©July 2011 | The Tower Building, 11 York Road, London, SE1 7NX T 0845 658 8590 E solutions@blackbaud.co.uk W www.blackbaud.co.uk

RE:Volunteer™

For Volunteer Management

RE:Volunteer manages all aspects of your volunteer programme. Conveniently track the days and hours

volunteers are available to work, log volunteer qualifications, keep time sheets and assign jobs in one easy-

to-use system. Increase the efficiency of your volunteer programme by matching assignment needs with

volunteers who have the right skills, availability and experience. Use the numerous RE:Volunteer reports and

summaries to track past and current volunteer hours, find the volunteers who meet award level requirements,

print job assignment lists, and much more.

Inductees

If your organisation requires new volunteers to submit medical information, attend orientation or take a

training class prior to actively volunteering, you can track them as “inductees” until they qualify for volunteer

status. Easily view the status of each inductee’s requirements in the system and generate reminder letters if

they fall short.

Volunteer Management

With RE:Volunteer, organising your volunteer work force is simple. Classify a constituent in The Raiser’s Edge®

as a volunteer and track information specific to his or her volunteer role. Define and assign types of volunteers

specific to your organisation, such as data entry workers, solicitors and web designers. For volunteers who

have more than one role in your organisation, assign multiple volunteer types. You can keep specific volunteer

interests, such as “enjoys working with children” or “prefers outdoor events” and use these interests to assign

jobs. You can also quickly access an emergency contact name and phone number, medical information,

special needs as well as vehicle information.

Availability

Enter detailed information regarding your volunteers’ availability. Store the months, days and times the

volunteer is able to work. Quickly determine if a volunteer is available this Saturday or a Friday three months

from now.

Qualifications

With RE:Volunteer, keep experience, courses and skills for each volunteer right at your fingertips. Maintain

detailed notes on previous job experience, training courses attended or certificates earned. For example, if

a volunteer has significant experience in designing computer graphics, you can quickly identify them as a

possible match for the job assignment of creating a logo for a new project.

RE:Volunteer

RE:Volunteer manages all aspects of your volunteer programme. Conveniently track the days and hours volunteers are available to work, log volunteer qualifications, keep time sheets and assign jobs in one easy-to-use system.

©July 2011 | The Tower Building, 11 York Road, London, SE1 7NX T 0845 658 8590 E solutions@blackbaud.co.uk W www.blackbaud.co.uk

RE:Volunteer™

For Volunteer Management

Job Assignments

Establishing job assignments is quick and easy. Specify job start and end dates, the type of volunteer

preferred, minimum age requirement, and more. Keep specific volunteer qualifications for the assignment

such as “word processing skills helpful, but not necessary”.

Match volunteers to job assignments. You can search for jobs from the Volunteer record or find volunteers

from the Job record. Use volunteer information — such as volunteer type, availability and interests, skills and

experience, courses and training, medical information and other special needs — to find the perfect volunteer for

the task. With the optional RE:Event® for Event Management module, you can assign volunteers to your events.

Mandates

Easily track community service volunteers mandated to serve your organisation by a court or agency.

Keep the number of hours mandated, the number of hours worked and court/agency information in the

RE:Volunteer record. You can also designate which jobs qualify for mandated volunteer time.

Time Sheets

Store volunteer hours worked at job assignments on convenient time sheets within RE:Volunteer. Enter hourly

wage information and calculate an estimated value of the time worked for internal and external reporting

purposes. Save additional time by entering Time Sheets for groups of volunteers or by job assignment, rather

than one at a time.

Awards

With RE:Volunteer, you can build a history of service and reward your volunteers for their commitment to your

organisation. Track past awards, as well as the hours needed for the next awards level. Use this feature to

recognise those with long-term service to your organisation — such as presenting a silver pin to volunteers

with 500 hours of service.

Summary

The Volunteer Summary on the volunteer record gives you a snapshot view of the history of the volunteer

with your organisation, beginning with the first day of service. Quickly view the number of years of service, the

number of hours served each year, year-to-date totals and a cumulative total.

Volunteer Reports

RE:Volunteer reports organise and analyse your data, giving you detailed and summary information to better

manage your volunteer force. Some examples of RE:Volunteer reports include:

•• The Skills and Experience Report lists your volunteers with descriptions of their skills and

experience, skill levels and licence information.

•• The Volunteer Job Assignment Schedule lists volunteers and their assignments with detailed

information — including the volunteer’s name and telephone number, the date of the assignment, and

the assignment start and end times.

•• The Courses and Training Report lists volunteers by courses and training, including the dates the

volunteer was enrolled, the instructor’s name and certificate information.

Get started today!To learn more about The

Raiser’s Edge or other

Blackbaud products

and services visit http://

raisersedge.blackbaud.

co.uk or contact your

Blackbaud account

representative.

©July 2011 | The Tower Building, 11 York Road, London, SE1 7NX T 0845 658 8590 E solutions@blackbaud.co.uk W www.blackbaud.co.uk

RE:Volunteer™

For Volunteer Management

•• The Volunteer Match List allows a match between volunteers, specific job requirements and date

availability.

•• The Job Assignment Summary provides an easy-to-view chart that shows a breakdown of the hours

worked at each assignment. View information for up to twelve periods.

•• The Volunteer Awards Report lists volunteers with each award level reached. Volunteers are listed

with the minimum amount of service to receive the award, the number of hours worked, the award

given and the presenter of the award.

•• The Future Awards Report provides a list of volunteers and the awards they are due, as well as the

hours worked and the cumulative hours worked.

•• The Time Sheet Report lists volunteers by assignment with detailed information about the hours

worked at each assignment and the value of the volunteer’s time. For each volunteer, the report totals

the hours for the period and prints a year-to-date total and a cumulative total.

•• The Volunteer Summary Report lists volunteers with the date they began their service, information

about the last job assignment worked, the hours worked in the previous years, a year-to-date total and

the cumulative total.

Thin-client Solutions

The Raiser’s Edge data is accessible from Windows and through the World Wide Web. Web access, available

via RE:Anywhere™ is ideal for remote offices and travelling staff members. Using a computer with an Internet

connection and Microsoft’s Internet Explorer, you can view, add, edit and delete records as well as run

reports and queries within The Raiser’s Edge. Both Windows and Web users work from the same database,

ensuring consistent data at all times.

The Raiser’s Edge is also compatible with Citrix® Metaframe and WIndows 2000 Terminal Server.

Getting the Most from RE:Volunteer

Blackbaud’s Professional Services help you get the most out of RE:Volunteer by aligning your system with

your volunteer programme’s processes and objectives. Our professionals can help you set up your system to

efficiently track volunteer opportunities and jobs and show you the most effective ways to get the results you

need. Blackbaud also offers numerous educational opportunities, knowledgeable instructors and hands-on

techniques to ensure that you get the most from your system.

Internet Integration

Harness the power of the Internet to efficiently expand your volunteer pool and fill assignments. Blackbaud

makes it easy for you to match qualified, available volunteers with your organisation’s volunteer jobs without

telephone calls, meetings, or manual data entry. Volunteers can browse your website for the perfect volunteer

opportunity to fit their interests and schedule. That information is easily transferred into The Raiser’s Edge and

can be included in all volunteer management reports and queries, ensuring accuracy even as your number

of volunteers increases. RE:NetVolunteersTM is a component of RE:NetSolutions™, a suite of web-based

fundraising tools that integrate with The Raiser’s Edge.

Get started today!To learn more about The

Raiser’s Edge or other

Blackbaud products

and services visit http://

raisersedge.blackbaud.

co.uk or contact your

Blackbaud account

representative.

©July 2011 | The Tower Building, 11 York Road, London, SE1 7NX T 0845 658 8590 E solutions@blackbaud.co.uk W www.blackbaud.co.uk

RE:Volunteer™

For Volunteer Management

Optional Components for The Raiser’s Edge

RE:Volunteer is an additional module of The Raiser’s Edge, the most powerful, yet easy-to-use fundraising

software in the world. Blackbaud has developed numerous optional components, enabling you to design the

programme to meet your organisation’s specific needs.

•• The RE:NetSolutions™ suite, consisting of:

•• Online Fundraising and Communication

•• Online Event Management

•• Online Membership Management

•• Online Donor Recognition and Community Building

•• Online Volunteer Coordination

•• RE:Tribute® for Honour/Memorial Tracking

•• RE:Member® for Membership Management

•• RE:Alum® for Alumni/Alumnae Tracking

•• RE:Event® for Event Management

•• RE:Search™ for Prospect Research

•• RE:MailCentre™ for Mailing Efficiency and Accuracy

•• RE:VBA™ for Advanced Customisation

•• RE:API™ for Advanced Application Development

•• RE:Queue™ for Task Scheduling

•• RE:Anywhere™ for Web Access

Get started today!To learn more about The

Raiser’s Edge or other

Blackbaud products

and services visit http://

raisersedge.blackbaud.

co.uk or contact your

Blackbaud account

representative.