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IBM Lotus Sametime Integration

IBM Lotus Sametime Integration

Torino 2 Dicenbre 2010

Le comunicazioni unificate per collaborare

Avaya – Proprietary. Use pursuant to your signed agreement or Avaya policy. 22

Unified Collaborative Desktop Communication - Telephony Integration

• Click-to-Call / Unified Presence in IBM

Lotus Sametime / Mobile

Option#1: Place calls via the Lotus Sametime

UI

• Avaya AES based integration, no client

• Download

• Telephony presence in Lotus Sametime

• Click-to-Call / Click-to-Conference

Option#2: Place calls via the Avaya one-X

Communicator or IP Softphone v6• Control desktop, home, mobile phone, or talk through

the PC

• Easy access to all Avaya telephony features:

conferencing, video, Extension to Cellular

IBM Lotus Sametime Integration

Avaya – Proprietary. Use pursuant to your signed agreement or Avaya policy.3

IBM Lotus Sametime Integration

Avaya – Proprietary. Use pursuant to your signed agreement or Avaya policy.4

IBM Lotus Sametime Integration What’s NEWClick to Communicate IBM Lotus Sametime

AES 4.2 or later required

Presence integration to provide user status

Server-based solution so no additional client software

Leverage your investment in Avaya Communication Manager

Provides Telephony Presence, Click-to-Call and Click-to-Conference for Sametime Connect

Audio conferencing is tightly integrated with Sametime Web Conferencing

– View who is currently speaking

– Conference host can add, mute or disconnect users

Avaya – Proprietary. Use pursuant to your signed agreement or Avaya policy.

IBM Lotus Sametime Integration Avaya Same Telephony IntegrationOverview

View on/off hook phone presence even if users are not signed into Sametime (requires pure Sametime 8.0 or 8.0.2 Server environment)

Handset icon shows on hook, off hook

When user’s status becomes “Do Not Disturb,” Avaya sets the DND feature on the user’s desk phone

Control your Avaya desk phone from Sametime Connect

One click to Make Call, End Call or End Conference

Configurable threshold forPBX or bridge conferences

Avaya – Proprietary. Use pursuant to your signed agreement or Avaya policy.6

IBM Lotus Sametime Integration Avaya Click-to-Call: Sametime UI

Just

click …

… and talk