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Revolutionizing the DVD Supply Chain
Frank LoVerme
Senior VP of Business Development
Kestrel Wireless, Inc.
Service provider of network authentication, activation and reconciliation
• Expertise– RF chip/antenna design – Disc manufacturing – Electro-optic films– High-volume transaction processing
• Extensive IP
• Operations in Emeryville (SF Bay Area), San Diego, Tucson, Los Angeles
• Working with NCR, Philips, Toshiba, replicators, National Renewable Energy Laboratories
Kestrel Wireless
Radio Frequency Activation: RFA
RFATM prevents theft of consumer electronics, appliances, power tools and DVDs, CDs and video games.
RFA Agenda
• Impact of theft • How RFA works• Returns “Kill Switch”• Financial effects
Theft Costs Everyone
• US economy: $100 billion per year• Retailer losses
• Up to 50% of net profits• Up to 18% of gross sales
• Costs– Theft prevention measures
– Packaging – Freight, insurance, inventory financing– Employee morale/retention– Customer satisfaction
Theft Impacts DVD P&Ls
• Theft prevention measures
– EAS tags
– Behind counter cages ($2.00 / item sold)
– Security personnel
• Packaging
– Long boxes, keeper cases
– Security tape, blister packs
• 5% to 6% of all DVDs
• 10% to 18% of new release games and movies
• Limits DVD’s touch points
We Need a New Approach Theft
• Works on a wide-range of products• Cannot be economically hacked• Does not depend on “trust” of channel participants• Does not require any effort on the part of
consumers
Not more security.
People don’t steal products that they know don’t work.
Remember car stereos?
RFA is Simple
• Products are disabled before they leave the factory
• They stay disabled through the entire supply chain
• They are enabled (activated) at the POS
Products are activated at the POS using standard RFID/NFC readers
The Basic Elements of RFA
• RFA IC– RFID EPCglobal or NFC compatible – RFA’s custom extensions are
consistent with specifications– EPC or NFC IC cost = + <10%
• Antenna• “Switch”
– Product appropriate– Manufacturer selected– Embedded in product
• Kestrel Network Service
Pro
duct
Ena
blin
g
RFA for Optical Media
• RFA IC and Antenna– Substrate with IC, antenna
and contacts for connecting to an electrochromic film
• Electrochromic film (“switch”)– “Optical shutter”:
• Disrupts the laser’s ability to read the start-up files
– Bi-stable < 2µ thick– Small surface
RFA for Optical Media
Enabled stateDisabled State
Optical Shutter
RFA for Consumer Electronics
• Challenge – Switch coupled to RFA IC must be inside (security)– Antenna placed outside (RF communication)
• Kestrel Solution– Removable, low cost antenna subsystem connected to RFA IC
inside product via existing ports/jacks– Reduces cost and time to integrate RFA (or RFID) into CEs– Solves consumer privacy concerns
Kestrel’s RFA Network
• Kestrel touches products at only two points - the point of manufacturing and the point-of-sale
• Products are protected from theft as they pass through the entire supply chain
• Network activation < 1 second
Manufacturing Point of Sale
Kestrel Network Service
• Each item must be individually hacked (no risk of class failure)
• Network service – Distributed and replicated– Scaled rapidly for growth
• Options – A stand-alone, drop-shipped wireless device for
locations without reliable real-time WAN connections (e.g. quick-service-restaurants) or as reader backup.
The Security Model
Manufacturer
Kestrel Activation Center
Reader
Cash Register
Product
Decrypted (plain text) Key
ID & Encrypted
Key
LAN
ID
ID plus Encrypted and Plain Text Keys
Public Keyfor
Encryption
Retail Point of Sale
Manufacturer
Kestrel Activation Center
Reader
Cash Register
Product
Decrypted (plain text) Key
ID & Encrypted
Key
LAN
ID
ID plus Encrypted and Plain Text Keys
Public Keyfor
Encryption
Retail Point of Sale
Kestrel
How Kestrel Supports the Retail Ecosystem
Replicators &Manufacturers
IC Mfg.s SystemIntegrators
Merchants
• Gets rid of plastic• Recyclable, disposable• DVD packaging that’s supposed to be opened
like a book• Multiple panels for screen shots
New Approach. New Opportunities.
Book Style Packaging
RFA’s Kill Switch
• RFA “Kill Switch” – Permanently disables
discs– Initiated by retailer
• Network services– 100% accurate
reporting– Consignment – Financial settlement
Reducing DVD Returns
• Eliminates – Administration– Handling – Freight– Receiving– Storage– Eventual disposal
Returns Processing is at an Inflection Point
• Numerous touches, friction• 20%, 30%, 60% return rates• Processing costs $1.00 to $1.50 per unit• Falls more on the retailer • ½ will never be used• Mfg COGs declining: $.50
Why bring returns back at all?
Near Field Communications (NFC) will Create New DVD
Opps
Mobile Activation • Wireless technology for smart credit cards• Low cost alternative to EPC systems• 400 million cell phones in 2010• Moves the POS to your phone• RFA activation of DVDs is a key application• New channels will need RFA’s Kill Switch
When You Eliminate Theft and Returns
• 700,000 multi-product retailers • 150,000 fast food stores• Low cost NFC terminals• Not set up for returns • RFA’s Kill Switch provides 100% accurate
reports
New Retail Channels
Kestrel Countdown to Launch
• Soft launch with CE pilots in 2006• Kestrel announces at CES 2007• Kestrel DVD pilots in Q1 - 2007
• Commercial launch Q3 - 2007
RFA is Inevitable - -
It’s Not Just About DVD• Product-specific RFID is being mandated• Chip costs are plunging• RFA is RFID’s “Killer App”• NFC cell phone DVD activations• Changing retailing rules are challenging studios and supply chains for new solutions
RFA is Inevitable - -
It’s Not Just About DVD• RFID is being mandated• Chip costs are plunging• RFA is RFID’s “Killer App”• NFC cell phone DVD activations• Changing retailing rules are challenging studios and supply chains for new solutions
Embrace Change for Profit
Thank you
Kestrel Wireless, Inc.2000 Powell Street, Suite 830Emeryville, CA, 94608-1804
© Kestrel Wireless, Inc. 2006
Paul AtkinsonPresident & [email protected]
John ReaganExecutive Vice President310.393.4263 [email protected]
Chuck WhiteChief Technology Officer510.653.2998 [email protected]
Rick MarquardtPresident Optical Disc [email protected]
Frank LoVermeSenior VP Business Development818-402-9935 [email protected]
Kate HalkettVice President [email protected]