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1 Safaricom MWAN SAFARICOM MANAGED WIDE AREA NETWORK INQUIRIES AND SALES: [email protected] SUPPORT: [email protected] CUSTOMER SERVICE MANAGEMENT: 0722 002222 OR 020 4272222
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Safaricom MWAN
SAFARICOMMANAGED WIDE AREA NETWORK
INQUIRIES AND SALES: [email protected] SUPPORT: [email protected]
CUSTOMER SERVICE MANAGEMENT: 0722 002222 OR 020 4272222
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Safaricom MWAN Safaricom MWAN
What is Safaricom MWAN?
Safaricom managed wide area network is a service that’s built, operated, secured and managed by Safaricom for her customers. It is an outsourced network service that provides some or all the network solutions required by an Organisation. The service is delivered as a cloud infrastructure service or installed and managed in-house by Safaricom.
The Safaricom MWAN service provides an expert, fully outsourced solution to managetherouters/firewallsassociatedwithyournetworksolution. This seeks to simplify IT management, extends equipment, network management and expertise to your premises to give you end-to-end support for your WAN communications.
Themanagedserviceincludesinstallation,configuration,monitoring, managementandmaintenanceoftherouters/firewalls,withoptionalsecurity packages, providing remote access to your network.
Why Safaricom MWAN ?
SafaricomMWAN,benefitsyourbusinessbyacceleratingLAN-like performance for your applications over a WAN that spans large geographical distances. You are assured of fast, reliable access to data and applications for your staff and customers, wherever they are. That leads to more effective collaboration and increased productivity.
Benefits:
²Increase productivity throughout your organization : With Safaricom, you are assured of fast, reliable access to data and applications for your employees, wherever they are. That leads to more effective collaboration and increased productivity.
² Consolidate IT Infrastructure without sacrificing performance : Safaricom MWAN willensurethatusersatyourbranchofficewillnotexperienceany deterioration in the performance of their network and applications.
² Enhance performance and speed up business initiatives : Safaricom MWAN allows you to optimize existing business applications for future requirements, easily roll out new applications and deploy upgrades faster andmoreefficiently.
MANAGEMENT FOR YOUR EASE
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Safaricom MWAN Safaricom MWAN
² Receive expert management and advice : Safaricom experts will provide your business with ongoing support at all stages of service implementation –fromassessmentanddesigntoinstallation,configuration,maintenance and performance analysis.
² Cost effective : A WAN enables businesses to connect to one central server or data storage facility thus eliminating the need to invest in similar equipment.
² Flexible : Businesses can upgrade their internet connection capacity to fittheirdatademands.
² Secure and confidential : Safaricom Wide Area Network offers opportunity for businesses to have secure communication between branches.
² Multiple web content : Businesses on the Safaricom Wide Area Network can be able to run and access multiple web applications such as video streaming, data uploads and downloads and even voice.
Product packaging and pricing :
Monthly Charges (Indicative) :
Location Primary Access
Secondary Access
Capacity Monthly Price KshsExcl.
DedicatedOnsite Engineer Kshs Excl.
Total Cost per Branch Incl.
Nairobi FibreFibre/WiMAX
1024kbps 18,000 7,000 25,000
Nakuru FibreFibre/WiMAX
1024kbps 18,000 7,000 25,000
Mombasa FibreFibre/WiMAX
1024kbps 18,000 7,000 25,000
Eldoret FibreFibre/WiMAX
1024kbps 14,000 7,000 25,000
One-off Charges :
Equipment Cost (Kshs )
Cisco 1941 Router 100,000
Cisco 2901 Router 140,000
HWICK Card 1 Port Interface 55,000
HWICK Card 2 Ports Interface 90,000
Product Details
Subscription/
Registration
♦ Discoveryworkshoptounderstandareasofefficiency
♦ Set up of demos to evaluate areas of opportunity to
Increaseefficiencywithinyourorganization
♦ Assesment of your operationl environment
♦ Proposal,scopeofworksdefinitionandreview
♦ Contract sign up (Prpopsal and scope of work)
Managed Wide Area Network Interactive Diagram
Corporate LAN
NetworkService
Provider Network
Customer
Managed Service
Demarcation
Customer Edge
Desktop, Server,System, Switch
Corporate WAN
Network
Firewall, Router,WAN Optimization
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Safaricom MWAN Safaricom MWAN
Service Query
♦ For businesses or organizations that require outsourced network services that provide some or all of the network solutions.
Frequently
Asked
Questions
Q. What is a Managed Network Service?
A. A managed network is a type of communication network that’s built, operated, secured and managed by a third party service provider.
It is an outsourced network that provides some or all the network solutions required by an organisation. This service is delivered as a cloud infrastructure service or installed and managed in-house by the service provider.
Q. How does the Safaricom Managed Network Service work?
A. By managing your network proactively, we can reduce the requirement for reactive manual intervention – so you’ll actually require less reactive support as time goes on, because we’llberefiningthenetworktothepointwherethereisverylittle that can actually go wrong. This means increased productivity from your staff.
Q. What if our network is already working fine?
A. We realize that most networks are actually very far from healthy, though the client often doesn’t realise it. There is a lot that can be done to improve the average network. Safaricom has the right technical skills, the right network management systems and are prepared to spend the time on proactively stabilising the network.
Q. If it includes an unlimited number of hours, will it be expensive than “normal” IT support?
A. Not at all – in fact, over the long term, most of our clients enjoy lower IT Management costs than they did when they werestillonthetraditional“break-fix”ITsupportmodel.What’smore, Managed Services costs are completely predictable, whereastraditional“break-fix”ITsupportresultsinhighlyunpredictable expenses.
Q. How can Managed Services help me to save money?A. In three ways:
i) Manpower isasignificantcostformostcompanies.Theimproved productivity you enjoy as a result of our Managed Services will save you money, every day of the month.
ii) Proper management of a network results in a longer lifespan of the various systems, so you won’t have to upgrade your systems unnecessarily.
Frequently
Asked
Questions
iii) By aligning your IT strategy with the business strategy, your systems will be able to meet the growing needs of the business, so you won’t have to replace or upgrade your systems as frequently.
Q. What happens to my bill if I use x number of hours more than usual in any given month?
A. Nothing. Your monthly bill is based on the number of machines under management, not on the number of hours of support that you require.
Q. In brief, what makes Safaricom a more viable option for my business?
A. This is because we believe you need:
1) Sound technical support for the IT issues that can pop up, little or big.
2) Strategic advice and planning to help you align your technology with your business goals.
3) A team of friendly technicians and engineers who genuinely care about your IT and your business.
4) An IT partner that believes you should have IT that works as seamlessly as a light switch!
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Safaricom MWAN
SAFARICOMMANAGED WIDE AREA NETWORK
INQUIRIES AND SALES: [email protected] SUPPORT: [email protected]
CUSTOMER SERVICE MANAGEMENT: 0722 002222 OR 020 4272222
