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Dr . R.P.CENTRE (EYE CENTRE )
OPD WORKFLOW
DISCLAIMER
Content of this presentation is on best effort basis
and not verified by the department.
Information in this presentation is as of current
date(25/10/16) and the subject to be change with
time. Please use your own judgment and
information from other sources before relying on
this presentation.
AIIMS- RPC OPD
GATE NO
1
GATE NO 2
GATE NO 3
RPC
BLOCK
HOW TO REACH….
Best Means– Public Transport
as parking NOT available near OPD premises.
PARKING OF AIIMS
RAK OPD
PARKING
GATE NO
2
GATE NO
1
GATE NO
3
Parikrama Service - AIIMS
Starts at 7am.
Have services every 3 min.
For any complaints contact : Ph. 9810113225
DO’S BEFORE VISITING AIIMS
Do take an appointment before visiting your
doctor.
Appointment can be taken through
Web Portal
IVRS
AIIMS Counter
Mobile App- AIIMS@Delhi Mobile
Call Centre
APPOINTMENT - WEB PORTAL
For patients with UHID
APPOINTMENT - WEB PORTAL
For patients without UHID
IVRS ( Telephonic Appointment )
Call 011-26589999
Only patients with UHID can take appointment through
IVRS.
You will not be able to choose your doctor through IVRS.
Appointment to the previously shown doctor will be
automatically given.
MOBILE APP FOR ANDROID
CALL CENTRE
CALL – 011-65900669
Book appointment for any department through call centre
AIIMS COUNTER for taking
APPOINTMENT
LOCATION
Location Ground Floor, RPC Building
OPD Registration Time (New + Old)
(*The registration forms are
provided only till 10:30 AM for new
registrations)
8:30 AM – 11:00 AM
OPD Time 09:00 AM –till the last registered
patient is seen.
Afternoon Specialty Clinics Registration
Time (New + Old)12:30PM to 2:00 PM
Specialty Clinics Time 02:00 PM – 05:00 PM
Only one attendant to accompany the patient.
REGISTRATION
Referred & non referred patient can be
registered for RPC OPD with problems
related to eyes.Cataract
Glaucoma
Squint
Hyperopia (farsightedness)
Myopia (nearsightedness)
Ptosis (drooping eyelid)
Nystagmus
Double vision
Diabetic retinopathy
Detached retina
Corneal transplant
Ocular tumours
Conjunctivitis
Eye allergies
Eye infections
Eye injuries
Dry eye
Eye pain
OPD COUNTERS COUNTER No. 1- 5 : General
Registrations
COUNTER No. 6 : Registration for Senior Citizens & Differently abled
COUNTER No.7 &9 : Confirmation for online appointments & To get Follow-up Appointments.
COUNTER No. 8 : Appointments for Specialty Clinics except ROP Clinic(Room No:141) & Low Vision Aids Clinic( Room No:133).
COUNTER No. 10 : Registration for EHS
COUNTER No. E7 -
Medical Reimbursement
Medical Certificates
Reports of Blood Investigations of OPD Patients.
COUNTER No. E8 -
Registration for Refraction
REFRACTION ROOMS:
E1 – E6
OPD COUNTERS – Extension OPD
GENERAL OPD SCHEDULE
UNITS No. of Rooms OPD DAYS
UNIT I 13MONDAY
THURSDAYUNIT IV 19
UNIT III 16TUESDAY
FRIDAYUNIT V 20
UNIT II 16WEDNESDAY
SATURDAYUNIT VI 15
SPECIALITY CLINIC SCHEDULE
S. No. Name
Room No.
Unit Days/week WeekdaysNew
pt.
Old
pt.
1 Cornea 106 103 III,VI 4Monday, Wednesday,
Thursday, Friday
2 Lens 41 - III,I 2 Thursday, Friday
3 Contact Lens 104 - III 2 Monday, Thursday
4 Uvea 20 22 I 2 Monday, Thursday
5 Glaucoma 45 43 IV 3 Monday, Wednesday, Friday
6 Ophthalmoplasty E1 E6 V 2 Wednesday,Friday
7Paediatric
Ophthalmology E4 - V 1 Friday
8 Retina 30 32 I 2 Thursday, Friday
9 Vitreo-retina 30 32 II 2 Monday, Wednesday
10 Neuro Ophthalmology 20 22 V,VI 2 Wednesday, Friday
11 Retinoblastoma 115 - V 1 Wednesday
12 ROP 148 - I,II 2 Monday, Thursday
13 Squint 28 - V,VI 2 Monday, Thursday
14 Low Vision Aids 133 - - 5 Monday To Saturday
OPD PROCESS
With Appointment
COUNTER NO.9
CONFIRM APPOINTMENT & GET OPD CARD
Without Appointment
Fill the registration slip available at the HELP DESK
*COUNTER NO.
1-6(GENERALPATIENTS)
7(SENIOR CITIZENS & PHYSICALLY HANDICAPPED)
10(E.H.S PATIENTS)
GET OPD CARD (only If slot available)
New Patient
*For Prof. ATUL KUMAR, Prof. RAMANJIT SIHOTA and Prof. J.S.TITIYAL , if
prior appointment was not taken , then get the registration slip signed by the
respective consultant on the day of visit before approaching the counter.
Contd…..
With Appointment
COUNTER NO.9
CONFIRM APPOINTMENT
GET THE DATE STAMP ON THE CARD
Without Appointment
*COUNTER NO.
1-6(GENERALPATIENTS)
7(SENIOR CITIZENS & PHYSICALLY HANDICAPPED)
10(E.H.S PATIENTS)
GET APPOINTMENT FOR SAME DAY AND
CONFIRM IT (if slot available)
GET THE DATE STAMP ON THE CARD
FOLLOW UP PATIENT
Contd….
GO TO THE RPC OPD ROOM NUMBER MENTIONED IN OPD CARD
AFTER CONSULTATION GET THE APPOINTMENT FOR THE NEXT VISIT
RPC OPD
COUNTER NO.9
IVRS
011-26589999
WEB PORTAL
www.aiims.edu
Call
Centre:011-
65900669
Mobile app
FOLLOW UP APPOINTMENT FOR PROF. RAMANJIT
SIHOTA HAS TO BE TAKEN FROM P.A .( appointments are
given to the patients from the OPD cabin itself. Patients who
turn up without an appointment are not entertained)
COMMON INVESTIGATIONSROOM NO: INVESTIGATION
109 Payment For All Investigations
80 Blood & Urine
53 X-RAY, CT-SCAN, Angiogram
136 ULTRASONOGRAPHY (USG)
114B ECG
58 Fluorescent Angiography(FA),LASER, OCT
123 Visual Evoked Response(VER), Electro Retino
Gram(ERG), Electro Oculo Gram(EOG)
279 IOL Work Up for unit I,II,VI
379 IOL Work Up for unit II,IV,V
618 Specular Count
45 Refraction
14 B.P , XST, Monteux test
116 Pupil dilation
AFTERNOON SPECIALITY CLINICSDAY CLINICS
MONDAY
Vitre
o
Retin
a
UveaGlauco
ma
Corne
a
Contact Lens
& Low Vision
Aids
Squint
ROP
WEDNESDA
Y
Vitre
o
Retin
a
Neuro-
Ophth
almolo
gy
Glauco
ma
Corne
a
Retinoblasto
ma
Ophthal
moplast
y
-
THURSDAYRetin
aUvea Lens
Corne
a
Contact Lens
& Low Vision
Aids
Squint
ROP
FRIDAYRetin
a
Neuro-
Ophth
almolo
gy
Glauco
ma
Corne
aLens
Opthal
moplast
y
Paed
s-
Opht
halm
ology
Afternoon Speciality Clinic workflow
ONLY THOSE PATIENTS WHO ARE REFERRED FROM RPC
OPD WILL BE SEEN IN THE SPECIALITY CLINICS.
GET APPOINTMENT FOR SPECIALITY CLINICS FROM COUNTER NO.8
REGISTER THE CARD FROM RPC OPD COUNTER NO. 1-6 (12:30pm to 2pm)
GO TO THE ROOM MENTIONED IN THE CARD
EHS COUNTER AND HELP DESK
WAITING TIME FOR RPC OPD APPOINTMENT
For New patients Next day
For Follow –up patients Next Day
For routine blood investigation (Central
collection facility-Room no 27)Next day