Date post: | 01-Apr-2015 |
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Roadcall & Yard CheckStreamlining existing processes,
eliminating tasks, improving customer service, and ensuring
process consistency.
Key Features Customizable
• Easily customize your work processes, guiding your users step-by-step through your exact process
Single Applications• Push & pull data seamlessly into multiple
applications / databases, while viewing it in one user-friendly application
Third Part Integration Points• Plug & play into industry leading payment, mapping,
dispatch, and GPS systems Alert System
• Automatic notification of new, unresolved, escalated, or critical issues
Return on InvestmentReduce data entry errors &
repetitive tasksImprove response timesSignificantly reduce training timeAssures corporate & regulator
complianceImproves internal & external
communications
Roadcall 1.5: Web Services
Third Party Directories • International, 4Roadservice.com, NationaLease• Truckdown.com scheduled for this year
Satellite Communications• Bidirectional communication with in-cab
satellite devices. (e.g., Qualcomm, Shaw, etc…)
Payment Services• Comcheck (Express Check)• T-Check currently in development
Roadcall 1.5: User Client Quick Suspension Intervals
• Suspension intervals can be defined by script, allowing users to select from a pre-defined list of times (e.g., 15 minutes, 1 hour, 2 hours)
Event Information Icons• Within an open event, users can now easily access
event audit details, event messages, user comments, and user-invoked actions using the quick launch icons
Keyword Fields• Keywords will now create their own column within the
user client. This allows for each keyword column to be sorted. The keyword search filters through all the keyword columns
Roadcall 1.5: Enrich Sublet (Component) Parts
• Sublet parts information can be searched for and added to the unit component list for warranty tracking. Users can also ‘replace’ and ‘delete’ existing component parts
Vendor Management• Vendors selected through one of the TP directories
are now automatically added to the enrich database• Before a vendor is added, a duplicate vendor search
is performed, by comparing the vendor’s GEO code. • The “Pay To Vendor” can also be set based on the TP
directory used
Roadcall 1.5: Enrich…2Retail Customer
• Retail (Cash) customers can be searched for and added
Email Context • Employee types, along with an email address,
can be defined and for referenced scripting purposes. (e.g., shop manager, rental manager)
Work Order Lines• Using the VMRS search or the Roadcall Line
types, Work Order Lines are now automatically created
Roadcall 1.5: Enrich…3New Panels
• Work Roster: Work Roster details are available, and users can ‘drag & drop’, roster entries onto the open work order
• Metric History: Historical metric readings, with option to view ‘all’ or ‘current’
• Repair History: Displays all equipment repair history, with the ability to default a VMRS code for repetitive repair visibility. Additionally, the Vendor or Facility is also displayed
Yard Check: Concept Check In / Check Out / Daily Yard Check
• Quickly record metric, vehicle condition, location, etc…
• Ability to photograph vehicle condition and any specific damage
• Real-Time database updates• Ability to notify all users and departments• Direct access to enrich real-time data (PMs,
Equipment Comments, Current Customer, Rental / Lease data)
Yard Check: TechnologyPanasonic TOUGHBOOK U1:
• All in one device: Integrated camera, wireless communications, USB port (cell connection), and scanner
• Durability: Water resistance and shock resistance (can be dropped from 4 feet)
• Functionality: Bright screen design for outdoor use, touch screen / stylus pen and light weigh
• Operating System: Windows XP / Vista OS, thus GUI, Green Screen and Emconex can all run on device
Panasonic U1