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Richard ViningProduct Marketing Manager
3 March 2009
The Smart Software Symposium: Storage Management Solutions
The economic crisis we didn’t predict
The world is connected:economically, socially and technically.
• Frozen credit markets and limited access to capital.
• Economic downturn and future uncertainty.
• Energy shortfalls and erratic commodity prices.
• Information explosion and risk/opportunity growth.
• Slowing superpowers and emerging economies.
• Increasingly complex supply chains and empowered consumers.
The reality of living in a globally integrated world is upon us.
Source: IDC Worldwide Black Book Q4 2008 (February 2009),Consensus Economics
Economic climate: Impact on IT
2.5%
-0.5%
5.9%
0.5%
May '08 Feb '09
GDPIT Spend
Only Software and Services are expected to grow
-10% -8% -6% -4% -2% 0% 2% 4% 6% 8%
Services
Software
Printers
Networks
Storage
Servers
PC
May '08
Feb '09
Source: IDC Worldwide IT Spending 2008-2012 Forecast Update, February 2009
And of all the hardware categories, Storage is expected to contract the least
-1.0%
3.3%
3.4%
But, <10% of CIO’s say they will cut Storage
PCs
Servers
Mobile devices
Network
Printers
Storage
VoIP
Source: IDC’s Futurescan Survey, 2008 (n = 300)
0 10 20 30 40 50 60
What are you planning to cut?
…driving nearly unabated storage capacity growth
0
5,000
10,000
15,000
20,000
25,000
30,000
35,000
2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012
External Disk StorageWorldwide Petabytes Shipped
2000 – 2012
Sources: IDC, Economic Crisis Update: Worldwide Disk Storage Systems 2008-2012 Forecast Update, Doc # 216074, Jan 2009 IDC Worldwide Disk Storage Systems Quarterly Tracker, Dec 2008
Grappling with data growth in today’s economyImperatives and Focus Areas for Storage Administrators
Be more Cost Effective
Be more Capital Efficient
Improve Service
Reduce Risks
Productivity
Power
Utilization
Scalability
Availability
Security
Recovery
Compliance
The Pressures on Storage Admins are Mounting
• Data growth– It takes longer to back it up
• Higher service level requirements – You can’t afford down time– You can’t afford to lose any data, anywhere
• Longer retention periods for more data– Need more capacity; need to manage it
• Mergers and acquisitions– Need to integrate systems, processes
• Security requirements– Need to protect your customers’ data as well as your own
• Remote/branch offices– Creating and storing more business-critical data
Critical Data may not be Well-Protected: Mid-Sized Companies / Branch Offices
• Lack of IT resources and processes • Backups are performed by non-IT personnel that
have other jobs– They often forget to run the backup, or they do it wrong– If it doesn’t get backed up, it can’t be restored
• Tape-based systems have issues (in small offices):– Manual processes– Security risk: tapes get lost/stolen when moved/stored
off-site– Recovering lost data from tape is a painful and often
impossible task
IT Realities Today
• Smaller staffs
• Budget cuts (esp. CAPEX)
• Project postponement
“You do things when opportunities come along.”- Warren Buffet
IBM Service Management for Storage Delivers…
Visibility– The ability to see everything that’s going on
across the infrastructure
Control– The ability to keep the infrastructure in its
desired state by enforcing policies
Automation– The ability to manage huge and growing
infrastructures while controlling cost and quality.
Techniques that help reduce storage costsSteps IBM offers
Understand what you have and how it’s performing
• A holistic topology view of your storage infrastructure• Predictive analyses, planning, and recommendations• Built-in and customizable operational reporting and
monitoring
Improve utilization of existing resources to reduce excess purchases
• Virtualization of your total storage capacity across vendors
• Thin provisioning at the virtualized layer to auto-assign capacity as needed (on demand)
• Industry-leading and time-trusted data protection software that scales with your growth, without additional cost
Focus on data reduction initiatives
• A data management lifecycle model that enables you to identify, protect, securely move, archive, and delete data as appropriate
• De-duplication at the backup layer for minimization of protected information
IBM Tivoli Storage Management
Offering efficient utilization and automated management of all IT resources
Virtualizing storage for ease of administration, capacity utilization and transparent data migration
Enabling business continuity at all times while aligning recovery costs based on business risk and information value
Retaining information automatically to enable future business leverage, or to comply with internal or external regulations
Visibility, Control, and Automation of Storage processes
Data Protection & Data Protection & Unified Recovery Unified Recovery
ManagementManagement
Data Protection & Data Protection & Unified Recovery Unified Recovery
ManagementManagement
Information Information Retention & Retention &
Lifecycle Lifecycle Management Management
Information Information Retention & Retention &
Lifecycle Lifecycle Management Management
Storage Resource Storage Resource & Infrastructure & Infrastructure
Management Management
Storage Resource Storage Resource & Infrastructure & Infrastructure
Management Management
Storage Management Solution Overview
• Tivoli Storage Manager 6– IBM’s flagship data protection and recovery – 20,000+ customers– Industry-leading scalability, performance, availability, administration – Leveraging disk and tape to meet recovery and cost objectives– Integrated archiving and data movement and encryption capabilities
• Tivoli Storage Manager FastBack– Leading Microsoft Server and Microsoft Exchange recovery– Reduces the amount of data at risk to near zero (improved RPO)– Near-instant virtual recovery of data to reduce downtime
• Tivoli Continuous Data Protection for Files– Simple to use laptop/desktop data protection and recovery – Works in the background, automatically; drag-and-drop file-based recovery
Key Offerings Data Protection & Data Protection & Recovery Recovery
ManagementManagement
Data Protection & Data Protection & Recovery Recovery
ManagementManagement
Tivoli Storage Manager 6
Addresses our customers’ most challenging issue: cost-effectively containing the tidal wave of data growth.
NewNew Simplified deployment and management
NewNewIncreased scalability, availability and performance
NewNew Built-in Data Deduplication
NewNewImproved integration with Windows, VMware and NetApp / N series NAS Filers
Announcement: 5 Feb 09Availability: 27 Mar 09
Tivoli Storage Manager 6
Will help clients:• Reduce infrastructure costs – servers, storage, bandwidth
• Reduce operational expenses
• Improve application availability and reduce downtime
• Reduce risk associated with data loss
• Achieve regulatory and corporate compliance
• Manage your data throughout its lifecycle
19
Enterprise Data Center Mid-Market and Remote Offices
Sch
edu
led
P
rote
ctio
nC
on
tin
uo
us
Dat
a P
rote
ctio
n (
CD
P)
FilesX Acquisition (April 2008)
Lowest TCO and ROI for datacenter backup
Extensive support for removable media (tape)
Broad OS platform support
Very large database (VLDB), application and SAP protection
Hierarchical storage management
Disaster Recovery management
Superior scalability
FilesXFast (near-instant) Recovery
Deep protection of mission-critical applications
Near-zero data loss
FilesXDisk-based protection of
distributed data
Strong Windows, VMWare and Microsoft Exchange
capabilities
Block-level CDP
Simple to set up and use
Cost-effective
Tivoli Storage ManagerFile-level CDP for desktops/laptops and
mobile workers
Together delivering a
more complete solution
Together delivering a
more complete solution
Complementary to Tivoli Storage Manager
Tivoli Storage Manager FastBack
Value Propositions:• Automated, continuous data protection for Windows servers
– Block-level backup; file or volume-level recovery• Backup consolidation, disaster recovery, business continuity /
business resilience for remote offices and data centers• Recover from almost any type of data loss• Item-level recovery of e-mail and database objects• Reduce the amount of data at risk to almost zero• Reduce the time to recover from any data loss to seconds• Elimination of ‘backup windows’ for 24x7 applications
Improvements in Backup & Recovery Operations
Description Tape TSM FastBack
Comments
Backup File/Print Server 16 hours 3 minutes Increased frequency from 1/wk to 6/day
Backup E-Mail Server 46 hours 2 minutes Increased frequency from 1/wk to 8/day
Recover Individual File 25 minutes 3.5 minutes
Recover Individual E-Mail Impossible 15 minutes Same for calendars, contacts, tasks, etc.
Restore a File Server Volume
10-16 hrs. 6-10 min.
Restore E-Mail Volume 35-45 hrs. 6-10 min.
Comparisons of TSM FastBack vs. weekly full backup to tape; results provided by a major customer
Customer Case Study: ECOM Agro-Industrial
Company Info• Leading processor and merchandiser of coffee, cotton and cocoa,
with ancillary agricultural operations in oilseeds and hogs. • More than 150 years of market experience, now an international
leader with offices across Europe, Asia, Africa and the Americas.Challenge• “As ECOM has expanded its operations globally, the risk of data
loss and revenue impact became greater. We had to make sure our operations were covered for any issue.” -- Willa Bess Zandi, director, Information Technology, ECOM
Solution• ECOM has installed Tivoli Storage Manager FastBack to replicate
more than 1 terabyte of ERP and related data from its offices in Mexico, Costa Rica, Honduras, Nicaragua, Guatemala, Peru and Colombia to its corporate data center in Dallas, Texas.
“We are confident that we are well protected in the event of failure”
Summary
Data Center
Tivoli Storage ManagementData Protection and Unified Recovery
• Reduce Costs– Reduce infrastructure costs– Reduce management / admin costs– Reduce operating costs
• Improve Service Levels & Manage Risks– Reduce the amount of data at risk– Improve data/application availability– Recover faster from data disasters– Get remote office data under control
Do More With Less
ProtectBackup, DR, BC
ArchiveCompliance, Security
ManageResource Utilization
VirtualizeSimplify, Optimize
Fully Integrated
Storage Management
Vis
ibili
ty,
Co
ntr
ol,
Au
tom
atio
n
Tivoli Storage Management Solutions Help You:
Everything you need from a single proven vendor
IBM Strategy
1. Evolve from Data Protection to Unified Recovery Management Enable control of multiple data protection and recovery technologies each aligned with business objectives
2. Securely protect data movement through the storage hierarchy and simplify administration of security policies
3. Improve visibility into the operations with real-time monitoring and reporting, analytics, and predictive analysis
4. Reduce impact of data growth with continual improvements in scalability, performance, and data reduction techniques, including data deduplication
Data Protection & Data Protection & Unified Recovery Unified Recovery
ManagementManagement
Data Protection & Data Protection & Unified Recovery Unified Recovery
ManagementManagementManage the tidal wave of data growth while reducing costs, controlling risks and improving service levels