"Safety, Security, "Safety, Security, Sanitation:Sanitation:

"Safety, Security, "Safety, Security, Sanitation:Sanitation:

Mailrooms in the New Millennium"Mailrooms in the New Millennium"

Commonwealth of Virginia SAFETY DAY

May 25, 2004James Monroe Building

Richmond VA

PRESENTED BY:John P. Golding

Superintendent of Postal & Distribution ServicesNorthern Virginia Community College

Annandale VA

In Conjunction with

VA. Department of Human Resources ManagementOffice of Workers Compensation

Kristie McClaren, Loss Control Specialist

ACKNOWLEDGEMENTS

Taylor Golding – Granddaughter - 7th Grade- DMMS

Kristie McClaren – VA DHRM/WC - Loss Control Specialist

Barbara R. Shufflebarger – NVCC – DHRM/WC

Roger Tancreti – NVCC – Director Safety & Support Services

Unites States Postal Service – BSN – Merrifield VA

United States Postal Inspection Service – Arlington VA

US Navy – Safety Center – Norfolk VA

& Others as noted on the slides.

This session will cover the

"Three S's”of

Mailroom & Postal Operations:

Tips provided during the presentation will be useful to

Small and Large Mail Operations

As well as

Your Personal Mail

Be MindfulNo one “S” is more important than

the other two.

They work together as a team.

Remove any one of them and you have an open invitation to trouble

Hi Mom, It’s KOOL!

I Love You Too!

SAFETY STARTS WITH

#1

SANITATIONA Clean Location is usually

A SAFE LOCATION

SANITATION ?????

I splashed Something into my eye!!!!

Quick to the eye-wash station.

Yea, Want to bet You’ll use it.

A DIRTY / CLUTTERED OPERATION

INVITES PROBLEMS

Invitation to Disease or Injury

Slips, Trips & Falls

Equipment Damage

Lost or Mis-placed Items or Mail

Employee Moral Issues

RememberYour Mother is not looking over your

shoulder

• You spend 1/3rd of your normal work day at your place of employment

• Clean up your own mess when your finished

• Pick-up items and store in proper location

• Dispose of trash in a proper receptacle

• Use proper Gloves when cleaning

It’s a fact!

SANITATION LEADS TO

AND ASSISTS IN

SAFETY

SAFETYSMALL WORD WITH A

HUGEMULTI-FACIT

MEANING

Safety First

IF YOU ARE SUSPICIOUS OF A MAILING AND ARE UNABLE TO VERIFY THE CONTENTS WITH THE ADDRESSEE OR SENDER:

Safety First

1. DO NOT MOVE OR OPEN IT.

2. Isolate the mailing and evacuate the immediate area.

3. Do not put it in water or a confined space such as a desk drawer or filing cabinet.

4. Do not change environment around a suspect package. Example, if lights were on/off, leave them that way.

Safety First

5. Do not transmit a radio or cell phone within 25 feet of any suspect package.

6. If possible, open windows in the immediate area to assist in venting potential explosive gases.

7. If you have any reason to believe a letter or package is suspicious, do not take a chance or worry about possible embarrassment if the item turns out to be innocent.

8. Instead, contact your local police department and Postal Inspector for professional assistance.

SAFETY

• BIO-HAZARD

• HAZ-MAT

• BOMBS

• ELECTRIAL /

MECHANICIAL

• SLIP, TRIP & FALLS

• CUTS & NICKS

• ERGO

BIO-HAZARD

• SKIN-CONTACT• ANTHRAX

• PICTURE OF AN ANTHRAX SPORE

ANTHRAX• Anthrax is a bacterial disease caused by

Bacillus Anthracis.

• Anthrax occurs in domesticated and wild animals, including goats, sheep, cattle, horses and deer, but other animals may be infected.

• Anthrax is an invisible bacteria that can live in soil, water, and dead animals

RICIN

Ricin is a poisonous substance that can be made from the waste of processed castor beans. In the form of powder or mist, it can be deadly.

• Ricin’s physical appearance is white powder. Its routes of exposure include inhalation, skin, eyes and ingestion

HAZ-MAT SYMBOLS

YOU HAVE

SEEN THEM

ON SHIPPINGCARTONS

HAZMAT

1. Identification of Hazardous Materials

2. Training of staff on proper procedures for identification, storage, marking, labeling, packaging and receiving of hazardous materials.

3. Creating an awareness of HAZMAT issues and the need to do it right the first time.

4. Ongoing education and awareness of what HAZMAT is.

5. The injury prevented might be your own.

HAZ-MAT / MSDS

We have found that the best way to reduce possible exposure is to have your purchasing staff made aware of the need to identify hazardous materials and get the proper Material Safety Data Sheets (MSDS) in the hands of your hazardous materials receiving person prior to the product arriving at your dock.

This requires your purchasing staff to ask about an MSDS for any new products being ordered and the necessity for your vendor to get them to you in a timely manner.

DON’T RE-INVENT THE WHEEL!

HELP IS A CLICK AWAY

VISIT THIS OSHA SITE

http://www.osha.gov/SLTC/hazardcommunications/index.html

U.S. Department of LaborOccupational Safety and Health Administration

DRAFT MODEL TRAINING PROGRAM FORHAZARD COMMUNICATION

TABLE OF CONTENTS

OVERVIEW

DRAFT MODEL TRAINING PROGRAM FOR

HAZARD COMMUNICATION

A. Why do you need a Model Training ProgramB. What are the training requirements of the HCSC. What do these information and training

requirements mean?D. What are some common problems

encountered with training?E. What is the Model Training Program, and

how can it help me?

GUIDANCE FOR SITE SPECIFIC TRAINING

A. What should I do first?B. How do I identify training needs?C. How do I prepare training goals and objectives?D. How do I put a program together?E. How do I conduct training?F. How do I evaluate program effectiveness?G. What do I do with the evaluation results?H. Summary

HAZ-MAT TRAINING

TRAINING YOUR STAFF ON PROPER PROCEDURES FOR

RECEIVING, IDENTIFICATION, HANDLING, PACKAGING,

AND STORAGE, OF HAZARDOUS MATERIALS

IS CRITICIAL

HAZ-MAT TRAINING

One of the primary goals of training is the identification of hazardous materials

Most errors occur, because an employee did not know it was hazardous to begin with

Many times different quantities of the same product may or may not be regulated for shipment. A quart may not be regulated, but a gallon container might be.

Try to cover all of the possible scenarios and reinforce that it’s okay—even a job requirement—to ask questions if they do not fully understand how a item is to be Safely handled

HAZ-MAT ??????

SOMETHINGIS

WRONG HERE

BOMBS

Presented by

 

The United States Postal Inspection Service

WHAT ARE THE CHANCES OF MY

AGENCY RECEIVING A MAIL BOMB?

• The chances of your Agency receiving a mail bomb are extremely remote.

• Over the last three years, postal inspectors have investigated an average of 6 mail bomb incidents per year (down from an average of 16 per year).

• By comparison, the U. S. Postal Service safely delivers five hundred million letters and packages every day.

Summary of mail bombs activity: 1997 1998 1999

2000  Mailed Bombs 18* 7 6 7* Includes 12 Egyptian letter bombs

Detonations 1 3 2 4

Injuries 1 3 0 2

Deaths 0 1 0 0

Hoax Devices 23 28 28 24

BOMBS BY MAIL

While mail bombs may seem a minimal threat, they are possible.

The chances are considerably greater of receiving a telephoned bomb threat

or Finding a suspicious and potentially harmful

device placed at your office or on your property

BOMBSPRESSURE RELEASE

TIME BOMB

ICE BOMB

PRESSURE RELEASE BOMB

WE ALL REMEMBER THE UNIBOMBER?

This was the TOOL of HIS TRADE

VCR Tape IED X-RAY Image

TIME BOMB

NOT VERY PARCTICAL BY MAIL

THERE IS NO CONTROL OVER WHEN THE BOMB WILL ARRIVE

External markings cannot be reliably used to verify contents, External markings cannot be reliably used to verify contents, many items are designed to look harmlessmany items are designed to look harmless

ICE BOMB ????From the

Chico Enterprise RecordA Newspaper published in Chico CA

 University officials jumpy after devices

explode on campus

By GREG WELTER Staff Writer Wednesday, February 25, 2004

ICE BOMB

Dry ice packed into a pair of eight-ounce plastic cola containers exploded outside Trinity Hall on the Chico State University campus Tuesday morning.

One container was shredded by a blast loud enough to be heard and felt inside campus buildings.

ICE BOMB

University Police Sgt. Paula Carr said Dry Ice expands when placed into a sealed container and may eventually explode with considerable force. "Making such a device is a felony," she warned.

On Monday morning, a similar device had been found in downtown Oroville, and was detonated by the Butte County Sheriff's Office bomb squad.

ELECTRIAL / MECHANICAL

ELECTRICIAL / MECHANICAL

REPORT THE HAZARD

to your

FACILITY MANAGEMENT DEPARTMENT

&

INSURE COMPLETION

OF THE WORK.

Slip, Trip and FallSlip, Trip and FallSlip, Trip and FallSlip, Trip and Fall

VA DHRM/WC

SLIP, TRIP & FALLS

THIS IS ANINVITATION

TO DESASTER

Even the Pros Mess Up

Slips, trips & falls

What’s the problem ?

•It is the #1 leading cause of injury

• STF’s represent 22% of all COV claims

• 2001-2002 fiscal years there were 4,030 cases

• Total incurred costs of these claims: $12,058,000 +

VA-DHRM / WC

Slips

Slip-loss of balance caused by too little friction between a person’s foot and a walking surface.

Common Causes:– Wet or oily surfaces,– Occasional spills,– Weather hazards,– Loose, unanchored rugs or mats, and– Flooring or other walking surfaces that are worn.

•VA DHRM / WC

TripsTrip

- hit an object, lose your balance and fall

Common Causes:– Obstructed view– Poor lighting– Clutter in your way– Wrinkled carpeting– Uncovered cables– Drawers not being closed– Uneven (steps, thresholds) walking surfaces

– VA DHRM / WC

Falls

Fall:- When you lose your balance & drop to the floor. There are three types of falls:

• Falls on the same level– Slip or trip immediately precedes fall to floor or walkway

• Falls to lower level– Falls are from platforms, docks, ladders, steps or stairs

• Jumps to lower level– An intentional jump from one level to another– Employee jumps off ladder, dock, equipment

VA DHRM / WC

CUTS

• ENOUGH SAID

• BUT A PAPER CUT CAN BE JUST AS NASTY

• STAPLES WILL PUNCTURE YOU JUST AS EASY

You Can’t Be Too Safe

READ THE FINE PRINT

ERGONOMICS

TRADE NEWS RELEASEFriday, April 4, 2003

OSHA, U.S. Postal Service, Postal Unions

Establish Strategic Partnership to Reduce Ergonomic Injuries

ERGO AGENDA

• What are Musculoskeletal Disorders (MSD’s) and Cumulative Trauma Injuries?

• What is Ergonomics

• How can it help prevent MSD’S?

• Ergonomics Assessments

• Workstation Ergonomics

• VA DHRM / WC

ERGO AGENDA

• Proper Lifting

• Stretching

• Proactive Ergonomics

• Return to work issues / Assistive Technology

• VA DHRM / WC

National Statistics

• According to US Bureau of Labor Statistics

• In 1997 there were 276,000 cumulative trauma disorders reported in the workforce.

• More than 620,000 lost work days due to Musculoskeletal disorders each year.

• MSD’s + 34% of all lost work day injuries and illnesses.

• $1 out of every $3 spent on workers’ comp claims goes to MSD’s ($15 – 20 Billion)

» Dr. Michael McDonald - VCU

Musculoskeletal Disorders

• Stress to muscles, nerves, tendons, ligaments, joints, cartilage or spinal discs beyond their ability to recover.

• Not typically the result of any specific event, but rather from gradual onset.

• Range from mild and intermittent to debilitating and chronic.

• Strains and sprains are most common type of MSD.

» CDC-NIOSH

Common Workplace MSD’s

• Carpal Tunnel Syndrome

• Tendonitis• Tenesynovitis• Epicondylitis• Shoulder

Impingement

• Strains & sprains• Neck & back pain• Bursitis• Neuritis• Thoracic Outlet

Syndrome

• VD DHRM / WC

Symptoms

• Fatigue or pain

• Aching

• Burning

• Numbness

• Stiffness

• Tingling

VA DOL SAFETY OFFICE

Signs

• Decreased Range of Motion

• Decreased Grip Strength

• Loss of Function• Loss of Balance

• Deformity• Swelling• Cramping• Redness• Loss of Color• Change in Skin

Temperature

VA DOL SAFETY OFFICE

When to Suspect MSD’s

Discomfort:

* Goes away with rest

* Gets worse while performing an activity.

* Gets better when the activity is avoided.

VA DHRM / WC

So what is

ERGONOMICS?

Ergonomics is the science of fitting the work

environment to the capabilities of the worker.

VA DHRM / WC

How Can an Ergonomics Program

HELP?

• Decrease risk of injury and illness

• Enhance productivity

• Improve quality of work life.

» www.ergoweb.com/resources/faq

Hurt at Work

• You've carefully thought out all the angles.

• You've done it a thousand times.

• It comes naturally to you.

• You know what you're doing, its what you've been trained to do your whole life.

• Nothing could possibly go wrong, right ?

Think Again!

No beavers were actually injured during the generation of this PowerPoint presentation!

Incident Scene Photography

        

A camera is a necessary tool to help protect yourself against potential

fraud,limit your liability, assist in claims

cases

Visit the Naval Safety Visit the Naval Safety CenterCenter

Visit the Naval Safety Visit the Naval Safety CenterCenter

Safety Tips, Photo of the Week, Safety Tips, Photo of the Week, Presentations, Magazines, and Presentations, Magazines, and

more! All for FREE at:more! All for FREE at:

www.safetycenter.navy.milwww.safetycenter.navy.mil

Safety Power Point Presentation Library

The University of Vermont SIRI server

Currently has 256 Presentations Available

The University of Vermont cannot verify all submittals as having been the creative work of the individuals and cannot be held responsible for the

content validity.

http://siri.uvm.edu/ppt/

http://siri.uvm.edu/

Reference Information on the Internet

MSDS Collections: Regulations:

Databases from the NIOSH website

Peer Contributions

Online Text LibrarySafety Graphics Library

The PowerPoint File LibrarySAFETY e-mail list information

Next Up

Security

PHYSICAL SECURITY

Consider the following suggestions:

PHYSICIAL SECURITY

Have security guards greet all visitors and examine personal belongings being brought into the building or office area

Restrict access to the facility or office through locked or guarded entryways.

Keep storage rooms, boiler rooms, telephone closets, and similar hiding places locked or “off-limits” to visitors. 

Use easily distinguishable identification badges for staff personnel and for visitors.

Require visitors to be accompanied by staff employees to and from the office or facility entrance.

PHYSICIAL SECURITY

Request visitors to display identification to security personnel when they sign in (keep detailed logs on all visitors’ times of

arrival and departure). 

·   Require that all non-postal courier deliveries exceeding 1 pound be made through mail center screening personnel.

Obviously, commercial bulk deliveries would be excluded. 

· It is recommend that your Agency consider using the services of a Certified Protection Professional to evaluate your

Agency personnel and physical security safeguards in detail.

CELL PHONES

Think of Cell Phones as a security issue.

They can be turned on during a meeting and transmit Verbal Information or Your Comments to a remote location.

Also a Photo Phone can transmit photos of Attendees, Presentations & Items of a Confidential nature to a remote location.

IDENTITY THEFT

• The fastest growing crime in the US• Protect yourself now• Visit these web sites

http://www.usps.com/postalinspectors/Click on Mail Fraud

http://www.oag.state.va.us/Click on F A Q

Questions?