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Samsung Fault Solution

Date post: 14-Nov-2014
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MODEL SGH-C100,C-110,C210 Sr no. FAULT TOLD BY CUSTOMER TECHNICAL SYMPTION PROBABLE SOLUTION SPARES 1 Phone not charging Charging Ic faulty Charging IC need to be repla2 Charging I 2 Phone not charging 3 Phone auto off in call Battery faulty Battery need to be replaced Battery 4 Phone auto restart/ please wait S/w may get currepteS/W upgradation reqd S/w damage/ dry soldered charging connector need to be resoldered/replaced Charging connector
Transcript
Page 1: Samsung Fault Solution

MODEL SGH-C100,C-110,C210

Sr no. FAULT TOLD BY CUSTOMER TECHNICAL SYMPTIONPROBABLE SOLUTION SPARES TYPE1 Phone not charging Charging Ic faulty Charging IC need to be replaced 2 Charging IC L4

2 Phone not charging L4

3 Phone auto off in call Battery faulty Battery need to be replaced Battery L2

4 Phone auto restart/ please wait S/w may get currepted S/W upgradation reqd S/w L2

Charging connector damage/ dry soldered

charging connector need to be resoldered/replaced

Charging connector

Page 2: Samsung Fault Solution

Sr.No FAULT TOLD BY CUSTOMER TECHNICAL SYMPTION

1 Call failed/ call ended S/w may get currepted

Limited service/No service PA, network Ic get dry soldered

PA or network Ic get faulty

2 No incoming outgoing sound Earjack pins dry soldered/faulty

3 Contact Service provider Eprom Ic faulty

MODEL:SGH-R220,SGH-N500,SGH-N-620

Page 3: Samsung Fault Solution

SPARES TYPE

S/w L2

L2

PA L4

L4

Eprom IC L4

PROBABLE SOLUTION

S/W upgradation reqd

Serviceing required for PA, network Ic

Replaced the PA, service the network Ic

Earjack need to be replaced

EARJACK CONNECTOR

Eprom Ic need to be replaced

Page 4: Samsung Fault Solution

MODEL:SGH-X620,X630

Sr.No. FAULT TOLD BY CUSTOMER TECHNICAL SYMPTION1 no service/weak network backcover faulty

PA faulty2 Phone hang S/w currupted

mic faulty3 FM not getting on/ intermediate Handfree may get faulty

earjack socket may get dry soldered

Ear jack socket pin may get damage

Page 5: Samsung Fault Solution

PROBABLE SOLUTION SPARES TYPE backcover need to be replaced Back cover L3PA need to be replaced PA L4s/w upgradation reqd L2Mic need to be replaced Mic L3Handfree need to be replaced Handfree L2

Earjack socket L4

Ear jack socket need to be replaced Earjack socket L4

Ear jack socket need to be resoldered

Page 6: Samsung Fault Solution

MODEL:SGH X-600,X-100

Sr. No. FAULT TOLD BY CUSTOM TECHNICAL SYMPTION

1 no service/weak network backcover faulty

PA faulty

2 Phone hang s/w curropted

Mic faulty

Page 7: Samsung Fault Solution

PROBABLE SOLUTION SPARES TYPE

backcover need to be replaced Back cover L3

PA need to be replaced PA L4

s/w upgradation reqd L2

Mic nedd to be replaced MIC L3

Page 8: Samsung Fault Solution

MODEL:D-500,D-410,E-800,E-810,E-630,D600

Sr.No. FAULT TOLD BY CUSTOMER TECHNICAL SYMPTION

1 White/ blank display/camera not working Display strip loose/ faulty

Display get faulty

Camera get faulty

Diasplay strip lock get damaged

Page 9: Samsung Fault Solution

PROBABLE SOLUTION SPARES TYPE

Display strip L3

Strip Lock L4

DIsplay L3

Camera L3

Display strip need to be properly fitted/ replaced

Diasplay strip lock need to be replaced

display need to be replaced

Camera need to be replaced

Page 10: Samsung Fault Solution

Sr.No. FAULT TOLD BY CUSTOMER TECHNICAL SYMPTION

1 display connector loose/faulty

2 Phone not charging Charging Ic faulty

MODEL:SGH-E700,E760,E730,E530

White Display/camera not working

Charging connector damage/ dry soldered

Page 11: Samsung Fault Solution

SPARES TYPE

FPCB/ front Display L3

Charging connector L4Charging IC need to 2 Charging IC L4

PROBABLE SOLUTION

display connector need to be properly fit/replaced

charging connector need to be resoldered/replaced

Page 12: Samsung Fault Solution

MODEL: SGH-C230

SR.No. FAULT TOLD BY CUSTOMER TECHNICAL SYMPTION PROBABLE SOLUTION

1 cracking sound in FM(91.1) Handfree may get faulty

2 FM not getting on/ intermediate Handfree may get faulty

Handfree need to be replaced

Handfree need to be replaced

earjack socket may get dry soldered

Ear jack socket need to be resoldered

Ear jack socket pin may get damage

Ear jack socket need to be replaced

Page 13: Samsung Fault Solution

SPARES TYPE

Handfree L2

Handfree L2

Earjack socket L4

Earjack socket L4

Page 14: Samsung Fault Solution

Sr.No. FAULT TOLD BY CUSTOMER TECHNICAL SYMPTION

1 White Display/camera not working display connector loose/faulty

MODLE:SGH-X640,X200,T100,X300,X160

Page 15: Samsung Fault Solution

PROBABLE SOLUTSPARES TYPE

Display connector L3

display connector need to be properly fit/replaced

Page 16: Samsung Fault Solution

MODEL:SGH X- 430

Sr no. FAULT TOLD BY CUSTOMER TECHNICAL SYMPTION PROBABLE SOLUTION

1 blank/white Display

Display connector get cut

2 No ringtone sound/cracking

Display connector get missallined

Display connector need to be properly fit/ replaced the display

Display connector need to replaced

Melody IC faulty/ waterlogged

Melody IC need to be replaced

Page 17: Samsung Fault Solution

SPARES TYPE

L3

Display L3

Melody L4

Page 18: Samsung Fault Solution

MODEL:SGH-V200,SGH-S500

Sr no. FAULT TOLD BY CUSTOMER TECHNICAL SYMPTION

SGH-V200 1 camera not operating

camera strip may get cut

2 no ringer speaker sound

3 Blank/White Display(TFT)

SGH-S500 4 no ringer speaker sound

5 Blank/White Display(TFT)

remove the data cable & turn on the camera(message shown)

camera connector may get misallined

Display sonnector(FPCB) may get misallined

Display sonnector may(FPCB) get cut

Display sonnector may(FPCB) get cut

Display sonnector(FPCB) may get misallined

Display sonnector may(FPCB) get cut

Display sonnector may(FPCB) get cut

Page 19: Samsung Fault Solution

PROBABLE SOLUTION SPARES TYPE

Flash Ic faulty, Underfilled IC, N/R L4

refit the the camera socket L3

replace the camera Camera L3

Refit the Display connector L3

L3

L3

Refit the Display connector L3

L3

L3

Replace the outter display (FPCB)

Outter display(FPCB)

Replace the outter display (FPCB)

Outter display(FPCB)

Replace the outter display (FPCB)

Outter display(FPCB)

Replace the outter display (FPCB)

Outter display(FPCB)

Page 20: Samsung Fault Solution

Sr no. FAULT TOLD BY CUSTOMER SPARES

1 White Display/blank display Display connector

Display

MODEL:SGH-460,A-800,S-300,E-330,E600

TECHNICAL SYMPTION

PROBABLE SOLUTION

display connector loose

display connector need to be properly fit.

display connector May get cut

display need to be replaced

Page 21: Samsung Fault Solution

TYPE

L3

L3

Page 22: Samsung Fault Solution

SGH-X210

Sr no. FAULT TOLD BY CUSTOMER TECHNICAL SYMPTION

1 White Display/blank display display connector loose/faulty2 Fm sound cracking in open air FM ic may get faulty

Page 23: Samsung Fault Solution

PROBABLE SOLUTION SPARES TYPE

Display connector L3FM ic need to be replaced FM ic L4

display connector need to be properly fit/replaced

Page 24: Samsung Fault Solution

MODEL:SGH- N700

Sr. no. FAULT TOLD BY CUSTOMER TECHNICAL SYMPTION1 phone getting hang/please wait s/w may get currupted

2 Phone not chargingCharging connector dry soldered

Charging connector damage

Page 25: Samsung Fault Solution

PROBABLE SOLUTION SPARES TYPEs/w upgradation reqd L2

L3

L4

charging connector need to be resoldered

charging connector need to be replaced

Charging connector


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