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Safety Executives Safety Executives
of New Yorkof New York
6060thth Annual Professional Annual Professional Development ConferenceDevelopment Conference
Dennis P. FalveyDennis P. FalveyVice President Safety & Loss ControlVice President Safety & Loss Control
Turner Construction CompanyTurner Construction Company
What Ever Can Go Wrong, WillWhat Ever Can Go Wrong, Will
Never Make Predictions Never Make Predictions Especially About the FutureEspecially About the Future
“The wireless music box has no imaginable commercial value. Who would pay for a message sent to nobody in particular?”
David Sarnoff’s associates in response to his pushing for investment in radio in the 1920’s
Never Make Predictions Never Make Predictions Especially About the FutureEspecially About the Future
“This ‘telephone’ has too many shortcomings to be seriously considered as a means of communication. The device is inherently of no value to us.”
Western Union
Internal Memo
1878
Never Make Predictions Never Make Predictions Especially About the FutureEspecially About the Future
“There is no reason anyone would want a computer in their home.”
Ken Olson
founder and chairman
Digital Equipment
1977
Never Make Predictions Never Make Predictions Especially About the FutureEspecially About the Future
“Everything that can be invented has been invented.”
Charles H. Duell
U.S. Commissioner of Patents
1899
Industry Leaders Don’t Industry Leaders Don’t Wait Wait
for the Future to Define for the Future to Define ThemThem
They Set the Standards That Define the Future
Turner Is a Construction Turner Is a Construction CompanyCompany
You’re Not in the Business You You’re Not in the Business You Think You AreThink You Are
We are all Risk We are all Risk ManagersManagers
Core ValuesCore ValuesHighest Ethical Standards INTEGRITY
People Oriented TEAMWORK
Client Focused COMMITMENT
“We are awarded most of our work based on reputation. This is the foundation of our company.”
Success?Success?
Where do You want to Be?
Does Everyone Understand it?
What does Success Look Like?
Organizational Alignment is Critical to Success at Turner
Turner’s AlignmentTurner’s Alignment
A Common Safety Vision Statement Developed and Communicated
A Four-Year Strategic Plan Annual Milestones Construction Industry Institute (CII)
“Best in Class” Metrics
Must Define Your Own Path to Success
PathPath to Success to Success
Guiding Principles Elevate the Topic
Simplify the Work
Build Capability at Every Level of the Organization
Execute Everywhere, Everyday
Keep Score Publicly to Win
A Clear Vision and Purpose
Develop a Culture within Turner that Promotes an
Injury-Free Environment and Provides the Safest
Workplace Possible for Our Employees, Contractors,
Clients and the Communities in Which We Work
Path to SuccessPath to Success
1.722.42
0.00
1.00
2.00
3.00
4.00
5.00
6.00
7.00
6.8 Construction Industry Average
1.0 CII Average
2003 2004
0.60 0.32
0.00
0.50
1.00
1.50
2.00
2.50
3.00
3.50
2.6 Construction Industry Average
2003 2004
0.2 CII Average
Turner Performance vs. The Construction Industry
Recordable Incident Rate Lost Workday Incident Rate
Is Your Senior Management Committed?
Path to SuccessPath to SuccessSenior Management Commitment
CEO & President Driving the Vision of an Injury Free Environment
Start Every Meeting with Safety
Management Incentive Pay Linked to Safety Performance
30% Of Local Units’ Bonus Pool
Business Units Develop Specific Annual Plans
Business Unit Specific Metric Goals
Integrated Loss Control and Safety Organization Commitment Letter
Senior Team’s CommitmentElevates the Topic
Path to SuccessPath to SuccessIntegrated Approach to Success with Operations and Claims
National CSO Meets Monthly and Expectation for Implementation of BU CSOs Incorporated Into 2005 Annual Plans
CSO Alert System to Communicate Serious Incidents and Lessons Learned
Fall Protection Action Plan Rolled-Out Jointly With Operations
24 Hour Senior Management Conference Calls for Any Fall
Project Staff Fall Prevention System Inspections
Formal Submission of Fall Prevention Engineered Plans
Success Requires OrganizationsTo Differentiate Themselves
Path to SuccessPath to Success
Differentiators – Safety Resources
Corporate Safety Function Expanded to Include 5 Regional Directors
Over 130 Years of Safety & Loss Control Experience
Have Led Safety Programs at Major Construction Companies
Turner Safety Staff 160 Strong
40% Bi-Lingual in Hispanic Dominant States
Global Staffing Strategy Prepared for 2005
Path to SuccessPath to Success
Uniform 6 Foot Fall Protection
Zero Tolerance Policy Enforced Everywhere, Everyday
Training Available for Turner and Subcontractors
Subcontractor Pre-Qualification
EMR Must Be = or < 1.0
Remedial Plans Developed to Support Subcontractor
Differentiators – Project Safety Standards
Path to SuccessPath to Success
Drug and Alcohol Program In-Place for Turner and
Subcontractors
Includes Pre-employment, Random, Reasonable Cause and
Post-Incident
Over 42,000 Tests Completed YTD with 1,200 Positives
On-Site Medical Support
Currently Medical Trailers On-Site at 18 Projects
Great Moral Booster with Subcontractors and Unions
Differentiators – Project Safety Standards
Path to SuccessPath to Success
Aggressive Pre-Planning Approach to Managing Risk
Job Hazard Analysis
Pre-Task Meeting Held For All Critical Tasks
Disciplinary Program in Place for Subcontractor Non-Compliance to
Turner Policies
Mandatory Fines for Safety Violations
Money Re-Invested in Safety Program
Differentiators – Project Safety Standards
Path to SuccessPath to Success
Turner Knowledge Network Leveraged to House Training
OSHA 30 Hour for Turner & Subcontractors
Just-In-Time Training Developed in Response to Top Six Frequency
Drivers
A New Incident Investigation Program Delivered
Corporate Safety Orientation
Trade Specific Training Modules Under Development
Differentiators – Building Capability At All Levels
Procedures and Policies are NOT the Final Step in Safety Excellence
Final StepFinal Step 80% of Injuries have been Eliminated with Current Safety
Practices (e.g. Safety Audits, Existing Safety Programs, Safety Equipment,
Mandatory Training, etc.) This has involved a Low Percentage of the Workforce to Accomplish
The Elimination of the Remaining 20% CANNOT be Achieved by Enhancing Existing Safety Programs, Tools, etc.
Changing BehaviorsChanging Behaviors In Order to Eliminate the Remaining 20% of Injuries, It will take a
Personal Commitment to Change Your Behavior with Respect to Safety
This requires the Involvement and Commitment of 100% of the Organization
This also requires Employing New Methods of Preventing Injuries
How Do We Get There?How Do We Get There?
We Must Choose to be Safe for Ourselves, Our Families and Our Fellow Workers, because We Believe it is the Right Thing To Do, not because Someone Told Us to do it!
SAFETY MUST BE A VALUE!NOT a PRIORITY!
How Do We Get There?How Do We Get There?
Continue to Drive Leadership Alignment Throughout the Organization
Empowering the Workforce to Make Safety Decisions
Move Beyond Compliance and CHOOSE to Work Safely
Drive “Building L.I.F.E.” (Living Injury Free Everyday) Culture Throughout Turner
Ultimate Success….Ultimate Success….
Bring the Vision to Life at Turner
Develop a Culture Within Turner That Promotes an Injury-Free Environment and Provides the Safest Workplace Possible for Our Employees, Contractors, Clients and the Communities in Which We Work
Send Everyone Home at the End of the Day, Everywhere,
Everyday