RFOP June 01 04

RECREATION FACILITY OPERATOR

OCCUPATIONAL ANALYSIS

FOR THE NORTHWEST TERRITORIES, CANADA


All rights reserved. Reproduction of this publication, in part or in whole, without the writtenpermission of the Department of Education, Culture and Employment, Government of theNorthwest Territories, is prohibited.

To request copyright permission, please contact:Apprenticeship and Occupational CertificationCollege and Career DevelopmentDepartment of Education, Culture and EmploymentGovernment of the Northwest TerritoriesP.O. Box 1320Yellowknife, NT CanadaX1A 2L9

Telephone: (867) 873-7357Fax: (867) 873-0200

ISBN 0-7708-0110-2Printed June 2004


INTRODUCTIONThe Department of Education, Culture and Employment (Government of the NorthwestTerritories) encourages the pursuit of excellence by developing occupational analyses andoccupational standards in co-operation with government and industry partners. This occupationalanalysis was developed in conjunction with the Department of Municipal and Community Affairs(MACA) and partners at the community level.

As a result of self-government, and community strategic planning and empowerment initiatives,community administrations have greater responsibility for a broadening range of public programsand services. To assist community governments with these additional tasks, improved access totraining opportunities is required. The development of occupational analyses, occupationalstandards and performance evaluations plays an important role, by identifying training needs andby recognizing those who are competent in their chosen occupations.

The School of Community Government (SCG) in MACA co-ordinates the development anddelivery of training to community governments. Its goal is to improve systems, supports andresources for community government staff so that growth and development can be maximized.This occupational analysis is one of many documents that the SCG uses to achieve this goal.

Occupational analyses outline the knowledge, skills and attitudes that a person must have to beconsidered competent in an occupation. Occupational analyses are developed by those withexpertise in the occupation. Relevant training and assessment tools can be developed on thebasis of an occupational analysis.

Occupational analyses benefit four important stakeholder groups. They assist: employers and industry associations by:

identifying training needs identifying the competencies required to successfully perform in the occupation providing the basis for development of job descriptions and performance evaluations helping with staff recruitment by defining areas of required proficiency

employees by: providing a basis for self-assessment identifying career path and skill transfer opportunities within the occupation and the

industry identifying training needs enhancing public and professional image

educators/trainers by: providing a guide for relevant curriculum and program development identifying learning modules for specific skills

learners/trainees by: providing detailed information about the requirements of an occupation identifying training required to meet career goals providing a basis for self-assessment


HOW OCCUPATIONAL ANALYSES AREUSEDAn occupational analysis chart is composed of three sections:1. Major Category:

identifies a general activity within an occupationin the following example, the major category is 1. FACILITY AND EQUIPMENT

2. Skill:identifies a general skill within the general activityin the following example, the skill is A. Maintain Facility/Equipment

3. Subskill:identifies a specific activity or task required of an individual in this jobin the following example, there are two subskills:

- 1.A.1 Conduct regular facility and equipment condition checks, and- 1.A.2 Develop maintenance schedules according to seasons of operation

Major Category Skill Subskill

1.FACILITY ANDEQUIPMENT

A.MaintainFacility/Equipment

1.A.1Conduct regularfacility andequipmentconditionchecks

1.A.2Developmaintenanceschedulesaccording toseasons ofoperation

Each subskill has four small boxes beneath it. These boxes can be used to record:a performance evaluation, by supervisors during on-the-job training or by educators at a

learning facility, ora self-assessment, by learners, trainees and employees.

These boxes can provide an ongoing snapshot of an individual’s performance over time. There are many ways to rate performance. The following is one example:

Sample Rating Scale

1. individual can perform parts of this skill satisfactorily but requires frequent assistanceand/or supervision to perform the entire skill

2. individual can perform this skill but requires periodic assistance and/or supervision3. individual can perform this skill satisfactorily without assistance or supervision4. individual can perform this skill satisfactorily and can lead others in performing it


This occupational analysis for recreation facility operators is presented in differentsections:Core, which begins on page 1Skating Rinks, which begins on page 6Curling Rinks, which begins on page 8Aquatic Facilities, which begins on page 11Outdoor Facilities, which begins on page 13

For a description of the knowledge, skills and attitudes required for working in an arenafacility, refer to:Core Competencies, andSkating Rinks

For a description of the knowledge, skills and attitudes required for working in a curling rinkfacility, refer to:Core Competencies, andCurling Rinks

For a description of the knowledge, skills and attitudes required for working in an outdoorfacility, refer to:Core Competencies, andOutdoor Facilities

For a description of the knowledge, skills and attitudes required for working in an aquaticfacility, refer to:Core Competencies, andAquatic Facilities

To gain a more complete understanding of each area of work, see also the expandedcompetency profile related to the core competencies and to the particular subject of interest.The expanded competency profile begins on page 15.

JOB DEFINITION

A recreation facility operator is responsible for managing and maintaining recreation facilitiesin a safe and professional manner. The operator is responsible for keeping recreationfacilities clean, safe and secure and for the upkeep of recreational areas and grounds.

The occupation of recreation facility operator is also known by the following titles:facility maintainerrecreation facility managerseasonal facility operator


ACKNOWLEDGEMENTSThe following individuals are gratefully acknowledged for their expertise, commitment andenergy, which made the development of this occupational analysis possible:

Raymond Bonnetrouge, Municipal Works Officer, Municipal and Community Affairs,Government of Northwest Territories (GNWT), Yellowknife, NT

Ron Cook, Recreation Co-ordinator, Town of Hay River, Hay River, NT

Kevin Douglas, Recreation Facility Operator, Town of Hay River, Hay River, NT

Tony Fradsham, Recreation Facility Operator, City of Yellowknife, NT

Fabien Hope, Recreation Facility Operator, Hamlet of Fort Liard, NT

Dolphus Jumbo, Recreation Facility Operator, Sambaa K'e Dene Band, Trout Lake, NT

Brian Kelln, Manager, Community Services, City of Yellowknife, NT

Sharon Kotchea, Recreation Facility Operator, Sambaa K'e Dene Band, Trout Lake, NT

Ted Matto, Recreation Facility Operator, Town of Fort Providence, NT

Jonathan Menton, Sport and Recreation Intern, Municipal and Community Affairs, GNWT,Yellowknife, NT

Gary Schauerte, Manager, Sport and Recreation, Municipal and Community Affairs, GNWT,Yellowknife, NT

Chris Szabo, Recreation Development Officer, Government of Alberta, Edmonton, AB

Francis Thomas, Recreation Facility Operator, Rae-Edzo, NT

Shane Thompson, Recreation Development Co-ordinator, Deh Cho Region, Municipal andCommunity Affairs, Fort Simpson, NT

Michael Yakabuski, Senior Researcher, School of Community Government, Municipal andCommunity Affairs, GNWT, Yellowknife, NT

Dave Earle, Support Services, School of Community Government, Municipal and CommunityAffairs, GNWT, Yellowknife, NT


OCCUPATIONAL ANALYSIS

FOR THE NORTHWEST TERRITORIES, CANADA

RECREATION FACILITY OPERATOR –CORE COMPETENCIESOccupational Analysis Chart


Reproduction of this publication, in part or in whole, without the written permission of Department of Education, Culture and Employment, Government of the NWT, is prohibited.June 2004

1

1.FACILITY ANDEQUIPMENT

A.MaintainFacility/Equipment

1.A.1Conduct regularfacility andequipmentconditionchecks

1.A.2Developmaintenanceschedulesaccording toseasons ofoperation

1.A.3Developmaintenancechecklists/procedures

1.A.4Assist with life-cycle planning

1.A.5Complete dailyoperating/maintenancelogs

1.A.6Performnecessaryrepairs tofacility andequipment

1.A.7Report complexfacility andequipmentrepairs tosupervisor

1.A.8Operateequipment andvehicles

1.A.9Possessminimum Class5 driver’s licence

B.PerformMaintenance onMobile andStationaryEquipment

1.B.1Possessworkingknowledge ofmobile andstationaryequipment

1.B.2Performpreventivemaintenance onmobile andstationaryequipment

1.B.3Maintain mobileand stationaryequipment tomanufacturers’ standards andspecifications

1.B.4Use hardware,hand tools andpower tools

1.B.5Practice goodhousekeeping

C.Ensure ProperCustodialMaintenance ofRecreationalFacilities

1.C.1Developcustodialmaintenancechecklist andschedule

1.C.2Possessknowledge ofcleaningmaterials andprocedures

1.C.3Operatecleaningequipment

1.C.4Maintaininventory ofsupplies andequipment

1.C.5Ensure thatcustodial dutiesare performed




2

1.FACILITY ANDEQUIPMENTcont’d

D.Ensure Safety InWorkplace

1.D.1Adhere tooccupationalhealth andsafetyregulations

1.D.2Maintain cardio-pulmonaryresuscitation(CPR) and firstaidcertifications

1.D.3MaintainhousekeepingtoEnvironmentalHealthOrganization(EHO)standards

1.D.4Assessworkplacehazards

1.D.5Implementsafetystandards

1.D.6Adhere tosafetystandards

1.D.7Ensure thatrequired safetyequipment isused

1.D.8Assist withdevelopment offire andemergencyprocedures

E.Participate in RiskManagementPlanningProcess

1.E.1Assessrecreationfacilities andequipment

1.E.2Identifypotential risks

1.E.3Measure risks

1.E.4Control risks

1.E.5Assist withdevelopment ofriskmanagementplan

1.E.6Implement riskmanagementplan

2.BASIC TRADE SKILLS

A.Monitor Heating,Ventilation and AirConditioning(HVAC) and BoilerHeating Systems

2.A.1Possessknowledge ofheating andventilationsystems

2.A.2Ensure thatglycol ismaintained toappropriatelevels

2.A.3Monitoroperatingconditions dailyas per checklist

2.A.4Seekprofessionalassistancewhennecessary

B.Maintain PlumbingSystems

2.B.1Possessknowledge ofplumbingsystems

2.B.2Monitor waterand pressurepumps

2.B.3Repair faucetsand fixtures

2.B.4Repair toiletsand urinals

2.B.5Unplug drains

2.B.6Seekprofessionalassistancewhennecessary




3

2.BASIC TRADE SKILLScont’d

C.Monitor ElectricalSystems

2.C.1Possessknowledge ofelectrical theory

2.C.2Be familiar withmain servicepanel

2.C.3Performcondition testson electricalsystem

2.C.4Check andreplace lightbulbs/tubeswhennecessary

2.C.5Seekprofessionalassistancewhennecessary

D.Perform CarpentryTasks

2.D.1Possessknowledge ofbuildingstructure

2.D.2Measure andcut materials

2.D.3Repair flooringmaterials asrequired

2.D.4Completecarpentryrepairs

2.D.5Seekprofessionalassistancewhennecessary

3.ADMINISTRATIVEDUTIES

A.CompleteAdministrativeDuties

3.A.1Be familiar withrelevantlegislation,regulations andguidelines

3.A.2Assist indevelopingoperations andmaintenancebudgets

3.A.3Assist inmonitoringoperations andmaintenancebudgets

3.A.4Maintainrecords

3.A.5Completerequired reports

3.A.6Maintaininventory ofequipment andsupplies

3.A.7Provide supportfor special andregular events

3.A.8Assist inpreparingfacility-useschedules

3.A.9Update bulletinboards

B.Supervise Staff andVolunteers

3.B.1Assist in hiringstaff

3.B.2Assist inorientation ofnew staff andvolunteers

3.B.3Train new staffand volunteers

3.B.4Assign duties tostaff andvolunteers

3.B.5Assist withdevelopingschedule forstaff andvolunteers

3.B.6Assist with staffevaluations




4

3.ADMINISTRATIVEDUTIEScont’d

B.Supervise Staff andVolunteerscont’d

3.B.7Make decisionswithin scope ofresponsibility

C.Possess ComputerSkills

3.C.1Use wordprocessingsoftwareprograms

3.C.2Usespreadsheetsoftwareprograms

3.C.3Use databasesoftwareprograms

3.C.4Operate e-mailand Internet

D.Participate inDevelopment ofNew RecreationFacilities

3.D.1Assist withplanningprocess

3.D.2Assist withconstruction/installation ofoutdoorfacilities

3.D.3Participate ininspectionprocess

4.COMMUNICATION

A.Use EffectiveCommunication andPublic RelationsSkills

4.A.1Demonstratecustomerservice skills

4.A.2Write clearlyand concisely

4.A.3Practiceeffectivelistening skills

4.A.4Speakeffectively

4.A.5Assist withfacilitypromotion

5.PROFESSIONALISM

A.DemonstrateProfessionalBehaviour

5.A.1Be dependable

5.A.2Be accountable

5.A.3Be flexible andadaptable

5.A.4Be organized

5.A.5Employanalytical skills

5.A.6Take pride inwork




5

5.PROFESSIONALISMcont’d

A.DemonstrateProfessionalBehaviourcont’d

5.A.7Maintainappearance

5.A.8Followestablishedreportingrelationships

5.A.9Separatepersonal andprofessional life

5.A.10Maintainpositive attitude

5.A.11Demonstrateself-awareness

5.A.12Be fair,equitable andconsistent

5.A.13Co-operate withothers

5.A.14Becompassionate

5.A.15Be accessible

5.A.16UpholdRecreationCode of Ethics(see Appendix)

5.A.17Pursuepersonal andprofessionaldevelopment

5.A.18Manage stress

5.A.19Demonstrateleadership skills

B.Possess CulturalKnowledge

5.B.1Practice cross-cultural skills

5.B.2Use traditionalknowledge

5.B.3Possessknowledge ofcommunity

RECREATION FACILITY OPERATOR –SKATING RINKSOccupational Analysis Chart



6

6.SKATING RINKS

A.Prepare Arena forIce Installation

6.A.1Inventory ice-makingequipment andsupplies

6.A.2Check conditionof ice-makingequipment andsupplies

6.A.3Check conditionof boards, glassor wire mesh,and supportareas

6.A.4Repairdeficiencies toboards, glass orwire mesh, andsupport areas

6.A.5Prepare arenarink base

B.Prepare for ArtificialIce

6.B.1Co-ordinatestart-upprocedures forartificial icefacilities

6.B.2Check brinepipes for leaks

6.B.3Checkoperation ofice-makingequipment

C.Prepare for NaturalIce

6.C.1Soak base

D.Make Ice

6.D.1Build icesurface

6.D.2Whiten ice

6.D.3Seal ice

6.D.4Install icemarkings

6.D.5Seal icemarkings

E.Maintain Ice

6.E.1Conduct regularice thicknesschecks

6.E.2Flood ice

6.E.3Perform surfacemaintenance

6.E.4Monitor artificialice plant

RECREATION FACILITY OPERATOR –SKATING RINKSOccupational Analysis Chart



7

6.SKATING RINKScont’d

F.Remove Natural Ice

6.F.1Remove ice orlet it melt at endof season

6.F.2Clean base orfloor

G.Remove ArtificialIce

6.G.1Co-ordinateshutdownprocedures

6.G.2Scrape iceusing iceresurfacer

6.G.3Remove ice orlet it melt asnecessary

6.G.4Clean base

H.Maintain IceMaintenanceEquipment

6.H.1Perform regularmaintenancechecks

6.H.2Maintain iceresurfacer

6.H.3Maintain iceedger

6.H.4Service icemaintenanceequipment

RECREATION FACILITY OPERATOR –CURLING RINKSOccupational Analysis Chart



8

7.CURLING RINKS

A.Prepare CurlingRink for IceInstallation

7.A.1Inventory ice-makingequipment andsupplies

7.A.2Check conditionof ice-makingequipment

7.A.3Check conditionof sheet ends,sheet dividersand supportareas

7.A.4Repairdeficiencies tosheet ends,sheet dividersand supportareas

7.A.5Prepare curlingrink base

B.Prepare for ArtificialIce

7.B.1Co-ordinatestart-upprocedures forartificial icefacilities

7.B.2Check brinepipes for leaks

7.B.3Checkoperation ofice-makingequipment

C.Prepare for NaturalIce

7.C.1Soak base

D.Make Ice

7.D.1Build icesurface

7.D.2Whiten ice

7.D.3Seal ice

7.D.4Install icemarkings

7.D.5Seal icemarkings

7.D.6Install centrepins and hacks

7.D.7Shave ice

7.D.8Clean ice

7.D.9Pebble ice




9

7.CURLING RINKScont’d

E.Maintain Ice

7.E.1Flood ice

7.E.2Shave ice

7.E.3Clean ice

7.E.4Pebble ice

7.E.5Perform surfacemaintenance

7.E.6Move hacks

7.E.7Monitor artificialice plant

7.E.8Maintainwalkway endsand sheetdividers

F.Remove Natural Ice

7.F.1Remove ice orlet it melt at endof season

7.F.2Clean base orfloor

G.Remove ArtificialIce

7.G.1Co-ordinateshutdownprocedures

7.G.2Scrape iceusing ice edger

7.G.3Remove ice orlet it melt asnecessary

7.G.4Clean base

H.Maintain CurlingRocks

7.H.1Remove rocksfrom storage atbeginning ofseason

7.H.2Clean rocks atbeginning ofseason

7.H.3Ensure thatrocks are at rinktemperaturebefore use

7.H.4Take rocks office at end ofday

7.H.5Check conditionof rocks at endof season

7.H.6Clean rocks atend of season




10

7.CURLING RINKScont’d

H.Maintain CurlingRockscont’d

7.H.7Store rocksduring off-season

RECREATION FACILITY OPERATOR –OUTDOOR FACILITIESOccupational Analysis Chart



11

8.OUTDOOR FACILITIES

A.Maintain OutdoorRecreationalFacilities

8.A.1Be familiar withnational playspacestandards

8.A.2Assesscondition ofoutdoorrecreationfacilities as permaintenancechecklist

8.A.3Assesscondition ofportableequipment aspermaintenancechecklist

8.A.4Implementmaintenanceprogram forpermanentfacilities,support areasand portableequipment

B.Open SeasonalOutdoorRecreationalFacilities

8.B.1Prepare forstart-up ofseasonalfacilities

8.B.2Conductseasonaloutdoormaintenance

C.Close SeasonalOutdoorRecreationalFacilities

8.C.1Check conditionof permanentand portableequipment

8.C.2Submit reportoutliningrequired repairsand supplies

8.C.3Removeportableequipment atend of season

D.Open WaterfrontFacilities

8.D.1Check conditionof waterfrontsite

8.D.2Remove debrisfrom waterfrontarea

8.D.3Install andsecurewaterfrontequipment

RECREATION FACILITY OPERATOR –OUTDOOR FACILITIESOccupational Analysis Chart



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8.OUTDOOR FACILITIEScont’d

E.Maintain WaterfrontFacilities

8.E.1Implementmaintenanceprogram forwaterfront,support areasand portableequipment

F.Close WaterfrontFacilities

8.F.1Check conditionof permanentand portableequipment

8.F.2Submit reportoutliningrequired repairsand supplies

8.F.3Removewaterfrontequipment atend of season

8.F.4Removeportableequipment atend of season

RECREATION FACILITY OPERATOR –AQUATIC FACILITIESOccupational Analysis Chart



13

9.AQUATIC FACILITIES

A.Start-up AquaticFacilities

9.A.1Be familiar withapplicablelegislation

9.A.2Be familiar withpool structureandcomponents

9.A.3Completeinventory ofpool and safetyequipment

9.A.4Prepare supplyorders

9.A.5Ensure thatheatingequipment andcontrols areserviced

9.A.6Co-ordinatepool start-upprocedures

9.A.7Start-up pooloperations

B.Maintain AquaticFacilities

9.B.1Assist withbalancing pHand chlorinelevels based onpool volume

9.B.2Ensure thatpool chemicalsare properlystored

9.B.3Assist withvacuuming andcleaning pool

9.B.4Assist withtesting water inpool dailyaccording toNWT PublicHealth Act

9.B.5Monitor pumpsand filters

9.B.6Maintain pumpsand filters

9.B.7Seekprofessionalassistancewhennecessary

C.Winterize SeasonalAquatic Facilities

9.C.1Drain pools toappropriatelevel at end ofseason

9.C.2Drain all lines inpool

9.C.3Drain all otherplumbing lines

9.C.4Completeinventory ofpool and safetyequipment

9.C.5Submit reportoutliningrequiredrepairs andsupplies fornext season

RECREATION FACILITY OPERATOR–CORE COMPETENCIESExpanded Competency Profile

Reproduction of this publication, in part or in whole, without the written permission of Department of Education, Culture and Employment, Government of the NWT, is prohibited.

June 2004 15

MAJOR CATEGORY 1 –FACILITY AND EQUIPMENT

Skill A Maintain Facility/Equipment

Subskill Subskill Support

1.A.1 Conduct regular facility andequipment condition checks

1.A.1.1 check:for vandalismoperational condition, including:

heating, ventilation and airconditioning (HVAC) systems

alarms and panels1.A.1.2 follow checklists for:

mechanical tasksjanitorial tasksstructural tasks

1.A.1.3 ensure that exit doors are accessibleand free of obstructions

1.A.2 Develop maintenance schedulesaccording to seasons ofoperation

1.A.2.1 develop for whole year, i.e., winter,summer, spring and fall

1.A.2.2 work with recreation director onprogram schedule

1.A.3 Develop maintenancechecklists/procedures

1.A.3.1 follow operation and maintenance (o &m) manuals for specified equipment

1.A.3.2 consider daily, weekly, monthly andannual tasks

1.A.4 Assist with life-cycle planning 1.A.4.1 establish life expectancy for equipmentand facilities

1.A.4.2 plan necessary replacements/repairs1.A.4.3 budget for replacement/repairs

1.A.5 Complete dailyoperating/maintenance logs

1.A.5.1 include date and time for:work performedequipment readingsoperating informationfuture reference

1.A.6 Perform necessary repairs tofacility and equipment

1.A.6.1 repair, for example:holes in drywallflat tiresbroken door closures

1.A.6.2 do not perform repairs that requirejourneyman tradesperson, e.g.,electrician, oil burner mechanic, automechanic, refrigeration specialist



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1.A.7 Report complex facility andequipment repairs to supervisor

1.A.7.1 report:unbudgeted repairsrepairs that require licensed

professional, e.g., engineer,architect

repairs that require journeymantradesperson

1.A.8 Operate equipment and vehicles 1.A.8.1 perform maintenance on equipmentand vehicles, for example:lawnmowerstruckszamboniskabotas/bobcatsice edgers

1.A.8.2 use, for example:ice edgersice resurfacersflood cartstractors and conditioners

1.A.8.3 operate according to manufacturers’ instructions

1.A.8.4 follow proper safety procedures

1.A.9 Possess minimum Class 5 driver’s licence

Skill B Perform Maintenance on Mobile and Stationary Equipment


1.B.1 Possess working knowledge ofmobile and stationary equipment

1.B.1.1 possess knowledge of types of mobileequipment, including:lawnmowerstruckszamboniskabotas/bobcatsice edgers

1.B.1.2 possess knowledge of stationaryequipment, including:generatorscompressorssmall engines

1.B.1.3 possess knowledge of hardware, handtools and power tools



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1.B.2 Perform preventative maintenanceon mobile and stationaryequipment

1.B.2.1 follow maintenance checklist to:replenish fluid levelsreplace beltslubricate grease pointschange air filterschange lightscheck and replace worn equipment

parts

1.B.3 Maintain mobile and stationaryequipment to manufacturers’ standards and specifications

1.B.3.1

1.B.3.2

implement preventative maintenanceprograms

refer to service manuals for each pieceof equipment

1.B.3.3 refer to parts' manuals1.B.3.4 meet operating standards1.B.3.5 ensure that equipment is maintained

safely and properly

1.B.4 Use hardware, hand tools andpower tools

1.B.4.1

1.B.4.2

use equipment safely and as peroperating instructions

select proper tool for job

1.B.5 Practice good housekeeping 1.B.5.1 clean tools and equipment after use1.B.5.2 return tools to proper place1.B.5.3 maintain clean and safe workspace

Skill C Ensure Proper Custodial Maintenance of Recreational Facilities


1.C.1 Develop custodial maintenancechecklist and schedule

1.C.1.1 base checklist and schedule on facilityuse

1.C.1.2 determine regular and seasonalcleaning requirements

1.C.2 Possess knowledge of cleaningmaterials and procedures

1.C.2.1 use according to manufacturers’ specifications

1.C.2.2 use proper product for cleaning job1.C.2.3 use proper safety practices when using

products

1.C.3 Operate cleaning equipment 1.C.3.11.C.3.2

operate per operational proceduresfollow proper safety practices when

using:floor waxersstrippersvacuumspressure washersautomatic floor cleaners



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1.C.4 Maintain inventory of supplies andequipment

1.C.4.11.C.4.2

take inventoryprepare regular supply and equipment

orders, e.g., annual orders forbarge/airlift

1.C.4.3 base on facility use1.C.4.4 ensure proper storage of materials

1.C.5 Ensure that custodial duties areperformed

1.C.5.1 follow checklist

Skill D Ensure Safety In Workplace


1.D.1 Adhere to occupational health andsafety regulations

1.D.1.1 comply with legislation and safetyrequirements for public buildings byfollowing:building codespublic health regulationscommunity policy and/or

regulations1.D.1.21.D.1.3

be aware of national standardsmaintain logbooks

1.D.2 Maintain cardiopulmonaryresuscitation (CPR) and first aidcertifications

1.D.2.1 arrange for annual re-certification

1.D.3 Maintain housekeeping toEnvironmental HealthOrganization (EHO) standards

1.D.4 Assess workplace hazards 1.D.4.1 identify potential hazards and risks infacilities and programs

1.D.4.2 attend Workplace Hazardous MaterialsInformation System (WHMIS) training

1.D.5 Implement safety standards 1.D.5.1 use risk management planning

1.D.6 Adhere to safety standards 1.D.6.1 use risk management planning

1.D.7 Ensure that required safetyequipment is used

1.D.7.11.D.7.2

use appropriate first aid equipmentuse personal protective equipment for:staffpublic



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1.D.8 Assist with development of fireand emergency procedures

1.D.8.11.D.8.2

provide signsensure that fire extinguishers are

checked daily1.D.8.3 communicate fire and emergency

procedures to public and staff

Skill E Participate In Risk Management Planning Process


1.E.1 Assess recreation facilities andequipment

1.E.2 Identify potential risks 1.E.2.1 identify risks to:facilitiesequipmentprogramspeople:

staff general public

1.E.3 Measure risks 1.E.3.1 assess potential:property loss or damagephysical injury

1.E.4 Control risks 1.E.4.1 use:retention, i.e., accepting

responsibilityreduction, i.e., program/facility

adaptationtransfer, i.e., waiver/release

1.E.5 Assist with development of riskmanagement plan

1.E.5.1 consider:reduction of risk in all

facilities/programsWorkers’ Compensation Board

(WCB) compliancestaff awareness and training

1.E.5.2 document issues

1.E.6 Implement risk management plan 1.E.6.1 document issues



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MAJOR CATEGORY 2 –BASIC TRADE SKILLS

Skill A Monitor Heating, Ventilation and Air Conditioning (HVAC) and Boiler HeatingSystems


2.A.1 Possess knowledge of heatingand ventilation systems

2.A.1.12.A.1.2

attend training eventsreview operating and maintenance (o &

m) manual for heating system2.A.1.3 be familiar with heating and ventilation

distribution system2.A.1.4 review schematics (i.e., blueprints) of

HVAC system2.A.1.5 understand connection between fire

protection and HVAC systems

2.A.2 Ensure that glycol is maintained toappropriate levels

2.A.2.12.A.2.2

refer to o & m manualmonitor as per instructions from

certified tradesperson2.A.2.3 add or remove glycol as necessary

2.A.3 Monitor operating conditions dailyas per checklist

2.A.3.12.A.3.2

record accurate log of condition checksnotify supervisor of any abnormalities

2.A.4 Seek professional assistancewhen necessary

2.A.4.1 maintain emergency contact list oflicensed repair professionals

2.A.4.2 contact licensed professionals forrepairs that you are not trained toperform

Skill B Maintain Plumbing Systems


2.B.1 Possess knowledge of plumbingsystems

2.B.1.12.B.1.2

attend training eventsreview schematics of water and waste

distribution systems2.B.1.3 be familiar with facilities’ water and

waste distribution systems

2.B.2 Monitor water and pressurepumps

2.B.2.12.B.2.2

check condition of pumpsrecord as per daily logs



June 2004 21

2.B.3 Repair faucets and fixtures 2.B.3.1 check for leaks2.B.3.2 check water flow:

check for frozen pipes2.B.3.3 remove and replace parts as

necessary:sealswashersfaucetsshower heads

2.B.4 Repair toilets and urinals 2.B.4.1 check for leaks/cracks2.B.4.2 check for proper operation2.B.4.3 remove and replace parts as

necessary:sealstanks or bowlsinternal tank components

2.B.5 Unplug drains 2.B.5.1 operate drain auger2.B.5.2 use plunger2.B.5.3 be familiar with use of drain-opening

chemicals

2.B.6 Seek professional assistancewhen necessary

2.B.6.1 maintain emergency contact list oflicensed repair professionals

2.B.6.2 contact licensed professionals forrepairs that you are not trained toperform

Skill C Monitor Electrical Systems


2.C.1 Possess knowledge of electricaltheory

2.C.1.12.C.1.2

attend training eventsreview schematics of electrical system

2.C.1.3 be familiar with electrical system

2.C.2 Be familiar with main servicepanel

2.C.2.1 reset breaker if required

2.C.3 Perform condition tests onelectrical system

2.C.3.1 use:circuit testertattle light testermulti-meter

2.C.4 Check and replace lightbulbs/tubes when necessary

2.C.4.1 replace bulbs/tubes when burned outor broken

2.C.4.2 contract local companies withappropriate lift equipment whennecessary



June 200422

2.C.5 Seek professional assistancewhen necessary

2.C.5.1 maintain emergency contact list oflicensed repair professionals

2.C.5.2 contact licensed professionals forrepairs that you are not trained toperform

Skill D Perform Carpentry Tasks


2.D.1 Possess knowledge of buildingstructure

2.D.1.12.D.1.2

attend training eventsreview schematics of building

2.D.1.3 be familiar with materials used

2.D.2 Measure and cut materials 2.D.2.1 use drywall, plywood or paneling:for repairsaccording to plans

2.D.3 Repair flooring materials asrequired

2.D.3.12.D.3.2

measure materialcut material

2.D.3.3 replace floor

2.D.4 Complete carpentry repairs 2.D.4.1 fix:stairshandrailsbencheswallscabinetscounters

2.D.5 Seek professional assistancewhen necessary

2.D.5.1 maintain emergency contact list oflicensed repair professionals

2.D.5.2 contact licensed professionals forrepairs that you are not trained toperform



June 2004 23

MAJOR CATEGORY 3 –ADMINISTRATIVE DUTIES

Skill A Complete Administrative Duties


3.A.1 Be familiar with relevantlegislation, regulations andguidelines

3.A.1.1 familiarize self with:facility rules and regulationsbuilding codespublic health regulationscommunity policy and/or

regulations

3.A.1.23.A.1.3

national/territorial legislation andcodes

maintain logbooksobtain relevant licences and permits

3.A.2 Assist in developing operationsand maintenance budgets

3.A.3 Assist with monitoring operationsand maintenance budgets

3.A.3.1 track project expenses with recreationco-ordinator

3.A.4 Maintain records 3.A.4.1 maintain:maintenance checklistsdaily logscopies of all contracted work on

facilities

3.A.5 Complete required reports 3.A.5.1 complete:Workers’ Compensation Board

(WCB) accident reportsproject status reportsincident reportsverbal reports to supervisor

3.A.6 Maintain inventory of equipmentand supplies

3.A.6.13.A.6.2

take inventoryprepare regular supply and equipment

orders, considering annual orders bybarge

3.A.6.3 sign off received orders:maintain copies of:

invoices delivery receipts/packing slips

3.A.6.4 ensure adequate equipment andsupply levels

3.A.7 Provide support for special andregular events

3.A.7.1 follow recreation co-ordinator’s directions

3.A.7.2 co-ordinate materials and equipmentfor volunteer groups



June 200424

3.A.8 Assist in preparing facility-useschedules

3.A.8.1 follow recreation director’s/ administration’s directions

3.A.9 Update bulletin boards 3.A.9.1 update as required

Skill B Supervise Staff and Volunteers


3.B.1 Assist in hiring staff 3.B.1.1 participate in staff recruitment3.B.1.2 assist with development of interview

questions3.B.1.3 participate in applicant interviews3.B.1.4 participate in selection of staff

3.B.2 Assist in orientation of new staffand volunteers

3.B.2.13.B.2.23.B.2.3

review policies and proceduresintroduce new members to other staffdiscuss:individual roles and responsibilitiesreporting relationships

3.B.2.4 walk through facilities with newmembers

3.B.3 Train new staff and volunteers 3.B.3.1 discuss:daily routinesequipment usemaintenance procedures

3.B.3.2 review job descriptions

3.B.4 Assign duties to staff andvolunteers

3.B.5 Assist with developing schedulefor staff and volunteers

3.B.6 Assist with staff evaluations

3.B.7 Make decisions within scope ofresponsibility

Skill C Possess Computer Skills


3.C.1 Use word processing softwareprograms

3.C.1.1 produce letters and reports

3.C.2 Use spreadsheet softwareprograms

3.C.2.1 calculate and produce numerical data



June 2004 25

3.C.3 Use database software programs 3.C.3.1 track and analyze data

3.C.4 Operate e-mail and Internet 3.C.4.1 operate e-mail systems tocommunicate internally andexternally

3.C.4.2 use Internet for research andinformation

Skill D Participate in Development of New Recreation Facilities


3.D.1 Assist with planning process 3.D.1.1 assist with, for example:arenaspoolscurling rinkscommunity hallsgymsball diamondssoccer/football fieldsplaygroundspark areas:

trails seasonal green spaces

multi-purpose outdoor courtsrunning tracks

3.D.2 Assist in construction/installationof outdoor facilities

3.D.2.1 assist with, for example:ball diamondssoccer/football fieldsplaygroundspark areas:


multi-purpose outdoor courtsrunning tracks

3.D.3 Participate in inspection process 3.D.3.1 assist at different stages ofconstruction

3.D.3.2 become familiar with new facilities3.D.3.3 inspect with licensed professional



June 200426

MAJOR CATEGORY 4 –COMMUNICATION

Skill A Use Effective Communication and Public Relations Skills


4.A.1 Demonstrate customer serviceskills

4.A.1.1 answer telephone enquiriesprofessionally:identify self, department and

companyreturn calls promptly

4.A.1.2 respond to customer requests

4.A.2 Write clearly and concisely 4.A.2.1 use plain language

4.A.3 Practice effective listening skills 4.A.3.1 display interest4.A.3.2 appreciate cultural diversity4.A.3.3 be patient4.A.3.4 paraphrase or ask questions to clarify

information4.A.3.5 allow speaker to finish message

4.A.4 Speak effectively 4.A.4.1 organize ideas before speaking4.A.4.2 speak clearly4.A.4.3 use plain language and proper

grammar4.A.4.4 communicate in local language when

appropriate4.A.4.5 confirm understanding

4.A.5 Assist with facility promotion 4.A.5.1 display posters4.A.5.2 distribute flyers and brochures4.A.5.3 use word-of-mouth method of getting

information to others

MAJOR CATEGORY 5 –PROFESSIONALISM

Skill A Demonstrate Professional Behaviour


5.A.1 Be dependable 5.A.1.1 follow through on commitments

5.A.2 Be accountable 5.A.2.1 take ownership

5.A.3 Be flexible and adaptable 5.A.3.1 adapt leadership style to situation5.A.3.2 manage and understand change

5.A.4 Be organized 5.A.4.1 prioritize tasks5.A.4.2 be prepared



June 2004 27

5.A.5 Employ analytical skills 5.A.5.1 use structured approaches to problemsolving

5.A.5.2 employ broad perspective in dealingwith issues, projects and tasks

5.A.6 Take pride in work 5.A.6.1 actively seek effective ways to improvework

5.A.6.25.A.6.3

work efficientlyrecognize contributions

5.A.7 Maintain appearance 5.A.7.1 practice good personal hygiene

5.A.8 Follow established reportingrelationships

5.A.8.15.A.8.2

know process hierarchyreport to appropriate individual/group

5.A.9 Separate personal andprofessional life

5.A.9.1 keep personal problems outsideworkplace

5.A.10 Maintain positive attitude 5.A.10.1 respond to situations as opportunities

5.A.11 Demonstrate self-awareness 5.A.11.1 maintain honesty5.A.11.2 uphold integrity

5.A.12 Be fair, equitable and consistent

5.A.13 Co-operate with others 5.A.13.15.A.13.2

work as member of teamrespond to feedback

5.A.14 Be compassionate 5.A.14.1 show empathy toward others

5.A.15 Be accessible 5.A.15.1 have open-door policy5.A.15.2 be approachable

5.A.16 Uphold Recreation Code ofEthics

5.A.16.1 see Appendix

5.A.17 Pursue personal and professionaldevelopment

5.A.17.15.A.17.2

seek training opportunitiescommunicate training needs

5.A.18 Manage stress 5.A.18.1 know signs and symptoms of stress5.A.18.2 seek professional assistance as

required

5.A.19 Demonstrate leadership skills 5.A.19.1 act as role model



June 200428

Skill B Possess Cultural Knowledge


5.B.1 Practice cross-cultural skills 5.B.1.1 be aware of local culture and religion5.B.1.2 use local language when possible5.B.1.3 be aware of language barriers

5.B.2 Use traditional knowledge 5.B.2.1 be knowledgeable about traditionalcultural events in community andregion

5.B.3 Possess knowledge ofcommunity

5.B.3.1 be familiar with resources incommunity, including:peoplefacilitiesprograms and services

RECREATION FACILITY OPERATOR–SKATING RINKSExpanded Competency Profile


June 2004 29

MAJOR CATEGORY 6 –SKATING RINKS

Skill A Prepare Arena for Ice Installation


6.A.1 Inventory ice-making equipmentand supplies

6.A.1.1 use checklist to inventory, for example:hosespumpsnozzleswhitening product, for example:

jet ice white ice polar ice paper plastic

ice markings: paper cloth paint marking equipment

6.A.2 Check condition of ice-makingequipment and supplies

6.A.2.16.A.2.2

ensure proper operationensure cleanliness

6.A.3 Check condition of boards, glassor wire mesh, and supportareas

6.A.3.1 check for cracks, splinters, roughcorners, paint and screws or nails

6.A.4 Repair deficiencies to boards,glass or wire mesh, and supportareas

6.A.4.1 repair as required

6.A.5 Prepare arena rink base 6.A.5.1 for gravel/sand-based arena floors:clear base of debrislevel using floatreplenish base material if required

6.A.5.2 for concrete base:remove oils, wax, grease and other

unwanted productsclean floor:

sweep and washcheck for and repair all cracks



June 200430

Skill B Prepare for Artificial Ice


6.B.1 Co-ordinate start-up proceduresfor artificial ice facilities

6.B.1.1 co-ordinate as per establishedchecklist

6.B.1.2 ensure that plant start-up is performedby certified professional

6.B.2 Check brine pipes for leaks 6.B.2.1 check:base for moistureintegrity of expansion jointsall hardware and brass inserts

6.B.2.2 seek professional assistance forrepairs

6.B.3 Check operation of ice-makingequipment

6.B.3.1 check, for example:gaugespumpscompressors


Skill C Prepare for Natural Ice


6.C.1 Soak base 6.C.1.1 use water truck or hoses6.C.1.2 soak daily with water until frozen 5–7

cm (2–3 in) in depth6.C.1.3 make ice when base is frozen

Skill D Make Ice


6.D.1 Build ice surface 6.D.1.1 flood with fine spray and cold water:continue until surface reaches

desired depth6.D.1.2 flood with heavy spray and cold water:

continue until surface reachesdesired depth

6.D.1.3 prepare for painting:hot flood to level icescrape with ice resurfacing

equipment



June 2004 31

6.D.2 Whiten ice 6.D.2.1 prepare equipment6.D.2.2 mix paint6.D.2.3 spray first coat6.D.2.46.D.2.5

spray second coat if desiredwhiten using paper or plastic material,

if this is method used

6.D.3 Seal ice 6.D.3.1 apply 2–3 floods using fine sprays6.D.3.2 build ice, using 3–5 heavy floods to

desired depth

6.D.4 Install ice markings 6.D.4.1 install as per Canadian HockeyAssociation (CHA) and ice sportdimensions

6.D.4.2 use scribing equipment6.D.4.3 use paint, paper or plastic

6.D.5 Seal ice markings 6.D.5.1 use hot flood6.D.5.2 apply 2–3 floods using fine sprays6.D.5.3 build ice, using 3–5 heavy floods to

desired depth

Skill E Maintain Ice


6.E.1 Conduct regular ice thicknesschecks

6.E.1.16.E.1.2

drill holes in multiple locationsmeasure thickness

6.E.1.3 log measurements, including:datemeasurementlocation

6.E.2 Flood ice 6.E.2.1 use appropriate water temperature6.E.2.2 flood to desired thickness6.E.2.3 consider demand

6.E.3 Perform surface maintenance 6.E.3.1 shave ice to desired thickness using:ice edgersice resurfacer

6.E.3.2 repair as needed:cracksrutsholes



June 200432

6.E.4 Monitor artificial ice plant 6.E.4.1 use checklist to monitor:compressorscondenserspressure gaugestemperature gaugesbrine pumps

6.E.4.2 record readings in logbook

Skill F Remove Natural Ice


6.F.1 Remove ice or let it melt at end ofseason

6.F.1.16.F.1.2

use bobcats on cement pads onlyscrape with ice resurfacer if required

6.F.1.3 use hand tools to remove ice fromboards

6.F.1.4 remove cloth ice markings

6.F.2 Clean base or floor 6.F.2.1 remove debris6.F.2.2 rake gravel/sand base6.F.2.3 sweep and wash floor

Skill G Remove Artificial Ice


6.G.1 Co-ordinate shutdown procedures 6.G.1.1 shutdown as per established checklist6.G.1.2 ensure that plant shutdown is

performed by certified professional

6.G.2 Scrape ice using ice resurfacer 6.G.2.1 scrape to desired depth, e.g., minimum.6 cm (¼ in)

6.G.3 Remove ice or let it melt asnecessary

6.G.3.16.G.3.2

use bobcats on cement pads onlyuse hand tools to remove ice from

boards6.G.3.3 remove cloth ice markings

6.G.4 Clean base 6.G.4.1 remove debris6.G.4.2 sweep and wash floor



June 2004 33

Skill H Maintain Ice Maintenance Equipment


6.H.1 Perform regular maintenancechecks

6.H.1.1 check, for example:dailyweeklymonthlyannually

6.H.1.2 check as per maintenance checklist

6.H.2 Maintain resurfacer 6.H.2.1

6.H.2.26.H.2.3

keep blade:sharplevel

replace blade as requiredsend blade for sharpening by

professional6.H.2.46.H.2.5

keep cloth clean, i.e., wash as requiredreplace cloth as necessary

6.H.2.6 check augers:lubricate all bearingsadjust pressure springswash as per checklistcheck for proper operation

6.H.3 Maintain ice edger 6.H.3.1

6.H.3.26.H.3.3

keep blade:sharplevel

replace blade as requiredsend blade for sharpening by

professional

6.H.4 Service ice maintenanceequipment

6.H.4.1 service:annuallyby certified professional

RECREATION FACILITY OPERATOR–CURLING RINKSExpanded Competency Profile


June 200434

MAJOR CATEGORY 7 –CURLING RINKS

Skill A Prepare Curling Rink for Ice Installation


7.A.1 Inventory ice-making equipmentand supplies

7.A.1.1 use checklist to inventory, for example:hosespumpsnozzleswhitening products, for example:

jet ice white ice polar ice paper plastic

ice markings: paper cloth paint marking equipment

centre pinshacks

7.A.2 Check condition of ice-makingequipment

7.A.2.17.A.2.2

ensure proper operationensure cleanliness

7.A.3 Check condition of sheet ends,sheet dividers and support areas

7.A.3.1 check for cracks, splinters, paint andscrews or nails

7.A.4 Repair deficiencies to sheet ends,sheet dividers and support areas

7.A.4.1 repair as required

7.A.5 Prepare curling rink base 7.A.5.1 for gravel/sand-based rink floors:clear base of debrislevel using floatreplenish base material if required

7.A.5.2 for concrete base:remove oils, wax, grease and other

unwanted productsclean floor:

sweep and washcheck for and repair all cracks



June 2004 35

Skill B Prepare for Artificial Ice


7.B.1 Co-ordinate start-up proceduresfor artificial ice facilities

7.B.1.1 co-ordinate as per establishedchecklist

7.B.1.2 ensure that plant start-up is performedby certified professional

7.B.2 Check brine pipes for leaks 7.B.2.1 check:base for moistureintegrity of expansion jointsall hardware and brass inserts


7.B.3 Check operation of ice-makingequipment

7.B.3.1 check:gaugespumpscompressors


Skill C Prepare for Natural Ice


7.C.1 Soak base 7.C.1.1 use water truck or hoses7.C.1.2 soak daily with water until frozen 5–7

cm (2–3 in) in depth7.C.1.3 make ice when base is frozen

Skill D Make Ice


7.D.1 Build ice surface 7.D.1.1 flood with fine spray and cold water:continue until surface reaches

desired depth7.D.1.2 flood with heavy spray and cold water:

continue until surface reachesdesired depth

7.D.1.3 prepare for painting:hot flood to level icescrape with ice edger



June 200436

7.D.2 Whiten ice 7.D.2.1 prepare equipment7.D.2.2 mix paint7.D.2.3 spray first coat7.D.2.47.D.2.5

spray second coat if desiredwhiten using paper or plastic material,

if this is method used

7.D.3 Seal ice 7.D.3.1 apply 2–3 floods using fine sprays7.D.3.2 build ice, using 3–5 heavy floods to

desired depth

7.D.4 Install ice markings 7.D.4.1 install as per Canadian CurlingAssociation regulations

7.D.4.2 use scribing equipment7.D.4.3 use paint, paper or plastic

7.D.5 Seal ice markings 7.D.5.1 use hot flood7.D.5.2 apply 2–3 floods using fine sprays7.D.5.3 build ice, using 3–5 heavy floods to

desired depth

7.D.6 Install centre pins and hacks 7.D.6.1 install as per Canadian CurlingAssociation rules

7.D.7 Shave ice 7.D.7.1 use ice edger to level ice

7.D.8 Clean ice 7.D.8.1 use shammy

7.D.9 Pebble ice 7.D.9.1 use pebbler:apply hot water while walking

backwardsuse sweeping motion from side to

side

Skill E Maintain Ice


7.E.1 Flood ice 7.E.1.1 use appropriate water temperature7.E.1.2 consider demand

7.E.2 Shave ice 7.E.2.1 use ice edger to level ice

7.E.3 Clean ice 7.E.3.1 use shammy

7.E.4 Pebble ice 7.E.4.1 using pebbler:apply hot water while walking

backwardsuse sweeping motion from side to

side



June 2004 37

7.E.5 Perform surface maintenance 7.E.5.1 repair cracks as needed

7.E.6 Move hacks 7.E.6.1 move to desired level as required

7.E.7 Monitor artificial ice plant 7.E.7.1 use checklist to monitor:compressorscondenserspressure gaugestemperature gaugesbrine pumps

7.E.7.2 record readings in logbook

7.E.8 Maintain walkway ends and sheetdividers

7.E.8.17.E.8.2

follow maintenance scheduleclean carpeted areas

Skill F Remove Natural Ice


7.F.1 Remove ice or let it melt at end ofseason

7.F.1.17.F.1.2


boards7.F.1.3 remove cloth ice markings7.F.1.4 remove hacks and centre pins

7.F.2 Clean base or floor 7.F.2.1 remove debris7.F.2.2 rake gravel/sand base7.F.2.3 sweep and wash floor

Skill G Remove Artificial Ice


7.G.1 Co-ordinate shutdown procedures 7.G.1.1 shutdown as per established checklist7.G.1.2 ensure that plant shutdown is

performed by certified professional

7.G.2 Scrape ice using ice edger 7.G.2.1 scrape to desired depth, e.g., minimum.6 cm (¼ in)

7.G.2.2 remove snow with shovel

7.G.3 Remove ice or let it melt asnecessary

7.G.3.17.G.3.2


boards7.G.3.3 remove cloth ice markings7.G.3.4 remove hacks and centre pins

7.G.4 Clean base 7.G.4.1 remove debris7.G.4.2 sweep and wash floor



June 200438

Skill H Maintain Curling Rocks


7.H.1 Remove rocks from storage atbeginning of season

7.H.1.1

7.H.1.2

check condition, looking for:nickscracks

check handle assembly

7.H.2 Clean rocks at beginning ofseason

7.H.2.17.H.2.2

use hot water and mild detergentair dry in support area

7.H.3 Ensure that rocks are at rinktemperature before use

7.H.3.1 place rocks on their sides on walkwayends

7.H.3.2 let rocks reach rink temperature priorto placing them on ice

7.H.3.3 place rocks on ice surface two hoursprior to use

7.H.4 Take rocks off ice at end of day 7.H.4.1 place rocks on their sides on walkwayends

7.H.4.2 brush rocks

7.H.5 Check condition of rocks at end ofseason

7.H.5.1 check for:nickscrackssharp edges

7.H.5.2 check handle assemblies7.H.5.3 rotate handles as per schedule

7.H.6 Clean rocks at end of season 7.H.6.17.H.6.2

use hot water and mild detergentair dry in support area

7.H.7 Store rocks during off-season 7.H.7.1 store on shag-carpeted surface

RECREATION FACILITY OPERATOR–OUTDOOR FACILITIESExpanded Competency Profile


June 2004 39

MAJOR CATEGORY 8 –OUTDOOR FACILITIES

Outdoor facilities referred to include:ball diamondssoccer/football fieldsplaygroundspark areas:


waterfrontmulti-purpose outdoor courtsrunning tracks

Skill A Maintain Outdoor Recreational Facilities


8.A.1 Be familiar with national playspace standards

8.A.1.1 attend training events

8.A.2 Assess condition of outdoorrecreation facilities as permaintenance checklist

8.A.2.1 assess permanent structures, forexample:fencingtablessignsplaygroundsdugoutschange shacksouthouses

8.A.2.2 assess grounds, for example:grasssand/gravellandscaping

8.A.2.3 report deficiencies

8.A.3 Assess condition of portableequipment as per maintenancechecklist

8.A.3.1 assess:basesnets/supportsgarbage containersprogram equipment

8.A.3.2 report deficiencies



June 200440

8.A.4 Implement maintenance programfor permanent facilities, supportareas and portable equipment

8.A.4.1 practice good housekeeping:remove debrismaintain cleanliness and aesthetics

8.A.4.2 follow risk management program toreduce:riskliability

8.A.4.3 follow maintenance checklist

Skill B Open Seasonal Outdoor Recreational Facilities


8.B.1 Prepare for start-up of seasonalfacilities

8.B.1.18.B.1.2

install portable equipmentinstall field markings as per specificsport

8.B.2 Conduct seasonal outdoormaintenance

8.B.2.18.B.2.2

attend trainingremove debris and garbage

8.B.2.3 perform maintenance tasks inspring/summer:lawn maintenancetree/brush maintenancelandscaping

8.B.2.4 perform maintenance tasks infall/winter:remove snow from:

walkways paved trails/pathways

salt/sand walkways groom trails, e.g., ski trails

8.B.2.5 complete operating maintenancelogbook

Skill C Close Seasonal Outdoor Recreational Facilities


8.C.1 Check condition of permanent andportable equipment

8.C.1.1 report any deficiencies

8.C.2 Submit report outlining requiredrepairs and supplies

8.C.2.1 submit for:current fiscal yearnext fiscal year

8.C.3 Remove portable equipment atend of season

8.C.3.18.C.3.2

cleanplace in secure storage area



June 2004 41

Skill D Open Waterfront Facilities


8.D.1 Check condition of waterfront site 8.D.1.1 check:water qualitywaterfront areashorelineequipment

8.D.2 Remove debris from waterfrontarea

8.D.2.18.D.2.2

dredge above and below waterlinerake sand

8.D.3 Install and secure waterfrontequipment

8.D.3.1 include:lines and buoyslifeguard chairsportable change facilities

Skill E Maintain Waterfront Facilities


8.E.1 Implement maintenance programfor waterfront, support areas andportable equipment

8.E.1.1 practice good housekeeping:remove debrismaintain cleanliness and aesthetics

8.E.1.2 follow risk management program toreduce:riskliability

8.E.1.3 follow maintenance checklist

Skill F Close Waterfront Facilities


8.F.1 Check condition of permanent andportable equipment

8.F.1.1 report any deficiencies

8.F.2 Submit report outlining requiredrepairs and supplies

8.F.2.1 submit for:current fiscal yearnext fiscal year



June 200442

8.F.3 Remove waterfront equipment atend of season

8.F.3.1 include:lines and buoyslifeguard chairsportable change facilities

8.F.4 Remove portable equipment atend of season

8.F.4.18.F.4.2

cleanplace in secure storage area

RECREATION FACILITY OPERATOR–AQUATIC FACILITIESExpanded Competency Profile


June 2004 43

MAJOR CATEGORY 9 –AQUATIC FACILITIES

Skill A Start-up Aquatic Facilities


9.A.1 Be familiar with applicablelegislation

9.A.1.19.A.1.2

attend trainingknow NWT:public health regulationspool regulations

9.A.2 Be familiar with pool structure andcomponents

9.A.2.1 understand:mechanical systemsdecks and supports

9.A.3 Complete inventory of pool andsafety equipment

9.A.3.1 inventory, for example:lifesaving devicespool chemicalsrecreational equipmentmechanical equipmentfilter supplies:

sand

9.A.4 Prepare supply orders 9.A.4.1 consider, for example, pool and safetyequipment

9.A.5 Ensure that heating equipmentand controls are serviced

9.A.5.1

9.A.5.2

ensure that servicing is done bylicensed professional

service on annual basis

9.A.6 Co-ordinate pool start-upprocedures

9.A.6.1 assess condition of structure andcomponents

9.A.6.2 report deficiencies9.A.6.3 complete repairs according to checklist9.A.6.4 seek professional assistance for

repairs that you are not trained toperform

9.A.6.5 check and clean filter9.A.6.6 clean pool lining9.A.6.7 check and repair pool lining where

necessary9.A.6.8 connect piping on seasonal pools9.A.6.9 check pumps and gauges9.A.6.10 fill pool

9.A.7 Start-up pool operations 9.A.7.1 treat water as required by public healthregulations

9.A.7.2 balance pH and chlorine levels basedon pool volume

9.A.7.3 remove impurities through filtration



June 200444

Skill B Maintain Aquatic Facilities


9.B.1 Assist with balancing pH andchlorine levels based on poolvolume

9.B.1.19.B.1.2

use NWT public health regulationsperform as and when required

9.B.2 Ensure that pool chemicals areproperly stored

9.B.2.1 store in secure location

9.B.3 Assist with vacuuming andcleaning pool

9.B.3.1 perform as and when required

9.B.4 Assist with testing water in pooldaily according to NWT PublicHealth Act

9.B.4.1 perform as and when required

9.B.5 Monitor pumps and filters 9.B.5.1 check for proper operation

9.B.6 Maintain pumps and filters 9.B.6.1 maintain as per maintenance checklist

9.B.7 Seek professional assistancewhen necessary

9.B.7.1 maintain emergency contact list oflicensed repair professionals

9.B.7.2 contact licensed professional forrepairs that you are not trained toperform

Skill C Winterize Seasonal Aquatic Facilities


9.C.1 Drain pools to appropriate level atend of season

9.C.2 Drain all lines in pool 9.C.2.1 disconnect pipes9.C.2.2 remove plugs from pumps, heaters and

filters

9.C.3 Drain all other plumbing lines 9.C.3.1 drain, for example:showerstoiletssinkswater tanks



June 2004 45

9.C.4 Complete inventory of pool andsafety equipment

9.C.4.1 inventory, for example:lifesaving devicespool chemicalsrecreational equipmentmechanical equipmentfilter supplies:

sand

9.C.5 Submit report outlining requiredrepairs and supplies for nextseason



June 200446

APPENDIX

RECREATION CODE OF ETHICS FOR THE NORTHWEST TERRITORIES

As a professional or volunteer member of the recreation field, I will ...

RR Support recreation and its many essential benefits;

EE Respect fellow professionals, volunteers and participants in the recreation field;

CC Uphold the quality and honesty of the recreation field and support the NWTRecreation Code of Ethics;

RR Consider it a personal responsibility to further the development of recreation;

EE Accept a broad definition of recreation, and maximize equal opportunities for all toparticipate in the recreation activities of their choice;

AA Continue to develop as a recreation professional or volunteer through training;

TT Encourage responsible and responsive decisions that consider the recreation needsof all participants;

II Work together with recreation partners to provide opportunities in a cost-effectivemanner;

OO Include others in decision making and encourage them to share in the responsibilityfor programs and services;

NN Ensure that activities, equipment, facilities and scheduling are safe, supervisedand appropriate for participants.

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