Multi

-Yea

r Acc

essib

ility

Plan

(MYA

P)

Pres

entat

ion to

the T

own o

f Rich

mond

Hill

Acce

ssibi

lity A

dviso

ry Co

mmitte

e

Febr

uary

14, 2

018

Agenda Item 5

11

Mul

ti-Ye

ar A

cces

sibi

lity

Plan

(MYA

P)

•201

3-20

17 M

YAP

S

trate

gy to

pre

vent

and

rem

ove

ba

rrier

s

2013

Sta

tus

Rep

ort

20

14 S

tatu

s R

epor

t

20

15 S

tatu

s R

epor

t

20

16 S

tatu

s R

epor

t

20

17 S

tatu

s R

epor

t

12

Mul

ti-Ye

ar A

cces

sibi

lity

Plan

(MYA

P)

•201

8-20

22 M

YAP

Stra

tegy

to p

reve

nt a

nd re

mov

e ba

rrier

s

13

Cre

atin

g a

New

201

8 - 2

022

M

ulti-

Year

Acc

essi

bilit

y Pl

an (M

YAP)

•

Tow

n of

Ric

hmon

d H

ill’s

Vis

ion

S

trate

gic

Pla

n

E

cono

mic

Dev

elop

men

t Stra

tegy

E

mpl

oyee

Stra

tegy

•Le

gisl

atio

n

Ac

cess

ibilit

y fo

r Ont

aria

ns w

ith D

isab

ilitie

s Ac

t (AO

DA)

14

Tow

n of

Ric

hmon

d H

ill’s

Vis

ion

“S

trat

egic

Pla

n” –

200

9

•S

trong

er C

onne

ctio

ns

•B

ette

r Cho

ices

•M

ove

Vibr

ant

•W

ise

Man

agem

ent o

f Res

ourc

es

Ph

ase

1 –

Impl

emen

tatio

n Pl

an

Ph

ase

2 –

I mpl

emen

tatio

n

Ph

ase

3 –

I mpl

emen

tatio

n (s

treng

then

ing

our p

eopl

e,

tech

nolo

gy a

nd fi

nanc

ial r

esou

rces

)

15

Tow

n of

Ric

hmon

d H

ill’s

Vis

ion

“S

trat

egic

Pla

n” –

200

9

Acc

ompl

ishm

ents

Pha

se 1

& 2

•

270

mill

ion

inve

sted

in c

omm

unity

infr

astr

uctu

re (B

ond

Lake

and

Elv

is S

tojk

o ar

enas

, Ric

hval

e A

thle

tic F

ield

, Soc

cer F

ield

s at

Ric

hmon

d G

reen

& C

rosb

y P

ark,

Dor

othy

Pric

e P

ark

and

Sha

wn

Beg

gs P

ark)

•N

ew p

arks

and

pla

y sp

aces

; Lau

rent

ian

Par

k, G

race

Law

renc

e P

ark,

Mar

y D

awso

n, L

ake

Wilc

ox P

ark

and

Pro

men

ade,

Jef

fers

on S

alam

ande

r Par

k,

Cor

dove

Par

k, H

idde

n S

prin

gs p

ark,

Hug

hley

Par

k an

d Li

ttle

Don

Par

k.

•B

ette

r con

nect

ions

- 52

km

of n

ew tr

ails

, 50

km o

f new

sid

ewal

ks a

nd 1

60 k

m

of s

igne

d bi

ke ro

utes

.

•D

iver

se n

eeds

– m

ix o

f hou

se in

clud

ing

two

affo

rdab

le h

ousi

ng p

roje

cts

•C

ompl

etio

n of

Viv

a N

ext R

apid

way

– H

wy

7

•D

esig

n of

Yon

ge S

tree

t Roa

dway

to c

onne

ct c

omm

unity

to G

TA b

y tra

nsit.

16

Tow

n of

Ric

hmon

d H

ill’s

Vis

ion

“S

trat

egic

Pla

n”

Pha

se 3

•

84.5

mill

ion

desi

gnat

ed fo

r 201

6 co

mm

unity

infr

astr

uctu

re in

vest

men

ts a

nd

61.8

mill

ion

budg

eted

for 2

017

•C

ounc

il ap

prov

ed –

Civ

ic P

reci

nct P

roje

ct –

tran

sfor

m la

nd Y

onge

Stre

et &

M

ajor

Mac

kenz

ie D

rive

– vi

bran

t com

mun

ity s

pace

:

–C

entra

l lib

rary

–

Am

phith

eatre

–

Ska

ting

rink/

refle

ctin

g po

ol

–P

ublic

squ

are

–M

unic

ipal

offi

ces

•La

unch

Ric

hmon

dHill

.ca

– ac

cess

ible

, int

erac

tive

cale

ndar

s, s

earc

habl

e di

rect

ory

of p

arks

, tra

ils a

nd fa

cilit

ies

(200

0 lo

catio

ns)

17

Tow

n of

Ric

hmon

d H

ill’s

Vis

ion

“S

trat

egic

Pla

n”

Pha

se 3

•

Dev

elop

men

t and

app

rova

l of D

avid

Dun

lap

Obs

erva

tory

Par

k M

aste

r Pla

n

18

Tow

n of

Ric

hmon

d H

ill’s

Vis

ion

“S

trat

egic

Pla

n”

Pha

se 3

•

Mor

gan

Boy

le P

ark

Can

ada

150

Rev

italiz

atio

n P

roje

ct –

them

e pa

rk s

plas

h pa

d

•La

ke W

ilcox

Par

k –

Yout

h A

rea

(bas

ketb

all,

skat

eboa

rd a

nd b

each

vol

leyb

all

faci

litie

s, g

azeb

o/sh

ade

stru

ctur

e, li

ghtin

g an

d W

i-Fi s

ervi

ce)

•O

ak R

idge

s Li

brar

y

•Ed

Sac

kfie

ld A

r ena

Exp

ansi

on

•H

ighw

ay 4

04 o

verp

ass

Eas

t Bea

ver C

reek

(Hw

y 7

and

16 A

venu

e)

•U

rban

For

est P

lan

– pl

antin

g an

d re

stor

atio

n of

tree

s.

•N

ew P

arks

: B

rads

tock

Par

k, D

avid

Ham

ilton

Par

k, H

arris

Bea

ch L

ocal

Par

k an

d D

uke

of R

ichm

ond

Nor

th P

ark.

19

Tow

n of

Ric

hmon

d H

ill’s

Vis

ion

“S

trat

egic

Pla

n”

Pha

se 3

St

reng

then

peo

ple,

fina

ncia

l ser

vice

s an

d te

chno

logy

!

1. E

mpl

oyee

Stra

tegy

2. F

inan

cial

Pla

ns 3

. IT

Stra

tegy

:

1. E

mpl

oyee

Str

ateg

y –

unde

rsta

nd e

mpl

oyee

nee

ds (s

tate

of c

urre

nt

w

orkf

orce

, em

ploy

men

t tre

nds

and

feed

back

from

sur

veys

)

2.Fi

nanc

ial P

lans

– p

olic

ies

and

actio

ns in

pla

ce to

stre

ngth

en

Tow

n’s

fisca

l res

ourc

es.

3.IT

Str

ateg

y

20

Tow

n of

Ric

hmon

d H

ill’s

Vis

ion

“S

trat

egic

Pla

n” –

200

9 P

hase

3

Stre

ngth

en p

eopl

e, fi

nanc

ial s

ervi

ces

and

tech

nolo

gy !

3. I

T St

rate

gy

•Ac

tive

RH

is

an o

nlin

e re

crea

tion

regi

stra

tion

(cap

acity

5,0

00 re

gist

ratio

ns a

t a

time)

•

Agen

da M

anag

emen

t Sys

tem

– a

utom

ated

sys

tem

for a

gend

as, m

inut

es a

nd

staf

f rep

orts

•

Cus

tom

er R

elat

ions

hip

Man

agem

ent –

sof

twar

e ca

ptur

es in

quire

s, s

ervi

ce

requ

est

for b

ette

r tra

ckin

g, a

naly

tics

and

repo

rting

. •

Max

imo

–pub

lic w

orks

ser

vice

cal

ls (a

ssig

n an

d tra

ck w

ork)

•

Ente

rpris

e R

esou

rce

Plan

ning

– b

rings

HR

, fin

anci

al a

nd p

rocu

rem

ent

syst

ems

toge

ther

to im

prov

e da

ta q

ualit

y an

d de

cisi

on m

akin

g.

•Pl

anni

ng &

Reg

ulat

ory

Syst

em –

by-

law

trac

ker,

licen

sing

and

per

mits

.

21

Tow

n of

Ric

hmon

d H

ill’s

Vis

ion

“E

cono

mic

Dev

elop

men

t Str

ateg

y”

Hel

ps g

uide

Ric

hmon

d H

ill’s

econ

omic

gro

wth

– n

ew

trend

s an

d em

ergi

ng s

ecto

rs.

Bene

fits

of w

orki

ng, l

ivin

g an

d do

ing

busi

ness

in R

ichm

ond

Hill:

•

Exc

elle

nt tr

ansp

orta

tion

infra

stru

ctur

e

•S

trate

gic

cent

ral l

ocat

ion

•H

ighl

y sk

illed

and

edu

cate

d w

orkf

orce

•Et

hnic

div

ersi

ty

•S

trong

cor

pora

te s

uppo

rt fr

om R

ichm

ond

Hill

sta

ff

•G

row

ing

econ

omy

22

Tow

n of

Ric

hmon

d H

ill’s

Vis

ion

“E

cono

mic

Dev

elop

men

t Str

ateg

y”

Bene

fits

of w

orki

ng, l

ivin

g an

d do

ing

busi

ness

in R

ichm

ond

Hill:

H

ow:

•R

egio

nal c

entr

e fo

r bus

ines

s su

ppor

t and

inno

vatio

n (b

usin

ess

men

tors

hip,

pro

gram

s &

out

reac

h, a

dvan

ced

broa

dban

d)

•C

reat

ive

Cen

tre

– cu

ltura

l pla

n, c

reat

ive

revi

taliz

atio

n, Y

onge

stre

et

revi

taliz

atio

n pl

an, d

igita

l mai

n st

reet

, ext

ensi

on o

f TTC

, pro

mot

e lo

cal

empl

oym

ent,

trans

porta

tion

infra

stru

ctur

e.

•En

gage

men

t & in

tera

ctio

n w

ith re

gion

al p

ost-s

econ

dary

sch

ools

and

lo

cal b

usin

esse

s.

•At

trac

t bus

ines

ses

by p

rom

otin

g R

ichm

ond

Hill

as

a pr

emie

r bu

sine

ss lo

catio

n w

ith e

cono

mic

opp

ortu

nitie

s

23

Cre

atin

g a

New

201

8 - 2

022

M

ulti-

Year

Acc

essi

bilit

y Pl

an (M

YAP)

L

egis

latio

n

Acc

essi

bilit

y fo

r Ont

aria

ns w

ith D

isab

ilitie

s A

ct (A

OD

A)

•C

usto

mer

Ser

vice

Sta

ndar

d •

Inte

grat

ed A

cces

sibi

lity

Sta

ndar

ds R

egul

atio

n o

Empl

oym

ent

oIn

form

atio

n an

d C

omm

unic

atio

ns

oTr

ansp

orta

tion

oPu

blic

Spa

ces

24

Cre

atin

g a

New

201

8 - 2

022

M

ulti-

Year

Acc

essi

bilit

y Pl

an (M

YAP)

C

usto

mer

Ser

vice

Sta

ndar

d

•Po

licie

s –

upda

ted

new

cha

nges

–

serv

ice

anim

als

& s

uppo

rt pe

rson

s •

Pro

vide

sta

ff tr

aini

ng

•In

clus

ion

of p

erso

ns w

ith d

isab

ilitie

s on

tow

n co

mm

ittee

s •

Pos

t not

ice

of s

ervi

ce d

isru

ptio

n A

re th

ere

area

s w

e ne

ed to

impr

ove

on?

25

Cre

atin

g a

New

201

8 - 2

022

M

ulti-

Year

Acc

essi

bilit

y Pl

an (M

YAP)

In

tegr

ated

Acc

essi

bilit

y S

tand

ards

Reg

ulat

ion

G

ener

al R

equi

rem

ents

o

Polic

ies

and

proc

edur

es

oS

taff

Trai

ning

o

MYA

P ne

w fi

ve y

ear p

lan

oR

epor

ting

– st

atus

upd

ates

A

re th

ere

area

s w

e ne

ed to

impr

ove

on?

26

Cre

atin

g a

New

201

8 - 2

022

M

ulti-

Year

Acc

essi

bilit

y Pl

an (M

YAP)

Empl

oym

ent S

tand

ard

oR

ecru

itmen

t – a

dver

tised

vac

anci

es

o

Ass

essm

ent -

test

ing

oR

eten

tion

– em

ploy

ee s

uppo

rts, i

ndiv

idua

l ac

com

mod

atio

n pl

an, r

etur

n to

wor

k pr

oces

s.

A

re th

ere

area

s w

e ne

ed to

impr

ove

on?

The T

own

of R

ichm

ond

Hill i

s com

mitt

ed to

in

clusiv

e, ba

rrier

-free

recr

uitm

ent a

nd

selec

tion

proc

esse

s. If

cont

acte

d to

pa

rticip

ate i

n th

e rec

ruitm

ent a

nd se

lectio

n pr

oces

s, pl

ease

advis

e Hum

an R

esou

rces

if

you

requ

ire an

acco

mm

odat

ion.

27

Cre

atin

g a

New

201

8 - 2

022

M

ulti-

Year

Acc

essi

bilit

y Pl

an (M

YAP)

Em

ploy

men

t

28

Cre

atin

g a

New

201

8 - 2

022

M

ulti-

Year

Acc

essi

bilit

y Pl

an (M

YAP)

Info

rmat

ion

and

Com

mun

icat

ions

Sta

ndar

d

oA

cces

sibl

e fo

rmat

s an

d co

mm

unic

atio

n su

ppor

ts

(the

way

we

prov

ide

info

rmat

ion)

A

re th

ere

area

s w

e ne

ed to

impr

ove

upon

?

29

Cre

atin

g a

New

201

8 - 2

022

M

ulti-

Year

Acc

essi

bilit

y Pl

an (M

YAP)

Info

rmat

ion

and

Com

mun

icat

ions

Sta

ndar

d

oA

cces

sibl

e w

ebsi

te –

age

ndas

, min

utes

, con

tact

us

, cal

enda

rs a

nd o

ther

pub

lic in

form

atio

n.

A

re th

ere

area

s w

e ne

ed to

impr

ove

upon

?

30

Cre

atin

g a

New

201

8 - 2

022

M

ulti-

Year

Acc

essi

bilit

y Pl

an (M

YAP)

Inte

grat

ed A

cces

sibi

lity

Sta

ndar

ds R

egul

atio

n Pu

blic

Spa

ces

Stan

dard

(N

ew b

uild

forw

ard

basi

s or

maj

or re

nova

tions

) o

Rec

reat

iona

l tra

ils a

nd b

each

acc

ess

rout

es

oO

utdo

or p

ublic

eat

ing

area

s o

Out

door

pla

y sp

aces

; o

Ext

erio

r pat

hs o

f tra

vel

oA

cces

sibl

e pa

rkin

g o

Ser

vice

rela

ted

elem

ents

A

re th

ere

area

s w

e ne

ed to

impr

ove

upon

?

31

Cre

atin

g a

New

201

8 - 2

022

M

ulti-

Year

Acc

essi

bilit

y Pl

an (M

YAP)

W

hat o

ther

initi

ativ

es s

houl

d w

e lo

ok a

t or i

mpr

ove

on?

•C

usto

mer

Ser

vice

– s

tream

linin

g se

rvic

es

•Ac

cess

ibilit

y co

nsid

erat

ions

in p

rocu

rem

ent

•In

clus

ion

of p

erso

ns w

ith d

isab

ilitie

s on

Tow

n C

omm

ittee

s •

Empl

oyee

acc

omm

odat

ion,

hea

lth a

nd w

elln

ess

32