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SaaS ITSM for the CIO

Date post:	28-Nov-2014
Category:	Technology
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A quick, visual presentation on the top-level benefits of SaaS ITSM tools over the traditional on-premise model.To view the full presentation, including an overview of cloud computing from George Spalding, go to http://forms.axiossystems.com/LP=502

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Introducti ons uk.linkedin.com/in/martincv @itsmsavvy Connect: Itsmsavvy.blogspot.com martin.stewart@axiossystems. com Martin Stewart Content Marketing Manager Axios Systems

Transcript

Page 1: SaaS ITSM for the CIO

Introductions

uk.linkedin.com/in/martincv

@itsmsavvy

Connect:

Itsmsavvy.blogspot.com

[email protected]

Martin StewartContent Marketing ManagerAxios Systems

Page 2: SaaS ITSM for the CIO

* A means of delivering value to customers by facilitating outcomes customers want to achieve without the ownership of specific costs and risks

SaaS – What is it?

Page 3: SaaS ITSM for the CIO

Zero Infrastructure

+0

Page 4: SaaS ITSM for the CIO

Net-Native

BYOD

Mobile

Page 5: SaaS ITSM for the CIO

A.M. - Upgrades without projects

+0

Page 6: SaaS ITSM for the CIO

Simple Licensing

LicenseManagement

Page 7: SaaS ITSM for the CIO

Year 1 Year 2 Year 3 Year 4 Year 5 Year 6

COST

Page 8: SaaS ITSM for the CIO

ITSM Professionals Are Less Satisfied With Traditional Service Desk Tools Than SaaS

February 2012 “Planning Road Map: Adopting ITIL”

The Evidence

Page 9: SaaS ITSM for the CIO

In a nutshell

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