Purchasing documentation on Open RFP
“09” March, 2010
Purchasing documentation on
Open request for proposals for contract awarding to provide HR Management Software Solution (HRMS) to K-Telecom CJSC for
the period of 2010 May to 2010 June
Yerevan2010
1
Purchasing documentation on Open RFP
“09” March, 2010
Contents
COMPANY PROFILE...................................................................................................................4
1. GENERAL PROVISIONS....................................................................................................5
1.1. General information on Request for Proposals........................................................................5
1.2. Legal status of procedures and documents...............................................................................5
1.3. Appeal...........................................................................................................................................6
1.4. Other provisions..........................................................................................................................7
2. SUBJECT OF RFP.................................................................................................................8
2.1. The subject of RFP is as follows:...............................................................................................8
2.1.1 Technical part...........................................................................................................................8
2.1.2 Commercial part.......................................................................................................................9
3. ORDER OF EXECUTION OF REQUEST FOR PROPOSALS.........................................10
3.1. Preparation of proposals........................................................................................................10
3.2. Requirements to Applicants. Approval of compliance with the presented requirements12
3.3. Submission and acceptance of proposals..............................................................................13
3.4. Amendment and call back of the Proposals.........................................................................14
3.5. Evaluation of Proposals.........................................................................................................15
3.6. Decision Making.....................................................................................................................17
3.7. Agreement conclusion............................................................................................................17
3.8. Rights of the Applicant that provided best offer for RFP..................................................17
3.9. Notification of Applicants about the results of request for proposals...............................18
4. SAMPLES OF STANDARD FORMS OF DOCUMENTS, INCLUDED IN THE
ANNEX..................................................................................................................................19
4.1. Letter about offer submission (Form 1)...............................................................................19
2
Purchasing documentation on Open RFP
“09” March, 2010
4.2. Technical / Commercial proposal on provision of the works, goods or services (Form 2)..................................................................................................................................................21
Applicant’s Questionnaire (Form 3)...............................................................................................22
Technical Specification (Annex 3).....................................................................................................24
3
Purchasing documentation on Open RFP
“09” March, 2010
Company Profile
'K-Telecom' CJSC (VivaCell-MTS), is the Armenia’s leading mobile operator with over 2 million
subscribers. Starting its activity on July 1, 2005, VivaCell-MTS spearheaded the development of the
telecommunication sector in Armenia, and offered innovative mobile voice and data products and
services, and tailored solutions for different market segments. On September 14, 2007, the Company
became the subsidiary of Mobile Tele-Systems OJSC (MTS), one of the world’s largest multinational
mobile operators with more than 360 roaming partners in more than 170 countries.
VivaCell-MTS has become the choice of remote mountainous villagers, housewives, youth, middle-
class as well as traveling business people. VivaCell-MTS also paved the way and lead this partnership
with the society through its Corporate Social Responsibility: everywhere hand in hand with all Armenians
in social, cultural, health, sports, educational and humanitarian activities.
4
Purchasing documentation on Open RFP
“09” March, 2010
1. General Provisions
1.1. General information on Request for Proposals
1.1.1. “K-Telecom” CJSC - legal address: 4/1 Argishty str., Yerevan, Armenia (hereinafter
referred to as the Organizer), with the public notification posted on its website at
http://www.mts.am/ procurement and/or in Republic of Armenia newspaper #42 dated 11/03/10 on
conducting Open Request for Proposals, has invited software solution providers organizations
(hereinafter referred to as the Applicants) for submission of proposal with the right to conclude
agreement on HR Management Software Solution (HRMS) with ’K-Telecom’ CJSC during May-
June 2010
1.1.2. For further information, please apply to the Organizer: contact person
Rousanna Apoyan
Analytical Officer
Administration Services Department
Purchasing Unit
’K-Telecom’ CJSC (VivaCell – MTS)
4/1 Argishty Street
Yerevan 0015, Armenia
Tel.: +374 93 298507
Fax: +374 93 298541
1.1.3. The complete information on participation in open purchasing process is posted on the
Organizer’s website at http://www.mts.am/ procurement and can also be provided in a hard copy or
on a CD upon official request or applicability.
1.1.4. The procedures as well as instructions on participation and preparation of Proposals for
open purchasing process are provided in the Forms of Section 3 and the Section 4.
1.1.5. No fee is foreseen for provision of RFP documentation.
1.2. Legal status of procedures and documents
1.2.1 The Open Request for Proposals (RFP) is not a tender and the given procedure of Open
RFP is also not considered as a public tender. It is a collection of respective offers available in the
market, as a result of which the best offer might be accepted. The process of the request for
5
Purchasing documentation on Open RFP
“09” March, 2010
proposals is not regulated by the Articles 463-465, 1043-1044 of RA Civil Code and Law “On
Public Auctions”
1.2.2 Publication of RFP in compliance with point 1.1.1 with its indispensable annexes is the
invitation to submit proposals and must be considered by the Applicants as such.
1.2.3 Applicant’s proposal has legal status of offer, which should include all the essential
terms of the given contract and shall be considered by the Organizer in compliance with this
document. The Organizer reserves the right to determine Applicants’ proposals, as firm offers,
which are not subject to further changes except for the cases foreseen by this document.
1.2.4 The Agreement concluded on the basis of RFP Process results, stipulates all agreements
reached by the Parties.
1.2.5 In the course of determination of Agreement terms with the Applicant that submitted
best offer the following documents are used with the strict order of the indicated hierarchy (in case
of their controversy):
a) Notification about conducting Open RFP and this Documentation on Open RFP for all
the executed stages including all the addenda and clarifications;
b) Applicant’s proposal with all the attachments and clarifications in compliance with
Requirements of the Organizer.
1.2.6 Other documents of the Organizer and the Applicants do not define the rights and
obligations of the parties with regard to the current Open RFP.
1.2.7 In all other cases, which are not regulated by the Notification about conducting the
Open RFP and current Documentation on Open RFP, parties are governed by the legislation of the
Republic of Armenia (RA).
1.2.8 Upon the authority of submitting Proposal and in case of waving the right of call them
back according to the procedure stipulated by the given Document and RFP, the Applicants shall
agree with the procedures and provisions prescribed by the given Document and RFP.
1.3. Appeal
1.3.1. All disputes and disagreements, arising as a result of conducting the RFP, including the
one, concerning execution of obligations by Organizer and Applicants, should be resolved through
negotiations. When one of the parties receives a claim, it shall send the response to the other party
within 10 working days from the moment of its receipt. In case if disputes are not regulated after
6
Purchasing documentation on Open RFP
“09” March, 2010
30 days of their commencement, they should be regulated according to the rules and procedures of
RA legislation.
1.4. Other provisions
1.4.1. The Applicants independently incur the expenses with regard to the preparation and
submission of a Proposal, whereas the Organizer is not responsible for those expenses and has no
obligations regardless of the course and results of the Purchasing Process.
1.4.2. The Organizer provides reasonable confidentiality regarding all the information
received from the Applicants, including the one described in the Proposal. This information may
be provided to other Applicants or to the third party only in cases directly stipulated by the
existing legislation of RA or the given RFP documentation.
1.4.3. The Organizer reserves the right to reject the Proposal if he/she ascertains that the
Applicant expressly or by implication gave, agreed to give or offered the Organizer’s employee
reward in any form: job, service, any value as a stimulus that can influence the decision-making to
define the Winner.
1.4.4. The Organizer has the right to reject the Proposals of the Applicants which came to an
agreement with each other on the determination of best offer or for the purpose of having impact
on that process.
1.4.5. The Organizer reserves the right to cancel the purchasing process on conducting an
Open RFP at least 3 days prior to the closing date of this Open RFP (as specified in item 3.3.4)
respectively notifying about it the Applicants via e-mail and/or posting of this information on
http://www.mts.am/ procurement webpage. The Organizer bears no responsibility for the expenses
incurred by the Applicants or Third Parties in a result of such cancelation.
7
Purchasing documentation on Open RFP
“09” March, 2010
2. Subject of RFP
2.1. The subject of RFP is as follows:
a. The implementation of a Human Resource Management system is necessary to automate all
existing HR processes and to meet the following goals:
1. To ensure the proper management of staff related data as a consolidated and authentic
source of information;
2. To provide the user access to all parties of HR management process in terms of
document flow optimization, confidentiality and proper archiving.
3. To set a unified HR reporting related to all the existing processes and avoiding loss and
duplication of personnel related information and processes.
b. The Applicant should provide a Software Implementation Plan (SIP) with necessary time
resources with implementation timeline for the specifications described in the Attachment 3
from A to Z.
c. The Applicant should provide the proposal, containing a quotation.
d. The Applicant should provide the Hardware and Software requirements for the offered
product.
See Annex 3 for technical specification.
2.1.1 Technical part Full Demo version for evaluation to be provided together with other documentation in
the offer.
Provision of interface model with minimum functionality after concluding the
agreement and before software installation with the possibility to review and request for
the new technical/functional adjustments in the frames of existing technical requirements
without additional fee
Comprehensive HR Management System covering all possible HR functionalities (for
reference- see also the Annex 3 «Technical requirements»).
8
Purchasing documentation on Open RFP
“09” March, 2010
Technological and organizational-technical proposals for rendering services. The Applicant should have high business reputation
2.2. The Applicants` proposals should be elaborated in accordance with Form № 4.2, which is
described in Annex № 1.
9
Purchasing documentation on Open RFP
“09” March, 2010
3. Order of execution of request for proposals.
3.1. Preparation of proposals
3.1.1. General requirments to Proposal
The Applicant who wishes to respond to the RFP must prepare a Proposal, which shall include:
3.1.1.1. Letter about offer submission in the form and according to instructions, stipulated
in this Documentation (Form № 1);
3.1.1.2. Technical / Commercial Proposal for provision of goods, works or services in the
form and in accordance with instructions, stipulated in this RFP (Form № 2);
3.1.1.3. Price proposal in accordance with instructions indicated in this RFP;
3.1.1.4. The draft Agreement in accordance with instructions stipulated in this RFP;
3.1.1.5. Documents, which prove the Applicant’s compliance with requirements of this
RFP (sub-point 3.2).
3.1.2. The Applicant shall submit all documents in hard copies as well as electronically on a
CD.
3.1.3. The Applicant is entitled to submit only one Proposal. In case of violation of this rule,
all Proposals of this Applicant are rejected without consideration of their merits.
3.1.4. If there are multiple Lots, the Participant prepares an individual Proposal for each Lot
applied. All Proposals shall be filled in according to this purchasing documentation and have to
be placed in different envelopes and shall be sealed with the stamp of the Applicant. The lot
numbers have to be specified on the envelopes. Afterwards the envelopes have to be inserted
into the envelope of the Applicant.
3.1.5. Each document, included in the Annex, should be signed by the person who, pursuant to
RA legislation, is entitled to act on behalf of the Applicant without power of attorney, or the
person duly authorized by the Applicant on the basis of notarized power of attorney. In the
second case, the original of power of attorney shall be fixed as an Attachment.
3.1.6. Each document, enclosed in Applicant’s Proposal, must be sealed with Applicant’s
seal.
3.1.7. Documents (sheets or informational envelopes), included in Proposal, should be fixed or
packed in a way that would prevent documents or informational envelopes from accidental loss
or replacement.
10
Purchasing documentation on Open RFP
“09” March, 2010
3.1.8. Applicant shall prepare one original and two copies of Proposal in each language (if
multiple languages are applied), on which the words “original” and “copy” should respectively
be indicated.
3.1.9. Neither of corrections in the Proposal text has legal force, except for the cases, when
these corrections are authorized by handwritten script “corrections are verified” and personal
signature of the authorized person is indicated next to each correction.
3.1.10. Requirements to the language of proposal
3.1.10.1. All the documents, included in the Proposal, should be prepared in Armenian
and/or English with the exception of the following:
The documents which original copies were presented to the Applicant by the third parties in
another language, may be presented in the original language, providing the attached translation
of these documents in Armenian and/or English (in especially envisaged cases the translation
must be apostilled), for authentication of which the Applicant is responsible. In case of
revealing discrepancies between the translation and the original of the document, the
Organizer makes a decision on the basis of a translation.
3.1.11. Clarification of Documentation on request for proposals
3.1.11.1. Applicants are entitled to apply to the Organizer for clarification of this RFP. The
requests for clarification of RFP should be submitted in the written form with the signature of
the head of the organization or another responsible person authorized by the Applicant.
3.1.11.2. Organizer, within reasonable period, should provide an answer to any question
that he/she received not later than 2 days prior to the deadline of Proposal receipt (point
3.3.4.). If, in Organizer’s opinion, the given question is of interest to all the Applicants, the
answer copy (without indication of the question source) should be announced to all the
Applicants that officially received this Documentation (sub-point 1.1.3) or via the same
communication means used for posting this announcement.
3.1.12. Amending Documentation on request for proposals
3.1.12.1. The Organizer is entitled to amend this documentation on request for proposals
before the deadline for submission of the Proposals but not later than 3 days prior to the
submission deadline, except for the cases when these amendments do not change the
significant conditions indicated in RFP.
11
Purchasing documentation on Open RFP
“09” March, 2010
3.1.12.2. All Applicants shall be immediately notified on the matter of such amendments
via the same communication means used for posting this announcement.
3.1.13. Prolongation of the deadline of Proposals acceptance
3.1.13.1. If necessary, Organizer has the right to prolong the deadline of Proposals
acceptance, stipulated in sub-point 3.3.4 with notification to all Applicants in compliance with
the procedure, stipulated in 3.1.12.1.
3.2. Requirements to Applicants. Approval of compliance with the presented requirements
3.2.1. Requirements to Applicants
3.2.1.1. Any legal entity reserves the right to submit proposals in accordance with the rules and
procedures prescribed in this Documentation. In order to qualify for the best offer and for the
right to conclude Agreement, Applicant should comply with the following requirements at the
moment of the Proposal submission in compliance with this Documentation on request for
proposal:
a) Work experience in this field not less than 5 years;
b) Organization should not be filed for bankruptcy, liquidation or reorganization; its property
should not be arrested;
c) The software should be developed according to internal documentation templates,
organizational structure and approval chains of “K-Telecom” CJSC. The winner will be
provided with all necessary templates and flowcharts.
3.2.2. Requirements to documents, which prove the compliance of the Applicant with the presented ones
3.2.2.1. Applicant should include in the Proposal documentation the following documents
certifying its compliance with the above mentioned requirements:
a) copies of constituent documents ;
b) copies of State and Tax registration and certificates;
c) reference about payment of the charter capital, signed by the organization head and
chief accountant;
d) reference certifying absence of court procedures in connection with liquidation or
reorganization or arrest of its property signed by the head of organization;
12
Purchasing documentation on Open RFP
“09” March, 2010
3.2.2.2. Special requirements:
a) Reference about the Applicant's regional network (list of Applicant’s branches and
agencies on the regions, with indication of their addresses and authorizations);
b) Other documents, which, in Applicant’s opinion, certify his compliance with the set
requirements, with the respective comments, elucidating on the purpose of submission
of this documentation;
c) List of companies and contact persons that can provide information/ reference.
3.2.2.3. All the indicated documents shall be attached to the Proposal by the Applicant.
3.2.2.4. In case, when for some reasons, Applicant cannot present the required documents,
Applicant should propose a reference elaborated in a free form, which explains the reason of
mission of the required document, as well as gives warranties to Organizer about Applicant’s
compliance with the given requirements.
3.3. Submission and acceptance of proposals
3.3.1. Prior to submission, the Proposal and its copies should be properly sealed in the
envelopes (packages, boxes etc.). The Proposal shall include CD with the electronic version of
all documents submitted. The Proposal should be enclosed in a sealed envelope with “Original
Proposal” indication. Copies of the Proposal should be sealed in envelopes, indicated with
words “Copy-1 of Proposal”, “Copy-2 of Proposal” etc. The following information should be
indicated on each envelop:
‘K-Telecom’ CJSC- legal address: 4/1 Argishty str., Yerevan, Armenia.;
Full Business name of the Applicant and its mail address;
Full name of the RFP or a lot for which the proposal is submitted.
It is advised to submit proposals and other related documents and envelopes made of Recycled
Paper.
Sealed envelopes with the Proposal and its copies are enclosed in one external envelope,
which should be sealed as well. The following information should be indicated on the
external document: ‘K-Telecom’ CJSC- legal address: 4/1 Argishty str., Yerevan, Armenia.;
words “Do not open before 18:00 o’clock (local time) April 09, 2010. It can be opened only
at the Tender Committee meeting”.
13
Purchasing documentation on Open RFP
“09” March, 2010
3.3.2. Complete name of the RFP or a lot for which the proposal is submitted.
3.3.3. Applicants should provide the delivery of their Proposals to the Organizer’s location:
‘K-Telecom’ CJSC- legal address: 4/1 Argishty str., Yerevan, Armenia. In case of sending the
Proposal by courier mail, it is necessary to notify the courier service representative or courier
about this order of Proposal delivery.
3.3.4. Organizer stops accepting Proposals at 18:00 o’clock (local time) April 09, 2010.
Proposals, received later than the term indicated above, will be rejected by the Organizer
without consideration of their essence.
3.3.5. Organizer submits the reference to the person, who delivers the envelope, about its
receipt with indication of receipt time.
3.4. Amendment and call back of the Proposals
3.4.1. The Applicant is entitled to change or call back already submitted Proposal provided
that a respective written application is received by the Organizer three days prior to the deadline
for Proposals submission (item 3.3.4.). The changing of the Proposal is carried out in accordance
with the procedure stipulated by this Documentation on Proposal submission. The applications
for changing of the Proposals received after the deadline, set forth by the given item, would not
be considered and the Proposals will be considered by Organizer with their initial content.
3.4.2. In the case of change of the Proposal, the Applicant has to prepare and submit the
following documents:
Application to the Organizer with the request to change the Proposal, which has to be
provided on the letterhead of the Applicant;
List of changes to be made in the Proposal specifying the documents of the original
Proposal, which are affected by the change;
New versions of the documents that are to be changed.
3.4.3. In the case of call back of the Proposal, the Applicant has to submit a respective request
to the Organizer on the letterhead of the Applicant.
3.4.4. The request on alteration or call back of the Proposal together with all the documents
that are to be attached shall be sealed in the envelopes, executed in accordance with the items
3.3.1 – 3.3.2. The envelope shall additionally be marked “Alteration of the Proposal” or “Call
back of the Proposal”.
14
Purchasing documentation on Open RFP
“09” March, 2010
3.5. Evaluation of Proposals
3.5.1. General provisions
3.5.1.1. Evaluation of Proposals is executed by the Committee created by the Organizer and
other authorized persons (Purchasing Unit, Working Group, experts and specialists), involved by
the Organizer.
3.5.1.2. Evaluation of Proposals includes screening stage, negotiations (if necessary), and
evaluation stage.
3.5.2. Screening stage
3.5.2.1. Within the framework of the screening stage the Organizer verifies:
Accuracy of Proposals elaboration and their compliance with essential requirements of
this RFP Documentation and RA legislation;
Compliance of Applicants with requirements of this Documentation;
Compliance of commercial and technical proposal with requirements of this
Documentation.
In case of Agreement submission, the compliance of the Agreement provisions with the
RA legislation and requirements of the Organizer.
3.5.2.2. Within the framework of the screening stage, Organizer may request Applicants
for clarifications or additions to their Proposals, including submission of the absent
documents that do not affect the terms of the Proposal.
3.5.2.3. During the review of Proposal execution accuracy, the Organizer has the right to
ignore minor drawbacks and mistakes, which do not affect the essence of the Proposal,
which refer to the due execution of the Proposal. The Organizer, upon the written
consent of the Applicant, is also entitled to correct the apparent arithmetic or grammar
errors.
3.5.2.4. Based on the results of screening stage the Organizer has the right to reject
Proposals, which:
Significantly do not comply with requirements to the elaboration of this
Documentation;
Are submitted by the Applicants, that do not comply with requirements of this
Documentation;
15
Purchasing documentation on Open RFP
“09” March, 2010
Contain provisions, which do not essentially comply with technical, commercial or
contractual requirements of this Documentation;
Contain obvious arithmetic and grammar errors, with corrections of which Applicant
did not agree.
Do not comply with the RFP requirements
Do not comply with the requirements of RA legislation.
The Organizer is entitled to reject Proposal at any stage, if it becomes evident that the Applicant
had provided false data, and all Proposals, if none of them meets the requirements set forth in
relation to the Applicants or execution of the Proposal.
3.5.3. Conducting negotiations
3.5.3.1. After the consideration and evaluation of Proposals, the Organizer is entitled to conduct
negotiations with any Applicant on any provision of this Proposal.
3.5.3.2. Negotiations are held in one or several stages. The succession order of negotiations is
defined by the Organizer. While conducting negotiations, the Organizer should avoid disclosing
any information on the content of the received Proposals, as well as the process and content of
the negotiations to other Applicants, except for the cases when such Proposals have status of
public offer.
3.5.3.3. Any negotiation between the Organizer and the Applicant is deemed to be confidential.
3.5.3.4. None of the parties, without consent of the other party, shall disclose any technical,
price or other marketing information, which relates to those negotiations to any other person.
3.5.3.5. In the result of the negotiations, the Organizer may propose:
- to any Applicant, to act as a general executor and involve as a co-executor either
Applicants, or an external organization;
- to particular Applicants to join in a collective Proposal.
3.5.3.6. Each Applicant has the right to refuse this proposal without any consequences and
participate in the further procedure of RFP independently in case of proposal execution
prescribed by the item 3.5.3.5.
3.5.4. Evaluation stage
16
Purchasing documentation on Open RFP
“09” March, 2010
Within the framework of evaluation stage the Organizer evaluates and compares Proposals (the
evaluation of each lot is conducted separately, if there are multiple lots), and ranges them according to the
degree of preference for Organizer, on the basis of the following criteria:
Commercial Criteria:
a) Price Index
b) Payment Terms
c) Delivery Terms
d) Warranty Conditions
Technical Criteria:
a) Quality Index
b) Technological and organizational-technical proposals for rendering services
c) Applicant’s experience, volume of resources and business reputation
3.6. Decision Making
3.6.1.At the closed executive session Tender Committee established for RFP processes makes a decision
on conducting additional stages, or on determination of best offer and Agreement conclusion, or about
closing the given procedure of RFP without determination of any Winner, if none of the Applicants meets
the requirements of this procedure and/or RA legislation.
3.6.2. In case, the Proposal of any of Applicants appears significantly better than other Applicants’
proposals, and this proposal completely complies with the Organizer’s requirements, Organizer will
determine this Applicant as best offer provider and sign an Agreement with this Applicant.
3.6.3. If, in the opinion of Tender Committee, no opportunities for improvement of Applicants’ proposals
are envisaged and conducting further stages is pointless, the Tender Committee is entitled to make a
decision about closing the RFP procedure.
3.6.4.Decision of Tender Committee is documented by the Protocol based on the minutes of Tender
Committee Session.
3.7. Agreement conclusion
3.7.1.Agreement between Organizer and Applicant that provided best offer is concluded within 30 days
after the end of RFP procedures and the execution of the Protocol on its results signed mutually between
the Applicant and the Organizer, or within other time-limits defined in RFP or within the period specified
by the Organizer.
17
Purchasing documentation on Open RFP
“09” March, 2010
3.7.2.Terms of Agreement are defined in accordance with RFP and requirements set forth by legislation.
3.8. Rights of the Applicant that provided best offer for RFP
3.8.1. The Applicant that provided best offer of the RFP process is granted with the right to
conclude agreements for provision of works, goods or services specified in the lots (Section 2). The
agreements for provision of works, goods or services are concluded for the period of 1 (one) year or other
timeline agreed by both parties with extension possibility, within the terms stipulated by the Organizer or
the given documentation.
3.8.2. The Applicant that provided best offer before the date of conclusion of agreement on
provision of specified works, goods, or services has to submit to the Organizer a confirmation letter of
contract conclusion.
3.8.3. In the case, if the Applicant that provided best offer due to whatever reason refuses to
conclude the contract, then he forfeits his right and is obliged to reimburse the damages caused to the
Organizer as a result of avoiding the Agreement conclusion. In the case, if all Applicants that provided
best offer refuse to conclude the contracts, then the Organizer may repeat RFP procedure within 45 days
or cancel the RFP procedure.
3.9. Notification of Applicants about the results of request for proposals
3.9.1.Organizer within three working days following the determination of the best offer sends written or
electronic notification to all Applicants which indicates:
a) Title and address of the Applicant that provided best offer;
b) Brief description of the subject, place, date and number of protocol of the Tender Committee.
3.9.2.Organizer has the right to publish the above mentioned information about RFP results on its
website.
18
Purchasing documentation on Open RFP
“09” March, 2010
4. Samples of standard forms of documents, included in the Annex
4.1. Letter about offer submission (Form 1)
4.1.1. Form of letter about offer submission
B e g i n n i n g o f f o r m
«_____»_______________ №________________________
Dear Sirs!
Having studied the Notification on holding the request for proposal processes, which has been published in [here, there shall be specified the date of publishing of the Notification on holding the purchasing process and edition, where that Notification had been published in and the e-mail address of the Organizer], and documentation on Request For Proposals, and accepting the requirements of Request For Proposals stipulated by them,
________________________________________________________________________,(Applicant’s full name with indication of organizational-legal form)
Registered on the address
________________________________________________________________________,(Applicant’s legal address)
Wishes to participate in the RFP process with the proposal to conclude an Agreement on provision the following works, goods or services:
________________________________________________________________________(Brief description)
In accordance with Technical / Commercial Proposal, Schedule on provision the works, goods or services, Cost Estimate, which are the integral parts of this letter and which jointly with this letter constitute Proposal for the total amount of
Bottom-line price of Proposal, in AMD and/or US dollars VAT inclusive.
___________________________________(Bottom-line price of Proposal, in AMD or US dollars VAT inclusive)
This Proposal has legal status of offer and is valid until “____”_______________________.
This Proposal is complimented with the following documents, including the integral annexes:
1. Technical / Commercial proposal on provision of the works, goods or services (Form 2) — on sheets ____;
2. Error: Reference source not found— on sheets ____;
19
Purchasing documentation on Open RFP
“09” March, 2010
3. Documents, which prove Applicant’s compliance with the established requirements, on —____ sheets.]
4. CD with the electronic version of the documents submitted.
____________________________________(signature, stamp)
____________________________________(Full Name and position of Signatory)
E n d o f f o r m
4.1.2. Instructions for filling in
The letter should be executed on Applicant’s official letterhead form. The date and number should
be indicated by the Applicant in the letter in accordance with the rules of document flow established in its
organization.
Applicant should indicate its full title (with indication of organizational-legal form) and legal
address.
Applicant should indicate the cost on provision the works, goods or services in figures and words,
in AMD and/or US dollars, VAT inclusive.
The letter should be signed and sealed according to requirements of sub-points 3.1.5
20
Purchasing documentation on Open RFP
“09” March, 2010
4.2. Technical / Commercial proposal on provision of the works, goods or services (Form 2)
4.2.1. Form of Technical / Commercial proposal on provision of the works, goods or services (Form 2)
B e g i n n i n g o f f o r m
Annex 1 to the letter about offer submission dated “____”_____________ city №__________
Technical / Commercial proposal on provision of the works, goods or services
Applicant’s title and address: _________________________________
(Here Applicant in free form describes its technical / commercial proposal on provision of the works, goods or services in accordance with requirements of section 2)
____________________________________(Signature, seal)
____________________________________(Full Name and position of Signatory)
E n d o f f o r m
4.2.2. Instructions for filling in
Date and number of Proposal should be indicated by the Applicant in accordance with the letter
about offer submission. Applicant indicates its business name (including organizational-legal form) and
its address.
Technical / commercial proposal describes all points of section 2. Applicant has the right to
indicate, that it agrees with the draft Technical specification, indicated in section 2.
21
Purchasing documentation on Open RFP
“09” March, 2010
Applicant’s Questionnaire (Form 3)
4.2.3. Applicant’s Questionnaire form
B e g i n n i n g o f f o r m
Attachment 2 to the letter about offer submission dated “____”_____________ city. №__________
Questionnaire for Applicants
Applicant’s title and address _________________________________
№ Title Applicant’s information1. Applicant’s organizational-legal form and
business name 2. Founders and Shareholders (specify the names
and the organizational-legal form or the full name of all the shareholders whose share in charter capital exceeds 10%)
3. Certificate of registration in the Uniform State Register of Legal Entities (date and number, issued by)
4. Applicant’s Tax Code5. Legal address postal address6. Postal address7. Branches: name all the branches and their e-
mail addresses8. Bank details (name and address of the bank,
number of the Applicant’s bank account, bank telephones, other bank details)
9. Applicant`s phone numbers(with the indication of the city code)
10. Applicant`s fax number(with the indication of the city code)
11. Applicant`s e-mail address
22
Purchasing documentation on Open RFP
“09” March, 2010
№ Title Applicant’s information12. Full name of the Applicant’s head who is
entitled to sign pursuant to the Applicant’s constituent document, with the indication of the position and contact telephone
13. Full name of the Applicant’s Chief Accountant 14. Full name of the Applicant’s responsible
person with the indication of the position and contact telephone
____________________________________(signature, stamp)
____________________________________(full name, position of the signatory)
E n d o f f o r m
4.2.4. Instructions for filling in
Date and number of proposal are indicated by the Applicant in accordance with the letter about
offer submission.
Applicant indicates its business name (including its organizational-legal form) and address.
Applicants must fill in the above mentioned table in all positions. In case of absence of any data,
indicate the word “none”.
In row 8 “Bank details…” are indicated the details, which will be used during Agreement
conclusion.
23
Purchasing documentation on Open RFP
“09” March, 2010
Technical Specification (Annex 3)
General Requirements (Priority Requirements)
1. The software should have a user-friendly interface
2. The software should be customizable (Customizable Fields; Customizable Functionality; Customizable Reporting; Customizable Document Approval Flows and etc.)
3. The software shall be a complete solution in local network (end user should be able via Web interface to submit an application for further approvals)
4. The software should encompass justified user restriction policy up to individual level (it is also important to differentiate roles within the system)
5. Integration with the existing data applications should be possible for the software
6. Compliance with Armenian legislation should exist
7. It is preferable to have Armenian and/or Russian in addition to English menu of the software
8. The software should provide the HR related reports, with manageable restrictions for particular reports by users.
9. The software should have the possibility for archiving and historical reporting
10. The software should track and keep editing history
11. The software should have customizable alarming system by different events, with possibility to send SMS and/or e-mail
12. The software should contain employee rating system (top employees, blacklisting and etc.)
13. The software should have documentation and Help System (User Manual) actual for current version
Specific Requirements
1. Templates, forms
2. Scheduling tool integrated with the calendar with history tracking possibility
3. Dynamic and comprehensive survey tool with web interface should be available within the software
24
Purchasing documentation on Open RFP
“09” March, 2010
25