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Revista hotels and catering

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Hotel, Restaurant, Airline
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UNIVERSIDAD TÉCNICA DE AMBATO FACULTAD DE CIENCIAS HUMANAS Y DE LA EDUCACIÓN CARRERA DE TURISMO Y HOTELERÍA NAMES: JORGE GALLO EDUARDO LOPEZ Magazine Hotel Hotel Gran Rey Our greatest satisfaction is to provide excellent service and dedicate our best smile
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UNIVERSIDAD TÉCNICA DE AMBATO

FACULTAD DE CIENCIAS HUMANAS Y DE LA EDUCACIÓN

CARRERA DE TURISMO Y HOTELERÍA NAMES: JORGE GALLO – EDUARDO LOPEZ

Magazine

Hotel

Hotel Gran Rey Our greatest satisfaction is to provide excellent service

and dedicate our best smile

UNIVERSIDAD TÉCNICA DE AMBATO

FACULTAD DE CIENCIAS HUMANAS Y DE LA EDUCACIÓN

CARRERA DE TURISMO Y HOTELERÍA NAMES: JORGE GALLO – EDUARDO LOPEZ

Contents

Hotel

Receptionist

The guest

Transportation from and to

Bellboy

Events coordinator

Restaurant

Business Center

Bellroom

Open bar

Block of room

Initiation Hotel Location Rates

Commitments Contact Reservations

HOTEL RESTAURANT AIRLINES

UNIVERSIDAD TÉCNICA DE AMBATO

FACULTAD DE CIENCIAS HUMANAS Y DE LA EDUCACIÓN

CARRERA DE TURISMO Y HOTELERÍA NAMES: JORGE GALLO – EDUARDO LOPEZ

Receptionist

The receptionist is very attentive in receiving, serving the public in their requests for

information and interviews with staff, executing and controlling receipt and dispatch

of correspondence, to provide support to the administrative activities of the unit.

UNIVERSIDAD TÉCNICA DE AMBATO

FACULTAD DE CIENCIAS HUMANAS Y DE LA EDUCACIÓN

CARRERA DE TURISMO Y HOTELERÍA NAMES: JORGE GALLO – EDUARDO LOPEZ

The guest

Give the customer the attention it deserves means providing a quality service, which

will be reflected in the performance and attitudes of people working in business, of its

commitment to serve the customers better.

UNIVERSIDAD TÉCNICA DE AMBATO

FACULTAD DE CIENCIAS HUMANAS Y DE LA EDUCACIÓN

CARRERA DE TURISMO Y HOTELERÍA NAMES: JORGE GALLO – EDUARDO LOPEZ

Transportation from and to

We are pioneers in tourism and business transportation.

Our buses are new and have all the amenities to meet your needs for groups

of tourists or business.

UNIVERSIDAD TÉCNICA DE AMBATO

FACULTAD DE CIENCIAS HUMANAS Y DE LA EDUCACIÓN

CARRERA DE TURISMO Y HOTELERÍA NAMES: JORGE GALLO – EDUARDO LOPEZ

Bellboy.

A "bellman" is a hotel employee who assists guests with their luggage and

show them your room. Also known as buttons, a button must ensure that

guests have a pleasant stay

UNIVERSIDAD TÉCNICA DE AMBATO

FACULTAD DE CIENCIAS HUMANAS Y DE LA EDUCACIÓN

CARRERA DE TURISMO Y HOTELERÍA NAMES: JORGE GALLO – EDUARDO LOPEZ

Events room

Events room is exclusively for corporate events, academic events, seminars, business

meeting, marriages fifteen years, children's parties,

OFFERS:

air conditioning

capacity 250 seats

great gain

bar service

projector

UNIVERSIDAD TÉCNICA DE AMBATO

FACULTAD DE CIENCIAS HUMANAS Y DE LA EDUCACIÓN

CARRERA DE TURISMO Y HOTELERÍA NAMES: JORGE GALLO – EDUARDO LOPEZ

Open bar

Open bar is a counter at a party or other gathering where alcoholic drinks are served

for free.

A bar at a reception that serves drinks whose cost has been borne by the host, an

admission charge, a sponsor,

UNIVERSIDAD TÉCNICA DE AMBATO

FACULTAD DE CIENCIAS HUMANAS Y DE LA EDUCACIÓN

CARRERA DE TURISMO Y HOTELERÍA NAMES: JORGE GALLO – EDUARDO LOPEZ

Restaurant

Our greatest satisfaction is to provide excellent

service

In the restaurant work many people that usually

provide a good service to the costumers.

The employees are:

Chef

Sous Chef

Head Waiter

Waiter

Steward

UNIVERSIDAD TÉCNICA DE AMBATO

FACULTAD DE CIENCIAS HUMANAS Y DE LA EDUCACIÓN

CARRERA DE TURISMO Y HOTELERÍA NAMES: JORGE GALLO – EDUARDO LOPEZ

Chef

A chef is a person who

is a highly skilled

professional cook who

is proficient in all

aspects of food

preparation.

Usually the Chef uses

special clothes.

UNIVERSIDAD TÉCNICA DE AMBATO

FACULTAD DE CIENCIAS HUMANAS Y DE LA EDUCACIÓN

CARRERA DE TURISMO Y HOTELERÍA NAMES: JORGE GALLO – EDUARDO LOPEZ

Head Waiter

The maître d'hôtel (French: "master of hotel", head

waiter, host or maître a formal restaurant. The

responsibilities of a maître d'hôtel generally include

supervising the waiting staff, welcoming guests and

assigning tables to them, taking reservations and

ensuring that guests are satisfied

UNIVERSIDAD TÉCNICA DE AMBATO

FACULTAD DE CIENCIAS HUMANAS Y DE LA EDUCACIÓN

CARRERA DE TURISMO Y HOTELERÍA NAMES: JORGE GALLO – EDUARDO LOPEZ

Waiter

Waiting staff or serving staff are those who work at

a restaurant or a bar, and sometimes in private

homes, attending customers—supplying them with

food and drink as requested. An individual waiting

tables is commonly called a server.

UNIVERSIDAD TÉCNICA DE AMBATO

FACULTAD DE CIENCIAS HUMANAS Y DE LA EDUCACIÓN

CARRERA DE TURISMO Y HOTELERÍA NAMES: JORGE GALLO – EDUARDO LOPEZ

Airlines

An airline is a company that provides air transport

services for traveling passengers and freight.

Airlines lease or own their aircraft with which to

supply these services and may form partnerships or

alliances with other airlines for mutual benefit.

UNIVERSIDAD TÉCNICA DE AMBATO

FACULTAD DE CIENCIAS HUMANAS Y DE LA EDUCACIÓN

CARRERA DE TURISMO Y HOTELERÍA NAMES: JORGE GALLO – EDUARDO LOPEZ

Pilot

Pilot or aviator is a person who actively and

directly operates the directional flight controls of

an aircraft while it is in flight.

UNIVERSIDAD TÉCNICA DE AMBATO

FACULTAD DE CIENCIAS HUMANAS Y DE LA EDUCACIÓN

CARRERA DE TURISMO Y HOTELERÍA NAMES: JORGE GALLO – EDUARDO LOPEZ

Flight Attendant

Flight attendants or cabin crew (also known as

stewards/stewardesses, air hosts/hostesses, cabin

attendants) are members of an aircrew employed by

airlines primarily to ensure the safety and comfort of

passengers aboard commercial flights, on select

business jet aircraft

UNIVERSIDAD TÉCNICA DE AMBATO

FACULTAD DE CIENCIAS HUMANAS Y DE LA EDUCACIÓN

CARRERA DE TURISMO Y HOTELERÍA NAMES: JORGE GALLO – EDUARDO LOPEZ


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