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Rpcopdwork flow

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Dr . R.P.CENTRE (EYE CENTRE ) OPD WORKFLOW
Transcript
Page 1: Rpcopdwork flow

Dr . R.P.CENTRE (EYE CENTRE )

OPD WORKFLOW

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DISCLAIMER

Content of this presentation is on best effort basis

and not verified by the department.

Information in this presentation is as of current

date(25/10/16) and the subject to be change with

time. Please use your own judgment and

information from other sources before relying on

this presentation.

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AIIMS- RPC OPD

GATE NO

1

GATE NO 2

GATE NO 3

RPC

BLOCK

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HOW TO REACH….

Best Means– Public Transport

as parking NOT available near OPD premises.

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Parikrama Service - AIIMS

Starts at 7am.

Have services every 3 min.

For any complaints contact : Ph. 9810113225

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DO’S BEFORE VISITING AIIMS

Do take an appointment before visiting your

doctor.

Appointment can be taken through

Web Portal

IVRS

AIIMS Counter

Mobile App- AIIMS@Delhi Mobile

Call Centre

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APPOINTMENT - WEB PORTAL

www.aiims.edu Book Appointment

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APPOINTMENT - WEB PORTAL

For patients with UHID

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APPOINTMENT - WEB PORTAL

For patients without UHID

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IVRS ( Telephonic Appointment )

Call 011-26589999

Only patients with UHID can take appointment through

IVRS.

You will not be able to choose your doctor through IVRS.

Appointment to the previously shown doctor will be

automatically given.

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MOBILE APP FOR ANDROID

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CALL CENTRE

CALL – 011-65900669

Book appointment for any department through call centre

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AIIMS COUNTER for taking

APPOINTMENT

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LOCATION

Location Ground Floor, RPC Building

OPD Registration Time (New + Old)

(*The registration forms are

provided only till 10:30 AM for new

registrations)

8:30 AM – 11:00 AM

OPD Time 09:00 AM –till the last registered

patient is seen.

Afternoon Specialty Clinics Registration

Time (New + Old)12:30PM to 2:00 PM

Specialty Clinics Time 02:00 PM – 05:00 PM

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Only one attendant to accompany the patient.

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REGISTRATION

Referred & non referred patient can be

registered for RPC OPD with problems

related to eyes.Cataract

Glaucoma

Squint

Hyperopia (farsightedness)

Myopia (nearsightedness)

Ptosis (drooping eyelid)

Nystagmus

Double vision

Diabetic retinopathy

Detached retina

Corneal transplant

Ocular tumours

Conjunctivitis

Eye allergies

Eye infections

Eye injuries

Dry eye

Eye pain

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OPD COUNTERS COUNTER No. 1- 5 : General

Registrations

COUNTER No. 6 : Registration for Senior Citizens & Differently abled

COUNTER No.7 &9 : Confirmation for online appointments & To get Follow-up Appointments.

COUNTER No. 8 : Appointments for Specialty Clinics except ROP Clinic(Room No:141) & Low Vision Aids Clinic( Room No:133).

COUNTER No. 10 : Registration for EHS

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COUNTER No. E7 -

Medical Reimbursement

Medical Certificates

Reports of Blood Investigations of OPD Patients.

COUNTER No. E8 -

Registration for Refraction

REFRACTION ROOMS:

E1 – E6

OPD COUNTERS – Extension OPD

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GENERAL OPD SCHEDULE

UNITS No. of Rooms OPD DAYS

UNIT I 13MONDAY

THURSDAYUNIT IV 19

UNIT III 16TUESDAY

FRIDAYUNIT V 20

UNIT II 16WEDNESDAY

SATURDAYUNIT VI 15

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SPECIALITY CLINIC SCHEDULE

S. No. Name

Room No.

Unit Days/week WeekdaysNew

pt.

Old

pt.

1 Cornea 106 103 III,VI 4Monday, Wednesday,

Thursday, Friday

2 Lens 41 - III,I 2 Thursday, Friday

3 Contact Lens 104 - III 2 Monday, Thursday

4 Uvea 20 22 I 2 Monday, Thursday

5 Glaucoma 45 43 IV 3 Monday, Wednesday, Friday

6 Ophthalmoplasty E1 E6 V 2 Wednesday,Friday

7Paediatric

Ophthalmology E4 - V 1 Friday

8 Retina 30 32 I 2 Thursday, Friday

9 Vitreo-retina 30 32 II 2 Monday, Wednesday

10 Neuro Ophthalmology 20 22 V,VI 2 Wednesday, Friday

11 Retinoblastoma 115 - V 1 Wednesday

12 ROP 148 - I,II 2 Monday, Thursday

13 Squint 28 - V,VI 2 Monday, Thursday

14 Low Vision Aids 133 - - 5 Monday To Saturday

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OPD PROCESS

With Appointment

COUNTER NO.9

CONFIRM APPOINTMENT & GET OPD CARD

Without Appointment

Fill the registration slip available at the HELP DESK

*COUNTER NO.

1-6(GENERALPATIENTS)

7(SENIOR CITIZENS & PHYSICALLY HANDICAPPED)

10(E.H.S PATIENTS)

GET OPD CARD (only If slot available)

New Patient

*For Prof. ATUL KUMAR, Prof. RAMANJIT SIHOTA and Prof. J.S.TITIYAL , if

prior appointment was not taken , then get the registration slip signed by the

respective consultant on the day of visit before approaching the counter.

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Contd…..

With Appointment

COUNTER NO.9

CONFIRM APPOINTMENT

GET THE DATE STAMP ON THE CARD

Without Appointment

*COUNTER NO.

1-6(GENERALPATIENTS)

7(SENIOR CITIZENS & PHYSICALLY HANDICAPPED)

10(E.H.S PATIENTS)

GET APPOINTMENT FOR SAME DAY AND

CONFIRM IT (if slot available)

GET THE DATE STAMP ON THE CARD

FOLLOW UP PATIENT

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Contd….

GO TO THE RPC OPD ROOM NUMBER MENTIONED IN OPD CARD

AFTER CONSULTATION GET THE APPOINTMENT FOR THE NEXT VISIT

RPC OPD

COUNTER NO.9

IVRS

011-26589999

WEB PORTAL

www.aiims.edu

Call

Centre:011-

65900669

Mobile app

FOLLOW UP APPOINTMENT FOR PROF. RAMANJIT

SIHOTA HAS TO BE TAKEN FROM P.A .( appointments are

given to the patients from the OPD cabin itself. Patients who

turn up without an appointment are not entertained)

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COMMON INVESTIGATIONSROOM NO: INVESTIGATION

109 Payment For All Investigations

80 Blood & Urine

53 X-RAY, CT-SCAN, Angiogram

136 ULTRASONOGRAPHY (USG)

114B ECG

58 Fluorescent Angiography(FA),LASER, OCT

123 Visual Evoked Response(VER), Electro Retino

Gram(ERG), Electro Oculo Gram(EOG)

279 IOL Work Up for unit I,II,VI

379 IOL Work Up for unit II,IV,V

618 Specular Count

45 Refraction

14 B.P , XST, Monteux test

116 Pupil dilation

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AFTERNOON SPECIALITY CLINICSDAY CLINICS

MONDAY

Vitre

o

Retin

a

UveaGlauco

ma

Corne

a

Contact Lens

& Low Vision

Aids

Squint

ROP

WEDNESDA

Y

Vitre

o

Retin

a

Neuro-

Ophth

almolo

gy

Glauco

ma

Corne

a

Retinoblasto

ma

Ophthal

moplast

y

-

THURSDAYRetin

aUvea Lens

Corne

a

Contact Lens

& Low Vision

Aids

Squint

ROP

FRIDAYRetin

a

Neuro-

Ophth

almolo

gy

Glauco

ma

Corne

aLens

Opthal

moplast

y

Paed

s-

Opht

halm

ology

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Afternoon Speciality Clinic workflow

ONLY THOSE PATIENTS WHO ARE REFERRED FROM RPC

OPD WILL BE SEEN IN THE SPECIALITY CLINICS.

GET APPOINTMENT FOR SPECIALITY CLINICS FROM COUNTER NO.8

REGISTER THE CARD FROM RPC OPD COUNTER NO. 1-6 (12:30pm to 2pm)

GO TO THE ROOM MENTIONED IN THE CARD

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EHS COUNTER AND HELP DESK

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WAITING TIME FOR RPC OPD APPOINTMENT

For New patients Next day

For Follow –up patients Next Day

For routine blood investigation (Central

collection facility-Room no 27)Next day

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