San Diego Gas & Electric San Diego Gas & Electric Company…Company…

Investor Owned Investor Owned Utility (1 of 3 in CA)Utility (1 of 3 in CA)

Serves 1.35 million Serves 1.35 million customers in San customers in San Diego and Orange Diego and Orange CountiesCounties

~4100 square miles~4100 square miles Peak Load: 4636MWPeak Load: 4636MW

POWER PLANTSPOWER PLANTS

There are four (4) There are four (4) power plants in our power plants in our territoryterritory

Southbay Southbay – Natural gasNatural gas

EncinaEncina– Natural gasNatural gas

Palomar (SDG&E)Palomar (SDG&E)– Natural GasNatural Gas

San OnofreSan Onofre– NuclearNuclear

Transmission SystemTransmission System

Nominal VoltagesNominal Voltages– 500, 230, 138, 69 500, 230, 138, 69

KVKV Bulk Transport of Bulk Transport of

powerpower InterconnectionsInterconnections

– ArizonaArizona– MexicoMexico– Southern CaliforniaSouthern California

1516 miles1516 miles

Our LoadsOur Loads

ResidentialResidential– 37%37%

CommercialCommercial– 43%43%

IndustrialIndustrial– 20%20%

LightingLighting– 0.5%0.5%

Project TeamProject Team ArchitectArchitect - Electrical Engineer, HVAC Mechanical - Electrical Engineer, HVAC Mechanical

EngineerEngineer Facilities Project ManagerFacilities Project Manager - Contractor, Subcontractors- Contractor, Subcontractors Grid OperationsGrid Operations - Project Manager / Technical Leader- Project Manager / Technical Leader - EMS Group Technical Liaison- EMS Group Technical Liaison - Grid Control Group Technical Liaison- Grid Control Group Technical Liaison - Telecommunications / Networking Group - Telecommunications / Networking Group

Technical LiaisonTechnical Liaison Misc. Technical Assistance as neededMisc. Technical Assistance as needed

July 2005 Facilities Request and Concept Designs

Tentative funding approved for 2006/20072006

Programming with Architect/Users begin2006

Technical information gathering process begins2006

2007 Control Room/Vendor site visits

Project funding moved to 2007/20082007

Finalized design/building permitsFall 2007

Nov 2007 Operations moved to BCC

July 2008 Operations moves to New Control Room

Remodel Begin/End

Project Timeline

Project GoalsProject Goals

Improve Operator Situational Improve Operator Situational Awareness Awareness

Improved Backup Data LED Display Improved Backup Data LED Display Wall (Data and Accuracy)Wall (Data and Accuracy)

Improved ergonomic operator Improved ergonomic operator workstationsworkstations

Replace Obsolete Technology Replace Obsolete Technology

Replace Obsolete TechnologyReplace Obsolete Technology

Mid-90s ConsolesMid-90s Consoles Original CSI Mapboard (1982)Original CSI Mapboard (1982) EMS Sun Workstations (Replaced with Dell PCs & EMS Sun Workstations (Replaced with Dell PCs &

3 Dell Monitors)3 Dell Monitors) Original Incandescent “Digital” displays for Original Incandescent “Digital” displays for

Backup DataBackup Data Pilot Project - Four Christie Video Cubes replacedPilot Project - Four Christie Video Cubes replaced All new wiring (electric and data)All new wiring (electric and data) Halon Fire Protection system replaced with FM200 Halon Fire Protection system replaced with FM200

systemsystem

Improve Operator Situational Improve Operator Situational AwarenessAwareness

Improved mapboard (Mauell)Improved mapboard (Mauell) - - larger, redesigned larger, redesigned layoutlayout

New Video WallNew Video Wall* Twelve 67” Mitsubishi DLP XGA-resolution cubes * Twelve 67” Mitsubishi DLP XGA-resolution cubes

(4x3)(4x3)* Dual Jupiter video processors* Dual Jupiter video processors* AMX Controlled System with Pre-programmed * AMX Controlled System with Pre-programmed

Video Wall ScenariosVideo Wall Scenarios* 5 Dedicated PCs for PI displays – 5 Specialized PI * 5 Dedicated PCs for PI displays – 5 Specialized PI

DisplaysDisplays* Satellite and Cable TV Tuners, DVD inputs* Satellite and Cable TV Tuners, DVD inputs

Improved ergonomic operator Improved ergonomic operator workstations (workstations (Mauell)Mauell)

Front and Rear Surfaces separately Front and Rear Surfaces separately Raise / LowerRaise / Lower

3 EMS Workstation Monitors (22”) on 3 EMS Workstation Monitors (22”) on swivel mountsswivel mounts

2 PC Workstation Monitors (22”) on 2 PC Workstation Monitors (22”) on swivel mountsswivel mounts

Centralized Conference Room / Centralized Conference Room / Training Room / Situation RoomTraining Room / Situation Room Multimedia (4 Plasma TVs, Overhead Multimedia (4 Plasma TVs, Overhead

Projector)Projector) Dual Satellite inputs, Dual Cable TV inputs, Dual Satellite inputs, Dual Cable TV inputs,

Dual Laptop inputsDual Laptop inputs Smart Board Overlays on 2 Plasma TVs Smart Board Overlays on 2 Plasma TVs Versatile 3-Line Telephone Conferencing Versatile 3-Line Telephone Conferencing

systemsystem All controlled by AMX panelAll controlled by AMX panel Full EMS Workstation for training purposesFull EMS Workstation for training purposes

Final ProductFinal Product

The new Control Room went live in The new Control Room went live in mid-July 2008. mid-July 2008.

Currently working with the main Currently working with the main project Vendor and internal staff on project Vendor and internal staff on final punch list items.final punch list items.

How Operator Input was usedHow Operator Input was used

Operators, Grid Control and Office Operators, Grid Control and Office Staff, were interviewed by the Staff, were interviewed by the Architect and Project Team early on Architect and Project Team early on in the process. in the process.

The Architect produced a summary The Architect produced a summary of these programming sessions and a of these programming sessions and a design concept came out of those design concept came out of those sessions. sessions.

Operator SatisfactionOperator Satisfaction

20 Transmission Switching Operators 20 Transmission Switching Operators and Operations Shift Supervisors that and Operations Shift Supervisors that work shifts in the new Control Room. work shifts in the new Control Room.

Relatively satisfied with their new Relatively satisfied with their new room and technology, and have room and technology, and have made additional suggestions to help made additional suggestions to help us refine some of the issues with the us refine some of the issues with the room. room.

Operator SurveysOperator Surveys

0

10

IndividualWorkspace

Area

5

MapboardVideoWall

Operator SurveysOperator Surveys

0

10

Consoles -LightingStorage

White noiseHVAC

5

Consoles –PhonesRadios Consoles –

MonitorPlacement

Operator SatisfactionOperator Satisfaction

0

10

Situation Room5 Room

Lighting

Kitchen

Back upControlCenter

OperatorProjectInput

Operator SatisfactionOperator Satisfaction10

5

0

Suggestions for a Successful Suggestions for a Successful ProjectProject

Clearly define the project scopeClearly define the project scope Scope creep is inevitable, but keep it Scope creep is inevitable, but keep it

manageable manageable Assemble a project team that is Assemble a project team that is

committed to a successful outcomecommitted to a successful outcome Half-time or better commitment is Half-time or better commitment is

helpfulhelpful

Suggestions for a Successful Suggestions for a Successful Project (cont.)Project (cont.)

Define roles up-front to maximize Define roles up-front to maximize successsuccess

Who makes financial decisions, Who makes financial decisions, technical decisions, etc.technical decisions, etc.

Who has final decision making authority Who has final decision making authority in case of non-consensusin case of non-consensus

Visit other Control Rooms to see what Visit other Control Rooms to see what works and what doesn’t work for themworks and what doesn’t work for them

Some ideas sound good on paper, but Some ideas sound good on paper, but are not as practical to implementare not as practical to implement

Suggestions for a Successful Suggestions for a Successful Project (cont.)Project (cont.)

Visit trade shows, potential vendor Visit trade shows, potential vendor sites and customer sites to get a sites and customer sites to get a good feel for their products, quality, good feel for their products, quality, ability to deliver, etc. ability to deliver, etc.

Be cognizant of NERC CIP Be cognizant of NERC CIP ramifications during design and ramifications during design and construction phases construction phases

Celebrate successes Celebrate successes

Design ConsensusDesign Consensus

Grid Control staff members and Grid Control staff members and operators were polled when certain operators were polled when certain key decisions needed to be made key decisions needed to be made during the final design phases. during the final design phases.

Grid Control and Grid Operations Grid Control and Grid Operations management helped make certain management helped make certain decisions when it was difficult to decisions when it was difficult to reach a consensus.reach a consensus.

Thank You!