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A Sample Report

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Health and Social Care

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Table of ContentsINTRODUCTION ...............................................................................................................................3

TASK 1............................................................................................................................................... 31.1 Review of systems, policies and procedures for communicatinginformation on health and safety in the case setting ..........................31.2 Assessment of responsibilities for the management of healthand safety at each level within the organization structure............. 41.3 Analysis of health and safety priorities appropriate for UKHealthCare organization..................................................................................................4

TASK 2 ............................................................................................................................................. 52.1 Importance of risk assessments in specific health and socialcare work environment...................................................................................................... 52.2 Impact of health and safety policy aspect on health andsocial care practices and home's customers....................................................52.3 Dilemmas encountered in relation to implementing systems andpolicies of health, safety and security...........................................................62.4 Effects of non-compliance of health and safety legislation ..7

TASK 3 ............................................................................................................................................. 73.1 Methods of monitored and reviewed health and safety policiesand practices in UK HealthCare.................................................................................73.2 Analysis and priorities to specific aspects of health andsafety at health and social care workplace....................................................83.3 Evaluation of own contribution to placing health and safetyneeds of individual ......................................................................................................... 8

CONCLUSION ....................................................................................................................................9

REFERENCES................................................................................................................................... 10






INTRODUCTIONEvery kind of business is having the possibility of an accident or harm to

employee health. At the workplace, it is important to maintained the health andsafety of the staff to reduce the impacts of hazards on their health. In thehealth and social care organizations, the health and safety is essential toprotect both health care professionals and patients. By giving the properattention the increase productivity of the employee, enhance job satisfaction,increase retention, build good image of the organization in market place etc(What is Workplace Health and why is it important?. 2015). The followingresearch has related to the health and safety and the objectives which willcover under the present study are role of health and safety legislations inhealth and social care workplace, impacts of health and safety requirements onthe customers and monitoring the health and safety policies at the workplace.

TASK 1

1.1 Review of systems, policies and procedures for communicating informationon health and safety in the case settingIn UK HealthCare organization, the many types of systems, policies and

procedures are used for communicating information of health and safety incare setting. The existing policies and practices of the hospital are meeting thelegislation requirements of UK government (Acton, 2013). Some regulationsand code of practices relevant to health and safety in health and social caresetting are as follows.Health and safety at work act 1974: The following act defines the basicstructure and authorities for implementing the health, safety and welfare withinthe every type of industry. With the implementation of the act in theworkplace, UK HealthCare organization has able to defined the own roles andresponsibilities towards the healthcare practitioners, social care workers and






other assistants at the working area by taking care their health and safety(Baker and Baker, 2009). Along with this, it can be easy to develop andimplement the health and safety methods and strategies to protect the staffmembers and patients from the hazards.Health and safety regulation 1981: This act has related to the first aid inwhich the organization has required to create a first aid room at the workplace.In the case of UK HealthCare organization, the hospital has provided themedical facility to the care workers in the case of nay kind of injury oraccidents. For example, a social care worker has injured during handling themachines. In this situation, the care home has provide the initial treatment tothat person and then offer the other services if required (Brand, 2012).Reporting of injuries, Diseases and Dangerous OccurrencesRegulations2013: Under this act, the organizations have required to report the deaths,injuries, diseases to the responsible person. UK HealthCare organization. In thepresent time, hospital has not followed in the effective manner so it hasrequired to report the all the data related to hospital treatments, hazards occurfrom accidents in hospitals etc to the respective member of government(Glasby, 2012).

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1.2 Assessment of responsibilities for the management of health and safety ateach level within the organization structureIn UK HealthCare organization, it is required to assessing the

responsibilities for the management of health and safety at employees andemployers level. The responsibilities of employer and employees for managinghealth and safety at the workplace are as follows.Employer: According to the law, the employer of UK HealthCare organizationare responsible for management of the health and safety in terms of protectingthe care employees from the hazards (Employer's responsibilities. 2015). In thiscontext, the management level of the hospital has conduct the risk assessmentprocess at every year so that the chance of hazards may be reduced. Alongwith this, the employer has also consult with the staff members regarding thehealth and safety issues at the workplace. On the other hand, the booklet hasprovided to the care workers related to the health and safety which given theguidelines to the staff while delivering the health care services to the patients(Your employer's duty of care in practice. 2015).Employees: The social care workers of UK HealthCare organization hasresponsible for delivering the right health care services to the patients byensuring the health and safety. In this respect, the staff members has first of allcare of own health while treating the service users. By taking proper trainingand following the health and safety policies, the care workers can create thesafe environment for the patients (Your responsibilities. 2015). Along with this,by proper recording and reporting the injuries or illness of the service users,the staff members have able to deliver the effective healthcare services to the






community.

1.3 Analysis of health and safety priorities appropriate for UK HealthCareorganizationThe major priority of UK HealthCare organization is providing training to

care workers which helps in delivering the good healthcare service to thepatients. In this context, the management of the hospital has arranged thetraining sessions for the staff members as per the need of individual (Buchananand Carnwell, 2004). The second priority is cleanliness which help in decreasethe chances of infections types of disease in the patients as well as staffmembers. In this regards, the management has to adopt the good practices ofhousekeeping which help in neat and clean the working area. Disposing of thewastage of the various materials such as bandages, bloody cloths, masks andinjections, etc is the third priority of UK HealthCare organization. The effectivemethod of managing and disposing the wastage help in create the healthy andgood environment for the patients (Garcarz and Wilcock, 2003). Managing therisk at the workplace area is an another priority of the hospital in which the riskassessment process has carried by the management to minimize the hazardsduring the work. In this respect, the UK HealthCare organization has adoptedand installed the different health and safety methods to keep the place safeand secure from the hazards. Therefore, there are different priorities of UKHealthCare organization towards the health and safety of the employees andpatients (Henderson, Chalesworth and Martin, 2010).






TASK 2

2.1 Importance of risk assessments in specific health and social care workenvironmentRisk assessment is a process of determine the potential harm and

analysed what will happen if a hazard happen. In the case of UK HealthCareorganization, the risk assessment process has required to protect the staff andpatients from the hazards. With the help of this process, the care home cancommunicate the important information within the workplace and it can beunderstand by examples (Moonie, 2000). For instance, it has found from therisk assessment process that slips and trips are the major areas by whichservice users can injured if they trip over the objectives or slips on spillages.Therefore, in this situation, a care plan can be developed for the individualwhere the UK HealthCare always maintained the good standards ofhousekeeping, repair the damaged floors and provide the suitable footwear tothe patient which are having good grip (Morath and Turnbull, 2004). Byfollowing these things, the chances of harm from the hazards can be reduced.On the other hand, another information found from the risk assessment processthat staff of UK HealthCare have faced the burning injuries while cleaning thedifferent equipment's, cloths of the patients and other work. This followinginformation can be used by the organization to develop the policies andprocedures regrading the safety of the employees. For example, the display ofhot water signs, provide the proper clothing while working with hot water or hotsurface etc (Nolan, 2005). Hence, risk assessment has helped incommunicating the important information to the patients and the employees ofUK HealthCare organization.






2.2 Impact of health and safety policy aspect on health and social carepractices and home's customersThe major aspect of health and safety policy is health and safety of

patients and staff members of UK HealthCare organization. The impact of thefollowing aspect has positive on health care practices and service users. Forexample, to provide the better services to the patients, the care home hasrequired to ensure the health and safety of the users (Syrett, 2007 ). To achievethis objective, the healthcare service provider has to bring the changes in thehealth and social care practices such as maintained the hygiene at theworkplace, install the fire alarms and smoke detectors within the hospitals etc.Along with this, the risk assessment process may be conducted to ensure thesafety at the workplace and reduce the chances of harms from the hazards(Sprenger, 2003).

On the other hand, health and safety aspect has made the positiveimpact on external and internal home's customers of UK HealthCare. Forexample, to create the awareness in the patients and their family members,the hospital has put some posters and signs boards on the different places ofthe premises. The result of this is the internal and external service users willknow about the health and safety facilities of the hospital (Niles, 2010). Inaddition to this, they will become aware about the consequences of hazardsand always alert towards the safety. These all things will create the positiveimage in the customer mind about UK HealthCare.

2.3 Dilemmas encountered in relation to implementing systems and policies ofhealth, safety and securityWhile implementing systems and policies for health, safety and security

at the workplace of UK HealthCare, the different kinds of dilemmas has facedby domiciliary care workers. Social, moral and ethical dilemmas which arecommonly deal in relation of implementing the systems and policies for health






and security (Fisher, 2005). For example, a person who is facing Mania healthproblem and not having the sense of taking any kind of decision. In thissituation, he wants to go outside from the home to buy the newspapers but hehas no road awareness. During this case, the domiciliary care worker has noright to stop the patient for going outside to buy the newspaper. If he stop himto access the human right then it becomes illegal. But, from the health andsafety legislation perspective, the care worker has stop the patient to gooutside by take the decision on the behalf of service users under the act ofMental Capacity Act 2005 (Brand, 2012).

On the other hand, during providing the healthcare services, the domiciliarycare worker has ensure health and safety of the patients. The outcome of thisis in terms of moral dilemmas because of disagreement of UK HealthCarepolicies with the ethical values of the social workers. It has affected the qualityof the services of the hospital. For example, a patient is unwilling to takemedicine because of his current health conditions. He has the right to refuse totake treatment at any time (Acton, 2013). But it is a responsibility of the careworker to ensure that whether the patient has taken medicine on time or not.For domiciliary care worker, it is a moral dilemma because at one side,



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unwillingness of patient to take medicine and on the other hand,responsibilities of the care worker to give the treatment to the service users forgood health. To resolve this issue, the domiciliary care worker has to discussthe situation of the patient with the other health care professionals and changethe prescription of the medicine. Therefore, the care worker has faced thedifferent kinds of dilemmas while implementing the health, safety and securitypolicies at the working area (Baker and Baker, 2009).

2.4 Effects of non-compliance of health and safety legislationNon-compliance means the health care service providers are not

following the rules, regulations, guidelines and other norms of related to thedifferent health and safety act which has been already set by government(Tributor, 2014). The acts for the dementia elderly patients are Mental CapacityAct 2005, Mental Health Act 2007 etc. If the day care centre has not followedthese health and safety acts while providing the services to the patients then itwill made the negative effect of non-compliance. For example, if the day carecentre has not provided the safety to the mental ill patients then the chancesof the injury or hazards may happen with the service users (Greener, 2009).Due to unsafe environment and lack of safety measures, the patients will sufferthe negative impacts of non-compliance. Another example, if the day centrehas given the wrong treatments to the dementia patients then it will affect thehealth of them such as reaction of the medicines, death, losing memory power,raise new diseases etc. On the other hand, if the day centre has followedunethical things while delivering the health services to the dementia patientsthen it will affected the quality of the healthcare services (Syrett, 2007). It willdirectly affect the health of then service users in terms of not getting theproper care and treatments which may increase their illness.






TASK 3

3.1 Methods of monitored and reviewed health and safety policies andpractices in UK HealthCareIn the UK HealthCare organization, there are different methods available

for monitoring and review of health and safety policies and practices which areas follows.Audit of risks: It helps the hospital to set the high standards of health andsafety, improving the healthcare services and meet the all legal requirements.For example, by comparing the health and safety management system with theUK government legal requirements as well as health and safety best practices,it can be easily identified whether the UK HealthCare has able to provide thehealthcare services by considering health and safety of the patients or not(Health and Safety Audits. 2015). By using the information of the audit, theservices can be improved as well as new practices can be formulated.Measure the effectiveness: By measuring the effectiveness of health andsafety policies, UK HealthCare organization can monitor and review thepractices of health and safety. In this context, the number of hazards incurredwithin hospital and their impacts on the patients as well as care workers maydefine the effectiveness of health and safety policies. In addition to this, theimprovement in the existing policies can be made (Morath and Turnbull, 2004).



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Risk assessment: This is also used in monitoring and review the health andsafety policies. With the help of this, the hazards can be easily determined. Byusing the following method, the UK HealthCare organization can identified whomight be harmed from the hazards and the existing health and safety policiesare effective or not for protect the patients and employees from the harm.Beside this, for the identified new areas of risks, the new policies andprocedures can be developed for safety purpose (Henderson, Chalesworth andMartin, 2010).

3.2 Analysis and priorities to specific aspects of health and safety at health andsocial care workplaceAs a care worker of UK HealthCare organization, during delivering the

services of healthcare to the patients, it is important for me to prioritiesdifferent aspects of health and safety. For example, the first priority is reductionin number of accidents and infections at the workplace. The reason of giving itfirst priority is the good housekeeping has created the good and healthyenvironment in the hospital which decrease the chances of the disease(Greener, 2009). In this respect, the management of UK HealthCareorganization has required to given training to the staff members about how tokeep clean the place and make it more pleasant. Along with this, by adoptingthe waste management methods, the different infection related cloths andother objects can be safely dispose (Garcarz and Wilcock, 2003).

The second priority is taking the feedback from the service users of UKHealthCare organization. The reason of giving this second priority is thecustomer satisfaction level has defined the effectiveness of the services of the






hospital. In this respect, the by taking the feedback and suggestions from thepatients and other service users, the issues and other problems areas can beeasily determined (Brand, 2012). With the help of the gather information, theimprovement in the existing health care services and policies can be made.Therefore, by following such type of process, the analysis of the work activitiesand their priorities can be set in the context of setting of health care practices.

3.3 Evaluation of own contribution to placing health and safety needs ofindividualAs a care worker of residential care home, my first priority is provide the

health and safety needs to the individual. In this context, to deliver health andsafety during the treatment to the patients, I have to evaluate my owncontribution. In the centre of practice, firstly I have determined some policies ofresidential care home such as Anti-smoking, housekeeping policies etc. Afterthis, I have develop a safety environment at the workplace according to theneeds of the patients. Along with this, I have managed various writtendocuments for the intention of preventing from the hazards and injuries. Thisdocument has also contained the control actions for prevent from the accidentsand harms. On the other hand, I have conduct risk assessment process inwhich I have analysed the risks related to the health and safety and theirimpact on the health of the patients as well as social care workers. After this, Ihave record the possible hazards, their impacts and the people who may beharm. In addition to this, I have also inspect the workplace and taking thefeedbacks from the services users related to the health and safety policies ofthe firm. With the help of the gather information, I have placed my views infront of the management to improve the health and safety policies andpractices. Therefore, by such kind of work, I will evaluate my contribution toplacing health and safety needs of individual in residential care home.






CONCLUSIONFrom the above research, it has concluded that for maintaining the health

and safety, UK HealthCare organization has followed the various kinds ofpolicies and practices which has full filled the legislation requirements. Thesetting of priorities of the health and safety work has based on the needassessment. The employees and employers, both have the differentresponsibilities to maintained health and safety at the workplace. With the helpof the risk assessment process, the new services has developed and theimprovement in the existing health care services have done. The different kindsof methods have adopted by UK HealthCare organization to monitor and reviewof the health and safety policies and developing the new health care practices.

REFERENCES



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Books and JournalsActon, A. Q., 2013. Issues in Social, Ethnic, and Cultural

Research. ScholarlyEditions.

Baker, R. W. and Baker, J. J., 2009. Health Care Finance. Jones and BartlettPublishers.

Brand, D., 2012. Social and health care integration: (1) The individualdimension. Journal of Integrated Care. 20(6). pp. 371–378.

Buchanan, J. and Carnwell, R., 2004. Effective Practice in Health and SocialCare. McGraw-Hill International.

Fisher, A., 2005. Health and Social Care. Oxford: Henemann.

Garcarz, W. and Wilcock, E., 2003. Statutory and Mandatory Training in Healthand Social Care: A Toolkit for Good Practice. Oxon, ox: Radcliffe Publishing.

Glasby, J., 2012. Understanding Health and Social Care. The Policy Press.

Greener, I., 2009. Healthcare in the UK: Understanding Continuity and Change.The Policy Press.

Henderson, E, Chalesworth, J. and Martin, V., 2010. Managing in Health andSocial Care. Routledge.

Moonie, N., 2000. Advanced Health and Social Care. Oxford: Heinemann.

Morath, J. M. and Turnbull, J. E., 2004. To Do No Harm Ensuring Patient Safety inhealth Care Organizations. Jossey Bass Wiley.

Niles, J. N., 2010. Basics of the U.S. Health Care System. Jones & BartlettLearning.






Nolan, Y., 2005. Health and Social Care (adults). Heinemann.

Shanks, H. N. and Buchbinder, B. S., 2011. Introduction to Health CareManagement. Jones & Bartlett Publishers.

Sprenger, R., 2003. Health and Safety for Management. London: Highfield.

Syrett, K., 2007. Law, Legitimacy and the Rationing of Health Care: AContextual and Comparative Perspective. Cambridge University Press.




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Date post:	11-Jan-2017
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Sample Report on health and social care by Expert Writers

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