1/2/2020 Page 1 of 14 Retail Resource Center Instructions: To find a specific form, press Ctrl+F (or use “Find” from the Edit Menu) and then search for the information or topic you are looking for. If you don’t find the topic the first time, try variations, different terms or fewer words. Select the link below to access PRMG’s Product Profiles: Product Profiles Select one of the following links to go immediately to that section: Appraisal Forms PRMG Policies, Procedures and Information Training/Instructional Material General Forms Retail Branch Specific Checklists FHA Forms Renovation (203K and HomeStyle) Forms And Information FT360 and Other Technology Release Notes VA Forms USDA Forms and Links Jumbo, Non-QM and Second Mortgage Product Forms And Information Bond/Housing Authority/DPA Products State Specific Information Compliance Information Quality Control Information Alternative Funding Solutions AFS Brokered Out APPRAISAL FORMS AppraisalScope – Appraisal User ID and Password Form AppraisalScope – Client Login Navigation AppraisalScope – Communication with Email Office AppraisalScope – How to order an Appraisal AppraisalScope – How to Request a Reconsideration of Value AppraisalScope Login Appraisal Credit Card Authorization Form Appraisal Fee Schedule Appraisal System Links Retail Resource Center “Built by Originators for Originators”
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1/2/2020 Page 1 of 14
Retail Resource Center
Instructions: To find a specific form, press Ctrl+F (or use “Find” from the Edit Menu) and then search for the information or topic you are looking for. If you don’t find the topic the first time, try variations, different terms or fewer words.
Select the link below to access PRMG’s Product Profiles: Product Profiles
Select one of the following links to go immediately to that section: Appraisal Forms PRMG Policies, Procedures and Information Training/Instructional Material General Forms Retail Branch Specific Checklists FHA Forms Renovation (203K and HomeStyle) Forms And Information FT360 and Other Technology Release Notes VA Forms USDA Forms and Links Jumbo, Non-QM and Second Mortgage Product Forms And Information Bond/Housing Authority/DPA Products State Specific Information Compliance Information Quality Control Information Alternative Funding Solutions AFS Brokered Out
APPRAISAL FORMS AppraisalScope – Appraisal User ID and Password Form AppraisalScope – Client Login Navigation AppraisalScope – Communication with Email Office AppraisalScope – How to order an Appraisal AppraisalScope – How to Request a Reconsideration of Value AppraisalScope Login Appraisal Credit Card Authorization Form Appraisal Fee Schedule Appraisal System Links
Appraisal Team Training Branch P&L Form PRMG Appraisal Guidelines PRMG Appraisal Reconsideration Form PRMG Appraisal Transfer Policy PRMG Desk Review and Field Review Placement Guide VA Appraisal Fee Schedule VA Appraisal Transfer Requirements VA Case Number and Appraisal Request Form New Construction VA Case Number and Appraisal Request
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PRMG POLICIES, PROCEDURES AND INFORMATION
4506-T - Instructions for Completing Accessing AllRegs Online Affinity Program Brokerage Affinity Program Employer ARM Product Data (Adjustments, Caps, Floor and Margins) Automated Underwriting System (AUS) Tolerance Requirements Community Property States Condo Review FAQs Condo-PUD Project Review Manual Corona Fulfillment Center Resources (Center 106 - Western US) Credit Refresh/Lookback Report Instructions Credit Refresh/Lookback Report Policy Credit Standards Policy Day 1 Certainty – AccountChek Borrower Overview Day 1 Certainty – AccountChek VOA Sample Report Day 1 Certainty – DU Validation Reference Guide Day 1 Certainty – Equifax’s The Work Number and Rapid Reporting Day 1 Certainty – Fannie Mae Site Day 1 Certainty – Introducing AccountChek Script Day 1 Certainty – The Work Number Instructions Deal Desk, Loan Scenario and Underwriting Escalation Contact Information Standalone DPA Approval List Standalone DPA- Non-Housing Finance Authority First Lien with DPA Grant Job Aid Employment Authorization Document (EAD) Codes Electronic Signature Requirements Endorsed Platform Links E-Mail Template for Valuations E-Sign Consent Form E-Signing with Adobe Reader Extended Lock Option FHA (HUD) FAQ Link FHA MIP Matrix FHA Streamline Minimum Requirements for Submission FT360 Investor Overlay Screen- FastTrac Loan Notes Requirements HOA Condo/PUD Best Information/Best Practices
HOA Conventional Full Lender Condo Approval List Homebuyer (Borrower) Discounts and Privileges (sponsored by Genworth MI) Homebuyer Education Courses HUD Repair Escrows In-House Lead Certification Instructions Instructions for Closing in a Trust Instructions for Completing the 92900-A (Retail) (for cases assigned prior to 8/16/16) Instructions for Completing the 92900-A (Retail) (for cases assigned on or after 8/16/16) Instructions for Completing VA 26-1802a Applications Prior to 08-01-2016 Instructions for Completing VA 26-1802a Applications On or After 08-01-16 Instructions for Lock Verification PRMG Input Form Instructions for Underwriters for Completing Dates on the 92900-LT, 92900-A and 92800 5B LDP-GSA Instructions Loan Officer In-House Lead Form Lock Policies New Construction - HUD Form 92541 Job Aid Mortgage Credit Certificate (MCC) Information Mortgage Insurance (MI) Quotes from MI Website Tip Sheet OB Expanded Guidelines Instructions OFAC Sanctioned Countries Ordering Business Credit Reports through Acranet Phoenix Fulfillment Center Resources (Center 117) Plantation Fulfillment Center Resources (Center 127 – Southeast, Northeast, Midwest, Rocky Mountain Regions) PRMG +Plus Down Payment Protection Program Information PRMG Insurance Requirements, Loss Payee and Additional Information PRMG Product Menu PRMG Product Seasoning Matrix (Informational Only) PRMG Product and Specialty Offerings PRMG TRID Resource Center Page PRMG Web Link List Property Tax Rate Table National Loan Escalation Policy State Tax Impound Schedule Tax Transcript and Tax Return Requirements TBD Workflow Retail Texas Flow Chart 50.a.6 Texas Amendment 50.a.6 Transfer Taxes Workflow Chart Underwriter Credit Authority Levels Underwriting Exception Matrix Underwriting Exception Policy Unison Program Information UW Submission Step by Step Why PRMG PowerPoint <<Return to Top>>
TRAINING/INSTRUCTIONAL MATERIAL 8x8 Phone System Training Information
8x8 Phone System Training Information (with Videos) 8x8 Phone System Resource Sheet
Appraisal Logging Underwriter Requirements in FT360 Automated Underwriting DU and LPA CD Request Checklist Instructions Completing the Request for Transcript of Tax Form Data Entry for New Subordination (Second Lien) Data Entry for Resubordination (Second Lien) Day 1 Certainty AccountChek - Borrower Day 1 Certainty Accountchek – Lender Day 1 Certainty – PRMG Operations FHA Mortgagee ID Lookup Table User Instructions FHA Refi Credit Query FHLMC System to System FT360 Integration FNMA 3.2 Export Instructions for USDA or Brokered Out First Time Home Buyer Workshop Presentation from Genworth FT360 New URLA System Training Videos HECM 101 How to Complete VA Form 26-1880 Requesting a Certificate of Eligibility Instructions for Accessing PRMG’s LMS Matic Insurance – Company Information and FT360 Guide National Retail Production Support App Instructions NEO - Simple Nexus App Docs Retrieval Instructions NEO - Simple Nexus Mobile - Online Set Up Okta - Setting Up Security Profile and MFA PRMG Loan Officer Submission Guidance PRMG University YouTube Channel Retail Case Number Assignment Requests Instructions Retail Supplemental Classes For 30-60 Days Of Hire Retail TBD Workflow (for Loan Officer not Loan Processors) Reviewing Estimated HUD-1 (Retail) Self-Study Advanced Processor Training (Pre-Underwriting Training) - Genworth Self-Study Beginning Processor Training (Introduction to Processing Training) - Genworth Self-Study Mortgage Courses – Arch Academy Self-Study Mortgage Foundations Training – Radian SiteXPro User Guide SpeedPath Master Clock UW Submission Checklist Instructions VA IRRRL Training PowerPoint VA Loan Training Guide 2015 VVOE Control Panel
Borrower Training Material Consumer Connect Tip - eConsent and eSigning Consumer Connect Tip - LO Email Notifications Consumer Connect Tip - Loan Officer eSigning Consumer Connect Tip - Married Borrowers Consumer Connect User Guide – How a Borrower Accepts eConsent Consumer Connect User Guide – How a Borrower Creates Their Account
Consumer Connect User Guide – How a Borrower eSigns Disclosures Consumer Connect User Guide – How a Borrower Uploads Documents eDisclosures from a Borrower’s Perspective Video User Guide - eConsent Borrower Perspective User Guide - eDisclosures Borrower Perspective
Doc Velocity Training Material Doc Velocity Training Page (All Materials)
LO Training Support Material Accessing Acranet Brokered Out Loan Process Checking for Early Pay off Penalties Consumer Connect FAQ Creating Loans for DPA Programs (1st and 2nd TD Only) Creating Loans for DPA Programs (1st, 2nd and 3rd TD Only) Duplicating a new 1st TD Loan in FT360 FT360 System Overview Origination 101 FT360System Overview Origination 201 Link to eDisclosures from a Borrower’s Perspective LoanBeam SE Income Analysis Tool LoanBeam - Using with Freddie Mac LPA Loan Center Access Management LO Connect: How To View Incomplete Application LO Connect: Pair with Android Phone LO Connect: Pair with Apple iPhone LO Connect: Unpair Mobile Device LO Connect: Quick Live Demos MLO Production Plan Mortgage Insurance Certificate Ordering Guide Mortgage Insurance - Important Steps to Ensure Proper Risk Based Price Quotes in FT360 Mortgage Insurance Quote Ordering Guide Optimal Blue Pricing Engine Prequalification Vs Preapproval PRMG Short Learning Series Videos Retail Disclosures (WebMax) Secondary FAQ Working with Jumbo Loans
Processor Training Support Material Accessing Acranet Adverse Action Instructions for Processors Creating Loans for DPA Programs (1st and 2nd TD Only) Creating Loans for DPA Programs (1st, 2nd and 3rd TD Only) Duplicating a new 1st TD Loan in FT360 FHA Case Connection HMDA Adverse Action Guide Loan Processing Mortgage Insurance Certificate Ordering Guide
Mortgage Insurance - Important Steps to Ensure Proper Risk Based Price Quotes in FT360 Mortgage Insurance Quote Ordering Guide Ordering Tax Transcripts – DataVerify Processing Overview I Processing Overview II Retail Disclosures Retail Verification of Employment The Work Number Title And Insurance Request Instructions Working with Jumbo Loans Verification of Employment
PRMG Technology (IT) FT360 Training Resources Information Page IT Support 101 (Working with PRMG IT) ShoreTel and Polycom Communications (Telephone Systems) <<Return to Top>>
GENERAL FORMS 4506-T (Editable) Attached PUD-Condo Warranty Form Authorization for Social Security Administration To Release SSN Verification (SSA-89) Bond/Housing Finance Authority Development Request Checklist Debt-Asset Worksheet Standalone DPA Submission Checklist Editable 1003 Loan Application Exception Request Form FHA Single-Unit Approval Checklist FHA Single-Unit Approval Process FHA Single-Unit Approval Submission Form FHA Unit In Approved Condo Project Checklist Fraud Alert Confirmation Gift Letter HOA Condo Budget Review Submission Form HOA Condo/PUD Best Information/Best Practices HOA FHA Condo Approval Questionnaire (Form 9991) HOA Conventional Condo Project Addendum for FHA Questionnaire HOA FNMA/FHLMC Short Form Condo Questionnaire (for Limited Review with Specific Jumbo/Non-QM products) HOA Full Lender Conventional Condo Review Questionnaire HOA Full Lender Conventional Condo Review Submission Form HOA Limited Conventional Condo Questionnaire - Optional HOA PUD Questionnaire Homes for Heroes Referral Form Homes for Heroes Referral Program Joint Account Holder 100% Access Letter Income Calculation Worksheet LDP-GSA Form Lender Certification Form
Letter of Explanation Loan Processor Certification Form Manual Lock Request Form Notes to Underwriter for Loan Submissions Price Exception Form – Branch Manager Price Exception – Regional Manager Project Presale Form Purchase Application Checklist PreQual Letter (Compliant) – Non-QM PreQual Letter (Compliant) – QM Refinance Application Checklist Request for Disclosures Submission Form Retail Pre-Qual Denial Guidelines (CP2012-13) Undisclosed Debt Disclosure <<Return to Top>>
RETAIL BRANCH SPECIFIC
Arizona Retail Docs Request Form Florida Retail Doc Request Form Midwest Retail Doc Request Form Retail Doc Request Form Washington Retail Doc Request Form <<Return to Top>>
CHECKLISTS 203K Underwriting Checklist Agency DU Portfolio Manufactured Home Checklist Appraisal Checklist – Condo Appraisal Checklist - PUD and SFR CD Request Checklist Closing Checklist Condo Limited Review Checklist (Internal) Doc Drawer Checklist Eastern Region Processor Checklist Estimated HUD-1 Checklist- Retail FHA Manual Underwriting Checklist FHA Manufactured Home Checklist FNMA 5-10 Financed Properties Checklist (DU 10.0 or later) Loan Officer Checklist - Manual Loan Officer Checklist - AUS Loan Opener Guide Power of Attorney Checklist Processors File Checklist Ready for Docs Checklist –Retail Retail Processor Checklist Shipping Department Checklist UW Submission Checklist
FHA FORMS FHA Amendatory Clause and Real Estate Certification FHA Appraisal Logging Instructions FHA Case Cancellation Request FHA Case Transfer Request Form FHA Comprehensive Risk Assessment FHA Condo Certification (For Cases Assigned Prior to 10/15/2019) FHA Connection User Credential Registration Instructions FHA Gift Funds Job Aid FHA Identity of Interest FHA Lead Standard Certification for Water Systems FHA Maximum Mortgage Refinance Worksheets Including Streamlines with NTB FHA Mortgagees Assurance of Completion FHA New Construction Documentation FHA Single-Unit Approval Checklist FHA Single-Unit Approval Process FHA Single-Unit Approval Submission Form HOA FHA Condo Approval Questionnaire (Form 9991) HOA Conventional Condo Project Addendum for FHA Questionnaire <<Return to Top>>
RENOVATION (FHA 203K AND HOMESTYLE) FORMS AND INFORMATION
Renovation Forms (203K and HomeStyle) Allowable Costs Worksheet Contractor Acceptance Checklist Contractors Resume Permit Certification Form Renovation Investor Submission Form W-9 Form
203K Forms 203K Borrowers Acknowledgment- HUD 92900A 203K Borrower (Homeowner)-Contractor Agreement 203K Consultant Identity of Interest Certification 203K Good Neighbor Next Door Worksheet 203K Identity of Interest Form
HomeStyle Renovation Forms HomeStyle Consumer Tips (Form 1204) HomeStyle Contractor Acknowledgment HomeStyle Homeowner/Contractor Agreement HomeStyle Materials Disbursement Form HomeStyle Maximum Mortgage Worksheet (Form 1035)
Job Aids 203K Benefits of Using a Renovation Consultant 203K Calculating Cash to Close 203K Fee Disclosure and FT360 Job Aid 203K Ineligible Consultant List 203K Information Provided by LOS 203K Originating and Processing Renovation Loans 203K Reminders for Consultants 203K Role of a Renovation Consultant 203K Working with Consultants HomeStyle MMW and FT360 Job Aid PRMG Renovation Flowchart
Other Renovation Documents Consultant Profile Contractor Interview and Review Sheet 203K HUD Consultant Exclusionary List 203K Mortgagees Assurance of Completion
Training Material 203K Standard Certification – Instructions for Accessing via PRMG’s LMS (Public Course) 203K Limited Training Presentation 203K Standard Training Presentation 203K Training Video Links 203K FT360 Materials Homestyle Training Presentation Renovation Certification Training Presentation Realtor Training Presentation <<Return to Top>>
FT360 and Other Technology Release Notes PRMG Lending Technology and LOS System Release Notes <<Return to Top>> VA FORMS Certificate of Eligibility (COE) Disclosure How to Complete VA Form 26-1880 Requesting a Certificate of Eligibility VA Blank NOV (Notice of Value)
VA Calculator Tool - Full Entitlement Loans Funded On Or After 1-1-20 VA Calculator Tool - Partial Entitlement Loans Funded On Or After 1-1-20 VA Case Number and Appraisal Request VA Cash Out Refinance and IRRRL Worksheet VA Cash Out Refinance Comparison Certificate (Initial) – FT360 Requirements to Print VA Childcare Expense Letter VA Counseling Checklist (26-0592) VA Community Property Requirements VA Debt Questionnaire VA Escape Clause VA Federal Collection Policy Notice (26-0503) VA Geographical Regions for Residual Income Guidelines VA IRRRL Case Number Ordering Instructions VA IRRRL Reduction Certification - FT360 Requirements to Print VA IRRRL Worksheet VA Lead Standard Certification for Water Systems VA LGY HUB User Registration VA Loan Guaranty Calculation Examples For Loans Closed On Or After 1/1/20 VA Loan Guaranty Calculation Examples For Loans Closed Prior To 1/1/20 VA Loan Guaranty Calculation Worksheet For Loans Closed Prior To 1/1/20 VA Loan Guaranty Calculation Worksheet Full Entitlement Closed On Or After 1-1-20 VA Loan Guaranty Calculation Worksheet Partial Entitlement Closed On Or After 1-1-20 VA Loan Limits 2018 VA Loan Limits 2019 VA Loan Limits 2020 VA Loan Analysis (26-6393) VA New Construction Case Number and Appraisal Request VA New Construction Documentation VA Payment Comparison Letter VA Questionnaire (Debt Letter Procedure, Reserve Status and Nearest Living Relative) VA To-Do List (LP) VA Request for Certificate of Eligibility (26-1880) VA Request for Determination of Value (26-1805) VA Rights of VA Loan Borrowers (26-8978) VA Verification of Benefits (26-8937) VA 2018 Calculator Tool VA 2019 Calculator Tool <<Return to Top>>
USDA FORMS AND LINKS USDA Attachment 15 – Origination Stacking Order Checklist USDA Attachment A - Eligible Household and Repayment Income Worksheet USDA Attachment A - Eligible Household and Repayment Income Worksheet USDA Attachment C - Origination Stacking Order Checklist USDA Attachment E - Electronic Delivery (Where to send files) USDA CFR Part 3555/Handbook 1-3555 Quick Reference USDA CFR Part 3555/Handbook 1-3555 Resource Assistance Document USDA GUS Submission Requirements
USDA GUS Training Links and GUS User Credential Registration Instructions USDA Memo on Standardization Process USDA New Construction Requirements USDA Notice to Applicants - Income Disclosure USDA Processing Offices by State USDA Request for Single Family Housing Loan Guarantee (3555-21) USDA To Do List LP Retail USDA Training and Links USDA UW and Closing Matrix <<Return to Top>>
JUMBO, NON-QM AND SECOND MORTGAGE PRODUCT FORMS AND INFORMATION Jumbo/Non-QM Turn Times
Diamond Condo Full Review Warrantable Questionnaire Diamond Jumbo Eligibility Review Submission Form Diamond Jumbo Net Tangible Benefits Worksheet Emerald Full Condo Questionnaire Emerald Full Condo Submission Emerald Insurance Condo Questionnaire Emerald Jumbo Appraisal Review Submission Form Emerald Limited Condo Questionnaire Emerald Limited Condo Submission Emerald Loan Submission Form Expanded Access Asset Depletion Worksheet Expanded Access Bank Statement Calculator and Business Narrative Expanded Access Business Narrative (For Files Locked Prior to 10/09/2019 only) Expanded Access Submission Checklist Expanded Access Submission Form Gold Jumbo Condo and Attached PUD Submission Form Gold Jumbo Condo Full Review Questionnaire Gold Solar Power Certification Gold Underwriting Submission Checklist High LTV Jumbo Submission Internal Jumbo Corporate UW Submission Checklist Investor Solution Certification Form Investor Solution DSCR Calculator Investor Solution Submission Checklist Non-Confirming First Loan Revision Summary Form Personal Guaranty Agreement Workflow Process – Jumbo and Non-QM Products <<Return to Top>>
BOND/HOUSING AUTHORITY/DPA PRODUCTS
CalHFA Borrower Affidavit CalHFA-Data Entry, Disclosure and Doc Process CalHFA Seller Affidavit CalHFA Tax Return Affidavit
CalHFA Zip Disclosure Chenoa Fund AMI Calculator Chenoa Second Mortgage Disclosure CO CHFA Data Entry And CHFA Upload Process Standalone DPA Closing Checklist FL FHA Hillsborough Data Entry, Disclosure and Doc Process FL Housing Data Entry, Disclosure and Doc Process FL Lee County Data Entry, Disclosure and Doc Process FL Miami-Dade Data Entry, Disclosure and Doc Process Authority (HFA)/DPA Workflow for FT360 Job Aid Housing Finance Authority (HFA) First Lien with DPA Grant Job Aid Housing Finance Authority (HFA) Lien with Second Lien Job Aid Housing Finance Authority (HFA) Mortgage Insurance Rates in FT360 Housing Finance Authority (HFA) New DPA Process FAQ How to Register for eHousingPlus DPA Training Aid KHC-Data Entry and Disclosure Process KHC Training Manual Minnesota Housing Data Entry, Disclosure and Doc Process Minnesota Housing Start Up Subsidy Recapture Disc Statement and Tennessen Warning Disclosure Minnesota Step up Tennessen Warning Disclosure MSHDA Data Entry, Disclosure and Doc Process No MI Home Advantage 101 FT360 Quick Tips Ohio HFA Communities First Lender Portal Training OH Housing Data Entry, Disclosure and Doc Process TX TSHAC Data Entry, Disclosure and Doc Process WHEDA Data Entry, Disclosures and Doc Process WSHFC Data Entry and Disclosures WSHFC First Payment Notification WSHFC Underwriter Pre Closing Checklist <<Return to Top>>
STATE SPECIFIC INFORMATION All States – State Specific Guidelines California LE MLDS Addendum Colorado Tangible Net Benefit Disclosure Colorado Third Party Fee Disclosure Illinois Tangible Net Benefit Worksheet Massachusetts Tangible Net Benefit Worksheet Massachusetts Title 5 Official Inspection Form New Mexico Rate Lock Disclosure Rhode Island Tangible Net Benefit Worksheet State Specific Net Tangible Benefit West Virginia Tangible Net Benefit Worksheet <<Return to Top>>
QUALITY CONTROL INFORMATION Loans Requiring Lexis Nexis Reports
Loans Requiring Pre-Funding QC Audits Minimum Items Required for QC Validating the Loan Officer or Client QC Status <<Return to Top>>
COMPLIANCE INFORMATION Applicants Intent to Proceed-Retail-TRID Branch SAR Referral Form Change of Circumstance Procedures LE Changed Circumstance Notification COC Cheat Sheet HPMLs - Section 35 Mavent Cheat Sheet PRMG TRID Resource Center Page QM Common Prepaid Finance Charges (PFCs) and QM Fees QM Points and Fees Summary QM Safe Harbor - Rebuttable Presumption QM Safe Harbor - Rebuttable Presumption (PRMG UW Version) <<Return to Top>>
ALTERNATIVE FUNDING SOLUTIONS (AFS) AFS Referral Form and Service Level Agreement AFS Referral Process Employee and Friends or Family Loan Benefits and Referral Form <<Return to Top>>
BROKERED OUT Approved Brokered Out List Brokered Out Approval Request Form Brokered Out Checklist Brokered Out Policy HECM (f/k/a Reverse Mortgages) Referral Form Instructions to Brokered Out Lender for Payment to PRMG New Broker Relation Request and Guidelines Form
Brokered Out Lender Information 5th Street Capital ACC Mortgage Advancial AFR Angel Oak AXOS Bank BAC Bank of Hawaii Civic Emigrant
First National Bank of America FundLoans GreenBox Loans, Inc. LendSure New Penn Oaktree Residential Acceptance Corporation (RAC) Sabadell Sprout Mortgage SunWest Information Symmetry TCF Bank Triumph Capital Partners (TCP) Union Bank Washington Federal <<Return to Top>>
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