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RICHARD L. PETRICKSTATE OF LOUISIANA
HIGHER EDUCATION GOVERNANCE COMMISSIONSEPTEMBER 28, 2011
Efficiency in higher education
“TODAY’S SEEMINGLY BLEAK BUDGET ENVIRONMENT… IS “THE NEW NORMAL.”
NAVIGATING THE ‘NEW NORMAL,” THE LUMINA FOUNDATION
I. The “New Normal”
Dealing with the “New Normal”
Ration or curtail services
Muddle through to mediocrity, slowly hemorrhage
Become more strategic & productive
Dealing with the “New Normal”
Ration or curtail services
Muddle through to mediocrity, slowly hemorrhage
Become more strategic & productive
Budget-cutting is not that hard…
Any campus or state can cut its budgetMany have had to do so in the recent pastDecisions too often tend to be:
Short term Tactical Reactive Singletons
These actions do not fundamentally bend the cost curve
DEFINITION OF ‘STRATEGIC’
“IMPORTANT OR ESSENTIAL IN RELATION TO A PLAN OF ACTION”
II. Become More Strategic
Seven critical ingredients
Leadership Create vision, set goal Sustain commitment Communicate often
Management Who’s in charge? What’s the charge? Discharge the charge Communicate often
Data Uniform accounting
systems Technical devices National benchmarks Communicate often
Seven critical ingredients
Leadership Create vision Sustain commitment Communicate often
Management Who’s in charge? What’s the charge? Discharge the charge Communicate often
Data Uniform accounting
systems Technical devices National benchmarks Communicate often
Seven critical ingredients
Models Inspire action Provide guidance Sustain morale
Tolerance for ambiguity and failure Some experiments will
fail
Incentives Campuses must retain
benefits of their actions
Honorifics and public praise doesn’t hurt
Deep collaboration Campus Institution System State All public bodies
Use the C.A.S.E. method
Copy And Steal EverythingSources
Other states and campuses Foundations – especially Lumina Regional associations (MHEC and WICHE) National organizations (NACUBO, many others) Private sector partnerships
One example from Ohio
New Governor’s charge to reform public procurement
Public sector procurement and fiscal staff learn from private sector experts
Six to nine month review process
“Procurement Reform Working Group”
Scoring efficiency reforms
No. NameEase
ImplementBenefits Score
17Establish chief procurement officers in agencies
6.0 7.5 13.5
2Authorize emergency purchases in the event of contractor default
9.0 1.5 10.5
12Standardize, simplify, and reduce bidding requirements
1.5 3.0 4.5
Lumina productivity initiative
Multi-year, multi-state, multi-million initiative to help higher education thrive in the ‘New Normal’
“Four Steps to Finishing First” Performance Funding: Targeted incentives for colleges and
universities to graduate more students with quality degrees and credentials.
Student Incentives: Strategic use of tuition and financial aid to incentivize course and program completion
New Models: Lower-cost, high-quality approaches substituted for traditional academic delivery whenever possible to increase capacity for serving students
Business Efficiencies: Business practices that produce savings to graduate more students
Lumina productivity initiative
Implementation Strategy Grants to promote the Four Steps in state policy. Strategy Labs
Organize site visits to share best practices for the Four Steps,
Offer one-on-one conversations at many higher ed venues,
Provide limited special technical assistance funds National Productivity Conference – annual gathering The Knowledge Collaborative website – keeps the
conversation going among practitioners.
Other examples and resources
Maryland: Effectiveness and Efficiency Committee
Ohio: Efficiency Advisory CommitteeOhio: Prescription Drug CollaborativeTexas: Advisory Committee on Higher
Education Cost EfficienciesKuali FoundationMHEC: Property Insurance, Energy, IT
Procurement
Need to spend money to make money
Projects are often financially lumpyFinancing options:
Stair-step savings Performance contracts Forced reallocations, with payback Social impact bonds (?)
Managing staff expectations and morale
Change is difficultStates and campuses need transparent,
comprehensive, and compassionate policies to help staff thrive through change, e.g., Who is retained? Who is retained and retrained? How does attrition affect staffing needs and changes? Provide sustained outplacement support? Provide severance pay?
Links
State of Ohio Procurement Reform Report: http://procure.ohio.gov/pdf/AdvantageOhio.pdf
Lumina Productivity Initiative: http://www.luminafoundation.org/goal_2025/outcomes/productivity.html
The Knowledge Collaborative: http://www.thekc.org/
Strategy Labs: http://www.collegeproductivity.org/
University of Maryland Effectiveness and Efficiency Initiative: http://www.usmd.edu/usm/workgroups/EEWorkGroup/eeproject/index
State of Ohio Prescription Drug Program: http://www.rxoc.org/newsroom.htm
The Kuali Foundation: http://kuali.org/