May 2015

Ross Dundas Ground Floor, 6 Jackson Terrace, Aberdeen, AB24 4PY l 07931 503247 / 01224 634916 l ross@dundasemail.com l @rossdundas l http://uk.linkedin.com/in/rossdundas

l   Highly talented, customer and solutions focused business consultant, leader and advisor with a broad commercial skillset.

l   Former IT Consultant with huge breadth of knowledge of IT Infrastructure technologies.

l   Skilled in managing relationships with key decision makers, stake holders and management of client relationships.

l   Experienced business owner with a variety of contacts among small businesses, local media and organisations throughout Scotland.

l   Looking for a new commercial challenge to supplement unpaid third sector work.

l   High profile Member of Aberdeen Business Network and Social Enterprise Scotland.

l   Skilled in Multi-Channel Social Media Marketing l   Highly creative entrepreneurial spirit which drives innovation, profits and cost savings for organisations. l   Willing to relocate within Scotland if required subject to employer support to do so. l   Seeking a career opportunity ideally in a senior leadership role or business analyst/consultancy position

although I am very open to other exciting positions which an employer feels may also fit my skill set.

Work Experience The Business Wishing Tree CIC (T/A The Wishing Tree)

August 2014 to Present Founder and CEO (Volunteer)

Together with a team of volunteers from organisations across Aberdeen I am developing and leading a national non-profit business support community for start-ups facing challenging circumstances and registered charities. The offline events pilot of which is here in Aberdeen City. The project also helps companies grow and develop their CSR as a key part of their organisations with genuine, tangible engagement with the local community and the third sector. This is achieved through asset and skill grants and volunteering rather than cash. We are also building an innovative web and mobile platform in conjunction with a local software development firm which will bring an online gift economy marketplace for the whole of Scotland to our service users and clients.

My duties include:

•   Setting the vision and strategic objectives for the organisation and recruiting, developing and leading a team of volunteers up to board level that executes that vision. Some of these volunteers are senior decision makers in various companies up to Managing Director level.

•   Setting overall marketing strategy including development of social media strategy and managing budgets on platforms such as Twitter, Facebook, LinkedIn, Periscope and Instagram including targeting, messaging, content production and lead generation.

•   Public speaking, Chairing Meetings and Networking at local business events as well as our own events to promote The Wishing Tree and support and assist its service users.

•   Production and Presenting of our Podcast on iTunes and video series on YouTube “Start-up Stories”. •   Managing budgets, P&L and Cash-flow forecasting and other metrics such as Gift to Capital ratios. I also have the responsibility

of being a financial signatory with the company’s bankers. •   Supplier negotiation and management of contracts. •   Chairing and leading meetings on a broad range of commercial issues with contributors and potential partners.

•   Providing business mentoring to start-ups and charities. •   Negotiation of grants and liaising with funders and backers of the project. •   Management of IT Infrastructure for the project.

Some of my key achievements within the role thus far include:

•   Development, Design of a bespoke governance structure and constitution for the organisation from scratch including asset locks, provisions for salary caps and the living wage and profit usage restrictions.

•   Successfully supporting clients launch 3 brand new businesses and a new registered charity to support children with additional support needs since the pilot of the project commenced in Aberdeen City on the 15th January 2015 without the website being even finished.

•   Transfer of assets and services to clients via grants of a monetary value of approximately £9500 •   Secured donations of assets products and services to the project itself of approximately £45,000. Value secured in man-hours

to the project from various contributors incalculable •   Established relationships and secured agreements with some of Scotland’s leading Academic, businesses and Networking

organisations including, S1jobs.com (Newsquest Media Group), Phil Anderson Financial Services Ltd, Aberdeen Business Network, totaljobs.com, LinkedIn, Contempo Lettings, Intellicore Ltd and EE to name but a few.

Rosco IT Solutions Ltd Glasgow/Aberdeen

November 2010 to August 2014 Director and Lead IT Consultant

In November 2010; As an IT engineer struggling to find work at the height of the recession in Glasgow, I took the decision to launch Rosco IT Solutions Ltd as a micro-enterprise contracting vehicle focusing on providing short-term technical consultancy and IT Engineer resourcing to businesses. Initially the business was based in primarily in the Aberdeen area and throughout the UK. The business also catered for the bespoke IT projects market where projects were designed from the ground up from concept to plan, resource procurement, and pilot then implementation.

Rosco IT Solutions was a sole trade IT consultancy and contractor business focused on meeting the resource and business technology requirements of organisations. We provided holiday cover, backfill resourcing, short notice sick cover and Project support in a variety of technologies on a negotiated day rate basis. We worked with recruitment agencies, SME IT support companies and other businesses that required our expertise. Although ultimately the business succumbed to increased competition in the market and deprecation of my skillset due to changes in technology, I thoroughly enjoyed my time working with local businesses and helping them succeed in their ventures. The experience, skills gained and lessons learned proved instrumental later in my career.

Just some of the projects I undertook in the role were:

•   Migration of an on-premise Exchange 2003 to hosted exchange 2010 involving multiple stakeholders. •   Social media training for an independent distributor of a major international health and nutrition brand. •   Repair and maintenance of a wireless network for a photographic and design business. •   Rollout of WSUS, Sophos and Remote Management systems to proactively manage patch management, events and endpoint

security. •   Created a proposal for a multi-million pound electrical contractor for the management of their UK wide IT infrastructure,

including tailored proposed contract and SLA involving multiple stakeholders. •   Implemented a social media integrated helpdesk and billing system for management of support tickets, estimates and invoices.

Some of my key commercial achievements included:

•   Going from a £300 loss in year one to a £36,000 turnover in the company’s 2012/2013 financial year. •   Partnerships with Microsoft, Sophos and Kashflow among others. •   Provision of 1st Line support for Wood Group’s IT help desk “Unity”.

Amor Group Ltd (Now Owned by Lockheed Martin)

January 2012 to June 2012 Desktop Support Analyst

During a brief hiatus for Rosco IT for family reasons which ultimately precipitated my move from Glasgow to Aberdeen I was employed by Amor to assist in supporting their Oil and Gas clients desktop infrastructure on an ad-hoc basis. Providing holiday, sickness and other leave cover for other engineers as well as additional resources for projects.

Key Achievements in the role included:

•   Part of a project team that rolled out Windows 7 and Office 2010 to over 800 desktops across a clients Aberdeen and London offices. Key technologies utilised included App-V, Windows 7, SCCM and Citrix. Positive feedback from the project manager on “LinkedIn” as a result.

•   Involved in high volume App sequencing and App testing prior to a rollout of Windows 7 and Server 2008 R2. •   Gained significant experience in supporting corporate clients and adhering to ITIL and project management principles. •   Provided help desk as well as 2nd Line cover in addition to UK Wide travel as required.

Education Microsoft IT Academy, YouTrain Ltd – Stirling, 1st February to 7th May 2010 Various Microsoft Technical Certifications. (MCSA, MCITP, MCTS) in

Falkirk High School Falkirk August 1997-1999

3 Higher Grades inc. English and Computing

8 Standard Grades inc. English, Maths, Computing

I never had the opportunity to attend university but in many ways I have learnt a lot more about people and life in general through my experience in professional life from both my successes and my failures. Fundamentally I have found that business is about people and providing solutions to problems through innovation, high standards of service and a genuine commitment to building lasting relationships.

Interests and Hobbies The Wishing Tree is likely to occupy a significant proportion of my spare time in coming months but when I do catch a moment to myself (usually on a Sunday) I can often be found playing PS4 games, meeting up with friends and catching the latest box office flick at the local cinema. I love technology and gadgets which is a hangover from my many years as an IT Consultant. In recent years though I also find myself more and more interested in politics (particularly surrounding economic reform) and community engagement although I’m not affiliated with any political parties. I try to strike a balance between furthering the charitable objects of my organisation and respecting the perspective of those who do not share my views.

References Available on Request or you can also look at my LinkedIn profile as noted above.