Aligning

Organisations,

Culture and People

for Strategic

Transformation

Risk & Assurance People

Integral Non-Technical Capability

Development Program ©

VUCA

• In the converging digital, social and mobile

business worlds - connecting customers,

employees and partners in new ways to each

other and to organisations, CEO’s note one of

their more significant challenges is operating in

a global business environment that is Volatile,

Uncertain, Complex, Ambiguous (VUCA).

IBM GLOBAL CEO SURVEY 2012

IBM GLOBAL CEO SURVEY 2012

• In this environment, while the need for robust

risk management and assurance remains, it is

evolving to meet the volatile, uncertain, complex,

ambiguous and increasing pace of business.

• CEOs are increasingly looking to engage their

employee’s through values, shared beliefs and a

stronger sense of purpose to guide decision

making.

VUCA

Increasing Complexity

• In our increasingly complex

and ambiguous world, how

do Risk Management &

Assurance practitioners

build and deploy the

capability necessary to

deliver greater value and be

perceived as Trusted

Advisors?

Risk Management & Assurance Capability

• Technical skills remain absolutely necessary, but are not sufficient on their own.

• The most effective Risk Management & Assurance team possesses a broad range of non-technical attributes in addition to deep technical expertise.

• In the VUCA environment, the non-technical

attributes of Risk Management & Assurance

performance are increasingly important.

• These include adaptability, self awareness,

the ability to easily span organisational,

international and cultural boundaries,

collaborate more effectively and think at a

holistic human network level.

Risk Management & Assurance Capability

Communication

Cultural Mastery

Capability Mastery

Engagement

Strategic Mastery

Policies

Relationships Politics

Systems

Performance

Meaning

Systems

Attitudes

Personality

Attitudes

Accountability

Relationships

Team Morale

Strategy

Results Structures

Performance

Results

Systems

YOUR

COMPANY

INTANGIBLE TANGIBLE

INDIVIDUAL

COLLECTIVE

THINGS THAT

WE CAN SEE,

TOUCH AND

MEASURE

THINGS THAT

WE CAN’T SEE,

TOUCH AND

MEASURE BUT

ARE STILL VERY

REAL

Integral Framework

INTANGIBLE TANGIBLE

INDIVIDUAL

COLLECTIVE

Personal Mastery

Personality

Attitudes

Engagement

Meaning

Capability Mastery

Behavioral

Performance

Accountability

Results

Cultural Mastery

Relationships

Communication

Politics

Team Morale

Strategic Mastery

Systems

Strategy

Structures

Policies

Integral Framework

Cornerstone’s Integral Approach Integral Framework

• Cornerstone uniquely tailors consulting and

development programs using the Integral

Framework.

• Integral thinking and application

Is a holistic perspective on organisational life

is one of the most significant frameworks

capable of taking into account the rapid rates

of change and complexity emerging in the

global marketplace

Has increased potential to deliver the requisite

outcomes both tangible and intangible.

• It has significant application for career, leadership

and organisational development.

12

Development Research

Creative and

Relationship

Attributes Task and

Reactive

Attributes - often

perceived as

where Risk &

Assurance

‘lives’

There is a high correlation between personal development maturity, creative

leadership behaviours and downstream leadership effectiveness, particularly in

dealing with ambiguity & complexity and resultant organisational performance.

Development Research

Auditor

Development

Stage

Description / Primary Focus / Characteristics Integral

Quadrant

Orientation

Compliant Rules and regulations oriented, tangible, tick the box,

transactional, wants to belong, obeys group norms, rarely

rocks the boat

Expert Logic and expertise, rational efficiency, process quality,

procedures and best-practice, value preservation,

identifies self with role

Achiever Actions and goals oriented, achieves goals through

teams, delivery of KPI’s, effectiveness, efficiency,

acknowledgement

Collaborator People oriented, collaborative, value creation and

preservation, develops solutions to bridge strategy &

performance

Trusted Advisor

Holistic, relational, whole system view, organisational

perspective, comfortable in ambiguity and complexity,

sought out, seat at the table, value creation.

Risk & Assurance Development Maturity

Development typically incorporates tailored individual,

team, group and ‘on the job’ components and is designed

for participants to develop the leadership, relationship and

thinking capacities fundamental to progressing to ‘Trusted

Advisor’ status.

The indicative mix of learning outcomes achieved is via:

• Workplace Learning – 70%

• Coaching/Mentoring – 20%

• Coursework/Training – 10%

Development Program

Capability

Description LEVEL JUNIOR SENIOR MANAGER

Self Leadership Self Awareness &

Authenticity

Values Based

Leadership

Overcoming Immunity

to Change

Dialogue & Collaboration Communication &

Influencing

Negotiation & Courageous

Conversations Authentic Dialogue

Dealing with Uncertainty

& Ambiguity

Taking an Integral

Perspective

Adapting to a changing

workplace & world Systems Thinking

Solution Oriented

Mindset - Curiosity and

Innovation

Growing Through

Goals

Knower/Learner &

Victim/Responsibility Partnering for Value

Relational Leadership Building Effective

Relationships Developing People

Influencing Across

Boundaries

Indicative Development Topics

cornerstoneintegral.com