Australian Sailing |

RST Assessor Online Ordering System

April 2017

Australian Sailing |

1. To bring our process into the modern space and provide a more efficient service to

you the Assessor

2. To maximize accounting and stock ordering

3. So we can better manage our stock holdings in the office

4. To enable a cost effective and efficient service for Assessors & Australian Sailing

5. Convenience - Assessors can now order stock at anytime via the internet and check

invoices and track orders online

Note: This is not an initiative from the Department of Transport

Why are we moving to an online ordering system?

Australian Sailing |

There will be a transition from email and phone orders from April 2017

All orders will need to be made using the online process from July 1 2017

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When will online ordering start ?

Australian Sailing |

Assessors will need to register with us for online ordering. Once registered, Assessors will

be given access to the RST Ordering form to easily and efficiently order relevant material

online. It is a simple process, we will explain it in the following slides…

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How will it Work ?

Australian Sailing |

Open the https://membership.sportstg.com/regoform.cgi?formID=66895

Follow the instructions as explained on the form – there is no cost to register as an RST

Assessor

By completing registration on this form you will be assigned an Australian Sailing

Number (if you do not already have one). You will then be able to access your mySailor

profile to view transaction history for any payments you make

You can access mySailor via the following link: www.sailing.org.au/mysailor

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Register yourself and create your profile

Australian Sailing |6

Access the RST Ordering Form

After you have registered as an RST Assessor you will be able to access the RST

Ordering Form to order relevant material online

The RST Assessors Ordering Form will be sent to you once you have registered as an

RST Assessor

You will only be able access the ordering form by logging in using the email address

you registered with to be an RST Assessor

Your email is the key to logging in and gaining access

Australian Sailing |

You can make an order for all items of RST stock (excluding workbooks)

Only the application forms and postage options have a cost

All other RST stock listed is available at no cost to you

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What can I order online?

Australian Sailing |

We have recently reviewed our pricing and

the following prices will apply commencing on

1 July 2017:

Standard RST application $23.00

Schools RST Application $18.00

Standard Post and Handling $5.00

Express Post and Handling $25.00

These prices are inclusive of GST.

What are the costs of the application forms

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Australian Sailing |

When you login to the ordering form using

your email address your existing details

will be populated on the form – please

check to ensure they are correct

All items are listed after you check/add

your details – based on your response to

certain questions relevant items will

display

You can select the delivery method

(standard post or express post)

Confirm your order then proceed to the

payment page

Ordering Process

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Australian Sailing |

You can pay online with a credit card (Visa, Mastercard or American Express)

Alternatively you can pay by PoliPay (POLi): https://polipayments.com/

• POLi is an online payment option that allows you to use your internet banking to securely

pay for goods and services

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How do I pay for my order?

Australian Sailing |

No. All orders must be made using the RST Online Ordering form.

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Can I order and pay without using the RST Ordering form?

Australian Sailing |

The Australian Sailing office process your order on Wednesday mornings

Your order is posted to you Wednesday afternoon

Remember if you are requiring an urgent order you need to call us after you have

ordered so we can make sure it is posted that day.

Such requests for urgent orders attract a $25 postage and handling fee

You will be emailed a receipt automatically from the system after you have completed

your order from Sports TG

The Australian Sailing office will dispatch a form with RST application numbers in your

order for your records

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After I have ordered what happens?

Australian Sailing |

Yes you can access the history of all your transactions via the mySailor:

www.sailing.org.au/mysailor

Login in to mySailor and go to the Transactions area:

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Can I access a record of my transactions?

Australian Sailing |

Question: Who are SportsTG and why are we using them?

Answer: SportsTG are a company that provide online support to many sports in Australia and the provider for

the Australian Sailing membership database www.sportstg.com

Question. What about my privacy?

Answer. Your privacy is very important to us, more information can be found in the links below:

SportsTG Privacy Policy: www.sportstg.com/privacy-policy/

Australian Sailing Privacy Policy: www.sailing.org.au/about-us/policy-documents/australian-sailing-privacy-

policy/

Question: Who made the decision to move to the online system?

Answer: Australian Sailing did, don’t ring Grant up and winge or complain to him. If you would like to debate

the decision call Gerry O’Dea Regional Manager Australian Sailing WA 61887702

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FAQs

Australian Sailing |

• Online ordering and payment is available to all RST Assessors registered with

Australian Sailing

• Training and support will be provided in the lead up to 1 July

• New price changes will take effect on 1 July 2017

• This will provide a better service for Assessors and also reduce the mistakes and man

hours required to service the RST program

• We encourage Assessors to support us through initial transition period of April – July

• You can seek assistance from the Australian Sailing office (08) 9386 2358, Australian

Sailing IT support (02) 8424 7423, Sports TG (24hours) 1300139970 or the Sports TG

Support Centre http://support.sportstg.com/help

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Conclusion