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| Date post: | 22-Jan-2018 |
| Category: |
Business |
| Upload: | information-coalition |
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Russell Stalters
Human Error 28%
System Glitch 25%
Root Causes of a Data Breach
2017 Cost of Data Breach Study: Global Overview Ponemon Institute, June 2017
2) Lack of change management resourcing
3) Manager and supervisor resistance
4) Employee resistance
Best Practices in Change Management – 2016 Edition, Prosci Inc.
the case for the change management program
geography - 5 offices
workforce had varying skillsets
very different IM use cases
photoby:FloridaSeaGrant
very high stakes
significant eDiscovery demands – had to be complete and accurate
“But wait! My organizaFon is not
responding to the largest environmental disaster”
• $7.35millionistheaveragetotalcostofdatabreach
• 5%increaseinthetotalcostofdatabreach
• $225istheaveragecostperlostorstolenrecord
2017CostofDataBreachStudy:UnitedStatesPonemonInsItute,June2017
useanestablishedmethodology…themostwidelyusedis…
communicaIon
training
programlevelsupport
creaFng a culture of informaFon management
excellence
what is culture?
behaviorssystemssymbols
Whatareboundaries?
TheyaremadeupoftwoessenIalthings:-whatyoucreateand-whatyouallow~Dr.HenryCloud
demonstrate what excellence looks like
files shares
High Risk Poor Quality!
StudybyComplianceGovernanceOversightCouncil(CGOC)“InformaIonLifecycleGovernanceLeaderReferenceGuide”2014
38
providestaffwiththerighttools…
allpolicies&bestpracIceswerereviewedupon
joiningandannually–coachingalso
createasupportsystem
lunch and learns
?
Video
requestedmeeIngswitheachdepartment
hadmanagersaaendtrainingwiththeir
teams
changefaIgue
makeitfun
letthegamesbegin…
keep momentum by recognizing…
Whyrecognize?
createvisiblewaysofrecognizingyourchampions
