RTID etails

6/10/2020 RTI Details

\RTI REQUEST DETAILS

Date of Receipt: 16/03/2020

Language of Request: English

Gender: Male

Registr ation No.: TRAOJ/R/E/20100207

Type of Receipt : Online Receipt

Name: Vinod Bhatt

17, Shyam Vill a-2, Gala Gymkhana Road, Opp. Devyana Residency,Address:

South Bopal, AHMEDABAD .GUIARAT, Pin:380058---".--.---.-~--~----------

State: Gujarat

Phone No.: +91-7600056409

Country: India

Mobile No.: +91-8980003860

Email : vinodmbhatt53@gmail .com

Status(RuraIlUrban): Urban

Is Requester Below Poverty NoLin e? :

Education Status: Above Graduate

Citizenship Status Indian

Amount Paid: 10) Mode of Payment Payment Gateway

Does it concern the life or NotNonnal)Liberty of a Person ? :

Request Pertains to :

1. Whether TRAJ have issued any regulatory guidelines to the MobileService Providers in India for handling Prepaid and Post Paid plans.If soprovide brief gisrs thereof or soft copy of such comprehensive guidelinesIn vogue2. What arc basic guidelines for determining various Pre Paid MobileTarrif Plans by any service provider3. Can service providers have liberty to fix the tarrif for different Pre PaidPlans including for providing new connection and or for converting PostPaid Plan into Prepaid Plan4. What are basic guidelines for converting existing Post Paid Mobile Planto Prepaid Plan5. Can Service Provider insists for fresh KYC procedures when anyexisting KYC compliant Post Paid Plan holder request for conversion toPrepaid Plan6.. Is it mandatory to change existing SIM card while converting the planfrom Post Paid to Pre Paid or Vis-a-vis

Information Sought: 7 Can any service provider change plan tarrif/ rental of the existing postpaid plan without consent of the customer8 What is the process for applying for Mobile Number Portability that ischanging the service provider by retaining the existing number9 Can any customer request for MNP with change of plan i.e. Post PaidPlan to Pre paid plan to a new Service Provider10 What is maximum time taken for considering MNP request and duringthe process whether incoming/out going call and SMS facil ities providedby the existing Service Provider are continued or stopped immediatelywhile applying11 Can a customer apply forMNP on line or has to make written requestIn person12 TRAI is aware that Vodafone-Idea is not displaying its initial Pre PaidPlan Tarrif on their official Website and or in other publicity material andcharging comparatively higher amount of tariff of about Rs5001- plus for28 days validity, which is far in excess than average monthly tariff andwhetherTRAI is considering the same as un-fare practice

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TELECOM REGULATORY AUTHORI TY OF INDIAMahanagar Doorsanchar Bhawan, Jawahar Lal Nehru Marg,

(Old Minto Road), New Delhi - 110 002

F.No.l(l71)/2020-RTI 06th June ,2020Dated:

To

Shri Vi nod Bhatt

17, Shyam Villa-2, Gala Gymkhana Road, Opp. Devyana Residency

South Bopal, AHMEDABAD

Gujarat-380058.

[email protected]

SUB: Supply of information under the provisions of the Right to Information Act, 2005.

Sir,

Please refer to your application dated 16.03.2020 filed online in the RTI portal of TRAI vide

registration no. TRAOI/R/E/20/00207 for providing information under the provisions of the Right to

Information Act, 2005 regarding postpaid/prepaid plan, MNP related matter. In this context, the following

is furnished:

S.No Reply

1 to As per the existing tariff framework, the tariff for mobile services is under forbearance except

3 national roaming. Telecom service providers are free to decide the rates for calls and condition

such as validity period on the basis of input cost, competition and other commercial

considerations.

4 TRAI Direction dated 1st September,2008, inter-alia, mandates no access provider shall provide

&6 for any condition such as the requirement of obtaining new SIM or change of telephone number,

etc., by any telecom consumer who seek to migrate across plans or across postpaid and prepaid

tariff, Provided that, the direction contained in this sub-paragraph shall be applicable in relation

to migration from prepaid platform to postpaid platform subject to operational feasibility.

5 All Telecom Service Providers (TSPs) are governed by the License Agreement entered into with

Department of Telecommunications (DoT). Matters relating to KYC relate to subscriber's

verifications. Instructions regarding subscriber's verification are issued by DoT and

implemented by the Field Units of DoT. Therefore, a copy of your application has already been

transferred to DoT online on 21.04.2020 in terms of Section 6(3) (1) under the provisions of the

Right to Information Act, 2005 for providing the information on relevant issues.

7 The Telecommunication Tariff (43rd Amendment) Order 2006 dated 01.09.2008 issued by TRAI,

inter-alia, provides that tariff plan once offered by an Access Provider shall be available to a

subscriber for a minimum period of Six Months from the date of enrolment of the subscriber to

that tariff plan. No tariff item in a tariff plan shall be increased by the access provider during the

said six month period. This amendment is available on TRAI Website.www.trai.gov.in. Telecom

service provider can change; withdraw any plan in any service area as per commercial suitability.

8 to The eligibility criteria for making parting requests; and requests for parting of mobile number

11 are stipulated in the Telecommunications Mobile Number Portability Regulations, 2009, as

amended from time to time. These Regulations can be assessed in the TRAI website at the

URLhttp://www.trai.gov.in/sites/defa ult/fi les/201208081218350931511 Regu lation23sep09%

5B1%5D.pdf

After review, the MNP process amended through Telecommunications Mobile Number

Portability (Seventh Amendment) Regulations, 2018, which can be assessed at the URLhttps://www.trai.gov.in/sites/default/files/RegulationsMNPEng13122018.pdf.

FAQs on the MNP Process available at the URL

https:/ /www.trai.gov.in/faqcategory/mobile-number-portability provides all the information

relating to mobile number portability.

12 Information sought by you vide this point is not available in TRAI.

2. The Appellate Authority in TRAI under Section 19 (1) of the Right to Information Act, 2005 is

Shri S.K. Mishra, Pr. Advisor (F&EA), Telecom Regulatory Authority of India, Mahanagar Doorsanchar

Bhawan, Jawaharlal Nehru Marg, Old Minto Road, New Delhi-110002, Tele: 011-2323-21856, Fax: 011-

23235249.

Yours faithfully

A ~ti,,- .-rz->(S.K. Dutta)

Central Public Information Officer

Tele: 011-23664503

RTI REQUEST DETAILS

Registration No.: TRAOIIRIE/20100297I


Type of Receipt: Online Receipt Language of Request: English----- ----- -- --~

Name: Sidharth Deb Gender: Male

Address : e215 third floor, east of kailash, Pin: 110065

State: Delhi

Phone No. : I Details not provided

Country India

Mobile No.: Details not provided--,-----"'----

Email: [email protected]

Statusf Ru ral/Urban) : Details not provided

Is Requester Below No

Poverty Line? :_ J

Education Status: ' Details not provided

Citiz:nshiP Status:~nd;an--~'--"--

I--, - ----,---

Mode of Payment ' Payment Gateway_ __ ---l_ _ _ ~~ __ ~~_

Amount Paid: 10)

Does it concern the life No(Normal)

or Liberty of a Person? Request Pertains to :

Information Sought:

The information sought herein relates to the mandatory installation of the Aarogya

Setu Application developed by the Nationallnformatics Centre, MOHFW and NITI

Aayog. Please provide information in response to the following queries-

I .Please provide information with regard to the number of employees currently

employed with your department.2, Please provide information with regard to the number of employees who possess a I

smartphone, Please provide information with regard to the process followed to

obtain this data3, Please provide information with regard to the number of employees who have

installed the Aarogya Setu application,4, Please provide information with regard to the name and designation of the officialwho is in charge of ensuring that employees install the Aarogya Setu application.

5. Please provide information with regard to the action that wil l be taken if an

employee refuses to install the Aarogya Setu application. Please provide information

whether any action has been taken to report such refusal and initiate prosecution

proceedings of any kind in this regard. __ -.I

.'

• TELECOM REGULATORY AUTHORITY OF INDIAMahanagar Doorsanchar Bhawan, Jawahar Lal NehruMarg,


F.No. 190j2020jRTI Dated: 3rd July, 2020

To

Shri Sidharth Deb

e215 Third Floor, East of Kailash

Delhi-110065.

Email: policy@internetfreedom. in

SUB: Supply of information under the prov isions of the Right to Information Act, 2005.

Sir,

Please refer to your application dated 13.05.2020 filed online in the RTI portal of TRAI

vide Registration No.TRAOljRjEj20j00297 for providing information under the provisions of the

Right to Information Act, 2005 about installation of the Aarogya Setu Application related matter.

In this context, the following is furnished:

S.No. Reply

1 As on dated total 220 Nos. of employee (including Regional Offices & contractual

employees) employed in TRAI.

2, 3 Information regarding the number of employees possesses a smartphone is not&5 maintained. However, all the employees of TRAI have undertaken that they have

down loaded the Aarogya Setu application on their smartphone handsets.

4 Shri Manish Negi, Senior Research Officer.

2. The Appellate Authority in TRAI under Section 19 (1) of the Right to Information Act, 2005

is Shri S.K. Mishra, Pr. Advisor (F&EA), Telecom Regulatory Authority of India, Mahanagar

Doorsanchar Bhawan, Jawaharlal Nehru Marg, Old Minto Road, New Delhi-110002, Tele: 011-

2323-21856, Fax: 011-23235249.

Yours faithfully

(S.K. Dutta)Central Public Information Officer

Tele: 011-23664503

.:"1.. ,"

RTI REQUEST DETAILS

Registration No. : TRAOI/R/E/20/00301 Date of Receipt : 14/05/2020

Type of Receipt : Online Receipt Language of Request : English

Name : Raman Arora Gender : Male

Address : Vishnu Garden, New Delhi, Pin:110018

State : Delhi Country : India

Phone No. : Details not provided Mobile No. : +91-9023935603

Email : [email protected]

Status(Rural/Urban) : Urban Education Status : Above Graduate

Is Requester Below Poverty Line ? :

No Citizenship Status

Indian

Amount Paid : 10 ) Mode of Payment Payment Gateway

Does it concern the life or Liberty of a Person ?

:

No(Normal) Request Pertains to :

S.K.Dutta

Information Sought :

Dear Sir, 1.What is minimum speed a telecom operater is required to provide under 4G services for internet connection on mobile phone. 2. What is the penalty if a company fails to provide minimum data speed required to be provided in 4G connection. 3. Detail of Action taken on companies till date for not providing sevices related to 4G below the standard specified by TRAI. 4. What is the option/solution for a consumer if he is not getting services as commited by the company. 5. Is not providing the services as per the 4G connection even after making payment for 4G services to a consumer can be classified under deficiency in services. 6. What is maximum amount of compensation a comapny will have to pay to the consumer if he fails to provide services as per the terms of 4G data connection.

TELECOM REGULATORY AUTHORITY OF INDIA Mahanagar Doorsanchar Bhawan, Jawahar Lal Nehru Marg,

(Old Minto Road), New Delhi – 110 002

F.No. 1(193)/2020/RTI Dated: 08th June,2020

To Shri Raman Arora Vishnu Garden

New Delhi-110018. Email: [email protected]


Sir, Please refer to your application dated 14.05.2020 filed online in the RTI portal of TRAI vide

registration No. TRAOI/R/E/20/00301 for providing information under the provisions of the Right to Information Act, 2005 regarding minimum data speed related matter. In this context, the following is furnished:

S.No. Reply

1 to 3

TRAI has not laid down any benchmark for minimum internet speed to be provided by a 4G service provider. The speed of mobile internet is dependent on several factors such as closeness to the cell serving the customer, the number of users being served by the cell, the traffic handled by the cell, the user equipment/mobile handset used by the customer etc. As such, the mobile users may experience different speed at different locations and time of usage.

4 The Telecom Consumers Complaint Redressal Regulation, 2012 dated 05.01.2012, provide grievance redressal mechanism viz, Complaint Centre, Appellate Authority and Advisory committee. These regulations are already available in public domain and can be accessed at the TRAI website http://www.trai.gov.in under regulations.

5 Yes, however, the internet speed in wireless network cannot be guaranteed as it is dependent on a number of factors such as coverage, distance from the cell, traffic, customer equipment/handset etc.

6 No such regulations have been issued by TRAI,

2. The Appellate Authority in TRAI under Section 19 (1) of the Right to Information Act, 2005 is Shri S.K. Mishra, Pr. Advisor (F&EA), Telecom Regulatory Authority of India, Mahanagar Doorsanchar Bhawan, Jawaharlal Nehru Marg, Old Minto Road, New Delhi-110002, Tele: 011-2323-21856, Fax: 011-23235249.

Yours faithfully

(S.K. Dutta)

Central Public Information Officer Tele: 011-23664503

http://www.trai.gov.in/

http://en.wikipedia.org/wiki/File:Emblem_of_India.svg

RTI Details6/12/2020

/Registration No.: TlZi\OI!R!E!20!00311 Date of Receipt: 19/05/2020

Type of Receipt: Online Receipt Language of Request: English

Name: Viki sarang Gender: Male

Address: Prakash nagarMalkapurram, Vi sakhapatnam, Pin:530011

State: Andhra Pradesh Country: India

Phone No. : +91-7019199773 Mobile No.: +91-7715044687

Email: Vik isarang92(~ygmaiLcom

Status(RuraIlUrban): Urban Education Status: Graduate

Is Requester Below Poverty Line No? :

IndianCitizenship Status


Does it concern the life or No/Normal)Liberty of a Person ? :

R P tai t S.K.Duttaequest er ams 0:

Dear sir ..On 01 may 2020 ihad made a recharge Rs 397/-ofmy mobilenO.7019199773. My payment debited for two times ..aftercomplaining for refund of my extra transaction ofRs 397/- onemail.icustomer care..no one responding my email.J had talk to bankcustomer she told me amount successfully credited to jio numberrecharge two times and approved by RBI but jio says there is on onetransaction reflect.i had done recharge through myjio app..and hereare my details mentioned below:-1.UPIOOT/012220352719!jio@:citibank/JI020BR2. UP10UT/O 12220803295/jio@eitibankfJI020BR

Information Sought:My second issue is same with airtel..Dear sir on 16 may 2020 ihad recharged my airtel no 7715044687 ofrs 249!- ..through sbi yono lite ..i had also received message fromsbi ..metioned below:-

,, Mob XXXXXX4687 is rchrgd for RS.249.00.TID:UB98524660 (Oper Ref: 23800647471605202008 ).If not done.fwd this SMS fromIu\1N to 9223008333 to deact usrID or call1800111109

I had called airtel customer care ..they are not replying ..also emailedthem on 121 but still no response ..

Sir plse do needfull and resolve my issue as soon as possible

https:llrtioniine.}jov.in/RTIMIS/NODALlRTIDetaiis.php?re}j=tY%2BQK60oJcAT4SimFqWeDir}jih3jRZdlk6DDOLFESA4%3D 1/1

/

TELECOM REGULATOR Y AUTHORITY OF INDIAMahanagar Doorsanchar Bhawan, Jawahar Lal Nehru Marg,


F.No. Mayj2020jRTI Dated: 22nd May, 2020

To

Shri Viki Sarang

Prakash Nagar, Malkapurram

Visakhapatnam

Andhra Pradesh-530011.Email: [email protected]


Sir,


Registration No.TRAOljRjEj20j00311 for providing information under the provisions of the Right to

Information Act, 2005 regarding refund of extra transaction amount and recharge related matter. In

this context, the following is furnished:

1 to TRAI is not maintaining any individual customer's data on the basis of their mobile number

2 and furthermore, queries is not related to particular tariff plans and their rates and related

terms and conditions. Hence, the information sought is not available in TRAI.

S.No. Reply

2. The Appellate Authority in TRAI under Section 19 (1) of the Right to Information Act, 2005 isShri S.K. Mishra, Pr. Advisor (F&EA), Telecom Regulatory Authority of India, Mahanagar Doorsanchar

Bhawan, Jawaharlal Nehru Marg, Old Minto Road, New Delhi-ll0002, Tele: 011-2323-21856, Fax:

011-23235249.

Yours faithfully

; c:,.{J,~'/"""'"----(S.K. Dutta)


Tele: 011-23664503

Registration No.: TRAOI!R!E!20!00319

Type of Receipt: Online Receipt

Name: Rahul Kumar Gupta

RTI Details r ±_____ --_ --_-=-~_l zp'_l};P'I.RTI REQUEST DETAILS _

-----Date of Receipt: 23/05/2020 i

6/10/2020

\Language of Request: English

Gender: Male- --- - ----- -----.~-!

Country: India

-- ,i

i!

·---1

ii

Address: VIKASPURl, VIKASPURI, VIKASPURl, Pin: I 10018

State: Delhi

. Phone No.: Details not provided Mobile No.: +91-8448552662


Status(RuraI/Urban): Urban

: Is Requester Below Poverty Line No? :

Education Status: Graduate


Amount Paid: 10)

Does it concern the life or NotNormal)Liberty of a Person? :

Mode of Payment Payment Gateway

S.K.DuttaRequest Pertains to :

I In Rahul Kurnar Gupta having Air tel Landline connection withAirtel Landline No 0114506406 and would like to inform you that myIandline connection nor working since last few days and for the I

Information Sought: already registered so many complaint with Ai rtel but all complaintclosed by theAirtel Engineer Mr Vimal Kumar without anyresolution. Hence Request you to pleaselook into the matter.Complaint No 117724274 and 117766988

--- - ----

[Print II Save 11 Close I

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TELECOM REGULATORY AUTH ORITY OF INDIAMahanagarDoorsancharBhawan, JawaharLalNehruMarg,


F.No. June/2020/RTI

To

Dated: 4th June, 2020

Shri Rahul Kumar Gupta

VIKASPURI

Delhi - 110018



Sir,

Please refer to your application dated 23.05.2020 filed on line in the RTI portal of TRAI vide

Registration No.TRAOI/R/E/20/00319 for providing information under the provisions of the Right to

Information Act, 2005 regarding complaint against M/s. Airtel for land line connection related matter. In this

context, the following is furnished:

S.No. Reply

1 Vide the application you had not sought any specific information under RTI Act, 2005 rather your

application was in the nature of a complaint redressal against M/s. Bharti Airtel Ltd.

It is for information that TRAI has mandated all Telecom Service Providers to establish a two tier

complaint/grievance redressal mechanism for handling consumer complaints. In terms of this

mechanism, a consumer can lodge service related complaints at the complaint centre of their

Telecom Service Providers (TSPs). In case complaint is not redressed satisfactorily by the service

provider at the complaint centre, an appeal can be registered with Appellate Authority of the

TSPs. Details of Appellate Authority of the service provider are uploaded and updated on TRAI

website as and when intimated by Service Providers. A subscriber may also obtain details of

appellate authority of his service provider on its website.

2. The Appellate Authority in TRAI under Section 19 (L) of the Right to Information Act, 2005 is Shri S.K.

Mishra, Pr. Advisor (F&EA), Telecom Regulatory Authority of India, MahanagarDoorsancharBhawan, Jawaharlal

Nehru Marg, Old Minto Road, New Delhi-110002, Tele: 011-2323-21856, Fax: 011-23235249.

Yours faithfully

A ';; ••,;a e-; .v~ _

(S.K. Dutta)


- ---------

RTI REQUEST DETAILS

__R_egi~t-~a-:-i~-n-~~~:I ~i~A~IR/-00~0330 ~_ Date of ReceiPtJ 28/05/2020

Language of Request : I English- - --- 1------ - - - --- i

Gender: I Male

Type of Receipt : ' Online Receipt--~ - - -----I

Name: ; Hitesh Kapoor

~-- Address: i A-I J 04, Lord Krishna CGHS, Sector43, , Gurgaon, Pin: J 22001

--.~ ~ ~tate~ r~arya~a- - -- _- _ ~_~__- =-_~=_Country J India _~~~~~~~~~~ __ '

Phone No.: Details not provided: Mobile No.: 1+91-9810079932'_ I _ _ _ _ __ -1__ _ _ , ,-,_ . ._. .__ .


~_ ~~;us(R~ral/ur~~~I~~b~~ _- ..". __-=!_ -- -;duca~i~n-;at~ :r ------------;Is Requester Below I No li C't' hi St ~ Indian

P ty L· ? I izens ip a usover me . : I I

- - ----- - - '- -- - ---- -_._-_._-- ---------- -_._----

J! Mode of Payment I PaymentGateway--_.- _•...._-_ .. -, - ------ - --------, ..- -_...._ .._--_.-. ....•_--_._,

I IAmount Paid: 10 )

__ ....1.

Does it concern the life. No(Normal)or Liberty of a Person? Request Pertains to : ,

,__L

Attached herewith this RTI is a pdf document, list of random 93 UCC messages, starting 27.02.2020 upto 20,05.2020 J have received on my fully DND subscribed, number 98 J 0079932 from telemarketersregisteredon BSNL network .

..For the UCCs asmentioned in the document complaints were madeto 1909tocorrective action against thesetelemarketersasper the TRAI DND Regulations.

Information Sought: Complaints numbersarementionedon the attacheddocument for reference.

Requestto provide with details of thesetelemarketers(Company name, Contact, Person, ContactNumber, andAddress.

LI Also pleaseprovide with details action taken againstthesetelemarketersby BSNL as I! per the TRAI DND regulations. :~ _.- .---~ ~ --- -- -~---- - - _.- --- - ---- - ----~

-----!- --- ---- ~- - --- - --==------ - --- - -=========== =- --- -- --~ ~~-

TELECOM REGULATORY AUTHORITY OF INDIAMahanagarDoorsancharBhawan, Jawahar Lal Nehru Marg,

(0 Id Minto Road), New Delhi - 110 002

F.No. 199j2020jRTI

To


Shri Hitesh KapoorA-ll04, Lord Krishna CGHS,Sector 43Gurgaon (Haryana)-122001.


SUB: Supply of information under the provisions of the Right to Information Act, 2005.Sir,

Please refer to your application dated 28.05.2020 filed online in the RTI portal of TRAIvide Registration No. TRAOljRjEj20j00330 for providing information under the provisions of theRight to Information Act, 2005 about UCC related matter. In this context, the following isfurnished:

S.No. Reply

1 to TRAI is not involved in complaint handling against Unsolicited Commercial

2 Communication (UCC). To curb Unsolicited Commercial Communication (UCC)TRAIhas notified new regulation i.e. Telecom Commercial Communication CustomersPreference Regulation (TCCCPR),2018, copy of which is available on public domainat URLhttps:j jmain.trai.gov.injrelease-publicationjregulation. In case the applicant isnot satisfied with the resolution of his complaint he may file an appeal with theAppellate Authority of the service provider.

Since, the matter belongs to BSNL,therefore a copy of your application has alreadybeen transferred to Bharat Sanchar Nigam Limited (BSNL) online on 18.06.2020 interms of Section 6(3) (1) under the provisions ofthe Right to Information Act, 2005 forproviding information of the relevant issues.

2. The Appellate Authority in TRAI under Section 19 (1) of the Right to Information Act, 2005is Shri S.K. Mishra, Pr. Advisor (F&EA), Telecom Regulatory Authority of India, Mahanagar

Doorsanchar Bhawan, Jawaharlal Nehru Marg, Old Minto Road, New Delhi-ll0002, Tele: 011-

2323-21856, Fax: 011-23235249.Yoursfaithfully

Lfh..:ft-i- rr: _

(S.K.Dutta)Central Public Information Officer

Tele: 011-23664503

---------RTI REQUEST DETAILS

I _ Date of Receipt: 131/05/2020 I

J=- Language of Request : :_E_ng.;...l_is_h _

Gender: I MaleAddress: P-25-6 DSC LINE CANTI KANPUR, Pin:208004

---~----------- ----

State: Uttar PradeshI

__ ~ountry ~ India J

_ ~obile N~.~ID-=.tailsnot pr~~ded __ J,

~-.-- -. --Phone No.: +91-7011389529

Email : rawatdurgesh97@gmail .com

St~us(Rural/Ur~an): ~yrban ------- J__--=-~:~~-status: I-;r:du~e-------

Is ~eo~~~~~e~~~~~I No Citizenship Status I Indian.____ __ _ 1 . .._._._ _ . . . __ J

Amount Paid: 110) J M~~:_Of p~~~e~~J __~_~y_m_e~t_~~~e_\¥~~__...____. ..__J

-~~-~~i~-~on~~~~-~~~;~~~r~~(~~-rr~~;) I i

_ o_r_L_ibe~tyo_f_a_p_erson~ __ -'_ Request Pertains toJ_Pleaseprovide following information under RTI Act-2005:I. Copy of theNotesheet on which decision for new rates hasbeen approved for

digital TV Channels.2. Copy of theNotesheet on which decision for Network Capacity Feehasbeen

Information Sought: taken.

3.Name andAddress of the authority where grievances can be raised.I 4.Revenue generated to TRAI after new tariff plans on digital TV., 5.No of employees working in TRAI.

TELECOM REGULATORY AUTHORITY OF INDIAMahanagar Doorsanchar Bhawan, lawahar Lal Nehru Marg,

(Old Minto Road), New Delhi -110002

F.No. 203/2020/RTI Dated: 19th June,2020

ToShri DurgeshKumar RawatP-25-6, DSCLine, CanttKanpur (Uttar Pradesh)-208004.



Please refer to your two applications dated 31.05.2020 filed online in the RTI portal ofTRAI vide Registration No. TRAOl/RjEj20j00339 and No. TRAOljRjEj20j00341 for providinginformation under the provisions of the Right to Information Act, 2005 about new tariff andrelated matter. In this context, the following is furnished:

S.No. Reply

1 As per the Clause 3 of the Telecommunication (Broadcasting and Cable) Services(Eighth) (Addressable Systems) Tariff Order, 2017 (1. of 2017) dated 03.03.2017 asamended on 01.01.2020 relating to "Manner of offering of channels by broadcasters",broadcasters are free to declare the Maximum Retail Price (MRP) of their channels &bouquet of channels and do not require any approval from TRAI.

As per the Clause 3 of the Telecommunication (Broadcasting and Cable) Services(Eighth) (Addressable Systems) Tariff Order, 2017 (1 of 2017) dated 03.03.2017 asamended on 01.01.2020 relating to "Manner of offering of channels by broadcasters",

broadcasters are free to declare the Maximum Retail Price (M RP)of their channels &bouquet of channels and do not require any approval from TRAI.

2 Network Capacity Fee (NCF) is a part of the Telecommunication (Broadcasting andCable) Services (Eighth) (Addressable Systems) Tariff Order,2017 dated 03.03.2017 asamended on 01.01.2020 vide the Telecommunication (Broadcasting and Cable)Services (Eighth) (Addressable Systems) Tariff (Second Amendment) Order, 2020 (TariffAmendment Order 2020). Copy of the Note sheet for approval of Tariff AmendmentOrder 2020 notified on 01.01.2020 is enclosed herewith.

3 TRAI Act, 1997 does not envisage handing of individual consumer complaint by TRAI.You can make a complaint on the call centre number of your Service Provider.

Further, you may refer to chapter VI of the Telecommunication (Broadcasting andCable) Services Standards of Quality of Service and Consumer Protection (AddressableSystems) Regulations, 2017 notified on 03.03.2017 relating to "Customer Care andComplaint Redressal". The complete text of the regulation is available on the website:https://www.trai.gov.in/broadcasting/quality-service.

4 Since TRAI does not provide any broadcasting service to consumers and hencegeneration of revenue to TRAI does not arise.

5 The information sought is available on TRAIwebsite www.traLgov.in

2. The Appellate Authority in TRAI under Section 19 (1) ofthe Right to Information Act, 2005is Shri S.K. Mishra, Pr. Advisor (F&EA), Telecom Regulatory Authority of India, MahanagarDoorsanchar Bhawan, Jawaharlal Nehru Marg, Old Minto Road, New Delhi-110002, Tele: 011-2323-21856, Fax: 011-23235249.

Yours faithfully

. A..~'-v.-.:---_(S.K.Dutta)

Central Public Information OfficerTele: 011-23664503

TELECOM REGULATORY AUTHORITY OF INDIAMahanagar Doorsanchar Bhawan, Jawahar Lal Nehru Marg,

•

1r~b(No. ~4j2020-RTI

(Old Minto Road), New Delhi - 110002

Dated the 12th June, 2020

To

Shri Utkarsh Aggarwal

H.No 117 Mahesh Pura, Pin:180001


SUB: REQUEST FOR SUPPLY OF INFORMATION UNDER THE PROVISIONS OF THE

RIGHT TO INFORMATION ACT, 2005.

Sir,

Please refer to your application dated 31.05.2020 filed on line in the RTI portal of

TRAI vide Registration No. TRAOljRjEj20j00340 for providing information under the provisions of

the Right to Information Act, 2005 about 4G service related matter.

2. In the above context, it is informed that the information sought by you vide the

above referred application is not available in TRAI. However, the same may be available with

Department of Telecommunications (DoTL therefore your application has already been transferred to

DoT online on 16.06.2020 in terms of Section 6(3) (1) under the provisions of the Right to Information Act,

2005 for providing information of the relevant issues.

3. The Appellate Authority in TRAI under section 19 (i) of the "Right to Information

Act, 2005" is Shri S.K. Mishra, Pr. Advisor (F&EA), Telecom Regulatory Authority of India,

Mahanagar Doorsanchar Bhawan, Jawaharlal Nehru Marg, Old Minto Road, New Delhi-110 002,

Tele: 011- 23221856, Fax: 011- 23235249.

Yours faithfully,

(S.K. Dutta)


Tele: 011-23664503

RTI REQUEST DETAILS

Registration No. : TRAOI/R/T/20/00036 Date of Receipt : 29/05/2020

Transferred From : Department of Telecommunications on 29/05/2020 With Reference Number : DOTEL/R/E/20/00439

Remarks : Transfer u/s 6(3) of RTI Act.

Type of Receipt : Electronically Transferred from Other Public Authority

Language of Request : English

Name : Sanka harish Gender : Male

Address : Kagitala bazar., Jaggayyapeta, Jaggayyapeta, Pin:521175

State : Andhra Pradesh Country : India

Phone No. : Details not provided Mobile No. : +91-9398337051


Status(Rural/Urban) : Urban Education Status :

Letter No. : Details not provided Letter Date : Details not provided

Is Requester Below Poverty Line ? :

No Citizenship Status

Indian

Amount Paid : 0 (Received by Department of Telecommunications)


Does it concern the life or Liberty of a Person ? :

No(Normal) Request Pertains to :

Information Sought :

I want full information not leaving any one of them. 1)Any violation of rules according to DOT how much penality is imposed and describe categories of penality. 2) who to contact for penality, removing of jiorooftower. 3)how many days to take action for penality and removing of jiorooftower. 4)can a jio rooftop tower can be removed by not following a safe distance of 1 anntenna is 20m. 5)Can connection of jiorooftop tower can cancelled by not following any one the guidelines by Dot government of india. 6)If jiorooftop tower is running anytime concernced department can relocate to openspace otherthan residential area by not following safe distance. 7)no warning and sign boards are not there at jiorooftop is it a violation and what are the action steps to stop life loss. 8)if jiorooftower is working without anyone of the noc of state government authorities it is possible to stop the tower and whom to contact. 9)who is responsible for health hazard to people not following guidelines of DOT GOVERNMENT Of INDIA can be stopped and relocate to openspace. 10)if the tower related to nocs are illegal and managed by jiotower services, where to go and whom to contact.

11)when earthquake,super cyclones occurred, not following safe distance what if the tower falls and damages peoples life infront of nearby bulidings, market area, temple, mostly people gather. 12)penality is provided for lifeloss or injury, health issues related to tower how much Categorizationand whom to contact benefits. 13)can we order an expert committee where voilation of guidelines DOT GOVERNMENT OF INDIA OCCURS. 14)can a CENTRAL GOVERNMENT OF TELECOMMUNICATIONS stop a rooftop jio tower not following guidelines and where, whom to contact, how much time is possible to slove problem. 15)which public representative can stop a tower by not following guidelines of Dot government of india.

Original RTI Text :

I want full information not leaving any one of them. 1)Any violation of rules according to DOT how much penality is imposed and describe categories of penality. 2) who to contact for penality, removing of jiorooftower. 3)how many days to take action for penality and removing of jiorooftower. 4)can a jio rooftop tower can be removed by not following a safe distance of 1 anntenna is 20m. 5)Can connection of jiorooftop tower can cancelled by not following any one the guidelines by Dot government of india. 6)If jiorooftop tower is running anytime concernced department can relocate to openspace otherthan residential area by not following safe distance. 7)no warning and sign boards are not there at jiorooftop is it a violation and what are the action steps to stop life loss. 8)if jiorooftower is working without anyone of the noc of state government authorities it is possible to stop the tower and whom to contact. 9)who is responsible for health hazard to people not following guidelines of DOT GOVERNMENT Of INDIA can be stopped and relocate to openspace. 10)if the tower related to nocs are illegal and managed by jiotower services, where to go and whom to contact. 11)when earthquake,super cyclones occurred, not following safe distance what if the tower falls and damages peoples life infront of nearby bulidings, market area, temple, mostly people gather. 12)penality is provided for lifeloss or injury, health issues related to tower how much Categorizationand whom to contact benefits. 13)can we order an expert committee where voilation of guidelines DOT GOVERNMENT OF INDIA OCCURS. 14)can a CENTRAL GOVERNMENT OF TELECOMMUNICATIONS stop a rooftop jio tower not following guidelines and where, whom to contact, how much time is possible to slove problem. 15)which public representative can stop a tower by not following guidelines of Dot government of india.

TELECOM REGULATORY AUTHORITY OF INDIA Mahanagar Doorsanchar Bhawan, Jawahar Lal Nehru Marg,

(Old Minto Road), New Delhi – 110 002

F.No. 1(212)/2020-RTI Dated: 9th July, 2020

To Shri Sanka Harish Kagitala Bazar., Jaggayyapeta

Jaggayyapeta (Hyderabad) -521175. Email: [email protected]


Sir, Please refer to your application dated 29.05.2020 filed online in the RTI portal of DoT vide registration

No. DOTEL/R/E/20/00439 which is received through transferred on the RTI Portal of TRAI vide registration No. TRAOI/R/T/20/00036 for providing information under the provisions of the Right to Information Act, 2005 regarding JIO roof tower related matter. In this context, the following is furnished:

S.No. Reply

1 to 15

The information sought by you vide these points are not available in TRAI. However, it is to bring to your kind notice that the installation of mobile tower does not fall under the purview of TRAI and no permission is required by the service provider from TRAI for installation of mobile towers. Accordingly, TRAI has not issued any guidelines, directions or orders in this regard. It is further informed that TRAI does not issue any certificate/NOC.

It is further informed that the guidelines for the issuance of clearance for installation of mobile towers were issued by the Department of Telecommunications (DoT) and for regulating the EMF emissions from a mobile tower, Department of Telecommunications has prescribed stricter precautionary norms for exposing limit for base station emissions, the details related to EMF and steps taken by DoT is available on DoT website https://dot.gov.in/journey-emf.

2. The Appellate Authority in TRAI under Section 19 (1) of the Right to Information Act, 2005 is Shri S.K. Mishra, Pr. Advisor (F&EA), Telecom Regulatory Authority of India, Mahanagar Doorsanchar Bhawan, Jawaharlal Nehru Marg, Old Minto Road, New Delhi-110002, Tele: 011-2323-21856, Fax: 011-23235249.

Yours faithfully

(S.K. Dutta) Central Public Information Officer

Tele: 011-23664503

https://dot.gov.in/journey-emf

http://en.wikipedia.org/wiki/File:Emblem_of_India.svg

Copy to:

The Dy. Secy. & Nodal Officer (RTI) Deaptt. Of Telecommunications Ministry of Information & Technology Sanchar Bhawan , 20 Ashoka Road New Delhi -110001.

For information w.r.t. the above mentioned online RTI application vide registration no. DOTEL/R/E/20/00439 dated 29.05.2020.

I 6/10/2020

I \

-<-11~o~_~_Date of 23/05/2020

Receipt:

Department of Telecommunications on 23/05/2020 With ReferenceNumberTransfer red From: : DOTELlR!T!20100263

RTI Details

RTI REQUEST DETAILS

TRAOI!R/X!201000 16Registration No. :

Remarks: Also pertains to DoT for point no. 2 & 3

Electronically Transferred from Other PublicType of Receipt: Authority

----- -Language English

of Request :

Name: Ganesh Gender : Male

Address: Survey No. 106/2" B. Hosahalli Road (behind S2 Housing Avantikaa,Sarjapur Main Rd, Bengaluru, Pin:562125

KarnatakaState:

Details notCountry : id dprovl· e

+91-7330805867Phone No.:

Mobile No. +91-7330805867


RuralStatus(RuraIlUrban) :

EducationStatus:

Letter No.: Details not providedLetter Date Details not

: provided

Citizenship IndianStatus

Is Requester Below NoPoverty Line? :

Amount Paid: 0 (RTI fee is received by Telecom RegulatoryAuthori ty of India (original recipient) )

Does it concern the life or No(Norrnal)

Liberty of a Person? :

Mode of PaymentPayment Gateway

Request S.K.DuttaPertains to

Information Sought:

Point \-2 .The information sought by the applicant is not available with thisCPIO. Therefore, under section 6(3) of RTI Act, 2005, this application isbeing transferred to TRAl for providing the requisite information directly tothe applicant with a copy to this CPIO.

Please provide the following information in Excel or any other data format

1 Total number of mobile users acrossIndia disintegrated by states.

2 Expenditure spent income on telecommunications for Indian government

acrossstatessince 2000(yearly)

Original RTI Text: 3 Data regarding the allowed bandwidth for mobile and landline in Indiaacrossstatesand across time (since 2000). and what is the actual bandwidthwhich is prevailed since :2000.

If this request doesnt come under your authority kindly send it to theappropriate department.

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1/2

•

TELECOM REGULATORY AUTHORITY OF INDIAMahanagarDoorsancharBhawan, JawaharLalNehruMarg,


F.No. June/2020/RTI

To


Shri Ganesh

Survey No. 106/2, B. Hosahalli Road(Behind S2 Housing Avantikaa, Sarjapur Main Rd

Bengaluru (Karnataka)-S6212S.

E-mail:[email protected]


Sir,

Please refer to your application dated 23.05.2020 filed online in the RTI portal of DoT vide

registration No.DOTEL/R/T /20/00263 which is received through transferred on the RTI Portal of TRAI

vide registration No.TRAOI/R/X/20/00016 for providing information under the provisions of the Right

to Information Act, 2005 regarding mobile users and related matter. In this context, the following is

furnished:

S.No. Reply

1 The information on number of mobile users (wireless subscribers) Licensed Service Area-

wise and State/UT-wise is being published on a quarterly basis as part of the Indian

Telecom Services Performance Indicator Report, which is available on the TRAI website at

the URL: http.z' /www.trai.gov.in/release-publication/reports/performance-indicators-

reports.

2 to Information sought by you vide these points is not available in TRAI. DOT may reply.

3

2. The Appellate Authority in TRAI under Section 19 (1) of the Right to Information Act, 2005 isShri S.K. Mishra, Pr. Advisor (F&EA), Telecom Regulatory Authority of India,

MahanagarDoorsancharBhawan, Jawaharlal Nehru Marg, Old Minto Road, New Delhi-110002, Tele:

011-2323-21856, Fax: 011-23235249.

Yours faithfully

(S.K. Dutta)


Tele: 011-23664503

-2-

Copy to:

The Dy. Secy. & Nodal Officer (RTI)

Deaptt. Of TelecommunicationsMinistry of Information & Technology

Sanchar Bhawan I 20 Ashoka Road

New Delhi -110001.

For information w.r.t. the above mentioned on line

RTI application vide registration no.

DOTEL/R/T/20/00263 dated 23.05.2020.


\ RTI REQUEST DETAILS

TRAOIlR!T!20!00035Registrati on No. : Date of 29/05/2020Receipt:

Department of Telecommunications on 29/05/2020 With Reference Number. DOTEJJR!T!20!00413

Remarks: Transfer uls 6(3) of RTI Act.

Type of Receipt: Electronically Transferred from Other PublicAuthority

Language of EnglishRequest:

Name: SUlv1rr KUMAR SWARNAKAR Gender: Male

Address: I A, I st Floor, Above Bijay Printing Press, Infront, Near Ganesh Mandir,Dharrnashala Lane, Geity Talkie, Sarnbalpur, Pin:768001

State: Odisha Country: lndia

+91-Mobile No.:

9692682422

+-91-9692682422Phone No.:

Email: swarnakar.sumiteagmail.com

UrbanStatus(Rural/Urban) : Education AboveStatus: Graduate

Letter No.: Details not provided Letter Date Details notprovided

Citizenship IndianStatus

Is Requester Below NoPoverty Line? :

Amount Paid: 0 (RTI fee is received by Department ofTelecommunications (original recipient) )

Does it concern the life or Not Normal)Libert y of a Person? :

Mode of PaymentPayment Gateway

Request S.K.DuttaPertains to :

Please provide me the State wise list of Active JIO users in the followingmanner:

Information Sought; Sr.No! Name / Jio Number/ Age/ Gender! City / Pincode/ State! Occupation

please provide the details in excel sheet

Please provide me the State wise list of Active .no users in the followingmanner:

Original RTI Text: Sr.No! Name! Jio Number! Age/ Gender/ City! Pincode/ State/ Occupation

please provide the details in excel sheet

[p-~!~--Save

https://rtionline.gov.in/RTIMIS/NODAL/RTIDetails.php?reg=ckvIZ4Cjp2pF6BeVf9IdRXmTM%2BQ08Us%2FOorylk8KgVk%3D 1/1

http!

F

TELECOM REGULATORY AUTHORITY OF INDIAMahanagarDoorsanchar Bhawan, JawaharLal Nehru Marg,

(Old Minto Road), New Delhi - 110002

F.No. June/2020/RTI os= June, 2020Dated:

To

Shri Sumit Kumar Swarnakar

lA, 1st Floor, Above Bijay Printing Press

Infront, Near Ganesh Mandir, Dharmashala Lane, Geity Talkie,Sambalpu (Odisha)-768001.


SUB: Supply of informa tion under the provisions of the Right to Information Act ,2005.

Sir,

Please refer to your application dated 29.05.2020 filed online in the RTI portal of DoT

vide registration No. DOTEL/R/T/20/004'13 which is received through transferred on the RTI

PortalofTRAI vide registration No. TRAOI/R/T/20/00035 for providing information under the

provisions of the Right to Information Act, 2005 regarding list of JIO users related matter. In

this context, the following is furnished:

S.No. Reply

1 The information on number of active Jio mobile users (wireless subscribers) in the

format sought by the applicant is not obtained/maintained by TRA!. However,

Telecom Service Providers (TSPs)submit Licensed Service Area-wise and State/UT-

wise number of mobile subscribers which is being published on a quarterly basis as

part of the Indian Telecom Services Performance Indicator Report, which is

available on the TRAI website at the URL: http://www.traLgov.in/release-

pubi ication/re ports/ pe rforma nce- ind icators-reports.

2. The Appellate Authority in TRAI under Section 19 (1) of the Right to Information Act,

2005 is Shri S.K. Mishra, Pr. Advisor (F&EA), Telecom Regulatory Authority of India,

Mahanagar Doorsanchar Bhawan, Jawaharlal Nehru Marg, Old Minto Road, New Delhi-

110002, Tele: 011-2323-21856, Fax: 011-23235249.

Yours faithfully

, ~.-I../~---....---

(S.K. Dutta)


Tele: 011-23664503

mTM%28Q08U 012S10 FOorylk8KgVk%3D

111

Copy to:

-2-

The Dy. Secy. & Nodal Officer (RTI)

Deaptt. Of TelecommunicationsMinistry of Information & Technology

Sanchar Bhawan I 20 Ashoka Road

New Delhi -110001.

For information w.r.t. the above mentioned

online RTI application vide registration no.

DOTEL/R/T/20/00413 dated 29.05.2020.


\RTI REQUEST DETAILS



Gender: Male

Registr ation No.: TRAOJ/R/E/20100207


Name: Vinod Bhatt

17, Shyam Vill a-2, Gala Gymkhana Road, Opp. Devyana Residency,Address:

South Bopal, AHMEDABAD .GUIARAT, Pin:380058---".--.---.-~--~----------

State: Gujarat

Phone No.: +91-7600056409

Country: India

Mobile No.: +91-8980003860

Email : vinodmbhatt53@gmail .com

Status(RuraIlUrban): Urban

Is Requester Below Poverty NoLin e? :


Citizenship Status Indian


Does it concern the life or NotNonnal)Liberty of a Person ? :


1. Whether TRAJ have issued any regulatory guidelines to the MobileService Providers in India for handling Prepaid and Post Paid plans.If soprovide brief gisrs thereof or soft copy of such comprehensive guidelinesIn vogue2. What arc basic guidelines for determining various Pre Paid MobileTarrif Plans by any service provider3. Can service providers have liberty to fix the tarrif for different Pre PaidPlans including for providing new connection and or for converting PostPaid Plan into Prepaid Plan4. What are basic guidelines for converting existing Post Paid Mobile Planto Prepaid Plan5. Can Service Provider insists for fresh KYC procedures when anyexisting KYC compliant Post Paid Plan holder request for conversion toPrepaid Plan6.. Is it mandatory to change existing SIM card while converting the planfrom Post Paid to Pre Paid or Vis-a-vis

Information Sought: 7 Can any service provider change plan tarrif/ rental of the existing postpaid plan without consent of the customer8 What is the process for applying for Mobile Number Portability that ischanging the service provider by retaining the existing number9 Can any customer request for MNP with change of plan i.e. Post PaidPlan to Pre paid plan to a new Service Provider10 What is maximum time taken for considering MNP request and duringthe process whether incoming/out going call and SMS facil ities providedby the existing Service Provider are continued or stopped immediatelywhile applying11 Can a customer apply forMNP on line or has to make written requestIn person12 TRAI is aware that Vodafone-Idea is not displaying its initial Pre PaidPlan Tarrif on their official Website and or in other publicity material andcharging comparatively higher amount of tariff of about Rs5001- plus for28 days validity, which is far in excess than average monthly tariff andwhetherTRAI is considering the same as un-fare practice

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TELECOM REGULATORY AUTHORI TY OF INDIAMahanagar Doorsanchar Bhawan, Jawahar Lal Nehru Marg,


F.No.l(l71)/2020-RTI 06th June ,2020Dated:

To

Shri Vi nod Bhatt

17, Shyam Villa-2, Gala Gymkhana Road, Opp. Devyana Residency

South Bopal, AHMEDABAD

Gujarat-380058.

[email protected]


Sir,


registration no. TRAOI/R/E/20/00207 for providing information under the provisions of the Right to

Information Act, 2005 regarding postpaid/prepaid plan, MNP related matter. In this context, the following

is furnished:

S.No Reply

1 to As per the existing tariff framework, the tariff for mobile services is under forbearance except

3 national roaming. Telecom service providers are free to decide the rates for calls and condition

such as validity period on the basis of input cost, competition and other commercial

considerations.

4 TRAI Direction dated 1st September,2008, inter-alia, mandates no access provider shall provide

&6 for any condition such as the requirement of obtaining new SIM or change of telephone number,

etc., by any telecom consumer who seek to migrate across plans or across postpaid and prepaid

tariff, Provided that, the direction contained in this sub-paragraph shall be applicable in relation

to migration from prepaid platform to postpaid platform subject to operational feasibility.

5 All Telecom Service Providers (TSPs) are governed by the License Agreement entered into with

Department of Telecommunications (DoT). Matters relating to KYC relate to subscriber's

verifications. Instructions regarding subscriber's verification are issued by DoT and

implemented by the Field Units of DoT. Therefore, a copy of your application has already been

transferred to DoT online on 21.04.2020 in terms of Section 6(3) (1) under the provisions of the

Right to Information Act, 2005 for providing the information on relevant issues.

7 The Telecommunication Tariff (43rd Amendment) Order 2006 dated 01.09.2008 issued by TRAI,

inter-alia, provides that tariff plan once offered by an Access Provider shall be available to a

subscriber for a minimum period of Six Months from the date of enrolment of the subscriber to

that tariff plan. No tariff item in a tariff plan shall be increased by the access provider during the

said six month period. This amendment is available on TRAI Website.www.trai.gov.in. Telecom

service provider can change; withdraw any plan in any service area as per commercial suitability.

8 to The eligibility criteria for making parting requests; and requests for parting of mobile number

11 are stipulated in the Telecommunications Mobile Number Portability Regulations, 2009, as

amended from time to time. These Regulations can be assessed in the TRAI website at the

URLhttp://www.trai.gov.in/sites/defa ult/fi les/201208081218350931511 Regu lation23sep09%

5B1%5D.pdf

After review, the MNP process amended through Telecommunications Mobile Number

Portability (Seventh Amendment) Regulations, 2018, which can be assessed at the URLhttps://www.trai.gov.in/sites/default/files/RegulationsMNPEng13122018.pdf.

FAQs on the MNP Process available at the URL

https:/ /www.trai.gov.in/faqcategory/mobile-number-portability provides all the information

relating to mobile number portability.

12 Information sought by you vide this point is not available in TRAI.




23235249.

Yours faithfully

A ~ti,,- .-rz->(S.K. Dutta)


Tele: 011-23664503


RTI REQUEST DETAILS- 1 - -----.

Registration No.: TRAOI!RJE!20100255



Language of Request: Englishl~~ '"

Name: devendrakumar singh Gender: Male

Address: vardaan, road no - 6 " rajiv nagar, patna, Pin:800024------- -- -- ---------

State: Bihar Country: India.-----.. ----.-.-- ..-- ...•........... -. ········-··-··············c-- .....

• Phone No.: Details not provided


Mobile No.: +91-9431456784

Status(RurallUrban): Urban

Is Requester Below Poverty Li ne No? :

Education Status: Above Graduate---- --- ----~ -.-._- ,- --1

ICiti hi St t IndianI izens ip a us

---- -- -------_.-Amount Paid: lO) Mode of Payment Payment Gateway i

Does it concern the life or Not'Nonnal)Liberty of a Person ? :

Information Sought: To,


Public Information OfficerTRAI

Subject: Request for Information under Right to Information Act,2005

I hadregistered complaint In Jio with reference MROOOORR94GWand DoT complaint DOTELlE/2020i09446, DOTELlE/2020/09721 ,DOTELlE!2020!09723.My jio number is 7979935270 which isalways usedin jiofi. It has no calling balance.I had recharged it withjio work from homeplan on ] -4-2020.I had done 8 recharges of thesame.For 3 days everything was fine but from 4-4-2020 my planswhich were in queue got activated.

As per RTf Act :A citizen hasright to seek information from PlOunder section 2(0 .Right Includes inspection of work, documents.record, advice, pressrelease ,circular taking notes, certified copies,logbook, order.model .emails, data material in any Electronic formetc.. The Right To Information is a cherished Right. Information andRight to Information are intended to be formidable tools in the Handsof responsiblecitizen to bring transparency and accountability.

In the aboveconnection Please supply the information asper the Actand CfC :

l.Please supply the Certified copy of Your Role and Responsibil ityregarding Customer service.

2. Please supply the Certif ied copy of Your order Regarding Planactivation/Deactivation.

3.Pleasesupply the Certified copy which statescustomer consent isnot needed in activation/deactivation of a plan by the service

https:llrtionline.gov.in/RTIMIS/NODALlRTIDetails.php?reg=nFceZdLZF5iJUwr4jbSoptExBzc%2BQpsOD%2BoCWGrozqk%3D 1/2

RTI Details

provider.

4.Please provide the information which statesthat there is no need tospeedy the functionality of aplan in the service provider TERMS &

CONDITION.

I am depositing RTI Feeamount ofRs. 10/- (Rupees Ten Only)towards application fee through www.rtionline.gov.in to favoringStateBank Of India asprescribed under the RTI Act.

Kindly provide the information assoon aspossible & within timeframe as stipulated under RTI Act, 2005.

Applicant:

Dewendra Kurnar singh

Email.dkspatna.Sztg'gmail.corn

I Prin t 11 Save 11 Close I

https:llrtionline.gov.in/RTIMIS/NODALlRTIDetails.php?reg=nFceZdLZF5iJUwr4jbSoptExBzc%2BSpsOD%2BoCWGrozqk%3D 2/2


(Old Minto Road), New Delhi -110 002

F.No. May/2020/RTI 12th May, 2020Dated:

To

Shri Devendra Kumar Singh

Vardaan, Road No - 6 , Rajiv Nagar

Patna (Bihar)- 800024.

dkspatna5~gmail.com

SUB: Supply of information under the provisions ofthe Right to Information Act, 2005.

Sir,

Please refer to your two applications dated 19.04.2020 filed on line in the RTI portal of

TRAI vide registration No.TRAOI/R/E/20/00255 and dated 05.05.2020 filed online in the RTI

portal of DoT vide registration No.DOTEL/R/T/20/00336/1 which is received through transferred

on the RTI Portal of TRAI vide registration No.TRAOI/R/X/20/00015 for providing information

under the provisions of the Right to Information Act, 2005 regarding customer service and plan

activation/deactivation and related matter. In this context, the following is furnished:Si.

No.

Reply

1

ITRAI Act,1997 does not envisage handling of individual consumer complaints by TRAI.

TRAI has mandated all Telecom Service Providers to establish a two tier

complaint/grievance redressal mechanism for handling consumer complaints. In terms

of this mechanism, a consumer can lodge service related complaints at the complaint

centre of their Telecom Service Providers (TSPs). In case complaint is not redressed

satisfactorily by the service provider at the complaint centre, an appeal can be registered

with Appellate Authority of the TSPs. Details of Appellate Authority of the service

provider are uploaded and updated on TRAI website as and when intimated by Service

Providers. A subscriber may also obtain details of appellate authority of his service

provider on its website. If the consumer is still not satisfied with the resolution, he is free

to take legal. recourse.

2 to

4

At present, the tariff for mobile services except for national roaming service and USSD

is under forbearance. The telecom service providers (TSPs) have a flexibility to design

and offer tariff as per prevalent market conditions, subject to the condition that these

tariffs have to be consistent with the regulatory framework and regulatory principles

which interlia include transparency, non-discrimination, non-predation etc to ensure

protection of consumer interest and orderly growth of the sector.

Further, as per the Telecommunication Tariff (30th and 52nd Amendment) Order dated

16.01.2'004 and 19.09.2012, it is an obligation of a service provider to report to the

;

Authority any new

from the date of irn

Authority and TRAI h

to protect the intere

The copy of the abo

2. The Appellate Authori

is Shri S.K. Mishra, Pr.

MahanagarDoorsancharBha

Tele: 011-2323-21856, Fax: 0

1'1

"

[i

I'

Ene!: As above.

Copy to:

The Dy. Secy. & Nodal Offic

Deptt. Of Telecommunicati

Ministry of Information & T

Sanchar Bhawan , 20 Ashok

New Delhi -110001.

it

I'

li

"

~I

,

•

tariff for telecommunication services within SEVEN working days

plementation of the said tariff for information and record of the

ad also issued Direction dated 26.03.2012 on tariff advertisements

st of the consumer from a misleading advertisements.

ve mentioned nos and Direction is attached for the reference.

ty in TRAI under Section 19 (1) ofthe Right to Information Act, 2005

Advisor (F&EA), Telecom Regulatory Authority of India,

wan, Jawaharlal Nehru Marg, Old Minto Road, New Delhi-110002,

11-23235249.

Yours faithfully

I'{wtr,,- .1,:/"'-'-' _

....-(S.K. Dutta)


Tele: 011-23664503

For information w.r.t. the above mentioned

online RTI application vide registration no.

DOTEL/R/T/20/00336/1 dated 05.05.2020.

er (RTI)

ons

echnology

a Road


RTI REQUEST DETAILS

Registration No.: TRAOI!R!Ei20!00296

Type of Receipt : Onlinc Receipt

Date of Receipt : 13i05/2020


Name: Sunil Mishra Gender: Male

Address: M 495 Raghunath Vihar, Sector 14 Kharghar, Navi Mumbai,PinAI 021 0

-----------_.State: Maharashtra Country: India

Phone No.: +91-9969777396 Mobile No.: +91-9969777396

Email: [email protected] ----- ---

Status(RuraI/Urban): Urban



Citi hi S t IndianI izens ip ta us

Amount Paid: 10)

Does it concern the life or Not'Ncrrnal)Liberty of a Person ? :



Information Sought:

With reference to 5G spectrum technology iwant to ask fewquestionsI. \:Vhat is 5G technology.2. What is the budget projection for the installation.3.\:Vhat is the mode of allocation of 5G spectrum.4. What is the rollout plan for the 5G.5. What is the objective of the Government with respect to theinstallation of 5g.6. 'What are the health hazards of the radiation emitted due to 5Gtowers.7. What are the research, study and other scientific phenomena whichwas studies in terms of 5g installation. Please share the copy of allsuch reports.suggestions and guidelines.8.\Vhat are the area identified for the initial installation of thetowers. What are the idea behind selecting those areas.9.What are the impact of the radiations emitted by these towers on thehuman body.10. What radiations it will emit.11. Will it ever damage the DNA sequence or functioning of thehuman body.

I Print I1 Save I [ Close I._----------_!

https://rtionline.gov.in/RTIMIS/NODALlRTIDetails.php? reg =65U Bvaq knpsL T7H2k6%2 Fe7Jde Nxvv60650q U%2 BtWITGdg%3D 1/1


(Old Minto Road), New Delhi -110 002

F.No. Mayj2020jRTI Dated: 15th May, 2020

To

Shri Sunil Mishra

M 495 Raghunath Vihar

Sector 14 Kharghar, Navi Mumbai

Ma ha rashtra-410210.

sunllk@liv~.in


Sir,

Please refer to your application dated 13.05.2020 filed on line in the RTI portal of TRAI vide

Registration No.TRAOljRjEj20j00296 for providing information under the provisions of the Right to

Information Act, 2005 regarding 5G spectrum technology and related matter. In this context, the

following is furnished:

1

S.No. Reply

1 5G is the latest iteration of cellular technology, which provides seamless coverage, high

data rate, low latency, and highly reliable communications. It increases energy efficiency,

spectrum efficiency, network efficiency as well as efficiency of other systems.

2-11 Information sought by you vide these points is not available in TRAI. As allocation of

spectrum; roll out obligations; and framing of various rules for any technology is done by

Department of Telecommunications (DoT), therefore your application has already been

transferred to DoT online on 14.05.2020 in terms of Section 6(3) (1) under the provisions

of the Right to Information Act, 2005 for providing information of the relevant issues.



Bhawan, Jawaharlal Nehru Marg, Old Minto Road, New Delhi-110002, Tele: 011-2323-21856, Fax:

011-23235249.

Yours faithfully

A ?y!'f~ .'/1-:'---(S.K. Dutta)


Tele: 011-23664503

" d

I 6/12/2020 RTI Details

RTI REQUEST DETAIL S

I Registration No.: TRAOI!RJE!20!00286 Date of Receipt: 0910512020


Pydimalla NaveenName:

TanojMale

Gender:

Cashier, SDA School, Duggannagaripalli, Thallapalli Post,VemulaAddress: Mandal, Kadapa Dist, Pin:516350

State: Andhra Pradesh Country: India

Mobile No.: +91-6301905217Phone No.: Details not provided


Status(RurallUrban) : Rural Education Status: Graduate

Is Requester Below Poverty Line NoCitizenship Status

Indian? :


Does it concern the life or No/Normal)Request Pertains to :

S.K.DuttaLiberty of a Person? :

Information Sought: Sir,I am Naveen Tanoj Pydimalla, Working in private sector.I purchasedsim in 2016 in Idea Network sir and Number is9705242222 and ichanged my network into airtel and later on ichanged my network to Jio sir. till airtel idont have any problem butinjio iam facing many problems. recently my number gotpermanently disconnected due to unpaid of airtel bill Rs. 82 andwithout any notification my number was disconnectedand iwent ofjio and i come to know the reason and iwent to airtel office and ipaidmy unpaid bill and again iwent to jio office and tried to take newconnection on the same number and that person said on my identitydocuments sim is not generating and all so iasked my uncle to give isdocuments and he gave and i got my sim and for one and half montheverything is fine. on 7/5/2020 midnight idam know why my mobileshow only emergency calls only and i tried to ca11from anothernumber its saying my number doesnot exists (Not is use) i tried tocall to customer care and they arehelpless and i sent a mail to Jio carethey replied me it was permanently disconnected and once isdisconnected it cannot reactive but no one is telling why it gotdisconnected.Sir, whats mistake is there to permanently disconnect my number.without any notification all the sudden how they are disconnectingthat time imay be far from home whats my situation and all mybusinessand bank and even my aadhaar was linked to that number icannot change an my linked account to another number. i really needthat number kindly guide me to get that sim back.sir pleasetake this RTf application as Cl complaint and take a properaction on jio company so this type of issue will not repeatagain.sir iwant to file a caseon this regard because all the time they aredisconnecting permanently without any notification but by they haveto disconnect they can stop outgoing and incoming calls if we are notpaying our bins and im sure im paying all my bills on time.Sir guide me how to file a case in consumer court.

https:llrtionline.gov.in/RTIMIS/NODALfRTIDetails.php?reg=yEqyYXRUmBCvZIP4SIJAeaqH590sLJY5kiFeBrgiQxw%3D 1/2

please a take a proper action and give me a brief information whythey are doing all this.My Number 9705242222, JIO Postpaid

- ---

,r-P-rin---'t 11 Save 11 Close I _ J

https:llrtionline.gov.in/RTIMIS/NODALlRTIDetails.php?reg=yEqyYXRUmBCvZIP4SIJAeaqH590sLJY5kiFeBrgiQxw%3D 2/2


(Old Minto Road}, New Delhi - 110 002

F.No. May/2020/RTI Dated: nnd May, 2020

To

Shri Naveen Tanoj Pydimalla

Cashier, SDA School, Duggannagaripalli, Thallapalli Post

Vemula Mandal, Kadapa Distt.

Andhra Pradesh -516350.



Sir,


Registration No.TRAOI/R/E/20/00286 for providing information under the provisions of the Right to

Information Act, 2005 regarding disconnection of Reliance JIO mobile and related matter. In this context,

the following is furnished:

S.No. Reply

1 Vide the application, you have not sought any specific information under RTIAct, 2005 rather

your application was in the nature of a complaint redressal against M/s. Reliance Jio Infocomm

Ltd.

It is for information that TRAI Act,1997 does not envisage handling of individual consumer

complaints by TRAI. TRAI has mandated all Telecom Service Providers to establish a two-tier

complaint/grievance redressal mechanism for handling consumer complaints. In terms of this

mechanism, a consumer can lodge service-related complaints at the complaint center of their

Telecom Service Providers (TSPs). In case complaint is not redressed satisfactorily by the

service provider at the complaint center, an appeal can be registered with Appellate Authority

of the TSPs. Details of Appellate Authority of the service provider are uploaded and updated

on TRAI website as and when intimated by Service Providers. A subscriber may also obtain

details of appellate authority of his service provider on its website. If the consumer is still not

satisfied with the resolution, he IS free to take legal recourse.

Further, TRAI is not maintaining any individual customer's data on the basis of their mobile

number and furthermore, queries is not related to particular tariff plans and their rates andrelated terms and conditions. Hence, the information sought is not available in TRAI.

.Ie Appellate Authority in TRAI under Section 19 (1) of the Right to Information Act, 2005 is

•• 1 S.K. Mishra, Pr. Advisor (F&EAL Telecom Regulatory Authority of India, Mahanagar Doorsanchar


23235249.

Yours faithfully

A q,/1~; I:j"'-" ..-------

(S.K.Dutta)

Central Public Information OfficerTele: 011-23664503


RTI REQUEST DETAILS--- Registr ation No.: TRAOI!R/E!20!00302 Date of Receipt: 15/05/2020" """"""-~""-"-.-.-I

Language of EnglishRequest:

~"." .... -.~.-"..--"..---

Gender: Male

Online ReceiptType of Receipt:

SHASHIBHUSHANName:

BHARDWAJ

Address: A~2802ND FLOOR,NEAR SHIVMANDIR, MAJLSIH PARK,-- NJ~·W·DELIII ~ Pin: 110033

State: Delhi Country: India

Details not providedPhone No.:

+91~Mobile No.: 7011547758

Email: sbshashibhushanbhardwaj@gmaiLcom

Status(RurallUrban): Rural


Education Status: Graduate


Amount Paid: 10) PaymentMode of Payment

Gateway

Does it concern the life or No(Normal)Liberty of a Person? :

Request Pertains S.K.Duttato:

ToCPIO, TRAINew Delhi.

RISir[ am ex PPS TRAl retired on 31st March,20 on superannuation.Kindly provide the detai Is of retired Officers/officials of TRAI as perdetails below till 30th April, 2020

Information Sought:I.The name of retired off icials along with designation2.Date on which retired3.Date of settlement of dues, i.e. ell, gratuity, CPF settlement4.if any settlement of dues made beyond the date of retirement forany employee

sb bhardwajex pps, trai70115 47758/98 68103708i

I.

lli0iJ I Save 1I Close I

https:llrtionline.gov.in/RTIMIS/NODALlRTIDetails.php?reg=GSfMXmpD1L1CFqjyIZxWfJkubrgJnRWw69vucu%2BGaCs%3D 1/1



F.No. May/2020/RTI Dated: 26th MaY,2020

To,

Shri Shashi Bhushan BhardwajA-2S0,2ND FLOOR, NEAR SHIV MANDIR

MAJLSIH PARKNEW DELHI-110033.Email: [email protected]

SUB: Supply of information under the provisions of the Right to Information Act,

2005.Sir,

Please refer to your application dated 15.05.2020 filed online in the RTI portal of TRAI

vide Registration No. TRAOI/R/E/20/00302 for providing information under the provisions of the

Right to Information Act, 2005 regarding details of retired officers/officials of TRAI and related

matter. In this context, the following is furnished:

S.No. Reply

1 to As per Annexure.

2

3 to In accordance with the Point 9 of DoPT guidelines dated 25.4.200S, only such

4 information is required to be supplied under the Act which already exists and is heldby the public authority or under the control of the public authority. The authority is

not required to create information under the Authority. The information sought is

spread across various divisions/different files and spread over many years. Providing

such information will require huge effort in creation/compilation and therefore, can

not be supplied.

2. The Appellate Authority in TRAI under Section 19 [L) of the Right to Information Act, 2005is Shri S.K. Mishra, Pr. Advisor {F&EA}, Telecom Regulatory Authority of India, Mahanagar

Doorsanchar Bhawan, Jawaharlal Nehru Marg, Old Minto Road, New Delhi-110002, Tele: 011-

2323-21856, Fax: 011-23235249.

Yours faithfully

~,~1/ 1"'':::'-'--'(S.K. Dutta)


Tele: 011-23664503

-;

II-- ~-I


RTI REQUEST DETAILS

Registration No.: TRAOI/RfE120100314 Date .of Receipt: 19/0512020-------- ---- ----


Name: Prachi Gupta Gender: Female

Address: 69 Arjun Nagar New Delhi, Pin: 1] 0029

State: Delhi Country: India

Phone No.: Details not provided Mobile No.: +91-9999123094


Status(RurallUrban): Details not provided


Education Status: Details not provided '



Does it concern the life or NotNormal)Liberty of a Person? :


I am using Jio Connection Since last 4 years. Pleasedo provide theInformation Sought:

Details of persons who has taken my cdr.

! Print I [ Save 11 Close I

https:llrtionline.gov.in/RTIMIS/NODALlRTIDetails.php?reg=qdvtwRCwn3iUWZLI13MQ%2FdrMQpVCYfdid3kO%2FMd%2Fk68%3D 1/1

TELECOM REGULATORY AUTHORITY OF INDIAMahanagarDoorsancharBhawan, JawaharLalNehruMarg,


F.No. Mayj2020jRTI Dated: 31stthMaY,2020

To

Ms. Prachi Gupta

69 Arjun Nagar

New Delhi-110029.



Madam,


registration no.TRAOljRjEj20j00314 for providing information under the provisions of the Right to

Information Act, 2005 regarding CORrelated matter. In this context, the following is furnished:

S.No. Reply

1 It is intimated that the information sought by you vide the above application is not availablein TRA!. However, the subject matter of your application pertains to DoT, therefore, your

application has already been transferred to DoT online on 29.05.2020, in terms of section 6

(3) (ii) of the RTIAct, 2005 for furnishing information.


Shri S.K. Mishra, Pr. Advisor (F&EA), Telecom Regulatory Authority of India,

MahanagarDoorsancharBhawan, Jawaharlal Nehru Marg, Old Minto Road, New Delhi-110002, Tele: 011-

2323-21856, Fax: 011-23235249.

Yours faithfully

(S.K.Dutta)


Tele: 011-23664503


(Old Minto Road), New Delhi,.- 110 002

F.No. June/2020/RTI

To

Dated: 3rd June, 2020

Shri Ajay GuptaEmail: naiindiareporter@gmai!.com

SUBJECT: REQUEST FOR SUPPLY OF INFORMATION UNDER THE PROVISIONS OF THE RIGHT TO

INFORMATION ACT, 200S.

Sir,

Please refer to your application dated 28.05.2020 sent through email for seeking

information under the provisions ofthe Rightto Information Act, 2005 about complaint against M/s. Airtel

Digital TV for not providing the services related matter.

2. In the above context, it is informed that the information sought by you is not available in

TRAI. TRAI Act, 1997 does not envisage handling of individual complaints by TRAI. However, the Service

Providers have to redress the complaint of their Subscriber/Customer, in accordance with the regulations,

directions and orders issued by TRAI, from time to time. TRAI has laid down the framework for redressal

of complaints by Service Providers through the "Telecom Consumers Complaint Redressal Regulation,

2012". As per the said regulations, the consumers may file a complaint with the "Complaint Centre" of the

Service Provider through the toll-free "Consumer Care Number". In case, the customer is not satisfied with

the redressal of his/her complaint he/she may file an appeal with the "Appellate Authority" of the

concerned Service Provider. For full details of the said regulations, may visit the public domain of TRAI at

website www.trai.gov.in under sub-menu "Regulations".

3. Further, it is observed that you have not sent the prescribed RTI fee along with your above

referred application. As per the provisions of the RTI Act, 2005 a citizen who desires to obtain any

information under this Act, should make an application to the Central Public Information Officer (CPIO) of

the concerned Public Authority along with the RTI fee of Rs. 10/- by way of cash against proper receipt to

be obtained in person from that office/by demand draft/bankers cheque/Indian postal order payable to

the concerned Public Authority, in terms of section 3 of RTI (Regulation of Fee and Cost) Rules, 2005.

Yours faithfully

A s:;.,..tr~l/1~

(S.K. Dutta)


Tele: 011-23664503

"

6/10/2020 o?~'fj- 2J.--9 ~RTI REQUEST DETAIL S - - - -/------- -;

RTI Details

Registr ation No.: TRAOI!RIE/20100312

Type of Receipt: Online Receipt

Name: ZAHID Akbar Ali Khan



Gender: Male

Address: MIL Lat nagar near aqsa women, College, BHIWANDi, Pin:421302

State: Maharashtra Country: India

Phone No.: +91-9890620822 Mobile No.: +91-9890620822

Email: fa955221O@gmaiLcom

Status(Rural/Urban): Urban

Is Requester Below Poverty L ine No? •

- - ------Education Status:


Amount Paid: 10)

Does it concern the life or NorNormal)Liberty of a Person? :



In formation Sought:

I requested you to provide me a incoming call detail for jio mobilenumber 8830400478 for the month of September 2019 for thepurpose of filing in the courtThe Jio operator comes under the THAI guidelines and theinformation should be collect from jio operator and the same shouldbe forwarded to me because TRAI comes under RTI act 2005.

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11ttpS:lIrtion line. gOY.in/RTI M IS/N ODALlRT IDetails. php? reg =eb3dX9%2BVk6IcXb 1Ju90feKH GG %2 FuD D 1r%2F727XozZHOQI%3D 1/1

'<ftl'Tf<F[ 3ltu-ibr«

TELECOM REGULAT ORY AUTHORIT Y OF INDIAMahanagarDoorsancha rBhawan, JawaharLalNehr uMarg,


F.No. June/2020/RTI Dated: 4thJune,2020

To

Shri Zahid Akbar Ali khan

MILLat Nagar Near AQSA Women College

BHIWANDI (Maharashtra) -421302.

Email : fa9552210@gmail .com

SUB: Supply of information under the provis ions of the Righ t to Informat ion Act, 2005.

Sir,

Please refer to your two applications dated 19.05.2020 filed online in the RTI portal of TRAI vide

registration No. TRAOI/R/E/20/00312 & No. TRAOI/R/E/20/00313 for providing information under the

p-rovisions of the Right to Information Act, 2005 regarding call details of JIO mobile number 8830400478

for the month of September 2019 and subscriber details of Vodafone mobile number 9168323695

related matter. In this context, the following is furnished:

S.No. Reply

1 It is to inform that such details have not maintained in TRAI and also does not come under the

purview of TRAI. Hence, TRAI has no information to provide. However, the matter pertains

to Department of Telecommunications (DoT), therefore your both applications has already

been transferred to DoT online on 04.06.2020 in terms of Section 6(3) (1) under the

provisions of the Right to Information Act, 2005 for providing information of the relevant

issues.

2. The Appellate Authority in TRAI under Section 19 (1) of the Right to Information Act, 2005 is Shri

S.K. Mishra, Pr. Advisor (F&EA), Telecom Regulatory Authority of India, MahanagarDoorsancharBhawan,

Jawaharlal Nehru Marg, Old Minto Road, New Delhi-110002, Tele: 011-2323-21856, Fax: 011-23235249.

Yours faithfully

(S.K. Dutta)


Tele: 011-23664503

/ Telecom Regulatory Authority of IndiaRegional office

Bhopal (MP)

No: TRAI/RO/BhopaI/RTI/19-20/18 Dated 22/05/2020

To,Shri S.K.Dutta,Joint'Advisor (Coord.)Central Public Information Officer,Telecom Regulatory Authority of India,Mahanagar Doorsanchar Bhawan,J.L. Nehru Marg (Old Minto Road)New Delhi- 110002.

Subject: RTI application of Mrs. Anshu Sharma.

Kindly find enclosed herewith RTI application in original, of Mrs. Anshu Sharma, H.No. 78,

l.alitpur Colony, Lashkar, Gwalior, M.P.- 474001, as received in RO Bhopal for further necessary

action at your end please.

This is forwarded by the approval of Advisor, TRAI RO Bhopal.

Encl.: As above.

l;~~~~

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By E-Mail

•rn-t~W<nT~

TELECOM REGULATORY AUTHORIT Y OF INDIAMahanagar Doorsanchar Bhawan, Jawahar Lal Nehru Marg,


May/2020/RTI Dated: 5th May, 2020.F.No.To

Mrs. Anshu Sharma,

W/o Aditiya SharmaH.No.78, Lalitpur Colony, Lashkar,Gwalior, M.P..474001.

[through e-Mail on:[email protected]]

Sub: Transfer of RTI application to supply of information under the provisions of theRight to Information Act, 2005.

Madam,

Please refer to your RTI application dated 06.05.2020 received from TRAI Regional

office Bhopal vide letter No. TRAI/RO/BhopaI/RTI/19-20/18, dated 22.05.2020 for providing

information under the provision of RTI Act, 2005 regarding provide the certify copy of call

details record of Mob. Nos. related matter.

2. In this regard, it is informed that the matter under reference does not pertain to

TRAI. However, the subject matter in your RTI application pertains to DoT, hence, your

application, in original, is being transferred to DoT, in terms of section 6 (3) (ii) of the RTIAct,

2005 for provide information directly to you. You are also requested to contact the above

CPIOfor further correspondence in this matter.

Yours faithfully

IA ::wtr•....

l/J~

(S.K.Dutta)Central Public Information Officer

Tele: 011-23664503Copy to:-

1) The Dy. Secretary (Cood.) & Along with the above RTI Application, in original, forNodal Officer (RTIL providing information to the applicant directly, under theDeptt. of Telecommunications," provisions of RTIAct, 2005. In case,the subject matter of theMinistry of Communications & IT, application does not pertain to you, the said application maySanchar Bawan, No. 20, Ashoka Road,

pleasebe transferred to concerned (PlO in your Department.New Delhi -110001. (By Post)

2) Sr. Research Officer.

For information with reference to your above referred letterTRAI Regional Office, Bhopal, MP. dated 22.05.2020.[Bye-mail at [email protected]

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