ROOT CAUSE ANALYSIS

MASTER AN EFFECTIVE EVIDENCE-BASED AND

SCALABLE PROBLEM-SOLVING METHOD

COURSE OUTLINE

16 hours of classroom instruction delivered over two working days

with no pre-training requirements.

Session 1: Introduction

� Learning objectives

� Tasks

Session 2: Sologic Overview

Session 3: Data Gathering

� Sources and quality

� Evidence examples

� Tasks

Session 4: Problem Statement

� Tasks

Session 5: Cause and Effect

� Importance

� Cause type

� Human factors

� Necessary and sufficient

� OR logic

� Termination points

� Applying evidence to causes

� Tasks

DAY 1

"Your process worked great. I was able to conduct a very successful

analysis and report my first time using Causelink.”

CORPORATE EHS MANAGER, LARGE MARINE SERVICES ORGANIZATION

Session 6: Solutions

� Solution types

� Process

� Tasks

� Evaluate solutions

� Levels of solution effectiveness

� Risky solutions

� Disciplinary action

� Solution matrix

� Implementation of solution

� Selecting solutions

� Action item lists

� If problem re-occurs

Session 7: Reporting

� Writing

� Effective reports

� Incident summaries

Session 8: Facilitation

� Analysis v facilitation

� Tasks

� Tools

� Soliciting information

� Interviewing

� Effective facilitation

� Leading an RCA team

� Managing meetings

Session 9: Software demonstration

� Tasks

Close and Evaluation

www.ciwem.org/training/root-cause-analysis

DAY 2

For further information about this course or to register visit:

https://www.ciwem.org/training/root-cause-analysis/

If you have any queries, please contact us:

Email: learning@ciwem.org

Phone: +44 (0)20 7831 3110

Chartered Institution of Water and Environmental Management (CIWEM)

Saffron House | 106-109 Saffron Hill | London | EC1N 8QS

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