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ROC Facilitator's Guide

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Good Food, Good Jobs Community - Workshop Facilitator's Guide
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By: e Restaurant Opportunities Center of Michigan (ROC-Michigan) e Good Food, Good Jobs Coalition Doing Development Differently in Detroit (D-4) Workshop Development Assistance Provided by: Colectivo Flatlander & the Praxis Project Good Food, Good Jobs Community Workshop Facilitator’s Guide A Popular Education-Based Resource for Community Organizers Funding Provided by: Communities Creating Healthy Environments (CCHE)
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Page 1: ROC Facilitator's Guide

By: The Restaurant Opportunities Center of Michigan (ROC-Michigan)

The Good Food, Good Jobs Coalition

Doing Development Differently in Detroit (D-4)

Workshop Development Assistance Provided by: Colectivo Flatlander & the Praxis Project

Good Food, Good Jobs Community Workshop Facilitator’s GuideA Popular Education-Based Resource for Community Organizers

Funding Provided by: Communities Creating Healthy Environments (CCHE)

Page 2: ROC Facilitator's Guide

2

Framing Tools What Is Popular Education?

Tips for Effective Facilitation

Good Food, Good Jobs Workshop Workshop Backgrounder

Workshop Agenda

Welcome & Introduction Exercise/Icebreaker

Goals for the Good Food, Good Jobs Workshop

Ground Rules

Teaching the Report Findings

Indetifying Problems & Barriers to Good Corner Stores

Stepping Forward, Stepping Back: Presenting the Report Findings

Debriefing Findings: Large Group Conversation

Moving to Action: Discussing of Next Steps

Closing Exercise/Evaluation

Special thanks to Pancho Arguelles of Colectivo Flatlander, the Praxis Project, and the National Network of

Immigrant and Refugee Rights for his invaluable assistance in developing this toolkit. We are also grateful for the

assistance of Allison Burkett of the Detroit Food Policy Council, Lynn Wiggins from Doing Development Differently

in Detroit and the following students Miriam Bernstein, Michaela Goralski, Cassie Peabody, and Renée Schomp who

assisted in drafting this toolkit. Finally, our deepest gratitude to the dozens of community volunteers and leaders

who collected the community surveys as well as to the restaurant worker members of the ROC-Michigan Policy

Committee who piloted and offered feedback on these exercises.

This workshop is grounded in the principles of popular education. We believe that education should be participatory, develop

critical thinking and engagement about relations of power, and should support people in organizing to change their lives.

Good Food, Good Jobs Facilitation Guide

Table of Contents

3 4

5 6 677889

101011

Acknowledgments:

Page 3: ROC Facilitator's Guide

31BRIDGE Project Workshop: Building a Race and Immigration Dialogue In the Global Economy (A Popular Education Resource for Immigrant & Refugee Community Organizers).

What is Popular Education?Everyone has knowledge, and we can all educate each other. This understanding results in a shift

from the ‘banking education’ model, where knowledge is placed in students’ minds like the filling of an empty bank

account, to a mutual sharing of knowledge and experience.

Popular education encourages active participation, to engage people in dialogues,

fun and creative activities, and draw on the strength of our diverse cultures. We learn in many ways—by seeing,

hearing, talking, doing, creating, or a combination of these modes.

The ways in which we feel “safe” in a space depends on our own circumstances—our class, our race, gender, sexual orientation, age, immigration status, disability, and many

other variables. As facilitators, we cannot remove these differences, but we can acknowledge their existence in order

to open a space of more direct dialogue.

Is clear about its agenda. All education reproduces a set of values, ideologies, and attitudes.

Popular education is not neutral, but holds a commitment to liberation from oppression at its ethical core.

Is accessible to all participants, and actively works to investigate and challenge ways that create

unequal access to participation, such as language barriers, disability, and group dynamics.

Connects our lived experiences to historical, economic,social, and political structures of power. When our personal experiences are placed in larger contexts and

patterns of power, our personal realities are transformed.

Investigates our multiple identities and experiences of inclusion and exclusion, oppression and privilege. Popular education is not about building tolerance, but

about building respect, acceptance, equality, and solidarity.

Develops new community leaders to build movements for social change. Popular education

is a way to develop new leaders, who will in turn, develop other leaders.

Results in action that challenges oppression, and help develop political spaces that are democratic

and equal.

Affirms the dignity of every human being.

All popular education goes through a cycle: (1) see; (2) judge; (3) act; and (4) celebrate.

Popular education is a process, not an event and should be connected to your overall campaigns and leadership

development.

1

Page 4: ROC Facilitator's Guide

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2This list is adapted from Building Immigrant Community Power Through Legislative Advocacy, A BRIDGE Project Workshop: Building a Race and Immigration Dialogue In the Global Economy (A Popular Education Resource for Immigrant & Refugee Community Organizers). Many of these points were adapted by the BRIDGE Guide with permission from the excellent discussion in Education for Changing Unions, by Bev Burke, Jojo Geronimo, D’Arcy Martin, Barb Thomas, and Carol Wall, which explores this topic in much greater depth.

2Tips for Effective Facilitation

Listen to your group, and flow with how they are feeling. Good listening includes checking for

non-verbal cues, such as body language.

Develop ground rules as a group. Ground rules can be an effective way to develop an

atmosphere of trust and respect; you can refer to them later in the workshop.

Equalize participation. Encourage a variety of participants to report back from small group discussions and

in large group discussions. Watch for power imbalances and point them out (for example, if men are overshadowing women.)

Be flexible with your agenda—there may be moments where an activity goes on for too long.

Be willing to cut an activity; the workshop may be stronger.

Ensure that logistics are taken care of well before the workshop, so they

don’t disrupt the agenda. If possible, find someone who is not facilitating to handle them.

Take breaks when needed, or use energizing activities. If you don’t schedule breaks when they

are needed, participants will often “take breaks” by disengaging.

Encourage participation by asking open-ended and clarifying questions, creating space for participants to speak up.

Give everyone the benefit of the doubt, and avoid making assumptions.

Summarize key points and highlight points of agreement. Repeat a statement

back to a participant to clarify what s/he has said; connect points of agreement between participants to demonstrate

a common thread after it has been stated by the group.

Don’t fish for the “right answers;” if there are important points that you want to make, be sure to state it,

instead of trying to lead participants into giving you the answer. If you would like to draw out the “teaching points” from a discussion,

use questions to develop some of the points—and chart out the different points raised by participants on easel paper. After the

discussion is finished, highlight the points raised, and if all the teaching points have not been covered, add them to the list. If you are charting responses to a discussion on easel paper, be sure to record all statements made by participants—if you are selective about what you record, it implies that their point is not important.

Allow participants to “pass” on an activity. Giving participants the option to pass

conveys a message of respect for participants to choose their level of involvement.

Expose yourself as a learner, particularly after you have established rapport with a group.

Don’t be afraid to say “I don’t know,” but instead, use it as a moment for the group to figure out what new information

they need to discover. If a participant raises a point that is new to you, say so; it communicates to participants that

what they have to share is valuable and important.

Facilitators play a key role in creating a positive and respectful learning environment for participants, and for making sure that a workshop creates and develops new learning and knowledge for participants through activities and discussions. Here are some tips:

Page 5: ROC Facilitator's Guide

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Good Food, Good Jobs Workshop: Backgrounder

In 2011, dozens of community volunteers conducted surveys of corner and grocery stores with liquor licenses in

Detroit, documenting food safety and sanitation in these establishments. The survey results were published in a

research report, Unequal Access that accompanies this toolkit. This toolkit is an attempt to provide communities

with a way to engage their members and leaders around the report’s findings and to determine specific actions

steps they would like to take in light of its findings.

• Create an open space for participation and trust for dialogue on three levels: (1) people’s experiences should be

shared in dialogue with one another; (2) the experience should be put in context; (3) place our common experience

into action that will transform the root causes of the problems we are facing as a community and simultaneously

transform ourselves.

• Connect the information and findings in the Unequal Access report to people’s lived experiences.

• Win the campaign and build the organization and our leadership base

• What is our ideal vision of a neighborhood food retail store in our community?

• What are some of our experiences of accessing food in our community? How do our experiences differ from

our ideals? How do our experiences differ based on the types of neighborhoods we live in? (i.e. racial and

income characteristics, number of children)

• What are some of the barriers and root causes of these differences and of the gaps between our experiences

and our ideals?

• What is our vision for creating change and what are some steps we can take together to help achieve it?

• Access to safe and healthy food in our communities reflects patterns of social, racial, and economic inequities

• Community organizing and mobilization is a useful tool to help promote access to fresh and healthy foods in

our communities; it can be used as a short-term strategy to build towards a long-term vision of human rights,

self-determination, and the education and building of our communities

• We all have the power to influence access to food in our communities, no matter our experience

Backgrounder:

Good Food, Good Jobs Workshop Goals Overview:

Questions for Discussion during the Workshop:

Workshop Summary Points

Page 6: ROC Facilitator's Guide

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Good Food, Good Jobs Workshop AgendaExercise:

10 minutes

10 minutes

10 minutes

20 minutes

10 minutes

10 minutes

15 minutes

15 minutes

10 minutes

Welcome introduction exercise/Dinámica

Goals for the Good Food, Good Jobs Workshop

Ground Rules

Envisioning the Ideal Corner Store Exercise

Identifying Problems & Barriers to Good Corner Stores Exercise

Presenting the Report Findings

Large Group Conversation

Discussion of Next Steps

Closing Exercise/Evaluation

Time:

Total Time: 2 hours

Welcome & Introduction Exercise/Icebreaker 10 Minutes

Why do it?To use as an introduction and an interactive icebreaker

To create a “center of gravity” for the workshop

Materials:8 ½ x 11 inch pieces of paper for each participant and markers

With the whole group:• Go around the room and have each person say their first name as well as one thing they’re bringing with them

to the meeting today. For example, you may say, “My name is Daniel, and I’m bringing energy.”

• During this exercise, the facilitator will be seated at the center of the room.

• As each person says what they’re bringing with them into the room, the facilitator will write that word into large

onto a single sheet of paper. As soon as the facilitator is done writing that word, the facilitator will place the sheet

of paper into a growing spiral that is in the middle of the floor, in full view of all of the participants.

• The facilitator should explain that this spiral will serve as a “center of gravity” for the meeting and a reminder

of what each of us is bringing, as a whole person, to this effort.

Page 7: ROC Facilitator's Guide

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Goals for the Good Food, Good Jobs Workshop 10 Minutes

Why do it?Create an open space for participation and trust for dialogue

Materials:None

With the whole group:Read the agenda and goals for the workshop out loud. Make sure the agenda is posted for participants to see, and

ask if anyone has any questions.

It is often useful to review the goals that are stated as questions (“What will we be talking about?) for clarity, and get

feedback from participants about their goals—and how they will be met in the workshop.

Ground Rules 10 Minutes

Why do it?Create an opportunity for the group to establish common ground rules for

the workshop and to establish an environment of mutual trust.

Materials:None

With the whole group:• Mention a few examples of ground rules (ex. Respect yourself and others, honor confidentiality, step up/step back, etc.)

• Ask for people to call out ground rules, and write them down on a sheet of paper on the wall, where they will be

readily seen by the group during the entire exercise

Page 8: ROC Facilitator's Guide

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Identifying Problems & Barriers to Good Corner Stores 10 Minutes

Why do it?To create space for participants to share their knowledge and wisdom regarding

problems with their local corner stores

Materials:Post-it notes and markers

With the whole group:• Remain in the large group. Pass out two post-it notes to every participant.

• Ask the participants to write or draw two things that are violations they identify in existing corner stores. Note that

it’s not just about healthy food; it’s also about root causes that interfere with access to healthy food such as low-wages

• The facilitator will call on people (focus on those who haven’t spoken up yet) to read their problems and place the

post-it with onto the ideal corner store picture

• After about 10 people have been heard, have the rest of the people come up and place their post it notes on the

image of the ideal corner store. By the end of the exercise, the images of the ideal corner store will be covered with

the problems and barriers that have been identified by individuals in the large group.

Teaching the Report Findings 20 MinutesEnvisioning the Ideal Corner Store

Why do it?To encourage reflection and to create space for participants to share their

knowledge and wisdom regarding their corner store needs

Materials:Poster board-sized paper and markers

With the whole group:• Introduce the exercise [2 minutes]

• Explain that everyone is now going to form into small groups and they will draw an ideal corner store. Explain

that afterwards they will have three minutes to present to the entire group their image of an ideal corner store.

They may do anything they want to present (speak, sing, dance). Emphasize that it must be a picture and not

a bullet point list.

• Split up the room into small groups of 5 or 6 people. Provide each group with a poster board and markers.

• Each small group draw their common picture of an ideal corner store [8 minutes]

• Plenary debrief: [10 minutes]

The small groups will gather together and each small group will present their poster to the whole group.

Page 9: ROC Facilitator's Guide

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Stepping Forward, Stepping Back: 10 MinutesPresenting the Report Findings

Why do it?Explain to participants how the community corner store survey was conducted

and demonstrate corner store disparities in different neighborhoods

Materials:Push pins or tape

With the whole group:• Hang up the healthy corner store pictures all along one wall.

• Describe how the community corner store survey was done – celebrate the community members and groups

who were involved in gathering, analyzing, and presenting the report and its findings

• Have half the group stand in a line which represents a more affluent neighborhood

• Have the other half of the group stand in a line, which represents a disinvested neighborhood

• Based on the findings of the report, for each violation those in the disinvested group should take a step back.

Depending on the group’s interests and time, this exercise can be done with the three major disparities that were

identified in the report: high-income vs. low-income neighborhoods, white neighborhoods vs. neighborhoods

of color, neighborhoods with low vs. high concentrations of children

• After reading out the violations have the two groups take a minute to silently reflect on their distance

Distances for the Exercise Based on Results from Community Surveys:• RACE: Whites (6 steps back from image of ideal store); African-American & Latino (8 steps back)

• INCOME: 0-15% Poverty (3 steps back); 15-30% (7 steps back); 30-45% (9 steps back); 45% and above (10 steps back)

• CHILDREN: 0-20% Children (6 steps back); 20-30% Children (7 steps back); 30-40% Children (10 steps back)

Distances for the Exercise Based on Results from Community Surveys:

RACE: Whites (6 steps back from image of ideal store)

African-American & Latino (8 steps back)

INCOME: 0-15% Poverty (3 steps back)

15-30% Poverty (7 steps back)

30-45% Poverty (9 steps back)

45% & Above Poverty (10 steps back)

CHILDREN: 0-20% Children (6 steps back)

20-30% Children (7 steps back)

30-40% Children (10 steps back)

Page 10: ROC Facilitator's Guide

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Debriefing Findings: Large Group Conversation 15 Minutes

Why do it?To reflect as a group on the knowledge we’ve shared with each other during the workshop

Materials:None

With the whole group:• Have everyone gather back into the large group to discuss the findings. Ask them the following questions:

• What are some things that you or your organization is doing that can work to remove these barriers? As a facilitator,

try to get the group to engage in solutions that address both immediate symptoms of the problem as well as root causes.

• What can we do to remove these barriers?

• Policy – Structural & root causes

• Campaign – Food justice, racial justice, and worker justice

• What do we need to do for a healthier and stronger Detroit?

Moving to Action: Discussion of Next Steps 15 Minutes

Why do it?To discuss what action steps we can take to remedy the issues we identified

Materials:None

With the whole group:• Facilitator leads a discussion where group participants can identify short-term and long-term action steps they

can take as individuals or as a group to address and transform some of the barriers we have discussed today, and

to promote a healthy and stronger community

• Depending on the time and context of the discussion, the facilitator may want to bring up particular action steps

related to an ongoing community effort or campaigns, as well as address the extent to which proposed action steps

will address root causes of the underlying issues

Page 11: ROC Facilitator's Guide

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Why do it?To learn from participants how we can improve and maintain the quality of the

workshop as well as reflect on what knowledge we’ve gained

Materials:Poster board-sized paper and markers

With the whole group:• Evaluation

• Facilitator will lead a 3 minute evaluation of ‘mangos’ and ‘onions’

• Mangos are what individuals liked about the workshop.

• Onions are what individuals would like to change about the workshop

• Closing

• The facilitator will introduce an exercise where participants will stand in a circle and go one by one.

You may want to consider having music playing softly in the background, if you feel that is something

that may inspire a more reflective mood.

• The facilitator will sit on the floor in the center of the group, with a large (poster board-sized) sheet of paper

and marker.

• The facilitator will have each person share one word of something that nourished them from today’s workshop.

The facilitator will write each person’s word so that the group’s words form a large spiral. The facilitator will explain

that the spiral symbolizes the growth, action, and reflection of movement building and read the spiral like a poem

at the end of the exercise.

Closing Exercise/Evaluation 10 Minutes

Page 12: ROC Facilitator's Guide

Corporation for a Skilled Workforce

Detroit Eastside Community Collaborative (DECC)

Detroit Food Justice Task Force

Detroit Food Policy Council

Detroit Local Initiatives Support Corporation (LISC)

Detroit Residents

Detroiters Working for Environmental Justice (DWEJ)

Fair Food Network

Food Service and Food Retail Employers

Food and Water Watch

Greater Detroit Building Trades Council

Greater Woodward CDC

International Brotherhood of Electrical Workers (IBEW), Local 58

Metropolitan Detroit AFL-CIO

Metropolitan Organizing Strategy Enabling Strength (MOSES)

Michigan Building Trades Council

Michigan Suburbs Alliance

Michigan Teamsters Joint Council, 43

Restaurant Opportunities Center of Michigan (ROC-Michigan)

Restaurant Workers

Rosa Parks Institute for Self-Development

Sierra Club

Southwest Detroit Community Benefits Coalition

Southwest Detroit Development Collaborative (SDDC)

Southwest Detroit Environmental Vision

Storehouse of Hope

Sugar Law Center for Economic and Social Justice

United Food and Commercial Workers (UFCW), Local 876 & Statewide

United Way of Southeastern Michigan

UNITE-HERE Local 24

Urban Neighborhoods Initiatives

Vanguard CDC

Wayne State University Labor Studies Center

Good Food Good Jobs Coalition partners include:

ROC-Michigan311 E. Grand River Ave. Detroit, MI 48226

Phone: (313) 962-5020 www.rocmichigan.org


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