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MOBISAT® - SATELLITE PROTECTION AND TRACKING SYSTEMS

THANK YOU! FOR CHOOSING

MOBISAT® ROCK

THIS MANUAL OUTLINES IN DETAIL ALL THE SERVICES OFFERED BY THE PRODUCT.

FOR THE PRODUCT'S PROPER USE, WE RECOMMEND READING THE ENTIRE MANUAL THOROUGHLY.

ROCK – User manual V2.0.4

MOBISAT® ROCK - User Manual v.2.0.4 - www.mobisat.eu - Page 2 of 16

SAFETY USAGE INSTRUCTIONS

Do not tamper with or disassemble the device. Should ROCK become damaged, or the power supply cables be damaged or not isolated, turn off the power before touching the cables and the device.

All devices transmitting wireless data produce interference that may interfere with other devices in the vicinity.

ROCK must be installed by qualified technicians only.

ROCK must be installed in a stable and safe manner inside the vehicle.

Programming on ROCK must be executed using a mobile phone to connect the device to the Internet.

ROCK is susceptible to water and humidity. Install in a dry place where water and moisture cannot penetrate.

Any installation or programming activity is prohibited during lightning storms.

ROCK features a USB interface. Use the cable included with the device only. Mobisat® is not responsible for any damage caused by a connection with a non-original cable.

This section contains information describing the product's safe handling.

We recommend these instructions be carefully followed to avoid any hazardous situations:

▪ ROCK uses a 10V ... 30V DC power supply

▪ The nominal voltage is 12V DC

▪ To avoid mechanical damage, we recommend carrying ROCK in a shockproof container/pack.

▪ Before using ROCK, set the device so as to be able to comfortably view the LED indicators, which show the device's

operating status

▪ Disconnect the vehicle's appropriate "jumper" power before installing ROCK

▪ ROCK is designed to be installed in a restricted access area (for the operator). All related devices must meet the standard

EN 60950-1

▪ ROCK is not designed to function as a navigation instrument for boats.

LEGAL NOTES Copyright® 2014 Mobisat S.a.g.l., herein referred to as: MOBISAT®. All rights reserved. It is forbidden to reproduce, assign to third parties, distribute or digitally save part or all of the contents included in this document without prior written consent from MOBISAT®. Other product and company names mentioned herein may be "Trademarks" or "Trade Names" registered by their owners. MOBISAT® reserves the right to improve, change, or add to the contents in this document, whether pertaining to the design or product features and specifications, without notice and without incurring other obligations.

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PRODUCT DESCRIPTION ROCK is a satellite protection and tracking system with GSM and GNSS (Global Navigation Satellite System) connectivity, capable of determining geographical coordinates and sending them through the GSM/GPRS network. ROCK is equipped with integrated antennas (GNSS and GSM), a 3D accelerometer (for "Black-Box" functionality ) and a Lithium Nickel backup battery. ROCK is suitable for all applications that require the remote tracking of objects. CONTENTS OF THE ROCK PACKAGE ROCK is delivered to customers in a cardboard box containing all accessories necessary for its use. The package contains:

▪ Device: ROCK ▪ Short guide

MAIN SPECIFICATIONS

▪ Satellite protection is always on (the alarm is activated automatically with the removal of the key or an iButton®) ▪ Satellite tracking (in real time on a mobile telephone and Mobisat® Greenbox service) ▪ Accuracy: 2 metres ▪ Deep Sleep mode (energy-saving) ▪ Virtual odometer (GNSS measures the distance every 1 second) ▪ Immobilizer (immobilizes the vehicle if the driver is not identified) ▪ Check of drivers' driving style ▪ Driver recognition with iButton ▪ Fuel control system using a revolutionary non-invasive system ▪ Parameters configurable via software, SMS, TCP/IP ▪ Smart algorithms for online tracking and route calculations ▪ Smart algorithms containing roaming connection costs ▪ 5 programmable geographical boundaries ▪ Weekly planning for the tracking of positions ▪ Updates via "Firmware Over The Air" (FOTA) ▪ Configuration of scenarios (Green Driving, Over Speeding, Immobilizer, Authorized Drivers) ▪ Integrated motion sensor ▪ Flash memory card (16Mb) can hold 120 days of data (100,000 records) ▪ Backup integrated Lithium Nickel battery

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TECHNICAL SPECIFICATIONS ▪ GNSS processor (latest generation): GGG (GPS, GLONASS, GALILEO) - 65 channel -162 dBm sensitivity ▪ Quad-band GSM 900/1800 MHz processor; 850/1900 MHz - GPRS class 10 (up to 85.6 kbps) ▪ Optimal product operating temperature: - 25°/+ 55° ▪ Response time: HOT: 1sec TTFF, WARM 35sec, COLD: 45sec ▪ Accuracy: 2 metres ▪ Cortex processor®-M3 ▪ Internal GSM and GNSS antennas (integrated) ▪ Integrated backup battery ▪ 3 Digital Inputs - 1 Analog Input - 2 Digital Outputs - 1 Dallas Connection Wire® (iButton) ▪ Measurements: 65x56.6x18.9mm

NAMES OF PARTS PHYSICAL SPECIFICATIONS

Navigation LED LED Modem LED LED USB Mini USB input

TECHNICAL DETAILS Power supply 10 ...30V DC

2W Max Consumption:

GPRS: 88 mA rms, 462 mA Max.

Nominal: Average 50 mA rms

GPS Sleep: Average 23 mA

Deep Sleep: On average, less than 2mA1 Operating temperature: -25°C to +55°C Storage temperature: -40°C to +70°C

Relative humidity for storage : 5 ... 95% (No condensation)

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ELECTRICAL SPECIFICATIONS

DESCRIPTION Min. Type Max. Unit

Supply Voltage: Supply voltage (recommended operating conditions) 10 30 V Digital outputs (discharge rate) Current drain (Digital Output OFF) 120 uA Current drain (Digital Output ON, Operating conditions) 300 mA Power Static Discharge (Digital Output ON) 300 mOhm Digital Inputs: Input Resistance (DIN1, DIN2, DIN3) 15 kOhm

Input Voltage (recommended operating conditions) 0 Supply Voltage:

V

Input voltage threshold (DIN1) 7.5 V Input voltage threshold (DIN2, DIN3) 2.5 V Analog Inputs: Input Voltage (recommended operating conditions), Range 1 0 10 V Input Resistance, Range 1 120 kOhm Input Voltage (recommended operating conditions), Range 2 0 30 V Input Resistance, Range 1 146.7 kOhm

MAXIMUM RATINGS

DESCRIPTION Min. Type Max Unit Supply Voltage (Absolute Max. Value) -32 32 V

Drain-Source clamp threshold voltage (Absolute Maximum Ratings), (Idrain = 2mA)

36 V

Digital Input voltage (Absolute Maximum Value) -32 32 V

Analog Input Voltage (Maximum Absolute Value) -32 32 V

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SIM CARD ROCK requires a SIM card to send geographical coordinates and other data. N.B. Costs generated by the phone card are borne by the user. ROCK sends its position in 2 ways:

▪ SMS to a mobile phone (cost of 1 SMS) ▪ GPRS to Mobisat's Greenbox® service (positions are posted on the Internet)

To calculate consumption for the cards when connecting to the Mobisat Greenbox service, establish how often you want to receive a position from the GPS tracker. Although sending 1 position has a weight of just a few bytes, the operator charges for 1Kb for each connection (similar to a flat fee per answered call). Therefore: 1 position = 1Kb The product's consumption of data traffic depends on its configuration and the average number of hours a vehicle is in motion (ROCK can be configured to send more data when it is moving and less data when it is stationary). The cost of GPRS traffic varies from one operator to another. On average, data consumption can range from 1Mb to 300Mb per month. Caution: Inquire with the telephone network operator about fees charged for GPRS roaming with the SIM card used with the product.

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CONNECTIONS - LEDS - ACCESSORIES INSERTING THE SIM CARD:

1 - Open ROCK's outer casing using a screwdriver.

2 - Lift the cover to reveal the slot in which to insert the SIM card.

3 - Insert the SIM card by sliding it into the slot as indicated.

4 – Access the internal lithium battery underneath the motherboard by unscrewing the unit as in the picture.

5 - Connect the Lithium battery to the connector and screw (see picture 4), taking care to also screw the GSM antenna between the motherboard and the product body.

6 – Close the unit as indicated in the picture below.

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NAVIGATION LED

Behaviour Meaning Always On GNSS signal not received Flashes every second Normal mode, the GNSS is working Off GNSS is off because:

▪ Deep Sleep mode is enabled ▪ GNSS antenna short circuited

STATUS LED:

Behaviour Meaning Flashes every second Normal mode Flashes every 2 seconds Deep Sleep mode is enabled Flashes briefly and quickly Modem activity Flashes quickly and constantly Start Mode Off ▪ The device is not working

▪ The device firmware is corrupt SOCKET 2x5 CONNECTION

Pin No. Behaviour Meaning 1 VCC (10:30)V DC (+) Module power supply. Power supply range (10 ...30) V DC 2 OUT2 Digital Output. Channel 2. Output collector open. Max. 300mA 3 OUT1 Digital Output. Channel 1. Output collector open. Max. 300mA 4 DIN2 Digital Input. Channel 2 5 DIN1 Digital Input, Channel 1. DEDICATED TO START-UP (Ignition) 6 GND(VCC(10÷30)V DC)(-) Ground socket (10 ...30) V DC (-)

7 AIN 1 Analog Input: Channel 1. Input Range 0-30V / 0-10V DC 8 DATA_DALLAS Data Channel for Dallas 1-Wire®devices 9 DIN 3 Digital Input. Channel 3 10 Ucc_DALLAS + 3,8 V output for devices Dallas 1-Wire® (max 20mA)

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INSTALLING ROCK ON A VEHICLE 2 TYPES OF INSTALLATION

1. BASIC INSTALLATION: requires installation of cables: a. RED: positive b. black: ground

2. ADVANCED INSTALLATION: installation of optional accessories or other available outputs and inputs CONNECTING THE CABLES

▪ The cables must be connected while ROCK is not powered on ▪ The cables should be secured to other cables or parts not subject to movements. Try to avoid proximity to heat sources

and moving objects near the wires ▪ The connections must not be visible. If the factory insulation has been removed, restore the cable insulation ▪ Additional insulation must be applied if the cables are installed outdoors or in places where they can be damaged or

exposed to heat, moisture, dirt, etc. ▪ Cables cannot be connected to on-board computers or control units

POWER SUPPLY (red cable: positive)

▪ Make sure that after turning off the vehicle's on-board computer, there is still power available. Depending on the vehicle, this can occur within a time of 5/30 minutes

▪ When ROCK is connected, be sure to measure the voltage to verify that it has not decreased ▪ It is advisable to connect the main power cable in the fuse box

CONNECTING THE IGNITION CABLE (yellow cable: DIN1)

▪ Check to make sure it's an actual ignition cable: the power should not cut off while the vehicle engine is running; the power should cut off when the vehicle and dashboard are turned off

▪ Check to make sure it isn't an ACC cable (when the key is in the first position, the majority of the vehicle's electronic utilities should be available)

▪ Check that power is still available when other devices on the vehicle are turned off ▪ Check that the ignition is connected to the power relay output. As an alternative, any other relay that has output power is

fine (when the vehicle is turned on) GROUND CONNECTION (black wire: ground)

▪ The ground wire must be connected to the vehicle's chassis or metal parts that are fixed to the body ▪ If the ground wire is secured with a bolt, the loop must be connected to the wire ▪ For the best contact point, remove any paint stains from the spot at which the loop is connected

Caution: The mains connection must be at a very low impedance point in the vehicle's electrical system. On a car, these points are the battery terminals. Therefore, it is advisable to connect the power supply for ROCK (GND and POWER cable) directly to the battery terminals.

Another option is to connect the power supply inside the fuse box (if this is not possible, connect to the power supplied to the point at which the on-board computer fuses are located). Connecting the ground wire at an arbitrary point to the mass of the vehicle is unacceptable, because the potential static and dynamic on the ground line will be unpredictable, and may cause unstable operation and damage ROCK.

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INSTALLING ROCK

▪ ROCK should be installed on surfaces that are NOT covered by metallic elements ▪ ROCK must be securely attached to the surface or the cables ▪ ROCK cannot be installed onto moveable or overheated parts ▪ The SIM card must be inserted when the connector is unplugged (ROCK is not powered on)

The GNSS antenna is under the logo, and should therefore face upwards. It is not advisable to install the device at a point that is more than ¾ covered with metal surfaces. OPTIONAL ACCESORIES

CAUTION: Extra accessories such as iButton®, door sensors, panic buttons, etc., must be purchased separately.

INSTALLING AN iButton®

iButtons® are unique recognition devices, since each has its very own unique alphanumeric identification code. ROCK is able to read these devices thanks to its Dallas WIRE connection®. iButtons® can be used for:

▪ Driver recognition. ROCK is capable of storing up to 50 iButton codes®. In this mode, the vehicle cannot be started with the ignition key alone; the vehicle can be started if the driver possesses an iButton® with a code that is recognized by the system.

▪ Immobilizer function. In this mode, ROCK prevents the vehicle from being started up until the iButton® is connected. This will prevent the start of the vehicle in the event that an attempt is made to start the vehicle with the ignition key alone. In this mode, the vehicle is authorized only if an iButton® has been connected. N.B. to use the Immobilizer function, the DOUT2 output (digital output 2) must also be installed to the starter motor, as indicated on the next page.

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PANIC BUTTONS, DOOR SENSORS, etc. External alarms (e.g. sirens), panic buttons, sensors that detect the opening of doors, the vehicle ignition, etc., always detect 2 states: High or Low Voltage. The digital input 2 (DIN2) on ROCK is used to read this information. The figure below shows the wiring diagram of a Panic Button, open door sensor, etc.

If the sensor's output signal is negative, a relay must be installed to convert the negative signal to positive, as shown below:

RELAY AND STARTER BLOCK IMMOBILIZER The connection below shows the vehicle's start-relay wiring diagram. ROCK can disable the starter when the output is in: OFF. If an iButton is installed, the Immobilizer controls the device's output 2 (DOUT 2).

AUTOMOTIVE RELAYS Common automotive relays are used to invert a signal or immobilize the starter motor. Relays are available in 12V or 24V versions.

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SENDING COMMANDS WITH A CELLPHONE

1. USE ANY MOBILE PHONE All commands can be transmitted as an SMS from any mobile phone.

2. ALL LOWER CASE ROCK's operating system recognizes and discriminates the use of characters in Upper and Lower case. All SMS commands MUST be transmitted in lowercase.

3. SPACES ARE IMPORTANT Each command is made up of characters and <spaces>. Spaces must always be indicated correctly. Below, a space is indicated as follows: <space>

GPRS CONNECTION All configurations enabling and disabling ROCK's functions are accessible from the Mobisat ® Greenbox service settings Contact the telephone operator for the SIM placed on the device to obtain the following information:

▪ APN of the SIM card ▪ APN user name (if necessary) ▪ APN password (if necessary) ▪ HOME Operator (MCC+MNC)

The Mobile Country Code and Mobile Network Code are a 5-digit numeric code that identifies the telephone operator (Home Operator). For example: Telecom Italia Mobile has the MCC code: 222 and MNC: 01. For Telecom Italia Mobile, the Home Operator is: 22201. An updated list of these codes can be found on the website: http://mcclist.com/

COMMAND SMS TEXT ENABLE GPRS CONNECTION <spazio><spazio>setparam<spazio>1110<spazio>1 APN CODE <spazio><spazio>setparam<spazio>1112<spazio>codice apn APN user name (if necessary) <spazio><spazio>setparam<spazio>1113<spazio>apn username APN password (if necessary) <spazio><spazio>setparam<spazio>1114<spazio>apn password HOME OPERATOR (MMC+MNC) <spazio><spazio>setparam<spazio>1141<spazio>home operator INDICATE THE SERVER'S IP ADDRESS <spazio><spazio>setparam<spazio>1115<spazio>185.56.8.99 INDICATE THE SERVER PORT <spazio><spazio>setparam<spazio>1116<spazio>9898

ROCK will respond to each command confirming each operation. To verify that the GPRS connection is enabled, send the following command: <space><space>getstatus ROCK will respond with the modem's current status. In the message received:

▪ If GPRS: 0 - The GPRS connection is not enabled. Check the parameters for the connection as described above. ▪ If GPRS: 1 - The GPRS connection has been activated successfully.

SPECIAL COMMANDS

COMMAND SMS TEXT OBTAIN A GPS POSITION <space><space>getgps POSITION WITH HYPERLINK <space><space>getgpslink RESET THE CPU <space><space>cpureset FIRMWARE VERSION <space><space>getver

READ STATUS OF INPUTS AND OUTPUTS <space><space>getio

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DIGITAL OUTPUTS The DOUT1 DOUT2 digital outputs can be used to switch electronic devices on and off by remote. The digital outputs (e.g. when they are not controlled by the Immobilizer scenario), can be enabled and disabled by sending the following command: <space> <space>setdigout<space>##

▪ The two hashtags can assume the values: 0 (OFF) or 1 (ON). ▪ The first hashtag is digital output 1 (DOUT1) ▪ The second hashtag is digital output 2 (DOUT2)

For example, if the starter block function is installed, the vehicle's starter can be disabled by sending the command: <space><space>setdigout<space>01 In order to start the vehicle, the following command must be sent: <space><space>setdigout<space>00 IMMOBILIZER The vehicle can be started only if an iButton® is connected. By connecting DOUT2 to the starter, the use of the vehicle can be protected from drivers without an iButton®. N.B.

▪ The DOUT2 output controls this scenario ▪ DIN1 must be installed in order for the Immobilizer to function correctly

DOUT2 is always OFF. The status changes to ON when the vehicle is started (DIN1 = 1). When any iButton® code is read from the device, the DOUT2 status switches to OFF. After identifying the iButton®, DIN1 will switch to OFF, making it possible to start the vehicle for 30 seconds, after which the iButton® must be identified once again. TO START THE VEHICLE:

1. turn on the ignition with the key 2. connect the iButton® 3. start up the vehicle with the ignition key.

CAUTION

▪ If the iButton® is not entered within 30s of the dashboard being powered on, the motor will remain blocked (for 30 seconds) and the identification procedure will need to be repeated

▪ iButtons® should be kept separately from the vehicle's keys (in order to offer greater protection in case of theft

N.B.if the iButton® is lost, the car will remain blocked and the only way to unlock it is to disable the "Immobilizer" scenario (an SMS command). IMMOBILIZER SCENARIO COMMANDS ENABLE THE IMMOBILIZER SCENARIO: <space><space>setparam<space>1601<space>2 DISABLE THE IMMOBILIZER SCENARIO: <space><space>setparam<space>1601<space>0

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THEFT PROTECTION - AUTOGEOFENCE

ROCK is equipped with a technology that allows you to be notified promptly in case of theft. The alarm is activated:

▪ Whenever the ignition key is removed from the vehicle ▪ Whenever the iButton® is removed from the vehicle (if the vehicle is turned

off and an iButton is installed)

In case of lifting, dragging, etc., ROCK recognizes a theft the moment its position is detected at a distance greater than 500m from the point where the vehicle was parked. 500 metres is the length of the virtual fence radius, as the default factory setting. The extent of the radius can be changed by the user as desired (see below).

We recommend not changing the amplitude of the Autogeofence radius in order to prevent the triggering of "false alarms." False alarms can be generated in cases where the vehicle on which ROCK is installed is parked indoors or in a shaded area (where the satellite network is inaccessible). Caution: in case of theft call 112 or 113, communicating to the police the vehicle's location in real time (using the App: Greenbox). If you are able to provide real-time information on the location of a stolen vehicle, law enforcement officers are required to take steps for its immediate recovery. AUTOGEOFENCING CONTROLS ROCK sends each alarm to the Mobisat ® Greenbox service and your Smartphone via a push notification (if the Greenbox APP is installed on the Smartphone and if push notifications are enabled). It is advisable to configure the product to also send 1 SMS in case of theft (in the event that the Internet connection on your Smartphone is not active). A mobile phone number at which to send the theft alarm must be indicated in ROCK. This is done by sending the command: <space><space>setparam<space>190<space>number at which to send the alarm. The number to which the alarm should be sent MUST ALWAYS be indicated with the country code without ZEROS and without the "+ " sign. For example, if the phone number to which the alarms should be sent is 123456789 and the country code is 0039 (Italy), the command issued would be the following: <space><space>setparam<space>150<space>39123456789 AUTOGEOFENCE SETTINGS

COMMAND SMS TEXT ENABLE AUTOGEOFENCE <space><space>setparam<space>1101<space>1 IF AN iButton® IS INSTALLED <space><space>setparam<space>1100<space>1

IF NO iButton®IS INSTALLED <space><space>setparam<space>1100<space>0

SEND AN ALARM WITH HIGH PRIORITY <space><space>setparam<space>1103<space>1 VIRTUAL FENCE RADIUS <space><space>setparam<space>1105<space>500 SEND AN ALARM IF THE VEHICLE IS OUTSIDE THE FENCING

<space><space>setparam<space>1104<space>2

CUSTOMIZE THE AUTOGEOFENCE MESSAGE. N.B.commas are part of the message and should be included.

<space><space>setparam<space>148<space>1,0,AUTOGEOFENCE!

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THE GREENBOX SERVICE

This service is available for both PC (web) or Smartphone (App: Mobisat® Greenbox for Android, IoS and WIN Phone). Greenbox

allows you to view every movement of your vehicles (or of persons) in real time, from any PC connected to the Internet. In addition,

from the service settings section you can send configuration commands to your ROCK device, such as for example:

▪ Geographical fences

▪ Speed alert

▪ Etc.

More information at: http://www.mobisat.eu.

The application is simple and intuitive, and does not require any software installation; in just a few minutes time, you'll be able to

assist in real time with any action by any vehicle in your fleet (from one to a virtually infinite number of vehicles).

TO ACCESS THE SERVICE

To connect ROCK to the Greenbox service, you must register the device using the two codes found on the product's packaging:

▪ the IMEI no.

▪ the activation code (Serial no.)

TROUBLESHOOTING

ROCK will not start up

▪ Check that the power cables are properly connected The SIM card in ROCK is unreachable

▪ Make sure the device is on and working ▪ Check that ROCK is in a location with GSM coverage

ROCK does not send messages or does not respond properly to commands

▪ Reload the credit on the SIM card inserted in the device ▪ Check if you are calling ROCK from an authorized number

ROCK does not connect to the Mobisat® Greenbox service

▪ Check the parameters for the GPRS connection as indicated in the section: GPRS CONNECTION

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WARRANTY AND SUPPORT ROCK has a 2-year warranty. For technical support on the product visit: http://www.mobisat.eu/support, register (if you do not already have access credentials) to open a support ticket, indicating:

▪ the cause of the problem ▪ the product's IMEI no. ▪ the number of the SIM inserted in ROCK ▪ the access data for the Greenbox account ▪ information in order to contact you (cellphone and email address)

INSTRUCTIONS FOR USE AND DISPOSAL

▪ Do not expose the product to rain or moisture. Use it only indoors to prevent any electrical hazard or fire ▪ Do not expose the product to heat sources ▪ The product must be installed by qualified professionals ▪ The product should not be left within the reach of unsupervised children or persons with disabilities for whom the ability

to comply with safety regulations is prevented ▪ Do not try to open the product. If the product has suffered damage or power cords were not insulated, do not touch the

product and immediately consult a qualified professional ▪ Do not leave the unit connected to a power source when not in use ▪ Do not use extension cords or other accessories other than those expressly recommended by the manufacturer, to avoid

risk of fire or electric shock

The symbol indicated on the accessories means that the batteries in this product should not be disposed of with other household waste at the end of their life cycle. To protect natural resources and promote the reuse of materials, please separate batteries from other types of waste using the free return system in your area of residence.

DECLARATION OF CONFORMITY "Mobisat S.a.g.l., (herein referred to as MOBISAT®) hereby declares that ROCK meets the essential requirements and other relevant provisions of Directive 1999/05/EC." ROCK is homologated for permanent installation inside a vehicle E26

MOBISAT S.a.g.l. VIA LIVIO 24 6830 - CHIASSO SVIZZERA http://www.mobisat.eu