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“A highly motivated and enthusiastic professional with

a successful track record in both B2B and B2B2C

Insurance, consumer finance, training and retail

management.”

“An intuative individual with a proven ability

to design, develop and implement, innovative

customer centric sales strategies, which

embrace the regulatory operational

framework.”

Major Achievements

•Achieved outstanding first year-end results – 163% of Margin and 151% of

Revenue objectives.

•First UK Account Manager to sell Network Software Solutions into Jaguar,

Volvo & Land Rover.

•Pioneered a customer facing sales strategy for poor performing retailers.

Roles and Responsibilities:

•Sales Manager to a territory containing 156 PAG retailers across the 5

franchises within the Geographic‟s of the East Midlands, East Anglia &

Essex.

•Support franchised Dealer Account Managers to increase F&I

performance via utilisation of the financial software.

•Co-ordinate and conduct national training programmes to an audience of

3 levels of compitancy.

Account Manager I Automotive F & I Software I

COIN Financial Systems (Kalamazoo Europe) I St Albans

Major Achievements

•Promoted from Account Manager to Business Development Manager within

first year.

•Regional „Super User‟ for Capital Bank‟s web based showroom technology

“Connections”, thus becoming accountable for the training and integration of

the system into the retail network.

Roles and Responsibilities:

•F&I Management of 22 core accounts including a high profile used car supermarket group with an

annual target of £19m, across Nottinghamshire, Derbyshire, Lincolnshire, & Leicestershire.

•Coaching and development using of key retailer staff, incorporating account acquisition and retail

package tender negotiations.

•Support internal underwriters with the provision of CRA data to manage delinquency rates within my

territory.

Business Development Manager I Automotive F & I

Capital Bank Motor Plc. I Liverpool

Major Achievements:

•Rewarded with key retailer group accountability following the successful development of

numerous independent franchised accounts.

•Achieving personal hard and soft Key Performance Indicators on a consistent basis.

•Successfully managed a regional insurance incentive for the UK North team, which resulted in

a significant increase in insurance penetration.

•Multiple account acquisitions within the Saab and Chevrolet brands.

Roles and Responsibilities:

•Accountable for £26m of retail paper and £530k of insurance premium

within a select portfolio of key accounts.

•Develop retailer profitability and identify key requirements, whilst

matching these business needs to the GMAC products and services

•Assess and identify potential commercial growth with retailer sales

strategies, recommending compliant improvements to compliment their

business model.

•Assist internal underwriters with CRA balanced scorecard data

validation and CIFAS referrals to eradicate fraudulent activity and

improve retailer‟s internal delinquency results.

Account Manager I Automotive F & I

GMAC (UK) Plc. I Luton

Major Achievements:

•Promoted from Sales Manager to AGSM within 17 months of recruitment

•Coordinated formal tender responses for motor partnerships including BMW, VWFS, Honda

and Banque PSA

•Devised, launched and managed client incentives to drive compliant incremental growth

•Co-created and published a market bespoke quarterly insurance newsletter

•Selected to represent Cardif Pinnacle at the BNP Paribas „Global Think Tank‟ in Paris

•Facilitated Training & Development workshops for the Motor Partnerships team

Roles and Responsibilities:

•Responsible for the largest and most prestigious clients within

Intermediaries division – Volkswagen Financial Services (UK) Ltd. &

Mercedes-Benz Financial Services (UK) Ltd totally a Gross Written Premium

of £21m

•Pro-active relationship management between key Stake Holders and

National Sales Departments and board members

•Project manage product launches and technology enhancements

Assistant General Sales Manager I Automotive Insurance

Cardif Pinnacle Insurance Plc. I Borehamwood

Major Achievements:

•Remodelled the corporate training material into core modules

•Influenced sales growth of 71% within Jardine Motors as a direct result of

launching the remodelled development sessions across only 42% YTD of their

franchised network

•Co-created and published a consumer research paper surrounding market

perceptions of SMART repairs

Designed and managed the production of visual product presenters

Roles and Responsibilities:

•Spearhead strategic product & distribution innovation

•Instigate sales growth within Pendragon, Jardine Motors and Listers Group

•Drive new business acquisition across existing distribution model

•Implement client Business Plans to effectively manage client relationships

and performance

•Identify and explore alternative sustainable distribution markets

•Host development sessions for all levels of dealer personnel to enhance sales and technical knowledge

•Analyse management information to identify sales, claims and complaints trends

•Write and present commercial propositions and supplier agreements for all new business oportunities

Business Development Manager I Automotive Insurance

SMART Insurance (UK) Ltd I Leeds

Roles and Responsibilities:

•Establish commercially viable lines of ethical business within Manufacturers

and AM Top 50 dealer groups

•Develop, drive and own the annual plan in consultation with Departmental

Heads of Business, reporting directly to the Managing Director.

•Formulate an innovative prospectus to demonstrate the strategic vision,

capabilities and product solutions for the automotive insurance market

Major Achievements:

•Founded a unique client joint venture and „first for MAPFRE‟ on-line B2B

warranty distribution platform

•Generated a forecasted business volume of £1.3m GWP across 11,000 policies

within the intermediary sector

•Intuitively created an avant-garde „end-to-end customer journey‟ blueprint, to

maximize customer and client retention via the integration of technological

advances to fulfill our principals around customer centricity

•Instigated a strategic UK marketing campaign to stimulate brand awareness

and sales traction

•Identify commercial campaign opportunities to stimulate brand awareness

•Oversee the development of commercial propositions and customer relationships. This includes agreeing

appropriate operational solutions and gaining internal sign-off for proposals;

•Through effective relationship management, build bespoke product solutions, services and practices with

prospective and existing business partners.

Head of Sales I Automotive Warranty I

MAPFRE Warranty I Bristol and London

CIBD: „Certificate in Insurance

Business Development‟ 1 & 2

Specialist Automotive

Finance „Competence Test‟

TAP Certificate in

„Training Delivery‟

SHL „Occupation

Personality Questionnaire‟

Tetramap

„Behavioural Modelling‟

“Richard is a polished, true sales professional. More importantly he provides depth to complex

opportunities and is able to find a solution that meets the needs of all parties involved. His

knowledge of the industry and the experience he demonstrates on a daily basis, are a true

reflection of his character and drive to make a difference, deliver and succeed. I wouldn't hesitate in

recommending Richard - he would make a valued member of any team.”

Charles Coburn, Head of Sales (Finance & Insurance), MAPFRE Assistance

“Richard sits in the 'top talent' box in any sales

focused organisation. He understands great

product development and positioning; he's brilliantly

creative in packaging a sales proposition and sales

messaging; he's a strong, strong communicator -

both in developing and in delivering a message; he

builds strong sales relationships. He absolutely gets

'route to market' thinking right through to sales

delivery - he's committed and he delivers - a

great, great bloke to have on your team!”

Dennis Foley, Business Channel Head, Mapfre

Assistance

“Richard is a very professional and focused

individual who is able to see and shape the bigger

picture whilst concentrating on the detail. A very

talented communicator, presenter, influencer and

sales person. He always represents himself and the

company he works for with enthusiasm, passion

and integrity. Richard is someone I trust and have

respect for, and is an asset to any organisation.”

Gary Lee, General Manager, Daimler Insurance

“Richard is a great professional and an impressive ambassador for your

business. Calm under pressure, eloquent, attentive to the needs of a customer

and with great communication skills Richard is most definitely one of those

people that you are delighted to have on your team.”

Nancy Rignall, Head of MAPFRE ABRAXAS

More recommendations received via

“Home life in Nottingham is centered around my

wife Lyndsey, son Ruben and daughter Florence”

Championship and event winning Rally Co-Driver

“For the past 20 years, Motorsport has been an

integral part of my family life, from co-driving to

Clerk of the Course”

“Team Manager > Web Designer > Chief Engineer >

Sponsor > Logistics Manager > Father Figure...”

My role encompasses multiple facets...

“At just 7 years old, Ruben is one of

the youngest kart drivers in the UK

Father

Son