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Ryerson's Career Checkpoint: Embedding Student Development into On-Campus Jobs - Paulina Nozka &...

Date post: 07-Apr-2017
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Career Checkpoint Ryerson University
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Career CheckpointRyerson University

Students are most successful in “seamless environments” where they can make connections between classroom and out of classroom experiences.

- G.D. Kuh

Internships are among the (PSE) experiences that highly correlate to the most powerful learning outcomes.

– National Survey of Student Engagement (NSSE), 2008

Why Career Checkpoint?

● Backdrop: Path to Career Checkpoint

● Learning Outcomes: Research & Application

● Program Overview

○ Student Employee Development Program

○ Supervisor’s Toolkit

○ Supervisor’s Recruitment Guide

● What’s Next?

Today, we’ll be covering:

Excel Southampton Create a Brighter Future

Centred on 1:1 interaction

Development Theory

Strong on-campus culture

Train the Trainer

Highly Structured

Employer Focused

Employer Focused

Intern PD program

Profiles success

Recruitment Support

Strong on-campus culture

Development Theory

Supervisor Culture

Development Theory

Employer responsive

Flexible programming

Intern PD program

Student focused

Train the Trainer

Strong on-campus culture

Recruitment Guide

Learning From Best Practice

Experimental Stage

Pan-Student Affairs

Committee

Roll out across pilot groups

(110 students)

Pilot feedback loop & campus

road show

Rolled out across campus (700+

students)

2013/14 2014/15 Summer 2015 to Summer 2016

September 2015 to March 2016

2016/17 On-Campus Recruitment

The Plan

● Link to University strategy.○ Academic Plan & Ryerson Student Affair’s 5 Pillars

● Align with Student Development Theory.○ e.g. Chickering & Reiser’s 7 Vectors for Student Development

● Draw on sector expertise.○ CAS Learning & Development Outcomes

● Reflect employers’ needs.○ Conference Board of Canada’s Employability Skills 2000+

Creating Program Parameters

Job Descriptions for all #Ryerson SA jobs 5 Job FamiliesGroup by job

responsibilities

CommunicationsCommunity Events

Customer Service & AdministrationMultimedia & Design

Peer Support

Primary Overlapping

Step 1: Inventory of Job Families The road to learning outcome domains

Data & AnalysisDigital Literacy & Technical Aptitude

Project Management

PROFESSIONAL

CommunicationsTeamwork & Collaboration

Leadership

CORE

Community EngagementEquity, Diversity & Inclusion

Innovation & EnterprisePersonal Development & Wellbeing

COMMUNITYStudent

Step 2: 10 Learning Outcome DomainsEmbedding theory, best practice and responding to employer need

1. RyersonSA Pillars 4. Conference Board of Canada: Employability Skills 2000+

3. CAS Learning & Development Outcomes2. Chickering & Reiser

Learning; Professional Development

Fundamental Skills; Teamwork SkillsPractical Competence

Developing Competence: Intellectual & Interpersonal

By the end of this position, the student will be able to:Prioritize and manage multiple tasks to achieve goals on time and budget

Project Management

Sample Learning Outcome:

Learning Outcome Domain:

Literature Link:

Literature Reference:

Step 3: Apply to On-Campus Jobs Reviewing literature and stakeholder standpoints

Events Assistant

ON CAMPUS POSITION

Communication

LEARNING OUTCOME DOMAIN Communication

Event Assistants are able to actively listen, respond to requests, and

meets needs while engaging with employers in conversations through

email, phone and in person interactions, ensuring a great

customer experience.

RECRUITMENT ADVERTISING

CommunityEvents

JOB FAMILY

In Practice: Learning Outcomes & RecruitmentConsidering the typical on-campus position

Career BuildersOn-Campus Job Opportunities

Career FamiliesStudent Job Families

Career CompassStudent Planning & Job Search Guide

Career ConnectionsStudent Employee Development Program

Career ConversationsStudent-Staff Development Plans

Career Checkpoint

Building an Online Community

Career Compass Your Career & Job Search Guide

Student Employee Development PlanLessons learned

What We Piloted:• Multi-day mandatory inductions

• Workshop format, voluntary PD sessions

The Result• Mandatory vs Voluntary

• Balancing interest, recognizing on-campus life demands

The Redraft – Spring 2016:• Cross-campus, one day mandatory induction for all students

We’d love to meet other student staff working in

other departments

Training helped me identify my short and long-term career goals and how my internship will help

me achieve them.

Too often students arrive lacking workplace etiquette

and other essential skills

Employer Resources Supervisor’s Toolkit

Toolkit Components:

• Core: Three Checkpoint meeting templates

• Supplementary: Regular one-on-one / team meetings templates

• LEARN Reflections & Performance Planning

What’s in the Toolkit?

This was my first experience supervising a student on a major pilot project, & I can

honestly say I was also learning the ropes.

In my working

relationship with Nujhat,

I am both guiding her

while working with her.

I was ‘forced’ to put pen to paper and articulate my responsibilities,

successes and challenges.

Case Study: New SupervisorExperience with the Toolkit

Using the Toolkit to outline our expectations and goals, we

worked collaboratively to achieve success and problem solve.

Advertising

• Database of position adverts by job family

Hiring

• Information sessions on group interview options

• Online library of scenarios and assessment grids

• Offer letter templates

Purpose

• To embed career education language across campus via consistent messaging & shared tools

Recruitment Guide Sharing Best Practice with Campus Partners

Campus-wide roll-outConsolidated InductionLevel II Toolkit

Supervisors

Learning Outcome GuideInfo SessionTrain-the-Trainer

Adapted for length of

employment

12 3

Pilot: 2 departments, 135 students

Full Program: All departments, 140 summer students & 700+ fall/winter students

Career Checkpoint

Induction Program

Students Looking Ahead

Career Checkpoint Journey From Launch to Next Steps

Paulina Nozka Career Consultant, Ryerson Career Centre

@pnozka1

Kait Taylor-AsquiniLeadership Development Facilitator, Ryerson Student Life

@kaitasquini

Questions?


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