Safepoint Group of Companies

Key Client

Safepoint Facility Management is the delivery arm ofSafepoint Group of Companies that provides plannedmaintenance services, soft and hard FM solutions as wellas minor works and projects. Over the last couple of yearswe have provided services to clients across a broad rangeof market sectors that include financial services, retail,commercial, housing sectors.

We have the people, systems and experience to achievethe highest level of quality customer service and our KPIresults consistently achieve the higher percentile scores.We understand that our performance is not just aboutproviding high quality repairs, it’s also about how wedeliver our services. Our clients and their customers trustus to get on with the job, to arrive when we say we will, tocarry out the work and ensure that they can carry on withtheir business. Results focused, we measure everything wedo against industry Key Performance Indicators and weanalyze results as part of our continuous improvementstrategy.

Over the years, we’ve built up a well respected reputation

based on trust and openness working with high clients

including Airtel, Britania, ESAB, Videophone, Khadim’s,

Mindscale IT,NF Forging Pvt Ltd, MTS, VACON, Johnson &

Johnson & Nikoo Homes Bangalore to name a few.

Getting to know us

Our World of Value

Belief Believe in your own abilities

Hope Never lose hope at any level of life

Patience There is no virtue like patience. The more of it you have, the more you learn to succeed

Support Strong support always helps us overcome the odds

Touch A simple way of letting you know that were watching over you

Love The feeling that holds you together in the toughest of times

Happiness Good vibes that spread warmth and cheer in our life

Optimism Looking at the brighter side of life

Trust Learn to trust others like others trust you

Balance A sense of proportion in your world

ModernizationMaking the most of everything modern

Director’s Voice

S.K. TIWARI(Director)

Myself and my team have worked very hard to achieve acertain position at which we are right now. Customer’s totalsatisfaction is our Moto. We always prefer to provide bestquality services as per our customer expectations. We admirecustomer’s feedback to improve our services, fulfill their highsatisfaction and aspects. Our target to achieve high quality ofservices in cost effective manners.

We provide our customer the proper daily work reports along with action plansto add value addition. We ensure full participation of our employees andcustomers to achieve objectives. Our open management policies, databasemanagement, transparency in businesses are our special significance.

The future becomes with the promise of bigger challenges. The present is givingstrength to trust ahead

Our Group Of Companies

▪ Safepoint Management Service Pvt. Ltd.▪ Gennext Facility Services Pvt. Ltd.▪ Mindscale IT & IT Solution Pvt.Ltd.▪ Nextel Education Service Pvt.Ltd.▪ Intelnet IT Solutions Pvt. Ltd.▪ Mindscale IT Solutions Pvt.Ltd.▪ Intelnet E Solutions Pvt.Ltd.▪ Safepoint Infotech Pvt. Ltd.▪ Ekaparnik Marketing Pvt.Ltd.▪ Nextel E Solutions Pvt.Ltd.▪ Globeearth Traders Pvt. Ltd.▪ Gennext Writer Pvt.Ltd.▪ A2Z Solutions

“To deliver high-quality service standard and to create aenvironmental friendly conditions and customer servicesthat support and enable the provision of anoutstanding customer experience.”

“To be recognized beyond the Facility sector as a leadingprofessional in-house FM service provider that addstangible value and actively contributes to the corebusiness.

Mission &Vision

Our Strengths

Anti-Harassment PolicyWe strongly deter any form of harassmentin our offices, both in person and onlineplatforms. The safety and well being of ouremployees and clients is our top—mostpriority and we ensure a completely safework zone and service experience toeveryone who relies on us for theirsustenance.

Anti-Child Labour PolicyWe have taken a strong stance towards making our organization completely free from child labour.

Privacy Protection PolicyOur privacy policy ensures strictcompliance with industry normsprotecting any information that you trustus with at every cost.

Whistle Blower PolicyBest practices and industry norms havedefinite differences. We choose to go withbest practices as a guideline and facilitate ahealthy whistle blower policy with the identityof the whistle blower being kept incognito.This ensures a safer, friendlier workplace forall.

House Keeping Facility

The concept of the business is to provide mechanizeHousekeeping system to maintain hygienic and decencymanagement. As well as fulfill customer’s expectation. Webelieve wide and ever changing range of support services tocompanies across all industries. We provide a comprehensiverange of strong Facility Management Services with cost-effective manners and value added services.

• Hospital and Nursing Homes• Office, Business and Residential Complex• Education Sector and Hostels• Malls• Factories• Industries.

Designed to satisfy client expertise and resource gaps, our these business support services can be integrated into current business processes :

▪ Front Office Management

▪ General Admin

▪ Guest House Management

▪ Transportation Management

▪ Staffing & Payroll Services

Business Management & HR Solution

Laundry ServicesThe concept of the business is to provide mechanizedLaundry Services to maintain hygienic and decencymanagement to fulfill customer’s expectation. Webelieve wide and ever changing range of supportservices to companies across all industries. We providea comprehensive range of strong Facility ManagementServices with cost-effective manners with value addedservices.

▪ Hospital and Nursing Homes▪Guest House and Hostels

What we offer:

Facility Management SolutionsProfessional FM as an interdisciplinary business function hasthe objective to coordinate demand and supply of facilitiesand services Within public and private organizations. Theterm “Facility” (pl. facilities) means something that is built,installed or established to serve a purpose, which, in general,is every “Tangible asset that supports an organization.

Cleaning Service

Walk into an office or clinic and the vibes of the place getto you before the receptionist even smiles. Even if theperson at the front desk is having a bad hair day ourefficient cleaning services make sure you're your visitorsare greeted by a spic and span workplace, round —the—clock.

Outdoor Service

Cool blue waters and well lit facades, landscaped gardenswith expertly trimmed bushes and imported grass,delightful pathways are all taken care of by our outdoorservice team. With us you will always find your outdoorspaces in picture perfect moods.

Building MaintenanceAttention to detail and expert management form the core ofour building and maintenance services. This includes round theclock support, prompt service and trained personnel.

Linen ManagementSpots and stains are a part of every busy workday andspace. We offer expert linen management services for wellcared for linen that adorn your person and space. Timelydeliver and prompt service are the hallmark of our linenmanagement services.

What we offer:

“Great experience with Safepoint. Thanks to a dedicated, knowledgeable & professional team.”

Leading Residential Property In Bangalore

Our Property Portfolio

Our clients benefit from our focus on:

• Performance optimization and risk minimization

• User / tenant satisfaction

• Enhancing the efficiency of the overall asset or portfolio plan

• Anticipating opportunities and risks within the asset or portfolio

• Cohesion between lease, operational and financial management

NIKOO HOMES

IN BHARTIYA

CITY

Critical services

• Carpentry / plumbing

• Electrical

Essential services

• Cleaning & housekeeping

• Facade cleaning

• Landscaping

• Pantry

• Pest control

• Waste management

Support services

• Cafeteria management

• Front office support

• Guest house management

• Helpdesk services

Financial management

• Account receivables

• Budget planning

• Pass-through invoicing

Operations

• Business continuity

• Employee health & safety

• Incident & crisis management

• Maintenance

• Preventive & predictive

• Reporting & benchmarking

• Sustainability

Adding value at every step

The Safepoint’ facilities management approachencompasses the basic principles of sound facilitiesoperation and maintenance, life cycle managementand efficient service delivery. We work with ourclients to gain a detailed understanding of theirrequirements to ensure that the programmers wedevelop fulfill their long and short-term objectives.Every client’s assignment is serviced by a specially-assembled team with a single point of accountability.We partner our regional and local resources toachieve our clients’ business objectives, whileensuring that every task we undertake is completedadhering to the quality standards that have broughtSafepoint this far.Our strategy incorporates a carefully craftedprogrammed of financial planning, on-goingoperations and maintenance management, togetherwith an overall approach addressing our clients’business objectives – including workplace strategyimplementation, workplace productivity, sustainabilityand operational efficiency, among others.

An engineered approach to manicure your surroundings

Three successive phases

Programming

• Consultancy

• Design & optimization

• Resource planning

• Workflow efficiency

Transition• Facility takeover • Governance • Knowledge transfer • Technology interface

Full management • Assets management • Financial management • Occupant management • Property & facilities management

CommercialNo stone is left unturned to optimize ongoingmaintenance costs of our clients’ commercial assetswhile ensuring the occupants enjoy and make the mostof the amenities provided to them. Our plethora ofcommercial property facilities management covers:

• Common Area Maintenance (CAM) • Occupancy guidelines • Utilities management • Finance administration

Residential To ensure all residents experience a safe andsupreme living, Safepoint’s facilitiesmanagement team works meticulously,planning and executing a customized workflow schedule. The schedules are uniquelycrafted to suit each residential project andentail the amenities provided within. Theareas covered under Safepoint residentialfacilities management wing are:

• Common Area Maintenance (CAM) • Owners hand book • Club house management • Swimming pool maintenance

By understanding our clients’ needs andembracing best practices and innovativesolutions, we ensure our clients’ propertyportfolio is best managed while optimizingcosts and mitigating risk. We exceed ourclients’ expectations and create memorableexperiences because:

We invest in the right peopleWe seek people with in-depth marketknowledge who are further supported bydedicated database experts employing moderntechniques and technology to maintainunmatched building and tenancy intelligence.Our teams are always eager to scale-up their.

We manage risk and timeWe reduce risk by adopting best practices,formulating a clear strategy and providing astructured process that helps manage ourclients’ properties in the best possible manner.Our clients can concentrate on their corebusiness with the confidence that the bestoutcome will be achieved.

We deliver service excellenceWe create positive, memorable experiences byexceeding expectations both in businessoutcomes and in personal interactions. OurService Excellence Measurement System – isbased on customer feedback system keeps thebenchmarks and delivery standards high.

Our Approach

Our Presence

Kolkata Office Regd. Office:20/1 , Asutosh Chowdhury Avenue , 2nd

Floor , Kolkata-700019Corp Office: MGMI Building, GN-38/4, Sector-5 , SaltLake City, Kolkata-700091Ph:033-40628126/40061081/40608128

Patna Office601,Hariniwas , Dakbunglow, Patna - 800001

Mumbai OfficeFlat No. A/11, 3rd Floor,Damodarkripa Building, Liberty Garden Junction,Malad west, Mumbai - 400064Above Hotel Ashray.

Bangaluru Office

Flat no 91304 Nikoo homes Bhartiya City, Thanisandra main Road, Chokkanahalli Hegde Nagar Near Bangalore,Karnataka,Pin – 560064Mobile : 7044495583/85

Branch Office - 09, 4th CROSS PAMPA EXTENTION, BEHIND SINIDHI CLOLLEGE, HABBAL, KEMPAPURA, BANGALORE, KARNATAKA - 560 024.

Bhubaneswar Office2nd floor, Plot No. 2B, Jaidurga nagar, Cuttack

Road. Bhubaneswar, Pin code - 751006

Contact usPh:033-40628126/40061081/40608128

Mobile-+91 9748083555 / +918444883555 Email – info@safepointgroup.com

Website –www.safepointgroup.com