March 2015
STUDENT AFFAIRS:
A COMMITMENT TO STUDENT LEARNING
Roles and Responsibilities
http://www.siue.edu/studentaffairs/
STUDENT AFFAIRS:
A COMMITMENT TO STUDENT LEARNING
TABLE OF CONTENTS
Executive Summary Institutional Mission 1
Educational Equity 1
Faculty and Academic Affairs Collaboration 1
Campus Learning Environment 1
Student Services and Programs 2
Southern Illinois University Edwardsville
SIUE Mission, Vision and Values 3
University Statement on Diversity 5
Student Affairs
Vision 6
Mission 6
Values 6
Thematic Goals 7
Operational Goals 8
The Five “C’s” 9
TEAM 10
Centers of Excellence Definition of Centers of Excellence 11
Office of the Vice Chancellor for Student Affairs 12
Campus Recreation 13
Career Development Center 14
Counseling Services 15
Dean of Students 17
Disability Support Services 18
Early Childhood Center 19
Health Service 20
Kimmel Student Involvement Center 21
Morris University Center 22
Student Opportunities for Academic Results 23
University Housing 24
Student Affairs Student Learning Outcomes Student Learning Outcomes 26
Standards of Professional Practice National Association of Student Personnel Administrators (NASPA) 29
Executive Summary
• Institutional Mission
• Educational Equity
• Faculty and Academic Affairs
Collaboration
• Campus Learning Environment
• Student Services Program
Executive Summary
The following summary captures the essence of the roles and functions of Student Affairs at
Southern Illinois University Edwardsville. The staff of Student Affairs will:
Institutional Mission
• Subscribe to, support and explain the values, mission, and policies of the institution.
• Serve as an integral part of the institutional structure.
Educational Equity
• Play a central role in improving access, retention, and graduation of students from under-
represented groups.
• Ensure that student services and personal development programs meet the needs of the
full range of SIUE students.
• Promote and support the diverse needs of students.
Faculty and Academic Affairs Collaboration
• Assist faculty in their work with students by providing consultation and intervention
when requested.
• Serve as a resource for faculty in their work with individual students and student groups.
• Support faculty in their teaching, advising and mentoring role in and out of the
classroom.
Campus Learning Environment
• Create a collaborative environment which emphasizes the personal and social as well as
intellectual development of students.
• Encourage development of rich and diverse campus learning communities for students.
• Establish policies and programs that contribute to a safe and secure campus.
• Identify potential problem areas of students and develop suitable institutional responses.
• Encourage faculty participation in out-of-classroom activities for students.
1
Student Services and Programs
• Provide a broad array of support systems (academic support, counseling, housing and
dining services, judicial services, health services, academic recognition activities, student
activities and programming, recreation, student leadership, and support services for
students with disabilities) and activities that contribute to the general welfare of the
campus community.
• Through collaboration, Student Affair’s staff members coordinate the functions and
programs of Student Affairs with Academic Affairs, Administrative Affairs, and
University Relations to provide programs and services which assist students in reaching
their academic and personal goals.
• Be good stewards of the physical and fiscal resources for which Student Affairs is
responsible.
• Adhere to high ethical and professional standards in the discharge of one’s
responsibilities.
2
SOUTHERN ILLINOIS UNIVERSITY
EDWARDSVILLE
• SIUE Mission, Vision and Values
• University Statement on Diversity
SIUE Mission, Vision and Values
University Mission
Southern Illinois University Edwardsville is a student-centered educational community dedicated
to communicating, expanding and integrating knowledge. In a spirit of collaboration enriched by
diverse ideas, our comprehensive and unique array of undergraduate and graduate programs
develops professionals, scholars and leaders who shape a changing world.
University Vision
Southern Illinois University Edwardsville will achieve greater national and global recognition
and academic prominence through innovative and interdisciplinary programs that empower
individuals to achieve their full potential.
University Values
Recognizing public education as the cornerstone of a democracy, SIUE carries out its mission
based on certain fundamental, shared values. We value:
Citizenship
Social, civic and political responsibility — globally, nationally, locally, and within the
University
Active partnerships and a climate of collaboration and cooperation among students, faculty,
staff, alumni and the larger community
Sustainable practices in environmental, financial and social endeavors
Excellence
High-quality learning within and beyond the classroom
Continuous improvement and innovation
Outstanding scholarship and public service
Inclusion
A welcoming and supportive environment
Openness to the rich diversity of humankind in all aspects of university life
Respect for individuals, differences, and cultures
Intellectual freedom and diversity of thought
3
Integrity
Accountability to those we serve and from whom we receive support
Honesty in our communications and in our actions
Wisdom
Creation, preservation, and sharing of knowledge
Application of knowledge in a manner that promotes the common good
Life-long learning
4
University Statement on Diversity
Student Affairs, in pursuit of excellence in education, is committed to achieving the
university’s goals to foster a harmonious campus community . . . .
All societies and peoples have contributed to the rich mix of contemporary humanity. In order to
achieve domestic and international peace, social justice and the development of full human
potential, we must build on this diversity and inclusion.
Southern Illinois University Edwardsville nurtures an open, respectful, and welcoming
climate that facilitates learning and work. Each member of the University is responsible
for contributing to such a campus environment.
Southern Illinois University Edwardsville is committed to education that explores the
historic significance of diversity in order to understand the present and to better enable
our community to engage the future.
Integral to this commitment, Southern Illinois University Edwardsville strives for a
student body and a workforce that is both diverse and inclusive.
5
STUDENT AFFAIRS
• Vision
• Mission
• Values
• Thematic Goals
• Operational Goals
• The Five “C’s”
• TEAM
Student Affairs Vision
In pursuit of educational excellence, Student Affairs will be recognized nationally for exemplary
services and programs that enhance personal and professional development.
Student Affairs Mission
Through comprehensive co-curricular opportunities and access to services that enhance learning
and achievement, Student Affairs is dedicated to supporting and challenging students to achieve
their full potential.
Student Affairs Values
Student Affairs will strive to create a culture of caring in an effort to develop a campus climate in
which students feel they are the focus of our professional energies. To that end, the staff
members are committed to being:
Student Centered – Student Affairs’ practices, procedures and processes will reflect students’
needs first and foremost.
Student Friendly – Student Affairs assists students by developing personal relationships and by
supporting students as mentors, advocates and friends.
Student Focused – Student Affairs creates a climate in which services are provided in a
courteous and professional way and provides students with current, complete and accurate
information.
Student Caring – Student Affairs adheres to a “We Care” philosophy that reflects a sense of
student importance and creates an environment in which all students feel supported and
comfortable.
Student Pride – Student Affairs assists students in developing respect for themselves and others,
teaches students to recognize their responsibilities and encourages them to achieve high
standards of academic performance and personal behavior.
6
Student Affairs Thematic Goals
PROGRAMMATIC ENHANCEMENT: Assessing the appropriate level of staffing to protect
and enhance our commitment to quality services.
BUILDING THE FUTURE: Expanding and improving physical facilities in response to the
demand for expanded space.
CAMPUS LIFE: Continuing to provide students with vibrant and dynamic student activities,
programs, and events.
STUDENT SUCCESS: Developing a strategic, data-driven, retention model with Academic
Affairs to achieve the retention rate as reported in our six-year retention data.
GLOBAL CAMPUS CLIMATE: Internationalizing the campus in preparing our students for a
more global society.
PROFESSIONAL ENHANCEMENT: Providing staff with opportunities to include
establishing and developing a College of Student Personnel program with Academic Affairs.
7
Student Affairs Operational Goals
In an effort to accomplish the University’s mission and enhance
student learning and development, Student Affairs will:
Provide accurate, clear, and timely
information to students in order that they make
informed decisions throughout their
educational careers.
Protect, preserve and maintain University
assets.
Recognize, value and appreciate the
contributions of the staff as a whole as well as
individually.
Provide quality health care and health
education.
Provide a range of counseling and personal
support services.
Provide a wide range of health and wellness
activities designed to maximize student
performance and establish healthy life styles.
Adjudicate all student disciplinary cases with
adherence to the principles of due process and
fairness.
Provide a University Center which supports
student learning, contributes to campus life
and encourages interaction between students,
faculty, staff and members of the community.
Provide quality dining services that respond
to the needs of the University community.
Provide students with a residential living
experience that supports classroom learning
and student development that develops an
appreciation of diversity.
8
Implement a management procedure that
includes personnel evaluation and a
commitment to a diverse work force.
Provide services and appropriate
accommodations to permit students with
disabilities to successfully pursue their
educational goals.
Provide an educational childcare program
which enables parents to participate in the
educational process.
Recognize students for their academic
achievements through ceremonies, programs
and activities.
Provide opportunities for students to develop
leadership skills which complement classroom
learning and provide volunteer service to the
community.
Provide transition programs and services to
assist students in meeting their educational
goals.
Develop ongoing assessment of learning,
research on changing student needs and
evaluate the effectiveness of services.
Foster a climate of civility, respect and
appreciation for diversity and acceptance and
recognition of individual differences.
Student Affairs: The Five “C’s”
Student Affairs professionals and many faculty and staff members across the University support
students in achieving their goals. The work that Student Affairs professionals undertake is
guided by the five “C’s” as defined below:
Collaboration
Good practice for Student Affairs professionals at SIUE suggests collaboration whenever it is
practical or useful to do so. Collaboration among Student Affairs units and with units in other
functional areas, particularly Academic Affairs, is valued and practiced.
Coordination
As professionals, Student Affairs staff members strive to coordinate their planning and services
with other staff members who may be assisting or supporting efforts to deliver programs,
activities and services.
Cooperation
Student Affairs professionals work with others across campus to assist students in achieving their
academic and professional goals. Cooperation is highly valued and often sought.
Communication
As professionals, Student Affairs staff members utilize communication skills when conveying
messages to faculty, staff and students. Staff members have a special responsibility to convey
messages to students which develop trust, empathy and patience.
Collegiality
As professionals, Student Affairs staff members work to support and encourage faculty and staff
in their common purpose of assisting students to grow and develop in their chosen fields.
9
TEAM
Student Affairs staff members are committed to working together as a TEAM; as well as serving
our students individually and collectively by assuming the following roles. . . .
Teachers: We teach students about the many challenges of life.
Educators: We educate students about the world around them.
Advisers: We advise students on personal, academic and administrative matters.
Mentors: We mentor students by serving as role models.
10
CENTERS OF EXCELLENCE
• Definition of Centers of Excellence
• Office of the Vice Chancellor for
Student Affairs
• Campus Recreation
• Career Development Center
• Counseling Services
• Dean of Students
• Disability Support Services
• Early Childhood Center
• Health Service
• Kimmel Student Involvement Center
• Morris University Center
• Student Opportunities for Academic Results
• University Housing
Centers of Excellence
Quoting from the University Values statement, “SIUE carries out its mission based on certain
fundamental, shared values.” Among them:
Excellence
High-quality student learning
Continuous improvement and innovation
Outstanding scholarship and public service
Standards consonant with the premier status to which we aspire
Student Affairs Commitment to Excellence
Student Affairs recognizes and affirms its role in achieving the mission of the University by
creating “Centers of Excellence” which contain and strive for certain characteristics of quality in
its delivery of services to the student. These include:
New, creative and innovative programs
Continuous quality improvement that focuses on service to the student
National and regional prominence in our respective fields
Programs that significantly contribute to retention
Exemplary satisfaction rating of service delivery
Prudent and fiscally responsible budget principals
Cutting edge facilities and programs
Accreditation from the respective accrediting association
Personnel with appropriate and exceptional credentials
Outside affirmation by media and professional organizations
Innovative programs that meet the needs of a dynamic student body
11
Office of the Vice Chancellor for Student Affairs
The Office of the Vice Chancellor for Student Affairs serves as the primary advocate for students
and student concerns, provides services and activities which enhance students’ learning
experiences, administers the Student Code of Conduct and adjudicates complaints filed under the
Code, and assists students in the resolution of problems involving multiple University offices.
Activities
Student Recognition Activities
SIUE Experience
SIUE 1st
Parents’ Program
Phi Eta Sigma
Services
Administration of the Student Code of Conduct
Student Appeals
Student Advocacy
12
Campus Recreation
Mission
In support of the mission of Southern Illinois University Edwardsville, Campus Recreation offers
the University community recreational and educational opportunities that teach the values of
wellness of mind, body, and spirit. Campus Recreation enhances the collegiate experience,
fosters personal and professional development, and provides opportunities for cultural and social
interaction.
Goals
To develop and maintain the highest quality recreational opportunities, wellness activities,
and physical facilities in order to support the educational and student development objectives
of the University;
To develop a staff with a commitment to quality service by providing learning experiences
that will enhance personal and professional growth; and
To provide support for institutional and community programs that promote SIUE as premier
metropolitan University.
Campus Recreation provides the University community with a wide range of leisure activities. It
is responsible for the management of the Student Fitness Center, the Outdoor Recreation
Complex, and the Cougar Lake Recreation Area.
Activities Services
Intramural Sports Lifestyle and Fitness Assessment
Club Sports Equipment Checkout and Rental Program
Informal (Drop In) Recreation Disability Accessible Recreation Opportunities
Wellness Activities Health and Wellness Workshops
Outdoor Recreation Experiential Programs
Family Activities
Fitness Programming
Special Events
Aquatics
13
Career Development Center
Mission
The Career Development Center provides comprehensive and individualized career services to
promote life long career success and professional excellence. The Center offers guidance and
resources related to career exploration and development, planning and preparation, experiential
education, professional growth and job attainment. This is accomplished by partnering with
faculty, staff, alumni and employers to help guide students through the transition to their future
success.
Goals
To provide high quality customer service to all Career Development Center constituents
To ensure that students are in an academic major and career path that align with their
personal and professional goals
To assist students and alumni with resources to explore, choose, evaluate and
implement effective career goals and objectives
To provide students and alumni access to a wide range of employers for Co-op,
Internship and full-time career opportunities through career fairs, job listings, on-
campus interviews and networking events
To assist students with securing “real world” work experiences through Co-op and
Internship opportunities that enhance their classroom learning
To educate students on the proper use of social media to build and maintain their
professional network
To provide specialized career services for transitioning military and student veterans
To increase global employment awareness for both domestic and International students
To increase campus awareness of federal employment initiatives and opportunities
Activities
Career Fairs
Workshops
Presentations
Mock Networking Events
Employer Panels
Guest Speakers
National and Regional Professional Associations
Campus Committees and Organizations
Mock Interview Days
Career Exploration and Majors Fair
Services
Career Counseling
Career Assessments and Interpretation
Co-op/Internship Program
Curricular Practical Training for International
Students
Employer Connections
On-Campus Interviews
Cougar Jobline
Interview and Resume Preparation
Job Search Strategies
Career Planning and Development Course
Graduate School and Professional Program
Applications/Personal Statements
Specialized services based on community
need/request
Strategies for using social media professionally
14
Counseling Services
Mission Statement
Counseling Services actively promotes the personal, social, emotional, and cognitive growth of
SIUE students. This service is provided through individual counseling, psycho-education,
consultation, and referral. Our staff works closely with students, faculty members, student
affairs administrators, public safety officers, health care services providers, housing staff, and
sometimes the family of SIUE students. Special attention is paid to the ongoing issues affecting
college students today, such as sexual assault and substance use awareness and prevention.
Another important focus is on the awareness of social and cultural differences among the SIUE
community. Counseling Services employs psychologists and professional counselors to help
students in resolving personal problems, managing mental illness, and coping with the stress that
is a part of university life.
Values Statement
Counseling Services values and maintains the highest professional ethical standards in order to
foster the psychological well-being and development of SIUE students. We value integrity,
openness, cooperation, social and cultural differences, and collegiality. We appreciate and
respect diversity and individual differences in all their forms.
Vision Statement
Counseling Services is committed to being a premier provider of psychological services. All staff
will be licensed and in a continuous pattern of professional growth and development. The staff
will supervise the training of new counseling professionals. Counseling Services are located in
facilities that are appropriate to its function and accessible to all members of the SIUE
community.
Goals
To provide an open and accepting environment in which effective treatment can occur;
To enhance student academic and personal achievement through the resolution of
personal and/or mental health related issues;
To educate the University community about the nature and prevention of mental illness,
sexual assault, and substance abuse by raising awareness through student-centered best
practices; and
To support academic units by providing practicum experiences for graduate students
enrolled in programs related to the function of Counseling Services.
15
Activities
Workshops/Classroom Presentations
Sexual Assault Prevention Education
Alcohol and Drug Prevention Education
Wellness Event Planning
Master’s and Doctoral Level Training Site
Maintain Government Grant Funding
Services
Individual, Couple, Group, and Crisis Counseling
Consultation and Collaboration with the University Community
Psychological Assessment
Psycho-Educational Outreach and Programming
On-line Resources
16
Dean of Students
Mission
The Dean of Students seeks to enhance the educational environment of the University by
fostering a caring, just, and civil campus community in which student learning and scholarship
can flourish. The Dean of Students serves as an advocate for student concerns and issues and
assists students in overcoming obstacles to the accomplishment of their academic and
developmental goals.
Goals
To promote a campus environment which fosters intellectual growth, civil discourse, and
student achievements;
To articulate the values, ethics, and behavioral expectations of the University;
To adjudicate charges filed under the Student Code of Conduct fairly, reasonably, and
according to the specified process; and
To promote student growth and learning through individual responsibility.
Activities
Student Advocacy
Student Problem Resolution
Administrator of the Student Code of Conduct
Services
Student Judicial Affairs
Conflict Mediation
Appeals
17
Disability Support Services
Mission
Disability Support Services (DSS) provides reasonable academic accommodations to ensure that
students with disabilities have access to the University and its programs through intentional
interventions, programs, and services in order to meet federal guidelines, encourage personal
growth, and increase effective communication.
Federal Compliance Statement
This office is the official University department to review and house student disability
documentation as designated by Section 504 of the Rehabilitation Act of 1973, as amended, and
the Americans with Disabilities Act Amendments (ADAA).
Goals
To assist students with disabilities as they plan and implement academic goals;
To minimize the effects of the functional impacts of disability that inhibit access to the
University and its programs;
To provide the University community with updated information regarding the effects of
the law, civil liberties, and culture of students with disabilities at SIUE;
To provide services and equipment to assist students in attaining their academic goals;
To provide educational opportunities to students with disabilities regarding disability as a
diverse culture;
To assist students with disabilities in skill development areas, such as time management,
test-taking, note-taking, and study preparation; and
To provide curricular and co-curricular disability awareness programs and services.
Activities
Disability Awareness Month (October)
The Great Disability Challenge
Curricular and Co-Curricular Awareness
Programming
New Horizons (Disability and Ability Student
Group)
Faculty-Led Study Abroad Program
Services
Resources for Students with Disabilities
Priority Registration/Advocacy
Assistive Technology
Curricular and Co-Curricular Accommodations
Examination Accommodations
Learning Strategies
Time Management Skill Development
Note-Taking Skill Development
Study Skill Development
Adult Intelligence and Achievement Evaluation
Attention Deficit Referral and Evaluation
Academic Advising Assistance
Closed Circuit Television
Interpreters/Real-Time Captioning
Volunteer Note-Taking Assistance
Textbooks in Alternate Formats
18
Early Childhood Center
Mission
The Early Childhood Center’s three-part mission is:
To provide quality care and education for children ages two through five of the University
community.
To assist student parents with their goal of obtaining a college degree by providing them with
convenient and affordable childcare and connecting them to resources.
To serve as a demonstration site for research, observation, and practicum purposes.
Goals
As a school community, we have committed to the following:
Providing the highest quality care and education for young children, where we:
Respect the dignity, worth, and uniqueness of each individual (each child, family
member, and educator);
See children as thinkers, researchers, and problem solvers; and
Recognize that children and adults achieve their full potential in the context of
relationships based upon trust and respect.
Providing a supportive environment and resources where:
Families feel accepted and welcomed;
Educators appreciate and support the bond between each child and family; and
Educators value the development of relationships, open dialogue, and collaborations.
● Serving as an integral part of the Division of Student Affairs by:
Supporting the academic/employment goals of faculty, staff, and students across
campus; and
Enhancing the development of student employees' professional skills and
dispositions.
Activities
Parent Workshops
Student Parent Support Group
Family Events
Volunteer Opportunities
Observation
Research
Practicum Training
Student Employment opportunities
Services
Child Care Services –Full and Half-Day
19
Health Service
Mission
Dedicated to educational and personal development, Health Service provides accessible acute
clinical care and health education programming which assists students to fully engage in the
intellectual, cultural and social life of the University community, complements the academic
mission of the University, and encourages students to take responsibility for their health.
Vision
Health Service supports professional efforts to encourage and enhance a healthy lifestyle for all
SIUE students.
Values
Health Service serves as a medical resource for the campus community supporting students in
the achievement of their academic goals through collaboration, openness, excellence, and
citizenship.
Goals
To provide high-quality, accessible, and cost-effective health services that meet student
needs;
To provide a professional, student-centered environment in which to meet student health care
needs;
To engage in and support cooperative health education activities with other campus units; and
To conduct systematic evaluation and assessment of all services to ensure high-quality
patient care and sensitivity to changing campus needs.
Health Service provides acute clinical medical care and health education services for the campus
community. Health Service engages in health education through various education programs and
activities presented on campus throughout the year.
Activities Services
Student Medical Benefit Advisory Committee Acute Medical Care
Influenza Immunization Campaign Sexual Health Clinic
Wellness and Health Education Lectures Medical Laboratory Services
Wellness and Health Education Programing Pharmacy
Illinois Immunization Program Immunization Clinic
Athletic Pre-participation Physicals Allied Health Training Site
International Student Insurance Program Influenza Immunization
20
Kimmel Student Involvement Center
Mission
The Kimmel Student Involvement Center offers educational, cultural, and social enrichment
opportunities that support student learning and campus life through participation in structured
leadership experiences, campus organizations, and volunteerism to develop a life-long
appreciation of diversity, recognition of the value of involvement, responsible decision making,
and professional and personal development.
Goals
To provide enrichment opportunities for students, student organization advisers and staff that
foster growth and development;
To provide programs and services that meet the educational, cultural, social, and diverse
needs of the University community and enhance campus life;
To strengthen collaborative relationships with Academic Affairs, University units, and the
surrounding community to enrich student learning and strengthen co-curricular educational
opportunities for students;
To promote the programs and services of the Kimmel Student Involvement Center and to
enhance its image and visibility in the University community through continued development
of promotional initiatives; and
To engage in an effective process that assesses outcomes and ensures continuous quality
improvement.
Activities
Campus Activities
Programs and Events
Civic Engagement and Social Justice
Leadership Development
Greek Affairs
Services
Student Government Advisement
Campus Activities Board Advisement
“We Are One” Campaign Advisement
Alliance of Students Against Poverty
(ASAP) Advisement
Raise Your Voice Advisement
Greek Council Advisement
Services (continued)
Panhellenic Council Advisement
Interfraternity Council Advisement
National Pan-Hellenic Council Advisement
Student Organization Advisement
Volunteer Service Placement
Service Learning Placement
Program Planning Assistance
Posting/Chalking/Staking Approval
Pepsi Banner Approval
Student Organization Locker and Office
Space Approval
Student Organization Scheduling
University Wide Event Coordination (Welcome Week, Homecoming, Family Weekend,
Black Heritage Month and Springfest) Student Organization Directory
Student Awards and Scholarship
Opportunities
21
Morris University Center
The Morris University Center is one of the premier student centers in the Midwest and is the
center of campus life at Southern Illinois University Edwardsville. The University Center was
opened March 3, 1967. Designed by Hellmuth, Obata & Kassabaum Inc., the 220,000 square
foot facility provides a place for social, cultural, recreational, and educational programming, as
well as numerous essential services. The services provided by the University Center include
Dining Services across campus including catering, University Bookstore, Textbook Service
(undergraduate book rental program housed at University Park), campus vending, and operations
of the facility which include Housekeeping, Event Services, and Cougar Lanes.
Vision
Excellence
Mission
Excellence in: Service, quality, collaboration, building community, student development, and
sustainability.
Goals
To provide excellent high quality service in each of our service delivery areas;
To provide programs and services that facilitate building community and enhance a sense of
identity and belonging with the University and to encourage student development; and
To foster cultural growth and understanding through the support of educational, cultural,
social, and entertainment programs.
Activities Services
Freshman First Night National and Self-branded Dining Concepts
Goshen Showcase Catering
Supplemental Programming University Bookstore
Textbook Service (undergraduate textbook rental program)
Event Services
Cougar Lanes Recreation Area
Ticket Sales
Welcome and Information Desk
Locker Rentals
Banking Services
University Hair
Concessions
The Alestle
22
Student Opportunities for Academic Results
Mission
The Student Opportunities for Academic Results (SOAR) program of Southern Illinois
University Edwardsville is committed to improving the graduation and retention rates of the
University by helping nontraditional and/or underrepresented students develop the necessary
characteristics and abilities to succeed at the University level. SOAR provides the support to
help students overcome the social, academic, and cultural barriers to higher education.
Goals
Promote academic development
Provide programs and services designed to create a campus environment that promotes a
quality college experience for minority students
Foster intellectual, cultural, social, and personal potential
Offer support services and programs that enhance cultural awareness
Assess and advocate for a campus climate of understanding and responsiveness to
students and their needs
Instill a sense of pride and appreciation for culture and heritage
Create a one-on-one approach to student needs
Build community awareness and leadership skills
Activities
Academic Development Workshops
Cultural Enrichment Programming
Academic Resource Strategies
Leadership Development
Services
Tutoring
Mentoring
Skill Development
Study Programs
Academic Advising
Midterm Academic Progress Reports
23
University Housing
Mission
University Housing is dedicated to fostering a quality living and learning environment.
Vision
University Housing seeks to be a progressive organization that creates an engaging living and
learning environment and will be recognized for providing quality customer services.
Educational Priority
University Housing fosters an environment that promotes opportunities for students to become
civically, socially, and academically responsible individuals who are engaged members of their
current and future communities.
Statement of Values
In addition to the shared values of Southern Illinois University Edwardsville, University Housing
values the following:
• Engaging students in active learning;
• Helping students develop coherent values, ethical standards and social awareness;
• Setting high expectations for students and staff;
• Using systematic inquiry to improve student and departmental performance;
• Providing leadership and efficient use of resources to help achieve the institution’s
mission and goals;
• Establishing educational partnerships; and
• Building supportive and inclusive living and learning communities.
Learning Outcomes
As a result of living in University Housing, each student will understand…
Civility
To be a successful member of the SIUE community, students need the help of a network of
caring people. In order to gain and keep social support students need social skills. Civility
expounds the essential skills that allow us to live well among others (Forni, 2003).
Sustainability
Sustainability is the ability to provide for the needs of the current generation without
compromising the ability of future generations to meet their needs (World Commission on
Environment and Development, 1987). University Housing embraces the triple bottom line of
sustainability: healthy environments social justice, and strong economies.
24
Academic Achievement
Students who thrive academically strive to embrace the 4-3-2-1 formula for success: graduate in
four (4) years; maintain at least a 3.0 (3) grade point average; spend at least two (2) hours of prep
time for every credit hour enrolled; and engage in one (1) campus or civic activity.
Interpersonal and Intrapersonal Competence
Realistic self-appraisal and self-understanding; personal attributes such as identity, strengths,
values; interdependence; meaningful relationships (Learning Reconsidered, 2004).
Goals
To improve quality service throughout all levels of University Housing;
To enhance academic support and intervention
To build an inclusive community and
To engage students.
Activities
Focused Interest Communities
Engagement Activities and Workshops Designed for Student Growth
Resident Housing Association (RHA)
Area Programming Committees
Services
Four (500-bed) Student Residence Halls
Cougar Village Apartment Complex (496 Apartments Including Single and Family Housing)
State of the Art Computer Labs with Internet Access
SIUE Mainframe Computer Access from Residence Hall Rooms
Wi-Fi Access throughout University Housing
Free Bus Service on Campus with Off-campus Local Connections Available
Local Telephone Service, Cable Television, and All Utilities Included in Contract Payment
University Housing Cable Access Channel with Free Current Movies and Information
Recycling Program
Conference Housing Facilities during Summer Months
25
Student Affairs
Student Learning Outcomes
The following eleven learning outcomes form the basis for a theoretical framework which requires the application and synthesis of
knowledge through active learning for the creation of powerful learning communities, experiences and programs.
Competencies Outcomes
Upon graduation, students will: Astin* Chickering**
Competence (Intellectual)
Developing Purpose Integrate classroom and out-of-classroom learning experiences.
Competence (Intellectual)
Moving Through Autonomy
Toward Interdependence
Developing Purpose
Developing Integrity
Integrate values learned from prior experiences with values
learned at the University.
Conscious of Self Managing Emotions
Moving Through Autonomy
Toward Interdependence
Developing Mature Interpersonal
Relationships
Attend activities, programs and events that they had not
experienced prior to attending the University.
Controversy with Civility
Citizenship (caring) Managing Emotions
Moving Through Autonomy
Toward Interdependence
Developing Mature Interpersonal
Relationships
Establishing Identity
Developing Purpose
Developing Integrity
Demonstrate that they value diversity and community.
26
Congruence
Commitment
Collaboration
Common Purpose
Citizenship (caring)
Developing Intellectual
Competence
Developing Interpersonal
Competence
Moving Through Autonomy
Toward Interdependence
Developing Mature Interpersonal
Relationships
Developing Purpose
Contribute to at least one group for the purpose of developing
projects, programs, relationships or performing volunteer service.
Collaboration Developing Interpersonal
Competence
Managing Emotions
Developing Mature Interpersonal
Relationships
Establishing Identity
Developing Purpose
Seek the advice and counsel of peers, faculty, staff and others.
Consciousness of Self
Congruence Developing Physical and Manual
Competence
Managing Emotions
Moving Through Autonomy
Toward Interdependence
Developing Mature Interpersonal
Relationships
Establishing Identity
Developing Purpose
Demonstrate that they value their own health and wellness and that
of others.
Congruence Developing Intellectual
Competence
Managing Emotions
Establishing Identity
Developing Purpose
Developing Integrity
Make decisions based on their values and ethical principles.
27
Consciousness of Self
Congruence
Commitment
Moving Through Autonomy
Toward Interdependence
Establishing Identity
Developing Purpose
Developing Integrity
Articulate personal and career goals.
Controversy with Civility Developing Competence
Managing Emotions
Moving Through Autonomy
Toward Interdependence
Developing Mature Interpersonal
Relationships
Establishing Identity
Developing Purpose
Developing Integrity
Demonstrate communication skills and behaviors necessary for the
work place.
Consciousness of Self
Controversy with Civility Competence (Intellectual)
Moving Through Autonomy
Toward Interdependence
Developing Mature Interpersonal
Relationships
Establishing Identity
Developing Purpose
Developing Integrity
Demonstrate a sense of curiosity and appreciation for life-long
learning.
*Higher Education Research Institute, 1996
**Education & Identity, 1993
28
STANDARDS OF PROFESSIONAL PRACTICE
• National Association of Student Personnel Administrators (NASPA)
Standards of Professional Practice
The National Association of Student Personnel Administrators (NASPA) is an organization of
colleges, universities, agencies, and professional educators whose members are committed to
providing services and education that enhance student growth and development. The association
seeks to promote student personnel work as a profession, which requires personal integrity,
belief in the dignity and worth of individuals, respect for individual differences and diversity a
commitment to service, and dedication to the development of individuals and the college
community through education. NASPA supports student personnel work by providing
opportunities for its members to expand knowledge and skills through professional education and
experience. The following standards were endorsed by NASPA at the December 1990 board of
directors meeting in Washington, D.C.:
1. Professional Services
Members of NASPA fulfill the responsibilities of their position by supporting the
educational interests, rights, and welfare of students in accordance with the mission of the
employing institution.
2. Agreement with Institutional Mission and Goals
Members who accept employment with an educational institution subscribe to the general
mission and goals of the institution.
3. Management of Institutional Resources
Members seek to advance the welfare of the employing institution through accountability
for the proper use of institutional funds, personnel, equipment, and other resources.
Members inform appropriate officials of conditions which may be potentially disruptive
or damaging to the institution’s mission, personnel, and property.
4. Employment Relationship
Members honor employment relationships. Members do not commence new duties or
obligations at another institution under a new contractual agreement until termination of
an existing contract, unless otherwise agreed to by the members of the member’s current
and new supervisors. Members adhere to professional practices in securing positions and
employment relationships.
5. Conflict of Interest
Members recognize their obligation to the employing institution and seek to avoid private
interests, obligations, and transactions which are in conflict of interest or give the
appearance of impropriety. Members clearly distinguish between statements and actions
which represent their own personal views and those which represent their employing
institution when important to do so.
29
6. Legal Authority
Members respect and acknowledge all lawful authority. Members refrain from conduct
involving dishonesty, fraud, deceit, and misrepresentation or unlawful discrimination.
NASPA recognizes that legal issues are often ambiguous, and members should seek the
advice of counsel as appropriate. Members demonstrate concern for the legal, social
codes and moral expectations of the communities in which they live and work even when
the dictates of one’s conscience may require behavior as a private citizen which is not in
keeping with these codes/expectations.
7. Equal Consideration and Treatment of Others
Members execute professional responsibilities with fairness and impartiality and show
equal consideration to individuals regardless of status or position. Members respect
individuality and promote an appreciation of human diversity in higher education. In
keeping with the mission of their respective institution and remaining cognizant of
federal, state, and local laws, they do not discriminate on the basis of race, religion,
creed, gender, age, national origin, sexual orientation, or physical disability. Members do
not engage in or tolerate harassment in any form and should exercise professional
judgment in entering into intimate relationships with those for whom they have any
supervisory, evaluative, or instructional responsibility.
8. Student Behavior
Members demonstrate and promote responsible behavior and support actions that
enhance personal growth and development of students. Members foster conditions
designed to ensure a student’s acceptance of responsibility for his/her own behavior.
Members inform and educate students as to sanctions or constraints on student behavior
which may result from violations of law or institutional policies.
9. Integrity of Information and Research
Members ensure that all information conveyed to others is accurate and in appropriate
context. In their research and publications, members conduct and report research studies
to assure accurate interpretation of findings, and they adhere to accepted professional
standards of academic integrity.
10. Confidentiality
Members ensure that confidentiality is maintained with respect to all privileged
communications and to educational and professional records considered confidential.
They inform all parties of the nature and/or limits of confidentiality. Members share
information only in accordance with institutional policies and relevant statutes when
given the informed consent or when required to prevent personal harm to themselves and
others.
30
11. Research Involving Human Subjects
Members are aware of and take responsibility for all pertinent ethical principles and
institutional requirements when planning any research activity dealing with human
subjects. (See Ethical Principles in the Conduct of Research with Human Participants.
Washington, D.C.: American Psychological Association, 1982.)
12. Representation of Professional Competence
Members at all times represent accurately their professional credentials, competencies,
and limitations and act to correct any misrepresentations of these qualifications by others.
Members make proper referrals to appropriate professionals when the member’s
professional competence does not meet the task or issue in question.
13. Selection and Promotions Practices
Members support nondiscriminatory, fair employment practices by appropriately
publicizing staff vacancies, selection criteria, deadlines, and promotion criteria in
accordance with the spirit and intent of equal opportunity policies and established legal
guidelines and institutional policies.
14. References
Members, when serving as a reference, provide accurate and complete information about
candidates, including both relevant strengths and limitations of a professional and
personal nature.
15. Job Definitions and Performance Evaluation
Members clearly define with subordinates and supervisors job responsibilities and
decision-making procedures, mutual expectations, accountability procedures, and
evaluation criteria.
16. Campus Community
Members promote a sense of community among all areas of the campus by working
cooperatively with students, faculty, staff and others outside the institution to address the
common goals of student learning and development. Members foster a climate of
collegiality and mutual respect in their work relationships.
17. Professional Development
Members have an obligation to continue personal professional growth and to contribute
to the development of the profession by enhancing personal knowledge and skills,
sharing ideas and information, improving professional practices, conducting and
reporting
31
research, and participating in association activities. Members promote and facilitate the
professional growth of staff, and they emphasize ethical standards in professional
preparation and development programs.
18. Assessment
Members regularly and systematically assess organizational structures, programs, and
services to determine whether the developmental goals and needs of students are being
met and to assure conformity to published standards and guidelines such as those of the
Council for the Advancement of Standards for Student Services/Development Programs
(CAS). Members collect data that include responses from students and other significant
constituencies and make assessment results available to appropriate institutional officials
for the purpose of revising and improving program goals and implementation.
2001 NASPA Member Handbook, National Association of Student
Personnel Administrators, Washington, DC, 2001, pgs. 17-18.
32