2009 2011 2013 2015 2017
Other
Giros
Payment cards
Net interest andcommission income(right-hand scale)
RETAIL PAYMENT SERVICES– 2018
NORGES BANK PAPERS 1/2019
