ROI of Talent Management

presented by

Tom McKeownEVP of Sales & Marketing

Judy FortSr. Solutions Engineer

Agenda: The 5 W’s and an H

Who

What

Where

When

Why

How

is talent management?

are the benefits within each solution?

should my organization make this investment?

do you use to measure ROI?

is the right time to implement a TMS?

do I begin my search for the right TMS provider?

Who is Talent Management?

As an HR professional, you know the ability to present a robust business case, while simultaneously demonstrating value from talent is pivotal to the success of your organization.

Implementing a talent management solution is simply a tool to better help YOU manage your talent.

Talent management is not a what, it is a who. And the who is,

you

But don’t just take our word for it….

Organizations with superior talent management practices generate 26% higher revenue per employee, 40% lower turnover among high potential employees and 29% higher employee engagement than their peers.

Bersin by Deloitte 2013

What do you use to measure ROI?

We have broken down the process into 3 relevant strategies worth measuring, once you have implemented your talent

management solution:

‘People’ MetricsDo you see improved customer service relationship skills?

Have you noticed enhanced negotiating ability?Are you seeing better market intelligence?

Business Performance

Do you see a higher overall profit?Are you noticing more revenues?

Do you see higher customer satisfaction ratings?Is there an increase in customer numbers?

Are you noticing more repeat business?

Financial Success

Business Insights with Talent Management

To obtain the information needed to measure those 3 strategies, you can choose to become

eitherfrustrated

or

automatedWhen you unify your talent practices with a talent

management solution, you can spend less time collecting and checking for accuracy and more time

analyzing the meaning of your talent data.

With the help of technology, you can effectively convey valuable business insights, while also tracking

and measuring talent ROI.

Retention/Attrition

Performance ratings

Percentage of “high potentials”

Engagement scores

Career progression

Succession ratios

HR Metrics

Where are the benefits within each solution?

Within a Unified talent management solution, there are

different modules. Each can be used stand-alone or as

a complete Unified solution.

Applicant Tracking System (ATS)

Employee Performance Managemen

t (EPM)

Learning Managemen

t System (LMS)

Career Development & Succession

Planning (CDSP)

Compensation

ROI for Recruitment - ATS

Great people are the foundation of your business; you need to attract and hire top talent

ROI for Recruitment - ATS

Reports create insights into which channels are the most cost effective, enabling recruiters to invest only in the sources where results are achieved

The ability to manage internal and external talent pools within one simple solution helps reduce time to hire

Create more effective sourcing programs by reproducing and utilizing the talent profiles of the highest performing employees

Allows you to focus on the more-qualified applicants (as determined by screening questions, assessments, etc) which leads to better hires

837550

By the Numbers

An 83% reduction in the time required to post new positions.

A 75% increase in qualified candidates per open position.

A 50% increase in hiring manager satisfaction based on the quality of resumes submitted.

EDG, Inc.. Case Study: Applicant Tracking (October 2013)

ROI of Performance - EPM

Companies and people perform

better when their goals are aligned,

performance is measured, and

success is rewarded.

ROI of Performance - EPM

Seamlessly align talent programs with measurable business goals. This, in turn, helps you measure employees impact, which is key for your continued investment in talent.

Skills and competencies assessments are part of the review process which then is unified into the overall employee evaluation

Customizable workflows can be configured to fit any existing performance processes within any organization

Effortlessly keep track of bonus pay-outs and annual salary reviews by linking them to automated performance evaluations

677578

By the Numbers

A 67% reduction in the time required to prepare for an employee evaluation.

A 75% reduction in the amount of time required to conduct the employee evaluation.

A 78% improvement in departmental compliance in meeting evaluation deadlines.

EDG, Inc.. Case Study: Employee Performance (October 2013)

ROI of Learning & Development – LMS

When you allow individual users the ability to update and manage their own

talent profiles, such as adding performance/skills data and career

aspirations, you save yourself time.

ROI of Learning & Development – LMS

Monitoring competency assessments through a talent management system allows you to then use your analytics to show if the investment in training certain areas are resulting in fewer gaps and increased performance for individuals or teams of employees

It is essential that you know what skills and competencies exist within your organization and if these will support your company’s future strategy

Progression planning made easy with continued evaluations linked back to skills and competencies

Effectively track the learning and development of your employee through a Total Talent Profile – this part of the system allows you to view a complete overview of the employee lifecycle quickly and easily

ROI of Succession Planning - CDSP

Correctly placing talent secures both the individuals and

organizations future growth and performance.

ROI of Succession Planning - CDSP

With a talent management system, you can utilize a powerful analytics tool to assess key indicators of your organizational health such as bench strengths and areas of risk

Optimize configurable talent grids such as 9-Box grids supported with comprehensive workflows for calibration

Avoid external hiring costs by easily identifying high performing internal talent and matching them to specific vacancies

Automated succession scenarios, Domino Lists and career paths provide early identification and adaptable career plans to easily meet your employees professional preferences

ROI of CompensationGet your pay and reward structure RIGHT and you’ll not only improve your financial performance, but you’ll also find it easier to attract, retain, and develop the best talent.

When is the right time to implement?

NOW

Let’s face it, accurate information is vital to improving the performance of talent initiatives. Without it decisions are

based solely on instinct or opinion, which can be damaging to the success of your organization.

Unifying talent processes by offering all processes on the same platform with a single, shared database provides an

organization with comprehensive and precise intelligence, in real-time.

Why should my organization make this investment?

Ask yourself…

Who are my top performers?

How aligned is our talent to the overall business objective of the organization?

What risks do I face if our top talent’s performance goes unrecognized and is not rewarded properly?

When it comes to the things that matter and/or drive the business, how focused is our talent?

Is our talent aware of all internal development and growth opportunities?

We can all agree…

With a UNIFIED talent management solution:

Data is available immediately throughout the entire suite with updates made via a single

screen

Administration efforts are reduced significantly

More meaningful analytics are possible

The most effective HR teams must be able to

calculate,retrieve,understand,evaluate,& present

key metrics within their organization in order to support the business.

How do I begin my search for the right talent management provider?

You can start by contacting HRsmart and allow us to show you how we could

benefit your organization.

Whether it’s your first time looking into a talent

management solution or your 100th time, we can show you why our solution is the next

generation of talent management.

YOUnifiedNo one knows

like HRsmart!

DEMO

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February 18th – 11:00 AM CST

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Questions

Tom McKeownEVP of Sales and Marketing

tmckeown@hrsmart.comO: 972.783.3000

Thank You For Attending