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Role of Ad Agencies

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    Dr. Mohua Banerjee

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    Advertisers (clients)

    Advertising agency

    Media organizations

    MC specialist organizations

    Provider of collateral services

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    Have the products/services/causes to bemarketed

    Provide the funds for advertising &promotions

    Develop the marketing program

    Perform activities through own advertisingdepartment or outside advertisement agency

    Make final decisions regarding advertisingand promotional program

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    The centralized system

    The decentralized system (including category

    management system)

    In-house agencies

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    Advertising manager controls the entire

    promotion operations:

    developing plans forapproval by management; planning mediaschedules; recommending promotions program

    with other depts.involving marketing functions; with outsideagencies for media buying services to place ads

    organize addept.; supervise, control activities; work withproduction, media, art, copy, sales promotion

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    Assign each product/brand to a brand managerresponsible for total management of the brand develop marketing program, identify targetmarkets, develop IMC to differentiate the brand

    Brands compete against each other within thecompany, not just against outside competitors

    Role of marketing services is to assist brandmanagers in planning and coordinating IMC

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    - additional layer ofmanagement above brand managers tocoordinate efforts of all brand managers

    handling related group of products

    - authority to overridebrand managers decisions; coordinates with

    agencies to obtain media discounts

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    Advertising agency set up, owned, operatedby the advertiser

    Given a separate identity and responsible forexpenditure of advertising budget

    Companies combine in-house efforts withoutside agencies

    Internal creative dept. handles design of weeklycirculars, direct-mail pieces, in-store displays,

    promotions (merchandising, sales promo)

    Outside agencies develop branding, image-orientedads for specific TV & print matter (creative mediaservices)

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    Outside firm Specializes in the creation, production, placement

    of communications message, other services tofacilitate marketing and promotions process

    Agency staff includes artists, writers, mediaanalysts, researchers with specific skills,knowledge and experience

    Large advertisers retain number of agencies for

    marketing number of products

    Vast experience (Ex. ad agency handling travel-related account)

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    creation & execution of ads individuals who conceive ideas for ads,

    write headlines, subheads, body copy

    how the ad looks; art director, graphic

    designer drawings that show what ad will look like (print

    ads)

    sequence of frames that depict the

    commercial in still form (TV ads)

    hire printers, engravers,photographers, typographers to complete finishedproduct

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    link between adagency and client

    Account executive responsible forunderstanding advertisers promoting needs andinterpreting them to agency personnel

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    . gather, analyze information usefulin developing ads for clients

    Account planners individuals who gather information abouttarget audience that is relevant to client and work with accountexecutives, creative team members, media specialists

    . analyzes, selects, contracts for spaceor time in the media that is used to deliver clientsadvertising message; develops media plan

    . develops contests,premiums, promotions, POS materials

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    Performs basic operating and administrativefunctions accounting, finance, HR

    Ad agency must generate new business

    64% of income goes to salary and benefits for

    employees

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    Small ad agencies that provide only creativeservices

    Staff includes only writers and artists; nomedia, research, other activities

    Companys desire to maintain control ofother functions internally

    Full-service agencies subcontract work to

    them when busy

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    Has program content that attracts consumers sothat advertisers and agencies will want to buytime or space with them

    Provides entertainment or information toviewers, readers or subscribers

    Provides environment for firms marketingcommunication message

    Sells itself as a way for companies to reach theirtarget markets with their messages effectively

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    Companies that specialize in the buying ofmedia, particularly radio and television time

    Clients and agencies develop their own mediastrategies and hire the buying service toexecute them

    They receive large discounts and can saveclient/agent money on media purchases

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    Provide services in their area of expertise: Direct marketing agency companies communicate

    with consumers through telemarketing, direct mail,internet (database management)

    Sales promotion agencies develops contests,sweepstakes, premium offers, sampling programs

    Interactive agencies develop websites for theInternet, banner ads, search engine optimization, textmessages, CD-ROMs (digital media)

    PR firms generate publicity for a company & itsproducts, focus on relationships & communicationswith relevant publics

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    Include marketing research companies,package design firms, consultants,photographers, printers, video productionhouses, event marketing companies

    Provide wide range of support functions usedby advertisers, agencies, media

    organizations, MC specialist organizations develop brochures, POP materials, etc.

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