Route Results for London Bus...

Performance Information : Buses

QSI Performance Results

Route Results for London Bus Services

27 June 2020 to 18 September 2020

Second Quarter 2020-21

1)

2)

3)

4)

5)

6)

These are services for which a detailed timetable is not generally published. Most have weekday peak frequencies of five or more

buses per hour (i.e. a service frequency of 12 minutes or more frequent). Passengers are assumed to arrive at bus stops randomly.

How to Interpret Results

Bus routes are split into two categories - high and low frequency. Statistics are given for regular daytime and night bus services. All

routes are quoted to one decimal place. For this reason figures may not add up due to rounding.

For groups of services, totals are a weighted average of the individual route-level figures, the weighting being proportional to the

frequencies of the routes (i.e. More frequent services are given a higher weighting).

High Frequency (Non Timetabled) Services

Statistics are calculated from iBus data for most scheduled timing points (QSI points) in both directions, between 0500 and 2359

hours every day.

Statistics shown are:

Scheduled Waiting Time (SWT)The time passengers would wait, on average, if the service ran exactly as

scheduled during the periods observed.

Excess Waiting Time (EWT) The difference between 1) and 3), representing the additional wait

experienced by passengers due to the irregular spacing of buses or those

that failed to run.

Q2 2019-20 (EWT) Denotes the Average Excess Waiting (EWT) (see 2) time result for the

corresponding financial quarter last year.

Average Waiting Time (AWT)The average time that passengers actually waited.

Average Waiting Time divided by Scheduled

Waiting Time (AWT:SWT Ratio)Indicates how much longer, on average, passengers are waiting than

intended (e.g. 1.5 would indicate passengers waiting 50% longer than

intended).

Chance of waiting less than 10, 10-20, 20-30, more

than 30 minutes, Long Gaps Gives an indication of the variation in individual waiting times.

1)

2)

3)

4)

5) Chance of a bus running late

These are services running to an advertised timetable. Most have a weekday peak frequency of four buses per hour or less (i.e. a

service interval of every 15 minutes or less frequently). It is assumed that passengers take notice of the published timetable before

arriving at bus stops.

Statistics are calculated from iBus data for most scheduled timing points (QSI points) in both directions, between 0500 and 2359

hours every day.

Statistics shown are:

Low Frequency (Timetabled) Services

Chance of a bus departing on-time The chance that a bus runs at the advertised time or between two

minutes early and up to five minutes late.

Q2 2019-20 (On Time) Denotes the percentage of departing on time (see 1) for the

corresponding financial quarter last year.

Chance of a bus not running The chance that a bus fails to run (see note on late running).

Chance of a bus running early The chance of a bus running more than two and a half minutes before the

advertised time. This category may be sometimes be late running buses,

which would be regarded by passengers as the next bus running early.

The chance of a bus running 5-15 minutes late (buses more than 15

minutes late are regarded as non-arrivals). This category may sometimes

include early running buses which would be regarded by passengers as

the preceding bus running late.

For groups of services, totals are a weighted average of the individual route-level observations, the weighting being proportional to the

frequencies of the routes (I.e. more frequent services are given a higher weighting).

Night Bus Services

Variations from service route numbers

Performance Information

London Buses

Some routes shown vary from their service route numbers. Routes serving New Addington are prefixed with a 'T' for compatibility with

Tramlink ticketing. An example of this would be route 64, which is shown as route 'T64' and the night route as 'TN64'.

Route 281R denotes route 281 services run on event days at Twickenham.

Night bus services are monitored at selected locations, throughout the course of their route between 0000-0459 each day.

Quality of Service Indicators for High Frequency (Non-Timetabled) Day Routes

Quarter 2 2020-21


Route

Scheduled

Waiting

Time

(mins)

Excess

Waiting

Time

(mins)

Q2

2019-20

(EWT)

Average

Waiting

Time

(mins)

AWT:SWT

Ratio

____

< 10

mins

____

10-20

mins

____

20-30

mins

____

> 30

mins

____

Long

Gaps

1 5.5 0.9 1.0 6.3 1.2 80.7 17.7 1.3 0.2 0.9

2 4.1 0.5 0.9 4.6 1.1 93.1 6.7 0.2 0.0 0.5

3 4.6 0.8 0.8 5.4 1.2 87.0 12.5 0.5 0.1 1.0

4 6.3 0.5 0.7 6.8 1.1 76.8 21.6 1.5 0.1 0.3

5 3.7 0.8 0.8 4.4 1.2 92.8 6.9 0.2 0.0 1.2

6 4.2 0.4 0.9 4.7 1.1 93.3 6.6 0.1 0.0 0.4

7 5.7 0.6 0.9 6.3 1.1 79.9 19.1 0.9 0.1 0.3

8 3.6 0.8 1.1 4.3 1.2 93.6 6.3 0.1 0.0 1.3

9 4.1 0.7 1.4 4.8 1.2 92.3 7.2 0.4 0.1 1.1

11 5.2 0.8 0.9 6.0 1.2 83.1 15.7 0.9 0.3 1.1

12 4.0 0.6 0.8 4.6 1.2 93.1 6.8 0.1 0.0 0.6

13 4.3 1.0 1.8 5.3 1.2 87.8 11.3 0.8 0.1 2.0

14 4.6 0.5 0.9 5.1 1.1 90.0 9.8 0.2 0.0 0.5

15 5.0 0.6 0.9 5.6 1.1 85.5 13.8 0.7 0.1 0.5

16 4.1 0.7 0.9 4.8 1.2 91.8 7.9 0.2 0.0 0.9

17 5.4 0.6 0.8 6.0 1.1 82.6 16.6 0.8 0.1 0.3

18 3.0 0.8 1.1 3.7 1.3 95.7 4.1 0.2 0.0 2.2

19 4.3 0.8 0.9 5.1 1.2 89.7 9.9 0.4 0.1 1.1

21 4.4 0.9 0.9 5.2 1.2 87.6 12.0 0.4 0.1 1.0

22 4.8 0.7 0.9 5.6 1.2 86.8 12.0 0.9 0.3 1.4

23 4.4 1.0 1.2 5.4 1.2 86.7 12.5 0.7 0.1 1.6

24 5.2 0.8 1.4 6.0 1.1 83.4 15.7 0.8 0.2 0.8

25 4.0 0.8 1.0 4.8 1.2 91.5 8.2 0.3 0.1 1.1

26 4.4 0.8 1.0 5.2 1.2 88.0 11.4 0.5 0.1 1.1

27 4.5 0.7 1.3 5.2 1.2 88.8 10.5 0.5 0.2 1.1

28 5.5 1.1 1.3 6.6 1.2 77.9 20.2 1.5 0.3 1.3

29 2.9 0.7 1.2 3.6 1.2 97.1 2.8 0.1 0.0 1.3

30 5.4 1.1 1.2 6.6 1.2 78.4 19.4 1.9 0.3 1.3

31 5.0 0.6 0.7 5.6 1.1 86.5 13.1 0.4 0.0 0.4

32 4.5 0.7 0.5 5.2 1.2 89.1 10.5 0.3 0.0 0.9

33 5.1 0.5 0.8 5.6 1.1 85.4 13.9 0.6 0.1 0.5

34 4.4 0.7 0.8 5.1 1.2 89.1 10.4 0.4 0.1 0.8

35 4.8 0.6 1.0 5.4 1.1 86.6 13.0 0.4 0.0 0.6

36 3.6 0.8 1.1 4.5 1.2 91.4 8.2 0.4 0.1 1.8

37 5.4 1.1 0.9 6.5 1.2 79.1 19.3 1.5 0.2 1.3

38 2.1 0.8 0.8 2.9 1.4 98.4 1.5 0.0 0.0 1.0

39 5.0 0.6 0.9 5.5 1.1 87.6 11.9 0.4 0.1 0.6

40 4.9 0.4 0.6 5.3 1.1 88.1 11.7 0.3 0.0 0.2

41 3.4 0.6 0.6 4.0 1.2 95.6 4.3 0.1 0.0 0.8

42 6.8 0.7 1.5 7.4 1.1 71.8 25.8 2.0 0.3 0.5

43 4.2 0.8 1.0 5.0 1.2 89.9 9.8 0.3 0.0 0.8

Probability of Waiting (%)Waiting Times (mins)

5


Quarter 2 2020-21


Route

Scheduled

Waiting

Time

(mins)

Excess

Waiting

Time

(mins)

Q2

2019-20

(EWT)

Average

Waiting

Time

(mins)

AWT:SWT

Ratio

____

< 10

mins

____

10-20

mins

____

20-30

mins

____

> 30

mins

____

Long

Gaps


44 5.2 1.1 1.0 6.3 1.2 79.9 18.5 1.3 0.3 1.8

45 5.6 0.6 0.6 6.2 1.1 81.6 17.9 0.5 0.0 0.2

46 5.7 0.7 1.1 6.3 1.1 80.4 18.6 0.9 0.1 0.5

47 8.3 1.1 1.0 9.4 1.1 59.5 32.1 6.6 1.8 1.1

49 4.4 0.8 0.8 5.3 1.2 88.0 11.4 0.6 0.1 1.3

50 6.8 0.4 0.5 7.2 1.1 73.5 24.8 1.6 0.1 0.2

51 5.5 0.7 1.0 6.2 1.1 81.1 18.1 0.8 0.1 0.5

52 4.6 0.6 0.7 5.2 1.1 89.4 10.1 0.4 0.1 0.8

53 4.2 0.7 0.6 4.9 1.2 90.8 8.9 0.3 0.0 0.8

54 5.6 0.8 0.8 6.4 1.1 80.0 18.9 0.9 0.2 0.8

55 4.0 1.1 0.9 5.2 1.3 87.4 11.8 0.7 0.1 2.4

56 3.8 0.8 0.9 4.6 1.2 92.6 7.1 0.3 0.0 1.2

57 5.3 0.7 0.9 6.0 1.1 83.4 15.8 0.7 0.1 0.6

58 7.5 0.5 0.7 8.0 1.1 66.5 31.0 2.3 0.2 0.1

59 3.9 0.4 0.5 4.3 1.1 94.4 5.5 0.1 0.0 0.3

60 5.5 0.4 0.5 5.8 1.1 85.4 14.2 0.3 0.0 0.2

62 5.7 0.6 0.6 6.3 1.1 81.5 17.3 1.0 0.1 0.5

63 4.4 0.8 1.1 5.2 1.2 88.3 11.2 0.5 0.1 1.1

64 4.8 0.4 0.6 5.2 1.1 88.9 10.7 0.4 0.0 0.3

65 3.7 0.7 1.2 4.3 1.2 93.9 5.8 0.2 0.1 1.3

66 6.2 0.5 0.6 6.6 1.1 78.6 19.7 1.5 0.1 0.2

67 5.4 0.5 0.6 5.9 1.1 84.2 15.5 0.4 0.0 0.2

68 4.4 0.8 0.9 5.2 1.2 88.7 10.9 0.4 0.0 0.9

69 5.9 0.6 0.8 6.5 1.1 78.8 20.4 0.7 0.0 0.2

70 6.6 1.0 1.3 7.6 1.2 71.7 24.8 2.9 0.6 1.3

71 4.7 0.4 0.5 5.1 1.1 90.8 8.7 0.4 0.1 0.5

72 4.5 0.7 0.5 5.3 1.2 88.4 10.9 0.6 0.1 1.0

73 2.8 0.7 0.8 3.6 1.3 97.1 2.8 0.0 0.0 1.6

74 5.6 0.4 1.0 6.0 1.1 83.7 15.8 0.4 0.1 0.3

75 6.8 0.8 0.8 7.6 1.1 70.1 27.6 2.0 0.3 0.5

76 4.9 0.6 0.7 5.5 1.1 86.9 12.7 0.4 0.0 0.4

77 5.3 0.7 1.2 6.0 1.1 83.8 15.3 0.8 0.1 0.8

78 5.2 0.8 1.0 6.0 1.1 83.6 15.6 0.7 0.2 0.7

79 6.5 0.7 1.2 7.2 1.1 73.3 24.7 1.7 0.3 0.8

80 5.0 0.3 0.7 5.3 1.1 89.0 10.8 0.2 0.0 0.2

81 6.7 0.5 1.1 7.2 1.1 73.3 24.8 1.8 0.1 0.1

83 4.4 0.7 0.7 5.1 1.1 90.3 9.4 0.3 0.0 0.7

85 4.4 0.7 0.9 5.1 1.2 89.7 9.8 0.4 0.1 0.8

86 3.4 0.8 0.7 4.3 1.2 93.2 6.6 0.2 0.0 2.0

87 3.8 0.7 0.8 4.5 1.2 91.8 7.9 0.2 0.0 1.5

88 4.4 0.7 1.0 5.1 1.2 89.5 10.2 0.3 0.1 0.8

6


Quarter 2 2020-21


Route

Scheduled

Waiting

Time

(mins)

Excess

Waiting

Time

(mins)

Q2

2019-20

(EWT)

Average

Waiting

Time

(mins)

AWT:SWT

Ratio

____

< 10

mins

____

10-20

mins

____

20-30

mins

____

> 30

mins

____

Long

Gaps


89 7.5 0.7 0.8 8.2 1.1 67.1 28.8 3.6 0.5 0.4

90 6.2 0.4 0.6 6.7 1.1 77.8 21.5 0.7 0.0 0.1

91 4.2 0.7 1.0 4.9 1.2 90.8 8.9 0.2 0.0 0.7

92 4.7 1.1 1.2 5.9 1.2 84.1 14.5 1.2 0.2 2.1

93 4.0 0.4 0.9 4.5 1.1 94.4 5.5 0.1 0.0 0.4

94 3.7 0.7 1.3 4.4 1.2 93.6 6.2 0.2 0.0 1.0

95 7.0 0.9 1.0 7.9 1.1 69.1 27.1 3.3 0.5 1.0

96 4.6 0.6 0.9 5.2 1.1 88.5 11.0 0.5 0.1 0.7

97 4.7 0.7 0.9 5.4 1.2 86.6 12.6 0.7 0.1 0.9

98 4.2 0.4 1.0 4.6 1.1 93.2 6.7 0.1 0.0 0.3

99 6.4 0.6 0.9 7.0 1.1 74.9 23.7 1.2 0.2 0.4

100 7.1 0.5 0.5 7.6 1.1 71.2 27.0 1.4 0.5 0.4

101 6.4 0.4 0.6 6.8 1.1 76.0 23.3 0.6 0.1 0.2

102 4.4 0.6 0.7 5.0 1.1 90.4 9.3 0.2 0.0 0.6

103 6.2 0.4 0.5 6.6 1.1 79.8 18.6 1.5 0.1 0.1

104 5.8 0.5 0.9 6.2 1.1 81.2 17.9 0.8 0.1 0.3

105 6.3 0.9 1.2 7.1 1.1 73.9 23.5 1.9 0.6 1.3

106 5.1 0.8 0.9 5.9 1.2 84.1 15.1 0.7 0.1 0.8

108 5.7 0.9 1.1 6.6 1.2 78.7 19.7 1.3 0.3 1.1

109 3.5 0.8 0.8 4.3 1.2 92.8 6.4 0.5 0.3 2.2

111 5.1 0.5 1.0 5.6 1.1 85.7 13.7 0.5 0.0 0.4

112 6.0 0.7 0.8 6.7 1.1 78.4 19.8 1.6 0.2 0.8

113 4.1 0.6 0.9 4.6 1.1 92.0 7.9 0.2 0.0 0.7

114 5.4 0.5 0.7 5.9 1.1 84.6 14.8 0.6 0.0 0.2

115 4.3 0.5 0.7 4.9 1.1 91.6 8.2 0.2 0.0 0.6

116 6.8 0.3 0.6 7.1 1.0 74.4 24.2 1.3 0.1 0.2

118 7.3 0.6 0.8 7.8 1.1 68.6 28.2 2.9 0.2 0.3

119 6.4 0.6 1.2 7.1 1.1 74.1 24.2 1.5 0.2 0.5

120 5.4 0.9 0.8 6.3 1.2 81.0 17.2 1.6 0.2 1.2

121 5.8 0.8 0.9 6.6 1.1 78.3 20.2 1.3 0.2 0.7

122 6.2 0.8 1.0 7.0 1.1 74.6 23.4 1.6 0.3 0.8

123 5.5 0.7 1.0 6.2 1.1 81.3 17.9 0.8 0.1 0.5

124 5.8 0.8 0.7 6.6 1.1 78.9 19.2 1.6 0.3 1.0

125 6.3 0.6 0.6 6.9 1.1 75.9 22.5 1.4 0.2 0.4

126 6.3 0.6 0.4 6.9 1.1 76.7 21.2 2.0 0.2 0.6

127 5.9 0.6 0.8 6.5 1.1 79.3 19.7 0.9 0.1 0.6

128 6.8 0.5 0.9 7.3 1.1 72.8 25.2 1.8 0.1 0.2

129 6.2 1.0 0.8 7.2 1.2 74.4 22.5 2.5 0.6 1.9

130 6.9 0.6 0.5 7.5 1.1 72.0 25.5 2.3 0.3 0.4

131 5.0 0.6 1.0 5.5 1.1 87.0 12.4 0.6 0.1 0.6

132 5.7 0.6 0.9 6.3 1.1 81.4 17.5 1.0 0.1 0.5

7


Quarter 2 2020-21


Route

Scheduled

Waiting

Time

(mins)

Excess

Waiting

Time

(mins)

Q2

2019-20

(EWT)

Average

Waiting

Time

(mins)

AWT:SWT

Ratio

____

< 10

mins

____

10-20

mins

____

20-30

mins

____

> 30

mins

____

Long

Gaps


133 3.8 0.5 0.5 4.2 1.1 94.6 5.4 0.1 0.0 0.3

134 4.8 1.1 0.5 5.9 1.2 85.2 13.6 1.2 0.1 1.9

135 5.8 0.4 0.6 6.2 1.1 81.8 17.7 0.5 0.0 0.2

136 5.4 1.0 0.5 6.4 1.2 79.5 19.0 1.2 0.2 1.2

137 3.5 0.6 0.5 4.1 1.2 93.7 5.5 0.4 0.3 2.0

139 4.3 0.9 1.3 5.2 1.2 88.4 11.0 0.4 0.1 1.2

140 4.5 0.5 1.1 5.0 1.1 91.0 8.5 0.5 0.0 0.5

141 4.1 0.7 1.0 4.8 1.2 90.6 8.9 0.3 0.1 1.1

142 6.7 0.8 0.9 7.5 1.1 71.2 25.6 2.9 0.4 0.5

143 6.9 0.5 0.6 7.4 1.1 71.4 27.0 1.4 0.2 0.3

144 4.7 0.6 0.8 5.3 1.1 89.4 10.3 0.3 0.1 0.5

145 6.5 0.6 0.7 7.1 1.1 74.4 24.2 1.3 0.1 0.3

147 4.3 0.6 0.7 4.9 1.1 91.2 8.5 0.2 0.0 0.7

148 4.2 0.9 1.3 5.1 1.2 88.8 10.6 0.5 0.1 1.4

149 3.4 0.8 0.9 4.2 1.2 94.4 5.5 0.1 0.0 1.1

150 6.8 0.4 0.6 7.2 1.1 73.7 24.8 1.4 0.1 0.1

151 6.0 0.5 0.6 6.5 1.1 80.0 18.5 1.4 0.1 0.4

152 6.9 0.6 0.8 7.5 1.1 71.7 26.1 2.0 0.2 0.4

153 6.5 0.5 0.6 7.0 1.1 75.1 23.4 1.4 0.1 0.3

154 5.7 0.4 0.9 6.1 1.1 82.7 16.5 0.8 0.1 0.2

155 4.7 0.8 0.6 5.4 1.2 87.3 12.3 0.4 0.0 0.9

156 5.3 0.8 0.9 6.1 1.2 82.2 16.7 0.9 0.1 0.9

157 6.5 0.6 0.6 7.1 1.1 74.2 24.0 1.5 0.2 0.3

158 5.3 0.8 1.0 6.0 1.1 81.3 17.4 1.2 0.1 0.6

159 3.9 0.7 0.9 4.5 1.2 92.3 7.5 0.2 0.1 0.9

161 5.5 0.6 0.9 6.1 1.1 83.2 15.8 0.9 0.2 0.5

163 5.3 0.4 0.6 5.7 1.1 86.8 12.9 0.3 0.0 0.2

164 5.7 0.5 1.0 6.1 1.1 82.7 16.7 0.5 0.1 0.3

165 6.7 0.5 0.5 7.2 1.1 73.0 25.4 1.5 0.0 0.1

168 5.0 0.7 0.8 5.7 1.1 84.4 15.1 0.5 0.1 0.7

169 6.2 0.5 0.9 6.7 1.1 78.3 20.1 1.5 0.2 0.4

170 4.3 0.7 0.9 5.0 1.2 89.8 9.5 0.4 0.2 1.3

171 5.2 0.7 0.6 5.9 1.1 83.7 15.6 0.6 0.1 0.4

172 6.0 0.7 0.6 6.7 1.1 77.3 21.6 1.0 0.1 0.4

173 5.9 0.6 0.8 6.6 1.1 78.9 20.1 0.9 0.1 0.4

174 4.6 0.8 1.0 5.4 1.2 86.3 13.2 0.5 0.0 0.9

175 6.1 0.4 0.5 6.5 1.1 79.7 19.1 1.1 0.1 0.2

176 5.3 0.5 0.9 5.9 1.1 84.2 15.4 0.4 0.0 0.3

177 5.3 0.9 0.7 6.2 1.2 81.2 17.4 1.1 0.2 1.2

179 6.9 0.4 0.8 7.4 1.1 72.3 25.9 1.8 0.1 0.2

180 5.7 0.9 1.0 6.6 1.2 78.3 19.8 1.7 0.2 1.2

8


Quarter 2 2020-21


Route

Scheduled

Waiting

Time

(mins)

Excess

Waiting

Time

(mins)

Q2

2019-20

(EWT)

Average

Waiting

Time

(mins)

AWT:SWT

Ratio

____

< 10

mins

____

10-20

mins

____

20-30

mins

____

> 30

mins

____

Long

Gaps


181 6.5 1.0 0.7 7.5 1.2 72.1 24.8 2.4 0.8 1.4

182 4.5 0.8 1.1 5.3 1.2 88.7 10.6 0.6 0.1 1.3

183 4.4 0.8 0.8 5.2 1.2 89.8 9.7 0.4 0.1 1.0

184 4.8 0.5 1.0 5.4 1.1 88.8 10.8 0.4 0.0 0.5

185 4.6 0.8 0.8 5.3 1.2 88.1 11.4 0.5 0.1 0.8

186 6.9 0.6 1.0 7.5 1.1 71.6 25.9 2.3 0.2 0.4

187 6.5 0.6 0.6 7.1 1.1 73.7 24.6 1.4 0.2 0.5

188 4.7 0.9 1.0 5.6 1.2 85.2 13.9 0.7 0.1 1.3

189 5.2 0.6 0.7 5.8 1.1 85.1 14.5 0.4 0.0 0.4

191 5.9 0.7 1.3 6.6 1.1 78.5 19.9 1.5 0.2 0.6

192 5.4 0.6 0.9 6.0 1.1 83.6 15.8 0.5 0.1 0.4

193 6.5 0.4 0.4 6.9 1.1 78.0 20.1 1.8 0.2 0.3

194 6.6 0.3 0.6 7.0 1.1 75.6 23.1 1.2 0.1 0.1

195 6.7 0.9 1.0 7.6 1.1 71.0 25.6 2.8 0.6 1.1

196 6.9 0.9 0.9 7.7 1.1 69.6 27.0 3.1 0.3 0.7

197 6.6 0.5 0.7 7.0 1.1 74.4 24.2 1.3 0.1 0.2

198 6.8 0.4 0.7 7.1 1.1 74.0 24.5 1.4 0.1 0.1

199 7.0 0.9 0.5 7.9 1.1 68.0 28.8 2.6 0.6 0.9

200 5.0 0.4 0.6 5.4 1.1 89.1 10.6 0.3 0.0 0.2

202 5.5 1.1 1.0 6.6 1.2 78.6 18.9 1.8 0.6 1.9

204 5.6 0.8 0.8 6.4 1.1 79.5 19.2 1.1 0.1 0.7

205 4.8 0.8 1.2 5.6 1.2 85.6 13.8 0.6 0.1 0.9

206 7.0 0.5 0.8 7.5 1.1 71.5 26.3 2.0 0.2 0.4

207 3.3 0.7 0.8 3.9 1.2 95.8 4.1 0.1 0.0 1.2

208 7.1 0.7 0.7 7.8 1.1 68.6 29.1 1.9 0.3 0.5

209 6.2 0.2 0.4 6.4 1.0 78.3 21.4 0.3 0.1 0.2

210 5.6 0.7 0.8 6.4 1.1 80.5 18.1 1.1 0.2 0.6

211 5.5 1.1 1.8 6.6 1.2 78.4 19.4 1.6 0.6 1.9

212 5.3 0.4 0.9 5.8 1.1 85.4 13.7 0.7 0.1 0.3

213 5.4 0.5 0.7 5.8 1.1 85.1 14.5 0.4 0.0 0.2

214 4.6 0.5 0.9 5.1 1.1 89.3 10.4 0.3 0.0 0.4

217 6.9 0.6 0.7 7.6 1.1 70.7 26.6 2.5 0.2 0.5

218 5.4 0.8 n/a 6.2 1.1 82.2 16.9 0.7 0.2 0.6

219 6.8 1.0 0.6 7.8 1.1 69.4 27.2 3.0 0.4 1.0

220 4.4 1.1 1.2 5.5 1.3 85.5 13.3 1.0 0.2 2.4

221 4.6 0.6 0.8 5.3 1.1 88.6 11.1 0.3 0.0 0.5

222 5.4 0.3 0.6 5.7 1.1 87.1 12.5 0.4 0.1 0.1

226 6.7 0.7 0.9 7.4 1.1 72.0 25.3 2.4 0.3 0.6

227 5.8 0.7 0.7 6.5 1.1 80.1 18.2 1.5 0.2 0.7

229 5.6 0.6 1.1 6.2 1.1 81.4 17.6 0.9 0.1 0.5

232 7.0 0.6 1.0 7.5 1.1 71.0 26.4 2.4 0.3 0.3

9


Quarter 2 2020-21


Route

Scheduled

Waiting

Time

(mins)

Excess

Waiting

Time

(mins)

Q2

2019-20

(EWT)

Average

Waiting

Time

(mins)

AWT:SWT

Ratio

____

< 10

mins

____

10-20

mins

____

20-30

mins

____

> 30

mins

____

Long

Gaps


234 6.9 0.6 0.7 7.5 1.1 71.2 26.5 2.0 0.2 0.4

235 5.0 0.5 1.1 5.5 1.1 86.9 12.8 0.3 0.0 0.3

236 6.8 0.7 1.2 7.5 1.1 69.9 28.3 1.6 0.2 0.6

237 4.7 0.6 1.1 5.3 1.1 87.5 12.3 0.2 0.0 0.4

238 5.6 0.6 0.7 6.2 1.1 82.0 17.0 0.9 0.1 0.5

241 6.3 0.6 0.8 6.9 1.1 76.3 21.9 1.6 0.2 0.4

242 4.4 0.7 0.8 5.1 1.2 89.4 10.2 0.3 0.1 0.9

243 4.4 0.7 0.9 5.1 1.2 89.6 10.2 0.2 0.0 0.5

244 5.8 0.5 0.7 6.3 1.1 80.6 18.8 0.6 0.0 0.2

245 4.5 0.7 0.7 5.2 1.2 88.6 10.9 0.4 0.0 1.0

247 6.2 0.4 0.7 6.6 1.1 79.1 19.6 1.3 0.1 0.2

248 4.9 0.4 0.6 5.3 1.1 88.1 11.6 0.3 0.0 0.3

249 5.6 0.6 0.5 6.2 1.1 81.7 17.5 0.7 0.1 0.4

250 4.2 0.5 0.7 4.7 1.1 92.5 7.4 0.1 0.0 0.3

251 6.6 0.5 0.6 7.0 1.1 75.6 22.5 1.7 0.2 0.2

252 6.0 0.4 0.6 6.4 1.1 80.4 18.3 1.2 0.1 0.2

253 3.5 0.8 0.9 4.3 1.2 94.5 5.2 0.2 0.1 1.2

254 3.5 0.9 1.1 4.3 1.2 93.8 6.0 0.2 0.0 1.4

255 7.0 0.6 0.5 7.6 1.1 70.9 26.5 2.4 0.3 0.4

256 5.9 0.4 0.5 6.3 1.1 81.7 17.1 1.1 0.1 0.2

257 4.3 0.5 0.7 4.9 1.1 91.2 8.7 0.2 0.0 0.4

259 4.5 0.6 0.9 5.1 1.1 90.6 9.2 0.2 0.0 0.4

260 6.4 0.8 0.9 7.2 1.1 73.3 24.9 1.6 0.1 0.5

261 6.7 1.1 0.8 7.8 1.2 69.7 26.2 3.3 0.8 1.7

262 6.0 0.6 0.9 6.6 1.1 78.5 20.4 0.9 0.1 0.4

263 5.8 0.6 0.6 6.5 1.1 80.3 18.2 1.3 0.2 0.4

264 6.4 0.5 0.4 6.9 1.1 75.3 23.7 0.9 0.1 0.3

265 6.5 0.6 0.7 7.1 1.1 74.8 23.8 1.2 0.2 0.5

266 4.5 0.8 1.1 5.3 1.2 87.0 12.4 0.5 0.0 1.0

267 6.2 0.5 1.0 6.7 1.1 77.8 21.3 0.9 0.1 0.2

269 6.6 0.6 0.9 7.2 1.1 73.6 24.5 1.6 0.2 0.4

270 5.3 0.7 0.8 6.0 1.1 84.0 15.0 0.8 0.2 0.7

271 4.9 0.6 0.7 5.5 1.1 86.9 12.8 0.3 0.0 0.5

274 6.0 0.7 1.5 6.7 1.1 77.4 21.4 1.1 0.1 0.4

275 6.9 0.5 0.8 7.4 1.1 71.8 26.0 2.1 0.1 0.2

276 6.5 0.5 1.2 7.0 1.1 74.3 24.3 1.3 0.1 0.2

277 3.8 0.8 0.8 4.6 1.2 92.5 7.2 0.3 0.0 1.3

279 3.6 0.8 0.9 4.4 1.2 93.0 6.8 0.2 0.0 1.3

280 6.1 0.5 1.3 6.6 1.1 78.7 20.1 1.1 0.1 0.3

281 5.4 0.5 0.9 5.9 1.1 85.6 13.8 0.5 0.1 0.3

282 6.9 1.1 1.0 8.0 1.2 67.8 28.2 3.5 0.5 0.9

10


Quarter 2 2020-21


Route

Scheduled

Waiting

Time

(mins)

Excess

Waiting

Time

(mins)

Q2

2019-20

(EWT)

Average

Waiting

Time

(mins)

AWT:SWT

Ratio

____

< 10

mins

____

10-20

mins

____

20-30

mins

____

> 30

mins

____

Long

Gaps


283 4.8 0.6 0.6 5.4 1.1 88.1 11.4 0.4 0.1 0.6

284 6.5 1.2 1.0 7.7 1.2 71.3 24.4 3.5 0.8 2.1

285 6.7 0.9 0.7 7.6 1.1 70.6 26.9 2.3 0.3 0.5

286 6.3 1.0 0.9 7.3 1.2 73.9 22.6 3.0 0.5 1.6

288 5.9 0.4 0.6 6.4 1.1 80.4 18.7 0.8 0.0 0.2

289 6.9 0.4 n/a 7.3 1.1 73.4 24.8 1.6 0.2 0.2

291 5.7 0.6 1.1 6.3 1.1 80.8 18.2 1.0 0.1 0.4

294 6.8 0.4 0.6 7.2 1.1 72.9 25.6 1.5 0.0 0.1

295 4.9 1.0 0.9 5.9 1.2 83.3 15.1 1.3 0.3 1.9

297 6.5 0.8 1.1 7.3 1.1 72.2 26.0 1.7 0.1 0.6

301 6.4 0.5 0.7 6.8 1.1 76.3 22.9 0.8 0.1 0.2

302 5.1 0.6 0.8 5.7 1.1 85.9 13.5 0.6 0.1 0.6

306 6.9 0.9 n/a 7.8 1.1 69.3 27.3 3.0 0.4 0.9

307 7.0 0.6 0.6 7.6 1.1 71.6 25.0 3.0 0.4 0.4

308 7.0 0.8 1.2 7.8 1.1 70.0 26.5 3.1 0.4 0.5

309 6.7 0.6 0.7 7.3 1.1 72.8 25.1 1.9 0.3 0.3

312 6.7 0.4 0.5 7.0 1.1 74.7 24.0 1.2 0.1 0.1

314 7.4 0.5 n/a 7.9 1.1 70.3 25.1 4.1 0.5 0.3

316 4.9 1.0 0.8 6.0 1.2 82.3 16.5 1.1 0.1 1.8

318 6.7 0.7 1.2 7.4 1.1 72.0 25.8 2.0 0.3 0.6

319 4.8 0.6 0.5 5.4 1.1 87.7 11.7 0.5 0.2 0.9

320 6.8 0.7 0.9 7.5 1.1 71.6 25.6 2.4 0.3 0.7

321 5.9 0.8 0.8 6.8 1.1 77.1 20.9 1.6 0.4 0.9

322 7.2 0.9 1.0 8.1 1.1 65.9 30.4 3.1 0.5 0.7

325 6.9 0.7 0.9 7.5 1.1 71.1 26.3 2.3 0.3 0.4

326 6.3 0.6 0.6 6.9 1.1 75.5 23.5 0.9 0.1 0.3

328 5.5 0.9 1.3 6.3 1.2 80.1 18.7 1.0 0.1 0.8

329 4.0 0.5 0.5 4.5 1.1 94.4 5.5 0.1 0.0 0.4

330 6.9 0.5 0.6 7.4 1.1 72.1 25.5 2.1 0.3 0.3

332 5.7 0.8 0.8 6.5 1.1 79.3 19.2 1.4 0.2 0.8

333 5.2 0.4 0.5 5.6 1.1 87.3 12.6 0.1 0.0 0.1

335 6.4 0.4 n/a 6.8 1.1 75.9 23.1 0.8 0.2 0.4

337 7.0 0.4 0.8 7.4 1.1 70.8 27.7 1.3 0.1 0.2

340 6.3 0.5 0.5 6.9 1.1 75.9 23.2 0.9 0.1 0.1

341 5.2 0.7 0.8 5.9 1.1 84.2 15.2 0.5 0.1 0.5

343 4.6 0.8 1.1 5.4 1.2 86.9 12.5 0.5 0.0 0.9

344 4.2 0.6 1.1 4.8 1.1 91.8 7.9 0.3 0.0 0.7

345 4.6 1.0 1.0 5.6 1.2 85.3 13.6 1.0 0.2 1.7

349 5.1 0.5 0.7 5.7 1.1 86.2 13.5 0.2 0.1 0.2

355 6.3 0.7 0.5 7.0 1.1 74.7 23.6 1.4 0.3 0.6

358 7.5 0.6 0.9 8.1 1.1 67.3 28.7 3.5 0.5 0.4

11


Quarter 2 2020-21


Route

Scheduled

Waiting

Time

(mins)

Excess

Waiting

Time

(mins)

Q2

2019-20

(EWT)

Average

Waiting

Time

(mins)

AWT:SWT

Ratio

____

< 10

mins

____

10-20

mins

____

20-30

mins

____

> 30

mins

____

Long

Gaps


360 6.8 0.9 0.7 7.7 1.1 69.4 26.8 2.9 0.8 1.4

363 6.0 0.7 0.7 6.7 1.1 77.4 21.3 1.2 0.2 0.6

364 5.7 0.4 0.7 6.1 1.1 82.9 16.5 0.5 0.0 0.2

365 6.8 0.4 0.6 7.2 1.1 73.0 25.3 1.5 0.1 0.1

366 5.6 0.7 0.7 6.3 1.1 81.2 17.6 1.1 0.1 0.5

368 6.5 0.5 0.6 7.0 1.1 76.3 21.9 1.7 0.2 0.3

371 5.5 0.5 0.7 5.9 1.1 84.5 15.0 0.4 0.1 0.3

378 6.3 0.3 0.4 6.6 1.0 77.0 22.6 0.3 0.1 0.2

380 6.3 0.6 0.7 6.9 1.1 75.7 23.0 1.1 0.2 0.5

381 5.9 0.9 1.0 6.7 1.2 77.1 21.3 1.5 0.2 0.8

388 6.0 0.6 0.7 6.6 1.1 77.6 21.6 0.7 0.1 0.3

390 3.4 0.7 1.2 4.1 1.2 94.8 5.1 0.1 0.0 1.1

393 6.5 0.8 0.9 7.2 1.1 73.0 24.9 1.9 0.2 0.5

394 7.0 0.8 1.0 7.8 1.1 69.2 27.5 3.0 0.4 0.7

403 6.8 0.3 0.4 7.2 1.0 74.3 24.4 1.2 0.1 0.2

407 6.7 0.7 0.8 7.4 1.1 72.2 25.6 1.9 0.3 0.5

410 5.6 0.6 0.6 6.1 1.1 82.5 16.7 0.7 0.1 0.4

414 4.4 0.8 1.0 5.2 1.2 88.8 10.7 0.5 0.1 1.1

415 6.8 0.5 0.5 7.3 1.1 72.5 25.7 1.6 0.2 0.2

417 5.4 0.7 0.6 6.1 1.1 81.9 17.0 0.8 0.2 0.8

419 6.8 0.3 n/a 7.1 1.0 74.0 24.5 1.4 0.1 0.2

422 5.4 0.6 1.0 6.0 1.1 83.7 15.4 0.8 0.1 0.7

425 6.3 1.0 1.5 7.3 1.2 73.4 23.8 2.3 0.5 1.0

427 4.4 0.7 0.7 5.0 1.1 90.4 9.2 0.4 0.1 0.8

430 5.7 0.5 0.8 6.2 1.1 82.1 17.3 0.5 0.1 0.3

432 5.6 0.6 0.7 6.2 1.1 81.5 17.7 0.7 0.1 0.6

433 6.3 0.4 0.9 6.7 1.1 78.3 20.3 1.3 0.1 0.2

436 4.7 0.7 0.7 5.4 1.2 86.8 12.9 0.3 0.0 0.6

444 6.6 0.6 1.0 7.2 1.1 73.6 24.8 1.4 0.2 0.4

450 5.0 0.6 0.8 5.6 1.1 85.5 13.8 0.6 0.1 0.8

452 5.7 1.5 1.6 7.3 1.3 72.8 23.3 3.0 1.0 3.0

453 3.7 0.8 1.0 4.5 1.2 92.0 7.7 0.3 0.1 1.6

460 6.4 0.6 0.9 6.9 1.1 75.2 23.6 1.0 0.2 0.4

466 4.6 0.4 0.5 5.0 1.1 91.0 8.8 0.1 0.0 0.2

468 5.0 0.6 0.8 5.5 1.1 86.4 13.2 0.3 0.0 0.4

472 4.6 0.6 0.8 5.2 1.1 88.9 10.8 0.3 0.0 0.5

473 5.9 0.5 0.7 6.4 1.1 79.8 19.5 0.6 0.1 0.3

474 6.3 0.6 0.7 6.9 1.1 75.5 23.6 0.9 0.1 0.2

476 5.3 0.6 0.7 5.9 1.1 84.2 15.2 0.5 0.1 0.4

483 6.3 0.9 0.9 7.1 1.1 73.9 24.0 1.9 0.2 0.8

484 6.3 1.0 1.2 7.3 1.2 72.1 25.6 2.1 0.2 0.8

12


Quarter 2 2020-21


Route

Scheduled

Waiting

Time

(mins)

Excess

Waiting

Time

(mins)

Q2

2019-20

(EWT)

Average

Waiting

Time

(mins)

AWT:SWT

Ratio

____

< 10

mins

____

10-20

mins

____

20-30

mins

____

> 30

mins

____

Long

Gaps


486 5.8 0.6 0.8 6.4 1.1 79.8 19.1 1.0 0.1 0.4

487 6.8 0.6 0.6 7.4 1.1 72.4 25.4 2.0 0.2 0.5

490 6.8 0.3 0.5 7.1 1.0 74.4 24.2 1.3 0.1 0.1

493 7.2 0.7 1.2 7.9 1.1 67.9 29.0 2.8 0.2 0.5

507 4.3 0.4 0.6 4.8 1.1 90.4 9.2 0.3 0.1 1.1

521 4.0 0.3 0.6 4.4 1.1 93.1 6.9 0.1 0.0 0.2

607 5.2 0.7 0.9 6.0 1.1 83.8 15.4 0.7 0.1 0.7

C1 6.6 0.8 1.2 7.4 1.1 71.6 26.5 1.8 0.1 0.4

C3 5.5 0.6 1.0 6.1 1.1 82.7 16.5 0.7 0.1 0.7

C10 4.4 1.2 1.1 5.6 1.3 84.7 14.0 1.1 0.2 2.3

C11 5.8 0.9 0.8 6.7 1.2 77.7 20.2 1.8 0.2 1.0

D3 5.9 0.8 0.8 6.7 1.1 78.2 19.4 2.0 0.4 1.0

D6 4.7 0.7 0.8 5.4 1.2 86.0 13.1 0.9 0.1 1.0

D7 4.1 0.5 0.8 4.5 1.1 93.0 6.8 0.1 0.0 0.3

D8 7.6 0.5 0.7 8.1 1.1 66.9 29.7 3.0 0.4 0.3

E1 5.0 0.5 0.7 5.5 1.1 87.1 12.5 0.3 0.0 0.4

E2 5.5 0.5 0.8 6.0 1.1 81.6 17.9 0.4 0.0 0.3

E3 4.7 0.8 1.4 5.5 1.2 86.9 12.7 0.4 0.0 0.7

E5 6.8 1.1 1.0 7.8 1.2 69.4 26.4 3.4 0.8 1.4

E6 6.4 0.8 1.1 7.2 1.1 73.2 25.0 1.5 0.3 0.7

E7 6.8 0.6 0.9 7.5 1.1 71.8 25.7 2.2 0.3 0.6

E8 4.7 0.6 0.9 5.3 1.1 88.2 11.3 0.4 0.0 0.6

E9 6.8 0.8 0.9 7.6 1.1 71.2 25.9 2.5 0.4 0.8

EL1 3.4 0.4 0.6 3.8 1.1 96.8 3.1 0.1 0.0 0.5

EL2 5.0 0.4 0.5 5.4 1.1 87.9 11.6 0.4 0.1 0.2

EL3 6.4 0.4 0.5 6.7 1.1 78.8 19.2 1.9 0.1 0.3

H2 6.7 0.3 0.3 7.0 1.0 75.0 24.0 1.0 0.0 0.1

H9 6.1 0.6 1.0 6.6 1.1 79.2 19.2 1.5 0.2 0.3

H10 6.2 0.5 0.8 6.8 1.1 78.6 19.4 1.7 0.2 0.2

H12 5.7 0.4 0.6 6.1 1.1 83.1 16.4 0.4 0.0 0.3

H14 5.4 0.5 0.6 5.9 1.1 84.6 14.9 0.5 0.0 0.4

H20 7.1 0.3 0.5 7.3 1.0 72.7 25.8 1.4 0.1 0.2

H22 6.8 0.4 0.6 7.2 1.1 73.6 24.9 1.4 0.1 0.2

H32 5.7 0.7 0.7 6.4 1.1 80.5 17.8 1.4 0.3 1.1

H37 3.7 0.4 0.6 4.1 1.1 95.5 4.3 0.2 0.0 0.4

H91 5.7 0.7 0.8 6.4 1.1 80.3 18.6 1.0 0.1 0.6

H98 5.6 0.4 0.6 5.9 1.1 84.6 15.1 0.3 0.0 0.1

K1 6.7 0.5 0.6 7.2 1.1 74.6 23.5 1.6 0.3 0.6

K2 6.2 0.4 0.8 6.5 1.1 80.0 19.0 0.9 0.1 0.3

P4 6.3 0.8 0.7 7.1 1.1 73.9 24.1 1.7 0.2 0.7

P12 6.3 1.0 0.9 7.2 1.2 73.1 24.3 2.1 0.4 1.1

13


Quarter 2 2020-21


Route

Scheduled

Waiting

Time

(mins)

Excess

Waiting

Time

(mins)

Q2

2019-20

(EWT)

Average

Waiting

Time

(mins)

AWT:SWT

Ratio

____

< 10

mins

____

10-20

mins

____

20-30

mins

____

> 30

mins

____

Long

Gaps


R9 7.8 0.3 0.3 8.1 1.0 70.0 23.3 5.9 0.8 0.3

R11 6.6 0.4 0.4 7.0 1.1 74.9 23.8 1.2 0.1 0.2

R70 5.9 0.3 0.5 6.3 1.1 82.2 16.9 0.8 0.1 0.2

U2 7.8 0.3 0.4 8.1 1.0 67.8 29.0 3.1 0.2 0.1

U3 8.0 0.3 0.6 8.3 1.0 65.1 31.3 3.4 0.2 0.1

U4 6.3 0.4 0.6 6.7 1.1 77.9 20.9 1.0 0.1 0.1

U5 6.8 0.3 0.7 7.1 1.1 74.3 24.2 1.4 0.1 0.1

W3 4.0 0.5 0.8 4.6 1.1 93.1 6.7 0.2 0.0 0.6

W4 5.8 0.7 0.8 6.5 1.1 79.7 18.7 1.3 0.4 0.9

W5 6.7 0.6 0.8 7.3 1.1 73.1 24.8 1.8 0.2 0.4

W6 6.5 0.3 0.5 6.8 1.0 80.5 16.1 3.1 0.3 0.2

W7 3.0 0.4 0.6 3.4 1.1 97.8 2.1 0.1 0.0 0.5

W8 4.5 0.4 0.8 4.9 1.1 91.8 8.1 0.1 0.0 0.2

W11 6.4 0.5 0.6 6.9 1.1 76.0 23.0 0.9 0.1 0.3

W15 5.0 0.7 1.2 5.8 1.1 84.3 15.0 0.6 0.1 0.5

W16 7.0 0.5 1.0 7.5 1.1 70.5 27.8 1.6 0.2 0.2

W19 6.6 0.6 0.7 7.2 1.1 76.1 21.2 2.5 0.3 0.6

X140 6.6 0.5 n/a 7.1 1.1 74.2 24.6 1.1 0.2 0.3

All 5.3 0.7 0.9 5.9 1.1 83.0 15.9 1.0 0.1 0.7

14

Quality of Service Indicators for Low Frequency (Timetabled) Day Routes

Quarter 2 2020-21


Route % On Time

Q2

2019-20

(% On Time)

Non Arrival or

Not Linked

(%)

8 to 2.5

mins Early

(%)

5 to 15

mins Late

(%)

20 89.6 78.3 1.0 2.0 7.3

61 91.1 87.8 1.0 1.4 6.4

107 90.4 91.1 2.3 2.0 5.3

110 93.9 91.3 0.4 2.0 3.7

117 87.8 81.9 1.1 4.5 6.6

138 92.5 88.1 1.1 1.9 4.5

146 85.6 83.8 6.2 1.7 6.4

160 83.6 83.2 3.7 1.4 11.3

162 86.5 85.4 2.8 2.3 8.4

166 92.4 87.4 1.0 0.6 6.0

167 94.0 79.4 0.5 1.2 4.3

178 84.8 84.4 2.4 1.5 11.2

190 84.5 82.1 1.9 2.5 11.0

201 84.1 79.0 1.8 1.6 12.5

203 94.2 85.6 0.8 1.7 3.4

215 93.8 85.5 0.8 0.9 4.6

216 83.0 77.5 2.0 3.7 11.2

223 80.5 87.0 3.7 3.3 12.6

224 87.3 71.6 2.6 2.5 7.6

225 78.9 88.6 3.6 2.4 15.1

228 72.7 77.8 4.4 2.0 21.0

230 84.7 79.9 2.1 2.1 11.2

231 91.4 90.4 2.6 0.9 5.1

233 91.0 86.0 1.5 2.2 5.2

240 93.9 92.3 1.2 1.3 3.5

246 90.0 85.4 1.0 3.4 5.6

258 89.3 86.2 1.4 2.2 7.1

268 91.2 90.1 1.8 2.0 5.1

272 85.5 83.2 2.3 2.8 9.3

273 78.0 79.5 3.5 2.5 16.0

278 86.7 n/a 1.2 1.9 10.2

287 91.1 87.3 1.6 1.2 6.2

290 88.9 84.7 1.4 0.7 9.0

292 94.3 90.6 0.9 1.6 3.2

293 92.2 91.3 0.8 1.4 5.7

296 92.8 88.1 0.5 1.7 5.0

298 87.0 78.8 2.2 0.9 9.9

299 85.6 82.5 2.9 1.5 9.9

300 90.9 86.8 1.5 1.7 5.9

303 88.3 90.6 2.0 3.3 6.5

Probability of Departure (%)

15


Quarter 2 2020-21


Route % On Time

Q2

2019-20

(% On Time)

Non Arrival or

Not Linked

(%)

8 to 2.5

mins Early

(%)

5 to 15

mins Late

(%)


313 88.0 73.8 2.1 2.6 7.3

315 83.4 72.7 2.2 1.1 13.3

317 92.9 92.2 1.5 1.7 3.9

323 94.1 94.0 0.8 0.9 4.2

324 87.6 89.3 1.4 2.7 8.3

327 93.8 93.1 1.2 0.8 4.1

331 90.7 89.2 1.5 2.8 5.0

336 89.1 84.3 1.5 3.0 6.4

339 93.3 91.7 1.2 1.3 4.2

346 96.0 93.6 0.9 0.4 2.7

347 91.0 88.2 2.5 1.0 5.5

350 92.0 82.2 1.0 2.8 4.2

352 89.5 86.9 2.2 2.5 5.8

353 89.6 91.3 1.2 1.6 7.6

354 85.7 79.5 2.1 3.5 8.8

356 81.6 76.7 2.1 3.3 13.0

357 92.9 86.7 1.0 1.0 5.2

359 90.5 92.8 1.8 0.5 7.3

362 77.5 86.5 3.9 2.2 16.3

367 89.5 80.4 1.2 1.9 7.4

370 90.6 85.2 2.0 2.0 5.4

372 92.4 91.9 1.3 1.4 4.9

375 94.6 94.5 0.8 0.8 3.8

376 90.5 87.1 1.7 1.9 6.0

377 87.5 89.0 2.0 4.8 5.7

379 94.5 87.1 2.0 0.8 2.8

382 93.2 86.9 1.5 0.9 4.4

383 92.1 89.3 0.7 1.3 6.0

384 92.8 89.2 1.8 1.6 3.8

385 89.0 89.6 1.6 1.4 8.0

386 79.8 81.9 5.2 3.2 11.8

389 92.9 88.5 1.6 1.5 4.1

391 80.0 n/a 2.8 4.3 12.9

395 84.3 87.1 2.7 3.3 9.6

396 89.8 92.4 1.1 0.6 8.6

397 89.8 83.7 1.4 1.4 7.4

398 86.0 84.1 3.6 3.4 7.0

399 92.3 92.2 1.4 0.6 5.7

401 94.5 88.2 1.9 1.6 2.0

404 92.8 94.5 0.7 2.3 4.1

16


Quarter 2 2020-21


Route % On Time

Q2

2019-20

(% On Time)

Non Arrival or

Not Linked

(%)

8 to 2.5

mins Early

(%)

5 to 15

mins Late

(%)


405 86.2 79.4 1.9 1.5 10.5

406 90.8 90.4 0.7 4.6 3.9

411 88.5 89.2 1.4 1.4 8.7

412 92.6 90.1 2.1 0.3 5.0

413 93.3 92.9 1.1 1.4 4.2

418 88.8 90.7 0.9 5.3 5.1

423 94.8 90.0 0.9 1.7 2.6

424 74.8 70.1 7.1 2.1 16.0

428 86.1 85.2 3.8 1.2 9.0

434 91.9 89.4 1.0 1.0 6.1

440 81.4 86.7 3.3 3.5 11.7

455 88.7 87.6 1.2 1.9 8.1

462 91.7 88.0 1.0 1.7 5.6

463 87.3 89.0 1.8 2.4 8.5

464 93.0 93.0 2.8 1.5 2.7

465 90.6 84.1 1.1 2.7 5.7

467 95.2 91.5 1.1 0.8 2.9

469 91.6 79.8 2.5 2.3 3.6

470 90.9 85.2 0.9 4.1 4.1

481 85.8 87.6 0.9 1.0 12.3

482 87.5 84.8 2.3 2.8 7.4

485 88.7 92.7 3.2 0.5 7.6

488 88.6 83.0 1.7 1.2 8.5

491 91.9 81.6 1.6 0.4 6.1

492 84.8 80.0 2.5 0.7 12.0

496 95.8 91.7 0.9 1.1 2.2

497 96.5 n/a 0.5 1.3 1.7

498 94.7 90.8 0.8 1.0 3.4

499 90.4 85.7 1.2 1.4 7.0

549 90.7 79.2 1.4 3.1 4.7

A10 96.1 93.1 0.7 1.8 1.4

B11 93.9 89.8 1.3 1.7 3.1

B12 89.1 82.4 2.4 2.1 6.4

B13 90.0 85.7 2.1 1.7 6.2

B14 88.0 81.7 1.6 2.5 7.9

B15 86.5 83.9 2.6 1.8 9.1

B16 93.1 89.2 1.5 1.2 4.2

E10 90.5 86.0 1.8 2.1 5.6

E11 92.4 87.8 0.9 2.7 4.1

G1 74.6 75.4 5.5 1.8 18.1

17


Quarter 2 2020-21


Route % On Time

Q2

2019-20

(% On Time)

Non Arrival or

Not Linked

(%)

8 to 2.5

mins Early

(%)

5 to 15

mins Late

(%)


H3 88.2 88.7 1.8 0.9 9.1

H11 92.7 91.6 1.4 2.3 3.6

H13 91.3 82.8 1.4 3.0 4.3

H17 90.7 88.9 1.7 1.9 5.7

H18 87.9 89.0 2.1 3.1 6.8

H19 90.6 91.2 1.9 3.3 4.2

H25 90.9 83.8 1.0 1.4 6.6

H26 94.4 91.3 0.7 1.2 3.7

H28 87.4 86.5 1.2 1.9 9.4

K3 89.7 86.9 1.6 4.8 3.8

K4 93.2 86.4 0.6 1.6 4.6

K5 87.6 76.9 1.6 2.3 8.6

P5 68.4 86.4 8.6 1.2 21.9

P13 83.1 80.2 2.9 2.0 12.0

R1 93.6 92.9 0.8 3.1 2.5

R2 91.4 90.6 1.4 3.9 3.4

R3 90.8 91.5 1.6 3.0 4.6

R4 90.4 87.6 1.8 3.1 4.7

R5 92.2 91.7 0.6 1.0 6.2

R6 90.3 91.0 2.2 3.1 4.4

R7 89.5 89.3 1.2 2.1 7.2

R8 89.4 87.2 1.9 3.0 5.7

R10 91.8 92.4 0.2 1.3 6.6

R68 91.2 87.8 0.9 1.0 7.0

S1 90.8 85.8 1.9 2.4 4.9

S3 88.5 87.6 1.5 2.9 7.1

S4 90.3 88.4 0.9 1.9 6.8

U1 89.5 86.6 1.6 3.0 5.9

U7 93.6 89.4 1.0 1.9 3.5

U9 93.5 92.1 1.4 2.8 2.3

U10 90.6 88.6 1.1 3.0 5.2

W9 90.5 84.1 1.5 1.8 6.2

W10 95.7 92.4 1.7 0.9 1.7

W12 91.8 86.6 1.4 1.1 5.8

W13 95.2 91.0 1.1 0.4 3.2

W14 86.0 87.5 2.3 1.0 10.7

X26 87.1 80.1 1.8 1.0 10.1

X68 88.3 75.5 2.1 3.8 5.8

All 88.8 85.7 1.9 2.1 7.3

18

Quality of Service Indicators for High Frequency (Non-Timetabled) Night Routes

Quarter 2 2020-21


Route

Scheduled

Waiting

Time

(mins)

Excess

Waiting

Time

(mins)

Q2

2019-20

(EWT)

Average

Waiting

Time

(mins)

AWT:SWT

Ratio

____

< 10

mins

____

10-20

mins

____

20-30

mins

____

> 30

mins

____

Long

Gaps

N15 6.0 0.2 0.7 6.2 1.0 84.6 14.8 0.5 0.0 0.4

N25 5.6 0.4 0.7 5.9 1.1 85.9 13.8 0.3 0.0 0.3

N29 5.0 0.2 0.5 5.2 1.0 93.5 6.4 0.0 0.0 0.1

N38 7.8 0.4 0.6 8.2 1.0 67.3 29.8 2.6 0.2 0.4

All 6.0 0.3 0.6 6.3 1.0 83.7 15.5 0.8 0.1 0.3

Waiting Times (Mins) Probability of Waiting (%)

19

Quality of Service Indicators for Low Frequency (Timetabled) Night Routes

Quarter 2 2020-21


Route % On Time

Q2

2019-20

(% On Time)

Non Arrival or

Not Linked

(%)

8 to 2.5

mins Early

(%)

5 to 15

mins Late

(%)

N1 94.0 91.1 0.4 0.2 5.4

N2 92.0 87.8 1.7 0.6 5.7

N3 88.0 82.6 1.7 1.0 9.3

N5 86.0 90.1 1.6 1.1 11.2

N6 95.1 90.1 0.5 1.1 3.4

N7 96.5 93.6 0.7 0.7 2.1

N8 88.8 65.3 1.8 2.5 7.0

N9 91.0 76.4 1.0 3.9 4.1

N11 94.9 83.0 0.7 0.7 3.7

N12 94.7 88.2 1.0 1.0 3.2

N13 95.8 93.6 0.8 0.9 2.6

N14 96.3 90.5 0.8 0.6 2.3

N16 94.4 89.7 1.0 0.1 4.5

N18 92.3 84.1 1.5 2.0 4.2

N19 95.8 87.8 1.1 0.7 2.4

N20 95.2 82.8 0.8 0.3 3.7

N21 95.8 86.9 0.4 0.4 3.4

N22 96.8 94.3 0.6 0.3 2.3

N23 94.2 93.5 2.5 0.4 2.8

N24 91.8 86.2 3.0 2.4 2.9

N26 90.5 83.4 1.5 1.5 6.6

N27 86.0 92.7 9.2 0.5 4.2

N28 88.7 94.6 5.8 0.8 4.6

N31 96.1 95.8 0.4 2.6 1.0

N33 95.8 90.7 1.0 1.1 2.1

N35 94.7 86.5 1.3 1.4 2.7

N36 92.2 91.5 1.0 1.1 5.7

N37 95.3 92.6 0.4 0.6 3.7

N41 94.9 87.3 0.6 0.4 4.0

N43 95.6 87.1 1.4 0.4 2.7

N44 91.7 83.0 1.4 0.9 5.9

N47 95.8 90.7 0.6 0.5 3.1

N52 96.3 95.1 1.1 0.5 2.1

N53 94.8 91.9 1.0 0.9 3.3

N55 84.0 81.2 1.5 2.6 12.0

N57 98.4 95.1 0.5 0.9 0.2

N63 96.1 92.5 0.3 0.7 2.9

N64 97.9 95.0 1.3 0.2 0.7

N65 94.7 96.2 0.9 1.7 2.7

N68 90.6 86.3 2.4 2.0 5.0


20


Quarter 2 2020-21


Route % On Time

Q2

2019-20

(% On Time)

Non Arrival or

Not Linked

(%)

8 to 2.5

mins Early

(%)

5 to 15

mins Late

(%)


N69 97.9 95.3 0.2 0.3 1.6

N72 94.1 94.3 1.0 0.5 4.5

N73 93.8 88.0 1.1 0.5 4.5

N74 98.7 96.5 0.2 0.2 1.0

N76 92.6 88.5 1.7 0.9 4.8

N83 96.5 95.2 0.8 1.2 1.4

N85 97.7 95.3 0.7 1.0 0.7

N86 95.7 90.8 0.6 1.5 2.2

N87 93.5 81.7 1.1 0.2 5.2

N88 90.0 93.6 0.9 0.4 8.7

N89 93.5 86.4 0.8 0.7 4.9

N91 94.6 88.0 1.4 0.6 3.4

N93 97.7 96.0 0.8 0.3 1.1

N94 92.6 84.8 0.8 2.5 4.0

N97 96.9 90.0 0.3 0.4 2.3

N98 95.3 87.1 0.2 0.9 3.5

N102 98.5 95.3 0.2 0.3 1.0

N105 97.9 95.8 0.4 0.5 1.2

N108 94.4 95.4 1.9 0.4 3.3

N109 84.8 85.8 6.7 1.5 7.0

N111 93.7 90.8 0.8 0.4 5.1

N113 92.4 91.1 0.4 0.5 6.7

N119 95.6 92.7 1.4 0.4 2.6

N128 95.2 94.4 0.8 0.7 3.3

N133 96.7 88.9 0.4 0.5 2.3

N134 95.5 96.4 2.1 0.4 1.9

N136 94.1 86.7 0.4 0.7 4.8

N137 93.9 89.6 1.0 0.3 4.8

N139 90.7 89.8 1.9 1.4 6.0

N140 97.6 97.5 0.1 0.6 1.7

N148 93.1 86.4 1.2 1.5 4.3

N149 92.7 85.5 2.0 0.4 4.9

N155 88.2 86.3 1.3 0.5 10.0

N159 92.6 89.1 1.7 2.3 3.3

N171 93.6 88.8 0.7 0.6 5.1

N176 95.2 92.9 2.0 0.8 2.0

N188 96.0 92.7 1.4 0.9 1.8

N189 96.7 91.2 0.5 0.1 2.7

N199 92.3 87.1 0.4 0.5 6.8

N205 93.6 88.2 1.3 1.7 3.4

21


Quarter 2 2020-21


Route % On Time

Q2

2019-20

(% On Time)

Non Arrival or

Not Linked

(%)

8 to 2.5

mins Early

(%)

5 to 15

mins Late

(%)


N207 89.7 76.6 2.1 0.8 7.4

N213 96.1 97.6 1.1 0.9 1.8

N214 95.5 93.8 1.9 1.1 1.6

N220 94.0 92.0 1.4 0.4 4.1

N222 97.5 89.9 1.1 0.5 0.9

N238 93.7 93.6 3.5 1.2 1.6

N242 91.2 83.7 2.9 1.1 4.8

N243 92.4 87.5 1.5 0.7 5.4

N250 96.8 93.7 1.8 0.2 1.1

N253 92.9 81.8 1.4 1.1 4.6

N264 96.7 94.3 1.8 0.1 1.4

N266 92.6 94.2 1.3 1.8 4.4

N271 95.5 86.8 1.7 2.2 0.6

N277 94.3 86.0 1.1 1.6 3.0

N279 93.7 82.9 1.3 0.4 4.6

N281 98.1 97.3 0.7 0.7 0.5

N285 89.5 89.3 1.3 0.3 8.9

N295 97.9 97.4 0.8 0.1 1.3

N297 99.0 96.2 0.3 0.5 0.2

N321 94.7 95.1 0.6 0.5 4.1

N341 97.1 93.5 0.9 0.4 1.6

N343 94.5 92.7 0.5 0.3 4.8

N344 96.7 90.9 1.0 0.9 1.4

N345 95.0 86.2 2.6 1.7 0.6

N365 96.7 97.1 2.4 0.4 0.5

N381 87.1 79.3 2.7 1.7 8.5

N390 96.9 91.6 0.7 0.7 1.7

N453 93.3 88.3 1.1 1.1 4.5

N472 97.6 96.1 0.7 0.3 1.4

N474 97.1 91.6 0.7 1.6 0.5

N550 87.2 86.6 2.6 0.5 9.7

N551 89.3 88.4 2.6 0.7 7.3

NEL1 96.7 98.2 2.1 0.5 0.8

All 93.7 88.9 1.3 0.9 4.0

22

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