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Round ‘em up and Drive ‘em Out!
PRISM Human Factors Network
Environment-Context
-Normal-Emergency
-Noise, Heat, Light
CARRY OUT TASK MAKE DECISIONSMONITORLOCATE AND PROCESSINFORMATION
Evaluation- User requirements- Rapid prototyping- Standards/legislation
User differences- Age- Eyesight- Body size and shape
Special needs
Work Practices- Task and job design- Context of use- Organisational structures- Policies and procedures
Software design- Allocation of function- Functional specification- User interface design- User help
Hardware design- Workstation design- Input/output devices- Workplace layout-Health & Safety
-Repetitive Strain Injury-Work Related Upper Limb Disorders
Training- Skills required- Experience- Motivation- Training needs
What Is Human Factors?
4
why human factors?
Number ofAccidents
Time
Technology
Procedures
HumanFactors
Estimated number of “human errors”
10
20
30
40
50
60
70
80
100
90
1960 1965 1970 1975 1980 1985 1990 1995
% H
um
an
acti
on
att
rib
ute
d a
s
cau
se
The diagram shows the
attribution of “human
errors” as causes, which
may be different from
the contribution of “human errors” to incidents / accidents.
0
10
20
30
40
50
60
70
80
90
100
Behaviour
Technical
Corrective actionsIncidents
Incidents are caused by our behaviourWe react with technical solutions !
A Voice from the Past
• Robert Blauner , Alienation & Freedom 1964
• Studied worker alienation in several industries
• “Advanced technology like chemicals processing would eliminate worker alienation”
Humans make mistakes
• E.g. Bottling line employees asked to sight bottles of Scotch whisky on a packaging line for suspected glass contaminants
• 100% of rejected bottles found to be OK –falsely detected
• 50% of deliberately seeded bottles got through
Action Plan for Industry
1. Develop an understanding of the basic subject matter of human factors (HF)
2. Develop an understanding of current HF issues in pertinent industry sectors
3. Develop an understanding of current arrangements used to identify & control SHE hazards in your workplace
4. From the basis of the existing systems already in place identify how HF can be incorporated
Develop an understanding of the basic subject matter of HF
• Reading – Key texts e.g UK HSE– HF specialists– Web
• Training
• Conferences
Develop an understanding of current HF issues in pertinent industry
sectors• Conduct a HF health check within the workplace
• Formal– Surveys, Interviews, Audits, Incident investigations
• Informal– 1-2-1, Grapevine, Personalities
Develop an understanding of current arrangements used to identify & control
SHE hazards in your workplace• Consult those who run and own the Safety
Management System(SMS)• Review documents of SMS
– Risk assessments– Inspections– Safety tours– Near miss investigations
From the basis of the existing systems already in place identify how HF can
be incorporated
Action Plan for PRISM
1. Facilitate exchange of knowledge and information
2. Generate knowledge to meet industry needs
3. Establish options available to facilitate information sharing between companies
4. Facilitate knowledge transfer from experts
Supported by theEuropean Union
Optimising Human Performance:Developments from industry for industryBudapest 27th - 28th March 2002
PRISM is an EU-funded project established for the improvement of safety in the European process industries through sharing experience in the application of human factors approaches and stimulate their development and improvement to address industry relevant problems in process industries.
This first seminar on optimising human performance will address issues surrounding the following topics:
Task Design
Procedures
HCI / MMI
Training
Each topic will include industry case studies and opportunities for discussion and networking with professionals from across Europe.
For further information, please contactRob Cotterill on 0161 477 3818email: [email protected]
Supported by theEuropean Union
Optimising Human Performance:Human factors in the control of major hazardsDemokritos, Athens 5th - 7th September 2003
PRISM is an EU-funded project established for the improvement of safety in the European process industries through sharing experience in the application of human factors approaches and stimulate their development and improvement to address industry relevant problems in process industries.
The aim of the event will be to identify examples of good practice for optimising human performance in controlling major hazards. Top speakers from industry and leading consultancies across Europe will be sharing knowledge covering the following topics:
Task designTask analysisControl room assessmentWorkload assessmentAlarm handling…and many more.
There will be opportunities to discuss issues of concern to your industry and to network with colleagues and professionals in the process industries.
For further information, please contactRob Cotterill on +44 161 477 3818email: [email protected]
Envisioning high-demand situations: Framework and scenarios
Soesterberg, NL, 28th - 29th May 2002
Supported by the European Union
PRISM is an EU-funded project established for the improvement of safety in the European process industries through sharing experience in the application of human factors approaches and stimulating their development and improvement.
During the seminar the following topics will be addressed:Vision on high-demand situations in process controlPresentations of human factors experience & expertiseDemonstrations of approaches from other domainsScenario analysis
Presentations will be given by people from the world of research and industry within the European Community. Attendants will be challenged to actively participate in small workshops during the seminar.
For further information, please contact: Peter Passenier telephone: +31-346-356321 e-mail: [email protected]
Task Demands
Human Factors
Managing high-demand situations: enduring improvement measures
ATOFINA, Brussels 13th - 14th Nov 2003
Supported by the European Union
PRISM is an EU-funded project established for the improvement of safety in the European process industries through sharing experience in the application of human factors approaches and stimulating their development and improvement.
During the seminar the following topics will be addressed:Vision on high-demand situations in process controlPresentations of human factors experience & expertiseDemonstrations of approaches from other domainsScenario analysis
Presentations will be given by people from the world of research and industry within the European Community. Attendants will be challenged to actively participate in small workshops during the seminar.
For further information, please contact: Peter Passenier telephone: +31-346-356321 e-mail: [email protected]
Task Demands
Human Factors
Technische Universität Berlin
Process Industries Safety Management
Frankfurt Am Main,Germany.Monday 16th and Tuesday 17th
June 2003
Useful website linksPRISM http://www.prism-network.org
TUB http://tk1.fb10.tu-berlin.de
EPSC http://www.epsc.org
Tourist Info: http://www.frankfurt-tourismus.de
Frankfurt map:http://stadtplan.frankfurt.de/hotel/map.jsp
A PRISM SEMINAR, 2003First Announcement
Information
Direction to the venueDECHEMASociety of Chemical Engineering and Biotechnology,Theodor- Heuss-Allee 25, 60486 Frankfurt am Main.
From Frankfurt Airport:o 20 min by Taxio S-Bahn : S8, S9 to Main Station (Hauptbahnhof) Change to S3, S4,S5 to Station Messe
From main railway station (Hauptbahnhof):o Approx. 20 min walkoS-Bahn: S3, S4, S6 to the station Messe.o Approx. 10 min by Taxi
Information
About the venueWe have chosen the venue close to the famous Messeturm and the Festhalle Messe. The are the symbols of Fankfurt Trade Fair Ground. The venue is located at the heart of the city and is close to modern hotels and restaurants.
Social programmeA social programme will be organised to for the evening of Monday, 16th June.
Registration InformationWe will be glad to offer you further information. Please contact:Frau. Dr. Katharina LoeweTU-Berlin, Sekr. TK0-1, Straße des 17. Juni 135, D-10623 Berlin,Tel: ++49 30 314 26524Fax:++49 30 314 26907. You can also send an email to:[email protected]
Current State of Human Factors Knowledge in Slovakia and Barriers,
Which Need to be Removed to Improve Human Performance
30th – 31th October 2003
Bratislava
11th International SymposiumLoss Prevention and Safety Promotion in the Process IndustriesLoss Prevention 200431 May - 3 June 2004 * Prague * Czech Republic
—www.prism-network.org
Round ‘em up and Drive ‘em Out!