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SAN FRANCISCO HOUSING AUTHORITY ASSET MANAGEMENT MAINTENANCE PLAN San Francisco, September 2013 Updated July 23, 2015
Transcript
Page 1: SAN FRANCISCO HOUSING AUTHORITYsfha.org/SFHA Programs Documents/Maintenance Plan 2015.pdf · 23/07/2015  · Page 1 of 509 Maintenance Plan The San Francisco Housing Authority (SFHA)

SAN FRANCISCO HOUSING AUTHORITY ASSET MANAGEMENT MAINTENANCE PLAN

San Francisco, September 2013 Updated July 23, 2015

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TABLE OF CONTENTS

PART I

MAINTENANCE PLAN …………………………….…….…………………….….…….….…………………….4

MAINTENANCE STRUCTURE ……………………….…………………………………………………………….….….6

MAINTENANCE PROCEDURES ………………………….…………………….…….……………………………..…….8

PART II

Asset Management Maintenance Plans

CAL 1-3: Sunnydale ................................................................................................................................................... 17

CAL 1-9: Westbrook ................................................................................................................................................... 28

CAL 1-17 (A): Hunters Point ..................................................................................................................................... 37

CAL 1-18 (4): Alice Griffith ....................................................................................................................................... 46

CAL 1-1: Holly Courts ............................................................................................................................................... 55

CAL 1-2: Potrero Terrace ........................................................................................................................................... 72

CAL 1-8: Westside Courts........................................................................................................................................... 82

CAL 1-10: Potrero Annex .......................................................................................................................................... 91

CAL 1-18 (3): Hunters View .................................................................................................................................... 101

CAL 1-43: Robert Pitts Apartments .......................................................................................................................... 111

CAL 1-15: Ping Yuen ................................................................................................................................................ 122

CAL 1-36: 227 Bay .................................................................................................................................................. 133

CAL 1-18(6): Ping Yuen North ................................................................................................................................. 144

CAL 1-19 (1): 990 Pacific ......................................................................................................................................... 154

CAL 1-23: 1880 Pine ................................................................................................................................................ 165

CAL 1-18 (10): Woodside Gardens .......................................................................................................................... 186

CAL 1-21: Clementina Towers ................................................................................................................................ 197

CAL 1-35: 2698 California ........................................................................................................................................ 208

CAL 1-18 (1): John F. Kennedy Towers ................................................................................................................... 218

CAL 1-18 (13): Mission Dolores ............................................................................................................................... 240

CAL 1-27: 350 Ellis .................................................................................................................................................. 251

CAL 1-28: 666 Ellis .................................................................................................................................................. 261

CAL 1-20: 3850 18th Street ...................................................................................................................................... 272

CAL 1-30: 101-103 Lundy’s Lane ............................................................................................................................ 282

CAL 1-19 (2): 1750 McAllister ................................................................................................................................ 290

CAL 1-34: 200 Randolph .......................................................................................................................................... 300

CAL 1-34: 4101 Noriega ........................................................................................................................................... 308

CAL 1-35: 2206-2268 Great Highway ...................................................................................................................... 316

CAL 1-31: 25 Sanchez .............................................................................................................................................. 325

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CAL 1-37: 491 31st Avenue ...................................................................................................................................... 335

CAL 1-29: 345 Arguello ............................................................................................................................................ 345

CAL 1-30A: 462 Duboce........................................................................................................................................... 355

CAL 1-39: 939 Eddy Street ...................................................................................................................................... 366

CAL 1-39 B: 951 Eddy Street .................................................................................................................................. 376

CAL 1-41: 430 Turk St. ............................................................................................................................................ 386

ATTACHMENTS

Attachment 1: Job Descriptions

Attachment 2: Fee for Service Form and Instructions and

Supporting Line Item Narrative for Central Office Cost Center

Attachment 3: San Francisco Housing Authority Bed Bug Policy

Attachment 4: Fleet Management Policy and Procedures Manual

Attachment 5: Code of Safe Work Practices

Attachment 6: Maintenance Backlog Reduction Plan

Attachment 7: Plan to address the non-performing AMPs

Attachment 8: Fiscal Year 2014 Operating Budget

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Part 1

SAN FRANCISCO HOUSING AUTHORITY MAINTENANCE PLAN

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Maintenance Plan The San Francisco Housing Authority (SFHA) provides maintenance (the application of

resources of labor, time, equipment and capital) to best meet the physical needs of the

properties and service the needs of residents in a manner that is consistent with the short

and long term goals of SFHA. This Maintenance Plan provides procedures for the

effective performance of maintenance operation functions:

1. A Planned Maintenance Program by Asset Management Project.

2. A timely response by Maintenance Staff to emergencies.

3. A work order system organized by type of work.

4. A minimal backlog of maintenance work orders.

5. A Maintenance Staff appropriately utilized, trained, staffed and supervised.

6. A program for repairing and returning vacant units to occupancy within an acceptable

time frame.

7. A routine Maintenance Program.

8. Cyclical painting of all units.

9. Regular servicing of mechanical systems.

10. Supervision of maintenance work carried out by private contractors.

11. Unit inspections carried out annually for occupied units as well as upon move-in and

move-out.

12. Grounds maintenance.

Priorities have been established to address urgent requirements while also providing

systematic maintenance to keep SFHA’s physical facilities in a good state of repair,

extend their useful life, and lower operating and upkeep costs. The Admissions and

Continued Occupancy (ACOP) is the policy that guides the Authority. This maintenance

plan, implements the policy. The Maintenance Program also enhances resident

satisfaction and encourages resident cooperation. Maintenance work shall be performed

according to the following priorities:

1. Emergency – Life threatening, or extreme property damage within 24 hours (stop

sewage overflow in unit, repair gas leak, secure unit damaged by fire, damaged or

missing smoke detector)

3. Routine – 30 calendar days (repair inoperative light switch, replace cracked toilet

seat)

4. Unit Turnover – 30 days

5. Preventive maintenance/deferred/cycle – 6 months (replace rotted gutters and

missing downspouts, paint interiors.

6. Extraordinary/capital projects – 1 year (replace roof, resurface parking lot,

rehabilitate fire damaged building).

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Maintenance Structure

SFHA utilizes a maintenance structure with site-based Maintenance Mechanics,

Maintenance Generalists, Centralized Specialized Craft workers and Maintenance

Contracts. (See Attachment 1 for Job Descriptions)

Maintenance Mechanics are site based to provide general, on-site maintenance and

repairs in the most cost effective and efficient manner possible for each AMP. This

position performs such tasks as; repairing faucet washers, shower heads, towel racks,

toilet seat, toilet paper holders and shower rods and clearing clogged p-traps, toilet

backed ups, drains and soil lines; replacing incandescent, fluorescent or LED bulbs –

interior and exterior, fuses, switch and outlet face plates, 110 light fixtures , outlets and

switches; resetting circuit breakers; plugging in stoves and refrigerators; replacing smoke

and carbon monoxide back up batteries and hard wired detectors where connections exist,

range hood fans and filters; hanging doors and replacing/repairing door and window

hardware, repairing cabinets and handrails; repairing/cleaning gutters and downspouts;

replacing floor tiles and repairing carpet; patching plaster walls and ceilings, boarding-up

units, replacing window shades, repairing mail boxes, assisting with resident lock outs,

performing touch-up painting after work in an area; spot painting metal surfaces for

corrosion control, abating graffiti, eradicating mold and mildew.

Maintenance Generalists I and II are site-based for janitorial and grounds-keeping tasks.

They perform the following functions under the direction of property managers:

Maintenance Generalist I – entry level position that ensures Authority buildings and

facilities provide the highest level of safety and cleanliness for the public and staff use.

Perform semi-skilled facilities and equipment maintenance tasks including custodial

work, building clean-up and assisting specialized trades workers.

Maintenance Generalist II – journey level position that ensures that Authority buildings

and facilities provide the highest level of safety and cleanliness for public and staff use.

Performs semi-skilled facilities and equipment maintenance tasks including custodial

work, grounds care, assisting specialized craft workers and duties requiring the use of

power tools and other motorized equipment.

Specialized Craft Workers (plumbers, steam fitters, electricians, carpenters, painters and

floor layers are centralized. They are supervised and dispatched to individual properties

as needed and for preventive maintenance by their respective foremen. SFHA’s new

PHA Partner Work Order system automates the process of work order entry, dispatch

(assignments), progress, completion, inspections and close-out. This system enables

property managers, foremen and public housing operations management to monitor

progress with maintenance work orders. Specialized Craft Workers perform emergency,

routine, vacant unit, UPCS and preventive maintenance work orders.

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These craft workers provide centralized maintenance services under a fee-for service

arrangement, with reasonable costs .In compliance with the “Changes in Financial

Management and Reporting Requirements for Public Housing Agencies under the New

Operating Fund Rule” (24 CFR Part 990) the SFHA determined the following:

Fee for Service Rates

See attachment 2 for Instructions and Form to process the Fee for Service activities.

Maintenance Contracts are procured for emergency, routine and preventive maintenance

work that is beyond the scope of Authority Specialized Craft workers. Oversight of these

contracts is managed by Property Managers to verify completion of work and costs with

oversight by Area Managers and Directors. Maintenance Contracts are also used for

regular inspections, testing and repair of fire alarm systems, emergency generators and

elevators.

Labor Type Regular Rate OT Rate DT Rate

Painter 67.88$ 101.82$ 135.76$

Laborer 42.93$ 64.40$ 85.86$

Glazier 57.81$ 86.72$ 115.62$

Carpenter 66.62$ 99.93$ 133.24$

Electrician 81.06$ 121.59$ 162.12$

Plumber 70.79$ 106.19$ 141.58$

Steamfitter 70.79$ 106.19$ 141.58$

Tile Layer 70.50$ 105.75$ 141.00$

FEE FORE SERVICE RATES

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Maintenance Procedures

Property Management staff enter new work order requests and review all work orders on

hand at the beginning of each workday to evaluate and prioritize them for completion in

the order described above. As new requests are called in, re-scheduling of the day’s

workload may be required to work within the established priorities.

Maintenance Work Order Process

Priorities have been established to address urgent requirements while also providing

systematic maintenance to keep SFHA’s physical facilities in a good state of repair,

extend their useful life, and lower operating and upkeep costs. The Maintenance

Program also enhances resident satisfaction and encourages resident cooperation.

Maintenance work shall be performed according to the following priorities:

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1. Emergency – Life threatening, or extreme property damage within 24 hours

(stop sewage overflow in unit, repair gas leak, secure unit damaged by fire,

damaged or missing smoke detector)

3. Routine – 30 calendardays (repair inoperative light switch, replace cracked

toilet seat)

4. Unit Turnover – 30 calendar days

5. Preventive maintenance/deferred/cycle – 6 months (replace rotted gutters and

missing downspouts, paint interiors.

6. Extraordinary/capital projects – 1 year (replace roof, resurface parking lot,

rehabilitate fire damaged building).

1. Emergency Work Orders (within 24 hours)

When conditions in the unit are hazardous to life, health, or safety, the SFHA will

make repairs or otherwise abate the situation within 24 hours.

Defects hazardous to life, health or safety include, but are not limited to, the

following:

Any condition that jeopardizes the security of the unit

Major plumbing leaks or flooding, waterlogged ceiling or floor in imminent

danger of falling

Natural or LP gas or fuel oil leaks

Any electrical problem or condition that could result in shock or fire

Absence of a working heating system when outside temperature is below 68

degrees Fahrenheit

Utilities not in service, including no running hot water

Conditions that present the imminent possibility of injury

Obstacles that prevent safe entrance or exit from the unit

Absence of a functioning toilet in the unit

Inoperable smoke detectors

Residents have been instructed to call the City’s 311 Call Center for emergency

work orders. The Call Center contacts the Authority’s designated Duty Officer

who is available 24 hours a day, seven days a week or either of the two back up

Duty Officers. Electricians, plumbers, steam fitters, carpenters, glaziers and

painters are on-call to be dispatched by the Duty Officer and respond to any

emergencies in their respective trade areas. The Authority has an Interagency

Agreement with the Public Utilities Commission to respond to any high voltage

wire emergencies at our properties.

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2. Routine Work Orders (30 calendar days)

The SFHA will complete or correct non-emergency work orders within 30

calendar days of the submission of the work order. If the SFHA is unable to make

repairs within that period due to circumstances beyond the SFHA’s control (e.g.

required parts or services are not available, weather conditions, etc.) the SFHA

will notify the family of an estimated date of completion.

The family must allow the SFHA access to the unit to make repairs.

3. Unit Preparation Work Orders - Vacant Unit Turnover (30 days)

On the day a resident vacates a unit, the Property Manager or designee secures the

unit and schedules a move out inspection with the resident. If the resident cannot

be contacted, the inspection will be completed on the Move-in/Move-out

Inspection form and placed in the tenant file. The Property Manager notes all

items which must be repaired. Units that are vacated by residents shall be secured

within 24 hours and cleaned out within seven (7) days. For units requiring

cleaning, painting and minor plumbing, electrical and carpentry work, work

orders prepared and distributed to the appropriate Maintenance staff. Units

requiring replacement of cabinets, doors, flooring, plumbing and light fixtures as

well as cleaning and painting are designated as Mod units and rehabilitated with

available modernization funding. The complete unit turn over should be done in

30 days.

4. Preventive Maintenance/ Deferred/ Cycle Work Orders (6-12 months)

Preventive maintenance work orders are those automatically generated to assure

completion of all necessary dwelling unit and systems scheduled maintenance.

SFHA’s Property Manager together with the Maintenance Mechanics perform

annual preventive maintenance on the roof systems, exhaust fan/ventilation

systems, trash chute systems, boiler systems, sewer rooting, furnace/heater service

and filter replacement, backflow systems and exit/emergency lighting systems.

SFHA contracts out preventive maintenance for elevators, wheelchair lifts,

emergency generators, fire alarm systems, sprinklers, standpipes and solar

systems.

Elevators: Monthly Emergency Fire Recall Test Logs should be available in the

elevator machine rooms. These logs need to be maintained on a monthly basis

and posted in the corresponding elevator machine rooms to comply with code

requirements. Operating permits must kept current and be posted to comply with

code requirements.

5. Extraordinary/capital projects (1 year)

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This is work that is planned and implemented based on specific issues at different

properties and strategies to address the issues. Special projects are discussed as

part of the maintenance plans for each AMP.

Scheduled Uniform Physical Condition Standards (UPCS) Inspection Work Orders

HUD implemented the uniform physical condition standards (UPCS) to achieve three objectives:

- Consistency in physical condition standards for

HUD housing

- Standardization of the inspection

- Implementation of an electronically-based inspection system

• PHAs must certify that 100% of units and systems have been inspected to UPCS.

• Inspections must be scheduled and conducted for each dwelling unit within a 12

month period.

• The manager must address deficiencies identified in the inspections:

- A condition that poses an immediate threat to the health or safety of the

tenant, or structural integrity of the unit or building, constitutes an emergency

and must be immediately remedied.

- All deficiencies should be corrected within the twenty-five day PHAS

standard established by HUD.

• If the family is not maintaining the unit in a clean, safe or sanitary condition,

these conditions should be noted on an inspection form and the resident should be

notified in writing of the corrective action to be taken, including the date of a

subsequent inspection.

• If it is determined that the resident does not have the physical or mental capacity

to maintain the unit without some form of outside assistance, the manager should

make a referral to the appropriate social service agency.

• The information gathered from the annual inspection may be routed into three

places:

- Maintenance Work Orders

- Inventory Control System

- Physical Needs Assessment

Painting

The purpose of painting is to preserve structure and equipment from premature deterioration and

maintain them in appealing condition. Paint maintenance should result in substantial savings and

a pleasant environment.

Inspections will be conducted by in-house Inspectors and Property Managers as follows:

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Conduct visual assessments for deteriorating paint and the failure of any lead hazard

reduction measures at unit turnover and every 12 months.

Address deteriorated paint through paint stabilization.

Repair enclosures or encapsulations.

Perform other lead hazard reductions, as necessary.

If the initial reduction activity required the treatment of soil, identify and treat bare soil.

Provide a notice of lead hazard reduction activity.

Provide a written notice in the language of the occupant, to the extent feasible, to

occupants asking them to report deteriorated paint or failed encapsulation or enclosure.

Include the contact name, address, and telephone number. CPD recommends that the

notice be provided every 12 months or at unit turnover.

The SFHA is committed to controlling lead-based paint hazards in all its dwellings; especially

family dwellings constructed prior 1978. If any hazards are suspected, the Authority will develop

a plan to abate the hazard. Suspicion of hazards should be deemed if ANY of the following are

noticed or there exists an awareness of (but not limited to)

1. Was the structure or unit constructed prior to 1978?

2. Is there a child under the age of six residing in the unit?

3. Will the work to be performed generate higher than low levels of dust?

4. Is the surface and paint in poor condition? Or greater than 2 square feet?

The Technical Services Supervisor shall be directed by the “Work Lead Safe” methodology to

“Work Smart, Work Clean and Work Wet”. Technical Services Supervisor will have the

authority to ensure that properly trained and certified personnel perform these tasks through the

available control plan.

Extermination

The SFHA will make all efforts to provide a healthy and pest-free environment for its residents.

The Authority will determine which, if any, pests infest its properties and will then provide the

best possible treatment for the eradication of those pests.

The SFHA determined that contracting out these services is the most efficient and cost-effective

way of delivering the treatments.

The extermination plan will begin with an analysis of the current condition at each property. The

Property Managers shall make sure that an adequate schedule for treatment is developed to

address any existing infestation. The schedule will include frequency and locations of treatment.

Different schedules may be required for each property.

Resident cooperation with the extermination plan is essential. All apartments in a building must

be treated for the plan to be effective. Residents will be given information about the

extermination program at the time of move-in. All residents will be informed at least one week

and again twenty-four hours before treatment. The notification will be in writing and will include

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instructions that describe how to prepare the unit for treatment. If necessary, the instructions

shall be bi-lingual to properly notify the resident population. In addition, vacated units are

exterminated, as needed, during the make-ready process. SFHA follows the San Francisco

Department of the Environment Integrated Pest Management (IPM) program which provides

guidance and resources on safe ways to control and eliminate pests. It emphasizes the use of

physical barriers, timely maintenance and control to minimize the use of pesticides to the

greatest possible degree.

Bed Bugs

Bed bugs are a growing national problem, and as a result, the SFHA created a policy for the

Public Housing program. The purpose of this policy is to set forth the roles and responsibilities

of all parties (SFHA, and Tenant) in minimizing the potential for bed bugs. The policy will also

provide guidance in cases where bed bugs are present in order to eliminate them as quickly as

possible. (See Attachment 3: San Francisco Housing Authority Bed Bug Policy)

Ground and Janitorial Standards

The SFHA will prepare a routine maintenance schedule for the maintenance of the landscaping

and grounds of its properties that will ensure their continuing attractiveness and marketability.

Routine grounds maintenance includes numerous activities:

1. Litter control

2. Lawn care

3. Maintenance of driveways, sidewalks and parking lots

4. Care of flower and shrubbery beds and trees

5. Maintenance of playgrounds, benches and fences

The Property Manager shall be responsible for the development of a routine maintenance

schedule that shall include:

1. A clearly articulated standard of appearance for the grounds that acknowledges

but is not limited to HUD and local code standards;

2. A list of tasks that are required to maintain that standard and the frequency with

which the tasks must be performed;

3. The equipment, materials, and supplies required to perform the tasks and a

schedule for their procurement; and

Building Exteriors and Interior Common Areas

The appearance of the outside of Authority buildings as well as their interior common areas is

important to their marketability. Therefore, the SFHA has established a routine maintenance

schedule to ensure that they are always maintained in good condition. The components to be

maintained include:

1. Lobbies

2. Hallways and stairwells

3. Public restrooms

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4. Lighting fixtures

5. Common rooms and community spaces

6. Exterior walkways and hand rails

7. Concrete sidewalks and walkways repairs

8. Building walls

9. Windows

The Property Manager is responsible for the development of a routine maintenance schedule for

building exterior and interior common areas. The schedule shall be based on the following:

1. A clearly articulated standard of appearance for the building

2. A list of tasks required to maintain that standard

3. The frequency with which the tasks must be performed

4. A list of materials, equipment and supplies required to perform the tasks.

Trash Collection

SFHA provides for trash collection to maintain the developments in sanitary conditions with

required tenant cooperation. SFHA has all debris/trash removed from the properties. SFHA has

recently embarked on a collaborative effort with Recology, trash contractor for the City and

County of San Francisco, that will increase recycling, composting and reduce the volume of trash

at our properties. These changes will also reduce trash collection costs. Changes have already

been implemented at Sunnydale/Velasco, 18th Street and Noe.

Vehicle/Equipment Maintenance

The SFHA will protect the investment it has made in vehicles and other motorized equipment by

putting in place a comprehensive maintenance program. The vehicles and equipment to be

covered include (but not limited to):

Cars, trucks and vans

Leaf blowers

Weed cutters

Lawn Mowers

Chain saws

Power tools

The Property Manager is responsible for the development of this plan which shall contain

components for minimal routine service as well as servicing for seasonal use. Serviceable

components for each vehicle or piece of motorized equipment will be listed in the plan along

with the type and frequency of service required.

The SFHA through its Human Resources Department shall also maintain a system to ensure that

any employee that operates a vehicle or piece of motorized equipment has the required license or

certification. (See Attachment 4: Fleet Management Policy and Procedures Manual)

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Maintenance Work Order System

Reporting and tracking

Regular reports include:

WO number

Call Status

Service type

Service description

Priority level

Unit number

Address

Resident name

Date entered

Date completed

Days to complete

Craft worker

Wage rate

Hours to complete

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Job Descriptions

Under Attachment 1

Work Rules and Quality Standards

The Maintenance Supervisor should, from time to time, inspect a small sample of

completed work orders to check work quality and talk to the resident about the service

he/she received. Provide the resident with 48-hours’ notice of the intent to enter the unit.

Staff shall comply with the following standards:

A. Services must reasonably be completed with professional competence.

B. Exercise due professional care in the performance of services.

C. Adequately plan and supervise the performance of services.

Competence to perform professional services involves both the technical qualifications of

the staff and the ability to supervise and evaluate the quality of the work performed.

Competence relates both to knowledge of the profession's standards, techniques and the

technical subject matter involved, and to the capability to exercise sound judgment in

applying such knowledge in the performance of professional services.

Staff may have the knowledge required to complete the services in accordance with

professional standards prior to performance. In some cases, however, additional training

may be necessary to reach the quality standards. This does not ordinarily represent a lack

of competence, but rather is a normal part of the performance of services.

Training

SFHA will ensure that their maintenance employees have appropriate training to

competently and safely complete the tasks expected of them by providing ongoing

training to match duties performed; training will be available to improve employees’

technical skills and meet their individual training needs.

Training is also necessary for job safety. The Occupational Safety and Health

Administration (OSHA) requires safety-related training. Maintenance employees exposed

to hazardous chemicals, for instance, must receive training; including information on

methods of detecting the hazardous chemicals and measures they can take to protect

themselves from the hazards.

Suggested training subjects may include (but not limited to)

1. Safety Procedures

2. Blood-Borne Pathogens

3. Lead Based Paint

4. Health and Safety Standards

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5. Trade specific skills updates

6. Building Code updates/UPCS standards

The Property Manager is responsible for developing a training agenda/curriculum for the

departmental staff and working with the Human Resources Department staff to identify

the means of delivering of the training.

Safety

Occupational Safety and Health Administration (OSHA) regulations regarding protection

of the individual shall be followed as part of all maintenance work.

The observation of the following safety recommendations will go a long way toward

preventing common accidents.

Develop, supervise, implement, and enforce training programs to improve the skill,

awareness, and competency of all employees in the field.

Make sure training includes on-the-job instruction to employees prior to their job

assignment about hazards such as:

• Safe use of powered materials-handling equipment such as forklifts, backhoes, etc.

• Safe use of machine tool operations

• Use of toxic materials

• Operation of utility systems

The following applies to all tools and equipment used in maintenance works:

• Tools and equipment should be in safe and serviceable condition and inspected

periodically.

• Equipment with moving parts should be operated with guards in place.

• Equipment should not be repaired while it is in operation.

• Electrical equipment and extension cords should be equipped with a ground-faun

interrupter.

Maintain all records required by OSHA (OSHA 200 logs and safety training, for

example), and ensure that all employees are properly trained in the OSHA Hazard

Communication Standard.

• Material Safety Data Sheets (MSDSs) should be kept current. (A typical Material

Safety Data Sheet (MSDS) is a product summary prepared by the product's

manufacturer. It describes the material and lists the manufacturer's identity, location,

and phone number so that anyone needing more information can call. . The MSDS

will inform interested individuals if the product poses a serious health hazard and

whether there are any special precautions that should be taken in the use of the

product. The MSD5s should be collected for maintenance materials kept in stock by

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the HA and used during repair and replacement work. The MSDS sheets should be

kept current. Request a new MSDS with each shipment of material from the

manufacturer.)

• A written Hazard Communication Program shall be both developed and available to

employees and management.

• Materials should be properly labeled,

• A list of hazardous chemicals used should be provided,

• Segregate materials by kind and size and store neatly.

• Place warning signs in daylight and red lights at night on and around materials stored

in walkways, driveways, or streets, such stored materials should not hinder traffic,

• Cover and protect materials against damage from the weather, theft, and vandalism.

The SFHA developed Codes of Safe Practices (See Attachment 5) as part of the training

and awareness of the employees.

PERSONAL PROTECTIVE EQUIPMENT (PPE)

• Communicate the PPE selection decision to each at-risk employee.

• Provide training to each employee who is required to use PPE on the job. Each

affected employee must be trained to know at least the following:

– When PPE is necessary.

– How to put on, take off, adjust, and wear PPE.

– Limitations of PPE.

– Proper care, maintenance, useful life, and disposal of PPE.

• Make sure, before an employee is allowed to perform work requiring the use of PPE

that the employee can:

– Demonstrate an understanding of the training specified above; and

– Demonstrate the ability to use PPE properly.

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Part II

Asset Management Project Maintenance Plans

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AREA 1

AMP #968

Sunnydale / Velasco

San Francisco

Housing Authority

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CAL 1-3: Sunnydale

EIOP:

Development type: Townhouse

Occupancy type: Family

Number of units: 767

Family: 767

Elderly: 0

Bedroom Distribution: One bedroom: 71

Two bedroom: 531

Three bedroom: 150

Four bedroom: 15

Number of buildings: 91

Structure type: Concrete

Year constructed: 1940

Site Description

The Sunnydale housing development is located at 1654 Sunnydale Avenue. The development

consists of six different building types totaling 91 buildings. The overall site is organized by five

main streets defining six blocks.

The landscaping consists of grass lawns with play areas. The site is not irrigated except for the

front of the administration building. Thirteen asphalt parking lots are scattered throughout the

site for off-street parking.

Building Envelope and Public Spaces Description

The buildings at Sunnydale are painted concrete-masonry construction with furred-out walls on

the interior. Exterior windows are single-pane metal, while the doors are a mixture of metal and

wood. The gabled roofs of the two-story buildings are sheathed with clay tile shingles. All units

have an exterior entrance. An administration building with community center, childcare, and

police department is located at the corner of Sunnydale Avenue and Santos Street.

Mechanical and Electrical Systems Description

Units are heated by force-air gas furnaces that only serve the ground floor. Hot water heaters and

circuit breaker panels are located in each unit. A washing machine connection was observed;

however, no dryer connections were found.

Unit Interiors

Interior finishes consist of gypsum wallboard walls, and a mixture of unfinished ceilings and

gypsum wallboard ceilings. The flooring in the units is resilient tile. Asbestos tile was observed

in some of the residences.

CAL 1-18 (7): Velasco

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EIOP: 1962

Development Type: Walk Up

Occupancy Type: Senior

Number of units: 18

Family: 0

Elderly: 18

Bedroom

Distribution: Studio: 5

1 Bedroom: 8

2 Bedroom: 5

Site Area: 0.71 Acres

Density: 25.4 Units per Acre

Structure Type: Wood Frame

Number of buildings: 2

Year constructed: 1962

Site Description: Hayes Valley (Velasco) occupies a site, rectangular in shape, located on

Velasco Avenue. There are two two-story, rectangular buildings on the site. Building A1B is

twice as long as Building A1A and they are both connected to each other via the roof system and

exterior walkways. There are a combination of studio, one and two bedroom units.

All apartments have exterior entry doors. Landscaping over the generally flat site is limited to

small grass areas and planters.

Building Envelope and Public Spaces Description

Both buildings are wood framed with an EIFS/plaster finish. The windows are aluminum and

the doors are metal. The roofs are pitch and covered with asphalt shingles. Dwelling units are

accessed along exterior walkways and stairs. This site does not have public spaces.

Mechanical and Electrical Systems Description: All units are heated by a hydronic radiation

system, with hot water provided by one boiler. The same boiler provides domestic hot water to

both buildings. Electrical panels in the units are circuit breaker type.

Unit Interiors: Interior finishes consist of painted gypsum wallboard walls and ceilings. The

floor coverings are resilient tile.

Sunnydale/Velasco Summary of Issues

The developments have significant physical problems, obsolescence, chronic design flaws, large

open spaces that are costly to maintain and difficult to secure, and high turnover. Vacancy,

turnover and tenant account receivables are high. Some units still have vinyl asbestos tile that

eventually needs to be replaced or encapsulated. Boiler and boiler room equipment are at the

end of their life cycle and need replacement. The power wiring should be replaced. The

galvanized hot and cold water distribution lines are corroded and should be replaced. The

sanitary lines need to be replaced. The windows need to be replaced. The density of this site is

far below the level appropriate for the surrounding community, providing an opportunity for

building replacement public housing in a new mixed income development.

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Strategies to Address Issues

SFHA issued a request for qualifications to rebuild the Sunnydale/Velasco contiguous public

housing sites with additional affordable rental, first-time homebuyer and market rate housing.

Developer partners were selected and in collaboration with the City and development plans are

being prepared while potential funding sources are being identified. Until a redevelopment plan

is in place and funding has been identified, the Authority will maintain the property, provide life

safety improvements, implement some cost effective energy conservation measures, and do

modernization work in accordance with the most recent CFP Annual and Five year Plans with

limited available funding so that the housing remains safe, operational and not a financial drain

on the Authority.

The Authority is also implementing tenant repayment agreements to increase rent collections and

work with the City to improve security.

Vacant Unit Preparation

On the day a resident vacates a unit, the Property Manager or designee secures the unit and

schedules a move out inspection with the resident. If the resident cannot be contacted, the

inspection will be completed on the Move-in/Move-out Inspection form and placed in the tenant

file. The Property Manager notes all items which must be repaired. Units that are vacated by

residents shall be secured and cleaned out within seven days. For units requiring cleaning,

painting and minor plumbing, electrical and carpentry work, work orders prepared and

distributed to the appropriate Maintenance staff. Units requiring replacement of cabinets, doors,

flooring, plumbing and light fixtures as well as cleaning and painting are designated as Mod

units and rehabilitated with available modernization funding.

UPCS Inspections

All units must be inspected at least once during the year, by a person trained in UPCS methods.

The Executive Director establishes a schedule, with all inspections completed within a 10-month

period. The remaining two months can be utilized to catch up on annual inspection work orders,

to do HUD inspections, to do preventative maintenance work orders, etc. The annual inspections

at Sunnydale are conducted by the Property Manager, using the UPCS form, which is correlated

to the format used by REAC inspectors. The completed inspection forms are used by the

management office, where they will enter the annual work order data into the computer system.

The resultant work orders must be completed by maintenance within 25 days. These work orders

must be entered as “Annual” work orders in the MCS system, so that they can be tracked back to

the annual unit inspection.

Housekeeping is not noted or recorded unless conditions are such that there is potential damage

to the unit, harm to residents, or obvious pest problems.

PRE-REAC Inspections. HUD’s REAC contractors do a comprehensive property inspection

periodically, typically once per year. At least one week prior to these inspections, site

maintenance employees should do a quick inspection of a sampling of unit interiors, plus all

common areas, grounds, systems, etc. All problems should be corrected immediately. Common

REAC findings include all broken pavement and site trip hazards, leaks, vegetation overgrowth,

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graffiti, exposed wiring, blocked egress, inoperable smoke detectors, and outdated fire

extinguishers.

Common Area Inspections. Once per year, ALL common areas must be thoroughly inspected.

This includes meeting rooms, offices, hallways, program spaces, laundry areas, etc. At

Sunnydale-Velasco, this includes all laundry areas, lobbies, meeting rooms, program spaces, etc.

SFHA staff shall use inspection forms similar to those used by REAC Inspectors for each

building and each area.

Painting

The purpose of painting is to preserve structure and equipment from premature deterioration and

maintain them in appealing condition. Paint maintenance should result in substantial savings and

a pleasant environment.

Inspections will be conducted by in-house Inspectors and Property Managers as follows:

Conduct visual assessments for deteriorating paint and the failure of any lead hazard

reduction measures at unit turnover and every 12 months.

Address deteriorated paint through paint stabilization.

Repair enclosures or encapsulations.

Perform other lead hazard reductions, as necessary.

If the initial reduction activity required the treatment of soil, identify and treat bare soil.

Provide a notice of lead hazard reduction activity.

Provide a written notice in the language of the occupant, to the extent feasible, to

occupants asking them to report deteriorated paint or failed encapsulation or enclosure.

Include the contact name, address, and telephone number. CPD recommends that the

notice be provided every 12 months or at unit turnover.

Extermination

The SFHA contracts out the services for an integrated pest control. The successful management

of pests requires an understanding of the target pest ecology and habits as well as the

environment in which they exist. It is the desire of SFHA for Contractor to work in partnership

with its residents to undertake a program of Integrated Pest Management (IPM) in the treatment

of pests.

Pest management activities are to be conducted on all Sunnydale/Velasco buildings and a five (5)

foot perimeter around these buildings. Exterior treatment includes control services, as needed,

for ants and mice. Contractor shall service twice per month all common areas including but not

limited to offices, laundry rooms, lobby, and dumpster areas within the apartment complex.

The integrated pest control includes pests such as: cockroaches, ants, bedbugs, spiders, silverfish,

flies, mosquitoes, stored product pests, scorpions, bats, rodents, raccoons, opossums, skunks, and

pigeons. Property Management shall monitor the Contractor activities to make sure that the

following requirements are followed.

Ground and Janitorial Standards

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The SFHA considers proper landscaping and maintenance of the grounds to be critical for a

successful property. “Curb Appeal” is one of the measures used by owners to determine if a

management company is performing well. Regardless of who is assigned the tasks involved, the

Property Manager is responsible for ensuring that the grounds are presentable at all times.

Methods and assignments vary according to property, as follows.

Sunnydale/Velasco. The grass cutting, edging, mulching, pruning and trimming are done by the

Maintenance Generalist II (with the assistance of the Maintenance Generalist I) who is also

charged with policing the grounds, picking up trash, and cleaning up at the recycling center, and

distributing notices to uncompliant tenants.

Trash Collection

The Sunnydale/Velasco AMP has implemented a trash/recycling collection system that has

reduced trash collection by approximately 30% with a corresponding decrease in collection

costs. This system also reduces the amount of litter on the grounds and litter pick up by

maintenance workers. Sunnydale trash is compacted on site in separate recycle and trash

compactors. Residents Recyclers were hired to educate residents on recycling and haul trash and

recycle bins from each residence with trailers to the compactors and then back to the apartments

on a daily basis.

Trash Collection Schedule

Service Address

Times per

week Service Description Units Current Charges

1652 SUNNYDALE AVE 2

30 YD COMPACTOR 9 11,831.49

SURCHARGE 153.81

RECYCLING DISCOUNT 21% 1 (2,866.38)

On-Call

35 YD RECYCLING COMPACTOR 2 2,536.32

12 11,655.24

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PREVENTIVE MAINTENANCE SCHEDULE DAILY.

Date last completed Routine Daily Check-ups

Description To be performed by

Date Date2 Date3

Inspect the grounds, to make sure that there are no health and safety hazards, such as broken fencing, flooded catch basins, etc., no significant trash, litter or bulk items, and that the grass and plantings are presentable.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check the mechanical room for leaks. In heating season, check that the boilers are running smoothly, that there are no leaks, and that the circulating pump is running.

Check the elevator. Each morning, ride the car up and back down. Check lights and fans, car leveling (flush with hall floor), excess vibration, and automatic door openers. Check that the emergency phone is working.

Check the trash rooms, trash chute, and dumpster, to ensure that there are no blockages or overflow.

Check fire alarm control panel (FACP) for trouble messages. Panel must be closed and locked.

WEEKLY

Date last completed Routine Weekly Check-ups

Description To be performed by

Date Date2 Date3

Check site lighting, after dark. Be sure that all site lighting operates after dark, and turns off at daylight. Reset time clocks as needed. Have blown bulbs or broken fixtures replaced or repaired promptly.

Property Manager/ Maintenance Mechanic/ Laborer and Custodian

SEMI-

MONTHLY

Date last completed Wheelchair Lifts Description To be performed

by Date Date2 Date3

Wheelchair Lifts Preventive Maintenance

Contractor should check the general operation of wheelchair lifts including: levels of lubrication, oil, and grease; drive cabinet; platform; doors and safety of operations. Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

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FALL Date last completed

Plumbing Description To be

performed by Date Date

2

Date3

Plumbing shut-off valves

Inspect for proper operation. In-house plumber

Outside faucets Inspect for proper operation. Check for leaks In-house Maintenance Mechanic

Furnace and heater Service, clean and install filters In-house Maintenance Mechanic

Backflow prevention system

Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In-House plumber

Boiler Systems Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In house steamfitter

Faucet aerators Check for proper flow of water. If the flow is reduced, clean the aerator screens. During the first two months, the faucet aerators could require more frequent cleaning.

In-house Maintenance Mechanic

Interior Description To be

performed by Date Date

2

Date3

Countertops Inspect for separations at sinks and backsplash. Recaulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Tub enclosures Inspect caulking and recaulk if necessary. In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

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Electrical and

appliances

Description To be

performed by Date Date

2

Date3

Heating system Service heating system and heat pump. In House Electrician

Exterior Description To be

performed by Date Date

2

Date3

Roof Check for leaks. Check for damaged, loose, or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks and vents for leaks.

In-house Maintenance Mechanic/ Inspector

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Maintenance Mechanic/ Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Maintenance Mechanic/ Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to the buildings). Maintain grading.

In-house Laborer

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Maintenance Mechanic/ Inspector

Sewer rooting Apply jetter to main pipes to clean up root masses grouth.

In-house Plumber

SPRING

Date last completed

Interior Description To be

performed by Date Date

2

Date3

Attic Examine for evidence of any leaks. Check insulation and remove or add if necessary. Check for evidence of birds, squirrels, raccoons, etc. Check for proper ventilation.

In-house Maintenance Mechanic/ Inspector

Countertops Inspect for separations at sinks and backsplash. Re-caulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

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Shower doors/tub enclosures

Inspect for proper fit. Adjust if necessary. Inspect caulking and recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and appliances

Description To be

performed by Date Date

2

Date3

Heating and cooling system

General furnace inspection: Look for rust, scaling on heat exchanger, and proper flame color; note odd sounds or smells; and check condition of venting. Remove debris around units.

In-house Property Manager/Maintenance Mechanic/Plumber

Circuit breakers Visual Inspection and exercise. In-house Property Manager/Maintenance Mechanic/ Electrician

Exterior Description To be

performed by Date Date

2

Date3

Decks Scrub mildewed areas and treat for water stains, mildew, and fungus. Check for dry-rot and repair if necessary.

In-house Property Manager/Maintenance Mechanic/Laborers

Roof Clean. Check for leaks. Check for damaged, loose or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks, vents, and skylights for leaks.

In-house Property Manager/Inspector

Pest Control Seal cracks and holes in the building enclosure, and make sure insect screens in windows are in working order and fit tightly.

Contractor:

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Property Manager/Inspector

Windows Clean. In-house Property Manager/Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Property Manager/Inspector

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Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to your house). Maintain grading.

In-house Property Manager/Inspector

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Property Manager/Inspector

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AREA 1

AMP #970

Westbrook

San Francisco

Housing Authority

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CAL 1-9: Westbrook

EIOP: 1957

Development type: Townhouses

Occupancy type: Family

Number of units: 225

Family: 225

Elderly: 0

Bedroom Distribution: 1 Bedroom: (4)

2 Bedroom: (60)

3 Bedroom: (116)

4 Bedroom: (33)

5 Bedroom: (12)

Number of buildings: 37

Structure type: Wood frame

Year constructed: 1956

Site Description

Westbrook Apartments are bounded by Kiska, Northridge, Harbor and Dormitory Roads.

Adjacent to Westbrook is Hunters Point (East). There are nine building types scattered around

the site, they vary only slightly in unit configuration. The landscaping consists of large areas of

grass and paved concrete walks and patios near the buildings. The moderately sloping terrain

requires the use of retaining walls and some concrete steps.

Building Envelope and Public Spaces Description

The buildings at Westbrook are wood framed construction with concrete slab-on-grade

foundations. The exterior is primarily stucco, with some wood lap siding. The roofs are built-up

asphalt. They have a shallow pitch, which drains to perimeter gutters and exterior downspouts.

Mechanical and Electrical Systems Description

Each one, two, and three bedroom unit has gas-fired wall heaters. Four and five bedroom units

have a central gas furnace with ductwork serving individual rooms. All units have hot water

heaters. The buildings originally had boilers, which have been removed. The electrical utility

lines are individually metered.

Unit Interiors Interior finishes consist of gypsum wallboard walls and ceilings. Floor coverings are a

combination of resilient tile and sheet vinyl.

Westbrook Summary of Issues

This property has significant physical problems, obsolescence, chronic design flaws and large

open spaces that are costly to maintain and difficult to secure. The sanitary, water, gas and

galvanized hot and cold water distribution lines need to be replaced. The landscaping wood

retaining walls have dry rot. The power wiring and branch panel are in need of replacement.

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Strategies to Address Issues

The density of this site is far below the level appropriate for their location in a transitional

gentrifying redevelopment area, providing an opportunity for building replacement public

housing in a new mixed income community. Until pursuing a redevelopment plan is feasible and

potential funding has been identified, the Authority will maintain the property, provide life safety

improvements, implement some cost effective energy conservation measures, and do

modernization work in accordance with the most recent CFP Annual and Five year Plans with

limited available funding so that the housing remains safe, operational and not a financial drain

on the Authority.

As part of the fiscal strategy plan, it is critical for the Authority to leverage all available federal

dollars by applying for applicable HUD programs. Therefore, the plan includes applying for

Project Based Rental Assistance and/or Project-Based Vouchers under the federal Rental

Assistance Demonstration Program (RAD). Applications for the RAD Program were approved

by the Authority Board of Commissioners on September 26, 2013 and submitted to HUD on

September 27, 2013.

Westbrook units requested conversion for RAD are scheduled under Phase II Applications on

2014.

In addition to the RAD applications, the financing strategy as contemplated by the Plan relies

also upon HUD’s Section 18 Disposition/Demolition program which will permit the Authority to

obtain additional Section 8 vouchers. Applications for the Section 18 Program were approved by

the Authority Board of Commissioners on December 12, 2013 and will be submitted to HUD on

January 2014.

Westbrook is proposed for Section 18 application and subsequent disposition The Authority

intends to develop this project a mixed finance project and use Section 8 vouchers, plus

additional funds from private funding source, equity partners under the low income housing tax

credit program and other eligible sources. Such an approach will allow the tenants of Authority

sites to benefit from immediate and long term rehabilitation work while preserving existing

affordability.

The Authority is also implementing tenant repayment agreements to increase rent collections and

work with the City to improve security.

Vacant Unit Preparation

On the day a resident vacates a unit, the Property Manager or designee secures the unit and

schedules a move out inspection with the resident. If the resident cannot be contacted, the

inspection will be completed on the Move-in/Move-out Inspection form and placed in the tenant

file. The Property Manager notes all items which must be repaired. Units that are vacated by

residents shall be secured and cleaned out within seven days. For units requiring cleaning,

painting and minor plumbing, electrical and carpentry work, work orders prepared and

distributed to the appropriate Maintenance staff. Units requiring replacement of cabinets, doors,

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flooring, plumbing and light fixtures as well as cleaning and painting are designated as Mod

units and rehabilitated with available modernization funding

UPCS Inspections

PRE-REAC Inspections. HUD’s REAC contractors do a comprehensive property inspection

periodically, typically once per year. At least one week prior to these inspections, site

maintenance employees should do a quick inspection of a sampling of unit interiors, plus all

common areas, grounds, systems, etc. All problems should be corrected immediately. Common

REAC findings include all broken pavement and site trip hazards, leaks, vegetation overgrowth,

graffiti, exposed wiring, blocked egress, inoperable smoke detectors, and outdated fire

extinguishers.

Common Area Inspections. Once per year, ALL common areas must be thoroughly inspected.

This includes meeting rooms, offices, hallways, program spaces, laundry areas, etc. At

Westbrook, this includes all laundry areas, lobbies, meeting rooms, program spaces, etc. SFHA

staff shall use inspection forms similar to those used by REAC Inspectors for each building and

each area.

Painting

The purpose of painting is to preserve structure and equipment from premature deterioration and

maintain them in appealing condition. Paint maintenance should result in substantial savings and

a pleasant environment.

Inspections will be conducted by in-house Inspectors and Property Managers as follows:

Conduct visual assessments for deteriorating paint and the failure of any lead hazard

reduction measures at unit turnover and every 12 months.

Address deteriorated paint through paint stabilization unless an evaluation states that

there is no lead-based paint.

Repair enclosures or encapsulations.

Perform other lead hazard reductions, as necessary.

If the initial reduction activity required the treatment of soil, identify and treat bare soil.

Provide a notice of lead hazard reduction activity.

Provide a written notice in the language of the occupant, to the extent feasible, to

occupants asking them to report deteriorated paint or failed encapsulation or enclosure.

Include the contact name, address, and telephone number. CPD recommends that the

notice be provided every 12 months or at unit turnover.

Extermination

The SFHA contracts out the services for an integrated pest control. The successful management

of pests requires an understanding of the target pest ecology and habits as well as the

environment in which they exist. It is the desire of SFHA for Contractor to work in partnership

with its residents to undertake a program of Integrated Pest Management (IPM) in the treatment

of pests.

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Pest management activities are to be conducted on all Westbrook buildings and a five (5) foot

perimeter around these buildings. Exterior treatment includes control services, as needed, for

ants and mice. Contractor shall service twice per month all common areas including but not

limited to offices, laundry rooms, lobby, and dumpster areas within the apartment complex.

The integrated pest control includes pests such as: cockroaches, ants, bedbugs, spiders, silverfish,

flies, mosquitoes, stored product pests, scorpions, bats, rodents, raccoons, opossums, skunks, and

pigeons. Property Management shall monitor the Contractor activities to make sure that the

following requirements are followed.

Ground and Janitorial Standards

The SFHA considers proper landscaping and maintenance of the grounds to be critical for a

successful property. “Curb Appeal” is one of the measures used by owners to determine if a

management company is performing well. Regardless of who is assigned the tasks involved, the

Property Manager is responsible for ensuring that the grounds are presentable at all times.

Methods and assignments vary according to property, as follows.

Westbrook: The grass cutting, edging, mulching, pruning and trimming are done by the

Maintenance Generalist II (with the assistance of the Maintenance Generalist I) who is also

charged with policing the grounds, picking up trash, and cleaning up at the recycling center, and

distributing notices to uncompliant tenants.

Trash Collection Schedule

Service Address Times

per week

Days Service Description Units Current Charges

WESTBROOK APTS 1 ---T--- COMM 2 96 GAL RECYCLING 1 00.73

RECYCLING DISCOUNT 4% 6 (484.24)

64 GAL EXTRA 1X WEEK 155 10,750.80

COMM 4 64 GAL RECYCLING 1 289.29

COMM ELEVAITON 25% 2 419.21

COMM DISTANCE 25% 2 419.21

6-64 GALLON TOTER 1 428.36

COMM 32 GALLON TOTER 27 1,073.52

SURCHARGE

195 13,096.88

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PREVENTIVE MAINTENANCE SCHEDULE

DAILY.

Date last completed Routine Daily Check-ups

Description To be performed by

Date Date2 Date3

Inspect the grounds, to make sure that there are no health and safety hazards, such as broken fencing, flooded catch basins, etc., no significant trash, litter or bulk items, and that the grass and plantings are presentable.

Property Manager/ Maintenance Mechanic/ Laborer and Custodian

Check the mechanical room for leaks. In heating season, check that the boilers are running smoothly, that there are no leaks, and that the circulating pump is running.

Check the elevator. Each morning, ride the car up and back down. Check lights and fans, car leveling (flush with hall floor), excess vibration, and automatic door openers. Check that the emergency phone is working.

Check the trash rooms, trash chute, and dumpster, to ensure that there are no blockages or overflow.

Check fire alarm control panel (FACP) for trouble messages. Panel must be closed and locked.

WEEKLY

Date last completed Routine Weekly Check-ups

Description To be performed by

Date Date2 Date3

Check site lighting, after dark. Be sure that all site lighting operates after dark, and turns off at daylight. Reset time clocks as needed. Have blown bulbs or broken fixtures replaced or repaired promptly.

Property Manager/ Maintenance Mechanic/ Laborer and Custodian

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FALL

Date last completed

Plumbing Description To be

performed by Date Date2 Date3

Plumbing shut-off valves

Inspect for proper operation. In-house plumber

Outside faucets Inspect for proper operation. Check for leaks

In-house Maintenance Mechanic

Furnace and heater Service, clean and install filters In-house Maintenance Mechanic

Backflow prevention system

Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In-House plumber

Boiler Systems Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In house steamfitter

Faucet aerators Check for proper flow of water. If the flow is reduced, clean the aerator screens. During the first two months, the faucet aerators could require more frequent cleaning.

In-house Maintenance Mechanic

Interior Description To be

performed by Date Date2 Date3

Countertops Inspect for separations at sinks and backsplash. Recaulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Tub enclosures Inspect caulking and recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and

appliances

Description To be

performed by Date Date2 Date3

Heating system Service heating system and heat pump. In House Electrician

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Exterior Description To be

performed by Date Date2 Date3

Roof Check for leaks. Check for damaged, loose, or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks and vents for leaks.

In-house Maintenance Mechanic/ Inspector

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Maintenance Mechanic/ Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Maintenance Mechanic/ Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to the buildings). Maintain grading.

In-house Laborer

Concrete and asphalt Check for cracks or deterioration. Reseal or repair if necessary.

In-house Maintenance Mechanic/ Inspector

Sewer rooting Apply jetter to main pipes to clean up root masses grouth.

In-house Plumber

SPRING

Date last completed Interior Description To be

performed by Date Date2 Date3

Attic Examine for evidence of any leaks. Check insulation and remove or add if necessary. Check for evidence of birds, squirrels, raccoons, etc. Check for proper ventilation.

In-house Maintenance Mechanic/ Inspector

Countertops Inspect for separations at sinks and backsplash. Re-caulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Shower doors/tub enclosures

Inspect for proper fit. Adjust if necessary. Inspect caulking and recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and appliances

Description To be

performed by Date Date2 Date3

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Heating and cooling system

General furnace inspection: Look for rust, scaling on heat exchanger, and proper flame color; note odd sounds or smells; and check condition of venting. Remove debris around units.

In-house Property Manager/Maintenance Mechanic/Plumber

Circuit breakers Visual Inspection and exercise. In-house Property Manager/Maintenance Mechanic/ Electrician

Exterior Description To be

performed by Date Date2 Date3

Decks Scrub mildewed areas and treat for water stains, mildew, and fungus. Check for dry-rot and repair if necessary.

In-house Property Manager/Maintenance Mechanic/Laborers

Roof Clean. Check for leaks. Check for damaged, loose or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks, vents, and skylights for leaks.

In-house Property Manager/Inspector

Pest Control Seal cracks and holes in the building enclosure, and make sure insect screens in windows are in working order and fit tightly.

Contractor:

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Property Manager/Inspector

Windows Clean. In-house Property Manager/Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Property Manager/Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to your house). Maintain grading.

In-house Property Manager/Inspector

Concrete and asphalt Check for cracks or deterioration. Reseal or repair if necessary.

In-house Property Manager/Inspector

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AREA 1

AMP #973

Hunters Point

San Francisco

Housing Authority

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CAL 1-17 (A): Hunters Point

EIOP: 1954

Development Type: Townhouse

Occupancy Type: Family

Number of units: 213

Family: 213

Elderly: 0

Bedroom Distribution: 1 Bedroom (17)

2 Bedroom (122)

3 Bedroom (35)

4 Bedroom (29)

5 Bedroom (9)

6 Bedroom (1)

Structure Type: Wood frame

Number of buildings: 41

Year constructed: 1953

Site Description:

Hunters Point consists of three adjacent developments, Upper West, Lower West, and East.

They are bordered by Griffith, Palou and Kirkwood Avenue, and Dormitory Road.

Two-story four-plexes and six-plexes are scattered around the three sites, with concrete

walkways connecting the buildings to the public sidewalk and each other. There are two

basketball courts as well as several small play areas around the developments.

Building Envelope and Public Spaces Description:

The buildings at Hunters Point are all wood framed with a combination of wood and stucco

exterior. The foundations are concrete slab-on-grade.

The roofs are low-slope built-up asphalt, and roof drainage is provided by perimeter gutters and

exterior downspouts.

Mechanical and Electrical Systems Description:

Individual apartments are equipped with gas-fired furnaces and hot water heaters. The buildings

originally had a central boiler system, which has been removed. Electrical lines are individually

metered.

Unit Interiors:

The unit finishes consist of gypsum wallboard ceiling and walls. Floors finishes are mostly

original wood flooring in the living rooms and bedrooms and resilient tile or sheet vinyl in the

kitchens and bathrooms.

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Hunters Point Summary of Issues:

There is vinyl asbestos tile present which will eventually need to be removed. The water, gas and

sanitary lines are at the end of their life cycle and need to be replaced. The branch panel and

power wiring are outdated and need to be replaced to meet current needs.

Strategies to Address Issues

The density of this site is far below the level appropriate for their location in a transitional

gentrifying redevelopment area, providing an opportunity for building replacement public

housing in a new mixed income community. Until pursuing a redevelopment plan is feasible and

potential funding has been identified, the Authority will maintain the property, provide life safety

improvements, implement some cost effective energy conservation measures, and do

modernization work in accordance with the most recent CFP Annual and Five year Plans with

limited available funding so that the housing remains safe, operational and not a financial drain

on the Authority.

As part of the fiscal strategy plan, it is critical for the Authority to leverage all available federal

dollars by applying for applicable HUD programs. Therefore, the plan includes applying for

Project Based Rental Assistance and/or Project-Based Vouchers under the federal Rental

Assistance Demonstration Program (RAD). Applications for the RAD Program were approved

by the Authority Board of Commissioners on September 26, 2013 and submitted to HUD on

September 27, 2013.

Hunters Point units requested conversion for RAD are scheduled under Phase I Applications on

September 27, 2013.

The Authority is also implementing tenant repayment agreements to increase rent collections and

work with the City to improve security.

Vacant Unit Preparation

On the day a resident vacates a unit, the Property Manager or designee secures the unit and

schedules a move out inspection with the resident. If the resident cannot be contacted, the

inspection will be completed on the Move-in/Move-out Inspection form and placed in the tenant

file. The Property Manager notes all items which must be repaired. Units that are vacated by

residents shall be secured and cleaned out within seven days. For units requiring cleaning,

painting and minor plumbing, electrical and carpentry work, work orders prepared and

distributed to the appropriate Maintenance staff. Units requiring replacement of cabinets, doors,

flooring, plumbing and light fixtures as well as cleaning and painting are designated as Mod

units and rehabilitated with available modernization funding.

UPCS Inspections

PRE-REAC Inspections . HUD’s REAC contractors do a comprehensive property inspection

periodically, typically once per year. At least one week prior to these inspections, site

maintenance employees should do a quick inspection of a sampling of unit interiors, plus all

common areas, grounds, systems, etc. All problems should be corrected immediately. Common

REAC findings include all broken pavement and site trip hazards, leaks, vegetation overgrowth,

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graffiti, exposed wiring, blocked egress, inoperable smoke detectors, and outdated fire

extinguishers.

Common Area Inspections. Once per year, ALL common areas must be thoroughly

inspected. This includes meeting rooms, offices, hallways, program spaces, laundry areas, etc.

At Hunters Point, this includes all laundry areas, lobbies, meeting rooms, program spaces, etc.

SFHA staff shall use inspection forms similar to those used by REAC Inspectors for each

building and each area.

Painting

The purpose of painting is to preserve structure and equipment from premature deterioration and

maintain them in appealing condition. Paint maintenance should result in substantial savings and

a pleasant environment.

Inspections will be conducted by in-house Inspectors and Property Managers as follows:

Conduct visual assessments for deteriorating paint and the failure of any lead hazard

reduction measures at unit turnover and every 12 months.

Address deteriorated paint through paint stabilization unless an evaluation states that

there is no lead-based paint.

Repair enclosures or encapsulations.

Perform other lead hazard reductions, as necessary.

If the initial reduction activity required the treatment of soil, identify and treat bare soil.

Provide a notice of lead hazard reduction activity.

Provide a written notice in the language of the occupant, to the extent feasible, to

occupants asking them to report deteriorated paint or failed encapsulation or enclosure.

Include the contact name, address, and telephone number. CPD recommends that the

notice be provided every 12 months or at unit turnover.

Extermination

The SFHA contracts out the services for an integrated pest control. The successful management

of pests requires an understanding of the target pest ecology and habits as well as the

environment in which they exist. It is the desire of SFHA for Contractor to work in partnership

with its residents to undertake a program of Integrated Pest Management (IPM) in the treatment

of pests.

Pest management activities are to be conducted on all Hunters Point buildings and a five (5) foot

perimeter around these buildings. Exterior treatment includes control services, as needed, for

ants and mice. Contractor shall service twice per month all common areas including but not

limited to offices, laundry rooms, lobby, and dumpster areas within the apartment complex.

The integrated pest control includes pests such as: cockroaches, ants, bedbugs, spiders, silverfish,

flies, mosquitoes, stored product pests, scorpions, bats, rodents, raccoons, opossums, skunks, and

pigeons. Property Management shall monitor the Contractor activities to make sure that the

following requirements are followed.

Ground and Janitorial Standards

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The SFHA considers proper landscaping and maintenance of the grounds to be critical for a

successful property. “Curb Appeal” is one of the measures used by owners to determine if a

management company is performing well. Regardless of who is assigned the tasks involved, the

Property Manager is responsible for ensuring that the grounds are presentable at all times.

Methods and assignments vary according to property, as follows.

Hunters Point: The grass cutting, edging, mulching, pruning and trimming are done by the

Maintenance Generalist II (with the assistance of the Maintenance Generalist I) who is also

charged with policing the grounds, picking up trash, and cleaning up at the recycling center, and

distributing notices to uncompliant tenants.

Trash Collection Schedule

Service Address Times

per week

Days Service Description Units Current Charges

HUNTERS PT A-EAST 1 ---T--- COMINGLED - RECYCLING 64 GAL 5 -

APARTMENT 64 GALLON CART 64 3,526.40

COMINGLED - RECYCLING 32 GAL 2 -

SURCHARGE 45.84

71 3,572.24

1040 PALOU AVENUE 1 --W----

COMINGLED - RECYCLING 64 GAL 6 -

COMINGLED - RECYCLING 96 GAL 4 -

APARTMENT 32 GALLON CART 12 330.60

APARTMENT 64 GALLON CART 74 4,077.40

COMINGLED - RECYCLING 32 GAL 13 -

SURCHARGE 57.31

109 4,465.31

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PREVENTIVE MAINTENANCE SCHEDULE DAILY.

Date last completed Routine Daily Check-ups

Description To be performed by

Date Date2 Date3

Inspect the grounds, to make sure that there are no health and safety hazards, such as broken fencing, flooded catch basins, etc., no significant trash, litter or bulk items, and that the grass and plantings are presentable.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check the mechanical room for leaks. In heating season, check that the boilers are running smoothly, that there are no leaks, and that the circulating pump is running.

Check the elevator. Each morning, ride the car up and back down. Check lights and fans, car leveling (flush with hall floor), excess vibration, and automatic door openers. Check that the emergency phone is working.

Check the trash rooms, trash chute, and dumpster, to ensure that there are no blockages or overflow.

Check fire alarm control panel (FACP) for trouble messages. Panel must be closed and locked.

WEEKLY

Date last completed Routine Weekly Check-ups

Description To be performed by

Date Date2 Date3

Check site lighting, after dark. Be sure that all site lighting operates after dark, and turns off at daylight. Reset time clocks as needed. Have blown bulbs or broken fixtures replaced or repaired promptly.

Property Manager/ Maintenance Mechanic/ Laborer and Custodian

SEMI-

MONTHLY

Date last completed Wheelchair Lifts Description To be performed

by Date Date2 Date3

Wheelchair Lifts Preventive Maintenance

Contractor should check the general operation of wheelchair lifts including: levels of lubrication, oil, and grease; drive cabinet; platform; doors and safety of operations. Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

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FALL Date last completed

Plumbing Description To be

performed by Date Date

2

Date3

Plumbing shut-off valves

Inspect for proper operation. In-house plumber

Outside faucets Inspect for proper operation. Check for leaks In-house Maintenance Mechanic

Furnace and heater Service, clean and install filters In-house Maintenance Mechanic

Backflow prevention system

Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In-House plumber

Boiler Systems Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In house steamfitter

Faucet aerators Check for proper flow of water. If the flow is reduced, clean the aerator screens. During the first two months, the faucet aerators could require more frequent cleaning.

In-house Maintenance Mechanic

Interior Description To be

performed by Date Date

2

Date3

Countertops Inspect for separations at sinks and backsplash. Recaulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Tub enclosures Inspect caulking and recaulk if necessary. In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and

appliances

Description To be

performed by Date Date

2

Date3

Heating system Service heating system and heat pump. In House Electrician

Exterior Description To be

performed by Date Date

2

Date3

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Roof Check for leaks. Check for damaged, loose, or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks and vents for leaks.

In-house Maintenance Mechanic/ Inspector

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Maintenance Mechanic/ Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Maintenance Mechanic/ Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to the buildings). Maintain grading.

In-house Laborer

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Maintenance Mechanic/ Inspector

Sewer rooting Apply jetter to main pipes to clean up root masses grouth.

In-house Plumber

SPRING

Date last completed

Interior Description To be

performed by Date Date

2

Date3

Attic Examine for evidence of any leaks. Check insulation and remove or add if necessary. Check for evidence of birds, squirrels, raccoons, etc. Check for proper ventilation.

In-house Maintenance Mechanic/ Inspector

Countertops Inspect for separations at sinks and backsplash. Re-caulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Shower doors/tub enclosures

Inspect for proper fit. Adjust if necessary. Inspect caulking and recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and appliances

Description To be

performed by Date Date

2

Date3

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Heating and cooling system

General furnace inspection: Look for rust, scaling on heat exchanger, and proper flame color; note odd sounds or smells; and check condition of venting. Remove debris around units.

In-house Property Manager/Maintenance Mechanic/Plumber

Circuit breakers Visual Inspection and exercise. In-house Property Manager/Maintenance Mechanic/ Electrician

Exterior Description To be

performed by Date Date

2

Date3

Decks Scrub mildewed areas and treat for water stains, mildew, and fungus. Check for dry-rot and repair if necessary.

In-house Property Manager/Maintenance Mechanic/Laborers

Roof Clean. Check for leaks. Check for damaged, loose or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks, vents, and skylights for leaks.

In-house Property Manager/Inspector

Pest Control Seal cracks and holes in the building enclosure, and make sure insect screens in windows are in working order and fit tightly.

Contractor:

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Property Manager/Inspector

Windows Clean. In-house Property Manager/Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Property Manager/Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to your house). Maintain grading.

In-house Property Manager/Inspector

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Property Manager/Inspector

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AREA 1

AMP #975

Alice Griffith

San Francisco

Housing Authority

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CAL 1-18 (4): Alice Griffith

EIOP: 1963

Development Type: Townhouses

Occupancy Type: Family

Number of units: 254

Family: 254

Elderly: 0

Bedroom Distribution: 1 Bedroom (8)

2 Bedroom (128)

3 Bedroom (24)

4 Bedroom (78)

5 Bedroom (16)

Structure Type: Wood Frame

Number of buildings: 33

Year constructed: 1962

Site Description

The Alice Griffith complex consists of 33 two-story townhouse style buildings scattered

throughout the twenty-four acre site. There are five building types that are similar in

architectural style, but the unit configurations vary slightly. There is also a small building in the

southeast corner of the site which houses a child care center. Site landscaping is primarily

mowed grass with some plantings near the buildings. There is a basketball court and a tot lot in

the northeast corner of the site.

Building Envelope and Public Spaces Description

The buildings at Alice Griffith are wood frame construction with stucco and wood siding

exterior. All foundations are slab-on-grade. Roofs are low slope with a built-up asphalt

covering, draining to perimeter gutters and exterior downspouts.

Mechanical and Electrical Systems Description

There are four boiler stations that provide hydronic heating to all units as well as domestic hot

water.

The electrical system consists of transformers, distribution panels and unit fuse boxes. The

housing authority owns the transformers.

Unit Interiors

Unit finishes consist of plaster walls and ceilings, with resilient tile flooring. Doors are hollow

core wood.

Alice Griffith Summary of Issues

The developments have significant physical problems, obsolescence, chronic design flaws, large

open spaces that are costly to maintain and difficult to secure, and high turnover. Vacancy,

turnover and tenant account receivables are high. Some units still have vinyl asbestos tile that

eventually needs to be replaced or encapsulated. Boiler and boiler room equipment are at the

end of their life cycle and need replacement. The power wiring and unit electrical systems are in

need of replacement. The galvanized hot and cold water distribution lines are deteriorated and

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the irrigation system is in disrepair. The grass areas are eroded and need to be reseeded. The

sanitary lines need to be replaced.

Strategies to Address Issues The density of this site is far below the level appropriate for the surrounding community,

providing an opportunity for building replacement public housing in a new mixed income

development. In collaboration with the City, a developer partner has been selected and

redevelopment plans are being prepared while potential funding sources are identified. The

recent award of a Choice Neighborhood Initiative grant award has enabled the planning to move

forward toward implementation within the next five years. In the meantime, the Authority will

maintain the property, provide life safety improvements, implement some cost effective energy

conservation measures, and do modernization work in accordance with the most recent CFP

Annual and Five year Plans with limited available funding so that the housing remains safe,

operational and not a financial drain on the Authority.

As part of the fiscal strategy plan, it is critical for the Authority to leverage all available federal

dollars by applying for applicable HUD programs. Therefore, the plan includes applying for

Project Based Rental Assistance and/or Project-Based Vouchers under the federal Rental

Assistance Demonstration Program (RAD). Applications for the RAD Program were approved

by the Authority Board of Commissioners on September 26, 2013 and submitted to HUD on

September 27, 2013.

The Alice Griffith 190 units requested conversion for RAD are scheduled under Phase II

Applications on 2014.

The Authority is also implementing tenant repayment agreements to increase rent collections and

work with the City to improve security.

The Authority is also implementing tenant repayment agreements to increase rent collections and

work with the City to improve security.

Vacant Unit Preparation

On the day a resident vacates a unit, the Property Manager or designee secures the unit and

schedules a move out inspection with the resident. If the resident cannot be contacted, the

inspection will be completed on the Move-in/Move-out Inspection form and placed in the tenant

file. The Property Manager notes all items which must be repaired. Units that are vacated by

residents shall be secured and cleaned out within seven days. For units requiring cleaning,

painting and minor plumbing, electrical and carpentry work, work orders prepared and

distributed to the appropriate Maintenance staff. Units requiring replacement of cabinets, doors,

flooring, plumbing and light fixtures as well as cleaning and painting are designated as Mod

units and rehabilitated with available modernization funding.

UPCS Inspections

PRE-REAC Inspections. HUD’s REAC contractors do a comprehensive property inspection

periodically, typically once per year. At least one week prior to these inspections, site

maintenance employees should do a quick inspection of a sampling of unit interiors, plus all

common areas, grounds, systems, etc. All problems should be corrected immediately. Common

REAC findings include all broken pavement and site trip hazards, leaks, vegetation overgrowth,

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graffiti, exposed wiring, blocked egress, inoperable smoke detectors, and outdated fire

extinguishers.

Common Area Inspections. Once per year, ALL common areas must be thoroughly inspected.

This includes meeting rooms, offices, hallways, program spaces, laundry areas, etc. At Alice

Griffith, this includes all laundry areas, lobbies, meeting rooms, program spaces, etc. SFHA

staff shall use inspection forms similar to those used by REAC Inspectors for each building and

each area.

Painting

The purpose of painting is to preserve structure and equipment from premature deterioration and

maintain them in appealing condition. Paint maintenance should result in substantial savings and

a pleasant environment.

Inspections will be conducted by in-house Inspectors and Property Managers as follows:

Conduct visual assessments for deteriorating paint and the failure of any lead hazard

reduction measures at unit turnover and every 12 months.

Address deteriorated paint through paint stabilization unless an evaluation states that

there is no lead-based paint.

Repair enclosures or encapsulations.

Perform other lead hazard reductions, as necessary.

If the initial reduction activity required the treatment of soil, identify and treat bare soil.

Provide a notice of lead hazard reduction activity.

Provide a written notice in the language of the occupant, to the extent feasible, to

occupants asking them to report deteriorated paint or failed encapsulation or enclosure.

Include the contact name, address, and telephone number. CPD recommends that the

notice be provided every 12 months or at unit turnover.

Extermination

The SFHA contracts out the services for an integrated pest control. The successful management

of pests requires an understanding of the target pest ecology and habits as well as the

environment in which they exist. It is the desire of SFHA for Contractor to work in partnership

with its residents to undertake a program of Integrated Pest Management (IPM) in the treatment

of pests.

Pest management activities are to be conducted on all Alice Griffith buildings and a five (5) foot

perimeter around these buildings. Exterior treatment includes control services, as needed, for

ants and mice. Contractor shall service twice per month all common areas including but not

limited to offices, laundry rooms, lobby, and dumpster areas within the apartment complex.

The integrated pest control includes pests such as: cockroaches, ants, bedbugs, spiders, silverfish,

flies, mosquitoes, stored product pests, scorpions, bats, rodents, raccoons, opossums, skunks, and

pigeons. Property Management shall monitor the Contractor activities to make sure that the

following requirements are followed.

Ground and Janitorial Standards

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The SFHA considers proper landscaping and maintenance of the grounds to be critical for a

successful property. “Curb Appeal” is one of the measures used by owners to determine if a

management company is performing well. Regardless of who is assigned the tasks involved, the

Property Manager is responsible for ensuring that the grounds are presentable at all times.

Methods and assignments vary according to property, as follows.

Alice Griffith: The grass cutting, edging, mulching, pruning and trimming are done by the

Maintenance Generalist II (with the assistance of the Maintenance Generalist I) who is also

charged with policing the grounds, picking up trash, and cleaning up at the recycling center, and

distributing notices to uncompliant tenants.

Trash Collection Schedule

Service Address Times

per week

Days Service Description Units Current Charges

ALICE GRIFFITH 1 --W-- COMM 2 96 GAL RECYCLING 1 200.73

RECYCLING DISCOUNT 25% 9 (5,224.96)

64 GAL EXTRA 1X WEEK 211 14,634.96

6-64 GALLON TOTER 1 428.36

COMM 32 GALLON TOTER 15 596.40

COMM 2 64 GAL RECYCLING 1 150.82

6-64 GAL COMINGLED 2 856.72

5-96 GAL CARTS 1 478.54

COMM COMINGLED-RECYCL 32GAL 117 4,651.92

SURCHARGE -

358 16,773.49

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PREVENTIVE MAINTENANCE SCHEDULE DAILY.

Date last completed Routine Daily Check-ups

Description To be performed by

Date Date2 Date3

Inspect the grounds, to make sure that there are no health and safety hazards, such as broken fencing, flooded catch basins, etc., no significant trash, litter or bulk items, and that the grass and plantings are presentable.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check the mechanical room for leaks. In heating season, check that the boilers are running smoothly, that there are no leaks, and that the circulating pump is running.

Check the elevator. Each morning, ride the car up and back down. Check lights and fans, car leveling (flush with hall floor), excess vibration, and automatic door openers. Check that the emergency phone is working.

Check the trash rooms, trash chute, and dumpster, to ensure that there are no blockages or overflow.

Check fire alarm control panel (FACP) for trouble messages. Panel must be closed and locked.

WEEKLY

Date last completed Routine Weekly Check-ups

Description To be performed by

Date Date2 Date3

Check site lighting, after dark. Be sure that all site lighting operates after dark, and turns off at daylight. Reset time clocks as needed. Have blown bulbs or broken fixtures replaced or repaired promptly.

Property Manager/ Maintenance Mechanic/ Laborer and Custodian

SEMI-

MONTHLY

Date last completed Wheelchair Lifts Description To be performed

by Date Date2 Date3

Wheelchair Lifts Preventive Maintenance

Contractor should check the general operation of wheelchair lifts including: levels of lubrication, oil, and grease; drive cabinet; platform; doors and safety of operations. Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

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FALL Date last completed

Plumbing Description To be

performed by Date Date

2

Date3

Plumbing shut-off valves

Inspect for proper operation. In-house plumber

Outside faucets Inspect for proper operation. Check for leaks In-house Maintenance Mechanic

Furnace and heater Service, clean and install filters In-house Maintenance Mechanic

Backflow prevention system

Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In-House plumber

Boiler Systems Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In house steamfitter

Faucet aerators Check for proper flow of water. If the flow is reduced, clean the aerator screens. During the first two months, the faucet aerators could require more frequent cleaning.

In-house Maintenance Mechanic

Interior Description To be

performed by Date Date

2

Date3

Countertops Inspect for separations at sinks and backsplash. Recaulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Tub enclosures Inspect caulking and recaulk if necessary. In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and

appliances

Description To be

performed by Date Date

2

Date3

Heating system Service heating system and heat pump. In House Electrician

Exterior Description To be

performed by Date Date

2

Date3

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Roof Check for leaks. Check for damaged, loose, or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks and vents for leaks.

In-house Maintenance Mechanic/ Inspector

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Maintenance Mechanic/ Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Maintenance Mechanic/ Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to the buildings). Maintain grading.

In-house Laborer

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Maintenance Mechanic/ Inspector

Sewer rooting Apply jetter to main pipes to clean up root masses grouth.

In-house Plumber

SPRING

Date last completed

Interior Description To be

performed by Date Date

2

Date3

Attic Examine for evidence of any leaks. Check insulation and remove or add if necessary. Check for evidence of birds, squirrels, raccoons, etc. Check for proper ventilation.

In-house Maintenance Mechanic/ Inspector

Countertops Inspect for separations at sinks and backsplash. Re-caulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Shower doors/tub enclosures

Inspect for proper fit. Adjust if necessary. Inspect caulking and recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and appliances

Description To be

performed by Date Date

2

Date3

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Heating and cooling system

General furnace inspection: Look for rust, scaling on heat exchanger, and proper flame color; note odd sounds or smells; and check condition of venting. Remove debris around units.

In-house Property Manager/Maintenance Mechanic/Plumber

Circuit breakers Visual Inspection and exercise. In-house Property Manager/Maintenance Mechanic/ Electrician

Exterior Description To be

performed by Date Date

2

Date3

Decks Scrub mildewed areas and treat for water stains, mildew, and fungus. Check for dry-rot and repair if necessary.

In-house Property Manager/Maintenance Mechanic/Laborers

Roof Clean. Check for leaks. Check for damaged, loose or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks, vents, and skylights for leaks.

In-house Property Manager/Inspector

Pest Control Seal cracks and holes in the building enclosure, and make sure insect screens in windows are in working order and fit tightly.

Contractor:

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Property Manager/Inspector

Windows Clean. In-house Property Manager/Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Property Manager/Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to your house). Maintain grading.

In-house Property Manager/Inspector

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Property Manager/Inspector

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AREA 2

AMP #966

Holly Courts / Alemany

San Francisco

Housing Authority

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CAL 1-1: Holly Courts

EIOP: 1940

Development Type: Townhouse

Occupancy Type: Family

Number of units: 118

Family: 118

Elderly: 0

Bedroom Distribution: 1 Bedroom (40)

2 Bedroom (60)

3 Bedroom (18)

Number of buildings: 10

Structure Type: Reinforced Concrete

Year constructed: 1940

Site Description

Holly Courts occupies a wedge-shaped city block between Appleton and Highland Avenues and

between Patton Street and Holly Park Circle.

The community spaces and office are located in the “A” building at the corner of Patton and

Appleton.

Landscaping at Holly Courts consists of private backyards, courtyards formed by the building

configurations, concrete pedestrian paths, and small grass areas mostly in the fronts of the

buildings.

Building Envelope and Public Spaces Description

Constructed entirely of reinforced concrete, the original structure and walls are still in sound

condition. There are no apparent cracks or settlement.

The roofs are low slope in configuration, draining to exterior downspouts. All roofs were

replaced in 1999.

The public rooms are in fair condition, accessibility improvements were completed at the

Community Room and Property Office in 2003.

Mechanical and Electrical Systems Description

All systems at Holly Courts appear to be original with the exception of the electrical system and

the storage tanks for domestic hot water in the mechanical room.

Some units have forced air gas furnaces located in a closet with metal ducts serving individual

rooms.

The electrical panels are the circuit breaker type located in the mechanical room of each

building.

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Unit Interiors

The unit finishes consist of painted concrete ceilings on the first floor, plaster ceilings on the

second floor, and plaster wall finishes.

The floor covering is resilient tile, with some sheet vinyl installed in bathrooms.

Apparent Safety Problems

There is vinyl asbestos tile present that will eventually need to be replaced. There is asbestos

pipe insulation that also needs to be replaced.

Summary of Issues

The power wiring, electrical panels and wiring are in need of replacement. The hot and cold

water distribution lines are corroded.

Strategies to address Issues

The Authority will maintain the property, provide life safety improvements, keep implementing

cost effective energy conservation measures, and do modernization work in accordance with the

most recent CFP Annual and Five year Plans with limited available funding so that the housing

remains safe, operational and not a financial drain on the Authority.

As part of the fiscal strategy plan, it is critical for the Authority to leverage all available federal

dollars by applying for applicable HUD programs. Therefore, the plan includes applying for

Project Based Rental Assistance and/or Project-Based Vouchers under the federal Rental

Assistance Demonstration Program (RAD). Applications for the RAD Program were approved

by the Authority Board of Commissioners on September 26, 2013 and submitted to HUD on

September 27, 2013.

The Holly Courts units requested conversion for RAD are scheduled under Phase I Applications

on September 27, 2013.

The Authority is also implementing tenant repayment agreements to increase rent collections and

work with the City to improve security.

Vacant Unit Preparation

On the day a resident vacates a unit, the Property Manager or designee secures the unit and

schedules a move out inspection with the resident. If the resident cannot be contacted, the

inspection will be completed on the Move-in/Move-out Inspection form and placed in the tenant

file. The Property Manager notes all items which must be repaired. Units that are vacated by

residents shall be secured and cleaned out within seven days. For units requiring cleaning,

painting and minor plumbing, electrical and carpentry work, work orders prepared and

distributed to the appropriate Maintenance staff. Units requiring replacement of cabinets, doors,

flooring, plumbing and light fixtures as well as cleaning and painting are designated as Mod

units and rehabilitated with available modernization funding.

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UPCS Inspections

PRE-REAC Inspections. HUD’s REAC contractors do a comprehensive property inspection

periodically, typically once per year. At least one week prior to these inspections, site

maintenance employees should do a quick inspection of a sampling of unit interiors, plus all

common areas, grounds, systems, etc. All problems should be corrected immediately. Common

REAC findings include all broken pavement and site trip hazards, leaks, vegetation overgrowth,

graffiti, exposed wiring, blocked egress, inoperable smoke detectors, and outdated fire

extinguishers.

Common Area Inspections. Once per year, ALL common areas must be thoroughly inspected.

This includes meeting rooms, offices, hallways, program spaces, laundry areas, etc. At Holly

Courts, this includes all laundry areas, lobbies, meeting rooms, program spaces, etc. SFHA staff

shall use inspection forms similar to those used by REAC Inspectors for each building and each

area.

Painting

The purpose of painting is to preserve structure and equipment from premature deterioration and

maintain them in appealing condition. Paint maintenance should result in substantial savings and

a pleasant environment.

Inspections will be conducted by in-house Inspectors and Property Managers as follows:

Conduct visual assessments for deteriorating paint and the failure of any lead hazard

reduction measures at unit turnover and every 12 months.

Address deteriorated paint through paint stabilization unless an evaluation states that

there is no lead-based paint.

Repair enclosures or encapsulations.

Perform other lead hazard reductions, as necessary.

If the initial reduction activity required the treatment of soil, identify and treat bare soil.

Provide a notice of lead hazard reduction activity.

Provide a written notice in the language of the occupant, to the extent feasible, to

occupants asking them to report deteriorated paint or failed encapsulation or enclosure.

Include the contact name, address, and telephone number. CPD recommends that the

notice be provided every 12 months or at unit turnover.

Extermination

The SFHA contracts out the services for an integrated pest control. The successful management

of pests requires an understanding of the target pest ecology and habits as well as the

environment in which they exist. It is the desire of SFHA for Contractor to work in partnership

with its residents to undertake a program of Integrated Pest Management (IPM) in the treatment

of pests.

Pest management activities are to be conducted on all Holly Courts buildings and a five (5) foot

perimeter around these buildings. Exterior treatment includes control services, as needed, for

ants and mice. Contractor shall service twice per month all common areas including but not

limited to offices, laundry rooms, lobby, and dumpster areas within the apartment complex.

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The integrated pest control includes pests such as: cockroaches, ants, bedbugs, spiders, silverfish,

flies, mosquitoes, stored product pests, scorpions, bats, rodents, raccoons, opossums, skunks, and

pigeons. Property Management shall monitor the Contractor activities to make sure that the

following requirements are followed.

Ground and Janitorial Standards

The SFHA considers proper landscaping and maintenance of the grounds to be critical for a

successful property. “Curb Appeal” is one of the measures used by owners to determine if a

management company is performing well. Regardless of who is assigned the tasks involved, the

Property Manager is responsible for ensuring that the grounds are presentable at all times.

Methods and assignments vary according to property, as follows.

Holly Courts: The grass cutting, edging, mulching, pruning and trimming are done by the

Maintenance Generalist II (with the assistance of the Maintenance Generalist I) who is also

charged with policing the grounds, picking up trash, and cleaning up at the recycling center, and

distributing notices to uncompliant tenants.

Trash Collection Schedule

Service Address Times

per week

Days Service Description Units Current Charges

102 APPLETON AVENUE

1 --W---- COMINGLED - RECYCLING 64 GAL 22 -

APT ORGANICS 64 GAL GREEN 2 -

APARTMENT 96 GALLON CART 2 165.30

APARTMENT 32 GALLON CART 18 495.90

APARTMENT 64 GALLON CART 98 5,399.80

COMINGLED - RECYCLING 32 GAL 61 -

SURCHARGE 78.80

203 6,139.80

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PREVENTIVE MAINTENANCE SCHEDULE

DAILY.

Date last completed Routine Daily Check-ups

Description To be performed by

Date Date2 Date3

Inspect the grounds, to make sure that there are no health and safety hazards, such as broken fencing, flooded catch basins, etc., no significant trash, litter or bulk items, and that the grass and plantings are presentable.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check the mechanical room for leaks. In heating season, check that the boilers are running smoothly, that there are no leaks, and that the circulating pump is running.

Check the elevator. Each morning, ride the car up and back down. Check lights and fans, car leveling (flush with hall floor), excess vibration, and automatic door openers. Check that the emergency phone is working.

Check the trash rooms, trash chute, and dumpster, to ensure that there are no blockages or overflow.

Check fire alarm control panel (FACP) for trouble messages. Panel must be closed and locked.

WEEKLY

Date last completed Routine Weekly Check-ups

Description To be performed by

Date Date2 Date3

Check site lighting, after dark. Be sure that all site lighting operates after dark, and turns off at daylight. Reset time clocks as needed. Have blown bulbs or broken fixtures replaced or repaired promptly.

Property Manager/ Maintenance Mechanic/ Laborer and Custodian

SEMI-

MONTHLY

Date last completed Wheelchair Lifts Description To be performed

by Date Date2 Date3

Wheelchair Lifts Preventive Maintenance

Contractor should check the general operation of wheelchair lifts including: levels of lubrication, oil, and grease; drive cabinet; platform; doors and safety of operations. Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

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FALL Date last completed

Plumbing Description To be

performed by Date Date

2

Date3

Plumbing shut-off valves

Inspect for proper operation. In-house plumber

Outside faucets Inspect for proper operation. Check for leaks In-house Maintenance Mechanic

Furnace and heater Service, clean and install filters In-house Maintenance Mechanic

Backflow prevention system

Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In-House plumber

Boiler Systems Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In house steamfitter

Faucet aerators Check for proper flow of water. If the flow is reduced, clean the aerator screens. During the first two months, the faucet aerators could require more frequent cleaning.

In-house Maintenance Mechanic

Interior Description To be

performed by Date Date

2

Date3

Countertops Inspect for separations at sinks and backsplash. Recaulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Tub enclosures Inspect caulking and recaulk if necessary. In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and

appliances

Description To be

performed by Date Date

2

Date3

Heating system Service heating system and heat pump. In House Electrician

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Exterior Description To be

performed by Date Date

2

Date3

Roof Check for leaks. Check for damaged, loose, or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks and vents for leaks.

In-house Maintenance Mechanic/ Inspector

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Maintenance Mechanic/ Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Maintenance Mechanic/ Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to the buildings). Maintain grading.

In-house Laborer

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Maintenance Mechanic/ Inspector

Sewer rooting Apply jetter to main pipes to clean up root masses grouth.

In-house Plumber

SPRING

Date last completed

Interior Description To be

performed by Date Date

2

Date3

Attic Examine for evidence of any leaks. Check insulation and remove or add if necessary. Check for evidence of birds, squirrels, raccoons, etc. Check for proper ventilation.

In-house Maintenance Mechanic/ Inspector

Countertops Inspect for separations at sinks and backsplash. Re-caulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Shower doors/tub enclosures

Inspect for proper fit. Adjust if necessary. Inspect caulking and recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

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Electrical and appliances

Description To be

performed by Date Date

2

Date3

Heating and cooling system

General furnace inspection: Look for rust, scaling on heat exchanger, and proper flame color; note odd sounds or smells; and check condition of venting. Remove debris around units.

In-house Property Manager/Maintenance Mechanic/Plumber

Circuit breakers Visual Inspection and exercise. In-house Property Manager/Maintenance Mechanic/ Electrician

Exterior Description To be

performed by Date Date

2

Date3

Decks Scrub mildewed areas and treat for water stains, mildew, and fungus. Check for dry-rot and repair if necessary.

In-house Property Manager/Maintenance Mechanic/Laborers

Roof Clean. Check for leaks. Check for damaged, loose or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks, vents, and skylights for leaks.

In-house Property Manager/Inspector

Pest Control Seal cracks and holes in the building enclosure, and make sure insect screens in windows are in working order and fit tightly.

Contractor:

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Property Manager/Inspector

Windows Clean. In-house Property Manager/Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Property Manager/Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to your house). Maintain grading.

In-house Property Manager/Inspector

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Property Manager/Inspector

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CAL 1-16: Alemany

EIOP:

Development Type: Walkup

Occupancy Type: Family

Number of units: 164

Family: 164

Elderly: 0

Bedroom Distribution: 1 Bedroom: (14)

2 Bedroom: (100)

3 Bedroom: (48)

4 Bedroom: (2)

Structure Type: Wood frame

Number of buildings: 25

Year constructed: 1955

Site Description

Alemany is located on Ellsworth Street at the intersection of Alemany Blvd. Ellsworth Street

splits the development with most buildings located along its border. There are six buildings

located adjacent to Alemany Blvd.

Most of the landscaping is lawn with some shrubs located adjacent to the buildings. There are

five playgrounds, one basketball court, and one greenhouse. The greenhouse was constructed in

2000, but has never been used.

Building Envelope and Public Spaces Description

The buildings are constructed with a slab on grade foundation and wood framed walls. Wall

finish is a combination of stucco and wood. The roofs are low pitched with asphalt shingles and

drain to gutters and downspouts. Entry doors to the units are located on the front and rear of

each building and can be accessed from the Ellsworth St. or an interior sidewalk. There is a

centrally located laundry room and a community room.

Mechanical and Electrical Systems Description

Each unit has a hot water heater and furnace. The electrical panels and wiring were replaced in

1991.

Unit Interiors

The units consist of gypsum wallboard ceiling and wall surfaces. The floor covering on the first

floor is vinyl and the stairs and second floor are hardwood.

Apparent Safety Problems

The chain link fencing along Alemany Blvd. needs to be replaced. The holes in the fencing

material provide access for small children to walk onto a busy street.

Summary of Issues

The hardwood floors have water damage and need to be refinished as well as the stairways. The

landscaping needs approximately 40% to be reseeded or replanted.

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Strategies to address Issues

The Authority will maintain the property, provide life safety improvements, implement some

cost effective energy conservation measures, and do modernization work in accordance with the

most recent CFP Annual and Five year Plans with limited available funding so that the housing

remains safe, operational and not a financial drain on the Authority.

As part of the fiscal strategy plan, it is critical for the Authority to leverage all available federal

dollars by applying for applicable HUD programs. Therefore, the plan includes applying for

Project Based Rental Assistance and/or Project-Based Vouchers under the federal Rental

Assistance Demonstration Program (RAD). Applications for the RAD Program were approved

by the Authority Board of Commissioners on September 26, 2013.

Alemany units requested conversion for RAD are scheduled under Phase II Applications on

2014.

In addition to the RAD applications, the financing strategy as contemplated by the Plan relies

also upon HUD’s Section 18 Disposition/Demolition program which will permit the Authority to

obtain additional Section 8 vouchers. Applications for the Section 18 Program were approved by

the Authority Board of Commissioners on December 12, 2013 and will be submitted to HUD on

January 2014.

The Alemany site is proposed for Section 18 application and subsequent disposition.

The Authority intends to develop this project a mixed finance project and use Section 8

vouchers, plus additional funds from private funding source, equity partners under the low

income housing tax credit program and other eligible sources. Such an approach will allow the

tenants of Authority sites to benefit from immediate and long term rehabilitation work while

preserving existing affordability.

The Authority is also implementing tenant repayment agreements to increase rent collections and

work with the City to improve security.

The Authority is also implementing tenant repayment agreements to increase rent collections and

work with the City to improve security.

Vacant Unit Preparation

On the day a resident vacates a unit, the Property Manager or designee secures the unit and

schedules a move out inspection with the resident. If the resident cannot be contacted, the

inspection will be completed on the Move-in/Move-out Inspection form and placed in the tenant

file. The Property Manager notes all items which must be repaired. Units that are vacated by

residents shall be secured and cleaned out within seven days. For units requiring cleaning,

painting and minor plumbing, electrical and carpentry work, work orders prepared and

distributed to the appropriate Maintenance staff. Units requiring replacement of cabinets, doors,

flooring, plumbing and light fixtures as well as cleaning and painting are designated as Mod

units and rehabilitated with available modernization funding.

UPCS Inspections

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PRE-REAC Inspections. HUD’s REAC contractors do a comprehensive property inspection

periodically, typically once per year. At least one week prior to these inspections, site

maintenance employees should do a quick inspection of a sampling of unit interiors, plus all

common areas, grounds, systems, etc. All problems should be corrected immediately. Common

REAC findings include all broken pavement and site trip hazards, leaks, vegetation overgrowth,

graffiti, exposed wiring, blocked egress, inoperable smoke detectors, and outdated fire

extinguishers.

Common Area Inspections. Once per year, ALL common areas must be thoroughly inspected.

This includes meeting rooms, offices, hallways, program spaces, laundry areas, etc. At

Alemany, this includes all laundry areas, lobbies, meeting rooms, program spaces, etc. SFHA

staff shall use inspection forms similar to those used by REAC Inspectors for each building and

each area.

Painting

The purpose of painting is to preserve structure and equipment from premature deterioration and

maintain them in appealing condition. Paint maintenance should result in substantial savings and

a pleasant environment.

Inspections will be conducted by in-house Inspectors and Property Managers as follows:

Conduct visual assessments for deteriorating paint and the failure of any lead hazard

reduction measures at unit turnover and every 12 months.

Address deteriorated paint through paint stabilization unless an evaluation states that

there is no lead-based paint.

Repair enclosures or encapsulations.

Perform other lead hazard reductions, as necessary.

If the initial reduction activity required the treatment of soil, identify and treat bare soil.

Provide a notice of lead hazard reduction activity.

Provide a written notice in the language of the occupant, to the extent feasible, to

occupants asking them to report deteriorated paint or failed encapsulation or enclosure.

Include the contact name, address, and telephone number. CPD recommends that the

notice be provided every 12 months or at unit turnover.

Extermination

The SFHA contracts out the services for an integrated pest control. The successful management

of pests requires an understanding of the target pest ecology and habits as well as the

environment in which they exist. It is the desire of SFHA for Contractor to work in partnership

with its residents to undertake a program of Integrated Pest Management (IPM) in the treatment

of pests.

Pest management activities are to be conducted on all Alemany buildings and a five (5) foot

perimeter around these buildings. Exterior treatment includes control services, as needed, for

ants and mice. Contractor shall service twice per month all common areas including but not

limited to offices, laundry rooms, lobby, and dumpster areas within the apartment complex.

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The integrated pest control includes pests such as: cockroaches, ants, bedbugs, spiders, silverfish,

flies, mosquitoes, stored product pests, scorpions, bats, rodents, raccoons, opossums, skunks, and

pigeons. Property Management shall monitor the Contractor activities to make sure that the

following requirements are followed.

Ground and Janitorial Standards

The SFHA considers proper landscaping and maintenance of the grounds to be critical for a

successful property. “Curb Appeal” is one of the measures used by owners to determine if a

management company is performing well. Regardless of who is assigned the tasks involved, the

Property Manager is responsible for ensuring that the grounds are presentable at all times.

Methods and assignments vary according to property, as follows.

Alemany: The grass cutting, edging, mulching, pruning and trimming are done by the

Maintenance Generalist II (with the assistance of the Maintenance Generalist I) who is also

charged with policing the grounds, picking up trash, and cleaning up at the recycling center, and

distributing notices to noncompliant tenants.

Trash Collection Service Address Times

per week

Days Service Description Units Current Charges

937 ELLSWORTH STREET 1 --W---- 1-64 GALLON TOTER 1 81.45

SURCHARGE -

1 81.45

956 ELLSWORTH STREET 1 --W---- 1-64 GALLON TOTER 1 81.45

SURCHARGE -

1 81.45

900 ELLSWORTH STREET 1 --W---- COMINGLED-RECYCLING 32 GALLON 25 -

RESIDENTIAL 64-GAL GARBAGE 134 7,383.40

COMINGLED RECY 96GAL BLUE CART 1 -

COMINGLED RECY 64GAL BLUE CART 6 -

RESIDENTIAL 32-GAL GARBAGE 15 413.25

RESIDENTIAL 96-GAL GARBAGE 18 1,487.70

SURCHARGE 120.69

199 9,405.04

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PREVENTIVE MAINTENANCE SCHEDULE DAILY.

Date last completed Routine Daily Check-ups

Description To be performed by

Date Date2 Date3

Inspect the grounds, to make sure that there are no health and safety hazards, such as broken fencing, flooded catch basins, etc., no significant trash, litter or bulk items, and that the grass and plantings are presentable.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check the mechanical room for leaks. In heating season, check that the boilers are running smoothly, that there are no leaks, and that the circulating pump is running.

Check the elevator. Each morning, ride the car up and back down. Check lights and fans, car leveling (flush with hall floor), excess vibration, and automatic door openers. Check that the emergency phone is working.

Check the trash rooms, trash chute, and dumpster, to ensure that there are no blockages or overflow.

Check fire alarm control panel (FACP) for trouble messages. Panel must be closed and locked.

WEEKLY

Date last completed Routine Weekly Check-ups

Description To be performed by

Date Date2 Date3

Check site lighting, after dark. Be sure that all site lighting operates after dark, and turns off at daylight. Reset time clocks as needed. Have blown bulbs or broken fixtures replaced or repaired promptly.

Property Manager/ Maintenance Mechanic/ Laborer and Custodian

SEMI-

MONTHLY

Date last completed Wheelchair Lifts Description To be performed

by Date Date2 Date3

Wheelchair Lifts Preventive Maintenance

Contractor should check the general operation of wheelchair lifts including: levels of lubrication, oil, and grease; drive cabinet; platform; doors and safety of operations. Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

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FALL Date last completed

Plumbing Description To be

performed by Date Date

2

Date3

Plumbing shut-off valves

Inspect for proper operation. In-house plumber

Outside faucets Inspect for proper operation. Check for leaks In-house Maintenance Mechanic

Furnace and heater Service, clean and install filters In-house Maintenance Mechanic

Backflow prevention system

Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In-House plumber

Boiler Systems Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In house steamfitter

Faucet aerators Check for proper flow of water. If the flow is reduced, clean the aerator screens. During the first two months, the faucet aerators could require more frequent cleaning.

In-house Maintenance Mechanic

Interior Description To be

performed by Date Date

2

Date3

Countertops Inspect for separations at sinks and backsplash. Recaulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Tub enclosures Inspect caulking and recaulk if necessary. In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and

appliances

Description To be

performed by Date Date

2

Date3

Heating system Service heating system and heat pump. In House Electrician

Exterior Description To be Date Date Date3

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performed by 2

Roof Check for leaks. Check for damaged, loose, or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks and vents for leaks.

In-house Maintenance Mechanic/ Inspector

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Maintenance Mechanic/ Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Maintenance Mechanic/ Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to the buildings). Maintain grading.

In-house Laborer

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Maintenance Mechanic/ Inspector

Sewer rooting Apply jetter to main pipes to clean up root masses grouth.

In-house Plumber

SPRING

Date last completed

Interior Description To be

performed by Date Date

2

Date3

Attic Examine for evidence of any leaks. Check insulation and remove or add if necessary. Check for evidence of birds, squirrels, raccoons, etc. Check for proper ventilation.

In-house Maintenance Mechanic/ Inspector

Countertops Inspect for separations at sinks and backsplash. Re-caulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Shower doors/tub enclosures

Inspect for proper fit. Adjust if necessary. Inspect caulking and recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and Description To be

performed by Date Date Date3

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appliances 2

Heating and cooling system

General furnace inspection: Look for rust, scaling on heat exchanger, and proper flame color; note odd sounds or smells; and check condition of venting. Remove debris around units.

In-house Property Manager/Maintenance Mechanic/Plumber

Circuit breakers Visual Inspection and exercise. In-house Property Manager/Maintenance Mechanic/ Electrician

Exterior Description To be

performed by Date Date

2

Date3

Decks Scrub mildewed areas and treat for water stains, mildew, and fungus. Check for dry-rot and repair if necessary.

In-house Property Manager/Maintenance Mechanic/Laborers

Roof Clean. Check for leaks. Check for damaged, loose or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks, vents, and skylights for leaks.

In-house Property Manager/Inspector

Pest Control Seal cracks and holes in the building enclosure, and make sure insect screens in windows are in working order and fit tightly.

Contractor:

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Property Manager/Inspector

Windows Clean. In-house Property Manager/Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Property Manager/Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to your house). Maintain grading.

In-house Property Manager/Inspector

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Property Manager/Inspector

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AREA 2

AMP #967

Potrero Terrace

San Francisco

Housing Authority

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CAL 1-2: Potrero Terrace

EIOP: 1942

Development Type: Walk-up

Occupancy Type: Family

Number of units: 469

Family: 469

Elderly: 0

Bedroom Distribution: 1 Bedroom: (27)

2 Bedroom: (387)

3 Bedroom: (55)

Number of Buildings: 39

Structure Type: Reinforced Concrete

Year constructed: 1941

Site Description

The buildings of Potrero Terrace are long, rectilinear, and situated on a steeply terraced hillside.

The large site is roughly divided into four sections. Three sections are created by two city streets

that run down the hillside, and another section below separated by a street that runs along the

side of the hill. Access to units is via sidewalks that run the length of the buildings to the street,

and exterior stairs at the ends of some buildings. The laundry rooms have been abandoned; the

only community spaces at Potrero Terrace are now located in the Administration Building which

houses the office and community spaces.

The landscaping at Potrero Terrace is primarily grass, with some shrubbery. Parking on the site

is in the form of head-on small parking lots along the streets. Sidewalks run along the length of

the buildings from the street to the units.

Building Envelope and Public Spaces Description

The buildings at Potrero Terrace are composed of concrete masonry walls with concrete floors.

Roofs are pitched with clay tiles that were replaced in 2001. Exterior walkways on the second

floors run the length of each building and were designed as a means of emergency egress as the

only access is by windows. Dwelling units are accessed directly from site walkways.

Mechanical and Electrical Systems Description

Heating is supplied to the units via boilers that service multiple buildings. These boilers also

provide domestic hot water to the units. There are no ventilation systems in the units to circulate

air and prevent mildew.

Overhead wires and transformers that are owned by the Housing Authority provide electrical

power.

Unit Interiors

The unit finishes consist of painted concrete ceilings and plaster wall finishes. The floor

covering is resilient tile with sheet vinyl on some interior stairs.

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Apparent Safety Problems:

There is no system installed for ventilation above the range. The site steps are broken and

unsafe. There are no handrails on the steps. There is vinyl asbestos tile present that will

eventually need to be replaced. There is asbestos pipe insulation that also needs to be replaced.

Summary of Issues

The electrical systems are old and need replacement. Boiler and boiler room equipment are at

the end of their life cycle and need replacement. The retaining walls are cracked and broken and

in need of repair. The window sashes are worn out and need to be replaced. The overhead

electrical distribution is inadequate and should be replaced.

Strategies to Address issues

SFHA issued a request for qualifications to rebuild the Potrero Terrace contiguous public

housing sites with additional affordable rental, first-time homebuyer and market rate housing.

Developer partners were selected and in collaboration with the City and development plans are

being prepared while potential funding sources are being identified. Until a redevelopment plan

is in place and funding has been identified, the Authority will maintain the property, provide life

safety improvements, implement some cost effective energy conservation measures, and do

modernization work in accordance with the most recent CFP Annual and Five year Plans with

limited available funding so that the housing remains safe, operational and not a financial drain

on the Authority.

The Authority is also implementing tenant repayment agreements to increase rent collections and

work with the City to improve security.

Vacant Unit Preparation

On the day a resident vacates a unit, the Property Manager or designee secures the unit and

schedules a move out inspection with the resident. If the resident cannot be contacted, the

inspection will be completed on the Move-in/Move-out Inspection form and placed in the tenant

file. The Property Manager notes all items which must be repaired. Units that are vacated by

residents shall be secured and cleaned out within seven days. For units requiring cleaning,

painting and minor plumbing, electrical and carpentry work, work orders prepared and

distributed to the appropriate Maintenance staff. Units requiring replacement of cabinets, doors,

flooring, plumbing and light fixtures as well as cleaning and painting are designated as Mod

units and rehabilitated with available modernization funding.

UPCS Inspections

PRE-REAC Inspections. HUD’s REAC contractors do a comprehensive property inspection

periodically, typically once per year. At least one week prior to these inspections, site

maintenance employees should do a quick inspection of a sampling of unit interiors, plus all

common areas, grounds, systems, etc. All problems should be corrected immediately. Common

REAC findings include all broken pavement and site trip hazards, leaks, vegetation overgrowth,

graffiti, exposed wiring, blocked egress, inoperable smoke detectors, and outdated fire

extinguishers.

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Common Area Inspections. Once per year, ALL common areas must be thoroughly inspected.

This includes meeting rooms, offices, hallways, program spaces, laundry areas, etc. At Potrero

Terrace, this includes all laundry areas, lobbies, meeting rooms, program spaces, etc. SFHA

staff shall use inspection forms similar to those used by REAC Inspectors for each building and

each area.

Painting

The purpose of painting is to preserve structure and equipment from premature deterioration and

maintain them in appealing condition. Paint maintenance should result in substantial savings and

a pleasant environment.

Inspections will be conducted by in-house Inspectors and Property Managers as follows:

Conduct visual assessments for deteriorating paint and the failure of any lead hazard

reduction measures at unit turnover and every 12 months.

Address deteriorated paint through paint stabilization unless an evaluation states that

there is no lead-based paint.

Repair enclosures or encapsulations.

Perform other lead hazard reductions, as necessary.

If the initial reduction activity required the treatment of soil, identify and treat bare soil.

Provide a notice of lead hazard reduction activity.

Provide a written notice in the language of the occupant, to the extent feasible, to

occupants asking them to report deteriorated paint or failed encapsulation or enclosure.

Include the contact name, address, and telephone number. CPD recommends that the

notice be provided every 12 months or at unit turnover.

Extermination

The SFHA contracts out the services for an integrated pest control. The successful management

of pests requires an understanding of the target pest ecology and habits as well as the

environment in which they exist. It is the desire of SFHA for Contractor to work in partnership

with its residents to undertake a program of Integrated Pest Management (IPM) in the treatment

of pests.

Pest management activities are to be conducted on all Potrero Terrace buildings and a five (5)

foot perimeter around these buildings. Exterior treatment includes control services, as needed,

for ants and mice. Contractor shall service twice per month all common areas including but not

limited to offices, laundry rooms, lobby, and dumpster areas within the apartment complex.

The integrated pest control includes pests such as: cockroaches, ants, bedbugs, spiders, silverfish,

flies, mosquitoes, stored product pests, scorpions, bats, rodents, raccoons, opossums, skunks, and

pigeons. Property Management shall monitor the Contractor activities to make sure that the

following requirements are followed.

Ground and Janitorial Standards

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The SFHA considers proper landscaping and maintenance of the grounds to be critical for a

successful property. “Curb Appeal” is one of the measures used by owners to determine if a

management company is performing well. Regardless of who is assigned the tasks involved, the

Property Manager is responsible for ensuring that the grounds are presentable at all times.

Methods and assignments vary according to property, as follows.

Potrero Terrace: The grass cutting, edging, mulching, pruning and trimming are done by the

Maintenance Generalist II (with the assistance of the Maintenance Generalist I) who is also

charged with policing the grounds, picking up trash, and cleaning up at the recycling center, and

distributing notices to noncompliant tenants.

Trash Collection

The Potrero Terrace site has a plan to implement a trash/recycling collection system that could

reduce trash collection by approximately 30% with a corresponding decrease in collection costs.

This system will also reduce the amount of litter on the grounds and litter pick up by

maintenance workers. Potrero Terrace trash will be compacted on site in separate recycle and

trash compactors. Residents Recyclers will be hired to educate residents on recycling and haul

trash and recycle bins from each residence with trailers to the compactors and then back to the

apartments on a daily basis.

Trash Collection Schedule

Service Address Times

per week

Days Service Description Units Current Charges

900 CONNECTICUT STREET

1 -T----- 64 GAL EXTRA 1X WEEK 350 24,276.00

6-64 GALLON TOTER 1 428.36

COMM 32 GALLON TOTER 10 397.60

6-96 GAL CARTS 1 570.84

96 GAL EXTRA 1X WEEK 3 276.90

SURCHARGE -

365 25,949.70

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PREVENTIVE MAINTENANCE SCHEDULE DAILY.

Date last completed Routine Daily Check-ups

Description To be performed by

Date Date2 Date3

Inspect the grounds, to make sure that there are no health and safety hazards, such as broken fencing, flooded catch basins, etc., no significant trash, litter or bulk items, and that the grass and plantings are presentable.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check the mechanical room for leaks. In heating season, check that the boilers are running smoothly, that there are no leaks, and that the circulating pump is running.

Check the elevator. Each morning, ride the car up and back down. Check lights and fans, car leveling (flush with hall floor), excess vibration, and automatic door openers. Check that the emergency phone is working.

Check the trash rooms, trash chute, and dumpster, to ensure that there are no blockages or overflow.

Check fire alarm control panel (FACP) for trouble messages. Panel must be closed and locked.

WEEKLY

Date last completed Routine Weekly Check-ups

Description To be performed by

Date Date2 Date3

Check site lighting, after dark. Be sure that all site lighting operates after dark, and turns off at daylight. Reset time clocks as needed. Have blown bulbs or broken fixtures replaced or repaired promptly.

Property Manager/ Maintenance Mechanic/ Laborer and Custodian

SEMI-

MONTHLY

Date last completed Wheelchair Lifts Description To be performed

by Date Date2 Date3

Wheelchair Lifts Preventive Maintenance

Contractor should check the general operation of wheelchair lifts including: levels of lubrication, oil, and grease; drive cabinet; platform; doors and safety of operations. Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

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FALL Date last completed

Plumbing Description To be

performed by Date Date

2

Date3

Plumbing shut-off valves

Inspect for proper operation. In-house plumber

Outside faucets Inspect for proper operation. Check for leaks In-house Maintenance Mechanic

Furnace and heater Service, clean and install filters In-house Maintenance Mechanic

Backflow prevention system

Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In-House plumber

Boiler Systems Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In house steamfitter

Faucet aerators Check for proper flow of water. If the flow is reduced, clean the aerator screens. During the first two months, the faucet aerators could require more frequent cleaning.

In-house Maintenance Mechanic

Interior Description To be

performed by Date Date

2

Date3

Countertops Inspect for separations at sinks and backsplash. Recaulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Tub enclosures Inspect caulking and recaulk if necessary. In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

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Electrical and

appliances

Description To be

performed by Date Date

2

Date3

Heating system Service heating system and heat pump. In House Electrician

Exterior Description To be

performed by Date Date

2

Date3

Roof Check for leaks. Check for damaged, loose, or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks and vents for leaks.

In-house Maintenance Mechanic/ Inspector

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Maintenance Mechanic/ Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Maintenance Mechanic/ Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to the buildings). Maintain grading.

In-house Laborer

Concrete and asphalt Check for cracks or deterioration. Reseal or repair if necessary.

In-house Maintenance Mechanic/ Inspector

Sewer rooting Apply jetter to main pipes to clean up root masses grouth.

In-house Plumber

SPRING

Date last completed Interior Description To be

performed by Date Date

2

Date3

Attic Examine for evidence of any leaks. Check insulation and remove or add if necessary. Check for evidence of birds, squirrels, raccoons, etc. Check for proper ventilation.

In-house Maintenance Mechanic/ Inspector

Countertops Inspect for separations at sinks and backsplash. Re-caulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

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Shower doors/tub enclosures

Inspect for proper fit. Adjust if necessary. Inspect caulking and recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and appliances

Description To be

performed by Date Date

2

Date3

Heating and cooling system

General furnace inspection: Look for rust, scaling on heat exchanger, and proper flame color; note odd sounds or smells; and check condition of venting. Remove debris around units.

In-house Property Manager/Maintenance Mechanic/Plumber

Circuit breakers Visual Inspection and exercise. In-house Property Manager/Maintenance Mechanic/ Electrician

Exterior Description To be

performed by Date Date

2

Date3

Decks Scrub mildewed areas and treat for water stains, mildew, and fungus. Check for dry-rot and repair if necessary.

In-house Property Manager/Maintenance Mechanic/Laborers

Roof Clean. Check for leaks. Check for damaged, loose or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks, vents, and skylights for leaks.

In-house Property Manager/Inspector

Pest Control Seal cracks and holes in the building enclosure, and make sure insect screens in windows are in working order and fit tightly.

Contractor:

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Property Manager/Inspector

Windows Clean. In-house Property Manager/Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Property Manager/Inspector

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Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to your house). Maintain grading.

In-house Property Manager/Inspector

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Property Manager/Inspector

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AREA 2

AMP #969

Westside Courts

San Francisco

Housing Authority

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CAL 1-8: Westside Courts

EIOP: 1943

Development type: Low-rise

Occupancy type: Family

Number of units: 136

Family: 136

Elderly: 0

Bedroom Distribution: 1 bedroom: (84)

2 bedroom: (24)

3 bedroom: (20)

4 bedroom: (8)

Number of buildings: 6

Structure type: Reinforced concrete

Year constructed: 1943

Site Description

Westside Courts occupies a full city block at Sutter and Broderick Streets. The site is of

moderate grade sloping generally from west to east. It is divided by retaining walls into three

terraces separated by a half flight of stairs. Each terrace contains two of the buildings. Paved

pedestrian surfaces are in close proximity to the buildings with lawns elsewhere. There are two

well-developed tot-lots and one basketball court on the site. A notable piece of public art is

located in the middle courtyard. Vertical circulation is attained by two exterior staircases.

Building Envelope and Public Spaces Description

The buildings are rectilinear with flat roofs, and are constructed of site-cast concrete. The

exterior aluminum windows and metal doors have been spot replaced over the life of the

buildings. The low-slope roof is a built up design and drains to exterior gutters. All of the

dwellings above the first floor are accessible by open stairs and public exterior balconies.

There are two types of buildings on site:

Type “A” buildings contain eighteen units and are built over a low crawl space. Although very

similar in appearance to the “B” buildings, the “A” buildings are uniformly three stories in

height. There are two structures of this type located in the interior of the site, with no direct street

frontage.

Type “B” buildings contain twenty-five units and a partial basement. The basements are

currently used for storage, office, and community spaces. The buildings step from three stories in

the middle to two stories on the ends. Located on the corners of the block, there are four “B”

buildings.

The community spaces at Westside Courts are located in the easternmost “B” buildings. One

building contains a laundry and a multi-purpose room for resident use. There are project

management and district offices located in this building as well. The second building houses a

preschool program. All other basement spaces on site are used as storage.

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Mechanical and Electrical Systems Description

A boiler located in a rooftop penthouse supplies domestic hot water. Units are heated by gas wall

furnaces in each living room. A forced-air gas furnace heats the community rooms. The electrical

panels are fuse boxes in each unit with remote main fuses in the basement. A fire-suppression

sprinkler system is located in each building with a single sprinkler head above the entry door to

each unit.

Unit Interiors

Unit finishes consist of painted concrete ceilings and plaster walls. Flooring is resilient tile that

has been replaced within the last ten years. Interior doors are wood stile and rail doors.

Summary of Issues

The electrical systems (switchgear, branch panel and wiring) need to be replaced. The

galvanized hot and cold water distribution lines are in need of replacement.

Strategies to Address issues

The Westside Courts sites is planned for redevelopment based on the 2002 and 2007

Comprehensive Physical Needs Assessments that identified significant physical problems,

obsolescence, chronic design flaws and large open spaces that are costly to maintain and secure.

The densities of the sites are far below the level appropriate for their locations providing an

opportunity for building replacement public housing in new mixed income communities. While

viable solutions are developed, the properties will be maintained and managed to continue

serving public housing residents consistent with the Authority's PHA Plan, CFP Plans and

Energy Plan.

As part of the fiscal strategy plan, it is critical for the Authority to leverage all available federal

dollars by applying for applicable HUD programs. Therefore, the plan includes applying for

Project Based Rental Assistance and/or Project-Based Vouchers under the federal Rental

Assistance Demonstration Program (RAD). Applications for the RAD Program were approved

by the Authority Board of Commissioners on September 26, 2013.

The Westside Courts units requested conversion for RAD are scheduled under Phase II

Applications on 2014.

In addition to the RAD applications, the financing strategy as contemplated by the Plan relies

also upon HUD’s Section 18 Disposition/Demolition program which will permit the Authority to

obtain additional Section 8 vouchers. Applications for the Section 18 Program were approved by

the Authority Board of Commissioners on December 12, 2013 and will be submitted to HUD on

January 2014.

The Westside Courts site is proposed for Section 18 application and subsequent disposition.

The Authority intends to develop this project a mixed finance project and use Section 8

vouchers, plus additional funds from private funding source, equity partners under the low

income housing tax credit program and other eligible sources. Such an approach will allow the

tenants of Authority sites to benefit from immediate and long term rehabilitation work while

preserving existing affordability.

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The Authority is also implementing tenant repayment agreements to increase rent collections and

work with the City to improve security.

Vacant Unit Preparation

On the day a resident vacates a unit, the Property Manager or designee secures the unit and

schedules a move out inspection with the resident. If the resident cannot be contacted, the

inspection will be completed on the Move-in/Move-out Inspection form and placed in the tenant

file. The Property Manager notes all items which must be repaired. Units that are vacated by

residents shall be secured and cleaned out within seven days. For units requiring cleaning,

painting and minor plumbing, electrical and carpentry work, work orders prepared and

distributed to the appropriate Maintenance staff. Units requiring replacement of cabinets, doors,

flooring, plumbing and light fixtures as well as cleaning and painting are designated as Mod

units and rehabilitated with available modernization funding.

UPCS Inspections

PRE-REAC Inspections. HUD’s REAC contractors do a comprehensive property inspection

periodically, typically once per year. At least one week prior to these inspections, site

maintenance employees should do a quick inspection of a sampling of unit interiors, plus all

common areas, grounds, systems, etc. All problems should be corrected immediately. Common

REAC findings include all broken pavement and site trip hazards, leaks, vegetation overgrowth,

graffiti, exposed wiring, blocked egress, inoperable smoke detectors, and outdated fire

extinguishers.

Common Area Inspections. Once per year, ALL common areas must be thoroughly inspected.

This includes meeting rooms, offices, hallways, program spaces, laundry areas, etc. At Westside

Courts, this includes all laundry areas, lobbies, meeting rooms, program spaces, etc. SFHA staff

shall use inspection forms similar to those used by REAC Inspectors for each building and each

area.

Painting

The purpose of painting is to preserve structure and equipment from premature deterioration and

maintain them in appealing condition. Paint maintenance should result in substantial savings and

a pleasant environment.

Inspections will be conducted by in-house Inspectors and Property Managers as follows:

Conduct visual assessments for deteriorating paint and the failure of any lead hazard

reduction measures at unit turnover and every 12 months.

Address deteriorated paint through paint stabilization unless an evaluation states that

there is no lead-based paint.

Repair enclosures or encapsulations.

Perform other lead hazard reductions, as necessary.

If the initial reduction activity required the treatment of soil, identify and treat bare soil.

Provide a notice of lead hazard reduction activity.

Provide a written notice in the language of the occupant, to the extent feasible, to

occupants asking them to report deteriorated paint or failed encapsulation or enclosure.

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Include the contact name, address, and telephone number. CPD recommends that the

notice be provided every 12 months or at unit turnover.

Extermination

The SFHA contracts out the services for an integrated pest control. The successful management

of pests requires an understanding of the target pest ecology and habits as well as the

environment in which they exist. It is the desire of SFHA for Contractor to work in partnership

with its residents to undertake a program of Integrated Pest Management (IPM) in the treatment

of pests.

Pest management activities are to be conducted on all Westside Courts buildings and a five (5)

foot perimeter around these buildings. Exterior treatment includes control services, as needed,

for ants and mice. Contractor shall service twice per month all common areas including but not

limited to offices, laundry rooms, lobby, and dumpster areas within the apartment complex.

The integrated pest control includes pests such as: cockroaches, ants, bedbugs, spiders, silverfish,

flies, mosquitoes, stored product pests, scorpions, bats, rodents, raccoons, opossums, skunks, and

pigeons. Property Management shall monitor the Contractor activities to make sure that the

following requirements are followed.

Ground and Janitorial Standards

The SFHA considers proper landscaping and maintenance of the grounds to be critical for a

successful property. “Curb Appeal” is one of the measures used by owners to determine if a

management company is performing well. Regardless of who is assigned the tasks involved, the

Property Manager is responsible for ensuring that the grounds are presentable at all times.

Methods and assignments vary according to property, as follows.

Westside Courts. The grass cutting, edging, mulching, pruning and trimming are done by the

Maintenance Generalist II (with the assistance of the Maintenance Generalist I) who is also

charged with policing the grounds, picking up trash, and cleaning up at the recycling center, and

distributing notices to noncompliant tenants.

Trash Collection Schedule

Service Address Times per week

Days Service Description Units

Current Charge

s

1100-1110 SCOTT STREET 3 M-W-F-- APARTMENT 96 GALLON CART 5 1,239.75

SURCHARGE 16.12

5 1,255.87

1500 BRODERICK-WESTSIDE CRTS.

3 M-W-F-- APARTMENT 96 GALLON CART 22 5,454.90

SURCHARGE 70.91

22 5,525.81

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PREVENTIVE MAINTENANCE SCHEDULE DAILY.

Date last completed Routine Daily Check-ups

Description To be performed by

Date Date2 Date3

Inspect the grounds, to make sure that there are no health and safety hazards, such as broken fencing, flooded catch basins, etc., no significant trash, litter or bulk items, and that the grass and plantings are presentable.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check the mechanical room for leaks. In heating season, check that the boilers are running smoothly, that there are no leaks, and that the circulating pump is running.

Check the elevator. Each morning, ride the car up and back down. Check lights and fans, car leveling (flush with hall floor), excess vibration, and automatic door openers. Check that the emergency phone is working.

Check the trash rooms, trash chute, and dumpster, to ensure that there are no blockages or overflow.

Check fire alarm control panel (FACP) for trouble messages. Panel must be closed and locked.

WEEKLY

Date last completed Routine Weekly Check-ups

Description To be performed by

Date Date2 Date3

Check site lighting, after dark. Be sure that all site lighting operates after dark, and turns off at daylight. Reset time clocks as needed. Have blown bulbs or broken fixtures replaced or repaired promptly.

Property Manager/ Maintenance Mechanic/ Laborer and Custodian

SEMI-

MONTHLY

Date last completed Wheelchair Lifts Description To be performed

by Date Date2 Date3

Wheelchair Lifts Preventive Maintenance

Contractor should check the general operation of wheelchair lifts including: levels of lubrication, oil, and grease; drive cabinet; platform; doors and safety of operations. Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

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FALL Date last completed

Plumbing Description To be

performed by Date Date

2

Date3

Plumbing shut-off valves

Inspect for proper operation. In-house plumber

Outside faucets Inspect for proper operation. Check for leaks In-house Maintenance Mechanic

Furnace and heater Service, clean and install filters In-house Maintenance Mechanic

Backflow prevention system

Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In-House plumber

Boiler Systems Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In house steamfitter

Faucet aerators Check for proper flow of water. If the flow is reduced, clean the aerator screens. During the first two months, the faucet aerators could require more frequent cleaning.

In-house Maintenance Mechanic

Interior Description To be

performed by Date Date

2

Date3

Countertops Inspect for separations at sinks and backsplash. Recaulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Tub enclosures Inspect caulking and recaulk if necessary. In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and

appliances

Description To be

performed by Date Date

2

Date3

Heating system Service heating system and heat pump. In House Electrician

Exterior Description To be Date Date Date3

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performed by 2

Roof Check for leaks. Check for damaged, loose, or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks and vents for leaks.

In-house Maintenance Mechanic/ Inspector

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Maintenance Mechanic/ Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Maintenance Mechanic/ Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to the buildings). Maintain grading.

In-house Laborer

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Maintenance Mechanic/ Inspector

Sewer rooting Apply jetter to main pipes to clean up root masses grouth.

In-house Plumber

SPRING

Date last completed

Interior Description To be

performed by Date Date

2

Date3

Attic Examine for evidence of any leaks. Check insulation and remove or add if necessary. Check for evidence of birds, squirrels, raccoons, etc. Check for proper ventilation.

In-house Maintenance Mechanic/ Inspector

Countertops Inspect for separations at sinks and backsplash. Re-caulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Shower doors/tub enclosures

Inspect for proper fit. Adjust if necessary. Inspect caulking and recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and Description To be

performed by Date Date Date3

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appliances 2

Heating and cooling system

General furnace inspection: Look for rust, scaling on heat exchanger, and proper flame color; note odd sounds or smells; and check condition of venting. Remove debris around units.

In-house Property Manager/Maintenance Mechanic/Plumber

Circuit breakers Visual Inspection and exercise. In-house Property Manager/Maintenance Mechanic/ Electrician

Exterior Description To be

performed by Date Date

2

Date3

Decks Scrub mildewed areas and treat for water stains, mildew, and fungus. Check for dry-rot and repair if necessary.

In-house Property Manager/Maintenance Mechanic/Laborers

Roof Clean. Check for leaks. Check for damaged, loose or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks, vents, and skylights for leaks.

In-house Property Manager/Inspector

Pest Control Seal cracks and holes in the building enclosure, and make sure insect screens in windows are in working order and fit tightly.

Contractor:

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Property Manager/Inspector

Windows Clean. In-house Property Manager/Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Property Manager/Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to your house). Maintain grading.

In-house Property Manager/Inspector

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Property Manager/Inspector

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AREA 2

AMP #971

Potrero Annex

San Francisco

Housing Authority

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CAL 1-10: Potrero Annex

EIOP: 1955

Development type: Townhouse/Garden

Occupancy type: Family

Number of units: 137

Family: 137

Elderly: 0

Bedroom Distribution: 1 Bedroom (13)

2 Bedroom (46)

3 Bedroom (55)

4 Bedroom (18)

5 Bedroom (5)

Number of buildings: 23

Structure type: Wood frame

Site Description

Potrero Annex is located on a sloping site at Missouri and 23rd

Street. The development has 23

townhouse/garden style apartment buildings scattered throughout the nine acre site. The buildings

are accessed by concrete sidewalks and site stairs, which connect to the street sidewalks and other

buildings. Due to the considerable slope, concrete retaining walls form terraces throughout the site.

Building Envelope and Public Spaces Description

The buildings at Potrero Annex are wood framed with concrete basement walls and slab-on-grade

concrete floors. The exterior finish is stucco on all buildings. The roofs are a shallow pitch that

drains to perimeter gutters and exterior downspouts. The roof covering is a built-up system

installed in 1998. Also in 1998, 13 of the 23 buildings had new vinyl windows installed.

Mechanical and Electrical Systems Description

The dwelling units are heated by gas-fired wall heaters. Domestic hot water is provided by a central

150-gallon hot water heater located in the basement of each building. Each unit is equipped with a

circuit breaker electrical panel.

Unit Interiors

In 1998, 13 of the 23 buildings had major renovations completed to the apartment interiors. The

original plaster walls were replaced with gypsum wallboard, and kitchen and bathrooms were

remodeled including new sheet vinyl flooring, new plumbing fixtures and cabinets.

The remaining 10 buildings have plaster walls and ceilings, with a combination of wood flooring in

the living areas and resilient tile in the kitchens and baths.

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Summary of Issues

The window frames are rotten and need to be replaced. The power wiring, unit electrical panels and

wiring are in need of replacement. The landscaping needs to be reseeded. The irrigation system

does not work. The site steps are chipped and cracked and are missing handrails.

Strategies to Address issues

SFHA issued a request for qualifications to rebuild the Potrero Annex contiguous public housing

sites with additional affordable rental, first-time homebuyer and market rate housing. Developer

partners were selected and in collaboration with the City and development plans are being prepared

while potential funding sources are being identified. Until a redevelopment plan is in place and

funding has been identified, the Authority will maintain the property, provide life safety

improvements, implement some cost effective energy conservation measures, and do modernization

work in accordance with the most recent CFP Annual and Five year Plans with limited available

funding so that the housing remains safe, operational and not a financial drain on the Authority.

The Authority is also implementing tenant repayment agreements to increase rent collections and

work with the City to improve security.

Vacant Unit Preparation

On the day a resident vacates a unit, the Property Manager or designee secures the unit and

schedules a move out inspection with the resident. If the resident cannot be contacted, the

inspection will be completed on the Move-in/Move-out Inspection form and placed in the tenant

file. The Property Manager notes all items which must be repaired. Units that are vacated by

residents shall be secured and cleaned out within seven days. For units requiring cleaning, painting

and minor plumbing, electrical and carpentry work, work orders prepared and distributed to the

appropriate Maintenance staff. Units requiring replacement of cabinets, doors, flooring, plumbing

and light fixtures as well as cleaning and painting are designated as Mod units and rehabilitated

with available modernization funding.

UPCS Inspections

PRE-REAC Inspections. HUD’s REAC contractors do a comprehensive property inspection

periodically, typically once per year. At least one week prior to these inspections, site maintenance

employees should do a quick inspection of a sampling of unit interiors, plus all common areas,

grounds, systems, etc. All problems should be corrected immediately. Common REAC findings

include all broken pavement and site trip hazards, leaks, vegetation overgrowth, graffiti, exposed

wiring, blocked egress, inoperable smoke detectors, and outdated fire extinguishers.

Common Area Inspections. Once per year, ALL common areas must be thoroughly inspected. This

includes meeting rooms, offices, hallways, program spaces, laundry areas, etc. At Potrero Annex,

this includes all laundry areas, lobbies, meeting rooms, program spaces, etc. SFHA staff shall use

inspection forms similar to those used by REAC Inspectors for each building and each area.

Painting

The purpose of painting is to preserve structure and equipment from premature deterioration and

maintain them in appealing condition. Paint maintenance should result in substantial savings and a

pleasant environment.

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Inspections will be conducted by in-house Inspectors and Property Managers as follows:

Conduct visual assessments for deteriorating paint and the failure of any lead hazard

reduction measures at unit turnover and every 12 months.

Address deteriorated paint through paint stabilization unless an evaluation states that there is

no lead-based paint.

Repair enclosures or encapsulations.

Perform other lead hazard reductions, as necessary.

If the initial reduction activity required the treatment of soil, identify and treat bare soil.

Provide a notice of lead hazard reduction activity.

Provide a written notice in the language of the occupant, to the extent feasible, to occupants

asking them to report deteriorated paint or failed encapsulation or enclosure. Include the

contact name, address, and telephone number. CPD recommends that the notice be provided

every 12 months or at unit turnover.

Extermination

The SFHA contracts out the services for an integrated pest control. The successful management of

pests requires an understanding of the target pest ecology and habits as well as the environment in

which they exist. It is the desire of SFHA for Contractor to work in partnership with its residents to

undertake a program of Integrated Pest Management (IPM) in the treatment of pests.

Pest management activities are to be conducted on all Potrero Annex buildings and a five (5) foot

perimeter around these buildings. Exterior treatment includes control services, as needed, for ants

and mice. Contractor shall service twice per month all common areas including but not limited to

offices, laundry rooms, lobby, and dumpster areas within the apartment complex.

The integrated pest control includes pests such as: cockroaches, ants, bedbugs, spiders, silverfish,

flies, mosquitoes, stored product pests, scorpions, bats, rodents, raccoons, opossums, skunks, and

pigeons. Property Management shall monitor the Contractor activities to make sure that the

following requirements are followed.

Ground and Janitorial Standards

The SFHA considers proper landscaping and maintenance of the grounds to be critical for a

successful property. “Curb Appeal” is one of the measures used by owners to determine if a

management company is performing well. Regardless of who is assigned the tasks involved, the

Property Manager is responsible for ensuring that the grounds are presentable at all times. Methods

and assignments vary according to property, as follows.

Potrero Annex: The grass cutting, edging, mulching, pruning and trimming are done by the

Maintenance Generalist II (with the assistance of the Maintenance Generalist I) who is also

charged with policing the grounds, picking up trash, and cleaning up at the recycling center, and

distributing notices to noncompliant tenants.

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Trash Collection

The Potrero Annex site has a plan to implement a trash/recycling collection system that could

reduce trash collection by approximately 30% with a corresponding decrease in collection costs.

This system will also reduce the amount of litter on the grounds and litter pick up by maintenance

workers. Potrero Terrace trash will be compacted on site in separate recycle and trash compactors.

Residents Recyclers will be hired to educate residents on recycling and haul trash and recycle bins

from each residence with trailers to the compactors and then back to the apartments on a daily basis.

Trash Collection Schedule

Service Address Times

per week

Days Service Description Units Current Charges

700 MISSOURI STREET 1 -T----- APARTMENT 96 GALLON CART 1 82.65

APARTMENT 32 GALLON CART 1 27.55

APARTMENT 64 GALLON CART 137 7,548.70

SURCHARGE 99.56

139 7,758.46

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PREVENTIVE MAINTENANCE SCHEDULE DAILY.

Date last completed Routine Daily Check-ups

Description To be performed by

Date Date2 Date3

Inspect the grounds, to make sure that there are no health and safety hazards, such as broken fencing, flooded catch basins, etc., no significant trash, litter or bulk items, and that the grass and plantings are presentable.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check the mechanical room for leaks. In heating season, check that the boilers are running smoothly, that there are no leaks, and that the circulating pump is running.

Check the elevator. Each morning, ride the car up and back down. Check lights and fans, car leveling (flush with hall floor), excess vibration, and automatic door openers. Check that the emergency phone is working.

Check the trash rooms, trash chute, and dumpster, to ensure that there are no blockages or overflow.

Check fire alarm control panel (FACP) for trouble messages. Panel must be closed and locked.

WEEKLY

Date last completed Routine Weekly Check-ups

Description To be performed by

Date Date2 Date3

Check site lighting, after dark. Be sure that all site lighting operates after dark, and turns off at daylight. Reset time clocks as needed. Have blown bulbs or broken fixtures replaced or repaired promptly.

Property Manager/ Maintenance Mechanic/ Laborer and Custodian

SEMI-

MONTHLY

Date last completed Wheelchair Lifts Description To be performed

by Date Date2 Date3

Wheelchair Lifts Preventive Maintenance

Contractor should check the general operation of wheelchair lifts including: levels of lubrication, oil, and grease; drive cabinet; platform; doors and safety of operations. Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

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Outages.

FALL Date last completed

Plumbing Description To be

performed by Date Date

2

Date3

Plumbing shut-off valves

Inspect for proper operation. In-house plumber

Outside faucets Inspect for proper operation. Check for leaks In-house Maintenance Mechanic

Furnace and heater Service, clean and install filters In-house Maintenance Mechanic

Backflow prevention system

Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In-House plumber

Boiler Systems Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In house steamfitter

Faucet aerators Check for proper flow of water. If the flow is reduced, clean the aerator screens. During the first two months, the faucet aerators could require more frequent cleaning.

In-house Maintenance Mechanic

Interior Description To be

performed by Date Date

2

Date3

Countertops Inspect for separations at sinks and backsplash. Recaulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Tub enclosures Inspect caulking and recaulk if necessary. In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and

appliances

Description To be

performed by Date Date

2

Date3

Heating system Service heating system and heat pump. In House Electrician

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Exterior Description To be

performed by Date Date

2

Date3

Roof Check for leaks. Check for damaged, loose, or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks and vents for leaks.

In-house Maintenance Mechanic/ Inspector

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Maintenance Mechanic/ Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Maintenance Mechanic/ Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to the buildings). Maintain grading.

In-house Laborer

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Maintenance Mechanic/ Inspector

Sewer rooting Apply jetter to main pipes to clean up root masses grouth.

In-house Plumber

SPRING

Date last completed

Interior Description To be

performed by Date Date

2

Date3

Attic Examine for evidence of any leaks. Check insulation and remove or add if necessary. Check for evidence of birds, squirrels, raccoons, etc. Check for proper ventilation.

In-house Maintenance Mechanic/ Inspector

Countertops Inspect for separations at sinks and backsplash. Re-caulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Shower doors/tub enclosures

Inspect for proper fit. Adjust if necessary. Inspect caulking and recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

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Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and appliances

Description To be

performed by Date Date

2

Date3

Heating and cooling system

General furnace inspection: Look for rust, scaling on heat exchanger, and proper flame color; note odd sounds or smells; and check condition of venting. Remove debris around units.

In-house Property Manager/Maintenance Mechanic/Plumber

Circuit breakers Visual Inspection and exercise. In-house Property Manager/Maintenance Mechanic/ Electrician

Exterior Description To be

performed by Date Date

2

Date3

Decks Scrub mildewed areas and treat for water stains, mildew, and fungus. Check for dry-rot and repair if necessary.

In-house Property Manager/Maintenance Mechanic/Laborers

Roof Clean. Check for leaks. Check for damaged, loose or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks, vents, and skylights for leaks.

In-house Property Manager/Inspector

Pest Control Seal cracks and holes in the building enclosure, and make sure insect screens in windows are in working order and fit tightly.

Contractor:

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Property Manager/Inspector

Windows Clean. In-house Property Manager/Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Property Manager/Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to your house). Maintain grading.

In-house Property Manager/Inspector

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Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Property Manager/Inspector

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AREA 2

AMP #974

Hunters View

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CAL 1-18 (3): Hunters View

EIOP: 1957

Development Type: Walkup

Occupancy Type: Family

Number of units: 267

Family: 267

Elderly: 0

Bedroom Distribution: One-Bedroom (4)

Two-Bedroom (75)

Three-Bedroom (112)

Four-Bedroom (68)

Five-Bedroom (8)

Number of buildings: 51

Type of building: Wood Frame

Year constructed: 1956

Site Description

Hunters View is located in the vicinity of West Point Road, Middle Point Road, Wills Street and

Hare Street. All of the buildings are of a simple rectilinear design with shallow, pitched roofs.

Concrete sidewalks connect each building. Concrete slabs provide clothes-drying areas.

Concrete retaining walls divide the site into terraces separated by half flights of stairs. Public

areas that are not paved are seeded with grass, shrubs and trees. Two areas are set aside for

basketball courts and several play areas are also located throughout the project.

Building Envelope and Public Spaces Description

The town houses and walk-ups have a wood frame structure. The exterior finish is a combination

of wood siding and stucco. The roofs are torch down asphalt and were replaced in 1999.

Dwelling units are accessed from public and site sidewalks.

Mechanical and Electrical Systems Description

Each unit has a hot water heater and furnace.

Electrical panels are circuit breaker type and located in each unit.

Unit Interiors The unit finishes consist of gypsum board ceilings and walls. The floor covering is vinyl in the

kitchen areas, and wood flooring in the bedrooms and living spaces.

Apparent Safety Problems

There is vinyl asbestos tile present that will eventually need to be removed.

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Summary of Issues

Constructed in 1956 on the foundations of World War II workforce housing, the units were never

intended to be permanent. Due to both their poor initial construction and years of inadequate

funding from the U.S. Department of Housing and Urban Development (“HUD”), Hunters View

deteriorated beyond repair. In 2003, the San Francisco Housing Authority conducted a

procurement action for development teams for CAL 1-18(3) Hunters View. The San Francisco

Housing Authority selected Hunters View Community Partners (HVCP), which includes the John Stewart

Company, Ridgepoint Non-Profit Housing Corporation and Devine & Gong, Inc., to pursue the

revitalization of Hunters View.

Strategies to Address Issues

A portion of the Property was conveyed to HV Partners 1, LP, a California limited partnership

(the "Phase I Developer"), pursuant to the terms of the Disposition and Development Agreement

dated July 8, 2010, between the Authority and the Developer, and the Ground Lease dated

January 13, 2011, between the Authority and the Phase I Developer. The Phase IA Developer

constructed on a portion of the Property, one hundred and seven (107) multifamily housing units

and certain open space, park area and pedestrian pathway improvements.

The Developer now is about to commence construction of approximately one hundred and seven

(107) rental units on a portion of the Property (the "Phase IIA(1) Development"). Following is

a plan schedule:

Name and Location Unit totals Status Hunter’s View, Hunter’s Point Shipyard

Public Housing: 267 Affordable Rental: 83 Market Rate: 331 BMR Homeowner: 59 TOTAL UNITS: 740

Construction of Phase I infrastructure and vertical completed Spring of 2013. Phase II to begin Spring of 2013. Anticipated completion: Winter 2015-2016

As part of the fiscal strategy plan, it is critical for the Authority to leverage all available federal

dollars by applying for applicable HUD programs. Therefore, the plan includes applying for

Project Based Rental Assistance and/or Project-Based Vouchers under the federal Rental

Assistance Demonstration Program (RAD). Applications for the RAD Program were approved

by the Authority Board of Commissioners on September 26, 2013.

Hunters View Phase I 54 units requested conversion for RAD are scheduled under Phase I

Applications on September 27, 2013; Hunters View Phase 2 39 units are scheduled under Phase

II Applications on 2014.

The Authority is also implementing tenant repayment agreements to increase rent collections and

work with the City to improve security.

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Vacant Unit Preparation

Residents of the Hunters View site were relocated on site for the construction of the Phase I, the

Phase I and II tenants were moved to the newly constructed Phase I under Partner Developer

Management. Phase II and III are scheduled for demolition.

UPCS Inspections

PRE-REAC Inspections. HUD’s REAC contractors do a comprehensive property inspection

periodically, typically once per year. At least one week prior to these inspections, site

maintenance employees should do a quick inspection of a sampling of unit interiors, plus all

common areas, grounds, systems, etc. All problems should be corrected immediately. Common

REAC findings include all broken pavement and site trip hazards, leaks, vegetation overgrowth,

graffiti, exposed wiring, blocked egress, inoperable smoke detectors, and outdated fire

extinguishers.

Common Area Inspections. Once per year, ALL common areas must be thoroughly inspected.

This includes meeting rooms, offices, hallways, program spaces, laundry areas, etc. At Hunters

View, this includes all laundry areas, lobbies, meeting rooms, program spaces, etc. SFHA staff

shall use inspection forms similar to those used by REAC Inspectors for each building and each

area.

Painting

The purpose of painting is to preserve structure and equipment from premature deterioration and

maintain them in appealing condition. Paint maintenance should result in substantial savings and

a pleasant environment.

Inspections will be conducted by in-house Inspectors and Property Managers as follows:

Conduct visual assessments for deteriorating paint and the failure of any lead hazard

reduction measures at unit turnover and every 12 months.

Address deteriorated paint through paint stabilization unless an evaluation states that

there is no lead-based paint.

Repair enclosures or encapsulations.

Perform other lead hazard reductions, as necessary.

If the initial reduction activity required the treatment of soil, identify and treat bare soil.

Provide a notice of lead hazard reduction activity.

Provide a written notice in the language of the occupant, to the extent feasible, to

occupants asking them to report deteriorated paint or failed encapsulation or enclosure.

Include the contact name, address, and telephone number. CPD recommends that the

notice be provided every 12 months or at unit turnover.

Extermination

The SFHA contracts out the services for an integrated pest control. The successful management

of pests requires an understanding of the target pest ecology and habits as well as the

environment in which they exist. It is the desire of SFHA for Contractor to work in partnership

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with its residents to undertake a program of Integrated Pest Management (IPM) in the treatment

of pests.

Pest management activities are to be conducted on all Hunters View buildings and a five (5) foot

perimeter around these buildings. Exterior treatment includes control services, as needed, for

ants and mice. Contractor shall service twice per month all common areas including but not

limited to offices, laundry rooms, lobby, and dumpster areas within the apartment complex.

The integrated pest control includes pests such as: cockroaches, ants, bedbugs, spiders, silverfish,

flies, mosquitoes, stored product pests, scorpions, bats, rodents, raccoons, opossums, skunks, and

pigeons. Property Management shall monitor the Contractor activities to make sure that the

following requirements are followed.

Ground and Janitorial Standards

The SFHA considers proper landscaping and maintenance of the grounds to be critical for a

successful property. “Curb Appeal” is one of the measures used by owners to determine if a

management company is performing well. Regardless of who is assigned the tasks involved, the

Property Manager is responsible for ensuring that the grounds are presentable at all times.

Methods and assignments vary according to property, as follows.

Hunters View. The grass cutting, edging, mulching, pruning and trimming are done by the

Maintenance Generalist II (with the assistance of the Maintenance Generalist I) who is also

charged with policing the grounds, picking up trash, and cleaning up at the recycling center, and

distributing notices to noncompliant tenants.

Trash Collection Schedule

Service Address Times

per week

Days Service Description Units Current Charges

112 MIDDLE POINT ROAD 1 ---T--- 2-64 GALLON TOTER 1 150.82

4-64 GALLON TOTER 1 289.29

64 GAL EXTRA 1X WEEK 118 8,184.48

SURCHARGE -

120 8,624.59

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PREVENTIVE MAINTENANCE SCHEDULE DAILY.

Date last completed Routine Daily Check-ups

Description To be performed by

Date Date2 Date3

Inspect the grounds, to make sure that there are no health and safety hazards, such as broken fencing, flooded catch basins, etc., no significant trash, litter or bulk items, and that the grass and plantings are presentable.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check the mechanical room for leaks. In heating season, check that the boilers are running smoothly, that there are no leaks, and that the circulating pump is running.

Check the elevator. Each morning, ride the car up and back down. Check lights and fans, car leveling (flush with hall floor), excess vibration, and automatic door openers. Check that the emergency phone is working.

Check the trash rooms, trash chute, and dumpster, to ensure that there are no blockages or overflow.

Check fire alarm control panel (FACP) for trouble messages. Panel must be closed and locked.

WEEKLY

Date last completed Routine Weekly Check-ups

Description To be performed by

Date Date2 Date3

Check site lighting, after dark. Be sure that all site lighting operates after dark, and turns off at daylight. Reset time clocks as needed. Have blown bulbs or broken fixtures replaced or repaired promptly.

Property Manager/ Maintenance Mechanic/ Laborer and Custodian

SEMI-

MONTHLY

Date last completed Wheelchair Lifts Description To be performed

by Date Date2 Date3

Wheelchair Lifts Preventive Maintenance

Contractor should check the general operation of wheelchair lifts including: levels of lubrication, oil, and grease; drive cabinet; platform; doors and safety of operations. Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire,

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

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Modernizations, Acts of God and Power Outages.

FALL Date last completed

Plumbing Description To be

performed by Date Date

2

Date3

Plumbing shut-off valves

Inspect for proper operation. In-house plumber

Outside faucets Inspect for proper operation. Check for leaks In-house Maintenance Mechanic

Furnace and heater Service, clean and install filters In-house Maintenance Mechanic

Backflow prevention system

Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In-House plumber

Boiler Systems Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In house steamfitter

Faucet aerators Check for proper flow of water. If the flow is reduced, clean the aerator screens. During the first two months, the faucet aerators could require more frequent cleaning.

In-house Maintenance Mechanic

Interior Description To be

performed by Date Date

2

Date3

Countertops Inspect for separations at sinks and backsplash. Recaulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Tub enclosures Inspect caulking and recaulk if necessary. In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and

appliances

Description To be

performed by Date Date

2

Date3

Heating system Service heating system and heat pump. In House Electrician

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Exterior Description To be

performed by Date Date

2

Date3

Roof Check for leaks. Check for damaged, loose, or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks and vents for leaks.

In-house Maintenance Mechanic/ Inspector

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Maintenance Mechanic/ Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Maintenance Mechanic/ Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to the buildings). Maintain grading.

In-house Laborer

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Maintenance Mechanic/ Inspector

Sewer rooting Apply jetter to main pipes to clean up root masses grouth.

In-house Plumber

SPRING

Date last completed

Interior Description To be

performed by Date Date

2

Date3

Attic Examine for evidence of any leaks. Check insulation and remove or add if necessary. Check for evidence of birds, squirrels, raccoons, etc. Check for proper ventilation.

In-house Maintenance Mechanic/ Inspector

Countertops Inspect for separations at sinks and backsplash. Re-caulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Shower doors/tub enclosures

Inspect for proper fit. Adjust if necessary. Inspect caulking and recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

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Electrical and appliances

Description To be

performed by Date Date

2

Date3

Heating and cooling system

General furnace inspection: Look for rust, scaling on heat exchanger, and proper flame color; note odd sounds or smells; and check condition of venting. Remove debris around units.

In-house Property Manager/Maintenance Mechanic/Plumber

Circuit breakers Visual Inspection and exercise. In-house Property Manager/Maintenance Mechanic/ Electrician

Exterior Description To be

performed by Date Date

2

Date3

Decks Scrub mildewed areas and treat for water stains, mildew, and fungus. Check for dry-rot and repair if necessary.

In-house Property Manager/Maintenance Mechanic/Laborers

Roof Clean. Check for leaks. Check for damaged, loose or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks, vents, and skylights for leaks.

In-house Property Manager/Inspector

Pest Control Seal cracks and holes in the building enclosure, and make sure insect screens in windows are in working order and fit tightly.

Contractor:

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Property Manager/Inspector

Windows Clean. In-house Property Manager/Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Property Manager/Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to your house). Maintain grading.

In-house Property Manager/Inspector

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Property Manager/Inspector

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AREA 2

AMP #988

Robert B. Pitts

San Francisco

Housing Authority

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CAL 1-43: Robert Pitts Apartments

EIOP: 1991

Development type: Walk-up

Occupancy type: Family

Number of units: 203

Family: 203

Elderly: 0

Bedroom Distribution: 2 Bedroom (78)

3 Bedroom (114)

4 Bedroom (11)

Number of buildings: 17

Structure type: Wood Frame

Year constructed: 1991

Site Description

Robert Pitts Apartments are located on two blocks at Turk Street between Scott and Pierce. The

buildings are two and three-story wood framed detached walk-up type, with a community

building near Scott Street that has the manager’s offices and public spaces. There is also a

central courtyard with a play area and a small basketball court. There are six small asphalt-

paved parking lots that provide parking for a total of 80 cars.

The landscaping consists of small planted areas scattered throughout the site. As there is no

means for irrigation, some of the ground cover has eroded.

Building Envelope and Public Spaces Description

The buildings at Robert Pitts are wood framed, with a combination of wood lap siding and stucco

exterior with flat roofs. The community building has a stucco exterior and a flat roof over the

main portion of the building and a sloped roof with asphalt shingles over the entry.

Mechanical and Electrical Systems Description

Each dwelling unit is equipped with a water heater and gas-fired furnace, as well as an individual

electrical panel with circuit breakers.

Unit Interiors

Interior finishes consists of gypsum wallboard walls and ceilings. Floor coverings are a

combination of resilient tile and sheet vinyl flooring.

Apparent Safety Problems

None

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Summary of Issues

The Robert B. Pitts property will be upgraded and held. It is located in a stable neighborhood

and have low vacancy, turnover, and tenant accounts receivables, although the site do have

significant capital improvement needs identified in the 2007 Comprehensive Physical Needs

Assessment. The windows are in need of replacement, dry rot is present in several areas of the

building.

Strategies to Address issues

The Robert B. Pitts development will be maintained, repaired, and rehabilitated to the extent

possible within current funding constraints to maintain long term viability. Comprehensive

modernization work will be phased in accordance with the most recent CFP Annual and Five

Year Plans and subsequent plans to address all of the necessary improvements with limited

funding. In addition to maintenance, management and resident education on energy conservation

measures, this site will be target for potential new energy conservation measures to add to the

already completed through the Energy Services Contracting (ESCo).

As part of the fiscal strategy plan, it is critical for the Authority to leverage all available federal

dollars by applying for applicable HUD programs. Therefore, the plan includes applying for

Project Based Rental Assistance and/or Project-Based Vouchers under the federal Rental

Assistance Demonstration Program (RAD). Applications for the RAD Program were approved

by the Authority Board of Commissioners on September 26, 2013 and submitted to HUD on

September 27, 2013.

Robert B. Pitts units requested conversion for RAD are scheduled under Phase I Applications on

September 27, 2013.

The Authority is also implementing tenant repayment agreements to increase rent collections and

work with the City to improve security.

Vacant Unit Preparation

On the day a resident vacates a unit, the Property Manager or designee secures the unit and

schedules a move out inspection with the resident. If the resident cannot be contacted, the

inspection will be completed on the Move-in/Move-out Inspection form and placed in the tenant

file. The Property Manager notes all items which must be repaired. Units that are vacated by

residents shall be secured and cleaned out within seven days. For units requiring cleaning,

painting and minor plumbing, electrical and carpentry work, work orders prepared and

distributed to the appropriate Maintenance staff. Units requiring replacement of cabinets, doors,

flooring, plumbing and light fixtures as well as cleaning and painting are designated as Mod

units and rehabilitated with available modernization funding.

UPCS Inspections

PRE-REAC Inspections. HUD’s REAC contractors do a comprehensive property inspection

periodically, typically once per year. At least one week prior to these inspections, site

maintenance employees should do a quick inspection of a sampling of unit interiors, plus all

common areas, grounds, systems, etc. All problems should be corrected immediately. Common

REAC findings include all broken pavement and site trip hazards, leaks, vegetation overgrowth,

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graffiti, exposed wiring, blocked egress, inoperable smoke detectors, and outdated fire

extinguishers.

Common Area Inspections. Once per year, ALL common areas must be thoroughly inspected.

This includes meeting rooms, offices, hallways, program spaces, laundry areas, etc. At Robert

B. Pitts, this includes all laundry areas, lobbies, meeting rooms, program spaces, etc. SFHA staff

shall use inspection forms similar to those used by REAC Inspectors for each building and each

area.

Painting

The purpose of painting is to preserve structure and equipment from premature deterioration and

maintain them in appealing condition. Paint maintenance should result in substantial savings and

a pleasant environment.

Inspections will be conducted by in-house Inspectors and Property Managers as follows:

Conduct visual assessments for deteriorating paint and the failure of any lead hazard

reduction measures at unit turnover and every 12 months.

Address deteriorated paint through paint stabilization unless an evaluation states that

there is no lead-based paint.

Repair enclosures or encapsulations.

Perform other lead hazard reductions, as necessary.

If the initial reduction activity required the treatment of soil, identify and treat bare soil.

Provide a notice of lead hazard reduction activity.

Provide a written notice in the language of the occupant, to the extent feasible, to

occupants asking them to report deteriorated paint or failed encapsulation or enclosure.

Include the contact name, address, and telephone number. CPD recommends that the

notice be provided every 12 months or at unit turnover.

Extermination

The SFHA contracts out the services for an integrated pest control. The successful management

of pests requires an understanding of the target pest ecology and habits as well as the

environment in which they exist. It is the desire of SFHA for Contractor to work in partnership

with its residents to undertake a program of Integrated Pest Management (IPM) in the treatment

of pests.

Pest management activities are to be conducted on all Robert B. Pitts buildings and a five (5)

foot perimeter around these buildings. Exterior treatment includes control services, as needed,

for ants and mice. Contractor shall service twice per month all common areas including but not

limited to offices, laundry rooms, lobby, and dumpster areas within the apartment complex.

The integrated pest control includes pests such as: cockroaches, ants, bedbugs, spiders, silverfish,

flies, mosquitoes, stored product pests, scorpions, bats, rodents, raccoons, opossums, skunks, and

pigeons. Property Management shall monitor the Contractor activities to make sure that the

following requirements are followed.

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Ground and Janitorial Standards

The SFHA considers proper landscaping and maintenance of the grounds to be critical for a

successful property. “Curb Appeal” is one of the measures used by owners to determine if a

management company is performing well. Regardless of who is assigned the tasks involved, the

Property Manager is responsible for ensuring that the grounds are presentable at all times.

Methods and assignments vary according to property, as follows.

Robert B. Pitts: The grass cutting, edging, mulching, pruning and trimming are done by the

Maintenance Generalist II (with the assistance of the Maintenance Generalist I) who is also

charged with policing the grounds, picking up trash, and cleaning up at the recycling center, and

distributing notices to noncompliant tenants.

Trash Collection Schedule

Service Address Times

per week Days Service Description Units

Current Charge

s

1759-1771 EDDY STREET 3 M-W-F APARTMENT KEY CHARGE 1 26.58

APARTMENT 96 GALLON CART 5 1,239.75

SURCHARGE 16.12

6 1,282.45

1773-1779 EDDY STREET 3 M-W-F APARTMENT KEY CHARGE 1 26.58

APARTMENT 96 GALLON CART 5 1,239.75

SURCHARGE 16.12

6 ,282.45

1817-1827 EDDY STREET 3 M-W-F APARTMENT KEY CHARGE 1 26.58

APARTMENT 96 GALLON CART 5 1,239.75

SURCHARGE 16.12

6 1,282.45

1855-1867 EDDY STREET 3 M-W-F APARTMENT KEY CHARGE 1 26.58

APARTMENT 96 GALLON CART 5 1,239.75

SURCHARGE 16.12

6 1,282.45

1165-1179 PIERCE STREET 3 M-W-F APARTMENT KEY CHARGE 1 26.58

APARTMENT 96 GALLON CART 5 1,239.75

SURCHARGE 16.12

6 1,282.45

1722-1736 TURK STREET 3 M-W-F APARTMENT 96 GALLON CART 5 1,239.75

SURCHARGE 16.12

5 1,255.87

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1357-1371 EDDY STREET 1 -T----- APARTMENT 96 GALLON CART 5 413.25

SURCHARGE 5.37

5 418.62

Service Address Times

per week Days Service Description Units

Current Charge

s

1111-1113 SCOTT STREET 3 M-W-F APARTMENT 96 GALLON CART 5 1,239.75

SURCHARGE 16.12

5 1,255.87

1789-1795 EDDY STREET 3 M-W-F APARTMENT KEY CHARGE 1 26.58

APARTMENT 96 GALLON CART 5 1,239.75

SURCHARGE 16.12

6 1,282.45

1829-1841 EDDY STREET 3 M-W-F APARTMENT KEY CHARGE 1 26.58

APARTMENT 96 GALLON CART 5 1,239.75

SURCHARGE 16.12

6 1,282.45

1111-1151 PIERCE STREET 3 M-W-F APARTMENT KEY CHARGE 1 26.58

APARTMENT 96 GALLON CART 5 1,239.75

SURCHARGE 16.12

6 1,282.45

1620-1652 TURK STREET 3 M-W-F APARTMENT KEY CHARGE 1 26.58

APARTMENT 96 GALLON CART 5 1,239.75

SURCHARGE 16.12

6 1,282.45

1654-1670 TURK STREET 3 M-W-F APARTMENT KEY CHARGE 1 26.58

APARTMENT 96 GALLON CART 5 1,239.75

SURCHARGE 16.12

6 1,282.45

1670-1686 TURK ST 3 M-W-F- APARTMENT KEY CHARGE 1 26.58

APARTMENT 96 GALLON CART 5 1,239.75

SURCHARGE 16.12

6 1,282.45

1736-1772 TURK STREET 3 M-W-F APARTMENT 96 GALLON CART 10 2,479.50

SURCHARGE 32.23

10 2,511.73

1100-1110 SCOTT STREET 3 M-W-F- APARTMENT 96 GALLON CART 5 1,239.75

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-

SURCHARGE 16.12

5 1,255.87

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PREVENTIVE MAINTENANCE SCHEDULE DAILY.

Date last completed Routine Daily Check-ups

Description To be performed by

Date Date2 Date3

Inspect the grounds, to make sure that there are no health and safety hazards, such as broken fencing, flooded catch basins, etc., no significant trash, litter or bulk items, and that the grass and plantings are presentable.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check the mechanical room for leaks. In heating season, check that the boilers are running smoothly, that there are no leaks, and that the circulating pump is running.

Check the elevator. Each morning, ride the car up and back down. Check lights and fans, car leveling (flush with hall floor), excess vibration, and automatic door openers. Check that the emergency phone is working.

Check the trash rooms, trash chute, and dumpster, to ensure that there are no blockages or overflow.

Check fire alarm control panel (FACP) for trouble messages. Panel must be closed and locked.

WEEKLY

Date last completed Routine Weekly Check-ups

Description To be performed by

Date Date2 Date3

Check site lighting, after dark. Be sure that all site lighting operates after dark, and turns off at daylight. Reset time clocks as needed. Have blown bulbs or broken fixtures replaced or repaired promptly.

Property Manager/ Maintenance Mechanic/ Laborer and Custodian

SEMI-

MONTHLY

Date last completed Wheelchair Lifts Description To be performed

by Date Date2 Date3

Wheelchair Lifts Preventive Maintenance

Contractor should check the general operation of wheelchair lifts including: levels of lubrication, oil, and grease; drive cabinet; platform; doors and safety of operations. Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire,

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

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Modernizations, Acts of God and Power Outages.

FALL Date last completed

Plumbing Description To be

performed by Date Date

2

Date3

Plumbing shut-off valves

Inspect for proper operation. In-house plumber

Outside faucets Inspect for proper operation. Check for leaks In-house Maintenance Mechanic

Furnace and heater Service, clean and install filters In-house Maintenance Mechanic

Backflow prevention system

Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In-House plumber

Boiler Systems Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In house steamfitter

Faucet aerators Check for proper flow of water. If the flow is reduced, clean the aerator screens. During the first two months, the faucet aerators could require more frequent cleaning.

In-house Maintenance Mechanic

Interior Description To be

performed by Date Date

2

Date3

Countertops Inspect for separations at sinks and backsplash. Recaulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Tub enclosures Inspect caulking and recaulk if necessary. In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and

appliances

Description To be

performed by Date Date

2

Date3

Heating system Service heating system and heat pump. In House Electrician

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Exterior Description To be

performed by Date Date

2

Date3

Roof Check for leaks. Check for damaged, loose, or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks and vents for leaks.

In-house Maintenance Mechanic/ Inspector

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Maintenance Mechanic/ Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Maintenance Mechanic/ Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to the buildings). Maintain grading.

In-house Laborer

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Maintenance Mechanic/ Inspector

Sewer rooting Apply jetter to main pipes to clean up root masses grouth.

In-house Plumber

SPRING

Date last completed

Interior Description To be

performed by Date Date

2

Date3

Attic Examine for evidence of any leaks. Check insulation and remove or add if necessary. Check for evidence of birds, squirrels, raccoons, etc. Check for proper ventilation.

In-house Maintenance Mechanic/ Inspector

Countertops Inspect for separations at sinks and backsplash. Re-caulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Shower doors/tub enclosures

Inspect for proper fit. Adjust if necessary. Inspect caulking and recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

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Electrical and appliances

Description To be

performed by Date Date

2

Date3

Heating and cooling system

General furnace inspection: Look for rust, scaling on heat exchanger, and proper flame color; note odd sounds or smells; and check condition of venting. Remove debris around units.

In-house Property Manager/Maintenance Mechanic/Plumber

Circuit breakers Visual Inspection and exercise. In-house Property Manager/Maintenance Mechanic/ Electrician

Exterior Description To be

performed by Date Date

2

Date3

Decks Scrub mildewed areas and treat for water stains, mildew, and fungus. Check for dry-rot and repair if necessary.

In-house Property Manager/Maintenance Mechanic/Laborers

Roof Clean. Check for leaks. Check for damaged, loose or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks, vents, and skylights for leaks.

In-house Property Manager/Inspector

Pest Control Seal cracks and holes in the building enclosure, and make sure insect screens in windows are in working order and fit tightly.

Contractor:

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Property Manager/Inspector

Windows Clean. In-house Property Manager/Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Property Manager/Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to your house). Maintain grading.

In-house Property Manager/Inspector

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Property Manager/Inspector

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AREA 3

AMP #972

Ping Yuen / 227 Bay Street

San Francisco

Housing Authority

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CAL 1-15: Ping Yuen

EIOP: 1955

Development type: High-rise

Occupancy type: Family

Number of units: 234

Family: 234

Elderly: 0

Bedroom Distribution: One bedroom: 46

Two bedroom: 92

Three bedroom: 75

Four bedroom: 21

Number of buildings: 3

Structure type: Reinforced concrete

Year constructed: 1952

Site Description

Ping Yuen is located in a three-block area on Pacific Avenue between Powell Street and

Columbus Avenue. The development covers the entire length of the block between Stockton

Street and Grant Avenue with a seven-story building; at the two flanking blocks, six-story

buildings extend more than half of each block's street frontage. The three high-rise buildings that

comprise Ping Yuen have exterior balconies, serving as corridors to unit entry doors. Interior

courtyards are defined by building wings and walls of adjacent buildings. The site slopes down

from Powell Street to Columbus Avenue. No parking is provided at any of the buildings. Site

plantings are mostly limited to planter boxes. The interior courtyards also contain playground

areas and community gardens.

Building Envelope and Public Spaces Description

Ping Yuen's buildings are constructed of reinforced concrete with exterior balcony walkways

supported by concrete columns. All roofs are of built-up roofing and are low slope in

configuration, drained by perimeter gutters and downspouts. Public and common spaces are

typically located at the ground floors. All of the dwelling units are accessed from the balcony

walkways.

Mechanical and Electrical Systems Description

Boilers provide both heat and domestic hot water to all of the buildings. Electric panels are a

combination of breakers and fuse boxes and located in each unit.

Traction elevators and stairs provide vertical circulation throughout the development.

Unit Interiors

The interior finishes of walls and ceilings consist of painted concrete and plaster. The floor

covering is resilient tile.

There are no range hood/fans at these kitchens.

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Apparent Safety Problems

There is vinyl asbestos tile present that will eventually need to be removed. The building

mounted site lights are inadequate and need to be upgraded.

Summary of Issues

The windows need to be replaced due to the deterioration of the frames. The intercom system is

worn out and should be replaced, the sewer system is obsolete and is breaking in several places,

the roof is severely deteriorated, balconies are cracked and show damage of water filtration,

existing galvanized piping is leaking and requires constant maintenance, the trash compactor no

longer functions properly and needs to be replaced, the roof is severely deteriorated, vinyl

asbestos tile is present and needs to be abated, the kitchens in all the units need to be

rehabilitated

Strategies to Address Issues

Ping Yuen is a potential candidate for Mixed Finance Modernization or Disposition to

Partnership with SFHA Affiliate Manager General Partner.

As part of the fiscal strategy plan, it is critical for the Authority to leverage all available federal

dollars by applying for applicable HUD programs. Therefore, the plan includes applying for

Project Based Rental Assistance and/or Project-Based Vouchers under the federal Rental

Assistance Demonstration Program (RAD). Applications for the RAD Program were approved

by the Authority Board of Commissioners on September 26, 2013.

Ping Yuen units requested conversion for RAD are scheduled under Phase II Applications on

2014.

In addition to the RAD applications, the financing strategy as contemplated by the Plan relies

also upon HUD’s Section 18 Disposition/Demolition program which will permit the Authority to

obtain additional Section 8 vouchers. Applications for the Section 18 Program were approved by

the Authority Board of Commissioners on December 12, 2013 and will be submitted to HUD on

January 2014.

The Ping Yuen site is proposed for Section 18 application and subsequent disposition.

The Authority intends to develop this project a mixed finance project and use Section 8

vouchers, plus additional funds from private funding source, equity partners under the low

income housing tax credit program and other eligible sources. Such an approach will allow the

tenants of Authority sites to benefit from immediate and long term rehabilitation work while

preserving existing affordability.

The Authority is also implementing tenant repayment agreements to increase rent collections and

work with the City to improve security.

Vacant Unit Preparation

On the day a resident vacates a unit, the Property Manager or designee secures the unit and

schedules a move out inspection with the resident. If the resident cannot be contacted, the

inspection will be completed on the Move-in/Move-out Inspection form and placed in the tenant

file. The Property Manager notes all items which must be repaired. Units that are vacated by

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residents shall be secured and cleaned out within seven days. For units requiring cleaning,

painting and minor plumbing, electrical and carpentry work, work orders prepared and

distributed to the appropriate Maintenance staff. Units requiring replacement of cabinets, doors,

flooring, plumbing and light fixtures as well as cleaning and painting are designated as Mod

units and rehabilitated with available modernization funding.

UPCS Inspections

PRE-REAC Inspections. HUD’s REAC contractors do a comprehensive property inspection

periodically, typically once per year. At least one week prior to these inspections, site

maintenance employees should do a quick inspection of a sampling of unit interiors, plus all

common areas, grounds, systems, etc. All problems should be corrected immediately. Common

REAC findings include all broken pavement and site trip hazards, leaks, vegetation overgrowth,

graffiti, exposed wiring, blocked egress, inoperable smoke detectors, and outdated fire

extinguishers.

Common Area Inspections. Once per year, ALL common areas must be thoroughly inspected.

This includes meeting rooms, offices, hallways, program spaces, laundry areas, etc. At Ping

Yuen, this includes all laundry areas, lobbies, meeting rooms, program spaces, etc. SFHA staff

shall use inspection forms similar to those used by REAC Inspectors for each building and each

area.

Painting

The purpose of painting is to preserve structure and equipment from premature deterioration and

maintain them in appealing condition. Paint maintenance should result in substantial savings and

a pleasant environment.

Inspections will be conducted by in-house Inspectors and Property Managers as follows:

Conduct visual assessments for deteriorating paint and the failure of any lead hazard

reduction measures at unit turnover and every 12 months.

Address deteriorated paint through paint stabilization unless an evaluation states that

there is no lead-based paint.

Repair enclosures or encapsulations.

Perform other lead hazard reductions, as necessary.

If the initial reduction activity required the treatment of soil, identify and treat bare soil.

Provide a notice of lead hazard reduction activity.

Provide a written notice in the language of the occupant, to the extent feasible, to

occupants asking them to report deteriorated paint or failed encapsulation or enclosure.

Include the contact name, address, and telephone number. CPD recommends that the

notice be provided every 12 months or at unit turnover.

Extermination

The SFHA contracts out the services for an integrated pest control. The successful management

of pests requires an understanding of the target pest ecology and habits as well as the

environment in which they exist. It is the desire of SFHA for Contractor to work in partnership

with its residents to undertake a program of Integrated Pest Management (IPM) in the treatment

of pests.

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Pest management activities are to be conducted on all Ping Yuen buildings and a five (5) foot

perimeter around these buildings. Exterior treatment includes control services, as needed, for

ants and mice. Contractor shall service twice per month all common areas including but not

limited to offices, laundry rooms, lobby, and dumpster areas within the apartment complex.

The integrated pest control includes pests such as: cockroaches, ants, bedbugs, spiders, silverfish,

flies, mosquitoes, stored product pests, scorpions, bats, rodents, raccoons, opossums, skunks, and

pigeons. Property Management shall monitor the Contractor activities to make sure that the

following requirements are followed.

Ground and Janitorial Standards

The SFHA considers proper landscaping and maintenance of the grounds to be critical for a

successful property. “Curb Appeal” is one of the measures used by owners to determine if a

management company is performing well. Regardless of who is assigned the tasks involved, the

Property Manager is responsible for ensuring that the grounds are presentable at all times.

Methods and assignments vary according to property, as follows.

Ping Yuen: The grass cutting, edging, mulching, pruning and trimming are done by the

Maintenance Generalist II (with the assistance of the Maintenance Generalist I) who is also

charged with policing the grounds, picking up trash, and cleaning up at the recycling center, and

distributing notices to noncompliant tenants.

Trash Collection Schedule Service Address Times per

week Days Service Description Units Current

Charges

655 PACIFIC AVE. 1 -T----- APT ORGANICS 64 GAL GREEN 1 -

APT KEY CHARGE ORGANICS 1 8.86

SPECIAL PICK UP BY APPT 1 -

2 -T--F-- APARTMENT KEY CHARGE 2 35.44

COMINGLED - RECYCLING 96 GAL 2 -

APARTMENT 96 GALLON CART 5 826.50

SURCHARGE 10.74

12 881.54

711 PACIFIC AVE. 1 -T----- APT ORGANICS 64 GAL GREEN 1 -

APT KEY CHARGE ORGANICS 1 8.86

SPECIAL PICK UP BY APPT 1 -

2 -T--F-- APARTMENT KEY CHARGE 2 35.44

COMINGLED - RECYCLING 96 GAL 1 -

APARTMENT 96 GALLON CART 5 826.50

SURCHARGE 10.74

11 881.54

795 PACIFIC AVE. 1 -T----- APT ORGANICS 64 GAL GREEN 1 -

SPECIAL PICK UP BY APPT 1 -

2 -T--F-- APARTMENT KEY CHARGE 3 53.16

COMINGLED - RECYCLING 96 GAL 1 -

APARTMENT 96 GALLON CART 5 826.50

SURCHARGE 10.74

11 890.40

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895 PACIFIC AVE. 1 -T----- APT ORGANICS 64 GAL GREEN 1 -

APT KEY CHARGE ORGANICS 1 8.86

SPECIAL PICK UP BY APPT 1 -

2 -T--F-- APARTMENT KEY CHARGE 2 35.44

COMINGLED - RECYCLING 96 GAL 2 -

APARTMENT 96 GALLON CART 5 826.50

SURCHARGE 10.74

12 881.54

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PREVENTIVE MAINTENANCE SCHEDULE

DAILY.

Date last

completed Routine Daily Check-ups

Description To be performed by

Date Date2 Date3

Inspect the grounds, to make sure that there are no health and safety hazards, such as broken fencing, flooded catch basins, etc., no significant trash, litter or bulk items, and that the grass and plantings are presentable.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check the mechanical room for leaks. In heating season, check that the boilers are running smoothly, that there are no leaks, and that the circulating pump is running.

Check the elevator. Each morning, ride the car up and back down. Check lights and fans, car leveling (flush with hall floor), excess vibration, and automatic door openers. Check that the emergency phone is working.

Check the trash rooms, trash chute, and dumpster, to ensure that there are no blockages or overflow.

Check fire alarm control panel (FACP) for trouble messages. Panel must be closed and locked.

WEEKLY

Date last

completed Routine Weekly Check-ups

Description To be performed by

Date Date2 Date3

Check Fire Alarm Control Panel. Make sure that the panel is locked, that there are no alarms or trouble signals, and that the panel and shut-offs are unobstructed.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check fire pump and sprinkler system, to see that there are no leaks, that the system pressure is up, and that the equipment is unobstructed.

Check the emergency generator, at its weekly exercise cycle, to be sure that it is running smoothly, that it is cooling, and that it is not smoking excessively.

Check site lighting, after dark. Be sure that all site lighting operates after dark, and turns off at daylight. Reset time clocks as needed. Have blown bulbs or broken fixtures replaced or repaired promptly.

SEMI-

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MONTHLY Date last

completed Wheelchair Lifts Description To be performed

by Date Date2 Date

3

Wheelchair Lifts Preventive Maintenance

Contractor should check the general operation of wheelchair lifts including: levels of lubrication, oil, and grease; drive cabinet; platform; doors and safety of operations. Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

MONTHLY Date last

completed Elevators Description To be performed

by Date Date2 Date

3

Elevator Preventive maintenance and services

Contractor inspections will include: Machine rooms, machinery and controls, cars, hoist ways including car, interior. Items that are not covered under Monthly Maintenance services: Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

QUARTERLY Date last

completed

Building Systems Description To be performed

by Date Date

2

Date

3 Fire Alarm Systems This professional firm will provide

monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: International Fire Inc. Communications Number: (415) 378-9934

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Fire Standpipes, pressure valves, pumps and sprinkler systems

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include:1. Provide quarterly inspections, annual inspections and written reports to the SFFD;2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency;4. Observe, maintain and test equipment periodically

Contractor:International Fire Inc.Communications Number: (415) 378-9934

Stand by generators

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: Energy Systems Communications Number: (209) 870-1913

FALL

Date last

completed

Plumbing Description To be performed

by Date Date

2

Date

3 Plumbing shut-off valves

Inspect for proper operation. In-house plumber

Outside faucets Inspect for proper operation. Check for leaks In-house Maintenance Mechanic

Furnace and heater Service, clean and install filters In-house Maintenance Mechanic

Backflow prevention system

Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In-House plumber

Boiler Systems Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In house steamfitter

Faucet aerators Check for proper flow of water. If the flow is reduced, clean the aerator screens. During the first two months, the faucet aerators could require more frequent cleaning.

In-house Maintenance Mechanic

Interior Description To be performed Date Date Date

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by 2 3

Trash chute systems

The Trash Chute system in the building MUST be maintained to avoid Fire and Smoke Damage, Fire Code Violations, Resident Injuries, Odors and Pest Infestation. Power Wash the inside of Trash Chute with super-heated water combined with a Citra-based solution/degreaser. Clean Trash Chute Doors by hand on the inside, collected “sludge” is scraped away to allow proper closure of the door. The exterior of the trash chute doors are hand-polished with stainless steel cleaner. Door hardware lubricated and tightened The Dumpster/Compactor Room(s) shall be power washed and deodorized, and Dumpsters and Compactors can be treated with a time-release odor control. Chute Maintenance shall include treating chutes for deterrence of rodents, roaches and other pests.

In-house laborer/custodian

Countertops Inspect for separations at sinks and backsplash. Recaulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Tub enclosures Inspect caulking and recaulk if necessary. In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and

appliances

Description To be performed

by Date Date

2

Date

3 Heating system Service heating system and heat pump. In House

Electrician

Exhaust fan systems

Remove debris from around units and clean with garden hose. Remove window air conditioner or protect with weatherproof cover. Clean and replace filters if necessary.

In House Electrician

Exit and emergency lighting systems

Inspect and service if necessary. In-house Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3

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Roof Check for leaks. Check for damaged, loose, or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks and vents for leaks.

In-house Maintenance Mechanic/ Inspector

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Maintenance Mechanic/ Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Maintenance Mechanic/ Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to the buildings). Maintain grading.

In-house Laborer

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Maintenance Mechanic/ Inspector

Sewer rooting Apply jetter to main pipes to clean up root masses grouth.

In-house Plumber

SPRING

Date last

completed

Interior Description To be performed

by Date Date

2

Date

3 Countertops Inspect for separations at sinks and

backsplash. Re-caulk where required. In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Shower doors/tub enclosures

Inspect for proper fit. Adjust if necessary. Inspect caulking and recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and appliances

Description To be performed

by Date Date

2

Date

3

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Heating and cooling system

General furnace inspection: Look for rust, scaling on heat exchanger, and proper flame color; note odd sounds or smells; and check condition of venting. Remove debris around units.

In-house Property Manager/Maintenance Mechanic/Plumber

Circuit breakers Visual Inspection and exercise. In-house Property Manager/Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3 Roof Clean. Check for leaks. Check for damaged,

loose or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks, vents, and skylights for leaks.

In-house Property Manager/Inspector

Pest Control Seal cracks and holes in the building enclosure, and make sure insect screens in windows are in working order and fit tightly.

Contractor:

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Property Manager/Inspector

Windows Clean. In-house Property Manager/Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Property Manager/Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to your house). Maintain grading.

In-house Property Manager/Inspector

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Property Manager/Inspector

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CAL 1-36: 227 Bay

EIOP: 1971

Development Type: Low-rise

Occupancy Type: Senior

Number of units: 50

Family: 0

Elderly: 50

Bedroom Distribution: Studio: 48

One bedroom: 2

Number of buildings: 1

Structure Type: Concrete/Wood Frame

Year constructed: 1970

Site Description

This senior building is located on Bay Street between Powell and Stockton. The building is

shaped in the form of an “I” and rises four stories from grade level to a flat roof. The site is

relatively flat and rectangular in shape. With the “I” shape of the building on this site, three well-

defined courtyards are formed, one on each side and a large courtyard in the rear. All courtyards

have concrete paving and are located over the garage level. These are the only outdoor areas on

the site. Landscaping is limited to planters located in each courtyard.

Building Envelope and Public Spaces Description

The ground floor walls are reinforced CMU block and the upper floors are wood frame with

wood siding, stucco and brick. The low slope roof is covered by a membrane surface. The

ground floor contains a small entrance lobby, the mechanical room, laundry room and a parking

garage that is entered off Bay Street. The remaining three floors house all 50 dwelling units and a

community room. Units are accessed by an interior corridor that follows the shape of the

building and can be reached by two stairs located in the west side of the building and an elevator

in the northwest corner near the entry.

Mechanical and Electrical Systems Description

HVAC units are installed in each apartment and provide heating and ventilation for each tenant.

Electric baseboard heaters heat the public spaces and common areas. Domestic hot water is

provided for all interiors spaces by boilers located in the parking garage.

The electrical system is a circuit breaker style located in each unit.

One hydraulic elevator is located within the building.

Unit Interiors

Unit finishes consist of painted gypsum wallboard walls and ceilings. The floor coverings

consist of carpet, resilient tile and resilient vinyl in kitchens and baths.

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Apparent Safety Problems

None.

Summary of Issues

Upgrade and hold. This property is sound and fit well into the surrounding neighborhoods in

both scale and building types. Vacancy and turnover rates are low, and tenant accounts

receivables are low. They require only moderate rehabilitation identified in the 2007

Comprehensive Physical Needs Assessment to continue to provide decent housing for public

housing residents consistent with the Authority's PHA Plan, CFP Plans, and Energy Plan.

As part of the fiscal strategy plan, it is critical for the Authority to leverage all available federal

dollars by applying for applicable HUD programs. Therefore, the plan includes applying for

Project Based Rental Assistance and/or Project-Based Vouchers under the federal Rental

Assistance Demonstration Program (RAD). Applications for the RAD Program were approved

by the Authority Board of Commissioners on September 26, 2013 and submitted to HUD on

September 27, 2013.

The 227 Bay units requested conversion for RAD are scheduled under Phase I Applications on

September 27, 2013.

The Authority is also implementing tenant repayment agreements to increase rent collections and

work with the City to improve security.

Strategies to Address issues

227 Bay Street will be maintained, repaired, and rehabilitated to the extent possible within

current funding constraints to retain their long term viability. Capital improvements will be

phased in accordance with the most recent CFP Annual and Five Year Plans and subsequent

plans to address the necessary improvements with limited funding. In addition to maintenance,

management and resident education on energy conservation measures, this site will be target for

potential new energy conservation measures to add to the already completed through the Energy

Services Contracting (ESCo).

Vacant Unit Preparation

On the day a resident vacates a unit, the Property Manager or designee secures the unit and

schedules a move out inspection with the resident. If the resident cannot be contacted, the

inspection will be completed on the Move-in/Move-out Inspection form and placed in the tenant

file. The Property Manager notes all items which must be repaired. Units that are vacated by

residents shall be secured and cleaned out within seven days. For units requiring cleaning,

painting and minor plumbing, electrical and carpentry work, work orders prepared and

distributed to the appropriate Maintenance staff. Units requiring replacement of cabinets, doors,

flooring, plumbing and light fixtures as well as cleaning and painting are designated as Mod

units and rehabilitated with available modernization funding.

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UPCS Inspections

PRE-REAC Inspections. HUD’s REAC contractors do a comprehensive property inspection

periodically, typically once per year. At least one week prior to these inspections, site

maintenance employees should do a quick inspection of a sampling of unit interiors, plus all

common areas, grounds, systems, etc. All problems should be corrected immediately. Common

REAC findings include all broken pavement and site trip hazards, leaks, vegetation overgrowth,

graffiti, exposed wiring, blocked egress, inoperable smoke detectors, and outdated fire

extinguishers.

Common Area Inspections. Once per year, ALL common areas must be thoroughly inspected.

This includes meeting rooms, offices, hallways, program spaces, laundry areas, etc. At 227 Bay

Street, this includes all laundry areas, lobbies, meeting rooms, program spaces, etc. SFHA staff

shall use inspection forms similar to those used by REAC Inspectors for each building and each

area.

Painting

The purpose of painting is to preserve structure and equipment from premature deterioration and

maintain them in appealing condition. Paint maintenance should result in substantial savings and

a pleasant environment.

Inspections will be conducted by in-house Inspectors and Property Managers as follows:

Conduct visual assessments for deteriorating paint and the failure of any lead hazard

reduction measures at unit turnover and every 12 months.

Address deteriorated paint through paint stabilization unless an evaluation states that

there is no lead-based paint.

Repair enclosures or encapsulations.

Perform other lead hazard reductions, as necessary.

If the initial reduction activity required the treatment of soil, identify and treat bare soil.

Provide a notice of lead hazard reduction activity.

Provide a written notice in the language of the occupant, to the extent feasible, to

occupants asking them to report deteriorated paint or failed encapsulation or enclosure.

Include the contact name, address, and telephone number. CPD recommends that the

notice be provided every 12 months or at unit turnover.

Extermination

The SFHA contracts out the services for an integrated pest control. The successful management

of pests requires an understanding of the target pest ecology and habits as well as the

environment in which they exist. It is the desire of SFHA for Contractor to work in partnership

with its residents to undertake a program of Integrated Pest Management (IPM) in the treatment

of pests.

Exterior treatment includes control services, as needed, for ants and mice. Contractor shall

service twice per month all common areas including but not limited to offices, laundry rooms,

lobby, and dumpster areas within the apartment complex.

The integrated pest control includes pests such as: cockroaches, ants, bedbugs, spiders, silverfish,

flies, mosquitoes, stored product pests, scorpions, bats, rodents, raccoons, opossums, skunks, and

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pigeons. Property Management shall monitor the Contractor activities to make sure that the

following requirements are followed.

Ground and Janitorial Standards

The SFHA considers proper landscaping and maintenance of the grounds to be critical for a

successful property. “Curb Appeal” is one of the measures used by owners to determine if a

management company is performing well. Regardless of who is assigned the tasks involved, the

Property Manager is responsible for ensuring that the grounds are presentable at all times.

Methods and assignments vary according to property, as follows.

227 Bay Street: The common area cleaning and maintenance are done by the Maintenance

Generalist II (with the assistance of the Maintenance Generalist I) who is also charged with

policing the site, picking up trash, cleaning up at the trash room and trash chutes, and distributing

notices to noncompliant tenants.

Trash Collection Schedule

Service Address Times

per week

Days Service Description Units Current Charges

227 BAY ST. 1 M SPECIAL PICK UP BY APPT 1 -

3 M-W-F APARTMENT KEY CHARGE 1 26.58

COMINGLED - RECYCLING 96 GAL 1 -

APARTMENT 2 YARD CONTAINER 1 1,043.46

SURCHARGE 13.56

4 1,083.60

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PREVENTIVE MAINTENANCE SCHEDULE

DAILY.

Date last

completed Routine Daily Check-ups

Description To be performed by

Date Date2 Date3

Inspect the grounds, to make sure that there are no health and safety hazards, such as broken fencing, flooded catch basins, etc., no significant trash, litter or bulk items, and that the grass and plantings are presentable.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check the mechanical room for leaks. In heating season, check that the boilers are running smoothly, that there are no leaks, and that the circulating pump is running.

Check the elevator. Each morning, ride the car up and back down. Check lights and fans, car leveling (flush with hall floor), excess vibration, and automatic door openers. Check that the emergency phone is working.

Check the trash rooms, trash chute, and dumpster, to ensure that there are no blockages or overflow.

Check fire alarm control panel (FACP) for trouble messages. Panel must be closed and locked.

WEEKLY

Date last

completed Routine Weekly Check-ups

Description To be performed by

Date Date2 Date3

Check Fire Alarm Control Panel. Make sure that the panel is locked, that there are no alarms or trouble signals, and that the panel and shut-offs are unobstructed.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check fire pump and sprinkler system, to see that there are no leaks, that the system pressure is up, and that the equipment is unobstructed.

Check the emergency generator, at its weekly exercise cycle, to be sure that it is running smoothly, that it is cooling, and that it is not smoking excessively.

Check site lighting, after dark. Be sure that all site lighting operates after dark, and turns off at daylight. Reset time clocks as needed. Have blown bulbs or broken fixtures replaced or repaired promptly.

SEMI-

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MONTHLY Date last

completed Wheelchair Lifts Description To be performed

by Date Date2 Date

3

Wheelchair Lifts Preventive Maintenance

Contractor should check the general operation of wheelchair lifts including: levels of lubrication, oil, and grease; drive cabinet; platform; doors and safety of operations. Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

MONTHLY Date last

completed Elevators Description To be performed

by Date Date2 Date

3

Elevator Preventive maintenance and services

Contractor inspections will include: Machine rooms, machinery and controls, cars, hoist ways including car, interior. Items that are not covered under Monthly Maintenance services: Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

QUARTERLY Date last

completed

Building Systems Description To be performed

by Date Date

2

Date

3 Fire Alarm Systems This professional firm will provide

monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: International Fire Inc. Communications Number: (415) 378-9934

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Fire Standpipes, pressure valves, pumps and sprinkler systems

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include:1. Provide quarterly inspections, annual inspections and written reports to the SFFD;2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency;4. Observe, maintain and test equipment periodically

Contractor:International Fire Inc.Communications Number: (415) 378-9934

Stand by generators

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: Energy Systems Communications Number: (209) 870-1913

FALL

Date last

completed

Plumbing Description To be performed

by Date Date

2

Date

3 Plumbing shut-off valves

Inspect for proper operation. In-house plumber

Outside faucets Inspect for proper operation. Check for leaks In-house Maintenance Mechanic

Furnace and heater Service, clean and install filters In-house Maintenance Mechanic

Backflow prevention system

Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In-House plumber

Boiler Systems Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In house steamfitter

Faucet aerators Check for proper flow of water. If the flow is reduced, clean the aerator screens. During the first two months, the faucet aerators could require more frequent cleaning.

In-house Maintenance Mechanic

Interior Description To be performed Date Date Date

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by 2 3

Trash chute systems

The Trash Chute system in the building MUST be maintained to avoid Fire and Smoke Damage, Fire Code Violations, Resident Injuries, Odors and Pest Infestation. Power Wash the inside of Trash Chute with super-heated water combined with a Citra-based solution/degreaser. Clean Trash Chute Doors by hand on the inside, collected “sludge” is scraped away to allow proper closure of the door. The exterior of the trash chute doors are hand-polished with stainless steel cleaner. Door hardware lubricated and tightened The Dumpster/Compactor Room(s) shall be power washed and deodorized, and Dumpsters and Compactors can be treated with a time-release odor control. Chute Maintenance shall include treating chutes for deterrence of rodents, roaches and other pests.

In-house laborer/custodian

Countertops Inspect for separations at sinks and backsplash. Recaulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Tub enclosures Inspect caulking and recaulk if necessary. In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and

appliances

Description To be performed

by Date Date

2

Date

3 Heating system Service heating system and heat pump. In House

Electrician

Exhaust fan systems

Remove debris from around units and clean with garden hose. Remove window air conditioner or protect with weatherproof cover. Clean and replace filters if necessary.

In House Electrician

Exit and emergency lighting systems

Inspect and service if necessary. In-house Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3

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Roof Check for leaks. Check for damaged, loose, or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks and vents for leaks.

In-house Maintenance Mechanic/ Inspector

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Maintenance Mechanic/ Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Maintenance Mechanic/ Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to the buildings). Maintain grading.

In-house Laborer

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Maintenance Mechanic/ Inspector

Sewer rooting Apply jetter to main pipes to clean up root masses grouth.

In-house Plumber

SPRING

Date last

completed

Interior Description To be performed

by Date Date

2

Date

3 Countertops Inspect for separations at sinks and

backsplash. Re-caulk where required. In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Shower doors/tub enclosures

Inspect for proper fit. Adjust if necessary. Inspect caulking and recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and appliances

Description To be performed

by Date Date

2

Date

3

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Heating and cooling system

General furnace inspection: Look for rust, scaling on heat exchanger, and proper flame color; note odd sounds or smells; and check condition of venting. Remove debris around units.

In-house Property Manager/Maintenance Mechanic/Plumber

Circuit breakers Visual Inspection and exercise. In-house Property Manager/Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3 Roof Clean. Check for leaks. Check for damaged,

loose or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks, vents, and skylights for leaks.

In-house Property Manager/Inspector

Pest Control Seal cracks and holes in the building enclosure, and make sure insect screens in windows are in working order and fit tightly.

Contractor:

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Property Manager/Inspector

Windows Clean. In-house Property Manager/Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Property Manager/Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to your house). Maintain grading.

In-house Property Manager/Inspector

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Property Manager/Inspector

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AREA 3

AMP #976 & AMP #992

Ping Yuen North / 990 Pacific

San Francisco

Housing Authority

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CAL 1-18(6): Ping Yuen North

EIOP: 1962

Development type: 12 story concrete high-rise

Occupancy type: Senior and Family

Number of units: 194

Family: 150

Elderly: 44

Bedroom Distribution: Studio: 44

1 Bedroom: 31

2 Bedroom: 99

3 Bedroom: 20

Number of buildings: 1

Structure type: Reinforced Concrete

Year constructed: 1961

Site Description

Ping Yuen North is located in San Francisco’s Chinatown district on Pacific Avenue at Stockton

Street. Apartments open onto exterior corridor balconies, and the main floor contains the project

office, garbage room, and boiler room. The ground floor of the Pacific Avenue block contains

community spaces and a common kitchen.

Onsite parking is available for approximately 40 cars, with a large portion located in an

underground parking lot beneath a newly constructed residential building. The western half of

the site contains a basketball court, a tot lot and plantings. Site plantings are limited to small

concrete planters and a continuous planting strip along the western edge of the site. All other

areas are paved with concrete.

Building Envelope and Public Spaces Description

The building is constructed entirely of cast-in-place concrete. The roof is low slope in

configuration, draining to interior building drains. Many of the exterior balcony drains are

blocked with dirt and rusted, causing the surrounding concrete surfaces to spall. Dwelling unit

access is from exterior corridor balconies that are accessed from the stairwells or elevators.

Mechanical and Electrical Systems Description

Boilers supply domestic hot water and heating for unit radiators. The main electrical panel is

located in the electrical room. Sub-panels have circuit breakers for groups of units on each floor

and each unit has its own circuit breaker panel. Three traction elevators and two stairwells

provide vertical circulation.

Unit Interiors

The unit finishes consist of painted concrete ceilings and walls. Interior partitions have a plaster

wall finish. The floor coverings throughout the units are resilient tile. Smoke detectors have

been installed in all the units. There is also a fire sprinkler system with a single head above the

entry door in each unit.

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Apparent Safety Problems

There is vinyl asbestos tile present that will eventually need to be removed.

Summary of Issues

The window frames are corroded and don’t function and should be replaced. The Elevators are

in need of replacement. Ping Yuen North has a limited sprinkler system with sprinkler units

installed only at unit entries. The system needs to be upgraded to provide complete protection.

Strategies to Address issues

Ping Yuen North is a potential candidate for Mixed Finance Modernization or Disposition to

Partnership with SFHA Affiliate Manager General Partner. As part of the fiscal strategy plan, it

is critical for the Authority to leverage all available federal dollars by applying for applicable

HUD programs. Therefore, the plan includes applying for Project Based Rental Assistance

and/or Project-Based Vouchers under the federal Rental Assistance Demonstration Program

(RAD). Applications for the RAD Program were approved by the Authority Board of

Commissioners on September 26, 2013.

The Ping Yuen North units requested conversion for RAD are scheduled under Phase II

Applications on 2014.

In addition to the RAD applications, the financing strategy as contemplated by the Plan relies

also upon HUD’s Section 18 Disposition/Demolition program which will permit the Authority to

obtain additional Section 8 vouchers. Applications for the Section 18 Program were approved by

the Authority Board of Commissioners on December 12, 2013 and will be submitted to HUD on

January 2014.

The Ping Yuen North site is proposed for Section 18 application and subsequent disposition.

The Authority intends to develop this project a mixed finance project and use Section 8

vouchers, plus additional funds from private funding source, equity partners under the low

income housing tax credit program and other eligible sources. Such an approach will allow the

tenants of Authority sites to benefit from immediate and long term rehabilitation work while

preserving existing affordability.

The Authority is also implementing tenant repayment agreements to increase rent collections and

work with the City to improve security.

Vacant Unit Preparation

On the day a resident vacates a unit, the Property Manager or designee secures the unit and

schedules a move out inspection with the resident. If the resident cannot be contacted, the

inspection will be completed on the Move-in/Move-out Inspection form and placed in the tenant

file. The Property Manager notes all items which must be repaired. Units that are vacated by

residents shall be secured and cleaned out within seven days. For units requiring cleaning,

painting and minor plumbing, electrical and carpentry work, work orders prepared and

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distributed to the appropriate Maintenance staff. Units requiring replacement of cabinets, doors,

flooring, plumbing and light fixtures as well as cleaning and painting are designated as Mod

units and rehabilitated with available modernization funding.

UPCS Inspections

PRE-REAC Inspections. HUD’s REAC contractors do a comprehensive property inspection

periodically, typically once per year. At least one week prior to these inspections, site

maintenance employees should do a quick inspection of a sampling of unit interiors, plus all

common areas, grounds, systems, etc. All problems should be corrected immediately. Common

REAC findings include all broken pavement and site trip hazards, leaks, vegetation overgrowth,

graffiti, exposed wiring, blocked egress, inoperable smoke detectors, and outdated fire

extinguishers.

Common Area Inspections. Once per year, ALL common areas must be thoroughly inspected.

This includes meeting rooms, offices, hallways, program spaces, laundry areas, etc. At Ping

Yuen North, this includes all laundry areas, lobbies, meeting rooms, program spaces, etc. SFHA

staff shall use inspection forms similar to those used by REAC Inspectors for each building and

each area.

Painting

The purpose of painting is to preserve structure and equipment from premature deterioration and

maintain them in appealing condition. Paint maintenance should result in substantial savings and

a pleasant environment.

Inspections will be conducted by in-house Inspectors and Property Managers as follows:

Conduct visual assessments for deteriorating paint and the failure of any lead hazard

reduction measures at unit turnover and every 12 months.

Address deteriorated paint through paint stabilization unless an evaluation states that

there is no lead-based paint.

Repair enclosures or encapsulations.

Perform other lead hazard reductions, as necessary.

If the initial reduction activity required the treatment of soil, identify and treat bare soil.

Provide a notice of lead hazard reduction activity.

Provide a written notice in the language of the occupant, to the extent feasible, to

occupants asking them to report deteriorated paint or failed encapsulation or enclosure.

Include the contact name, address, and telephone number. CPD recommends that the

notice be provided every 12 months or at unit turnover.

Extermination

The SFHA contracts out the services for an integrated pest control. The successful management

of pests requires an understanding of the target pest ecology and habits as well as the

environment in which they exist. It is the desire of SFHA for Contractor to work in partnership

with its residents to undertake a program of Integrated Pest Management (IPM) in the treatment

of pests.

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Exterior treatment includes control services, as needed, for ants and mice. Contractor shall

service twice per month all common areas including but not limited to offices, laundry rooms,

lobby, and dumpster areas within the apartment complex.

The integrated pest control includes pests such as: cockroaches, ants, bedbugs, spiders, silverfish,

flies, mosquitoes, stored product pests, scorpions, bats, rodents, raccoons, opossums, skunks, and

pigeons. Property Management shall monitor the Contractor activities to make sure that the

following requirements are followed.

Ground and Janitorial Standards

The SFHA considers proper landscaping and maintenance of the grounds to be critical for a

successful property. “Curb Appeal” is one of the measures used by owners to determine if a

management company is performing well. Regardless of who is assigned the tasks involved, the

Property Manager is responsible for ensuring that the grounds are presentable at all times.

Methods and assignments vary according to property, as follows.

Ping Yuen North: The common area cleaning and maintenance are done by the Maintenance

Generalist II (with the assistance of the Maintenance Generalist I) who is also charged with

policing the site, picking up trash, cleaning up at the trash room and trash chutes, and distributing

notices to noncompliant tenants.

Trash Collection Schedule

Service Address Times per

week Days Service Description Units

Current Charges

838 PACIFIC AVE. 1 -T- RECYCLING DISCOUNT 16% 1 (42.62)

COMM PRODUCE 4-64 GL TOTER 1 280.31

2 -T--F- RECYCLING DISCOUNT 16% 1 (166.70)

COMM 6 96 GAL RECYCLING 1 1,096.69

3 -T-W-F RECYCLING DISCOUNT 16% 1 (671.16)

2 YD COMPACTOR 2 4,415.53

SURCHARGE -

7 4,912.05

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PREVENTIVE MAINTENANCE SCHEDULE

DAILY.

Date last

completed Routine Daily Check-ups

Description To be performed by

Date Date2 Date3

Inspect the grounds, to make sure that there are no health and safety hazards, such as broken fencing, flooded catch basins, etc., no significant trash, litter or bulk items, and that the grass and plantings are presentable.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check the mechanical room for leaks. In heating season, check that the boilers are running smoothly, that there are no leaks, and that the circulating pump is running.

Check the elevator. Each morning, ride the car up and back down. Check lights and fans, car leveling (flush with hall floor), excess vibration, and automatic door openers. Check that the emergency phone is working.

Check the trash rooms, trash chute, and dumpster, to ensure that there are no blockages or overflow.

Check fire alarm control panel (FACP) for trouble messages. Panel must be closed and locked.

WEEKLY

Date last

completed Routine Weekly Check-ups

Description To be performed by

Date Date2 Date3

Check Fire Alarm Control Panel. Make sure that the panel is locked, that there are no alarms or trouble signals, and that the panel and shut-offs are unobstructed.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check fire pump and sprinkler system, to see that there are no leaks, that the system pressure is up, and that the equipment is unobstructed.

Check the emergency generator, at its weekly exercise cycle, to be sure that it is running smoothly, that it is cooling, and that it is not smoking excessively.

Check site lighting, after dark. Be sure that all site lighting operates after dark, and turns off at daylight. Reset time clocks as needed. Have blown bulbs or broken fixtures replaced or repaired promptly.

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SEMI-

MONTHLY

Date last

completed Wheelchair Lifts Description To be performed

by Date Date2 Date

3

Wheelchair Lifts Preventive Maintenance

Contractor should check the general operation of wheelchair lifts including: levels of lubrication, oil, and grease; drive cabinet; platform; doors and safety of operations. Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

MONTHLY Date last

completed Elevators Description To be performed

by Date Date2 Date

3

Elevator Preventive maintenance and services

Contractor inspections will include: Machine rooms, machinery and controls, cars, hoist ways including car, interior. Items that are not covered under Monthly Maintenance services: Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

QUARTERLY Date last

completed

Building Systems Description To be performed

by Date Date

2

Date

3 Fire Alarm Systems This professional firm will provide

monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: International Fire Inc. Communications Number: (415) 378-9934

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Fire Standpipes, pressure valves, pumps and sprinkler systems

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include:1. Provide quarterly inspections, annual inspections and written reports to the SFFD;2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency;4. Observe, maintain and test equipment periodically

Contractor:International Fire Inc.Communications Number: (415) 378-9934

Stand by generators

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: Energy Systems Communications Number: (209) 870-1913

FALL

Date last

completed

Plumbing Description To be performed

by Date Date

2

Date

3 Plumbing shut-off valves

Inspect for proper operation. In-house plumber

Outside faucets Inspect for proper operation. Check for leaks In-house Maintenance Mechanic

Furnace and heater Service, clean and install filters In-house Maintenance Mechanic

Backflow prevention system

Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In-House plumber

Boiler Systems Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In house steamfitter

Faucet aerators Check for proper flow of water. If the flow is reduced, clean the aerator screens. During the first two months, the faucet aerators could require more frequent cleaning.

In-house Maintenance Mechanic

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Interior Description To be performed

by Date Date

2

Date

3 Trash chute systems

The Trash Chute system in the building MUST be maintained to avoid Fire and Smoke Damage, Fire Code Violations, Resident Injuries, Odors and Pest Infestation. Power Wash the inside of Trash Chute with super-heated water combined with a Citra-based solution/degreaser. Clean Trash Chute Doors by hand on the inside, collected “sludge” is scraped away to allow proper closure of the door. The exterior of the trash chute doors are hand-polished with stainless steel cleaner. Door hardware lubricated and tightened The Dumpster/Compactor Room(s) shall be power washed and deodorized, and Dumpsters and Compactors can be treated with a time-release odor control. Chute Maintenance shall include treating chutes for deterrence of rodents, roaches and other pests.

In-house laborer/custodian

Countertops Inspect for separations at sinks and backsplash. Recaulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Tub enclosures Inspect caulking and recaulk if necessary. In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and

appliances

Description To be performed

by Date Date

2

Date

3 Heating system Service heating system and heat pump. In House

Electrician

Exhaust fan systems

Remove debris from around units and clean with garden hose. Remove window air conditioner or protect with weatherproof cover. Clean and replace filters if necessary.

In House Electrician

Exit and emergency lighting systems

Inspect and service if necessary. In-house Maintenance Mechanic/ Electrician

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Exterior Description To be performed

by Date Date

2

Date

3 Roof Check for leaks. Check for damaged, loose,

or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks and vents for leaks.

In-house Maintenance Mechanic/ Inspector

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Maintenance Mechanic/ Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Maintenance Mechanic/ Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to the buildings). Maintain grading.

In-house Laborer

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Maintenance Mechanic/ Inspector

Sewer rooting Apply jetter to main pipes to clean up root masses grouth.

In-house Plumber

SPRING

Date last

completed

Interior Description To be performed

by Date Date

2

Date

3 Countertops Inspect for separations at sinks and

backsplash. Re-caulk where required. In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Shower doors/tub enclosures

Inspect for proper fit. Adjust if necessary. Inspect caulking and recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

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Electrical and appliances

Description To be performed

by Date Date

2

Date

3 Heating and cooling system

General furnace inspection: Look for rust, scaling on heat exchanger, and proper flame color; note odd sounds or smells; and check condition of venting. Remove debris around units.

In-house Property Manager/Maintenance Mechanic/Plumber

Circuit breakers Visual Inspection and exercise. In-house Property Manager/Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3 Roof Clean. Check for leaks. Check for damaged,

loose or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks, vents, and skylights for leaks.

In-house Property Manager/Inspector

Pest Control Seal cracks and holes in the building enclosure, and make sure insect screens in windows are in working order and fit tightly.

Contractor:

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Property Manager/Inspector

Windows Clean. In-house Property Manager/Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Property Manager/Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to your house). Maintain grading.

In-house Property Manager/Inspector

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Property Manager/Inspector

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CAL 1-19 (1): 990 Pacific

EIOP: 1970

Development Type: Mid-rise

Occupancy Type: Senior

Number of units: 92

Family: 0

Elderly: 92

Bedroom Distribution: Studio: 74

One bedroom: 18

Structure Type: Reinforced concrete

Number of buildings: 1

Year constructed: 1969

Site Description

990 Pacific Avenue is a seven story concrete mid-rise building located at the corner of Mason

Street and Pacific Avenue. The building and the site are both L-shaped and slope from south to

north. Landscaping consists of paved pedestrian areas, including ramped walks with handrails,

and planters containing plants, trees, and flowers.

Building Envelope and Public Spaces Description

The foundation is slab on grade and the building is painted concrete walls. The first floor has a

parking garage, utility rooms and four dwelling units. The main entrance to the building is on

the second floor that contains the community spaces and the manager’s offices. The roof is flat

and steps down, forming roof terraces at both wings. Dwelling units are accessed through a

double-loaded interior corridor that serves one wing, and a concrete balcony corridor that serves

the other wing.

Mechanical and Electrical Systems Description

Two boilers provide both heat and domestic hot water. Electric panels are circuit breaker type

located in each unit. Two traction elevators and two interior stairwells provide vertical

circulation.

An intercom system allows the tenants to provide building access from their apartments.

Unit Interiors

Interior finishes consist of gypsum wallboard walls and ceilings. The floor coverings are

resilient tile and sheet vinyl.

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Apparent Safety Problems

There is asbestos pipe insulation that should be replaced. There is vinyl asbestos tile present that

will eventually need to be removed.

Summary of Issues

The casework is worn out and in need of replacement. Upgrade and hold. This property is sound

and fit well into the surrounding neighborhoods in both scale and building types. Vacancy and

turnover rates are low, and tenant accounts receivables are low. They require only moderate

rehabilitation identified in the 2007 Comprehensive Physical Needs Assessment to continue to

provide decent housing for public housing residents consistent with the Authority's PHA Plan,

CFP Plans, and Energy Plan.

Strategies to Address issues

990 Pacific will be maintained, repaired, and rehabilitated to the extent possible within current

funding constraints to retain their long term viability. Capital improvements will be phased in

accordance with the most recent CFP Annual and Five Year Plans and subsequent plans to

address the necessary improvements with limited funding. In addition to maintenance,

management and resident education on energy conservation measures, this site will be target for

potential new energy conservation measures to add to the already completed through the Energy

Services Contracting (ESCo).

As part of the fiscal strategy plan, it is critical for the Authority to leverage all available federal

dollars by applying for applicable HUD programs. Therefore, the plan includes applying for

Project Based Rental Assistance and/or Project-Based Vouchers under the federal Rental

Assistance Demonstration Program (RAD). Applications for the RAD Program were approved

by the Authority Board of Commissioners on September 26, 2013 and submitted to HUD on

September 27, 2013.

The 990 Pacific units requested conversion for RAD are scheduled under Phase I Applications

on September 27, 2013.

The Authority is also implementing tenant repayment agreements to increase rent collections and

work with the City to improve security.

Vacant Unit Preparation

On the day a resident vacates a unit, the Property Manager or designee secures the unit and

schedules a move out inspection with the resident. If the resident cannot be contacted, the

inspection will be completed on the Move-in/Move-out Inspection form and placed in the tenant

file. The Property Manager notes all items which must be repaired. Units that are vacated by

residents shall be secured and cleaned out within seven days. For units requiring cleaning,

painting and minor plumbing, electrical and carpentry work, work orders prepared and

distributed to the appropriate Maintenance staff. Units requiring replacement of cabinets, doors,

flooring, plumbing and light fixtures as well as cleaning and painting are designated as Mod

units and rehabilitated with available modernization funding.

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Page 156 of 509

UPCS Inspections

PRE-REAC Inspections. HUD’s REAC contractors do a comprehensive property inspection

periodically, typically once per year. At least one week prior to these inspections, site

maintenance employees should do a quick inspection of a sampling of unit interiors, plus all

common areas, grounds, systems, etc. All problems should be corrected immediately. Common

REAC findings include all broken pavement and site trip hazards, leaks, vegetation overgrowth,

graffiti, exposed wiring, blocked egress, inoperable smoke detectors, and outdated fire

extinguishers.

Common Area Inspections. Once per year, ALL common areas must be thoroughly inspected.

This includes meeting rooms, offices, hallways, program spaces, laundry areas, etc. At 990

Pacific, this includes all laundry areas, lobbies, meeting rooms, program spaces, etc. SFHA staff

shall use inspection forms similar to those used by REAC Inspectors for each building and each

area.

Painting

The purpose of painting is to preserve structure and equipment from premature deterioration and

maintain them in appealing condition. Paint maintenance should result in substantial savings and

a pleasant environment.

Inspections will be conducted by in-house Inspectors and Property Managers as follows:

Conduct visual assessments for deteriorating paint and the failure of any lead hazard

reduction measures at unit turnover and every 12 months.

Address deteriorated paint through paint stabilization unless an evaluation states that

there is no lead-based paint.

Repair enclosures or encapsulations.

Perform other lead hazard reductions, as necessary.

If the initial reduction activity required the treatment of soil, identify and treat bare soil.

Provide a notice of lead hazard reduction activity.

Provide a written notice in the language of the occupant, to the extent feasible, to

occupants asking them to report deteriorated paint or failed encapsulation or enclosure.

Include the contact name, address, and telephone number. CPD recommends that the

notice be provided every 12 months or at unit turnover.

Extermination

The SFHA contracts out the services for an integrated pest control. The successful management

of pests requires an understanding of the target pest ecology and habits as well as the

environment in which they exist. It is the desire of SFHA for Contractor to work in partnership

with its residents to undertake a program of Integrated Pest Management (IPM) in the treatment

of pests.

Exterior treatment includes control services, as needed, for ants and mice. Contractor shall

service twice per month all common areas including but not limited to offices, laundry rooms,

lobby, and dumpster areas within the apartment complex.

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Page 157 of 509

The integrated pest control includes pests such as: cockroaches, ants, bedbugs, spiders, silverfish,

flies, mosquitoes, stored product pests, scorpions, bats, rodents, raccoons, opossums, skunks, and

pigeons. Property Management shall monitor the Contractor activities to make sure that the

following requirements are followed.

Ground and Janitorial Standards

The SFHA considers proper landscaping and maintenance of the grounds to be critical for a

successful property. “Curb Appeal” is one of the measures used by owners to determine if a

management company is performing well. Regardless of who is assigned the tasks involved, the

Property Manager is responsible for ensuring that the grounds are presentable at all times.

Methods and assignments vary according to property, as follows.

990 Pacific: The common area cleaning and maintenance are done by the Maintenance

Generalist II (with the assistance of the Maintenance Generalist I) who is also charged with

policing the site, picking up trash, cleaning up at the trash room and trash chutes, and distributing

notices to noncompliant tenants.

Trash Collection Schedule

Service Address Times

per week

Days Service Description Units Current Charges

990 PACIFIC AVE. 1 -T----- COMINGLED - RECYCLING 64 GAL 2 -

COMINGLED - RECYCLING 96 GAL 2 -

APT ORGANICS 64 GAL GREEN 1 -

KEY CHARGE 1 8.86

SPECIAL PICK UP BY APPT 1 -

3 -TW-F--

APARTMENT 1YD COMPACTOR 1 1,177.80

SURCHARGE 15.31

8 1,201.97

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PREVENTIVE MAINTENANCE SCHEDULE

DAILY.

Date last

completed Routine Daily Check-ups

Description To be performed by

Date Date2 Date3

Inspect the grounds, to make sure that there are no health and safety hazards, such as broken fencing, flooded catch basins, etc., no significant trash, litter or bulk items, and that the grass and plantings are presentable.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check the mechanical room for leaks. In heating season, check that the boilers are running smoothly, that there are no leaks, and that the circulating pump is running.

Check the elevator. Each morning, ride the car up and back down. Check lights and fans, car leveling (flush with hall floor), excess vibration, and automatic door openers. Check that the emergency phone is working.

Check the trash rooms, trash chute, and dumpster, to ensure that there are no blockages or overflow.

Check fire alarm control panel (FACP) for trouble messages. Panel must be closed and locked.

WEEKLY

Date last

completed Routine Weekly Check-ups

Description To be performed by

Date Date2 Date3

Check Fire Alarm Control Panel. Make sure that the panel is locked, that there are no alarms or trouble signals, and that the panel and shut-offs are unobstructed.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check fire pump and sprinkler system, to see that there are no leaks, that the system pressure is up, and that the equipment is unobstructed.

Check the emergency generator, at its weekly exercise cycle, to be sure that it is running smoothly, that it is cooling, and that it is not smoking excessively.

Check site lighting, after dark. Be sure that all site lighting operates after dark, and turns off at daylight. Reset time clocks as needed. Have blown bulbs or broken fixtures replaced or repaired promptly.

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Page 159 of 509

SEMI-

MONTHLY

Date last

completed Wheelchair Lifts Description To be performed

by Date Date2 Date

3

Wheelchair Lifts Preventive Maintenance

Contractor should check the general operation of wheelchair lifts including: levels of lubrication, oil, and grease; drive cabinet; platform; doors and safety of operations. Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

MONTHLY Date last

completed Elevators Description To be performed

by Date Date2 Date

3

Elevator Preventive maintenance and services

Contractor inspections will include: Machine rooms, machinery and controls, cars, hoist ways including car, interior. Items that are not covered under Monthly Maintenance services: Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

QUARTERLY Date last

completed

Building Systems Description To be performed

by Date Date

2

Date

3 Fire Alarm Systems This professional firm will provide

monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: International Fire Inc. Communications Number: (415) 378-9934

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Fire Standpipes, pressure valves, pumps and sprinkler systems

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include:1. Provide quarterly inspections, annual inspections and written reports to the SFFD;2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency;4. Observe, maintain and test equipment periodically

Contractor:International Fire Inc.Communications Number: (415) 378-9934

Stand by generators

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: Energy Systems Communications Number: (209) 870-1913

FALL

Date last

completed

Plumbing Description To be performed

by Date Date

2

Date

3 Plumbing shut-off valves

Inspect for proper operation. In-house plumber

Outside faucets Inspect for proper operation. Check for leaks In-house Maintenance Mechanic

Furnace and heater Service, clean and install filters In-house Maintenance Mechanic

Backflow prevention system

Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In-House plumber

Boiler Systems Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In house steamfitter

Faucet aerators Check for proper flow of water. If the flow is reduced, clean the aerator screens. During the first two months, the faucet aerators could require more frequent cleaning.

In-house Maintenance Mechanic

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Interior Description To be performed

by Date Date

2

Date

3 Trash chute systems

The Trash Chute system in the building MUST be maintained to avoid Fire and Smoke Damage, Fire Code Violations, Resident Injuries, Odors and Pest Infestation. Power Wash the inside of Trash Chute with super-heated water combined with a Citra-based solution/degreaser. Clean Trash Chute Doors by hand on the inside, collected “sludge” is scraped away to allow proper closure of the door. The exterior of the trash chute doors are hand-polished with stainless steel cleaner. Door hardware lubricated and tightened The Dumpster/Compactor Room(s) shall be power washed and deodorized, and Dumpsters and Compactors can be treated with a time-release odor control. Chute Maintenance shall include treating chutes for deterrence of rodents, roaches and other pests.

In-house laborer/custodian

Countertops Inspect for separations at sinks and backsplash. Recaulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Tub enclosures Inspect caulking and recaulk if necessary. In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and

appliances

Description To be performed

by Date Date

2

Date

3 Heating system Service heating system and heat pump. In House

Electrician

Exhaust fan systems

Remove debris from around units and clean with garden hose. Remove window air conditioner or protect with weatherproof cover. Clean and replace filters if necessary.

In House Electrician

Exit and emergency lighting systems

Inspect and service if necessary. In-house Maintenance Mechanic/ Electrician

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Exterior Description To be performed

by Date Date

2

Date

3 Roof Check for leaks. Check for damaged, loose,

or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks and vents for leaks.

In-house Maintenance Mechanic/ Inspector

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Maintenance Mechanic/ Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Maintenance Mechanic/ Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to the buildings). Maintain grading.

In-house Laborer

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Maintenance Mechanic/ Inspector

Sewer rooting Apply jetter to main pipes to clean up root masses grouth.

In-house Plumber

SPRING

Date last

completed

Interior Description To be performed

by Date Date

2

Date

3 Countertops Inspect for separations at sinks and

backsplash. Re-caulk where required. In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Shower doors/tub enclosures

Inspect for proper fit. Adjust if necessary. Inspect caulking and recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

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Electrical and appliances

Description To be performed

by Date Date

2

Date

3 Heating and cooling system

General furnace inspection: Look for rust, scaling on heat exchanger, and proper flame color; note odd sounds or smells; and check condition of venting. Remove debris around units.

In-house Property Manager/Maintenance Mechanic/Plumber

Circuit breakers Visual Inspection and exercise. In-house Property Manager/Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3 Roof Clean. Check for leaks. Check for damaged,

loose or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks, vents, and skylights for leaks.

In-house Property Manager/Inspector

Pest Control Seal cracks and holes in the building enclosure, and make sure insect screens in windows are in working order and fit tightly.

Contractor:

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Property Manager/Inspector

Windows Clean. In-house Property Manager/Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Property Manager/Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to your house). Maintain grading.

In-house Property Manager/Inspector

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Property Manager/Inspector

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AREA 3

AMP #977

1880 Pine / 1760 Bush

San Francisco

Housing Authority

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CAL 1-23: 1880 Pine

EIOP: 1974

Development type: High-rise

Occupancy type: Senior

Number of units: 113

Family: 0

Elderly: 113

Bedroom distribution: Studio: (98)

One bedroom: (14)

Two bedroom: (1)

Number of buildings: 1

Type of building: Reinforced concrete

Year constructed: 1973

Site Description

The senior residence building of 1880 Pine is located on Pine Street between Gough and Octavia.

The building is of rectangular shape, but balconies off each unit swing out at 30° angles giving

both the west and east facades a saw tooth look. The building raises 12 stories above grade and

houses 113 dwelling units, which occupy the third through twelfth floors. Two fire stairs, one at

each end of the building, and two elevators at the south end provide access to the units. The first

two floors contain all mechanical equipment for the building, as well as all public spaces, offices

and a parking garage.

The site, although located on top of a hill, is relatively flat. The landscaping at 1880 Pine wraps

around the building on the east, north and west sides. The area of landscaping is quite large and

can be accessed both from the building and from the street.

Building Envelope and Public Spaces Description

The building is constructed of reinforced concrete. The exterior concrete is painted. The roof is a

flat built-up system. Exterior window frames are aluminum. Doors are metal and glass.

Public areas include the lobby, garage, community room, offices, and laundry room.

Mechanical and Electrical Systems Description

All units and common spaces are heated by a hydronic radiation system. Two boilers supply the

hot water for this heating system as well as the domestic hot water.

Larger electrical panels are located in high demand areas while individual dwellings have

smaller standard size breaker boxes. Two traction type elevators serve all 12 floors.

Unit Interiors

Interior finishes consist of plaster walls and painted gypsum wallboard ceilings. The floor

coverings are resilient tile and sheet vinyl.

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Apparent Safety Problems

Vinyl asbestos tile will eventually require abatement. Damaged concrete walk surfaces in

isolated areas may cause tripping hazards.

Upgrade and hold. This property is sound and fit well into the surrounding neighborhoods in

both scale and building types. Vacancy and turnover rates are low, and tenant accounts

receivables are low. They require only moderate rehabilitation identified in the 2007

Comprehensive Physical Needs Assessment to continue to provide decent housing for public

housing residents consistent with the Authority's PHA Plan, CFP Plans, and Energy Plan.

Strategies to Address issues

1880 Pine Street will be maintained, repaired, and rehabilitated to the extent possible within

current funding constraints to retain their long term viability. Capital improvements will be

phased in accordance with the most recent CFP Annual and Five Year Plans and subsequent

plans to address the necessary improvements with limited funding. In addition to maintenance,

management and resident education on energy conservation measures, this site will be target for

potential new energy conservation measures to add to the already completed through the Energy

Services Contracting (ESCo).

As part of the fiscal strategy plan, it is critical for the Authority to leverage all available federal

dollars by applying for applicable HUD programs. Therefore, the plan includes applying for

Project Based Rental Assistance and/or Project-Based Vouchers under the federal Rental

Assistance Demonstration Program (RAD). Applications for the RAD Program were approved

by the Authority Board of Commissioners on September 26, 2013 and submitted to HUD on

September 27, 2013.

The 1880 Pine units requested conversion for RAD are scheduled under Phase I Applications on

September 27, 2013.

The Authority is also implementing tenant repayment agreements to increase rent collections and

work with the City to improve security.

Vacant Unit Preparation

On the day a resident vacates a unit, the Property Manager or designee secures the unit and

schedules a move out inspection with the resident. If the resident cannot be contacted, the

inspection will be completed on the Move-in/Move-out Inspection form and placed in the tenant

file. The Property Manager notes all items which must be repaired. Units that are vacated by

residents shall be secured and cleaned out within seven days. For units requiring cleaning,

painting and minor plumbing, electrical and carpentry work, work orders prepared and

distributed to the appropriate Maintenance staff. Units requiring replacement of cabinets, doors,

flooring, plumbing and light fixtures as well as cleaning and painting are designated as Mod

units and rehabilitated with available modernization funding.

UPCS Inspections

PRE-REAC Inspections. HUD’s REAC contractors do a comprehensive property inspection

periodically, typically once per year. At least one week prior to these inspections, site

maintenance employees should do a quick inspection of a sampling of unit interiors, plus all

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common areas, grounds, systems, etc. All problems should be corrected immediately. Common

REAC findings include all broken pavement and site trip hazards, leaks, vegetation overgrowth,

graffiti, exposed wiring, blocked egress, inoperable smoke detectors, and outdated fire

extinguishers.

Common Area Inspections. Once per year, ALL common areas must be thoroughly inspected.

This includes meeting rooms, offices, hallways, program spaces, laundry areas, etc. At 1880

Pine Street, this includes all laundry areas, lobbies, meeting rooms, program spaces, etc. SFHA

staff shall use inspection forms similar to those used by REAC Inspectors for each building and

each area.

Painting

The purpose of painting is to preserve structure and equipment from premature deterioration and

maintain them in appealing condition. Paint maintenance should result in substantial savings and

a pleasant environment.

Inspections will be conducted by in-house Inspectors and Property Managers as follows:

Conduct visual assessments for deteriorating paint and the failure of any lead hazard

reduction measures at unit turnover and every 12 months.

Address deteriorated paint through paint stabilization unless an evaluation states that

there is no lead-based paint.

Repair enclosures or encapsulations.

Perform other lead hazard reductions, as necessary.

If the initial reduction activity required the treatment of soil, identify and treat bare soil.

Provide a notice of lead hazard reduction activity.

Provide a written notice in the language of the occupant, to the extent feasible, to

occupants asking them to report deteriorated paint or failed encapsulation or enclosure.

Include the contact name, address, and telephone number. CPD recommends that the

notice be provided every 12 months or at unit turnover.

Extermination

The SFHA contracts out the services for an integrated pest control. The successful management

of pests requires an understanding of the target pest ecology and habits as well as the

environment in which they exist. It is the desire of SFHA for Contractor to work in partnership

with its residents to undertake a program of Integrated Pest Management (IPM) in the treatment

of pests.

Exterior treatment includes control services, as needed, for ants and mice. Contractor shall

service twice per month all common areas including but not limited to offices, laundry rooms,

lobby, and dumpster areas within the apartment complex.

The integrated pest control includes pests such as: cockroaches, ants, bedbugs, spiders, silverfish,

flies, mosquitoes, stored product pests, scorpions, bats, rodents, raccoons, opossums, skunks, and

pigeons. Property Management shall monitor the Contractor activities to make sure that the

following requirements are followed.

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Ground and Janitorial Standards

The SFHA considers proper landscaping and maintenance of the grounds to be critical for a

successful property. “Curb Appeal” is one of the measures used by owners to determine if a

management company is performing well. Regardless of who is assigned the tasks involved, the

Property Manager is responsible for ensuring that the grounds are presentable at all times.

Methods and assignments vary according to property, as follows.

1880 Pine Street: The common area cleaning and maintenance are done by the Maintenance

Generalist II (with the assistance of the Maintenance Generalist I) who is also charged with

policing the site, picking up trash, cleaning up at the trash room and trash chutes, and distributing

notices to noncompliant tenants.

Trash Collection

Service Address Times

per week

Days Service Description Units Current Charges

1880 PINE ST. 1 -T----- BATTERY COLLECTION 1 -

COMINGLED - RECYCLING 96 GAL 3 -

APT ORGANICS 32 GAL GREEN 1 -

2 -T--F--

APARTMENT 1.5YD COMPACTOR 1 1,177.85

SURCHARGE 15.31

6 1,193.16

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PREVENTIVE MAINTENANCE SCHEDULE

DAILY.

Date last

completed Routine Daily Check-ups

Description To be performed by

Date Date2 Date3

Inspect the grounds, to make sure that there are no health and safety hazards, such as broken fencing, flooded catch basins, etc., no significant trash, litter or bulk items, and that the grass and plantings are presentable.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check the mechanical room for leaks. In heating season, check that the boilers are running smoothly, that there are no leaks, and that the circulating pump is running.

Check the elevator. Each morning, ride the car up and back down. Check lights and fans, car leveling (flush with hall floor), excess vibration, and automatic door openers. Check that the emergency phone is working.

Check the trash rooms, trash chute, and dumpster, to ensure that there are no blockages or overflow.

Check fire alarm control panel (FACP) for trouble messages. Panel must be closed and locked.

WEEKLY

Date last

completed Routine Weekly Check-ups

Description To be performed by

Date Date2 Date3

Check Fire Alarm Control Panel. Make sure that the panel is locked, that there are no alarms or trouble signals, and that the panel and shut-offs are unobstructed.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check fire pump and sprinkler system, to see that there are no leaks, that the system pressure is up, and that the equipment is unobstructed.

Check the emergency generator, at its weekly exercise cycle, to be sure that it is running smoothly, that it is cooling, and that it is not smoking excessively.

Check site lighting, after dark. Be sure that all site lighting operates after dark, and turns off at daylight. Reset time clocks as needed. Have blown bulbs or broken fixtures replaced or repaired promptly.

SEMI-

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MONTHLY Date last

completed Wheelchair Lifts Description To be performed

by Date Date2 Date

3

Wheelchair Lifts Preventive Maintenance

Contractor should check the general operation of wheelchair lifts including: levels of lubrication, oil, and grease; drive cabinet; platform; doors and safety of operations. Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

MONTHLY Date last

completed Elevators Description To be performed

by Date Date2 Date

3

Elevator Preventive maintenance and services

Contractor inspections will include: Machine rooms, machinery and controls, cars, hoist ways including car, interior. Items that are not covered under Monthly Maintenance services: Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

QUARTERLY Date last

completed

Building Systems Description To be performed

by Date Date

2

Date

3 Fire Alarm Systems This professional firm will provide

monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: International Fire Inc. Communications Number: (415) 378-9934

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Fire Standpipes, pressure valves, pumps and sprinkler systems

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include:1. Provide quarterly inspections, annual inspections and written reports to the SFFD;2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency;4. Observe, maintain and test equipment periodically

Contractor:International Fire Inc.Communications Number: (415) 378-9934

Stand by generators

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: Energy Systems Communications Number: (209) 870-1913

FALL

Date last

completed

Plumbing Description To be performed

by Date Date

2

Date

3 Plumbing shut-off valves

Inspect for proper operation. In-house plumber

Outside faucets Inspect for proper operation. Check for leaks In-house Maintenance Mechanic

Furnace and heater Service, clean and install filters In-house Maintenance Mechanic

Backflow prevention system

Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In-House plumber

Boiler Systems Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In house steamfitter

Faucet aerators Check for proper flow of water. If the flow is reduced, clean the aerator screens. During the first two months, the faucet aerators could require more frequent cleaning.

In-house Maintenance Mechanic

Interior Description To be performed Date Date Date

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by 2 3

Trash chute systems

The Trash Chute system in the building MUST be maintained to avoid Fire and Smoke Damage, Fire Code Violations, Resident Injuries, Odors and Pest Infestation. Power Wash the inside of Trash Chute with super-heated water combined with a Citra-based solution/degreaser. Clean Trash Chute Doors by hand on the inside, collected “sludge” is scraped away to allow proper closure of the door. The exterior of the trash chute doors are hand-polished with stainless steel cleaner. Door hardware lubricated and tightened The Dumpster/Compactor Room(s) shall be power washed and deodorized, and Dumpsters and Compactors can be treated with a time-release odor control. Chute Maintenance shall include treating chutes for deterrence of rodents, roaches and other pests.

In-house laborer/custodian

Countertops Inspect for separations at sinks and backsplash. Recaulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Tub enclosures Inspect caulking and recaulk if necessary. In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and

appliances

Description To be performed

by Date Date

2

Date

3 Heating system Service heating system and heat pump. In House

Electrician

Exhaust fan systems

Remove debris from around units and clean with garden hose. Remove window air conditioner or protect with weatherproof cover. Clean and replace filters if necessary.

In House Electrician

Exit and emergency lighting systems

Inspect and service if necessary. In-house Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3

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Roof Check for leaks. Check for damaged, loose, or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks and vents for leaks.

In-house Maintenance Mechanic/ Inspector

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Maintenance Mechanic/ Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Maintenance Mechanic/ Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to the buildings). Maintain grading.

In-house Laborer

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Maintenance Mechanic/ Inspector

Sewer rooting Apply jetter to main pipes to clean up root masses grouth.

In-house Plumber

SPRING

Date last

completed

Interior Description To be performed

by Date Date

2

Date

3 Countertops Inspect for separations at sinks and

backsplash. Re-caulk where required. In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Shower doors/tub enclosures

Inspect for proper fit. Adjust if necessary. Inspect caulking and recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and appliances

Description To be performed

by Date Date

2

Date

3

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Heating and cooling system

General furnace inspection: Look for rust, scaling on heat exchanger, and proper flame color; note odd sounds or smells; and check condition of venting. Remove debris around units.

In-house Property Manager/Maintenance Mechanic/Plumber

Circuit breakers Visual Inspection and exercise. In-house Property Manager/Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3 Roof Clean. Check for leaks. Check for damaged,

loose or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks, vents, and skylights for leaks.

In-house Property Manager/Inspector

Pest Control Seal cracks and holes in the building enclosure, and make sure insect screens in windows are in working order and fit tightly.

Contractor:

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Property Manager/Inspector

Windows Clean. In-house Property Manager/Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Property Manager/Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to your house). Maintain grading.

In-house Property Manager/Inspector

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Property Manager/Inspector

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CAL 1-32: 1760 Bush

EIOP: 1972

Development type: Mid-rise

Occupancy type: Senior

Number of units: 108

Family: 0

Elderly: 108

Bedroom distribution: Studio: (83)

One bedroom: (24)

Two bedroom: (1)

Number of buildings: 1

Structure type: Reinforced concrete

Year constructed: 1972

Site Description

1760 Bush is located on Bush Street between Gough and Octavia. The building is rectilinear in

design and has a flat roof. It is eight stories high and contains 108 dwelling units. These are

housed on floors two through seven and are accessed by a fire stair at each end of the building

and by two elevators located in the middle of the building. A parking garage is also located on

this level and is entered on Bush Street. A concrete terrace is located above the garage and is

accessed on the second floor.

The site is located on top of a steep hill, but is relatively flat. The building divides the site into a

front and back yard. The front courtyard is well landscaped and provides direction towards the

entrance. The rear yard is sparsely landscaped.

Building Envelope and Public Spaces Description

The building is entirely constructed of reinforced concrete. The exterior concrete has a painted

finish. Exterior window frames are aluminum. Doors are metal. The roof is flat and covered by

a built-up system. Public spaces are mainly located on the ground floor and include an entrance

lobby, garage, community room, clinic, and manager’s office. A concrete terrace is located

above the garage and is accessible on the second floor.

Mechanical and Electrical Systems Description

All units and common areas are heated by a hydronic radiation system. Two boilers supply the

hot water. The same boilers, along with solar panels on the roof, supply the domestic hot water.

Electrical panels for the units and common areas are circuit breaker types.

Unit Interiors

Interior finishes consist of plaster walls and painted concrete ceilings. The floor coverings are

resilient tile and carpet.

Apparent Safety Problems

Smoke/fire detectors are present in dwellings but missing from common areas. Asbestos tile will

eventually need removal.

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Summary of Issues The building elevators and heat exchanger #1 are at the end of their life cycles and need

replacement. The present air distribution ductwork is inadequate and will require retrofitting to

provide proper ventilation. The casework in the dwellings is generally in need of repair.

Upgrade and hold. This property is sound and fit well into the surrounding neighborhoods in

both scale and building types. Vacancy and turnover rates are low, and tenant accounts

receivables are low. They require only moderate rehabilitation identified in the 2007

Comprehensive Physical Needs Assessment to continue to provide decent housing for public

housing residents consistent with the Authority's PHA Plan, CFP Plans, and Energy Plan.

Strategies to Address issues

1760 Bush Street will be maintained, repaired, and rehabilitated to the extent possible within

current funding constraints to retain their long term viability. Capital improvements will be

phased in accordance with the most recent CFP Annual and Five Year Plans and subsequent

plans to address the necessary improvements with limited funding. In addition to maintenance,

management and resident education on energy conservation measures, this site will be target for

potential new energy conservation measures to add to the already completed through the Energy

Services Contracting (ESCo).

As part of the fiscal strategy plan, it is critical for the Authority to leverage all available federal

dollars by applying for applicable HUD programs. Therefore, the plan includes applying for

Project Based Rental Assistance and/or Project-Based Vouchers under the federal Rental

Assistance Demonstration Program (RAD). Applications for the RAD Program were approved

by the Authority Board of Commissioners on September 26, 2013.

The 1760 Bush Street units requested conversion for RAD are scheduled under Phase II

Applications on 2014.

The Authority is also implementing tenant repayment agreements to increase rent collections and

work with the City to improve security.

Vacant Unit Preparation

On the day a resident vacates a unit, the Property Manager or designee secures the unit and

schedules a move out inspection with the resident. If the resident cannot be contacted, the

inspection will be completed on the Move-in/Move-out Inspection form and placed in the tenant

file. The Property Manager notes all items which must be repaired. Units that are vacated by

residents shall be secured and cleaned out within seven days. For units requiring cleaning,

painting and minor plumbing, electrical and carpentry work, work orders prepared and

distributed to the appropriate Maintenance staff. Units requiring replacement of cabinets, doors,

flooring, plumbing and light fixtures as well as cleaning and painting are designated as Mod

units and rehabilitated with available modernization funding.

UPCS Inspections

PRE-REAC Inspections. HUD’s REAC contractors do a comprehensive property inspection

periodically, typically once per year. At least one week prior to these inspections, site

maintenance employees should do a quick inspection of a sampling of unit interiors, plus all

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common areas, grounds, systems, etc. All problems should be corrected immediately. Common

REAC findings include all broken pavement and site trip hazards, leaks, vegetation overgrowth,

graffiti, exposed wiring, blocked egress, inoperable smoke detectors, and outdated fire

extinguishers.

Common Area Inspections. Once per year, ALL common areas must be thoroughly inspected.

This includes meeting rooms, offices, hallways, program spaces, laundry areas, etc. At 1760

Bush Street, this includes all laundry areas, lobbies, meeting rooms, program spaces, etc. SFHA

staff shall use inspection forms similar to those used by REAC Inspectors for each building and

each area.

Painting

The purpose of painting is to preserve structure and equipment from premature deterioration and

maintain them in appealing condition. Paint maintenance should result in substantial savings and

a pleasant environment.

Inspections will be conducted by in-house Inspectors and Property Managers as follows:

Conduct visual assessments for deteriorating paint and the failure of any lead hazard

reduction measures at unit turnover and every 12 months.

Address deteriorated paint through paint stabilization unless an evaluation states that

there is no lead-based paint.

Repair enclosures or encapsulations.

Perform other lead hazard reductions, as necessary.

If the initial reduction activity required the treatment of soil, identify and treat bare soil.

Provide a notice of lead hazard reduction activity.

Provide a written notice in the language of the occupant, to the extent feasible, to

occupants asking them to report deteriorated paint or failed encapsulation or enclosure.

Include the contact name, address, and telephone number. CPD recommends that the

notice be provided every 12 months or at unit turnover.

Extermination

The SFHA contracts out the services for an integrated pest control. The successful management

of pests requires an understanding of the target pest ecology and habits as well as the

environment in which they exist. It is the desire of SFHA for Contractor to work in partnership

with its residents to undertake a program of Integrated Pest Management (IPM) in the treatment

of pests.

Exterior treatment includes control services, as needed, for ants and mice. Contractor shall

service twice per month all common areas including but not limited to offices, laundry rooms,

lobby, and dumpster areas within the apartment complex.

The integrated pest control includes pests such as: cockroaches, ants, bedbugs, spiders, silverfish,

flies, mosquitoes, stored product pests, scorpions, bats, rodents, raccoons, opossums, skunks, and

pigeons. Property Management shall monitor the Contractor activities to make sure that the

following requirements are followed.

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Ground and Janitorial Standards

The SFHA considers proper landscaping and maintenance of the grounds to be critical for a

successful property. “Curb Appeal” is one of the measures used by owners to determine if a

management company is performing well. Regardless of who is assigned the tasks involved, the

Property Manager is responsible for ensuring that the grounds are presentable at all times.

Methods and assignments vary according to property, as follows.

1760 Bush Street: The common area cleaning and maintenance are done by the Maintenance

Generalist II (with the assistance of the Maintenance Generalist I) who is also charged with

policing the site, picking up trash, cleaning up at the trash room and trash chutes, and distributing

notices to noncompliant tenants.

Trash Collection

Service Address Times

per week

Days Service Description Units Current Charges

1760 BUSH ST 1 -M- BATTERY COLLECTION 1 -

SPECIAL PICK UP BY APPT 1 -

-T- APT ORGANICS 64 GAL GREEN 2 -

2 -T-F- APARTMENT KEY CHARGE 1 17.72

COMINGLED - RECYCLING 96 GAL 3 -

APARTMENT 96 GALLON CART 9 1,487.70

SURCHARGE 19.34

17 1,524.76

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PREVENTIVE MAINTENANCE SCHEDULE

DAILY.

Date last

completed Routine Daily Check-ups

Description To be performed by

Date Date2 Date3

Inspect the grounds, to make sure that there are no health and safety hazards, such as broken fencing, flooded catch basins, etc., no significant trash, litter or bulk items, and that the grass and plantings are presentable.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check the mechanical room for leaks. In heating season, check that the boilers are running smoothly, that there are no leaks, and that the circulating pump is running.

Check the elevator. Each morning, ride the car up and back down. Check lights and fans, car leveling (flush with hall floor), excess vibration, and automatic door openers. Check that the emergency phone is working.

Check the trash rooms, trash chute, and dumpster, to ensure that there are no blockages or overflow.

Check fire alarm control panel (FACP) for trouble messages. Panel must be closed and locked.

WEEKLY

Date last

completed Routine Weekly Check-ups

Description To be performed by

Date Date2 Date3

Check Fire Alarm Control Panel. Make sure that the panel is locked, that there are no alarms or trouble signals, and that the panel and shut-offs are unobstructed.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check fire pump and sprinkler system, to see that there are no leaks, that the system pressure is up, and that the equipment is unobstructed.

Check the emergency generator, at its weekly exercise cycle, to be sure that it is running smoothly, that it is cooling, and that it is not smoking excessively.

Check site lighting, after dark. Be sure that all site lighting operates after dark, and turns off at daylight. Reset time clocks as needed. Have blown bulbs or broken fixtures replaced or repaired promptly.

SEMI-

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MONTHLY Date last

completed Wheelchair Lifts Description To be performed

by Date Date2 Date

3

Wheelchair Lifts Preventive Maintenance

Contractor should check the general operation of wheelchair lifts including: levels of lubrication, oil, and grease; drive cabinet; platform; doors and safety of operations. Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

MONTHLY Date last

completed Elevators Description To be performed

by Date Date2 Date

3

Elevator Preventive maintenance and services

Contractor inspections will include: Machine rooms, machinery and controls, cars, hoist ways including car, interior. Items that are not covered under Monthly Maintenance services: Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

QUARTERLY Date last

completed

Building Systems Description To be performed

by Date Date

2

Date

3 Fire Alarm Systems This professional firm will provide

monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: International Fire Inc. Communications Number: (415) 378-9934

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Fire Standpipes, pressure valves, pumps and sprinkler systems

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include:1. Provide quarterly inspections, annual inspections and written reports to the SFFD;2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency;4. Observe, maintain and test equipment periodically

Contractor:International Fire Inc.Communications Number: (415) 378-9934

Stand by generators

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: Energy Systems Communications Number: (209) 870-1913

FALL

Date last

completed

Plumbing Description To be performed

by Date Date

2

Date

3 Plumbing shut-off valves

Inspect for proper operation. In-house plumber

Outside faucets Inspect for proper operation. Check for leaks In-house Maintenance Mechanic

Furnace and heater Service, clean and install filters In-house Maintenance Mechanic

Backflow prevention system

Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In-House plumber

Boiler Systems Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In house steamfitter

Faucet aerators Check for proper flow of water. If the flow is reduced, clean the aerator screens. During the first two months, the faucet aerators could require more frequent cleaning.

In-house Maintenance Mechanic

Interior Description To be performed Date Date Date

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by 2 3

Trash chute systems

The Trash Chute system in the building MUST be maintained to avoid Fire and Smoke Damage, Fire Code Violations, Resident Injuries, Odors and Pest Infestation. Power Wash the inside of Trash Chute with super-heated water combined with a Citra-based solution/degreaser. Clean Trash Chute Doors by hand on the inside, collected “sludge” is scraped away to allow proper closure of the door. The exterior of the trash chute doors are hand-polished with stainless steel cleaner. Door hardware lubricated and tightened The Dumpster/Compactor Room(s) shall be power washed and deodorized, and Dumpsters and Compactors can be treated with a time-release odor control. Chute Maintenance shall include treating chutes for deterrence of rodents, roaches and other pests.

In-house laborer/custodian

Countertops Inspect for separations at sinks and backsplash. Recaulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Tub enclosures Inspect caulking and recaulk if necessary. In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and

appliances

Description To be performed

by Date Date

2

Date

3 Heating system Service heating system and heat pump. In House

Electrician

Exhaust fan systems

Remove debris from around units and clean with garden hose. Remove window air conditioner or protect with weatherproof cover. Clean and replace filters if necessary.

In House Electrician

Exit and emergency lighting systems

Inspect and service if necessary. In-house Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3

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Roof Check for leaks. Check for damaged, loose, or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks and vents for leaks.

In-house Maintenance Mechanic/ Inspector

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Maintenance Mechanic/ Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Maintenance Mechanic/ Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to the buildings). Maintain grading.

In-house Laborer

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Maintenance Mechanic/ Inspector

Sewer rooting Apply jetter to main pipes to clean up root masses grouth.

In-house Plumber

SPRING

Date last

completed

Interior Description To be performed

by Date Date

2

Date

3 Countertops Inspect for separations at sinks and

backsplash. Re-caulk where required. In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Shower doors/tub enclosures

Inspect for proper fit. Adjust if necessary. Inspect caulking and recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and appliances

Description To be performed

by Date Date

2

Date

3

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Heating and cooling system

General furnace inspection: Look for rust, scaling on heat exchanger, and proper flame color; note odd sounds or smells; and check condition of venting. Remove debris around units.

In-house Property Manager/Maintenance Mechanic/Plumber

Circuit breakers Visual Inspection and exercise. In-house Property Manager/Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3 Roof Clean. Check for leaks. Check for damaged,

loose or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks, vents, and skylights for leaks.

In-house Property Manager/Inspector

Pest Control Seal cracks and holes in the building enclosure, and make sure insect screens in windows are in working order and fit tightly.

Contractor:

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Property Manager/Inspector

Windows Clean. In-house Property Manager/Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Property Manager/Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to your house). Maintain grading.

In-house Property Manager/Inspector

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Property Manager/Inspector

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AREA 3

AMP #979

Woodside Gardens

San Francisco

Housing Authority

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CAL 1-18 (10): Woodside Gardens

EIOP: 1962

Development type: 10 Story High Rise

Occupancy type: Senior

Number of units: 110

Family: 0

Elderly: 110

Bedroom Distribution: Studio (87)

1 Bedroom (22)

2 Bedroom (1)

Number of buildings: 1

Structure type: Concrete

Year constructed: 1961

Site Description

Woodside Gardens is a ten-story high-rise located near San Francisco’s Laguna Honda Hospital.

The ground floor contains a small lobby with two elevators that connect to the main public floor and

apartments above. The second floor contains the main public spaces, including a common kitchen,

meeting room, public restrooms and a manager’s office. Floors two through ten contain studio and

one-bedroom style apartments.

The landscaping consists mostly of trees with some lawn areas. There is an asphalt parking lot with

18 spaces.

Building Envelope and Public Spaces Description

The building structure consists of reinforced cast-in-place concrete. The roof is a torch down

asphalt and was replaced in 2000. Dwelling unit access is through interior corridors.

Mechanical and Electrical Systems Description

The mechanical equipment room and a trash room are accessible through a secondary ground floor

entrance. The two boilers provide both heat and domestic hot water.

Electric panels are circuit breaker type located in each unit. Two traction style elevators provide

vertical circulation.

Unit Interiors

The apartment interiors consist of gypsum wallboard ceiling and wall surfaces. Floor coverings

throughout the building are resilient tile.

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Apparent Safety Problems

There is vinyl asbestos tile present that will eventually need to be removed.

Summary of Issues

The window frames and hardware are failing and require replacement.

Upgrade and hold. This property is sound and fit well into the surrounding neighborhoods in both

scale and building types. Vacancy and turnover rates are low, and tenant accounts receivables are

low. They require only moderate rehabilitation identified in the 2007 Comprehensive Physical

Needs Assessment to continue to provide decent housing for public housing residents consistent

with the Authority's PHA Plan, CFP Plans, and Energy Plan.

Strategies to Address issues

Woodside Gardens will be maintained, repaired, and rehabilitated to the extent possible within

current funding constraints to retain their long term viability. Capital improvements will be phased

in accordance with the most recent CFP Annual and Five Year Plans and subsequent plans to

address the necessary improvements with limited funding. In addition to maintenance, management

and resident education on energy conservation measures, this site will be target for potential new

energy conservation measures to add to the already completed through the Energy Services

Contracting (ESCo).

As part of the fiscal strategy plan, it is critical for the Authority to leverage all available federal

dollars by applying for applicable HUD programs. Therefore, the plan includes applying for Project

Based Rental Assistance and/or Project-Based Vouchers under the federal Rental Assistance

Demonstration Program (RAD). Applications for the RAD Program were approved by the

Authority Board of Commissioners on September 26, 2013 and submitted to HUD on September

27, 2013.

The Woodside Gardens units requested conversion for RAD are scheduled under Phase I

Applications on September 27, 2013.

Vacant Unit Preparation

On the day a resident vacates a unit, the Property Manager or designee secures the unit and

schedules a move out inspection with the resident. If the resident cannot be contacted, the

inspection will be completed on the Move-in/Move-out Inspection form and placed in the tenant

file. The Property Manager notes all items which must be repaired. Units that are vacated by

residents shall be secured and cleaned out within seven days. For units requiring cleaning, painting

and minor plumbing, electrical and carpentry work, work orders prepared and distributed to the

appropriate Maintenance staff. Units requiring replacement of cabinets, doors, flooring, plumbing

and light fixtures as well as cleaning and painting are designated as Mod units and rehabilitated

with available modernization funding.

UPCS Inspections

PRE-REAC Inspections. HUD’s REAC contractors do a comprehensive property inspection

periodically, typically once per year. At least one week prior to these inspections, site maintenance

employees should do a quick inspection of a sampling of unit interiors, plus all common areas,

grounds, systems, etc. All problems should be corrected immediately. Common REAC findings

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include all broken pavement and site trip hazards, leaks, vegetation overgrowth, graffiti, exposed

wiring, blocked egress, inoperable smoke detectors, and outdated fire extinguishers.

Common Area Inspections. Once per year, ALL common areas must be thoroughly inspected. This

includes meeting rooms, offices, hallways, program spaces, laundry areas, etc. At Woodside

Gardens, this includes all laundry areas, lobbies, meeting rooms, program spaces, etc. SFHA staff

shall use inspection forms similar to those used by REAC Inspectors for each building and each

area.

Painting

The purpose of painting is to preserve structure and equipment from premature deterioration and

maintain them in appealing condition. Paint maintenance should result in substantial savings and a

pleasant environment.

Inspections will be conducted by in-house Inspectors and Property Managers as follows:

Conduct visual assessments for deteriorating paint and the failure of any lead hazard

reduction measures at unit turnover and every 12 months.

Address deteriorated paint through paint stabilization unless an evaluation states that there is

no lead-based paint.

Repair enclosures or encapsulations.

Perform other lead hazard reductions, as necessary.

If the initial reduction activity required the treatment of soil, identify and treat bare soil.

Provide a notice of lead hazard reduction activity.

Provide a written notice in the language of the occupant, to the extent feasible, to occupants

asking them to report deteriorated paint or failed encapsulation or enclosure. Include the

contact name, address, and telephone number. CPD recommends that the notice be provided

every 12 months or at unit turnover.

Extermination

The SFHA contracts out the services for an integrated pest control. The successful management of

pests requires an understanding of the target pest ecology and habits as well as the environment in

which they exist. It is the desire of SFHA for Contractor to work in partnership with its residents to

undertake a program of Integrated Pest Management (IPM) in the treatment of pests.

Exterior treatment includes control services, as needed, for ants and mice. Contractor shall service

twice per month all common areas including but not limited to offices, laundry rooms, lobby, and

dumpster areas within the apartment complex.

The integrated pest control includes pests such as: cockroaches, ants, bedbugs, spiders, silverfish,

flies, mosquitoes, stored product pests, scorpions, bats, rodents, raccoons, opossums, skunks, and

pigeons. Property Management shall monitor the Contractor activities to make sure that the

following requirements are followed.

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Page 189 of 509

Ground and Janitorial Standards

The SFHA considers proper landscaping and maintenance of the grounds to be critical for a

successful property. “Curb Appeal” is one of the measures used by owners to determine if a

management company is performing well. Regardless of who is assigned the tasks involved, the

Property Manager is responsible for ensuring that the grounds are presentable at all times. Methods

and assignments vary according to property, as follows.

Woodside Gardens: The common area cleaning and maintenance are done by the Maintenance

Generalist II (with the assistance of the Maintenance Generalist I) who is also charged with

policing the site, picking up trash, cleaning up at the trash room and trash chutes, and distributing

notices to noncompliant tenants.

Trash Collection Schedule

Service Address Times

per week

Days Service Description Units Current Charges

255 WOODSIDE AVE

1 M------ APARTMENT 96 GALLON CART 3 247.95

SPECIAL PICK UP BY APPT 1 -

2 M--T---

APT ORGANICS 64 GAL GREEN 1 -

-T--F--

COMINGLED - RECYCLING 96 GAL 4 -

3 M-W-F--

APARTMENT 96 GALLON CART 3 743.85

SURCHARGE 12.89

12 1,004.69

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PREVENTIVE MAINTENANCE SCHEDULE

DAILY.

Date last

completed Routine Daily Check-ups

Description To be performed by

Date Date2 Date3

Inspect the grounds, to make sure that there are no health and safety hazards, such as broken fencing, flooded catch basins, etc., no significant trash, litter or bulk items, and that the grass and plantings are presentable.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check the mechanical room for leaks. In heating season, check that the boilers are running smoothly, that there are no leaks, and that the circulating pump is running.

Check the elevator. Each morning, ride the car up and back down. Check lights and fans, car leveling (flush with hall floor), excess vibration, and automatic door openers. Check that the emergency phone is working.

Check the trash rooms, trash chute, and dumpster, to ensure that there are no blockages or overflow.

Check fire alarm control panel (FACP) for trouble messages. Panel must be closed and locked.

WEEKLY

Date last

completed Routine Weekly Check-ups

Description To be performed by

Date Date2 Date3

Check Fire Alarm Control Panel. Make sure that the panel is locked, that there are no alarms or trouble signals, and that the panel and shut-offs are unobstructed.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check fire pump and sprinkler system, to see that there are no leaks, that the system pressure is up, and that the equipment is unobstructed.

Check the emergency generator, at its weekly exercise cycle, to be sure that it is running smoothly, that it is cooling, and that it is not smoking excessively.

Check site lighting, after dark. Be sure that all site lighting operates after dark, and turns off at daylight. Reset time clocks as needed. Have blown bulbs or broken fixtures replaced or repaired promptly.

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SEMI-

MONTHLY

Date last

completed Wheelchair Lifts Description To be performed

by Date Date2 Date

3

Wheelchair Lifts Preventive Maintenance

Contractor should check the general operation of wheelchair lifts including: levels of lubrication, oil, and grease; drive cabinet; platform; doors and safety of operations. Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

MONTHLY Date last

completed Elevators Description To be performed

by Date Date2 Date

3

Elevator Preventive maintenance and services

Contractor inspections will include: Machine rooms, machinery and controls, cars, hoist ways including car, interior. Items that are not covered under Monthly Maintenance services: Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

QUARTERLY Date last

completed

Building Systems Description To be performed

by Date Date

2

Date

3 Fire Alarm Systems This professional firm will provide

monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: International Fire Inc. Communications Number: (415) 378-9934

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Fire Standpipes, pressure valves, pumps and sprinkler systems

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include:1. Provide quarterly inspections, annual inspections and written reports to the SFFD;2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency;4. Observe, maintain and test equipment periodically

Contractor:International Fire Inc.Communications Number: (415) 378-9934

Stand by generators

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: Energy Systems Communications Number: (209) 870-1913

FALL

Date last

completed

Plumbing Description To be performed

by Date Date

2

Date

3 Plumbing shut-off valves

Inspect for proper operation. In-house plumber

Outside faucets Inspect for proper operation. Check for leaks In-house Maintenance Mechanic

Furnace and heater Service, clean and install filters In-house Maintenance Mechanic

Backflow prevention system

Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In-House plumber

Boiler Systems Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In house steamfitter

Faucet aerators Check for proper flow of water. If the flow is reduced, clean the aerator screens. During the first two months, the faucet aerators could require more frequent cleaning.

In-house Maintenance Mechanic

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Interior Description To be performed

by Date Date

2

Date

3 Trash chute systems

The Trash Chute system in the building MUST be maintained to avoid Fire and Smoke Damage, Fire Code Violations, Resident Injuries, Odors and Pest Infestation. Power Wash the inside of Trash Chute with super-heated water combined with a Citra-based solution/degreaser. Clean Trash Chute Doors by hand on the inside, collected “sludge” is scraped away to allow proper closure of the door. The exterior of the trash chute doors are hand-polished with stainless steel cleaner. Door hardware lubricated and tightened The Dumpster/Compactor Room(s) shall be power washed and deodorized, and Dumpsters and Compactors can be treated with a time-release odor control. Chute Maintenance shall include treating chutes for deterrence of rodents, roaches and other pests.

In-house laborer/custodian

Countertops Inspect for separations at sinks and backsplash. Recaulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Tub enclosures Inspect caulking and recaulk if necessary. In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and

appliances

Description To be performed

by Date Date

2

Date

3 Heating system Service heating system and heat pump. In House

Electrician

Exhaust fan systems

Remove debris from around units and clean with garden hose. Remove window air conditioner or protect with weatherproof cover. Clean and replace filters if necessary.

In House Electrician

Exit and emergency lighting systems

Inspect and service if necessary. In-house Maintenance Mechanic/ Electrician

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Exterior Description To be performed

by Date Date

2

Date

3 Roof Check for leaks. Check for damaged, loose,

or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks and vents for leaks.

In-house Maintenance Mechanic/ Inspector

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Maintenance Mechanic/ Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Maintenance Mechanic/ Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to the buildings). Maintain grading.

In-house Laborer

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Maintenance Mechanic/ Inspector

Sewer rooting Apply jetter to main pipes to clean up root masses grouth.

In-house Plumber

SPRING

Date last

completed

Interior Description To be performed

by Date Date

2

Date

3 Countertops Inspect for separations at sinks and

backsplash. Re-caulk where required. In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Shower doors/tub enclosures

Inspect for proper fit. Adjust if necessary. Inspect caulking and recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

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Electrical and appliances

Description To be performed

by Date Date

2

Date

3 Heating and cooling system

General furnace inspection: Look for rust, scaling on heat exchanger, and proper flame color; note odd sounds or smells; and check condition of venting. Remove debris around units.

In-house Property Manager/Maintenance Mechanic/Plumber

Circuit breakers Visual Inspection and exercise. In-house Property Manager/Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3 Roof Clean. Check for leaks. Check for damaged,

loose or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks, vents, and skylights for leaks.

In-house Property Manager/Inspector

Pest Control Seal cracks and holes in the building enclosure, and make sure insect screens in windows are in working order and fit tightly.

Contractor:

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Property Manager/Inspector

Windows Clean. In-house Property Manager/Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Property Manager/Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to your house). Maintain grading.

In-house Property Manager/Inspector

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Property Manager/Inspector

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AREA 3

AMP #983

Clementina Towers

San Francisco

Housing Authority

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CAL 1-21: Clementina Towers

EIOP: 1971

Development Type: 13 Story High-rise

Occupancy Type: Senior

Number of units: 414

Family: 0

Elderly: 414

Bedroom Distribution:

Studio 339

1 Bedroom 75

Number of buildings: 2

Type of building: Reinforced Concrete

Year constructed: 1971

Site Description

Clementina Towers is located on Clementina Street between 4th

and 5th

. The complex consists of

two high-rise buildings with flat roofs. The buildings are set across from each other and are

connected by a canopy-covered walkway at ground level. The two buildings are identical in plan.

The ground floor contains all common rooms and offices.

The site is relatively flat and is rectilinear in shape. Landscaped areas are irrigated grass and

located all around both buildings and parking areas are located at the north end of the site and to

the east of the buildings. An enclosed paved patio area is located off the community room of

each building.

Building Envelope and Public Spaces Description

Both buildings are constructed entirely of reinforced concrete. The roof covering of both

buildings is built-up tar and gravel and is of low slope configuration, draining to an interior

drainage system.

All units are accessed by interior corridors, which are served by two elevators. Each unit has an

exterior concrete balcony with metal railings that is accessed from the living room.

Mechanical and Electrical Systems Description

All units, common areas, and corridors are heated by a hydronic radiation system. This system is

run off of two main boilers and also provides domestic hot water for the buildings.

Electrical panels are circuit breakers for high demand areas, while two-switch breaker boxes are

located in each unit. There are two traction type elevators located in each building.

Unit Interiors

The unit finishes consist of painted concrete ceilings and concrete wall finishes. The floor

coverings are resilient tile and sheet vinyl.

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Apparent Safety Problems

There is vinyl asbestos tile present that will eventually need to be removed. There is asbestos

pipe insulation that will need to be replaced.

Summary of Issues

Single-paned windows are present throughout the building, replace the single-pane windows

with energy efficient double-paned windows. Central vent and exhaust, six fans have to be

replaced at the roof top. The elevators are continually breaking down and should be replaced.

The building interiors have not been painted for more than eight years and have patches,

scratches, and other cosmetic damage, repaint the interior surfaces. The kitchens in all of the

senior housing units need to be rehabilitated. The outlets and switches are old and outdated.

Carbon monoxide/ smoke / fire detectors has to be installed to comply with current State and

Local codes.

Strategies to Address issues

Clementina Towers is a potential candidate for Mixed Finance Modernization or Disposition to

Partnership with SFHA Affiliate Manager General Partner. As part of the fiscal strategy plan, it

is critical for the Authority to leverage all available federal dollars by applying for applicable

HUD programs. Therefore, the plan includes applying for Project Based Rental Assistance

and/or Project-Based Vouchers under the federal Rental Assistance Demonstration Program

(RAD). Applications for the RAD Program were approved by the Authority Board of

Commissioners on September 26, 2013.

The Clementina Towers units requested conversion for RAD are scheduled under Phase II

Applications on 2014.

The Authority is also implementing tenant repayment agreements to increase rent collections and

work with the City to improve security.

Vacant Unit Preparation

On the day a resident vacates a unit, the Property Manager or designee secures the unit and

schedules a move out inspection with the resident. If the resident cannot be contacted, the

inspection will be completed on the Move-in/Move-out Inspection form and placed in the tenant

file. The Property Manager notes all items which must be repaired. Units that are vacated by

residents shall be secured and cleaned out within seven days. For units requiring cleaning,

painting and minor plumbing, electrical and carpentry work, work orders prepared and

distributed to the appropriate Maintenance staff. Units requiring replacement of cabinets, doors,

flooring, plumbing and light fixtures as well as cleaning and painting are designated as Mod

units and rehabilitated with available modernization funding.

UPCS Inspections

PRE-REAC Inspections. HUD’s REAC contractors do a comprehensive property inspection

periodically, typically once per year. At least one week prior to these inspections, site

maintenance employees should do a quick inspection of a sampling of unit interiors, plus all

common areas, grounds, systems, etc. All problems should be corrected immediately. Common

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REAC findings include all broken pavement and site trip hazards, leaks, vegetation overgrowth,

graffiti, exposed wiring, blocked egress, inoperable smoke detectors, and outdated fire

extinguishers.

Common Area Inspections. Once per year, ALL common areas must be thoroughly inspected.

This includes meeting rooms, offices, hallways, program spaces, laundry areas, etc. At

Clementina Towers, this includes all laundry areas, lobbies, meeting rooms, program spaces, etc.

SFHA staff shall use inspection forms similar to those used by REAC Inspectors for each

building and each area.

Painting

The purpose of painting is to preserve structure and equipment from premature deterioration and

maintain them in appealing condition. Paint maintenance should result in substantial savings and

a pleasant environment.

Inspections will be conducted by in-house Inspectors and Property Managers as follows:

Conduct visual assessments for deteriorating paint and the failure of any lead hazard

reduction measures at unit turnover and every 12 months.

Address deteriorated paint through paint stabilization unless an evaluation states that

there is no lead-based paint.

Repair enclosures or encapsulations.

Perform other lead hazard reductions, as necessary.

If the initial reduction activity required the treatment of soil, identify and treat bare soil.

Provide a notice of lead hazard reduction activity.

Provide a written notice in the language of the occupant, to the extent feasible, to

occupants asking them to report deteriorated paint or failed encapsulation or enclosure.

Include the contact name, address, and telephone number. CPD recommends that the

notice be provided every 12 months or at unit turnover.

Extermination

The SFHA contracts out the services for an integrated pest control. The successful management

of pests requires an understanding of the target pest ecology and habits as well as the

environment in which they exist. It is the desire of SFHA for Contractor to work in partnership

with its residents to undertake a program of Integrated Pest Management (IPM) in the treatment

of pests.

Exterior treatment includes control services, as needed, for ants and mice. Contractor shall

service twice per month all common areas including but not limited to offices, laundry rooms,

lobby, and dumpster areas within the apartment complex.

The integrated pest control includes pests such as: cockroaches, ants, bedbugs, spiders, silverfish,

flies, mosquitoes, stored product pests, scorpions, bats, rodents, raccoons, opossums, skunks, and

pigeons. Property Management shall monitor the Contractor activities to make sure that the

following requirements are followed.

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Ground and Janitorial Standards

The SFHA considers proper landscaping and maintenance of the grounds to be critical for a

successful property. “Curb Appeal” is one of the measures used by owners to determine if a

management company is performing well. Regardless of who is assigned the tasks involved, the

Property Manager is responsible for ensuring that the grounds are presentable at all times.

Methods and assignments vary according to property, as follows.

Clementina Towers: The common area cleaning and maintenance are done by the Maintenance

Generalist II (with the assistance of the Maintenance Generalist I) who is also charged with

policing the site, picking up trash, cleaning up at the trash room and trash chutes, and distributing

notices to noncompliant tenants.

Trash Collection Schedule

Service Address Times

per week

Days Service Description Units Current Charges

320-30 CLEMENTINA ST SURCHARGE -

ADJUST FINANCE CHARGE 1 (0.63)

On-Call

CART RENTAL 2 62.72

3 62.09

320 CLEMENTINA ST/320-30

1 ---T--- APT ORGANICS 64 GAL GREEN 4 -

-T----- COMINGLED - RECYCLING 96 GAL 6 -

2 -T--F-- APARTMENT 3 YD CONTAINER 3 1,043.46

APARTMENT 15 YD CONTAINER 3 1,565.22

SURCHARGE 33.91

16 2,642.59

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PREVENTIVE MAINTENANCE SCHEDULE

DAILY.

Date last

completed Routine Daily Check-ups

Description To be performed by

Date Date2 Date3

Inspect the grounds, to make sure that there are no health and safety hazards, such as broken fencing, flooded catch basins, etc., no significant trash, litter or bulk items, and that the grass and plantings are presentable.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check the mechanical room for leaks. In heating season, check that the boilers are running smoothly, that there are no leaks, and that the circulating pump is running.

Check the elevator. Each morning, ride the car up and back down. Check lights and fans, car leveling (flush with hall floor), excess vibration, and automatic door openers. Check that the emergency phone is working.

Check the trash rooms, trash chute, and dumpster, to ensure that there are no blockages or overflow.

Check fire alarm control panel (FACP) for trouble messages. Panel must be closed and locked.

WEEKLY

Date last

completed Routine Weekly Check-ups

Description To be performed by

Date Date2 Date3

Check Fire Alarm Control Panel. Make sure that the panel is locked, that there are no alarms or trouble signals, and that the panel and shut-offs are unobstructed.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check fire pump and sprinkler system, to see that there are no leaks, that the system pressure is up, and that the equipment is unobstructed.

Check the emergency generator, at its weekly exercise cycle, to be sure that it is running smoothly, that it is cooling, and that it is not smoking excessively.

Check site lighting, after dark. Be sure that all site lighting operates after dark, and turns off at daylight. Reset time clocks as needed. Have blown bulbs or broken fixtures replaced or repaired promptly.

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SEMI-

MONTHLY

Date last

completed Wheelchair Lifts Description To be performed

by Date Date2 Date

3

Wheelchair Lifts Preventive Maintenance

Contractor should check the general operation of wheelchair lifts including: levels of lubrication, oil, and grease; drive cabinet; platform; doors and safety of operations. Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

MONTHLY Date last

completed Elevators Description To be performed

by Date Date2 Date

3

Elevator Preventive maintenance and services

Contractor inspections will include: Machine rooms, machinery and controls, cars, hoist ways including car, interior. Items that are not covered under Monthly Maintenance services: Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

QUARTERLY Date last

completed

Building Systems Description To be performed

by Date Date

2

Date

3 Fire Alarm Systems This professional firm will provide

monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: International Fire Inc. Communications Number: (415) 378-9934

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Fire Standpipes, pressure valves, pumps and sprinkler systems

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include:1. Provide quarterly inspections, annual inspections and written reports to the SFFD;2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency;4. Observe, maintain and test equipment periodically

Contractor:International Fire Inc.Communications Number: (415) 378-9934

Stand by generators

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: Energy Systems Communications Number: (209) 870-1913

FALL

Date last

completed

Plumbing Description To be performed

by Date Date

2

Date

3 Plumbing shut-off valves

Inspect for proper operation. In-house plumber

Outside faucets Inspect for proper operation. Check for leaks In-house Maintenance Mechanic

Furnace and heater Service, clean and install filters In-house Maintenance Mechanic

Backflow prevention system

Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In-House plumber

Boiler Systems Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In house steamfitter

Faucet aerators Check for proper flow of water. If the flow is reduced, clean the aerator screens. During the first two months, the faucet aerators could require more frequent cleaning.

In-house Maintenance Mechanic

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Interior Description To be performed

by Date Date

2

Date

3 Trash chute systems

The Trash Chute system in the building MUST be maintained to avoid Fire and Smoke Damage, Fire Code Violations, Resident Injuries, Odors and Pest Infestation. Power Wash the inside of Trash Chute with super-heated water combined with a Citra-based solution/degreaser. Clean Trash Chute Doors by hand on the inside, collected “sludge” is scraped away to allow proper closure of the door. The exterior of the trash chute doors are hand-polished with stainless steel cleaner. Door hardware lubricated and tightened The Dumpster/Compactor Room(s) shall be power washed and deodorized, and Dumpsters and Compactors can be treated with a time-release odor control. Chute Maintenance shall include treating chutes for deterrence of rodents, roaches and other pests.

In-house laborer/custodian

Countertops Inspect for separations at sinks and backsplash. Recaulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Tub enclosures Inspect caulking and recaulk if necessary. In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and

appliances

Description To be performed

by Date Date

2

Date

3 Heating system Service heating system and heat pump. In House

Electrician

Exhaust fan systems

Remove debris from around units and clean with garden hose. Remove window air conditioner or protect with weatherproof cover. Clean and replace filters if necessary.

In House Electrician

Exit and emergency lighting systems

Inspect and service if necessary. In-house Maintenance Mechanic/ Electrician

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Exterior Description To be performed

by Date Date

2

Date

3 Roof Check for leaks. Check for damaged, loose,

or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks and vents for leaks.

In-house Maintenance Mechanic/ Inspector

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Maintenance Mechanic/ Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Maintenance Mechanic/ Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to the buildings). Maintain grading.

In-house Laborer

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Maintenance Mechanic/ Inspector

Sewer rooting Apply jetter to main pipes to clean up root masses grouth.

In-house Plumber

SPRING

Date last

completed

Interior Description To be performed

by Date Date

2

Date

3 Countertops Inspect for separations at sinks and

backsplash. Re-caulk where required. In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Shower doors/tub enclosures

Inspect for proper fit. Adjust if necessary. Inspect caulking and recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

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Electrical and appliances

Description To be performed

by Date Date

2

Date

3 Heating and cooling system

General furnace inspection: Look for rust, scaling on heat exchanger, and proper flame color; note odd sounds or smells; and check condition of venting. Remove debris around units.

In-house Property Manager/Maintenance Mechanic/Plumber

Circuit breakers Visual Inspection and exercise. In-house Property Manager/Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3 Roof Clean. Check for leaks. Check for damaged,

loose or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks, vents, and skylights for leaks.

In-house Property Manager/Inspector

Pest Control Seal cracks and holes in the building enclosure, and make sure insect screens in windows are in working order and fit tightly.

Contractor:

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Property Manager/Inspector

Windows Clean. In-house Property Manager/Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Property Manager/Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to your house). Maintain grading.

In-house Property Manager/Inspector

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Property Manager/Inspector

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AREA 3

AMP #984

2698 California / JFK Towers

San Francisco

Housing Authority

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CAL 1-35: 2698 California

EIOP: 1972

Development Type: Mid-rise

Occupancy Type: Senior

Number of units: 40

Family: 0

Elderly: 40

Bedroom Distribution: Studio (31)

1 Bedroom (8)

2 Bedroom (1)

Structure Type: Reinforced

Masonry

Number of buildings: 1

Year constructed: 1971

Site Description

The site is located at the corner of California and Scott Streets, with the entrance to the lobby on

California Street. The four story wood frame and masonry building includes a ground floor

parking garage.

The landscaping and courtyards include lawn, trees, shrubs, and benches.

Building Envelope and Public Spaces Description

The building exterior is a combination of concrete, brick, and wood siding and stucco. Common

spaces are located on the first floor and include a social room, laundry, and a management office.

The roof is a torch down asphalt shingle design and has about 700 square feet of deck for public

use. The dwellings are accessible by an elevator, two enclosed stairwells, and an interior double

loaded corridor on each floor.

Mechanical and Electrical Systems Description

Two boilers provide heat and domestic hot water throughout the entire building. Electric panels

are circuit breaker style and located in each unit. A hydraulic elevator and stairs provide vertical

circulation.

Unit Interiors

Interior finishes consist of gypsum wallboard walls and ceilings with resilient tile and sheet vinyl

flooring with carpeting in most of the common spaces.

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Apparent Safety Problems

There is vinyl asbestos tile present that will eventually need to be removed.

Summary of Issues

The kitchen cabinet casework is falling apart and needs to be replaced.

Upgrade and hold. This property is sound and fit well into the surrounding neighborhoods in

both scale and building types. Vacancy and turnover rates are low, and tenant accounts

receivables are low. They require only moderate rehabilitation identified in the 2007

Comprehensive Physical Needs Assessment to continue to provide decent housing for public

housing residents consistent with the Authority's PHA Plan, CFP Plans, and Energy Plan.

Strategies to Address issues

2698 California will be maintained, repaired, and rehabilitated to the extent possible within

current funding constraints to retain their long term viability. Capital improvements will be

phased in accordance with the most recent CFP Annual and Five Year Plans and subsequent

plans to address the necessary improvements with limited funding. In addition to maintenance,

management and resident education on energy conservation measures, this site will be target for

potential new energy conservation measures to add to the already completed through the Energy

Services Contracting (ESCo).

As part of the fiscal strategy plan, it is critical for the Authority to leverage all available federal

dollars by applying for applicable HUD programs. Therefore, the plan includes applying for

Project Based Rental Assistance and/or Project-Based Vouchers under the federal Rental

Assistance Demonstration Program (RAD). Applications for the RAD Program were approved

by the Authority Board of Commissioners on September 26, 2013.

The 2698 California units requested conversion for RAD are scheduled under Phase II

Applications on 2014.

The Authority is also implementing tenant repayment agreements to increase rent collections and

work with the City to improve security.

Vacant Unit Preparation

On the day a resident vacates a unit, the Property Manager or designee secures the unit and

schedules a move out inspection with the resident. If the resident cannot be contacted, the

inspection will be completed on the Move-in/Move-out Inspection form and placed in the tenant

file. The Property Manager notes all items which must be repaired. Units that are vacated by

residents shall be secured and cleaned out within seven days. For units requiring cleaning,

painting and minor plumbing, electrical and carpentry work, work orders prepared and

distributed to the appropriate Maintenance staff. Units requiring replacement of cabinets, doors,

flooring, plumbing and light fixtures as well as cleaning and painting are designated as Mod

units and rehabilitated with available modernization funding.

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UPCS Inspections

PRE-REAC Inspections. HUD’s REAC contractors do a comprehensive property inspection

periodically, typically once per year. At least one week prior to these inspections, site

maintenance employees should do a quick inspection of a sampling of unit interiors, plus all

common areas, grounds, systems, etc. All problems should be corrected immediately. Common

REAC findings include all broken pavement and site trip hazards, leaks, vegetation overgrowth,

graffiti, exposed wiring, blocked egress, inoperable smoke detectors, and outdated fire

extinguishers.

Common Area Inspections. Once per year, ALL common areas must be thoroughly inspected.

This includes meeting rooms, offices, hallways, program spaces, laundry areas, etc. At 2698

California Street, this includes all laundry areas, lobbies, meeting rooms, program spaces, etc.

SFHA staff shall use inspection forms similar to those used by REAC Inspectors for each

building and each area.

Painting

The purpose of painting is to preserve structure and equipment from premature deterioration and

maintain them in appealing condition. Paint maintenance should result in substantial savings and

a pleasant environment.

Inspections will be conducted by in-house Inspectors and Property Managers as follows:

Conduct visual assessments for deteriorating paint and the failure of any lead hazard

reduction measures at unit turnover and every 12 months.

Address deteriorated paint through paint stabilization unless an evaluation states that

there is no lead-based paint.

Repair enclosures or encapsulations.

Perform other lead hazard reductions, as necessary.

If the initial reduction activity required the treatment of soil, identify and treat bare soil.

Provide a notice of lead hazard reduction activity.

Provide a written notice in the language of the occupant, to the extent feasible, to

occupants asking them to report deteriorated paint or failed encapsulation or enclosure.

Include the contact name, address, and telephone number. CPD recommends that the

notice be provided every 12 months or at unit turnover.

Extermination

The SFHA contracts out the services for an integrated pest control. The successful management

of pests requires an understanding of the target pest ecology and habits as well as the

environment in which they exist. It is the desire of SFHA for Contractor to work in partnership

with its residents to undertake a program of Integrated Pest Management (IPM) in the treatment

of pests.

Exterior treatment includes control services, as needed, for ants and mice. Contractor shall

service twice per month all common areas including but not limited to offices, laundry rooms,

lobby, and dumpster areas within the apartment complex.

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The integrated pest control includes pests such as: cockroaches, ants, bedbugs, spiders, silverfish,

flies, mosquitoes, stored product pests, scorpions, bats, rodents, raccoons, opossums, skunks, and

pigeons. Property Management shall monitor the Contractor activities to make sure that the

following requirements are followed.

Ground and Janitorial Standards

The SFHA considers proper landscaping and maintenance of the grounds to be critical for a

successful property. “Curb Appeal” is one of the measures used by owners to determine if a

management company is performing well. Regardless of who is assigned the tasks involved, the

Property Manager is responsible for ensuring that the grounds are presentable at all times.

Methods and assignments vary according to property, as follows.

2698 California Street: The common area cleaning and maintenance are done by the

Maintenance Generalist II (with the assistance of the Maintenance Generalist I) who is also

charged with policing the site, picking up trash, cleaning up at the trash room and trash chutes,

and distributing notices to noncompliant tenants.

Trash Collection Schedule

Service Address Times

per week

Days Service Description Units Current Charges

2698 CALIFORNIA ST 1 --W---- COMINGLED - RECYCLING 96 GAL 2 -

APT ORGANICS 64 GAL GREEN 2 -

2 M--T--- APARTMENT KEY CHARGE 1 17.72

APT 2YD 1 695.64

SURCHARGE 9.04

6 722.40

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PREVENTIVE MAINTENANCE SCHEDULE

DAILY.

Date last

completed Routine Daily Check-ups

Description To be performed by

Date Date2 Date3

Inspect the grounds, to make sure that there are no health and safety hazards, such as broken fencing, flooded catch basins, etc., no significant trash, litter or bulk items, and that the grass and plantings are presentable.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check the mechanical room for leaks. In heating season, check that the boilers are running smoothly, that there are no leaks, and that the circulating pump is running.

Check the elevator. Each morning, ride the car up and back down. Check lights and fans, car leveling (flush with hall floor), excess vibration, and automatic door openers. Check that the emergency phone is working.

Check the trash rooms, trash chute, and dumpster, to ensure that there are no blockages or overflow.

Check fire alarm control panel (FACP) for trouble messages. Panel must be closed and locked.

WEEKLY

Date last

completed Routine Weekly Check-ups

Description To be performed by

Date Date2 Date3

Check Fire Alarm Control Panel. Make sure that the panel is locked, that there are no alarms or trouble signals, and that the panel and shut-offs are unobstructed.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check fire pump and sprinkler system, to see that there are no leaks, that the system pressure is up, and that the equipment is unobstructed.

Check the emergency generator, at its weekly exercise cycle, to be sure that it is running smoothly, that it is cooling, and that it is not smoking excessively.

Check site lighting, after dark. Be sure that all site lighting operates after dark, and turns off at daylight. Reset time clocks as needed. Have blown bulbs or broken fixtures replaced or repaired promptly.

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SEMI-

MONTHLY

Date last

completed Wheelchair Lifts Description To be performed

by Date Date2 Date

3

Wheelchair Lifts Preventive Maintenance

Contractor should check the general operation of wheelchair lifts including: levels of lubrication, oil, and grease; drive cabinet; platform; doors and safety of operations. Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

MONTHLY Date last

completed Elevators Description To be performed

by Date Date2 Date

3

Elevator Preventive maintenance and services

Contractor inspections will include: Machine rooms, machinery and controls, cars, hoist ways including car, interior. Items that are not covered under Monthly Maintenance services: Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

QUARTERLY Date last

completed

Building Systems Description To be performed

by Date Date

2

Date

3 Fire Alarm Systems This professional firm will provide

monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: International Fire Inc. Communications Number: (415) 378-9934

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Fire Standpipes, pressure valves, pumps and sprinkler systems

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include:1. Provide quarterly inspections, annual inspections and written reports to the SFFD;2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency;4. Observe, maintain and test equipment periodically

Contractor:International Fire Inc.Communications Number: (415) 378-9934

Stand by generators

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: Energy Systems Communications Number: (209) 870-1913

FALL

Date last

completed

Plumbing Description To be performed

by Date Date

2

Date

3 Plumbing shut-off valves

Inspect for proper operation. In-house plumber

Outside faucets Inspect for proper operation. Check for leaks In-house Maintenance Mechanic

Furnace and heater Service, clean and install filters In-house Maintenance Mechanic

Backflow prevention system

Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In-House plumber

Boiler Systems Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In house steamfitter

Faucet aerators Check for proper flow of water. If the flow is reduced, clean the aerator screens. During the first two months, the faucet aerators could require more frequent cleaning.

In-house Maintenance Mechanic

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Interior Description To be performed

by Date Date

2

Date

3 Trash chute systems

The Trash Chute system in the building MUST be maintained to avoid Fire and Smoke Damage, Fire Code Violations, Resident Injuries, Odors and Pest Infestation. Power Wash the inside of Trash Chute with super-heated water combined with a Citra-based solution/degreaser. Clean Trash Chute Doors by hand on the inside, collected “sludge” is scraped away to allow proper closure of the door. The exterior of the trash chute doors are hand-polished with stainless steel cleaner. Door hardware lubricated and tightened The Dumpster/Compactor Room(s) shall be power washed and deodorized, and Dumpsters and Compactors can be treated with a time-release odor control. Chute Maintenance shall include treating chutes for deterrence of rodents, roaches and other pests.

In-house laborer/custodian

Countertops Inspect for separations at sinks and backsplash. Recaulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Tub enclosures Inspect caulking and recaulk if necessary. In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and

appliances

Description To be performed

by Date Date

2

Date

3 Heating system Service heating system and heat pump. In House

Electrician

Exhaust fan systems

Remove debris from around units and clean with garden hose. Remove window air conditioner or protect with weatherproof cover. Clean and replace filters if necessary.

In House Electrician

Exit and emergency lighting systems

Inspect and service if necessary. In-house Maintenance Mechanic/ Electrician

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Exterior Description To be performed

by Date Date

2

Date

3 Roof Check for leaks. Check for damaged, loose,

or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks and vents for leaks.

In-house Maintenance Mechanic/ Inspector

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Maintenance Mechanic/ Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Maintenance Mechanic/ Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to the buildings). Maintain grading.

In-house Laborer

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Maintenance Mechanic/ Inspector

Sewer rooting Apply jetter to main pipes to clean up root masses grouth.

In-house Plumber

SPRING

Date last

completed

Interior Description To be performed

by Date Date

2

Date

3 Countertops Inspect for separations at sinks and

backsplash. Re-caulk where required. In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Shower doors/tub enclosures

Inspect for proper fit. Adjust if necessary. Inspect caulking and recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

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Electrical and appliances

Description To be performed

by Date Date

2

Date

3 Heating and cooling system

General furnace inspection: Look for rust, scaling on heat exchanger, and proper flame color; note odd sounds or smells; and check condition of venting. Remove debris around units.

In-house Property Manager/Maintenance Mechanic/Plumber

Circuit breakers Visual Inspection and exercise. In-house Property Manager/Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3 Roof Clean. Check for leaks. Check for damaged,

loose or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks, vents, and skylights for leaks.

In-house Property Manager/Inspector

Pest Control Seal cracks and holes in the building enclosure, and make sure insect screens in windows are in working order and fit tightly.

Contractor:

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Property Manager/Inspector

Windows Clean. In-house Property Manager/Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Property Manager/Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to your house). Maintain grading.

In-house Property Manager/Inspector

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Property Manager/Inspector

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CAL 1-18 (1): John F. Kennedy Towers

EIOP: 1974

Development Type: High-rise

Occupancy Type: Senior

Number of units: 98

Family: 0

Elderly: 98

Bedroom Distribution: Studio (76)

One bedroom (21)

Two bedroom (1)

Structure Type: Reinforced concrete

Number of buildings: 1

Year constructed: 1974

Site Description

John F. Kennedy Towers is located at 2451 Sacramento Street, near Webster. The building is a

half-moon shape when viewed in plan and rises eleven stories to a flat roof.

The site is relatively flat with a gradual slope from west to east. Because of the building’s shape,

a half circle courtyard is formed in front of the building and a large backyard area is left behind

the building. The front courtyard space contains extensive landscaping with a central water

fountain. The backyard area is mostly a paved terrace space with a strip of landscaping running

between the terrace and an access ramp coming from the parking area. Parking is on site and

located to the west of the building. It can be accessed from Sacramento Street. There is a

walkway with stairs on the east side of the building connecting the rear of the building and the

service areas to the street.

Building Envelope and Public Spaces Description

The building is constructed out of site-cast concrete. The concrete displays no apparent

deterioration, and has recently been repainted. The exterior windows, doors, and frames are

original to the building and date back to 1974.

All 98 units are accessed by exterior walkways that are cantilevered off of the building at each

floor. The ground level houses all common spaces, offices, the laundry, and mechanical rooms.

The roof is a membrane system sloping to an interior drainage system.

Mechanical and Electrical Systems Description

All units and common areas are heated by hydronic radiation run off of two main boilers. The

boilers also provide hot water to the building. Electrical panels are circuit breaker type and are

located in each unit. Two elevators and two fire stairs access all floors of the building.

Unit Interiors

Unit finishes consist of plaster over concrete walls and ceilings. Flooring in the units is chiefly

resilient tile with sheet vinyl in the bathrooms. Asbestos tile was observed in many units. The

cabinets in the kitchen are original and date back to 1966.

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Apparent Safety Problems

There is vinyl asbestos tile present that will eventually need to be removed.

Summary of Issues

The elevators have continual maintenance issues and should be replaced.

Upgrade and hold. This property is sound and fit well into the surrounding neighborhoods in

both scale and building types. Vacancy and turnover rates are low, and tenant accounts

receivables are low. They require only moderate rehabilitation identified in the 2007

Comprehensive Physical Needs Assessment to continue to provide decent housing for public

housing residents consistent with the Authority's PHA Plan, CFP Plans, and Energy Plan.

Strategies to Address issues

John F. Kennedy Towers will be maintained, repaired, and rehabilitated to the extent possible

within current funding constraints to retain their long term viability. Capital improvements will

be phased in accordance with the most recent CFP Annual and Five Year Plans and subsequent

plans to address the necessary improvements with limited funding. In addition to maintenance,

management and resident education on energy conservation measures, this site will be target for

potential new energy conservation measures to add to the already completed through the Energy

Services Contracting (ESCo).

As part of the fiscal strategy plan, it is critical for the Authority to leverage all available federal

dollars by applying for applicable HUD programs. Therefore, the plan includes applying for

Project Based Rental Assistance and/or Project-Based Vouchers under the federal Rental

Assistance Demonstration Program (RAD). Applications for the RAD Program were approved

by the Authority Board of Commissioners on September 26, 2013.

The John F. Kennedy Towers units requested conversion for RAD are scheduled under Phase II

Applications on 2014.

The Authority is also implementing tenant repayment agreements to increase rent collections and

work with the City to improve security.

Vacant Unit Preparation

On the day a resident vacates a unit, the Property Manager or designee secures the unit and

schedules a move out inspection with the resident. If the resident cannot be contacted, the

inspection will be completed on the Move-in/Move-out Inspection form and placed in the tenant

file. The Property Manager notes all items which must be repaired. Units that are vacated by

residents shall be secured and cleaned out within seven days. For units requiring cleaning,

painting and minor plumbing, electrical and carpentry work, work orders prepared and

distributed to the appropriate Maintenance staff. Units requiring replacement of cabinets, doors,

flooring, plumbing and light fixtures as well as cleaning and painting are designated as Mod

units and rehabilitated with available modernization funding.

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UPCS Inspections

PRE-REAC Inspections. HUD’s REAC contractors do a comprehensive property inspection

periodically, typically once per year. At least one week prior to these inspections, site

maintenance employees should do a quick inspection of a sampling of unit interiors, plus all

common areas, grounds, systems, etc. All problems should be corrected immediately. Common

REAC findings include all broken pavement and site trip hazards, leaks, vegetation overgrowth,

graffiti, exposed wiring, blocked egress, inoperable smoke detectors, and outdated fire

extinguishers.

Common Area Inspections. Once per year, ALL common areas must be thoroughly inspected.

This includes meeting rooms, offices, hallways, program spaces, laundry areas, etc. At John F.

Kennedy Towers, this includes all laundry areas, lobbies, meeting rooms, program spaces, etc.

SFHA staff shall use inspection forms similar to those used by REAC Inspectors for each

building and each area.

Painting

The purpose of painting is to preserve structure and equipment from premature deterioration and

maintain them in appealing condition. Paint maintenance should result in substantial savings and

a pleasant environment.

Inspections will be conducted by in-house Inspectors and Property Managers as follows:

Conduct visual assessments for deteriorating paint and the failure of any lead hazard

reduction measures at unit turnover and every 12 months.

Address deteriorated paint through paint stabilization unless an evaluation states that

there is no lead-based paint.

Repair enclosures or encapsulations.

Perform other lead hazard reductions, as necessary.

If the initial reduction activity required the treatment of soil, identify and treat bare soil.

Provide a notice of lead hazard reduction activity.

Provide a written notice in the language of the occupant, to the extent feasible, to

occupants asking them to report deteriorated paint or failed encapsulation or enclosure.

Include the contact name, address, and telephone number. CPD recommends that the

notice be provided every 12 months or at unit turnover.

Extermination

The SFHA contracts out the services for an integrated pest control. The successful management

of pests requires an understanding of the target pest ecology and habits as well as the

environment in which they exist. It is the desire of SFHA for Contractor to work in partnership

with its residents to undertake a program of Integrated Pest Management (IPM) in the treatment

of pests.

Exterior treatment includes control services, as needed, for ants and mice. Contractor shall

service twice per month all common areas including but not limited to offices, laundry rooms,

lobby, and dumpster areas within the apartment complex.

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The integrated pest control includes pests such as: cockroaches, ants, bedbugs, spiders, silverfish,

flies, mosquitoes, stored product pests, scorpions, bats, rodents, raccoons, opossums, skunks, and

pigeons. Property Management shall monitor the Contractor activities to make sure that the

following requirements are followed.

Ground and Janitorial Standards

The SFHA considers proper landscaping and maintenance of the grounds to be critical for a

successful property. “Curb Appeal” is one of the measures used by owners to determine if a

management company is performing well. Regardless of who is assigned the tasks involved, the

Property Manager is responsible for ensuring that the grounds are presentable at all times.

Methods and assignments vary according to property, as follows.

John F. Kennedy Towers: The common area cleaning and maintenance are done by the

Maintenance Generalist II (with the assistance of the Maintenance Generalist I) who is also

charged with policing the site, picking up trash, cleaning up at the trash room and trash chutes,

and distributing notices to noncompliant tenants.

Trash Collection Schedule

Service Address Times

per week

Days Service Description Units Current Charges

2451 SACRAMENTO ST. 1 -T----- APT ORGANICS 64 GAL GREEN 2 -

SPECIAL PICK UP BY APPT 1 -

--W---- COMINGLED - RECYCLING 64 GAL 1 -

COMINGLED - RECYCLING 96 GAL 3 -

2 -T--F-- APARTMENT 2YD COMPACTOR 1 1,570.40

SURCHARGE 20.42

8 1,590.82

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PREVENTIVE MAINTENANCE SCHEDULE

DAILY.

Date last

completed Routine Daily Check-ups

Description To be performed by

Date Date2 Date3

Inspect the grounds, to make sure that there are no health and safety hazards, such as broken fencing, flooded catch basins, etc., no significant trash, litter or bulk items, and that the grass and plantings are presentable.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check the mechanical room for leaks. In heating season, check that the boilers are running smoothly, that there are no leaks, and that the circulating pump is running.

Check the elevator. Each morning, ride the car up and back down. Check lights and fans, car leveling (flush with hall floor), excess vibration, and automatic door openers. Check that the emergency phone is working.

Check the trash rooms, trash chute, and dumpster, to ensure that there are no blockages or overflow.

Check fire alarm control panel (FACP) for trouble messages. Panel must be closed and locked.

WEEKLY

Date last

completed Routine Weekly Check-ups

Description To be performed by

Date Date2 Date3

Check Fire Alarm Control Panel. Make sure that the panel is locked, that there are no alarms or trouble signals, and that the panel and shut-offs are unobstructed.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check fire pump and sprinkler system, to see that there are no leaks, that the system pressure is up, and that the equipment is unobstructed.

Check the emergency generator, at its weekly exercise cycle, to be sure that it is running smoothly, that it is cooling, and that it is not smoking excessively.

Check site lighting, after dark. Be sure that all site lighting operates after dark, and turns off at daylight. Reset time clocks as needed. Have blown bulbs or broken fixtures replaced or repaired promptly.

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Page 223 of 509

SEMI-

MONTHLY

Date last

completed Wheelchair Lifts Description To be performed

by Date Date2 Date

3

Wheelchair Lifts Preventive Maintenance

Contractor should check the general operation of wheelchair lifts including: levels of lubrication, oil, and grease; drive cabinet; platform; doors and safety of operations. Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

MONTHLY Date last

completed Elevators Description To be performed

by Date Date2 Date

3

Elevator Preventive maintenance and services

Contractor inspections will include: Machine rooms, machinery and controls, cars, hoist ways including car, interior. Items that are not covered under Monthly Maintenance services: Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

QUARTERLY Date last

completed

Building Systems Description To be performed

by Date Date

2

Date

3 Fire Alarm Systems This professional firm will provide

monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: International Fire Inc. Communications Number: (415) 378-9934

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Fire Standpipes, pressure valves, pumps and sprinkler systems

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include:1. Provide quarterly inspections, annual inspections and written reports to the SFFD;2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency;4. Observe, maintain and test equipment periodically

Contractor:International Fire Inc.Communications Number: (415) 378-9934

Stand by generators

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: Energy Systems Communications Number: (209) 870-1913

FALL

Date last

completed

Plumbing Description To be performed

by Date Date

2

Date

3 Plumbing shut-off valves

Inspect for proper operation. In-house plumber

Outside faucets Inspect for proper operation. Check for leaks In-house Maintenance Mechanic

Furnace and heater Service, clean and install filters In-house Maintenance Mechanic

Backflow prevention system

Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In-House plumber

Boiler Systems Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In house steamfitter

Faucet aerators Check for proper flow of water. If the flow is reduced, clean the aerator screens. During the first two months, the faucet aerators could require more frequent cleaning.

In-house Maintenance Mechanic

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Interior Description To be performed

by Date Date

2

Date

3 Trash chute systems

The Trash Chute system in the building MUST be maintained to avoid Fire and Smoke Damage, Fire Code Violations, Resident Injuries, Odors and Pest Infestation. Power Wash the inside of Trash Chute with super-heated water combined with a Citra-based solution/degreaser. Clean Trash Chute Doors by hand on the inside, collected “sludge” is scraped away to allow proper closure of the door. The exterior of the trash chute doors are hand-polished with stainless steel cleaner. Door hardware lubricated and tightened The Dumpster/Compactor Room(s) shall be power washed and deodorized, and Dumpsters and Compactors can be treated with a time-release odor control. Chute Maintenance shall include treating chutes for deterrence of rodents, roaches and other pests.

In-house laborer/custodian

Countertops Inspect for separations at sinks and backsplash. Recaulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Tub enclosures Inspect caulking and recaulk if necessary. In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and

appliances

Description To be performed

by Date Date

2

Date

3 Heating system Service heating system and heat pump. In House

Electrician

Exhaust fan systems

Remove debris from around units and clean with garden hose. Remove window air conditioner or protect with weatherproof cover. Clean and replace filters if necessary.

In House Electrician

Exit and emergency lighting systems

Inspect and service if necessary. In-house Maintenance Mechanic/ Electrician

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Exterior Description To be performed

by Date Date

2

Date

3 Roof Check for leaks. Check for damaged, loose,

or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks and vents for leaks.

In-house Maintenance Mechanic/ Inspector

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Maintenance Mechanic/ Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Maintenance Mechanic/ Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to the buildings). Maintain grading.

In-house Laborer

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Maintenance Mechanic/ Inspector

Sewer rooting Apply jetter to main pipes to clean up root masses grouth.

In-house Plumber

SPRING

Date last

completed

Interior Description To be performed

by Date Date

2

Date

3 Countertops Inspect for separations at sinks and

backsplash. Re-caulk where required. In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Shower doors/tub enclosures

Inspect for proper fit. Adjust if necessary. Inspect caulking and recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

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Electrical and appliances

Description To be performed

by Date Date

2

Date

3 Heating and cooling system

General furnace inspection: Look for rust, scaling on heat exchanger, and proper flame color; note odd sounds or smells; and check condition of venting. Remove debris around units.

In-house Property Manager/Maintenance Mechanic/Plumber

Circuit breakers Visual Inspection and exercise. In-house Property Manager/Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3 Roof Clean. Check for leaks. Check for damaged,

loose or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks, vents, and skylights for leaks.

In-house Property Manager/Inspector

Pest Control Seal cracks and holes in the building enclosure, and make sure insect screens in windows are in working order and fit tightly.

Contractor:

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Property Manager/Inspector

Windows Clean. In-house Property Manager/Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Property Manager/Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to your house). Maintain grading.

In-house Property Manager/Inspector

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Property Manager/Inspector

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AREA 4

AMP #978

Rosa Parks

San Francisco

Housing Authority

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CAL 1-18 (5): Rosa Parks

EIOP: 1962

Development type: High-rise

Occupancy type: Senior

Number of units: 198

Family: 0

Elderly: 198

Bedroom Distribution: Studio (19)

One bedroom (100)

Two bedroom (77)

Four bedroom (2)

Number of buildings: 2

Structure type: Reinforced concrete

Year constructed: 1961

Site Description

Rosa Parks was completely renovated in 1984, and at that time was turned into senior housing.

The complex is composed of one apartment building and another building that is leased to the

Parks & Recreation Department that houses the Senior Recreation Center. The site is relatively

flat and is bordered on three sides by city streets and on the fourth by a pedestrian mall. The site

is completely enclosed within welded steel security fencing. The building is situated in the

center of the site with the main entry from the north, while the Senior Recreation Center is

located in the southeast corner of the property. Paved pedestrian areas with benches enclose the

landscaped grounds. Some are protected by overhead trellises. A covered area in the front

connects the building to the street. There are two parking lots on the north side.

Building Envelope and Public Spaces Description

The building at Rosa Parks is a single high-rise with two wings perpendicular to the main

building section. The first floor houses the majority of the community space. The building

office, lobby, community rooms, and kitchen are located here. Laundry facilities are located on

the first and sixth floors, and two additional community rooms along with a hydrotherapy room

are located on the top floor. The building is a site-cast concrete structure. Its painted surfaces

appear in good condition. The aluminum windows and metal doors were updated during a

previous renovation effort in 1984. The roof contains a terrace with planters. The roof and

terrace are built-up roofing systems – the terrace without ballasting.

Mechanical and Electrical Systems Description

The units are heated by hydronic radiation using water from a boiler. Electric baseboards heat the

smaller community rooms on the top floor, while the large community rooms on the ground floor

have forced air systems. Three elevators and four stairwells complete the vertical circulation

within the building. The electrical system includes both fuses and circuit breakers. The building

has a fire-suppression sprinkler system throughout.

Unit Interiors

The interior finishes consist of painted concrete ceilings, and plaster-finished concrete walls. The

flooring is resilient tile. During the renovation in 1984, the kitchen cabinets were replaced along

with the appliances.

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Apparent Safety Problems

There is vinyl asbestos tile present that will eventually need to be removed.

Summary of Issues

The building exterior walls are in need of waterproofing. The sewer system needs to be

upgraded. Entire building needs to be repainted and waterproofed. Portions of coping have lost

integrity and need to be replaced. Stairs show signs of weathering and require patching and

sealing. The smoke/fire detection system needs to be replaced due to age. The single wall bottom

casings are to be replaced with double wall casings. Several interior areas have wall surfaces that

are damaged and need to be repaired. The building interiors have not been painted for more than

eight years and have patches, scratches, and other cosmetic damage. The floors throughout the

facility are worn and damaged. Asbestos is present and needs to be abated and replaced with

resilient flooring. The kitchens in all of the senior housing units need to be rehabilitated. Many

units have range / hoods that are old and inadequate; these need to be replaced to meet current

needs. Intercom needs to be replaced to meet current needs. The elevators need complete

modernization.

Strategies to Address issues

Rosa Parks is a potential candidate for Mixed Finance Modernization or Disposition to

Partnership with SFHA Affiliate Manager General Partner. As part of the fiscal strategy plan, it

is critical for the Authority to leverage all available federal dollars by applying for applicable

HUD programs. Therefore, the plan includes applying for Project Based Rental Assistance

and/or Project-Based Vouchers under the federal Rental Assistance Demonstration Program

(RAD). Applications for the RAD Program were approved by the Authority Board of

Commissioners on September 26, 2013.

The Rosa Parks units requested conversion for RAD are scheduled under Phase II Applications

on 2014.

In addition to the RAD applications, the financing strategy as contemplated by the Plan relies

also upon HUD’s Section 18 Disposition/Demolition program which will permit the Authority to

obtain additional Section 8 vouchers. Applications for the Section 18 Program were approved by

the Authority Board of Commissioners on December 12, 2013 and will be submitted to HUD on

January 2014.

The Rosa Parks site is proposed for Section 18 application and subsequent disposition.

The Authority intends to develop this project a mixed finance project and use Section 8

vouchers, plus additional funds from private funding source, equity partners under the low

income housing tax credit program and other eligible sources. Such an approach will allow the

tenants of Authority sites to benefit from immediate and long term rehabilitation work while

preserving existing affordability.

The Authority is also implementing tenant repayment agreements to increase rent collections and

work with the City to improve security.

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Vacant Unit Preparation

On the day a resident vacates a unit, the Property Manager or designee secures the unit and

schedules a move out inspection with the resident. If the resident cannot be contacted, the

inspection will be completed on the Move-in/Move-out Inspection form and placed in the tenant

file. The Property Manager notes all items which must be repaired. Units that are vacated by

residents shall be secured and cleaned out within seven days. For units requiring cleaning,

painting and minor plumbing, electrical and carpentry work, work orders prepared and

distributed to the appropriate Maintenance staff. Units requiring replacement of cabinets, doors,

flooring, plumbing and light fixtures as well as cleaning and painting are designated as Mod

units and rehabilitated with available modernization funding.

UPCS Inspections

PRE-REAC Inspections. HUD’s REAC contractors do a comprehensive property inspection

periodically, typically once per year. At least one week prior to these inspections, site

maintenance employees should do a quick inspection of a sampling of unit interiors, plus all

common areas, grounds, systems, etc. All problems should be corrected immediately. Common

REAC findings include all broken pavement and site trip hazards, leaks, vegetation overgrowth,

graffiti, exposed wiring, blocked egress, inoperable smoke detectors, and outdated fire

extinguishers.

Common Area Inspections. Once per year, ALL common areas must be thoroughly inspected.

This includes meeting rooms, offices, hallways, program spaces, laundry areas, etc. At Rosa

Parks, this includes all laundry areas, lobbies, meeting rooms, program spaces, etc. SFHA staff

shall use inspection forms similar to those used by REAC Inspectors for each building and each

area.

Painting

The purpose of painting is to preserve structure and equipment from premature deterioration and

maintain them in appealing condition. Paint maintenance should result in substantial savings and

a pleasant environment.

Inspections will be conducted by in-house Inspectors and Property Managers as follows:

Conduct visual assessments for deteriorating paint and the failure of any lead hazard

reduction measures at unit turnover and every 12 months.

Address deteriorated paint through paint stabilization unless an evaluation states that

there is no lead-based paint.

Repair enclosures or encapsulations.

Perform other lead hazard reductions, as necessary.

If the initial reduction activity required the treatment of soil, identify and treat bare soil.

Provide a notice of lead hazard reduction activity.

Provide a written notice in the language of the occupant, to the extent feasible, to

occupants asking them to report deteriorated paint or failed encapsulation or enclosure.

Include the contact name, address, and telephone number. CPD recommends that the

notice be provided every 12 months or at unit turnover.

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Extermination

The SFHA contracts out the services for an integrated pest control. The successful management

of pests requires an understanding of the target pest ecology and habits as well as the

environment in which they exist. It is the desire of SFHA for Contractor to work in partnership

with its residents to undertake a program of Integrated Pest Management (IPM) in the treatment

of pests.

Exterior treatment includes control services, as needed, for ants and mice. Contractor shall

service twice per month all common areas including but not limited to offices, laundry rooms,

lobby, and dumpster areas within the apartment complex.

The integrated pest control includes pests such as: cockroaches, ants, bedbugs, spiders, silverfish,

flies, mosquitoes, stored product pests, scorpions, bats, rodents, raccoons, opossums, skunks, and

pigeons. Property Management shall monitor the Contractor activities to make sure that the

following requirements are followed.

Ground and Janitorial Standards

The SFHA considers proper landscaping and maintenance of the grounds to be critical for a

successful property. “Curb Appeal” is one of the measures used by owners to determine if a

management company is performing well. Regardless of who is assigned the tasks involved, the

Property Manager is responsible for ensuring that the grounds are presentable at all times.

Methods and assignments vary according to property, as follows.

Rosa Parks: The common area cleaning and maintenance are done by the Maintenance

Generalist II (with the assistance of the Maintenance Generalist I) who is also charged with

policing the site, picking up trash, cleaning up at the trash room and trash chutes, and distributing

notices to noncompliant tenants.

Trash Collection Schedule

Service Address Times per week

Days Service Description Units Current Charges

1251 TURK ST 1 M------ APARTMENT KEY CHARGE 1 8.86

COMINGLED - RECYCLING 96 GAL 2 -

APT 3YD 1 521.73

5 MTWTF APARTMENT KEY CHARGE 1 44.30

APT 3YD 1 2,608.65

EXTRA SERVICE 1 349.92

SURCHARGE 45.24

7 3,578.70

1010 WEBSTER ST 2 30 YD DEBRIS BOX, OPEN 2 1,310.00

SURCHARGE -

2 1,310.00

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PREVENTIVE MAINTENANCE SCHEDULE

DAILY.

Date last

completed Routine Daily Check-ups

Description To be performed by

Date Date2 Date3

Inspect the grounds, to make sure that there are no health and safety hazards, such as broken fencing, flooded catch basins, etc., no significant trash, litter or bulk items, and that the grass and plantings are presentable.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check the mechanical room for leaks. In heating season, check that the boilers are running smoothly, that there are no leaks, and that the circulating pump is running.

Check the elevator. Each morning, ride the car up and back down. Check lights and fans, car leveling (flush with hall floor), excess vibration, and automatic door openers. Check that the emergency phone is working.

Check the trash rooms, trash chute, and dumpster, to ensure that there are no blockages or overflow.

Check fire alarm control panel (FACP) for trouble messages. Panel must be closed and locked.

WEEKLY

Date last

completed Routine Weekly Check-ups

Description To be performed by

Date Date2 Date3

Check Fire Alarm Control Panel. Make sure that the panel is locked, that there are no alarms or trouble signals, and that the panel and shut-offs are unobstructed.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check fire pump and sprinkler system, to see that there are no leaks, that the system pressure is up, and that the equipment is unobstructed.

Check the emergency generator, at its weekly exercise cycle, to be sure that it is running smoothly, that it is cooling, and that it is not smoking excessively.

Check site lighting, after dark. Be sure that all site lighting operates after dark, and turns off at daylight. Reset time clocks as needed. Have blown bulbs or broken fixtures replaced or repaired promptly.

SEMI-

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MONTHLY Date last

completed Wheelchair Lifts Description To be performed

by Date Date2 Date

3

Wheelchair Lifts Preventive Maintenance

Contractor should check the general operation of wheelchair lifts including: levels of lubrication, oil, and grease; drive cabinet; platform; doors and safety of operations. Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

MONTHLY Date last

completed Elevators Description To be performed

by Date Date2 Date

3

Elevator Preventive maintenance and services

Contractor inspections will include: Machine rooms, machinery and controls, cars, hoist ways including car, interior. Items that are not covered under Monthly Maintenance services: Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

QUARTERLY Date last

completed

Building Systems Description To be performed

by Date Date

2

Date

3 Fire Alarm Systems This professional firm will provide

monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: International Fire Inc. Communications Number: (415) 378-9934

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Fire Standpipes, pressure valves, pumps and sprinkler systems

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include:1. Provide quarterly inspections, annual inspections and written reports to the SFFD;2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency;4. Observe, maintain and test equipment periodically

Contractor:International Fire Inc.Communications Number: (415) 378-9934

Stand by generators

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: Energy Systems Communications Number: (209) 870-1913

FALL

Date last

completed

Plumbing Description To be performed

by Date Date

2

Date

3 Plumbing shut-off valves

Inspect for proper operation. In-house plumber

Outside faucets Inspect for proper operation. Check for leaks In-house Maintenance Mechanic

Furnace and heater Service, clean and install filters In-house Maintenance Mechanic

Backflow prevention system

Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In-House plumber

Boiler Systems Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In house steamfitter

Faucet aerators Check for proper flow of water. If the flow is reduced, clean the aerator screens. During the first two months, the faucet aerators could require more frequent cleaning.

In-house Maintenance Mechanic

Interior Description To be performed Date Date Date

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by 2 3

Trash chute systems

The Trash Chute system in the building MUST be maintained to avoid Fire and Smoke Damage, Fire Code Violations, Resident Injuries, Odors and Pest Infestation. Power Wash the inside of Trash Chute with super-heated water combined with a Citra-based solution/degreaser. Clean Trash Chute Doors by hand on the inside, collected “sludge” is scraped away to allow proper closure of the door. The exterior of the trash chute doors are hand-polished with stainless steel cleaner. Door hardware lubricated and tightened The Dumpster/Compactor Room(s) shall be power washed and deodorized, and Dumpsters and Compactors can be treated with a time-release odor control. Chute Maintenance shall include treating chutes for deterrence of rodents, roaches and other pests.

In-house laborer/custodian

Countertops Inspect for separations at sinks and backsplash. Recaulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Tub enclosures Inspect caulking and recaulk if necessary. In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and

appliances

Description To be performed

by Date Date

2

Date

3 Heating system Service heating system and heat pump. In House

Electrician

Exhaust fan systems

Remove debris from around units and clean with garden hose. Remove window air conditioner or protect with weatherproof cover. Clean and replace filters if necessary.

In House Electrician

Exit and emergency lighting systems

Inspect and service if necessary. In-house Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3

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Roof Check for leaks. Check for damaged, loose, or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks and vents for leaks.

In-house Maintenance Mechanic/ Inspector

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Maintenance Mechanic/ Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Maintenance Mechanic/ Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to the buildings). Maintain grading.

In-house Laborer

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Maintenance Mechanic/ Inspector

Sewer rooting Apply jetter to main pipes to clean up root masses grouth.

In-house Plumber

SPRING

Date last

completed

Interior Description To be performed

by Date Date

2

Date

3 Countertops Inspect for separations at sinks and

backsplash. Re-caulk where required. In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Shower doors/tub enclosures

Inspect for proper fit. Adjust if necessary. Inspect caulking and recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and appliances

Description To be performed

by Date Date

2

Date

3

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Heating and cooling system

General furnace inspection: Look for rust, scaling on heat exchanger, and proper flame color; note odd sounds or smells; and check condition of venting. Remove debris around units.

In-house Property Manager/Maintenance Mechanic/Plumber

Circuit breakers Visual Inspection and exercise. In-house Property Manager/Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3 Roof Clean. Check for leaks. Check for damaged,

loose or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks, vents, and skylights for leaks.

In-house Property Manager/Inspector

Pest Control Seal cracks and holes in the building enclosure, and make sure insect screens in windows are in working order and fit tightly.

Contractor:

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Property Manager/Inspector

Windows Clean. In-house Property Manager/Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Property Manager/Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to your house). Maintain grading.

In-house Property Manager/Inspector

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Property Manager/Inspector

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AREA 4

AMP #980

Mission Dolores

San Francisco

Housing Authority

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CAL 1-18 (13): Mission Dolores

EIOP: 1967

Development type: 10 Story High-rise

Occupancy type: Senior

Number of units: 92

Family: 0

Elderly: 92

Bedroom distribution: Studio: (68)

One bedroom: (23)

Number of buildings: 1

Structure type: Reinforced concrete

Year constructed: 1966

Site Description

The Mission Dolores Senior Apartments are located on 15th Street between Guerrero and

Mission Streets. The site is relatively flat and can be divided into three parts: the building

structure, parking area, and a large outdoor common space. Landscaping at Mission Dolores

consists primarily of a large common area located behind the building. A large lawn area is

surrounded by an exposed aggregate concrete walkway that extends up to the rear entrance of the

social hall. Resident parking is located on the south side of the site.

Building Envelope and Public Spaces Description

The building is constructed entirely of cast in place concrete. The exterior finish is painted

concrete. The roof consists of built-up tar and gravel and drains to an interior drainage system.

The ten-story high rise contains 92 dwelling units, as well as common areas and staff offices.

The building is divided into two sections. The first section is seven stories tall and contains all

the one-bedroom units, which occupy the second through sixth floors of this section. The second

section houses all of the studio apartments, which occupy floors one through ten. The common

spaces are located on the ground floor with the exception of the laundry facilities that are located

on the seventh floor.

All of the dwelling units are accessed from exterior corridors, located on the 15th Street side.

They also serve as public balconies.

Mechanical and Electrical Systems Description

The units and common spaces of Mission Dolores are heated by a hydronic radiation system.

This system also provides domestic hot water for the units. The electrical panels are circuit

breakers type located in the units and common spaces. Two traction elevators and two stairwells

provided vertical circulation.

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Unit Interiors

The unit finishes consist of painted concrete ceilings and gypsum wallboard partition walls. The

floor covering is resilient tile and sheet vinyl.

Apparent Safety Problems

There is vinyl asbestos tile present that will eventually need to be removed.

Summary of Issues

Upgrade and hold. This property is sound and fit well into the surrounding neighborhoods in

both scale and building types. Vacancy and turnover rates are low, and tenant accounts

receivables are low. They require only moderate rehabilitation identified in the 2007

Comprehensive Physical Needs Assessment to continue to provide decent housing for public

housing residents consistent with the Authority's PHA Plan, CFP Plans, and Energy Plan.

Strategies to Address issues

Mission Dolores Street will be maintained, repaired, and rehabilitated to the extent possible

within current funding constraints to retain their long term viability. Capital improvements will

be phased in accordance with the most recent CFP Annual and Five Year Plans and subsequent

plans to address the necessary improvements with limited funding. In addition to maintenance,

management and resident education on energy conservation measures, this site will be target for

potential new energy conservation measures to add to the already completed through the Energy

Services Contracting (ESCo).

As part of the fiscal strategy plan, it is critical for the Authority to leverage all available federal

dollars by applying for applicable HUD programs. Therefore, the plan includes applying for

Project Based Rental Assistance and/or Project-Based Vouchers under the federal Rental

Assistance Demonstration Program (RAD). Applications for the RAD Program were approved

by the Authority Board of Commissioners on September 26, 2013.

The Mission Dolores units requested conversion for RAD are scheduled under Phase II

Applications on 2014.

The Authority is also implementing tenant repayment agreements to increase rent collections and

work with the City to improve security.

Vacant Unit Preparation

On the day a resident vacates a unit, the Property Manager or designee secures the unit and

schedules a move out inspection with the resident. If the resident cannot be contacted, the

inspection will be completed on the Move-in/Move-out Inspection form and placed in the tenant

file. The Property Manager notes all items which must be repaired. Units that are vacated by

residents shall be secured and cleaned out within seven days. For units requiring cleaning,

painting and minor plumbing, electrical and carpentry work, work orders prepared and

distributed to the appropriate Maintenance staff. Units requiring replacement of cabinets, doors,

flooring, plumbing and light fixtures as well as cleaning and painting are designated as Mod

units and rehabilitated with available modernization funding.

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UPCS Inspections

PRE-REAC Inspections. HUD’s REAC contractors do a comprehensive property inspection

periodically, typically once per year. At least one week prior to these inspections, site

maintenance employees should do a quick inspection of a sampling of unit interiors, plus all

common areas, grounds, systems, etc. All problems should be corrected immediately. Common

REAC findings include all broken pavement and site trip hazards, leaks, vegetation overgrowth,

graffiti, exposed wiring, blocked egress, inoperable smoke detectors, and outdated fire

extinguishers.

Common Area Inspections. Once per year, ALL common areas must be thoroughly inspected.

This includes meeting rooms, offices, hallways, program spaces, laundry areas, etc. At Mission

Dolores, this includes all laundry areas, lobbies, meeting rooms, program spaces, etc. SFHA

staff shall use inspection forms similar to those used by REAC Inspectors for each building and

each area.

Painting

The purpose of painting is to preserve structure and equipment from premature deterioration and

maintain them in appealing condition. Paint maintenance should result in substantial savings and

a pleasant environment.

Inspections will be conducted by in-house Inspectors and Property Managers as follows:

Conduct visual assessments for deteriorating paint and the failure of any lead hazard

reduction measures at unit turnover and every 12 months.

Address deteriorated paint through paint stabilization unless an evaluation states that

there is no lead-based paint.

Repair enclosures or encapsulations.

Perform other lead hazard reductions, as necessary.

If the initial reduction activity required the treatment of soil, identify and treat bare soil.

Provide a notice of lead hazard reduction activity.

Provide a written notice in the language of the occupant, to the extent feasible, to

occupants asking them to report deteriorated paint or failed encapsulation or enclosure.

Include the contact name, address, and telephone number. CPD recommends that the

notice be provided every 12 months or at unit turnover.

Extermination

The SFHA contracts out the services for an integrated pest control. The successful management

of pests requires an understanding of the target pest ecology and habits as well as the

environment in which they exist. It is the desire of SFHA for Contractor to work in partnership

with its residents to undertake a program of Integrated Pest Management (IPM) in the treatment

of pests.

Exterior treatment includes control services, as needed, for ants and mice. Contractor shall

service twice per month all common areas including but not limited to offices, laundry rooms,

lobby, and dumpster areas within the apartment complex.

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The integrated pest control includes pests such as: cockroaches, ants, bedbugs, spiders, silverfish,

flies, mosquitoes, stored product pests, scorpions, bats, rodents, raccoons, opossums, skunks, and

pigeons. Property Management shall monitor the Contractor activities to make sure that the

following requirements are followed.

Ground and Janitorial Standards

The SFHA considers proper landscaping and maintenance of the grounds to be critical for a

successful property. “Curb Appeal” is one of the measures used by owners to determine if a

management company is performing well. Regardless of who is assigned the tasks involved, the

Property Manager is responsible for ensuring that the grounds are presentable at all times.

Methods and assignments vary according to property, as follows.

Mission Dolores: The common area cleaning and maintenance are done by the Maintenance

Generalist II (with the assistance of the Maintenance Generalist I) who is also charged with

policing the site, picking up trash, cleaning up at the trash room and trash chutes, and distributing

notices to noncompliant tenants.

Trash Collection Schedule

Service Address Times

per week

Days Service Description Units Current Charges

1855 15TH STREET 1 ---T--- APT ORGANICS 64 GAL GREEN 3 -

--W---- COMINGLED - RECYCLING 96 GAL 6 -

3 M-W-F--

APARTMENT 96 GALLON CART 5 1,239.75

SURCHARGE 16.12

14 1,255.87

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PREVENTIVE MAINTENANCE SCHEDULE

DAILY.

Date last

completed Routine Daily Check-ups

Description To be performed by

Date Date2 Date3

Inspect the grounds, to make sure that there are no health and safety hazards, such as broken fencing, flooded catch basins, etc., no significant trash, litter or bulk items, and that the grass and plantings are presentable.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check the mechanical room for leaks. In heating season, check that the boilers are running smoothly, that there are no leaks, and that the circulating pump is running.

Check the elevator. Each morning, ride the car up and back down. Check lights and fans, car leveling (flush with hall floor), excess vibration, and automatic door openers. Check that the emergency phone is working.

Check the trash rooms, trash chute, and dumpster, to ensure that there are no blockages or overflow.

Check fire alarm control panel (FACP) for trouble messages. Panel must be closed and locked.

WEEKLY

Date last

completed Routine Weekly Check-ups

Description To be performed by

Date Date2 Date3

Check Fire Alarm Control Panel. Make sure that the panel is locked, that there are no alarms or trouble signals, and that the panel and shut-offs are unobstructed.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check fire pump and sprinkler system, to see that there are no leaks, that the system pressure is up, and that the equipment is unobstructed.

Check the emergency generator, at its weekly exercise cycle, to be sure that it is running smoothly, that it is cooling, and that it is not smoking excessively.

Check site lighting, after dark. Be sure that all site lighting operates after dark, and turns off at daylight. Reset time clocks as needed. Have blown bulbs or broken fixtures replaced or repaired promptly.

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SEMI-

MONTHLY

Date last

completed Wheelchair Lifts Description To be performed

by Date Date2 Date

3

Wheelchair Lifts Preventive Maintenance

Contractor should check the general operation of wheelchair lifts including: levels of lubrication, oil, and grease; drive cabinet; platform; doors and safety of operations. Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

MONTHLY Date last

completed Elevators Description To be performed

by Date Date2 Date

3

Elevator Preventive maintenance and services

Contractor inspections will include: Machine rooms, machinery and controls, cars, hoist ways including car, interior. Items that are not covered under Monthly Maintenance services: Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

QUARTERLY Date last

completed

Building Systems Description To be performed

by Date Date

2

Date

3 Fire Alarm Systems This professional firm will provide

monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: International Fire Inc. Communications Number: (415) 378-9934

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Fire Standpipes, pressure valves, pumps and sprinkler systems

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include:1. Provide quarterly inspections, annual inspections and written reports to the SFFD;2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency;4. Observe, maintain and test equipment periodically

Contractor:International Fire Inc.Communications Number: (415) 378-9934

Stand by generators

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: Energy Systems Communications Number: (209) 870-1913

FALL

Date last

completed

Plumbing Description To be performed

by Date Date

2

Date

3 Plumbing shut-off valves

Inspect for proper operation. In-house plumber

Outside faucets Inspect for proper operation. Check for leaks In-house Maintenance Mechanic

Furnace and heater Service, clean and install filters In-house Maintenance Mechanic

Backflow prevention system

Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In-House plumber

Boiler Systems Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In house steamfitter

Faucet aerators Check for proper flow of water. If the flow is reduced, clean the aerator screens. During the first two months, the faucet aerators could require more frequent cleaning.

In-house Maintenance Mechanic

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Interior Description To be performed

by Date Date

2

Date

3 Trash chute systems

The Trash Chute system in the building MUST be maintained to avoid Fire and Smoke Damage, Fire Code Violations, Resident Injuries, Odors and Pest Infestation. Power Wash the inside of Trash Chute with super-heated water combined with a Citra-based solution/degreaser. Clean Trash Chute Doors by hand on the inside, collected “sludge” is scraped away to allow proper closure of the door. The exterior of the trash chute doors are hand-polished with stainless steel cleaner. Door hardware lubricated and tightened The Dumpster/Compactor Room(s) shall be power washed and deodorized, and Dumpsters and Compactors can be treated with a time-release odor control. Chute Maintenance shall include treating chutes for deterrence of rodents, roaches and other pests.

In-house laborer/custodian

Countertops Inspect for separations at sinks and backsplash. Recaulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Tub enclosures Inspect caulking and recaulk if necessary. In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and

appliances

Description To be performed

by Date Date

2

Date

3 Heating system Service heating system and heat pump. In House

Electrician

Exhaust fan systems

Remove debris from around units and clean with garden hose. Remove window air conditioner or protect with weatherproof cover. Clean and replace filters if necessary.

In House Electrician

Exit and emergency lighting systems

Inspect and service if necessary. In-house Maintenance Mechanic/ Electrician

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Exterior Description To be performed

by Date Date

2

Date

3 Roof Check for leaks. Check for damaged, loose,

or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks and vents for leaks.

In-house Maintenance Mechanic/ Inspector

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Maintenance Mechanic/ Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Maintenance Mechanic/ Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to the buildings). Maintain grading.

In-house Laborer

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Maintenance Mechanic/ Inspector

Sewer rooting Apply jetter to main pipes to clean up root masses grouth.

In-house Plumber

SPRING

Date last

completed

Interior Description To be performed

by Date Date

2

Date

3 Countertops Inspect for separations at sinks and

backsplash. Re-caulk where required. In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Shower doors/tub enclosures

Inspect for proper fit. Adjust if necessary. Inspect caulking and recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

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Electrical and appliances

Description To be performed

by Date Date

2

Date

3 Heating and cooling system

General furnace inspection: Look for rust, scaling on heat exchanger, and proper flame color; note odd sounds or smells; and check condition of venting. Remove debris around units.

In-house Property Manager/Maintenance Mechanic/Plumber

Circuit breakers Visual Inspection and exercise. In-house Property Manager/Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3 Roof Clean. Check for leaks. Check for damaged,

loose or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks, vents, and skylights for leaks.

In-house Property Manager/Inspector

Pest Control Seal cracks and holes in the building enclosure, and make sure insect screens in windows are in working order and fit tightly.

Contractor:

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Property Manager/Inspector

Windows Clean. In-house Property Manager/Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Property Manager/Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to your house). Maintain grading.

In-house Property Manager/Inspector

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Property Manager/Inspector

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AREA 4

AMP #981

350 Ellis / 666 Ellis

San Francisco

Housing Authority

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CAL 1-27: 350 Ellis

EIOP: 1971

Development Type: High-rise

Occupancy Type: Senior

Number of units: 96

Family: 0

Elderly: 96

Bedroom Distribution:

Studio: 72

One bedroom: 24

Number of buildings: 1

Structure type: Steel Frame

Year constructed: 1970

Site Description

350 Ellis is a 13-story high-rise building located between Taylor and Jones Streets. The site is

relatively flat, with minimal landscaping consisting of small planters scattered around the

building. Behind the building, there is an asphalt-paved parking lot with parking for 12 cars.

Building Envelope and Public Spaces Description

The building is of steel frame and concrete block construction with concrete slab floors at each

level. The first floor contains all the public spaces including a community room and kitchen,

restrooms and management offices. The roof is low-slope with a membrane covering and slopes

to interior building drains. There are two cable (hoist) type elevators, which serve all floors.

Access to dwelling units is through interior corridors.

Mechanical and Electrical Systems Description

The boiler room is located across a breezeway from the public spaces on the first floor. All

spaces are heated by a hydronic radiation system. The boilers also provide domestic hot water.

The electrical panels are the circuit breaker type. There is an electrical room near the community

room and individual panels in the units.

Unit Interiors

The unit finishes consist of acoustical tile ceilings and gypsum wallboard. The floor finish is a

combination of resilient tile and sheet vinyl. Each unit is equipped with a hard wired smoke

detector and an emergency call system.

Apparent Safety Problems

The smoke/fire detection system is at the end of its life cycle and need replacement.

Summary of Issues

The single-pane windows need to be replaced with energy efficient double-paned windows. The

cable elevator system is old and the mechanical system needs to be updated. The building

interiors have not been painted for more than eight years and have patches, scratches, and other

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cosmetic damage. The building interiors have not been painted for more than eight years and

have patches, scratches, and other cosmetic damage. Suspended tiles show signs of weak, stain,

& water damage in scattered throughout the apts. The building interiors have not been painted

for more than eight years and have patches, scratches, and other cosmetic damage. The floors

throughout the facility are worn and damaged. Asbestos is present and needs to be abated and

replaced with resilient flooring. The kitchens in all of the senior housing units need to be

rehabilitated. Replace all of the casework and range / hoods that are old and inadequate.

Strategies to Address issues

350 Ellis is a potential candidate for Mixed Finance Modernization or Disposition to Partnership

with SFHA Affiliate Manager General Partner. As part of the fiscal strategy plan, it is critical for

the Authority to leverage all available federal dollars by applying for applicable HUD programs.

Therefore, the plan includes applying for Project Based Rental Assistance and/or Project-Based

Vouchers under the federal Rental Assistance Demonstration Program (RAD). Applications for

the RAD Program were approved by the Authority Board of Commissioners on September 26,

2013.

The 350 Ellis units requested conversion for RAD are scheduled under Phase II Applications on

2014.

In addition to the RAD applications, the financing strategy as contemplated by the Plan relies

also upon HUD’s Section 18 Disposition/Demolition program which will permit the Authority to

obtain additional Section 8 vouchers. Applications for the Section 18 Program were approved by

the Authority Board of Commissioners on December 12, 2013 and will be submitted to HUD on

January 2014.

The 350 Ellis site is proposed for Section 18 application and subsequent disposition.

The Authority intends to develop this project a mixed finance project and use Section 8

vouchers, plus additional funds from private funding source, equity partners under the low

income housing tax credit program and other eligible sources. Such an approach will allow the

tenants of Authority sites to benefit from immediate and long term rehabilitation work while

preserving existing affordability.

The Authority is also implementing tenant repayment agreements to increase rent collections and

work with the City to improve security.

Vacant Unit Preparation

On the day a resident vacates a unit, the Property Manager or designee secures the unit and

schedules a move out inspection with the resident. If the resident cannot be contacted, the

inspection will be completed on the Move-in/Move-out Inspection form and placed in the tenant

file. The Property Manager notes all items which must be repaired. Units that are vacated by

residents shall be secured and cleaned out within seven days. For units requiring cleaning,

painting and minor plumbing, electrical and carpentry work, work orders prepared and

distributed to the appropriate Maintenance staff. Units requiring replacement of cabinets, doors,

flooring, plumbing and light fixtures as well as cleaning and painting are designated as Mod

units and rehabilitated with available modernization funding.

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UPCS Inspections

PRE-REAC Inspections. HUD’s REAC contractors do a comprehensive property inspection

periodically, typically once per year. At least one week prior to these inspections, site

maintenance employees should do a quick inspection of a sampling of unit interiors, plus all

common areas, grounds, systems, etc. All problems should be corrected immediately. Common

REAC findings include all broken pavement and site trip hazards, leaks, vegetation overgrowth,

graffiti, exposed wiring, blocked egress, inoperable smoke detectors, and outdated fire

extinguishers.

Common Area Inspections. Once per year, ALL common areas must be thoroughly inspected.

This includes meeting rooms, offices, hallways, program spaces, laundry areas, etc. At 350 Ellis,

this includes all laundry areas, lobbies, meeting rooms, program spaces, etc. SFHA staff shall

use inspection forms similar to those used by REAC Inspectors for each building and each area.

Painting

The purpose of painting is to preserve structure and equipment from premature deterioration and

maintain them in appealing condition. Paint maintenance should result in substantial savings and

a pleasant environment.

Inspections will be conducted by in-house Inspectors and Property Managers as follows:

Conduct visual assessments for deteriorating paint and the failure of any lead hazard

reduction measures at unit turnover and every 12 months.

Address deteriorated paint through paint stabilization unless an evaluation states that

there is no lead-based paint.

Repair enclosures or encapsulations.

Perform other lead hazard reductions, as necessary.

If the initial reduction activity required the treatment of soil, identify and treat bare soil.

Provide a notice of lead hazard reduction activity.

Provide a written notice in the language of the occupant, to the extent feasible, to

occupants asking them to report deteriorated paint or failed encapsulation or enclosure.

Include the contact name, address, and telephone number. CPD recommends that the

notice be provided every 12 months or at unit turnover.

Extermination

The SFHA contracts out the services for an integrated pest control. The successful management

of pests requires an understanding of the target pest ecology and habits as well as the

environment in which they exist. It is the desire of SFHA for Contractor to work in partnership

with its residents to undertake a program of Integrated Pest Management (IPM) in the treatment

of pests.

Exterior treatment includes control services, as needed, for ants and mice. Contractor shall

service twice per month all common areas including but not limited to offices, laundry rooms,

lobby, and dumpster areas within the apartment complex.

The integrated pest control includes pests such as: cockroaches, ants, bedbugs, spiders, silverfish,

flies, mosquitoes, stored product pests, scorpions, bats, rodents, raccoons, opossums, skunks, and

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Page 254 of 509

pigeons. Property Management shall monitor the Contractor activities to make sure that the

following requirements are followed.

Ground and Janitorial Standards

The SFHA considers proper landscaping and maintenance of the grounds to be critical for a

successful property. “Curb Appeal” is one of the measures used by owners to determine if a

management company is performing well. Regardless of who is assigned the tasks involved, the

Property Manager is responsible for ensuring that the grounds are presentable at all times.

Methods and assignments vary according to property, as follows.

350 Ellis: The common area cleaning and maintenance are done by the Maintenance Generalist

II (with the assistance of the Maintenance Generalist I) who is also charged with policing the

site, picking up trash, cleaning up at the trash room and trash chutes, and distributing notices to

noncompliant tenants.

Trash Collection Schedule

Service Address

Times per

week Days Service Description Units Current Charges

350 ELLIS ST. 1 -T----- COMINGLED - RECYCLING 96 GAL 1 -

APT ORGANICS 64 GAL GREEN 1 -

SPECIAL PICK UP BY APPT 1 -

2 -T--F--

APARTMENT 2 YARD CONTAINER 2 1,391.28

SURCHARGE 18.09

5 1,409.37

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PREVENTIVE MAINTENANCE SCHEDULE

DAILY.

Date last

completed Routine Daily Check-ups

Description To be performed by

Date Date2 Date3

Inspect the grounds, to make sure that there are no health and safety hazards, such as broken fencing, flooded catch basins, etc., no significant trash, litter or bulk items, and that the grass and plantings are presentable.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check the mechanical room for leaks. In heating season, check that the boilers are running smoothly, that there are no leaks, and that the circulating pump is running.

Check the elevator. Each morning, ride the car up and back down. Check lights and fans, car leveling (flush with hall floor), excess vibration, and automatic door openers. Check that the emergency phone is working.

Check the trash rooms, trash chute, and dumpster, to ensure that there are no blockages or overflow.

Check fire alarm control panel (FACP) for trouble messages. Panel must be closed and locked.

WEEKLY

Date last

completed Routine Weekly Check-ups

Description To be performed by

Date Date2 Date3

Check Fire Alarm Control Panel. Make sure that the panel is locked, that there are no alarms or trouble signals, and that the panel and shut-offs are unobstructed.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check fire pump and sprinkler system, to see that there are no leaks, that the system pressure is up, and that the equipment is unobstructed.

Check the emergency generator, at its weekly exercise cycle, to be sure that it is running smoothly, that it is cooling, and that it is not smoking excessively.

Check site lighting, after dark. Be sure that all site lighting operates after dark, and turns off at daylight. Reset time clocks as needed. Have blown bulbs or broken fixtures replaced or repaired promptly.

SEMI-

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MONTHLY Date last

completed Wheelchair Lifts Description To be performed

by Date Date2 Date

3

Wheelchair Lifts Preventive Maintenance

Contractor should check the general operation of wheelchair lifts including: levels of lubrication, oil, and grease; drive cabinet; platform; doors and safety of operations. Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

MONTHLY Date last

completed Elevators Description To be performed

by Date Date2 Date

3

Elevator Preventive maintenance and services

Contractor inspections will include: Machine rooms, machinery and controls, cars, hoist ways including car, interior. Items that are not covered under Monthly Maintenance services: Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

QUARTERLY Date last

completed

Building Systems Description To be performed

by Date Date

2

Date

3 Fire Alarm Systems This professional firm will provide

monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: International Fire Inc. Communications Number: (415) 378-9934

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Fire Standpipes, pressure valves, pumps and sprinkler systems

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include:1. Provide quarterly inspections, annual inspections and written reports to the SFFD;2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency;4. Observe, maintain and test equipment periodically

Contractor:International Fire Inc.Communications Number: (415) 378-9934

Stand by generators

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: Energy Systems Communications Number: (209) 870-1913

FALL

Date last

completed

Plumbing Description To be performed

by Date Date

2

Date

3 Plumbing shut-off valves

Inspect for proper operation. In-house plumber

Outside faucets Inspect for proper operation. Check for leaks In-house Maintenance Mechanic

Furnace and heater Service, clean and install filters In-house Maintenance Mechanic

Backflow prevention system

Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In-House plumber

Boiler Systems Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In house steamfitter

Faucet aerators Check for proper flow of water. If the flow is reduced, clean the aerator screens. During the first two months, the faucet aerators could require more frequent cleaning.

In-house Maintenance Mechanic

Interior Description To be performed Date Date Date

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by 2 3

Trash chute systems

The Trash Chute system in the building MUST be maintained to avoid Fire and Smoke Damage, Fire Code Violations, Resident Injuries, Odors and Pest Infestation. Power Wash the inside of Trash Chute with super-heated water combined with a Citra-based solution/degreaser. Clean Trash Chute Doors by hand on the inside, collected “sludge” is scraped away to allow proper closure of the door. The exterior of the trash chute doors are hand-polished with stainless steel cleaner. Door hardware lubricated and tightened The Dumpster/Compactor Room(s) shall be power washed and deodorized, and Dumpsters and Compactors can be treated with a time-release odor control. Chute Maintenance shall include treating chutes for deterrence of rodents, roaches and other pests.

In-house laborer/custodian

Countertops Inspect for separations at sinks and backsplash. Recaulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Tub enclosures Inspect caulking and recaulk if necessary. In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and

appliances

Description To be performed

by Date Date

2

Date

3 Heating system Service heating system and heat pump. In House

Electrician

Exhaust fan systems

Remove debris from around units and clean with garden hose. Remove window air conditioner or protect with weatherproof cover. Clean and replace filters if necessary.

In House Electrician

Exit and emergency lighting systems

Inspect and service if necessary. In-house Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3

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Roof Check for leaks. Check for damaged, loose, or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks and vents for leaks.

In-house Maintenance Mechanic/ Inspector

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Maintenance Mechanic/ Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Maintenance Mechanic/ Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to the buildings). Maintain grading.

In-house Laborer

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Maintenance Mechanic/ Inspector

Sewer rooting Apply jetter to main pipes to clean up root masses grouth.

In-house Plumber

SPRING

Date last

completed

Interior Description To be performed

by Date Date

2

Date

3 Countertops Inspect for separations at sinks and

backsplash. Re-caulk where required. In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Shower doors/tub enclosures

Inspect for proper fit. Adjust if necessary. Inspect caulking and recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and appliances

Description To be performed

by Date Date

2

Date

3

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Heating and cooling system

General furnace inspection: Look for rust, scaling on heat exchanger, and proper flame color; note odd sounds or smells; and check condition of venting. Remove debris around units.

In-house Property Manager/Maintenance Mechanic/Plumber

Circuit breakers Visual Inspection and exercise. In-house Property Manager/Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3 Roof Clean. Check for leaks. Check for damaged,

loose or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks, vents, and skylights for leaks.

In-house Property Manager/Inspector

Pest Control Seal cracks and holes in the building enclosure, and make sure insect screens in windows are in working order and fit tightly.

Contractor:

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Property Manager/Inspector

Windows Clean. In-house Property Manager/Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Property Manager/Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to your house). Maintain grading.

In-house Property Manager/Inspector

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Property Manager/Inspector

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CAL 1-28: 666 Ellis

EIOP: 1971

Development Type: 13 Story High Rise

Occupancy Type: Senior

Number of units: 100

Family: 0

Elderly: 100

Bedroom Distribution: Studio (77)

1 Bedroom. (23)

Structure Type: Reinforced Concrete

Number of buildings: 1

Year constructed: 1971

Site Description

666 Ellis Street is a 13-story high-rise located in San Francisco’s Tenderloin District. Site

plantings are limited to cylindrical planters, which enhance paved pedestrian areas. Along the

northern edge of the site, an outdoor recreation area has been set aside.

Building Envelope and Public Spaces Description

The building is constructed of poured in place reinforced concrete. The roof is built-up with an

asphalt surface material. The ground floor contains a small lobby with access to the mailroom.

Other ground floor spaces include two parking bays for four vehicles, a driveway, which links

the street with a rear parking lot, several mechanical rooms and a trash room.

The second floor contains a community room, common kitchen, building management offices

and the building manager’s apartment. Floors two through twelve contain studio and one-

bedroom apartments. All dwelling units are accessed from interior corridors.

Mechanical and Electrical Systems Description

Boilers provide domestic hot water to the spaces and heat to the dwellings. The common areas

are served by a forced air furnace system.

Electric panels are circuit breakers with a panel located in each dwelling unit and near the

common areas.

Two traction elevators and two stairwells provide vertical circulation.

Unit Interiors

Interior finishes consist of concrete and gypsum wallboard walls and ceilings. Floor coverings

are resilient tile and sheet vinyl.

Apparent Safety Problems

There is vinyl asbestos tile present that will eventually need to be removed.

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Summary of Issues

The window frames are corroded and do not function properly and need to be replaced.

Upgrade and hold. This property is sound and fit well into the surrounding neighborhoods in

both scale and building types. Vacancy and turnover rates are low, and tenant accounts

receivables are low. They require only moderate rehabilitation identified in the 2007

Comprehensive Physical Needs Assessment to continue to provide decent housing for public

housing residents consistent with the Authority's PHA Plan, CFP Plans, and Energy Plan.

Strategies to Address issues

666 Ellis Street will be maintained, repaired, and rehabilitated to the extent possible within

current funding constraints to retain their long term viability. Capital improvements will be

phased in accordance with the most recent CFP Annual and Five Year Plans and subsequent

plans to address the necessary improvements with limited funding. In addition to maintenance,

management and resident education on energy conservation measures, this site will be target for

potential new energy conservation measures to add to the already completed through the Energy

Services Contracting (ESCo).

As part of the fiscal strategy plan, it is critical for the Authority to leverage all available federal

dollars by applying for applicable HUD programs. Therefore, the plan includes applying for

Project Based Rental Assistance and/or Project-Based Vouchers under the federal Rental

Assistance Demonstration Program (RAD). Applications for the RAD Program were approved

by the Authority Board of Commissioners on September 26, 2013 and submitted to HUD on

September 27, 2013.

The 666 Ellis units requested conversion for RAD are scheduled under Phase I Applications on

September 27, 2013.

The Authority is also implementing tenant repayment agreements to increase rent collections and

work with the City to improve security.

Vacant Unit Preparation

On the day a resident vacates a unit, the Property Manager or designee secures the unit and

schedules a move out inspection with the resident. If the resident cannot be contacted, the

inspection will be completed on the Move-in/Move-out Inspection form and placed in the tenant

file. The Property Manager notes all items which must be repaired. Units that are vacated by

residents shall be secured and cleaned out within seven days. For units requiring cleaning,

painting and minor plumbing, electrical and carpentry work, work orders prepared and

distributed to the appropriate Maintenance staff. Units requiring replacement of cabinets, doors,

flooring, plumbing and light fixtures as well as cleaning and painting are designated as Mod

units and rehabilitated with available modernization funding.

UPCS Inspections

PRE-REAC Inspections. HUD’s REAC contractors do a comprehensive property inspection

periodically, typically once per year. At least one week prior to these inspections, site

maintenance employees should do a quick inspection of a sampling of unit interiors, plus all

common areas, grounds, systems, etc. All problems should be corrected immediately. Common

REAC findings include all broken pavement and site trip hazards, leaks, vegetation overgrowth,

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graffiti, exposed wiring, blocked egress, inoperable smoke detectors, and outdated fire

extinguishers.

Common Area Inspections. Once per year, ALL common areas must be thoroughly inspected.

This includes meeting rooms, offices, hallways, program spaces, laundry areas, etc. At 666 Ellis

Street, this includes all laundry areas, lobbies, meeting rooms, program spaces, etc. SFHA staff

shall use inspection forms similar to those used by REAC Inspectors for each building and each

area.

Painting

The purpose of painting is to preserve structure and equipment from premature deterioration and

maintain them in appealing condition. Paint maintenance should result in substantial savings and

a pleasant environment.

Inspections will be conducted by in-house Inspectors and Property Managers as follows:

Conduct visual assessments for deteriorating paint and the failure of any lead hazard

reduction measures at unit turnover and every 12 months.

Address deteriorated paint through paint stabilization unless an evaluation states that

there is no lead-based paint.

Repair enclosures or encapsulations.

Perform other lead hazard reductions, as necessary.

If the initial reduction activity required the treatment of soil, identify and treat bare soil.

Provide a notice of lead hazard reduction activity.

Provide a written notice in the language of the occupant, to the extent feasible, to

occupants asking them to report deteriorated paint or failed encapsulation or enclosure.

Include the contact name, address, and telephone number. CPD recommends that the

notice be provided every 12 months or at unit turnover.

Extermination

The SFHA contracts out the services for an integrated pest control. The successful management

of pests requires an understanding of the target pest ecology and habits as well as the

environment in which they exist. It is the desire of SFHA for Contractor to work in partnership

with its residents to undertake a program of Integrated Pest Management (IPM) in the treatment

of pests.

Exterior treatment includes control services, as needed, for ants and mice. Contractor shall

service twice per month all common areas including but not limited to offices, laundry rooms,

lobby, and dumpster areas within the apartment complex.

The integrated pest control includes pests such as: cockroaches, ants, bedbugs, spiders, silverfish,

flies, mosquitoes, stored product pests, scorpions, bats, rodents, raccoons, opossums, skunks, and

pigeons. Property Management shall monitor the Contractor activities to make sure that the

following requirements are followed.

Ground and Janitorial Standards

The SFHA considers proper landscaping and maintenance of the grounds to be critical for a

successful property. “Curb Appeal” is one of the measures used by owners to determine if a

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management company is performing well. Regardless of who is assigned the tasks involved, the

Property Manager is responsible for ensuring that the grounds are presentable at all times.

Methods and assignments vary according to property, as follows.

666 Ellis Street: The common area cleaning and maintenance are done by the Maintenance

Generalist II (with the assistance of the Maintenance Generalist I) who is also charged with

policing the site, picking up trash, cleaning up at the trash room and trash chutes, and distributing

notices to noncompliant tenants.

Trash Collection Schedule

Service Address

Times per

week Days Service Description Units

Current Charges

666 ELLIS ST. 1 -T----- SPECIAL PICK UP BY APPT 1 -

--W---- APT ORGANICS 64 GAL GREEN 3 -

2 -T--F-- COMINGLED - RECYCLING 96 GAL 4 -

APARTMENT 3 YD CONTAINER 1 1,043.46

SURCHARGE 13.56

9 1,057.02

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PREVENTIVE MAINTENANCE SCHEDULE

DAILY.

Date last

completed Routine Daily Check-ups

Description To be performed by

Date Date2 Date3

Inspect the grounds, to make sure that there are no health and safety hazards, such as broken fencing, flooded catch basins, etc., no significant trash, litter or bulk items, and that the grass and plantings are presentable.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check the mechanical room for leaks. In heating season, check that the boilers are running smoothly, that there are no leaks, and that the circulating pump is running.

Check the elevator. Each morning, ride the car up and back down. Check lights and fans, car leveling (flush with hall floor), excess vibration, and automatic door openers. Check that the emergency phone is working.

Check the trash rooms, trash chute, and dumpster, to ensure that there are no blockages or overflow.

Check fire alarm control panel (FACP) for trouble messages. Panel must be closed and locked.

WEEKLY

Date last

completed Routine Weekly Check-ups

Description To be performed by

Date Date2 Date3

Check Fire Alarm Control Panel. Make sure that the panel is locked, that there are no alarms or trouble signals, and that the panel and shut-offs are unobstructed.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check fire pump and sprinkler system, to see that there are no leaks, that the system pressure is up, and that the equipment is unobstructed.

Check the emergency generator, at its weekly exercise cycle, to be sure that it is running smoothly, that it is cooling, and that it is not smoking excessively.

Check site lighting, after dark. Be sure that all site lighting operates after dark, and turns off at daylight. Reset time clocks as needed. Have blown bulbs or broken fixtures replaced or repaired promptly.

SEMI-

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MONTHLY Date last

completed Wheelchair Lifts Description To be performed

by Date Date2 Date

3

Wheelchair Lifts Preventive Maintenance

Contractor should check the general operation of wheelchair lifts including: levels of lubrication, oil, and grease; drive cabinet; platform; doors and safety of operations. Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

MONTHLY Date last

completed Elevators Description To be performed

by Date Date2 Date

3

Elevator Preventive maintenance and services

Contractor inspections will include: Machine rooms, machinery and controls, cars, hoist ways including car, interior. Items that are not covered under Monthly Maintenance services: Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

QUARTERLY Date last

completed

Building Systems Description To be performed

by Date Date

2

Date

3 Fire Alarm Systems This professional firm will provide

monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: International Fire Inc. Communications Number: (415) 378-9934

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Fire Standpipes, pressure valves, pumps and sprinkler systems

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include:1. Provide quarterly inspections, annual inspections and written reports to the SFFD;2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency;4. Observe, maintain and test equipment periodically

Contractor:International Fire Inc.Communications Number: (415) 378-9934

Stand by generators

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: Energy Systems Communications Number: (209) 870-1913

FALL

Date last

completed

Plumbing Description To be performed

by Date Date

2

Date

3 Plumbing shut-off valves

Inspect for proper operation. In-house plumber

Outside faucets Inspect for proper operation. Check for leaks In-house Maintenance Mechanic

Furnace and heater Service, clean and install filters In-house Maintenance Mechanic

Backflow prevention system

Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In-House plumber

Boiler Systems Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In house steamfitter

Faucet aerators Check for proper flow of water. If the flow is reduced, clean the aerator screens. During the first two months, the faucet aerators could require more frequent cleaning.

In-house Maintenance Mechanic

Interior Description To be performed Date Date Date

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by 2 3

Trash chute systems

The Trash Chute system in the building MUST be maintained to avoid Fire and Smoke Damage, Fire Code Violations, Resident Injuries, Odors and Pest Infestation. Power Wash the inside of Trash Chute with super-heated water combined with a Citra-based solution/degreaser. Clean Trash Chute Doors by hand on the inside, collected “sludge” is scraped away to allow proper closure of the door. The exterior of the trash chute doors are hand-polished with stainless steel cleaner. Door hardware lubricated and tightened The Dumpster/Compactor Room(s) shall be power washed and deodorized, and Dumpsters and Compactors can be treated with a time-release odor control. Chute Maintenance shall include treating chutes for deterrence of rodents, roaches and other pests.

In-house laborer/custodian

Countertops Inspect for separations at sinks and backsplash. Recaulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Tub enclosures Inspect caulking and recaulk if necessary. In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and

appliances

Description To be performed

by Date Date

2

Date

3 Heating system Service heating system and heat pump. In House

Electrician

Exhaust fan systems

Remove debris from around units and clean with garden hose. Remove window air conditioner or protect with weatherproof cover. Clean and replace filters if necessary.

In House Electrician

Exit and emergency lighting systems

Inspect and service if necessary. In-house Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3

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Roof Check for leaks. Check for damaged, loose, or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks and vents for leaks.

In-house Maintenance Mechanic/ Inspector

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Maintenance Mechanic/ Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Maintenance Mechanic/ Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to the buildings). Maintain grading.

In-house Laborer

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Maintenance Mechanic/ Inspector

Sewer rooting Apply jetter to main pipes to clean up root masses grouth.

In-house Plumber

SPRING

Date last

completed

Interior Description To be performed

by Date Date

2

Date

3 Countertops Inspect for separations at sinks and

backsplash. Re-caulk where required. In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Shower doors/tub enclosures

Inspect for proper fit. Adjust if necessary. Inspect caulking and recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and appliances

Description To be performed

by Date Date

2

Date

3

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Heating and cooling system

General furnace inspection: Look for rust, scaling on heat exchanger, and proper flame color; note odd sounds or smells; and check condition of venting. Remove debris around units.

In-house Property Manager/Maintenance Mechanic/Plumber

Circuit breakers Visual Inspection and exercise. In-house Property Manager/Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3 Roof Clean. Check for leaks. Check for damaged,

loose or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks, vents, and skylights for leaks.

In-house Property Manager/Inspector

Pest Control Seal cracks and holes in the building enclosure, and make sure insect screens in windows are in working order and fit tightly.

Contractor:

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Property Manager/Inspector

Windows Clean. In-house Property Manager/Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Property Manager/Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to your house). Maintain grading.

In-house Property Manager/Inspector

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Property Manager/Inspector

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AREA 4

AMP #982

3850 18th

Street / 101-103 Lundy’s Lane

San Francisco

Housing Authority

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CAL 1-20: 3850 18th

Street

EIOP: 1971

Development Type: Mid-rise

Occupancy Type: Senior

Number of units: 107

Family: 0

Elderly: 107

Bedroom Distribution: Studio (88)

1 Bedroom (19)

Number of buildings: 2

Type of building: Reinforced Concrete

Year constructed: 1971

Site Description

This senior apartment complex is located between Church and Sanchez Streets in the Mission

District. The site occupies an interior lot and borders on both 18th Street and Dorland Street. The

complex consists of two mid-rise buildings set across from each other. Both buildings are five-

stories in height with flat roofs.

The site is of moderate grade, sloping from north to south. The space between the two buildings is

terraced by small retaining walls. A covered walkway connects the two buildings at ground level.

Due to its "U" shape, 3850 - 18th has an interior courtyard, while Dorland has a small front yard on

the north side.

The landscaping of the complex consists of irrigated grass areas throughout the site and small

shrubs and trees in the space between the two buildings. Paved walkways and patios run throughout

the entire site and a paved ramping system for handicap access is located between the buildings.

Building Envelope and Public Spaces Description

Both buildings are constructed of reinforced concrete and the exterior finish is painted. The roofs

are built-up tar and gravel and drain to interior drainage systems. 3850 - 18th houses all common

spaces and offices for the complex on the ground floor and contains 63 dwelling units. Dorland has

a parking garage in the basement level and houses 44 dwelling units. All units in both buildings are

accessed from interior corridors.

Mechanical and Electrical Systems Description

Boilers and a hydronic radiation system heat the entire building. Domestic hot water is also

provided through this system. Each building contains a single hydraulic elevator that serves all

floors of the building. An interior stairwell provides emergency egress and additional vertical

circulation. Electric panels are circuit breaker type and located in each unit.

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Unit Interiors

The unit finishes consist of painted concrete ceilings and plaster wall finishes. The floor covering is

resilient tile.

Apparent Safety Problems

There is vinyl asbestos tile present that will eventually need to be removed.

Summary of Issues

None

Upgrade and hold. This property is sound and fit well into the surrounding neighborhoods in both

scale and building types. Vacancy and turnover rates are low, and tenant accounts receivables are

low. They require only moderate rehabilitation identified in the 2007 Comprehensive Physical

Needs Assessment to continue to provide decent housing for public housing residents consistent

with the Authority's PHA Plan, CFP Plans, and Energy Plan.

Strategies to Address issues

3850 18th Street will be maintained, repaired, and rehabilitated to the extent possible within current

funding constraints to retain their long term viability. Capital improvements will be phased in

accordance with the most recent CFP Annual and Five Year Plans and subsequent plans to address

the necessary improvements with limited funding. In addition to maintenance, management and

resident education on energy conservation measures, this site will be target for potential new energy

conservation measures to add to the already completed through the Energy Services Contracting

(ESCo).

As part of the fiscal strategy plan, it is critical for the Authority to leverage all available federal

dollars by applying for applicable HUD programs. Therefore, the plan includes applying for Project

Based Rental Assistance and/or Project-Based Vouchers under the federal Rental Assistance

Demonstration Program (RAD). Applications for the RAD Program were approved by the

Authority Board of Commissioners on September 26, 2013 and submitted to HUD on September

27, 2013.

The 3850 18th Street Holly Courts/Alemany units requested conversion for RAD are scheduled

under Phase I Applications on September 27, 2013.

The Authority is also implementing tenant repayment agreements to increase rent collections and

work with the City to improve security.

Vacant Unit Preparation

On the day a resident vacates a unit, the Property Manager or designee secures the unit and

schedules a move out inspection with the resident. If the resident cannot be contacted, the

inspection will be completed on the Move-in/Move-out Inspection form and placed in the tenant

file. The Property Manager notes all items which must be repaired. Units that are vacated by

residents shall be secured and cleaned out within seven days. For units requiring cleaning, painting

and minor plumbing, electrical and carpentry work, work orders prepared and distributed to the

appropriate Maintenance staff. Units requiring replacement of cabinets, doors, flooring, plumbing

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and light fixtures as well as cleaning and painting are designated as Mod units and rehabilitated

with available modernization funding.

UPCS Inspections

PRE-REAC Inspections. HUD’s REAC contractors do a comprehensive property inspection

periodically, typically once per year. At least one week prior to these inspections, site maintenance

employees should do a quick inspection of a sampling of unit interiors, plus all common areas,

grounds, systems, etc. All problems should be corrected immediately. Common REAC findings

include all broken pavement and site trip hazards, leaks, vegetation overgrowth, graffiti, exposed

wiring, blocked egress, inoperable smoke detectors, and outdated fire extinguishers.

Common Area Inspections. Once per year, ALL common areas must be thoroughly inspected. This

includes meeting rooms, offices, hallways, program spaces, laundry areas, etc. At 3850 18th Street,

this includes all laundry areas, lobbies, meeting rooms, program spaces, etc. SFHA staff shall use

inspection forms similar to those used by REAC Inspectors for each building and each area.

Painting

The purpose of painting is to preserve structure and equipment from premature deterioration and

maintain them in appealing condition. Paint maintenance should result in substantial savings and a

pleasant environment.

Inspections will be conducted by in-house Inspectors and Property Managers as follows:

Conduct visual assessments for deteriorating paint and the failure of any lead hazard

reduction measures at unit turnover and every 12 months.

Address deteriorated paint through paint stabilization unless an evaluation states that there is

no lead-based paint.

Repair enclosures or encapsulations.

Perform other lead hazard reductions, as necessary.

If the initial reduction activity required the treatment of soil, identify and treat bare soil.

Provide a notice of lead hazard reduction activity.

Provide a written notice in the language of the occupant, to the extent feasible, to occupants

asking them to report deteriorated paint or failed encapsulation or enclosure. Include the

contact name, address, and telephone number. CPD recommends that the notice be provided

every 12 months or at unit turnover.

Extermination

The SFHA contracts out the services for an integrated pest control. The successful management of

pests requires an understanding of the target pest ecology and habits as well as the environment in

which they exist. It is the desire of SFHA for Contractor to work in partnership with its residents to

undertake a program of Integrated Pest Management (IPM) in the treatment of pests.

Exterior treatment includes control services, as needed, for ants and mice. Contractor shall service

twice per month all common areas including but not limited to offices, laundry rooms, lobby, and

dumpster areas within the apartment complex.

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The integrated pest control includes pests such as: cockroaches, ants, bedbugs, spiders, silverfish,

flies, mosquitoes, stored product pests, scorpions, bats, rodents, raccoons, opossums, skunks, and

pigeons. Property Management shall monitor the Contractor activities to make sure that the

following requirements are followed.

Ground and Janitorial Standards

The SFHA considers proper landscaping and maintenance of the grounds to be critical for a

successful property. “Curb Appeal” is one of the measures used by owners to determine if a

management company is performing well. Regardless of who is assigned the tasks involved, the

Property Manager is responsible for ensuring that the grounds are presentable at all times. Methods

and assignments vary according to property, as follows.

3850 18th Street: The common area cleaning and maintenance are done by the Maintenance

Generalist II (with the assistance of the Maintenance Generalist I) who is also charged with

policing the site, picking up trash, cleaning up at the trash room and trash chutes, and distributing

notices to noncompliant tenants.

Trash Collection Schedule

Service Address Times

per week

Days Service Description Units Current Charges

3850 18TH STREET 1 F APT ORGANICS 64 GAL GREEN 3 -

M BATTERY COLLECTION 1 -

APARTMENT 96 GALLON CART 2 165.30

3 M-W-F- APARTMENT KEY CHARGE 2 53.16

COMINGLED - RECYCLING 96 GAL 6 -

APARTMENT 96 GALLON CART 4 991.80

SURCHARGE 15.04

18 1,225.30

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PREVENTIVE MAINTENANCE SCHEDULE

DAILY.

Date last

completed Routine Daily Check-ups

Description To be performed by

Date Date2 Date3

Inspect the grounds, to make sure that there are no health and safety hazards, such as broken fencing, flooded catch basins, etc., no significant trash, litter or bulk items, and that the grass and plantings are presentable.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check the mechanical room for leaks. In heating season, check that the boilers are running smoothly, that there are no leaks, and that the circulating pump is running.

Check the elevator. Each morning, ride the car up and back down. Check lights and fans, car leveling (flush with hall floor), excess vibration, and automatic door openers. Check that the emergency phone is working.

Check the trash rooms, trash chute, and dumpster, to ensure that there are no blockages or overflow.

Check fire alarm control panel (FACP) for trouble messages. Panel must be closed and locked.

WEEKLY

Date last

completed Routine Weekly Check-ups

Description To be performed by

Date Date2 Date3

Check Fire Alarm Control Panel. Make sure that the panel is locked, that there are no alarms or trouble signals, and that the panel and shut-offs are unobstructed.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check fire pump and sprinkler system, to see that there are no leaks, that the system pressure is up, and that the equipment is unobstructed.

Check the emergency generator, at its weekly exercise cycle, to be sure that it is running smoothly, that it is cooling, and that it is not smoking excessively.

Check site lighting, after dark. Be sure that all site lighting operates after dark, and turns off at daylight. Reset time clocks as needed. Have blown bulbs or broken fixtures replaced or repaired promptly.

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SEMI-

MONTHLY

Date last

completed Wheelchair Lifts Description To be performed

by Date Date2 Date

3

Wheelchair Lifts Preventive Maintenance

Contractor should check the general operation of wheelchair lifts including: levels of lubrication, oil, and grease; drive cabinet; platform; doors and safety of operations. Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

MONTHLY Date last

completed Elevators Description To be performed

by Date Date2 Date

3

Elevator Preventive maintenance and services

Contractor inspections will include: Machine rooms, machinery and controls, cars, hoist ways including car, interior. Items that are not covered under Monthly Maintenance services: Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

QUARTERLY Date last

completed

Building Systems Description To be performed

by Date Date

2

Date

3 Fire Alarm Systems This professional firm will provide

monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: International Fire Inc. Communications Number: (415) 378-9934

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Fire Standpipes, pressure valves, pumps and sprinkler systems

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include:1. Provide quarterly inspections, annual inspections and written reports to the SFFD;2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency;4. Observe, maintain and test equipment periodically

Contractor:International Fire Inc.Communications Number: (415) 378-9934

Stand by generators

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: Energy Systems Communications Number: (209) 870-1913

FALL

Date last

completed

Plumbing Description To be performed

by Date Date

2

Date

3 Plumbing shut-off valves

Inspect for proper operation. In-house plumber

Outside faucets Inspect for proper operation. Check for leaks In-house Maintenance Mechanic

Furnace and heater Service, clean and install filters In-house Maintenance Mechanic

Backflow prevention system

Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In-House plumber

Boiler Systems Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In house steamfitter

Faucet aerators Check for proper flow of water. If the flow is reduced, clean the aerator screens. During the first two months, the faucet aerators could require more frequent cleaning.

In-house Maintenance Mechanic

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Interior Description To be performed

by Date Date

2

Date

3 Trash chute systems

The Trash Chute system in the building MUST be maintained to avoid Fire and Smoke Damage, Fire Code Violations, Resident Injuries, Odors and Pest Infestation. Power Wash the inside of Trash Chute with super-heated water combined with a Citra-based solution/degreaser. Clean Trash Chute Doors by hand on the inside, collected “sludge” is scraped away to allow proper closure of the door. The exterior of the trash chute doors are hand-polished with stainless steel cleaner. Door hardware lubricated and tightened The Dumpster/Compactor Room(s) shall be power washed and deodorized, and Dumpsters and Compactors can be treated with a time-release odor control. Chute Maintenance shall include treating chutes for deterrence of rodents, roaches and other pests.

In-house laborer/custodian

Countertops Inspect for separations at sinks and backsplash. Recaulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Tub enclosures Inspect caulking and recaulk if necessary. In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and

appliances

Description To be performed

by Date Date

2

Date

3 Heating system Service heating system and heat pump. In House

Electrician

Exhaust fan systems

Remove debris from around units and clean with garden hose. Remove window air conditioner or protect with weatherproof cover. Clean and replace filters if necessary.

In House Electrician

Exit and emergency lighting systems

Inspect and service if necessary. In-house Maintenance Mechanic/ Electrician

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Exterior Description To be performed

by Date Date

2

Date

3 Roof Check for leaks. Check for damaged, loose,

or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks and vents for leaks.

In-house Maintenance Mechanic/ Inspector

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Maintenance Mechanic/ Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Maintenance Mechanic/ Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to the buildings). Maintain grading.

In-house Laborer

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Maintenance Mechanic/ Inspector

Sewer rooting Apply jetter to main pipes to clean up root masses grouth.

In-house Plumber

SPRING

Date last

completed

Interior Description To be performed

by Date Date

2

Date

3 Countertops Inspect for separations at sinks and

backsplash. Re-caulk where required. In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Shower doors/tub enclosures

Inspect for proper fit. Adjust if necessary. Inspect caulking and recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

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Electrical and appliances

Description To be performed

by Date Date

2

Date

3 Heating and cooling system

General furnace inspection: Look for rust, scaling on heat exchanger, and proper flame color; note odd sounds or smells; and check condition of venting. Remove debris around units.

In-house Property Manager/Maintenance Mechanic/Plumber

Circuit breakers Visual Inspection and exercise. In-house Property Manager/Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3 Roof Clean. Check for leaks. Check for damaged,

loose or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks, vents, and skylights for leaks.

In-house Property Manager/Inspector

Pest Control Seal cracks and holes in the building enclosure, and make sure insect screens in windows are in working order and fit tightly.

Contractor:

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Property Manager/Inspector

Windows Clean. In-house Property Manager/Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Property Manager/Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to your house). Maintain grading.

In-house Property Manager/Inspector

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Property Manager/Inspector

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CAL 1-30: 101-103 Lundy’s Lane

EIOP: 1971

Development Type: Townhouse

Occupancy Type: Family

Number of units: 2

Family: 2

Elderly: 0

Bedroom Distribution: 3 bedroom (2)

Structure Type: Wood

Number of buildings: 1

Year constructed: 1971

Site Description

The project occupies a rectangular corner city lot bordered by streets on three sides. It consists of

two townhouse type units, which are roughly two stories over a crawlspace. The front of the lot is

paved for off-street parking, and contains a planter. The lot slopes upward from front to back. The

back consists of concrete patios separated by a wood privacy fence. A pedestrian sidewalk borders

the street side of the lot. A concrete retaining wall with a chain link fence borders the street and rear

lot lines. A single-family residence borders the remaining side.

Building Envelope and Public Spaces Description

The building is of wood frame construction with plywood siding. At the third level, wood balconies

overlook the rear courtyard below. The wood doors and aluminum windows are original and date

back to 1971. The roof is composed of asphalt shingles.

Mechanical and Electrical Systems Description

The two units are heated by forced-air gas furnaces. Each unit has a hot water heater, washer and

dryer connections, and circuit breaker panels.

Unit Interiors

With the exception of the kitchen and bathrooms, the interior is finished with plywood. Kitchens

and bathrooms are gypsum wallboard. Flooring is resilient tile.

Apparent Safety Problems

There is asbestos tile present and will eventually need to be removed. The interior stairways are

structurally unsound and need replacement. Some unit smoke detectors are nonfunctional and need

replacement.

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Summary of Issues

The retaining wall is showing evidence of cracking, water penetration and surface damage and

needs replacement.

Strategies to Address issues

101-103 Lundy’s Lane is planned for disposition with the proceeds of sales going to develop

additional public housing on other sites. Lundy lane is a scattered site units and has higher than

average maintenance costs and extensive physical needs. Disposition of this site will leverage funds

for the Authority to use at public housing sites planned for revitalization..

Vacant Unit Preparation

On the day a resident vacates a unit, the Property Manager or designee secures the unit and

schedules a move out inspection with the resident. If the resident cannot be contacted, the

inspection will be completed on the Move-in/Move-out Inspection form and placed in the tenant

file. The Property Manager notes all items which must be repaired. Units that are vacated by

residents shall be secured and cleaned out within seven days. For units requiring cleaning, painting

and minor plumbing, electrical and carpentry work, work orders prepared and distributed to the

appropriate Maintenance staff. Units requiring replacement of cabinets, doors, flooring, plumbing

and light fixtures as well as cleaning and painting are designated as Mod units and rehabilitated

with available modernization funding.

UPCS Inspections

PRE-REAC Inspections. HUD’s REAC contractors do a comprehensive property inspection

periodically, typically once per year. At least one week prior to these inspections, site maintenance

employees should do a quick inspection of a sampling of unit interiors, plus all common areas,

grounds, systems, etc. All problems should be corrected immediately. Common REAC findings

include all broken pavement and site trip hazards, leaks, vegetation overgrowth, graffiti, exposed

wiring, blocked egress, inoperable smoke detectors, and outdated fire extinguishers.

Common Area Inspections. Once per year, ALL common areas must be thoroughly inspected. This

includes meeting rooms, offices, hallways, program spaces, laundry areas, etc. At 101-103 Lundy’s

Lane, this includes all laundry areas, lobbies, meeting rooms, program spaces, etc. SFHA staff shall

use inspection forms similar to those used by REAC Inspectors for each building and each area.

Painting

The purpose of painting is to preserve structure and equipment from premature deterioration and

maintain them in appealing condition. Paint maintenance should result in substantial savings and a

pleasant environment.

Inspections will be conducted by in-house Inspectors and Property Managers as follows:

Conduct visual assessments for deteriorating paint and the failure of any lead hazard

reduction measures at unit turnover and every 12 months.

Address deteriorated paint through paint stabilization unless an evaluation states that there is

no lead-based paint.

Repair enclosures or encapsulations.

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Perform other lead hazard reductions, as necessary.

If the initial reduction activity required the treatment of soil, identify and treat bare soil.

Provide a notice of lead hazard reduction activity.

Provide a written notice in the language of the occupant, to the extent feasible, to occupants

asking them to report deteriorated paint or failed encapsulation or enclosure. Include the

contact name, address, and telephone number. CPD recommends that the notice be provided

every 12 months or at unit turnover.

Extermination

The SFHA contracts out the services for an integrated pest control. The successful management of

pests requires an understanding of the target pest ecology and habits as well as the environment in

which they exist. It is the desire of SFHA for Contractor to work in partnership with its residents to

undertake a program of Integrated Pest Management (IPM) in the treatment of pests.

Exterior treatment includes control services, as needed, for ants and mice. Contractor shall service

twice per month all common areas including but not limited to offices, laundry rooms, lobby, and

dumpster areas within the apartment complex.

The integrated pest control includes pests such as: cockroaches, ants, bedbugs, spiders, silverfish,

flies, mosquitoes, stored product pests, scorpions, bats, rodents, raccoons, opossums, skunks, and

pigeons. Property Management shall monitor the Contractor activities to make sure that the

following requirements are followed.

Ground and Janitorial Standards

The SFHA considers proper landscaping and maintenance of the grounds to be critical for a

successful property. “Curb Appeal” is one of the measures used by owners to determine if a

management company is performing well. Regardless of who is assigned the tasks involved, the

Property Manager is responsible for ensuring that the grounds are presentable at all times. Methods

and assignments vary according to property, as follows.

101-103 Lundy’s Lane: The common area cleaning and maintenance are done by the Maintenance

Generalist II (with the assistance of the Maintenance Generalist I) who is also charged with

policing the site, picking up trash, cleaning up at the trash room and trash chutes, and distributing

notices to noncompliant tenants.

Trash Collection Schedule

Service Address Times

per week

Days Service Description Units Current Charges

101-103 LUNDY LANE

1 ----F-- COMINGLED-RECYCLING 32 GALLON

1 -

RESIDENTIAL 64-GAL GARBAGE 1 55.10

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SURCHARGE 0.72

2 55.82

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PREVENTIVE MAINTENANCE SCHEDULE

DAILY.

Date last

completed Routine Daily Check-ups

Description To be performed by

Date Date2 Date3

Inspect the grounds, to make sure that there are no health and safety hazards, such as broken fencing, flooded catch basins, etc., no significant trash, litter or bulk items, and that the grass and plantings are presentable.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

In heating season, check that the water heater is running smoothly and that there are no leaks.

WEEKLY

Date last

completed Routine Weekly Check-ups

Description To be performed by

Date Date2 Date3

Check site lighting, after dark. Be sure that all site lighting operates after dark, and turns off at daylightHave blown bulbs or broken fixtures replaced or repaired promptly.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

FALL

Date last

completed

Plumbing Description To be performed

by Date Date

2

Date

3 Outside faucets Inspect for proper operation. Check for leaks In-house

Maintenance Mechanic

Furnace and heater Service, clean and install filters In-house Maintenance Mechanic

Faucet aerators Check for proper flow of water. If the flow is reduced, clean the aerator screens. During the first two months, the faucet aerators could require more frequent cleaning.

In-house Maintenance Mechanic

Interior Description To be performed

by Date Date

2

Date

3 Countertops Inspect for separations at sinks and

backsplash. Recaulk where required. In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Tub enclosures Inspect caulking and recaulk if necessary. In-house Property Manager/Maintenance Mechanic

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Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and

appliances

Description To be performed

by Date Date

2

Date

3 Exhaust fan systems

Remove debris from around units and clean with garden hose. Remove window air conditioner or protect with weatherproof cover. Clean and replace filters if necessary.

In House Electrician

Exterior Description To be performed

by Date Date

2

Date

3 Roof Check for leaks. Check for damaged, loose,

or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks and vents for leaks.

In-house Maintenance Mechanic/ Inspector

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Maintenance Mechanic/ Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Maintenance Mechanic/ Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to the buildings). Maintain grading.

In-house Laborer

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Maintenance Mechanic/ Inspector

Sewer rooting Apply jetter to main pipes to clean up root masses grouth.

In-house Plumber

SPRING

Date last

completed

Interior Description To be performed

by Date Date

2

Date

3 Countertops Inspect for separations at sinks and

backsplash. Re-caulk where required. In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

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Shower doors/tub enclosures

Inspect for proper fit. Adjust if necessary. Inspect caulking and recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and appliances

Description To be performed

by Date Date

2

Date

3 Heating and cooling system

General furnace inspection: Look for rust, scaling on heat exchanger, and proper flame color; note odd sounds or smells; and check condition of venting. Remove debris around units.

In-house Property Manager/Maintenance Mechanic/Plumber

Circuit breakers Visual Inspection and exercise. In-house Property Manager/Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3 Roof Clean. Check for leaks. Check for damaged,

loose or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks, vents, and skylights for leaks.

In-house Property Manager/Inspector

Pest Control Seal cracks and holes in the building enclosure, and make sure insect screens in windows are in working order and fit tightly.

Contractor:

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Property Manager/Inspector

Windows Clean. In-house Property Manager/Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Property Manager/Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to your house). Maintain grading.

In-house Property Manager/Inspector

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Property Manager/Inspector

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AREA 4

AMP #985

1750 McAllister / 200 Randolph

4101 Noriega / 2206-2268 Great Highway

San Francisco

Housing Authority

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CAL 1-19 (2): 1750 McAllister

EIOP: 1974

Development Type: High-rise

Occupancy Type: Senior

Number of units: 97

Family: 0

Elderly: 97

Bedroom Distribution: Studio (75)

1 Bedroom (21)

2 Bedroom (1)

Structure Type: Reinforced Concrete

Number of buildings: 1

Year constructed: 1974

Site Description

1750 McAllister is a 12-story high-rise structure with a one-story connecting wing. The

adjoining wing contains a social hall, meeting room, common kitchen area and support spaces.

The social hall has access to an outdoor courtyard enclosed with retaining walls and a planter.

The meeting room and lobby have access to a smaller courtyard at the rear of the building.

Located on the twelfth floor is a space originally intended as a sunroom.

On-site parking is available for 12 cars.

Landscaping has an irrigation system and consists of lawn, shrubs, and trees surrounding the

courtyards.

Building Envelope and Public Spaces Description

Constructed entirely of reinforced concrete, the original structure and walls are still in sound

condition. The roof structure is built up asphalt and drains to interior storm piping. Dwelling

units and common areas are accessed through interior corridors.

Mechanical and Electrical Systems Description

There are two boilers located in the penthouse. One boiler provides domestic hot water and the

other provides hydronic heat to all the dwellings and common spaces.

Electrical panels are circuit breaker type located in each unit.

Two traction elevators and two stairwells provide vertical circulation.

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Unit Interiors

The units consist of painted concrete walls and ceilings with resilient floor covering.

Apparent Safety Problems

None

Summary of Issues

The irrigation system does not function properly. The trash compactor is no longer adequate and

needs to be upgraded. The roof fans for 11H, 8H, 5H, and the top need to be replaced. The

building interiors have not been painted for more than eight years and have patches, scratches,

and other cosmetic damage. The kitchens in all of the senior housing units need to be

rehabilitated. The mailboxes need to be replaced.

Strategies to Address issues

1750 McAllister Street will be maintained, repaired, and rehabilitated to the extent possible

within current funding constraints to retain their long term viability. Capital improvements will

be phased in accordance with the most recent CFP Annual and Five Year Plans and subsequent

plans to address the necessary improvements with limited funding. In addition to maintenance,

management and resident education on energy conservation measures, this site will be target for

potential new energy conservation measures to add to the already completed through the Energy

Services Contracting (ESCo).

As part of the fiscal strategy plan, it is critical for the Authority to leverage all available federal

dollars by applying for applicable HUD programs. Therefore, the plan includes applying for

Project Based Rental Assistance and/or Project-Based Vouchers under the federal Rental

Assistance Demonstration Program (RAD). Applications for the RAD Program were approved

by the Authority Board of Commissioners on September 26, 2013.

The 1750 McAllister Street units requested conversion for RAD are scheduled under Phase II

Applications on 2014.

The Authority is also implementing tenant repayment agreements to increase rent collections and

work with the City to improve security.

Vacant Unit Preparation

On the day a resident vacates a unit, the Property Manager or designee secures the unit and

schedules a move out inspection with the resident. If the resident cannot be contacted, the

inspection will be completed on the Move-in/Move-out Inspection form and placed in the tenant

file. The Property Manager notes all items which must be repaired. Units that are vacated by

residents shall be secured and cleaned out within seven days. For units requiring cleaning,

painting and minor plumbing, electrical and carpentry work, work orders prepared and

distributed to the appropriate Maintenance staff. Units requiring replacement of cabinets, doors,

flooring, plumbing and light fixtures as well as cleaning and painting are designated as Mod

units and rehabilitated with available modernization funding.

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UPCS Inspections

PRE-REAC Inspections. HUD’s REAC contractors do a comprehensive property inspection

periodically, typically once per year. At least one week prior to these inspections, site

maintenance employees should do a quick inspection of a sampling of unit interiors, plus all

common areas, grounds, systems, etc. All problems should be corrected immediately. Common

REAC findings include all broken pavement and site trip hazards, leaks, vegetation overgrowth,

graffiti, exposed wiring, blocked egress, inoperable smoke detectors, and outdated fire

extinguishers.

Common Area Inspections. Once per year, ALL common areas must be thoroughly inspected.

This includes meeting rooms, offices, hallways, program spaces, laundry areas, etc. At 1750

McAllister Street, this includes all laundry areas, lobbies, meeting rooms, program spaces, etc.

SFHA staff shall use inspection forms similar to those used by REAC Inspectors for each

building and each area.

Painting

The purpose of painting is to preserve structure and equipment from premature deterioration and

maintain them in appealing condition. Paint maintenance should result in substantial savings and

a pleasant environment.

Inspections will be conducted by in-house Inspectors and Property Managers as follows:

Conduct visual assessments for deteriorating paint and the failure of any lead hazard

reduction measures at unit turnover and every 12 months.

Address deteriorated paint through paint stabilization unless an evaluation states that

there is no lead-based paint.

Repair enclosures or encapsulations.

Perform other lead hazard reductions, as necessary.

If the initial reduction activity required the treatment of soil, identify and treat bare soil.

Provide a notice of lead hazard reduction activity.

Provide a written notice in the language of the occupant, to the extent feasible, to

occupants asking them to report deteriorated paint or failed encapsulation or enclosure.

Include the contact name, address, and telephone number. CPD recommends that the

notice be provided every 12 months or at unit turnover.

Extermination

The SFHA contracts out the services for an integrated pest control. The successful management

of pests requires an understanding of the target pest ecology and habits as well as the

environment in which they exist. It is the desire of SFHA for Contractor to work in partnership

with its residents to undertake a program of Integrated Pest Management (IPM) in the treatment

of pests.

Exterior treatment includes control services, as needed, for ants and mice. Contractor shall

service twice per month all common areas including but not limited to offices, laundry rooms,

lobby, and dumpster areas within the apartment complex.

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The integrated pest control includes pests such as: cockroaches, ants, bedbugs, spiders, silverfish,

flies, mosquitoes, stored product pests, scorpions, bats, rodents, raccoons, opossums, skunks, and

pigeons. Property Management shall monitor the Contractor activities to make sure that the

following requirements are followed.

Ground and Janitorial Standards

The SFHA considers proper landscaping and maintenance of the grounds to be critical for a

successful property. “Curb Appeal” is one of the measures used by owners to determine if a

management company is performing well. Regardless of who is assigned the tasks involved, the

Property Manager is responsible for ensuring that the grounds are presentable at all times.

Methods and assignments vary according to property, as follows.

1750 McAllister Street: The common area cleaning and maintenance are done by the

Maintenance Generalist II (with the assistance of the Maintenance Generalist I) who is also

charged with policing the site, picking up trash, cleaning up at the trash room and trash chutes,

and distributing notices to noncompliant tenants.

Trash Collection Schedule

Service Address

Times per

week Days Service Description Units

Current Charges

1750 MCALLISTER ST

1 M BATTERY COLLECTION 1 -

T COMINGLED - RECYCLING 96 GAL 2 -

APT ORGANICS 64 GAL GREEN 1 -

S CONTAINER RENT 1 32.16

5 MTWTF APT 2YD 1 1,739.10

SURCHARGE 22.61

6 1,793.87

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PREVENTIVE MAINTENANCE SCHEDULE

DAILY.

Date last

completed Routine Daily Check-ups

Description To be performed by

Date Date2 Date3

Inspect the grounds, to make sure that there are no health and safety hazards, such as broken fencing, flooded catch basins, etc., no significant trash, litter or bulk items, and that the grass and plantings are presentable.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check the mechanical room for leaks. In heating season, check that the boilers are running smoothly, that there are no leaks, and that the circulating pump is running.

Check the elevator. Each morning, ride the car up and back down. Check lights and fans, car leveling (flush with hall floor), excess vibration, and automatic door openers. Check that the emergency phone is working.

Check the trash rooms, trash chute, and dumpster, to ensure that there are no blockages or overflow.

Check fire alarm control panel (FACP) for trouble messages. Panel must be closed and locked.

WEEKLY

Date last

completed Routine Weekly Check-ups

Description To be performed by

Date Date2 Date3

Check Fire Alarm Control Panel. Make sure that the panel is locked, that there are no alarms or trouble signals, and that the panel and shut-offs are unobstructed.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check fire pump and sprinkler system, to see that there are no leaks, that the system pressure is up, and that the equipment is unobstructed.

Check the emergency generator, at its weekly exercise cycle, to be sure that it is running smoothly, that it is cooling, and that it is not smoking excessively.

Check site lighting, after dark. Be sure that all site lighting operates after dark, and turns off at daylight. Reset time clocks as needed. Have blown bulbs or broken fixtures replaced or repaired promptly.

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SEMI-

MONTHLY

Date last

completed Wheelchair Lifts Description To be performed

by Date Date2 Date

3

Wheelchair Lifts Preventive Maintenance

Contractor should check the general operation of wheelchair lifts including: levels of lubrication, oil, and grease; drive cabinet; platform; doors and safety of operations. Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

MONTHLY Date last

completed Elevators Description To be performed

by Date Date2 Date

3

Elevator Preventive maintenance and services

Contractor inspections will include: Machine rooms, machinery and controls, cars, hoist ways including car, interior. Items that are not covered under Monthly Maintenance services: Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

QUARTERLY Date last

completed

Building Systems Description To be performed

by Date Date

2

Date

3 Fire Alarm Systems This professional firm will provide

monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: International Fire Inc. Communications Number: (415) 378-9934

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Fire Standpipes, pressure valves, pumps and sprinkler systems

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include:1. Provide quarterly inspections, annual inspections and written reports to the SFFD;2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency;4. Observe, maintain and test equipment periodically

Contractor:International Fire Inc.Communications Number: (415) 378-9934

Stand by generators

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: Energy Systems Communications Number: (209) 870-1913

FALL

Date last

completed

Plumbing Description To be performed

by Date Date

2

Date

3 Plumbing shut-off valves

Inspect for proper operation. In-house plumber

Outside faucets Inspect for proper operation. Check for leaks In-house Maintenance Mechanic

Furnace and heater Service, clean and install filters In-house Maintenance Mechanic

Backflow prevention system

Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In-House plumber

Boiler Systems Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In house steamfitter

Faucet aerators Check for proper flow of water. If the flow is reduced, clean the aerator screens. During the first two months, the faucet aerators could require more frequent cleaning.

In-house Maintenance Mechanic

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Interior Description To be performed

by Date Date

2

Date

3 Trash chute systems

The Trash Chute system in the building MUST be maintained to avoid Fire and Smoke Damage, Fire Code Violations, Resident Injuries, Odors and Pest Infestation. Power Wash the inside of Trash Chute with super-heated water combined with a Citra-based solution/degreaser. Clean Trash Chute Doors by hand on the inside, collected “sludge” is scraped away to allow proper closure of the door. The exterior of the trash chute doors are hand-polished with stainless steel cleaner. Door hardware lubricated and tightened The Dumpster/Compactor Room(s) shall be power washed and deodorized, and Dumpsters and Compactors can be treated with a time-release odor control. Chute Maintenance shall include treating chutes for deterrence of rodents, roaches and other pests.

In-house laborer/custodian

Countertops Inspect for separations at sinks and backsplash. Recaulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Tub enclosures Inspect caulking and recaulk if necessary. In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and

appliances

Description To be performed

by Date Date

2

Date

3 Heating system Service heating system and heat pump. In House

Electrician

Exhaust fan systems

Remove debris from around units and clean with garden hose. Remove window air conditioner or protect with weatherproof cover. Clean and replace filters if necessary.

In House Electrician

Exit and emergency lighting systems

Inspect and service if necessary. In-house Maintenance Mechanic/ Electrician

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Exterior Description To be performed

by Date Date

2

Date

3 Roof Check for leaks. Check for damaged, loose,

or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks and vents for leaks.

In-house Maintenance Mechanic/ Inspector

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Maintenance Mechanic/ Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Maintenance Mechanic/ Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to the buildings). Maintain grading.

In-house Laborer

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Maintenance Mechanic/ Inspector

Sewer rooting Apply jetter to main pipes to clean up root masses grouth.

In-house Plumber

SPRING

Date last

completed

Interior Description To be performed

by Date Date

2

Date

3 Countertops Inspect for separations at sinks and

backsplash. Re-caulk where required. In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Shower doors/tub enclosures

Inspect for proper fit. Adjust if necessary. Inspect caulking and recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

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Electrical and appliances

Description To be performed

by Date Date

2

Date

3 Heating and cooling system

General furnace inspection: Look for rust, scaling on heat exchanger, and proper flame color; note odd sounds or smells; and check condition of venting. Remove debris around units.

In-house Property Manager/Maintenance Mechanic/Plumber

Circuit breakers Visual Inspection and exercise. In-house Property Manager/Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3 Roof Clean. Check for leaks. Check for damaged,

loose or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks, vents, and skylights for leaks.

In-house Property Manager/Inspector

Pest Control Seal cracks and holes in the building enclosure, and make sure insect screens in windows are in working order and fit tightly.

Contractor:

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Property Manager/Inspector

Windows Clean. In-house Property Manager/Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Property Manager/Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to your house). Maintain grading.

In-house Property Manager/Inspector

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Property Manager/Inspector

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CAL 1-34: 200 Randolph

EIOP: 1972

Development Type: Walk-up

Occupancy Type: Family

Number of units: 16

Family: 16

Elderly: 0

Bedroom Distribution: 2 Bedroom: (8)

3 Bedroom: (2)

4 Bedroom: (6)

Number of Buildings: 3

Structure Type: Wood Frame

Year constructed: 1971

Site Description

200 Randolph Street is located at the corner of Randolph and Head Streets. A sixteen unit, three-

story walk-up, fronts Head Street and another ten-unit walk-up faces Randolph Street. A

detached one-story community room occupies the northwest corner of the site. The site has a

moderate slope increasing in elevation from Randolph Street northward. The configuration of

the site permits cars to enter garages at one level of the site and residents to enter units above

garages at another level. Site landscaping is limited to small planting areas along the street and a

terraced yard adjacent to the community room.

Building Envelope and Public Spaces Description

The buildings have eight-foot concrete block foundation walls and wood framing above. The

exterior is finished with stucco. A pitched roof with asphalt shingles is used on all three

buildings. Window frames are aluminum. Doors are both wood and metal. Public space

consists of the community room, garage, and garbage room.

Mechanical and Electrical Systems Description

Each unit has its own-ducted furnace. One boiler provides domestic water. Individual units

have two switch electrical breaker boxes.

Unit Interiors

Interior finishes consist of painted gypsum wallboard walls and ceilings. The floor coverings are

resilient tile.

Apparent Safety Problems

None

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Summary of Issues

The roof and gutters on the community building requires extensive repair or replacement.

Upgrade and hold. This property is sound and fit well into the surrounding neighborhoods in

both scale and building types. They require only moderate rehabilitation identified in the 2007

Comprehensive Physical Needs Assessment to continue to provide decent housing for public

housing residents consistent with the Authority's PHA Plan, CFP Plans, and Energy Plan.

Strategies to Address issues

200 Randolph Street will be maintained, repaired, and rehabilitated to the extent possible within

current funding constraints to retain their long term viability. Capital improvements will be

phased in accordance with the most recent CFP Annual and Five Year Plans and subsequent

plans to address the necessary improvements with limited funding. In addition to maintenance,

management and resident education on energy conservation measures, this site will be target for

potential new energy conservation measures to add to the already completed through the Energy

Services Contracting (ESCo).

Vacant Unit Preparation

On the day a resident vacates a unit, the Property Manager or designee secures the unit and

schedules a move out inspection with the resident. If the resident cannot be contacted, the

inspection will be completed on the Move-in/Move-out Inspection form and placed in the tenant

file. The Property Manager notes all items which must be repaired. Units that are vacated by

residents shall be secured and cleaned out within seven days. For units requiring cleaning,

painting and minor plumbing, electrical and carpentry work, work orders prepared and

distributed to the appropriate Maintenance staff. Units requiring replacement of cabinets, doors,

flooring, plumbing and light fixtures as well as cleaning and painting are designated as Mod

units and rehabilitated with available modernization funding.

UPCS Inspections

PRE-REAC Inspections. HUD’s REAC contractors do a comprehensive property inspection

periodically, typically once per year. At least one week prior to these inspections, site

maintenance employees should do a quick inspection of a sampling of unit interiors, plus all

common areas, grounds, systems, etc. All problems should be corrected immediately. Common

REAC findings include all broken pavement and site trip hazards, leaks, vegetation overgrowth,

graffiti, exposed wiring, blocked egress, inoperable smoke detectors, and outdated fire

extinguishers.

Common Area Inspections. Once per year, ALL common areas must be thoroughly inspected.

This includes meeting rooms, offices, hallways, program spaces, laundry areas, etc. At 200

Randolph Street, this includes all laundry areas, lobbies, meeting rooms, program spaces, etc.

SFHA staff shall use inspection forms similar to those used by REAC Inspectors for each

building and each area.

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Painting

The purpose of painting is to preserve structure and equipment from premature deterioration and

maintain them in appealing condition. Paint maintenance should result in substantial savings and

a pleasant environment.

Inspections will be conducted by in-house Inspectors and Property Managers as follows:

Conduct visual assessments for deteriorating paint and the failure of any lead hazard

reduction measures at unit turnover and every 12 months.

Address deteriorated paint through paint stabilization unless an evaluation states that

there is no lead-based paint.

Repair enclosures or encapsulations.

Perform other lead hazard reductions, as necessary.

If the initial reduction activity required the treatment of soil, identify and treat bare soil.

Provide a notice of lead hazard reduction activity.

Provide a written notice in the language of the occupant, to the extent feasible, to

occupants asking them to report deteriorated paint or failed encapsulation or enclosure.

Include the contact name, address, and telephone number. CPD recommends that the

notice be provided every 12 months or at unit turnover.

Extermination

The SFHA contracts out the services for an integrated pest control. The successful management

of pests requires an understanding of the target pest ecology and habits as well as the

environment in which they exist. It is the desire of SFHA for Contractor to work in partnership

with its residents to undertake a program of Integrated Pest Management (IPM) in the treatment

of pests.

Exterior treatment includes control services, as needed, for ants and mice. Contractor shall

service twice per month all common areas including but not limited to offices, laundry rooms,

lobby, and dumpster areas within the apartment complex.

The integrated pest control includes pests such as: cockroaches, ants, bedbugs, spiders, silverfish,

flies, mosquitoes, stored product pests, scorpions, bats, rodents, raccoons, opossums, skunks, and

pigeons. Property Management shall monitor the Contractor activities to make sure that the

following requirements are followed.

Ground and Janitorial Standards

The SFHA considers proper landscaping and maintenance of the grounds to be critical for a

successful property. “Curb Appeal” is one of the measures used by owners to determine if a

management company is performing well. Regardless of who is assigned the tasks involved, the

Property Manager is responsible for ensuring that the grounds are presentable at all times.

Methods and assignments vary according to property, as follows.

200 Randolph Street: The common area cleaning and maintenance are done by the Maintenance

Generalist II (with the assistance of the Maintenance Generalist I) who is also charged with

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policing the site, picking up trash, cleaning up at the trash room and trash chutes, and distributing

notices to noncompliant tenants.

Trash Collection

Service Address Times

per week

Days Service Description Units Current Charges

200 RANDOLPH STREET

1 M------ COMINGLED - RECYCLING 96 GAL

1 -

APARTMENT 32 GALLON CART

16 440.80

SURCHARGE 5.73

17 446.53

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PREVENTIVE MAINTENANCE SCHEDULE

DAILY.

Date last

completed Routine Daily Check-ups

Description To be performed by

Date Date2 Date3

Inspect the grounds, to make sure that there are no health and safety hazards, such as broken fencing, flooded catch basins, etc., no significant trash, litter or bulk items, and that the grass and plantings are presentable.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check the mechanical room for leaks. In heating season, check that the boilers are running smoothly, that there are no leaks, and that the circulating pump is running.

Check the trash rooms, trash chute, and dumpster, to ensure that there are no blockages or overflow.

Check fire alarm control panel (FACP) for trouble messages. Panel must be closed and locked.

WEEKLY

Date last

completed Routine Weekly Check-ups

Description To be performed by

Date Date2 Date3

Check site lighting, after dark. Be sure that all site lighting operates after dark, and turns off at daylight. Reset time clocks as needed. Have blown bulbs or broken fixtures replaced or repaired promptly.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

FALL

Date last

completed

Plumbing Description To be performed

by Date Date

2

Date

3 Plumbing shut-off valves

Inspect for proper operation. In-house plumber

Outside faucets Inspect for proper operation. Check for leaks In-house Maintenance Mechanic

Furnace and heater Service, clean and install filters In-house Maintenance Mechanic

Backflow prevention system

Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In-House plumber

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Boiler Systems Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In house steamfitter

Faucet aerators Check for proper flow of water. If the flow is reduced, clean the aerator screens. During the first two months, the faucet aerators could require more frequent cleaning.

In-house Maintenance Mechanic

Interior Description To be performed

by Date Date

2

Date

3 Countertops Inspect for separations at sinks and

backsplash. Recaulk where required. In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Tub enclosures Inspect caulking and recaulk if necessary. In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and

appliances

Description To be performed

by Date Date

2

Date

3 Heating system Service heating system and heat pump. In House

Electrician

Exhaust fan systems

Remove debris from around units and clean with garden hose. Remove window air conditioner or protect with weatherproof cover. Clean and replace filters if necessary.

In House Electrician

Exit and emergency lighting systems

Inspect and service if necessary. In-house Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3 Roof Check for leaks. Check for damaged, loose,

or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks and vents for

In-house Maintenance Mechanic/ Inspector

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leaks.

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Maintenance Mechanic/ Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Maintenance Mechanic/ Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to the buildings). Maintain grading.

In-house Laborer

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Maintenance Mechanic/ Inspector

Sewer rooting Apply jetter to main pipes to clean up root masses grouth.

In-house Plumber

SPRING

Date last

completed

Interior Description To be performed

by Date Date

2

Date

3 Countertops Inspect for separations at sinks and

backsplash. Re-caulk where required. In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Shower doors/tub enclosures

Inspect for proper fit. Adjust if necessary. Inspect caulking and recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and appliances

Description To be performed

by Date Date

2

Date

3

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Heating and cooling system

General furnace inspection: Look for rust, scaling on heat exchanger, and proper flame color; note odd sounds or smells; and check condition of venting. Remove debris around units.

In-house Property Manager/Maintenance Mechanic/Plumber

Circuit breakers Visual Inspection and exercise. In-house Property Manager/Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3 Roof Clean. Check for leaks. Check for damaged,

loose or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks, vents, and skylights for leaks.

In-house Property Manager/Inspector

Pest Control Seal cracks and holes in the building enclosure, and make sure insect screens in windows are in working order and fit tightly.

Contractor:

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Property Manager/Inspector

Windows Clean. In-house Property Manager/Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Property Manager/Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to your house). Maintain grading.

In-house Property Manager/Inspector

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Property Manager/Inspector

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CAL 1-34: 4101 Noriega

EIOP: 1972

Development Type: Walk-up

Occupancy Type: Family

Number of units: 8

Family: 8

Elderly: 0

Bedroom Distribution: Two-bedroom (3)

Three-bedroom (3)

Four-bedroom (2)

Number of buildings: 1

Type of building: Wood Frame

Year constructed: 1971

Site Description

This development occupies the corner lot of Noriega and 48th Avenue. The building footprint

covers about 3/4 of the relatively flat site, leaving two well-defined sections of landscaping. One

section is a central courtyard and the other is located at the corner of Noriega and 48th Avenue,

which is the main entrance to the complex. On-site parking is limited to the small garages.

The landscaping is primarily grass with a few small planters located in the courtyard areas.

Building Envelope and Public Spaces Description The building is wood frame construction with a stucco finish. This small building houses 8

dwelling units and is divided into three parts. The first is three stories and contains three 3-

bedroom units located over a two-car garage and accessed by an exterior stair. The second

consists of a two-car garage and one 2-bedroom unit on the ground floor. The second floor

houses two 4-bedroom units and a third 2-bedroom unit accessed by an exterior stairway. The

third part is a ground level community room that is located between the two dwelling sections.

The building has a pitched roof with asphalt shingles and drains to gutters and downspouts.

Two exterior concrete and steel stairways, one serving each section, provide access to all floors

and units. A fire escape is also provided for each section as a second means of egress.

Mechanical and Electrical Systems Description

A building boiler located on the ground floor generates domestic hot water. Individual furnaces

in each unit provide heating and ventilation.

Unit Interiors

The interior finishes in units at 4101 Noriega consist of textured and painted gypsum board on

both walls and ceilings. The floor coverings consist of resilient tile in all rooms.

Apparent Safety Problems

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There is vinyl asbestos tile present that will eventually need to be removed. There is lead based

paint present that needs to be removed.

Summary of Issues

Mailboxes are very inadequate and need replacement. The outside of the building has rust stains

and needs to be repainted. Single-paned windows are present throughout the building; replace

them with energy efficient double-paned windows. The canopy is surrounded by a drain which

is bent and needs to be replaced. Switchgear is old, inadequate and needs to be replaced to meet

current needs. Intercom system is inadequate and needs to be replaced to meet current needs. The

building interiors have not been painted for more than eight years and have patches, scratches,

and other cosmetic damage.

Strategies to Address issues

This property is sound and fit well into the surrounding neighborhoods in both scale and building

types. Vacancy and turnover rates are low, and tenant accounts receivables are low. They

require only moderate rehabilitation identified in the 2007 Comprehensive Physical Needs

Assessment to continue to provide decent housing for public housing residents consistent with

the Authority's PHA Plan, CFP Plans, and Energy Plan.

Strategies to Address issues

4101 Noriega Street will be maintained, repaired, and rehabilitated to the extent possible within

current funding constraints to retain their long term viability. Capital improvements will be

phased in accordance with the most recent CFP Annual and Five Year Plans and subsequent

plans to address the necessary improvements with limited funding. In addition to maintenance,

management and resident education on energy conservation measures, this site will be target for

potential new energy conservation measures to add to the already completed through the Energy

Services Contracting (ESCo).

Vacant Unit Preparation

On the day a resident vacates a unit, the Property Manager or designee secures the unit and

schedules a move out inspection with the resident. If the resident cannot be contacted, the

inspection will be completed on the Move-in/Move-out Inspection form and placed in the tenant

file. The Property Manager notes all items which must be repaired. Units that are vacated by

residents shall be secured and cleaned out within seven days. For units requiring cleaning,

painting and minor plumbing, electrical and carpentry work, work orders prepared and

distributed to the appropriate Maintenance staff. Units requiring replacement of cabinets, doors,

flooring, plumbing and light fixtures as well as cleaning and painting are designated as Mod

units and rehabilitated with available modernization funding.

UPCS Inspections

PRE-REAC Inspections. HUD’s REAC contractors do a comprehensive property inspection

periodically, typically once per year. At least one week prior to these inspections, site

maintenance employees should do a quick inspection of a sampling of unit interiors, plus all

common areas, grounds, systems, etc. All problems should be corrected immediately. Common

REAC findings include all broken pavement and site trip hazards, leaks, vegetation overgrowth,

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graffiti, exposed wiring, blocked egress, inoperable smoke detectors, and outdated fire

extinguishers.

Common Area Inspections. Once per year, ALL common areas must be thoroughly inspected.

This includes meeting rooms, offices, hallways, program spaces, laundry areas, etc. At 4101

Noriega Street, this includes all laundry areas, lobbies, meeting rooms, program spaces, etc.

SFHA staff shall use inspection forms similar to those used by REAC Inspectors for each

building and each area.

Painting

The purpose of painting is to preserve structure and equipment from premature deterioration and

maintain them in appealing condition. Paint maintenance should result in substantial savings and

a pleasant environment.

Inspections will be conducted by in-house Inspectors and Property Managers as follows:

Conduct visual assessments for deteriorating paint and the failure of any lead hazard

reduction measures at unit turnover and every 12 months.

Address deteriorated paint through paint stabilization unless an evaluation states that

there is no lead-based paint.

Repair enclosures or encapsulations.

Perform other lead hazard reductions, as necessary.

If the initial reduction activity required the treatment of soil, identify and treat bare soil.

Provide a notice of lead hazard reduction activity.

Provide a written notice in the language of the occupant, to the extent feasible, to

occupants asking them to report deteriorated paint or failed encapsulation or enclosure.

Include the contact name, address, and telephone number. CPD recommends that the

notice be provided every 12 months or at unit turnover.

Extermination

The SFHA contracts out the services for an integrated pest control. The successful management

of pests requires an understanding of the target pest ecology and habits as well as the

environment in which they exist. It is the desire of SFHA for Contractor to work in partnership

with its residents to undertake a program of Integrated Pest Management (IPM) in the treatment

of pests.

Exterior treatment includes control services, as needed, for ants and mice. Contractor shall

service twice per month all common areas including but not limited to offices, laundry rooms,

lobby, and dumpster areas within the apartment complex.

The integrated pest control includes pests such as: cockroaches, ants, bedbugs, spiders, silverfish,

flies, mosquitoes, stored product pests, scorpions, bats, rodents, raccoons, opossums, skunks, and

pigeons. Property Management shall monitor the Contractor activities to make sure that the

following requirements are followed.

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Ground and Janitorial Standards

The SFHA considers proper landscaping and maintenance of the grounds to be critical for a

successful property. “Curb Appeal” is one of the measures used by owners to determine if a

management company is performing well. Regardless of who is assigned the tasks involved, the

Property Manager is responsible for ensuring that the grounds are presentable at all times.

Methods and assignments vary according to property, as follows.

4101 Noriega Street: The common area cleaning and maintenance are done by the Maintenance

Generalist II (with the assistance of the Maintenance Generalist I) who is also charged with

policing the site, picking up trash, cleaning up at the trash room and trash chutes, and distributing

notices to noncompliant tenants.

Trash Collection

Service Address Times

per week

Days Service Description Units Current Charges

4101 NORIEGA ST 1 --W---- APT ORGANICS 64 GAL GREEN 1 -

APT KEY CHARGE ORGANICS 1 8.86

2 M--T--- APARTMENT KEY CHARGE 1 17.72

COMINGLED - RECYCLING 96 GAL

2 -

APARTMENT 96 GALLON CART 4 661.20

SURCHARGE 8.60

9 696.38

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PREVENTIVE MAINTENANCE SCHEDULE

DAILY.

Date last

completed Routine Daily Check-ups

Description To be performed by

Date Date2 Date3

Inspect the grounds, to make sure that there are no health and safety hazards, such as broken fencing, flooded catch basins, etc., no significant trash, litter or bulk items, and that the grass and plantings are presentable.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check the mechanical room for leaks. In heating season, check that the boilers are running smoothly, that there are no leaks, and that the circulating pump is running.

Check the trash rooms, trash chute, and dumpster, to ensure that there are no blockages or overflow.

Check fire alarm control panel (FACP) for trouble messages. Panel must be closed and locked.

WEEKLY

Date last

completed Routine Weekly Check-ups

Description To be performed by

Date Date2 Date3

Check site lighting, after dark. Be sure that all site lighting operates after dark, and turns off at daylight. Reset time clocks as needed. Have blown bulbs or broken fixtures replaced or repaired promptly.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

FALL

Date last

completed

Plumbing Description To be performed

by Date Date

2

Date

3 Plumbing shut-off valves

Inspect for proper operation. In-house plumber

Outside faucets Inspect for proper operation. Check for leaks In-house Maintenance Mechanic

Furnace and heater Service, clean and install filters In-house Maintenance Mechanic

Backflow prevention system

Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In-House plumber

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Boiler Systems Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In house steamfitter

Faucet aerators Check for proper flow of water. If the flow is reduced, clean the aerator screens. During the first two months, the faucet aerators could require more frequent cleaning.

In-house Maintenance Mechanic

Interior Description To be performed

by Date Date

2

Date

3 Countertops Inspect for separations at sinks and

backsplash. Recaulk where required. In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Tub enclosures Inspect caulking and recaulk if necessary. In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and

appliances

Description To be performed

by Date Date

2

Date

3 Heating system Service heating system and heat pump. In House

Electrician

Exhaust fan systems

Remove debris from around units and clean with garden hose. Remove window air conditioner or protect with weatherproof cover. Clean and replace filters if necessary.

In House Electrician

Exit and emergency lighting systems

Inspect and service if necessary. In-house Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3 Roof Check for leaks. Check for damaged, loose,

or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks and vents for

In-house Maintenance Mechanic/ Inspector

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leaks.

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Maintenance Mechanic/ Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Maintenance Mechanic/ Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to the buildings). Maintain grading.

In-house Laborer

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Maintenance Mechanic/ Inspector

Sewer rooting Apply jetter to main pipes to clean up root masses grouth.

In-house Plumber

SPRING

Date last

completed

Interior Description To be performed

by Date Date

2

Date

3 Countertops Inspect for separations at sinks and

backsplash. Re-caulk where required. In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Shower doors/tub enclosures

Inspect for proper fit. Adjust if necessary. Inspect caulking and recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and appliances

Description To be performed

by Date Date

2

Date

3

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Heating and cooling system

General furnace inspection: Look for rust, scaling on heat exchanger, and proper flame color; note odd sounds or smells; and check condition of venting. Remove debris around units.

In-house Property Manager/Maintenance Mechanic/Plumber

Circuit breakers Visual Inspection and exercise. In-house Property Manager/Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3 Roof Clean. Check for leaks. Check for damaged,

loose or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks, vents, and skylights for leaks.

In-house Property Manager/Inspector

Pest Control Seal cracks and holes in the building enclosure, and make sure insect screens in windows are in working order and fit tightly.

Contractor:

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Property Manager/Inspector

Windows Clean. In-house Property Manager/Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Property Manager/Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to your house). Maintain grading.

In-house Property Manager/Inspector

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Property Manager/Inspector

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CAL 1-35: 2206-2268 Great Highway

EIOP: 1972

Development Type: Townhouse

Occupancy Type: Family

Number of units: 16

Family: 16

Elderly: 0

Bedroom Distribution: Two-Bedroom 6

Three-Bedroom 10

Structure Type: Wood Frame

Number of buildings: 2

Year constructed: 1971

Site Description

The apartments at 2206-2268 Great Highway are located in the Sunset District of San Francisco,

between Rivera and Santiago Streets on the north and south, 48th Avenue on the east, and Great

Highway on the west. The two townhouse-style buildings house all 16 dwelling units and are

two stories in height with pitched roofs.

The south building contains six three-bedroom units, while the north building houses four three-

bedroom units and six two-bedroom units. A private enclosed yard is provided for each unit. At

present, the yards are being enclosed with wooden fences.

The site is wider at the north end than the south, which gives it a wedge shape. It is relatively

flat and divided into two parts by the canopy-covered parking area that separates the two

buildings.

Building Envelope and Public Spaces Description Both buildings are wood frame construction and the exterior finishes consist of painted stucco

and wood shingle siding. Each unit of the south building is offset to the unit beside it, giving the

building a jagged footprint. The north building is similar with the offset every two units. The

roofs of both buildings are pitched and covered with asphalt shingles and draining to exterior

gutters and downspouts. The dwelling units are accessed directly from the public sidewalks on

either 48th

Avenue or Great Highway.

Mechanical and Electrical Systems Description

Unit furnaces and hot water heaters provide heating and domestic hot water generation.

The electric panels are circuit breakers with a main breaker box for each building containing a

breaker for each unit. Smaller two switch breaker boxes are located in each unit.

Unit Interiors

The interior finishes consist of textured and painted gypsum board on both walls and ceilings.

The floor covering is resilient tile throughout both buildings.

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Apparent Safety Problems

There is vinyl asbestos tile present that will eventually need to be removed.

Summary of Issues

The heating system has corrosion all over the piping and needs replacement. The outside of the

building has rust stains and needs to be repainted. Single-paned windows are present throughout

the building; replace them with energy efficient double-paned windows. Switchgear is old,

inadequate and needs to be replaced to meet current needs. Intercom system is inadequate and

needs to be replaced to meet current needs. The building interiors have not been painted for more

than eight years and have patches, scratches, and other cosmetic damage.

Strategies to Address issues

Upgrade and hold. This property is sound and fit well into the surrounding neighborhoods in

both scale and building types. Vacancy and turnover rates are low, and tenant accounts

receivables are low. They require only moderate rehabilitation identified in the 2007

Comprehensive Physical Needs Assessment to continue to provide decent housing for public

housing residents consistent with the Authority's PHA Plan, CFP Plans, and Energy Plan.

Strategies to Address issues

2206-2268 Great Highway will be maintained, repaired, and rehabilitated to the extent possible

within current funding constraints to retain their long term viability. Capital improvements will

be phased in accordance with the most recent CFP Annual and Five Year Plans and subsequent

plans to address the necessary improvements with limited funding. In addition to maintenance,

management and resident education on energy conservation measures, this site will be target for

potential new energy conservation measures to add to the already completed through the Energy

Services Contracting (ESCo).

Vacant Unit Preparation

On the day a resident vacates a unit, the Property Manager or designee secures the unit and

schedules a move out inspection with the resident. If the resident cannot be contacted, the

inspection will be completed on the Move-in/Move-out Inspection form and placed in the tenant

file. The Property Manager notes all items which must be repaired. Units that are vacated by

residents shall be secured and cleaned out within seven days. For units requiring cleaning,

painting and minor plumbing, electrical and carpentry work, work orders prepared and

distributed to the appropriate Maintenance staff. Units requiring replacement of cabinets, doors,

flooring, plumbing and light fixtures as well as cleaning and painting are designated as Mod

units and rehabilitated with available modernization funding.

UPCS Inspections

PRE-REAC Inspections. HUD’s REAC contractors do a comprehensive property inspection

periodically, typically once per year. At least one week prior to these inspections, site

maintenance employees should do a quick inspection of a sampling of unit interiors, plus all

common areas, grounds, systems, etc. All problems should be corrected immediately. Common

REAC findings include all broken pavement and site trip hazards, leaks, vegetation overgrowth,

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Page 318 of 509

graffiti, exposed wiring, blocked egress, inoperable smoke detectors, and outdated fire

extinguishers.

Common Area Inspections. Once per year, ALL common areas must be thoroughly inspected.

This includes meeting rooms, offices, hallways, program spaces, laundry areas, etc. At 2206-

2268 Great Highway, this includes all laundry areas, lobbies, meeting rooms, program spaces,

etc. SFHA staff shall use inspection forms similar to those used by REAC Inspectors for each

building and each area.

Painting

The purpose of painting is to preserve structure and equipment from premature deterioration and

maintain them in appealing condition. Paint maintenance should result in substantial savings and

a pleasant environment.

Inspections will be conducted by in-house Inspectors and Property Managers as follows:

Conduct visual assessments for deteriorating paint and the failure of any lead hazard

reduction measures at unit turnover and every 12 months.

Address deteriorated paint through paint stabilization unless an evaluation states that

there is no lead-based paint.

Repair enclosures or encapsulations.

Perform other lead hazard reductions, as necessary.

If the initial reduction activity required the treatment of soil, identify and treat bare soil.

Provide a notice of lead hazard reduction activity.

Provide a written notice in the language of the occupant, to the extent feasible, to

occupants asking them to report deteriorated paint or failed encapsulation or enclosure.

Include the contact name, address, and telephone number. CPD recommends that the

notice be provided every 12 months or at unit turnover.

Extermination

The SFHA contracts out the services for an integrated pest control. The successful management

of pests requires an understanding of the target pest ecology and habits as well as the

environment in which they exist. It is the desire of SFHA for Contractor to work in partnership

with its residents to undertake a program of Integrated Pest Management (IPM) in the treatment

of pests.

Exterior treatment includes control services, as needed, for ants and mice. Contractor shall

service twice per month all common areas including but not limited to offices, laundry rooms,

lobby, and dumpster areas within the apartment complex.

The integrated pest control includes pests such as: cockroaches, ants, bedbugs, spiders, silverfish,

flies, mosquitoes, stored product pests, scorpions, bats, rodents, raccoons, opossums, skunks, and

pigeons. Property Management shall monitor the Contractor activities to make sure that the

following requirements are followed.

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Page 319 of 509

Ground and Janitorial Standards

The SFHA considers proper landscaping and maintenance of the grounds to be critical for a

successful property. “Curb Appeal” is one of the measures used by owners to determine if a

management company is performing well. Regardless of who is assigned the tasks involved, the

Property Manager is responsible for ensuring that the grounds are presentable at all times.

Methods and assignments vary according to property, as follows.

2206-2268 Great Highway: The common area cleaning and maintenance are done by the

Maintenance Generalist II (with the assistance of the Maintenance Generalist I) who is also

charged with policing the site, picking up trash, cleaning up at the trash room and trash chutes,

and distributing notices to noncompliant tenants.

Trash Collection Schedule

Service Address Times

per week

Days Service Description Units Current Charges

2206-68 GREAT HIGHWAY

1 M------ COMINGLED-RECYCLING 32 GALLON 16 -

RESIDENTIAL 32-GAL GARBAGE 16 440.80

RES ORGANICS 32GAL GREEN CART 16 -

SURCHARGE 5.73

48 446.53

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PREVENTIVE MAINTENANCE SCHEDULE

DAILY.

Date last

completed Routine Daily Check-ups

Description To be performed by

Date Date2 Date3

Inspect the grounds, to make sure that there are no health and safety hazards, such as broken fencing, flooded catch basins, etc., no significant trash, litter or bulk items, and that the grass and plantings are presentable.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check the mechanical room for leaks. In heating season, check that the boilers are running smoothly, that there are no leaks, and that the circulating pump is running.

Check the trash rooms, trash chute, and dumpster, to ensure that there are no blockages or overflow.

Check fire alarm control panel (FACP) for trouble messages. Panel must be closed and locked.

WEEKLY

Date last

completed Routine Weekly Check-ups

Description To be performed by

Date Date2 Date3

Check site lighting, after dark. Be sure that all site lighting operates after dark, and turns off at daylight. Reset time clocks as needed. Have blown bulbs or broken fixtures replaced or repaired promptly.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

FALL

Date last

completed

Plumbing Description To be performed

by Date Date

2

Date

3 Plumbing shut-off valves

Inspect for proper operation. In-house plumber

Outside faucets Inspect for proper operation. Check for leaks In-house Maintenance Mechanic

Furnace and heater Service, clean and install filters In-house Maintenance Mechanic

Backflow prevention system

Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In-House plumber

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Boiler Systems Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In house steamfitter

Faucet aerators Check for proper flow of water. If the flow is reduced, clean the aerator screens. During the first two months, the faucet aerators could require more frequent cleaning.

In-house Maintenance Mechanic

Interior Description To be performed

by Date Date

2

Date

3 Countertops Inspect for separations at sinks and

backsplash. Recaulk where required. In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Tub enclosures Inspect caulking and recaulk if necessary. In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and

appliances

Description To be performed

by Date Date

2

Date

3 Heating system Service heating system and heat pump. In House

Electrician

Exhaust fan systems

Remove debris from around units and clean with garden hose. Remove window air conditioner or protect with weatherproof cover. Clean and replace filters if necessary.

In House Electrician

Exit and emergency lighting systems

Inspect and service if necessary. In-house Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3 Roof Check for leaks. Check for damaged, loose,

or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks and vents for

In-house Maintenance Mechanic/ Inspector

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leaks.

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Maintenance Mechanic/ Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Maintenance Mechanic/ Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to the buildings). Maintain grading.

In-house Laborer

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Maintenance Mechanic/ Inspector

Sewer rooting Apply jetter to main pipes to clean up root masses grouth.

In-house Plumber

SPRING

Date last

completed

Interior Description To be performed

by Date Date

2

Date

3 Countertops Inspect for separations at sinks and

backsplash. Re-caulk where required. In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Shower doors/tub enclosures

Inspect for proper fit. Adjust if necessary. Inspect caulking and recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and appliances

Description To be performed

by Date Date

2

Date

3

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Heating and cooling system

General furnace inspection: Look for rust, scaling on heat exchanger, and proper flame color; note odd sounds or smells; and check condition of venting. Remove debris around units.

In-house Property Manager/Maintenance Mechanic/Plumber

Circuit breakers Visual Inspection and exercise. In-house Property Manager/Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3 Roof Clean. Check for leaks. Check for damaged,

loose or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks, vents, and skylights for leaks.

In-house Property Manager/Inspector

Pest Control Seal cracks and holes in the building enclosure, and make sure insect screens in windows are in working order and fit tightly.

Contractor:

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Property Manager/Inspector

Windows Clean. In-house Property Manager/Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Property Manager/Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to your house). Maintain grading.

In-house Property Manager/Inspector

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Property Manager/Inspector

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AREA 4

AMP #986

25 Sanchez / 491 31st Ave

345 Arguello / 462 Duboce

San Francisco

Housing Authority

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CAL 1-31: 25 Sanchez

EIOP: 1972

Development Type: 4 Story Mid-Rise

Occupancy Type: Senior

Number of units: 90

Family: 0

Elderly: 90

Bedroom Distribution: Studio (75),

1 Bedroom (14)

2 Bedroom (1)

Number of buildings: 1

Type of building: Wood Frame

Year constructed: 1972

Site Description

25 Sanchez is a four-story low-rise structure occupying a corner site at Duboce and Sanchez Streets.

The building is rectilinear in shape with approximately half of the units facing Sanchez Street and the

other half facing a landscaped area in the rear of the building. The landscaping forms a garden and patio

that is accessible from the community room. A ground level garage provides parking for 12 cars.

Building Envelope and Public Spaces Description

The building is a wood frame construction with a stucco finish. A low profile built-up roof slopes toward

exterior building downspouts. Dwelling units are accessed through interior corridors.

Mechanical and Electrical Systems Description

Boilers supply domestic hot water and provide heat to the units and common areas through the use of a

hydronic radiation system. Electrical panels are circuit breaker types located in each unit. Hydraulic

elevators and stairwells provided vertical circulation.

Unit Interiors

The interior finishes consist of gypsum wallboard walls and ceilings. The floor coverings are resilient

tile, sheet vinyl and carpet.

Apparent Safety Problems

None

Summary of Issues

The elevator is at the end of its life cycle and needs replacement.

Strategies to Address issues

This property is sound and fit well into the surrounding neighborhoods in both scale and building types.

Vacancy and turnover rates are low. They require only moderate rehabilitation identified in the 2007

Comprehensive Physical Needs Assessment to continue to provide decent housing for public housing

residents consistent with the Authority's PHA Plan, CFP Plans, and Energy Plan. 25 Sanchez Street will

be maintained, repaired, and rehabilitated to the extent possible within current funding constraints to

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retain their long term viability. Capital improvements will be phased in accordance with the most recent

CFP Annual and Five Year Plans and subsequent plans to address the necessary improvements with

limited funding. In addition to maintenance, management and resident education on energy

conservation measures, this site will be target for potential new energy conservation measures to add to

the already completed through the Energy Services Contracting (ESCo).

As part of the fiscal strategy plan, it is critical for the Authority to leverage all available federal dollars

by applying for applicable HUD programs. Therefore, the plan includes applying for Project Based

Rental Assistance and/or Project-Based Vouchers under the federal Rental Assistance Demonstration

Program (RAD). Applications for the RAD Program were approved by the Authority Board of

Commissioners on September 26, 2013 and submitted to HUD on September 27, 2013.

The 25 Sanchez Street units requested conversion for RAD are scheduled under Phase I Applications on

September 27, 2013.

The Authority is also implementing tenant repayment agreements to increase rent collections and work

with the City to improve security.

Vacant Unit Preparation

On the day a resident vacates a unit, the Property Manager or designee secures the unit and schedules a

move out inspection with the resident. If the resident cannot be contacted, the inspection will be

completed on the Move-in/Move-out Inspection form and placed in the tenant file. The Property

Manager notes all items which must be repaired. Units that are vacated by residents shall be secured

and cleaned out within seven days. For units requiring cleaning, painting and minor plumbing, electrical

and carpentry work, work orders prepared and distributed to the appropriate Maintenance staff. Units

requiring replacement of cabinets, doors, flooring, plumbing and light fixtures as well as cleaning and

painting are designated as Mod units and rehabilitated with available modernization funding.

UPCS Inspections

PRE-REAC Inspections. HUD’s REAC contractors do a comprehensive property inspection

periodically, typically once per year. At least one week prior to these inspections, site maintenance

employees should do a quick inspection of a sampling of unit interiors, plus all common areas, grounds,

systems, etc. All problems should be corrected immediately. Common REAC findings include all

broken pavement and site trip hazards, leaks, vegetation overgrowth, graffiti, exposed wiring, blocked

egress, inoperable smoke detectors, and outdated fire extinguishers.

Common Area Inspections. Once per year, ALL common areas must be thoroughly inspected.

This includes meeting rooms, offices, hallways, program spaces, laundry areas, etc. At 25 Sanchez

Street, this includes all laundry areas, lobbies, meeting rooms, program spaces, etc. SFHA staff

shall use inspection forms similar to those used by REAC Inspectors for each building and each

area.

Painting

The purpose of painting is to preserve structure and equipment from premature deterioration and

maintain them in appealing condition. Paint maintenance should result in substantial savings and a

pleasant environment.

Inspections will be conducted by in-house Inspectors and Property Managers as follows:

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Conduct visual assessments for deteriorating paint and the failure of any lead hazard reduction

measures at unit turnover and every 12 months.

Address deteriorated paint through paint stabilization unless an evaluation states that there is no

lead-based paint.

Repair enclosures or encapsulations.

Perform other lead hazard reductions, as necessary.

If the initial reduction activity required the treatment of soil, identify and treat bare soil.

Provide a notice of lead hazard reduction activity.

Provide a written notice in the language of the occupant, to the extent feasible, to occupants

asking them to report deteriorated paint or failed encapsulation or enclosure. Include the contact

name, address, and telephone number. CPD recommends that the notice be provided every 12

months or at unit turnover.

Extermination

The SFHA contracts out the services for an integrated pest control. The successful management of pests

requires an understanding of the target pest ecology and habits as well as the environment in which they

exist. It is the desire of SFHA for Contractor to work in partnership with its residents to undertake a

program of Integrated Pest Management (IPM) in the treatment of pests.

Exterior treatment includes control services, as needed, for ants and mice. Contractor shall service twice

per month all common areas including but not limited to offices, laundry rooms, lobby, and dumpster

areas within the apartment complex. The integrated pest control includes pests such as: cockroaches,

ants, bedbugs, spiders, silverfish, flies, mosquitoes, stored product pests, scorpions, bats, rodents,

raccoons, opossums, skunks, and pigeons. Property Management shall monitor the Contractor activities

to make sure that the following requirements are followed.

Ground and Janitorial Standards

The SFHA considers proper landscaping and maintenance of the grounds to be critical for a successful

property. “Curb Appeal” is one of the measures used by owners to determine if a management company

is performing well. Regardless of who is assigned the tasks involved, the Property Manager is

responsible for ensuring that the grounds are presentable at all times. Methods and assignments vary

according to property, as follows.

25 Sanchez Street: The common area cleaning and maintenance are done by the Maintenance Generalist

II (with the assistance of the Maintenance Generalist I) who is also charged with policing the site,

picking up trash, cleaning up at the trash room and trash chutes, and distributing notices to uncompliant

tenants.

Trash Collection Schedule Service Address Times per

week Days Service Description Units Current

Charges

25 SANCHEZ ST 1 M------ SPECIAL PICK UP BY APPT 1 -

---T--- APT KEY CHARGE ORGANICS 1 8.86

APT ORGANICS 32 GAL GREEN 3 -

2 -T--F-- APARTMENT KEY CHARGE 2 35.44

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COMINGLED - RECYCLING 96 GAL 3 -

APARTMENT 96 GALLON CART 2 330.60

APARTMENT 2 YARD CONTAINER 2 1,391.28

SURCHARGE 22.38

14 1,788.56

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PREVENTIVE MAINTENANCE SCHEDULE

DAILY.

Date last

completed Routine Daily Check-ups

Description To be performed by

Date Date2 Date3

Inspect the grounds, to make sure that there are no health and safety hazards, such as broken fencing, flooded catch basins, etc., no significant trash, litter or bulk items, and that the grass and plantings are presentable.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check the mechanical room for leaks. In heating season, check that the boilers are running smoothly, that there are no leaks, and that the circulating pump is running.

Check the elevator. Each morning, ride the car up and back down. Check lights and fans, car leveling (flush with hall floor), excess vibration, and automatic door openers. Check that the emergency phone is working.

Check the trash rooms, trash chute, and dumpster, to ensure that there are no blockages or overflow.

Check fire alarm control panel (FACP) for trouble messages. Panel must be closed and locked.

WEEKLY

Date last

completed Routine Weekly Check-ups

Description To be performed by

Date Date2 Date3

Check Fire Alarm Control Panel. Make sure that the panel is locked, that there are no alarms or trouble signals, and that the panel and shut-offs are unobstructed.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check fire pump and sprinkler system, to see that there are no leaks, that the system pressure is up, and that the equipment is unobstructed.

Check the emergency generator, at its weekly exercise cycle, to be sure that it is running smoothly, that it is cooling, and that it is not smoking excessively.

Check site lighting, after dark. Be sure that all site lighting operates after dark, and turns off at daylight. Reset time clocks as needed. Have blown bulbs or broken fixtures replaced or repaired promptly.

SEMI-

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MONTHLY Date last

completed Wheelchair Lifts Description To be performed

by Date Date2 Date

3

Wheelchair Lifts Preventive Maintenance

Contractor should check the general operation of wheelchair lifts including: levels of lubrication, oil, and grease; drive cabinet; platform; doors and safety of operations. Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

MONTHLY Date last

completed Elevators Description To be performed

by Date Date2 Date

3

Elevator Preventive maintenance and services

Contractor inspections will include: Machine rooms, machinery and controls, cars, hoist ways including car, interior. Items that are not covered under Monthly Maintenance services: Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

QUARTERLY Date last

completed

Building Systems Description To be performed

by Date Date

2

Date

3 Fire Alarm Systems This professional firm will provide

monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: International Fire Inc. Communications Number: (415) 378-9934

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Fire Standpipes, pressure valves, pumps and sprinkler systems

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include:1. Provide quarterly inspections, annual inspections and written reports to the SFFD;2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency;4. Observe, maintain and test equipment periodically

Contractor:International Fire Inc.Communications Number: (415) 378-9934

Stand by generators

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: Energy Systems Communications Number: (209) 870-1913

FALL

Date last

completed

Plumbing Description To be performed

by Date Date

2

Date

3 Plumbing shut-off valves

Inspect for proper operation. In-house plumber

Outside faucets Inspect for proper operation. Check for leaks In-house Maintenance Mechanic

Furnace and heater Service, clean and install filters In-house Maintenance Mechanic

Backflow prevention system

Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In-House plumber

Boiler Systems Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In house steamfitter

Faucet aerators Check for proper flow of water. If the flow is reduced, clean the aerator screens. During the first two months, the faucet aerators could require more frequent cleaning.

In-house Maintenance Mechanic

Interior Description To be performed Date Date Date

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by 2 3

Trash chute systems

The Trash Chute system in the building MUST be maintained to avoid Fire and Smoke Damage, Fire Code Violations, Resident Injuries, Odors and Pest Infestation. Power Wash the inside of Trash Chute with super-heated water combined with a Citra-based solution/degreaser. Clean Trash Chute Doors by hand on the inside, collected “sludge” is scraped away to allow proper closure of the door. The exterior of the trash chute doors are hand-polished with stainless steel cleaner. Door hardware lubricated and tightened The Dumpster/Compactor Room(s) shall be power washed and deodorized, and Dumpsters and Compactors can be treated with a time-release odor control. Chute Maintenance shall include treating chutes for deterrence of rodents, roaches and other pests.

In-house laborer/custodian

Countertops Inspect for separations at sinks and backsplash. Recaulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Tub enclosures Inspect caulking and recaulk if necessary. In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and

appliances

Description To be performed

by Date Date

2

Date

3 Heating system Service heating system and heat pump. In House

Electrician

Exhaust fan systems

Remove debris from around units and clean with garden hose. Remove window air conditioner or protect with weatherproof cover. Clean and replace filters if necessary.

In House Electrician

Exit and emergency lighting systems

Inspect and service if necessary. In-house Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3

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Roof Check for leaks. Check for damaged, loose, or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks and vents for leaks.

In-house Maintenance Mechanic/ Inspector

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Maintenance Mechanic/ Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Maintenance Mechanic/ Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to the buildings). Maintain grading.

In-house Laborer

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Maintenance Mechanic/ Inspector

Sewer rooting Apply jetter to main pipes to clean up root masses grouth.

In-house Plumber

SPRING

Date last

completed

Interior Description To be performed

by Date Date

2

Date

3 Attic Examine for evidence of any leaks. Check

insulation and remove or add if necessary. Check for evidence of birds, squirrels, raccoons, etc. Check for proper ventilation.

In-house Maintenance Mechanic/ Inspector

Countertops Inspect for separations at sinks and backsplash. Re-caulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Shower doors/tub enclosures

Inspect for proper fit. Adjust if necessary. Inspect caulking and recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

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Electrical and appliances

Description To be performed

by Date Date

2

Date

3 Heating and cooling system

General furnace inspection: Look for rust, scaling on heat exchanger, and proper flame color; note odd sounds or smells; and check condition of venting. Remove debris around units.

In-house Property Manager/Maintenance Mechanic/Plumber

Circuit breakers Visual Inspection and exercise. In-house Property Manager/Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3 Decks Scrub mildewed areas and treat for water

stains, mildew, and fungus. Check for dry-rot and repair if necessary.

In-house Property Manager/Maintenance Mechanic/Laborers

Roof Clean. Check for leaks. Check for damaged, loose or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks, vents, and skylights for leaks.

In-house Property Manager/Inspector

Pest Control Seal cracks and holes in the building enclosure, and make sure insect screens in windows are in working order and fit tightly.

Contractor:

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Property Manager/Inspector

Windows Clean. In-house Property Manager/Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Property Manager/Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to your house). Maintain grading.

In-house Property Manager/Inspector

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Property Manager/Inspector

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CAL 1-37: 491 31st Avenue

EIOP: 1974

Development Type: Mid-rise with elevator

Occupancy Type: Senior

Number of units: 75

Family: 0

Elderly: 75

Bedroom Distribution: Studio (66)

1 Bedroom (9)

Number of buildings: 1

Structure Type: Reinforced Masonry

Year constructed: 1973

Site Description

491 31st Avenue is located at the corner of Geary Boulevard and 31

st Avenue. The five-story building is

“L” shaped in plan with a flat roof. The site has a slight slope from north to south and the building

footprint covers most of the site with the exception of a small landscaped area at the southwest corner of

the property.

Landscaping consists of a small, irrigated grass area and small planters located in the courtyard.

Building Envelope and Public Spaces Description

The ground floor of the building is constructed of concrete block with a concrete slab-on-grade floor.

The upper floors are of wood framed construction with stucco exterior. The majority of the roof is low-

slope with a membrane covering, with a small section of shed roof with asphalt shingles around the

perimeter. Most of the dwelling units have exterior balconies accessed from the tenant’s living room.

Dwelling units are accessed through an interior corridor.

Mechanical and Electrical Systems Description

All dwelling units, common areas, and corridors are heated by a hydronic radiation system, with hot

water provided by two boilers. These boilers also supply domestic hot water throughout the building.

Electrical panels are circuit breaker type located in each unit.

Two hydraulic elevators and three stairwells provide vertical circulation.

Unit Interiors

Interior finishes consist of gypsum wallboard walls and ceilings. The floor coverings are predominately

resilient tile, while some units have carpet and sheet vinyl.

Apparent Safety Problems

Additional emergency lighting is needed in the building in the event of a power failure.

Summary of Issues

The casework is deteriorating and in need of replacement. Exterior metal doors are showing severe signs

of weathering; they are rusting badly and should be replaced. Fifteen fans have to be replaced at the roof

top. The smoke/carbon monoxide detectors need to be updated per code requirement.

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Strategies to Address issues

This property is sound and fit well into the surrounding neighborhoods in both scale and building types.

Vacancy and turnover rates are low, and tenant accounts receivables are low. They require only

moderate rehabilitation identified in the 2007 Comprehensive Physical Needs Assessment to continue to

provide decent housing for public housing residents consistent with the Authority's PHA Plan, CFP

Plans, and Energy Plan.

491 31st Avenue will be maintained, repaired, and rehabilitated to the extent possible within current

funding constraints to retain their long term viability. Capital improvements will be phased in

accordance with the most recent CFP Annual and Five Year Plans and subsequent plans to address the

necessary improvements with limited funding. In addition to maintenance, management and resident

education on energy conservation measures, this site will be target for potential new energy conservation

measures to add to the already completed through the Energy Services Contracting (ESCo).

As part of the fiscal strategy plan, it is critical for the Authority to leverage all available federal dollars

by applying for applicable HUD programs. Therefore, the plan includes applying for Project Based

Rental Assistance and/or Project-Based Vouchers under the federal Rental Assistance Demonstration

Program (RAD). Applications for the RAD Program were approved by the Authority Board of

Commissioners on September 26, 2013 and submitted to HUD on September 27, 2013.

The 491 31st Avenue units requested conversion for RAD are scheduled under Phase I Applications on

September 27, 2013.

The Authority is also implementing tenant repayment agreements to increase rent collections and work

with the City to improve security.

Vacant Unit Preparation

On the day a resident vacates a unit, the Property Manager or designee secures the unit and schedules a

move out inspection with the resident. If the resident cannot be contacted, the inspection will be

completed on the Move-in/Move-out Inspection form and placed in the tenant file. The Property

Manager notes all items which must be repaired. Units that are vacated by residents shall be secured

and cleaned out within seven days. For units requiring cleaning, painting and minor plumbing, electrical

and carpentry work, work orders prepared and distributed to the appropriate Maintenance staff. Units

requiring replacement of cabinets, doors, flooring, plumbing and light fixtures as well as cleaning and

painting are designated as Mod units and rehabilitated with available modernization funding.

UPCS Inspections

PRE-REAC Inspections. HUD’s REAC contractors do a comprehensive property inspection

periodically, typically once per year. At least one week prior to these inspections, site maintenance

employees should do a quick inspection of a sampling of unit interiors, plus all common areas, grounds,

systems, etc. All problems should be corrected immediately. Common REAC findings include all

broken pavement and site trip hazards, leaks, vegetation overgrowth, graffiti, exposed wiring, blocked

egress, inoperable smoke detectors, and outdated fire extinguishers.

Common Area Inspections. Once per year, ALL common areas must be thoroughly inspected. This

includes meeting rooms, offices, hallways, program spaces, laundry areas, etc. At 491 31st Avenue, this

includes all laundry areas, lobbies, meeting rooms, program spaces, etc. SFHA staff shall use inspection

forms similar to those used by REAC Inspectors for each building and each area.

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Painting

The purpose of painting is to preserve structure and equipment from premature deterioration and

maintain them in appealing condition. Paint maintenance should result in substantial savings and a

pleasant environment.

Inspections will be conducted by in-house Inspectors and Property Managers as follows:

Conduct visual assessments for deteriorating paint and the failure of any lead hazard reduction

measures at unit turnover and every 12 months.

Address deteriorated paint through paint stabilization unless an evaluation states that there is no

lead-based paint.

Repair enclosures or encapsulations.

Perform other lead hazard reductions, as necessary.

If the initial reduction activity required the treatment of soil, identify and treat bare soil.

Provide a notice of lead hazard reduction activity.

Provide a written notice in the language of the occupant, to the extent feasible, to occupants

asking them to report deteriorated paint or failed encapsulation or enclosure. Include the contact

name, address, and telephone number. CPD recommends that the notice be provided every 12

months or at unit turnover.

Extermination

The SFHA contracts out the services for an integrated pest control. The successful management of pests

requires an understanding of the target pest ecology and habits as well as the environment in which they

exist. It is the desire of SFHA for Contractor to work in partnership with its residents to undertake a

program of Integrated Pest Management (IPM) in the treatment of pests.

Exterior treatment includes control services, as needed, for ants and mice. Contractor shall service twice

per month all common areas including but not limited to offices, laundry rooms, lobby, and dumpster

areas within the apartment complex.

The integrated pest control includes pests such as: cockroaches, ants, bedbugs, spiders, silverfish, flies,

mosquitoes, stored product pests, scorpions, bats, rodents, raccoons, opossums, skunks, and pigeons.

Property Management shall monitor the Contractor activities to make sure that the following

requirements are followed.

Ground and Janitorial Standards

The SFHA considers proper landscaping and maintenance of the grounds to be critical for a successful

property. “Curb Appeal” is one of the measures used by owners to determine if a management company

is performing well. Regardless of who is assigned the tasks involved, the Property Manager is

responsible for ensuring that the grounds are presentable at all times. Methods and assignments vary

according to property, as follows.

491 31st Avenue: The common area cleaning and maintenance are done by the Maintenance Generalist

II (with the assistance of the Maintenance Generalist I) who is also charged with policing the site,

picking up trash, cleaning up at the trash room and trash chutes, and distributing notices to uncompliant

tenants.

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Trash Collection Schedule

Service Address Times

per week

Days Service Description Units Current Charges

491 31ST AVENUE 1 --W---- BATTERY COLLECTION 1 -

APARTMENT KEY CHARGE 1 8.86

COMINGLED - RECYCLING 96 GAL 3 -

APT ORGANICS 64 GAL GREEN 1 -

APT KEY CHARGE ORGANICS 1 8.86

3 M-W-F--

APARTMENT KEY CHARGE 1 26.58

APARTMENT 2 YARD CONTAINER 1 1,043.46

SURCHARGE 13.56

9 1,101.32

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PREVENTIVE MAINTENANCE SCHEDULE

DAILY.

Date last

completed Routine Daily Check-ups

Description To be performed by

Date Date2 Date3

Inspect the grounds, to make sure that there are no health and safety hazards, such as broken fencing, flooded catch basins, etc., no significant trash, litter or bulk items, and that the grass and plantings are presentable.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check the mechanical room for leaks. In heating season, check that the boilers are running smoothly, that there are no leaks, and that the circulating pump is running.

Check the elevator. Each morning, ride the car up and back down. Check lights and fans, car leveling (flush with hall floor), excess vibration, and automatic door openers. Check that the emergency phone is working.

Check the trash rooms, trash chute, and dumpster, to ensure that there are no blockages or overflow.

Check fire alarm control panel (FACP) for trouble messages. Panel must be closed and locked.

WEEKLY

Date last

completed Routine Weekly Check-ups

Description To be performed by

Date Date2 Date3

Check Fire Alarm Control Panel. Make sure that the panel is locked, that there are no alarms or trouble signals, and that the panel and shut-offs are unobstructed.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check fire pump and sprinkler system, to see that there are no leaks, that the system pressure is up, and that the equipment is unobstructed.

Check the emergency generator, at its weekly exercise cycle, to be sure that it is running smoothly, that it is cooling, and that it is not smoking excessively.

Check site lighting, after dark. Be sure that all site lighting operates after dark, and turns off at daylight. Reset time clocks as needed. Have blown bulbs or broken fixtures replaced or repaired promptly.

SEMI-

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MONTHLY Date last

completed Wheelchair Lifts Description To be performed

by Date Date2 Date

3

Wheelchair Lifts Preventive Maintenance

Contractor should check the general operation of wheelchair lifts including: levels of lubrication, oil, and grease; drive cabinet; platform; doors and safety of operations. Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

MONTHLY Date last

completed Elevators Description To be performed

by Date Date2 Date

3

Elevator Preventive maintenance and services

Contractor inspections will include: Machine rooms, machinery and controls, cars, hoist ways including car, interior. Items that are not covered under Monthly Maintenance services: Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

QUARTERLY Date last

completed

Building Systems Description To be performed

by Date Date

2

Date

3 Fire Alarm Systems This professional firm will provide

monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: International Fire Inc. Communications Number: (415) 378-9934

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Fire Standpipes, pressure valves, pumps and sprinkler systems

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include:1. Provide quarterly inspections, annual inspections and written reports to the SFFD;2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency;4. Observe, maintain and test equipment periodically

Contractor:International Fire Inc.Communications Number: (415) 378-9934

Stand by generators

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: Energy Systems Communications Number: (209) 870-1913

FALL Date last

completed

Plumbing Description To be performed

by Date Date

2

Date

3 Plumbing shut-off valves

Inspect for proper operation. In-house plumber

Outside faucets Inspect for proper operation. Check for leaks In-house Maintenance Mechanic

Furnace and heater Service, clean and install filters In-house Maintenance Mechanic

Backflow prevention system

Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In-House plumber

Boiler Systems Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In house steamfitter

Faucet aerators Check for proper flow of water. If the flow is reduced, clean the aerator screens. During the first two months, the faucet aerators could require more frequent cleaning.

In-house Maintenance Mechanic

Interior Description To be performed

by Date Date

2

Date

3

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Trash chute systems

The Trash Chute system in the building MUST be maintained to avoid Fire and Smoke Damage, Fire Code Violations, Resident Injuries, Odors and Pest Infestation. Power Wash the inside of Trash Chute with super-heated water combined with a Citra-based solution/degreaser. Clean Trash Chute Doors by hand on the inside, collected “sludge” is scraped away to allow proper closure of the door. The exterior of the trash chute doors are hand-polished with stainless steel cleaner. Door hardware lubricated and tightened The Dumpster/Compactor Room(s) shall be power washed and deodorized, and Dumpsters and Compactors can be treated with a time-release odor control. Chute Maintenance shall include treating chutes for deterrence of rodents, roaches and other pests.

In-house laborer/custodian

Countertops Inspect for separations at sinks and backsplash. Recaulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Tub enclosures Inspect caulking and recaulk if necessary. In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and

appliances

Description To be performed

by Date Date

2

Date

3 Heating system Service heating system and heat pump. In House

Electrician

Exhaust fan systems

Remove debris from around units and clean with garden hose. Remove window air conditioner or protect with weatherproof cover. Clean and replace filters if necessary.

In House Electrician

Exit and emergency lighting systems

Inspect and service if necessary. In-house Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3

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Roof Check for leaks. Check for damaged, loose, or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks and vents for leaks.

In-house Maintenance Mechanic/ Inspector

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Maintenance Mechanic/ Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Maintenance Mechanic/ Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to the buildings). Maintain grading.

In-house Laborer

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Maintenance Mechanic/ Inspector

Sewer rooting Apply jetter to main pipes to clean up root masses grouth.

In-house Plumber

SPRING

Date last

completed

Interior Description To be performed

by Date Date

2

Date

3 Attic Examine for evidence of any leaks. Check

insulation and remove or add if necessary. Check for evidence of birds, squirrels, raccoons, etc. Check for proper ventilation.

In-house Maintenance Mechanic/ Inspector

Countertops Inspect for separations at sinks and backsplash. Re-caulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Shower doors/tub enclosures

Inspect for proper fit. Adjust if necessary. Inspect caulking and recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and appliances

Description To be performed

by Date Date

2

Date

3

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Heating and cooling system

General furnace inspection: Look for rust, scaling on heat exchanger, and proper flame color; note odd sounds or smells; and check condition of venting. Remove debris around units.

In-house Property Manager/Maintenance Mechanic/Plumber

Circuit breakers Visual Inspection and exercise. In-house Property Manager/Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3 Decks Scrub mildewed areas and treat for water

stains, mildew, and fungus. Check for dry-rot and repair if necessary.

In-house Property Manager/Maintenance Mechanic/Laborers

Roof Clean. Check for leaks. Check for damaged, loose or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks, vents, and skylights for leaks.

In-house Property Manager/Inspector

Pest Control Seal cracks and holes in the building enclosure, and make sure insect screens in windows are in working order and fit tightly.

Contractor:

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Property Manager/Inspector

Windows Clean. In-house Property Manager/Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Property Manager/Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to your house). Maintain grading.

In-house Property Manager/Inspector

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Property Manager/Inspector

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Page 345 of 509

CAL 1-29: 345 Arguello

EIOP: 1973

Development Type: Mid-Rise

Occupancy Type: Senior

Number of units: 69

Family: 0

Elderly: 69

Bedroom Distribution: Studio (59)

1 Bedroom: (9)

2 Bedroom: (1)

Number of Buildings: 1

Structure Type: Wood Frame

Year constructed: 1973

Site Description

The senior apartment building, 345 Arguello, is located on Arguello Boulevard between Cornwall and

Clement Streets. The site is relatively flat and is covered by the building footprint, except for a medium

sized yard located at the rear of the building. This yard contains landscaping and a patio that is

accessible to all tenants from the building lobby.

Building Envelope and Public Spaces Description

The reinforced concrete structure of 345 Arguello is sheathed with stucco and wood siding. The

windows are aluminum framed, and the exterior doors are metal with the exception of the main entry,

which is glass. Its low-sloped built-up roofing system drains to an exterior drainage system.

The five-story mid-rise houses 69 units, as well as common areas, and staff offices. The ground floor

contains the community spaces, laundry room, manager’s office, a two-bedroom apartment, mechanical

room, and parking garage. The four upper floors house the remaining 68 units, which consist of 59

studio and nine one-bedroom units.

Mechanical and Electrical Systems Description

The units and common spaces are heated by hydronic radiation fueled by two boilers that also supply the

building’s hot water. A furnace heats the community room on the ground floor.

Electrical panels are circuit breaker type, and are located in each unit.

There are three fire stairs and two elevators that yield access all units.

Unit Interiors

Interior finishes include painted concrete walls, and gypsum wallboard partition walls and ceilings.

Floor coverings are mostly carpet. Kitchen appliances are original to the building, and date back to

1973.

Apparent Safety Problems

None

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Page 346 of 509

Summary of Issues

The cabinet doors in several units are damaged and need replacement.

The casework is deteriorating and in need of replacement. Exterior metal doors are showing severe signs

of weathering; they are rusting badly and should be replaced. Fifteen fans have to be replaced at the roof

top. The smoke/carbon monoxide detectors need to be updated per code requirement.

Strategies to Address issues

This property is sound and fit well into the surrounding neighborhoods in both scale and building types.

Vacancy and turnover rates are low, and tenant accounts receivables are low. They require only

moderate rehabilitation identified in the 2007 Comprehensive Physical Needs Assessment to continue to

provide decent housing for public housing residents consistent with the Authority's PHA Plan, CFP

Plans, and Energy Plan.

345 Arguello will be maintained, repaired, and rehabilitated to the extent possible within current funding

constraints to retain their long term viability. Capital improvements will be phased in accordance with

the most recent CFP Annual and Five Year Plans and subsequent plans to address the necessary

improvements with limited funding. In addition to maintenance, management and resident education on

energy conservation measures, this site will be target for potential new energy conservation measures to

add to the already completed through the Energy Services Contracting (ESCo).

As part of the fiscal strategy plan, it is critical for the Authority to leverage all available federal dollars

by applying for applicable HUD programs. Therefore, the plan includes applying for Project Based

Rental Assistance and/or Project-Based Vouchers under the federal Rental Assistance Demonstration

Program (RAD). Applications for the RAD Program were approved by the Authority Board of

Commissioners on September 26, 2013 and submitted to HUD on September 27, 2013.

345 Arguello units requested conversion for RAD are scheduled under Phase I Applications on

September 27, 2013.

The Authority is also implementing tenant repayment agreements to increase rent collections and work

with the City to improve security.

Vacant Unit Preparation

On the day a resident vacates a unit, the Property Manager or designee secures the unit and schedules a

move out inspection with the resident. If the resident cannot be contacted, the inspection will be

completed on the Move-in/Move-out Inspection form and placed in the tenant file. The Property

Manager notes all items which must be repaired. Units that are vacated by residents shall be secured

and cleaned out within seven days. For units requiring cleaning, painting and minor plumbing, electrical

and carpentry work, work orders prepared and distributed to the appropriate Maintenance staff. Units

requiring replacement of cabinets, doors, flooring, plumbing and light fixtures as well as cleaning and

painting are designated as Mod units and rehabilitated with available modernization funding.

UPCS Inspections

PRE-REAC Inspections. HUD’s REAC contractors do a comprehensive property inspection

periodically, typically once per year. At least one week prior to these inspections, site maintenance

employees should do a quick inspection of a sampling of unit interiors, plus all common areas, grounds,

systems, etc. All problems should be corrected immediately. Common REAC findings include all

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Page 347 of 509

broken pavement and site trip hazards, leaks, vegetation overgrowth, graffiti, exposed wiring, blocked

egress, inoperable smoke detectors, and outdated fire extinguishers.

Common Area Inspections. Once per year, ALL common areas must be thoroughly inspected. This

includes meeting rooms, offices, hallways, program spaces, laundry areas, etc. At 345 Arguello, this

includes all laundry areas, lobbies, meeting rooms, program spaces, etc. SFHA staff shall use inspection

forms similar to those used by REAC Inspectors for each building and each area.

Painting

The purpose of painting is to preserve structure and equipment from premature deterioration and

maintain them in appealing condition. Paint maintenance should result in substantial savings and a

pleasant environment.

Inspections will be conducted by in-house Inspectors and Property Managers as follows:

Conduct visual assessments for deteriorating paint and the failure of any lead hazard reduction

measures at unit turnover and every 12 months.

Address deteriorated paint through paint stabilization unless an evaluation states that there is no

lead-based paint.

Repair enclosures or encapsulations.

Perform other lead hazard reductions, as necessary.

If the initial reduction activity required the treatment of soil, identify and treat bare soil.

Provide a notice of lead hazard reduction activity.

Provide a written notice in the language of the occupant, to the extent feasible, to occupants

asking them to report deteriorated paint or failed encapsulation or enclosure. Include the contact

name, address, and telephone number. CPD recommends that the notice be provided every 12

months or at unit turnover.

Extermination

The SFHA contracts out the services for an integrated pest control. The successful management of pests

requires an understanding of the target pest ecology and habits as well as the environment in which they

exist. It is the desire of SFHA for Contractor to work in partnership with its residents to undertake a

program of Integrated Pest Management (IPM) in the treatment of pests.

Exterior treatment includes control services, as needed, for ants and mice. Contractor shall service twice

per month all common areas including but not limited to offices, laundry rooms, lobby, and dumpster

areas within the apartment complex.

The integrated pest control includes pests such as: cockroaches, ants, bedbugs, spiders, silverfish, flies,

mosquitoes, stored product pests, scorpions, bats, rodents, raccoons, opossums, skunks, and pigeons.

Property Management shall monitor the Contractor activities to make sure that the following

requirements are followed.

Ground and Janitorial Standards

The SFHA considers proper landscaping and maintenance of the grounds to be critical for a successful

property. “Curb Appeal” is one of the measures used by owners to determine if a management company

is performing well. Regardless of who is assigned the tasks involved, the Property Manager is

responsible for ensuring that the grounds are presentable at all times. Methods and assignments vary

according to property, as follows.

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Page 348 of 509

345 Arguello: The common area cleaning and maintenance are done by the Maintenance Generalist II

(with the assistance of the Maintenance Generalist I) who is also charged with policing the site, picking

up trash, cleaning up at the trash room and trash chutes, and distributing notices to noncompliant

tenants.

Trash Collection Schedule

Service Address Times

per week

Days Service Description Units Current Charges

345 ARGUELLO BLVD 1 M------ APARTMENT KEY CHARGE 1 8.86

COMINGLED - RECYCLING 96 GAL 3 -

APT ORGANICS 64 GAL GREEN 1 -

APT KEY CHARGE ORGANICS 1 8.86

COMINGLED - RECYCLING 32 GAL 2 -

3 M-W-F-- APARTMENT KEY CHARGE 1 26.58

APT 2YD 1 1,043.46

SURCHARGE 13.56

10 1,101.32

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PREVENTIVE MAINTENANCE SCHEDULE

DAILY.

Date last

completed Routine Daily Check-ups

Description To be performed by

Date Date2 Date3

Inspect the grounds, to make sure that there are no health and safety hazards, such as broken fencing, flooded catch basins, etc., no significant trash, litter or bulk items, and that the grass and plantings are presentable.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check the mechanical room for leaks. In heating season, check that the boilers are running smoothly, that there are no leaks, and that the circulating pump is running.

Check the elevator. Each morning, ride the car up and back down. Check lights and fans, car leveling (flush with hall floor), excess vibration, and automatic door openers. Check that the emergency phone is working.

Check the trash rooms, trash chute, and dumpster, to ensure that there are no blockages or overflow.

Check fire alarm control panel (FACP) for trouble messages. Panel must be closed and locked.

WEEKLY

Date last

completed Routine Weekly Check-ups

Description To be performed by

Date Date2 Date3

Check Fire Alarm Control Panel. Make sure that the panel is locked, that there are no alarms or trouble signals, and that the panel and shut-offs are unobstructed.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check fire pump and sprinkler system, to see that there are no leaks, that the system pressure is up, and that the equipment is unobstructed.

Check the emergency generator, at its weekly exercise cycle, to be sure that it is running smoothly, that it is cooling, and that it is not smoking excessively.

Check site lighting, after dark. Be sure that all site lighting operates after dark, and turns off at daylight. Reset time clocks as needed. Have blown bulbs or broken fixtures replaced or repaired promptly.

SEMI-

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Page 350 of 509

MONTHLY Date last

completed Wheelchair Lifts Description To be performed

by Date Date2 Date

3

Wheelchair Lifts Preventive Maintenance

Contractor should check the general operation of wheelchair lifts including: levels of lubrication, oil, and grease; drive cabinet; platform; doors and safety of operations. Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

MONTHLY Date last

completed Elevators Description To be performed

by Date Date2 Date

3

Elevator Preventive maintenance and services

Contractor inspections will include: Machine rooms, machinery and controls, cars, hoist ways including car, interior. Items that are not covered under Monthly Maintenance services: Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

QUARTERLY Date last

completed

Building Systems Description To be performed

by Date Date

2

Date

3 Fire Alarm Systems This professional firm will provide

monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: International Fire Inc. Communications Number: (415) 378-9934

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Fire Standpipes, pressure valves, pumps and sprinkler systems

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include:1. Provide quarterly inspections, annual inspections and written reports to the SFFD;2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency;4. Observe, maintain and test equipment periodically

Contractor:International Fire Inc.Communications Number: (415) 378-9934

Stand by generators

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: Energy Systems Communications Number: (209) 870-1913

FALL

Date last

completed

Plumbing Description To be performed

by Date Date

2

Date

3 Plumbing shut-off valves

Inspect for proper operation. In-house plumber

Outside faucets Inspect for proper operation. Check for leaks In-house Maintenance Mechanic

Furnace and heater Service, clean and install filters In-house Maintenance Mechanic

Backflow prevention system

Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In-House plumber

Boiler Systems Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In house steamfitter

Faucet aerators Check for proper flow of water. If the flow is reduced, clean the aerator screens. During the first two months, the faucet aerators could require more frequent cleaning.

In-house Maintenance Mechanic

Interior Description To be performed Date Date Date

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Trash chute systems

The Trash Chute system in the building MUST be maintained to avoid Fire and Smoke Damage, Fire Code Violations, Resident Injuries, Odors and Pest Infestation. Power Wash the inside of Trash Chute with super-heated water combined with a Citra-based solution/degreaser. Clean Trash Chute Doors by hand on the inside, collected “sludge” is scraped away to allow proper closure of the door. The exterior of the trash chute doors are hand-polished with stainless steel cleaner. Door hardware lubricated and tightened The Dumpster/Compactor Room(s) shall be power washed and deodorized, and Dumpsters and Compactors can be treated with a time-release odor control. Chute Maintenance shall include treating chutes for deterrence of rodents, roaches and other pests.

In-house laborer/custodian

Countertops Inspect for separations at sinks and backsplash. Recaulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Tub enclosures Inspect caulking and recaulk if necessary. In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and

appliances

Description To be performed

by Date Date

2

Date

3 Heating system Service heating system and heat pump. In House

Electrician

Exhaust fan systems

Remove debris from around units and clean with garden hose. Remove window air conditioner or protect with weatherproof cover. Clean and replace filters if necessary.

In House Electrician

Exit and emergency lighting systems

Inspect and service if necessary. In-house Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3

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Roof Check for leaks. Check for damaged, loose, or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks and vents for leaks.

In-house Maintenance Mechanic/ Inspector

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Maintenance Mechanic/ Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Maintenance Mechanic/ Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to the buildings). Maintain grading.

In-house Laborer

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Maintenance Mechanic/ Inspector

Sewer rooting Apply jetter to main pipes to clean up root masses grouth.

In-house Plumber

SPRING

Date last

completed

Interior Description To be performed

by Date Date

2

Date

3 Attic Examine for evidence of any leaks. Check

insulation and remove or add if necessary. Check for evidence of birds, squirrels, raccoons, etc. Check for proper ventilation.

In-house Maintenance Mechanic/ Inspector

Countertops Inspect for separations at sinks and backsplash. Re-caulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Shower doors/tub enclosures

Inspect for proper fit. Adjust if necessary. Inspect caulking and recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and appliances

Description To be performed

by Date Date

2

Date

3

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Heating and cooling system

General furnace inspection: Look for rust, scaling on heat exchanger, and proper flame color; note odd sounds or smells; and check condition of venting. Remove debris around units.

In-house Property Manager/Maintenance Mechanic/Plumber

Circuit breakers Visual Inspection and exercise. In-house Property Manager/Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3 Decks Scrub mildewed areas and treat for water

stains, mildew, and fungus. Check for dry-rot and repair if necessary.

In-house Property Manager/Maintenance Mechanic/Laborers

Roof Clean. Check for leaks. Check for damaged, loose or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks, vents, and skylights for leaks.

In-house Property Manager/Inspector

Pest Control Seal cracks and holes in the building enclosure, and make sure insect screens in windows are in working order and fit tightly.

Contractor:

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Property Manager/Inspector

Windows Clean. In-house Property Manager/Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Property Manager/Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to your house). Maintain grading.

In-house Property Manager/Inspector

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Property Manager/Inspector

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CAL 1-30A: 462 Duboce

EIOP: 1971

Development Type: Mid-rise

Occupancy Type: Senior

Number of units: 42

Family: 0

Elderly: 42

Bedroom Distribution: Studio: 34

1 Bedroom: 8

Structure Type: Wood Frame

Number of buildings: 1

Year constructed: 1971

Site Description

462 Duboce occupies a middle section of the block encompassed by Steiner, Fillmore, Herman, and

Duboce streets. The community spaces that occupy the bottom floor are a recreation room with a

kitchen, storage room, and mechanical room. There is a laundry and storage room located on the second

floor along with an office. The site is on fairly flat terrain with stone retaining walls separating small

landscaped areas. Also included in the landscaping are small paved patios.

Building Envelope and Public Spaces Description

The building is constructed with a slab on grade foundation and wood framed walls with wood siding.

The roofs are built up and covered with sheet asphalt. The building is accessed from street entrances or

from the underground parking area. The units are accessed through interior corridors. The building was

remodeled in 1985 and again in 2000.

Mechanical and Electrical Systems Description

Two boilers provide heat and hot water to the units and common areas.

Electric panels are circuit breaker type and located in each unit.

One hydraulic elevator and two sets of stairs provide vertical circulation.

Unit Interiors

Interior finishes consist of gypsum wallboard ceiling and wall surfaces. The floors are vinyl tile and the

cabinets are wood.

Apparent Safety Problems

There is vinyl asbestos tile present that will eventually need to be removed.

Summary of Issues

The casework is badly burned and damaged and needs replacement. The plumbing fixtures are at the

end of their life cycle and need to be replaced.

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Strategies to address Issues

This property is sound and fit well into the surrounding neighborhoods in both scale and building types.

Vacancy and turnover rates are low, and tenant accounts receivables are low. They require only

moderate rehabilitation identified in the 2007 Comprehensive Physical Needs Assessment to continue to

provide decent housing for public housing residents consistent with the Authority's PHA Plan, CFP

Plans, and Energy Plan.

462 Duboce Street will be maintained, repaired, and rehabilitated to the extent possible within current

funding constraints to retain their long term viability. Capital improvements will be phased in

accordance with the most recent CFP Annual and Five Year Plans and subsequent plans to address the

necessary improvements with limited funding. In addition to maintenance, management and resident

education on energy conservation measures, this site will be target for potential new energy conservation

measures to add to the already completed through the Energy Services Contracting (ESCo).

As part of the fiscal strategy plan, it is critical for the Authority to leverage all available federal dollars

by applying for applicable HUD programs. Therefore, the plan includes applying for Project Based

Rental Assistance and/or Project-Based Vouchers under the federal Rental Assistance Demonstration

Program (RAD). Applications for the RAD Program were approved by the Authority Board of

Commissioners on September 26, 2013 and submitted to HUD on September 27, 2013.

462 Duboce Street units requested conversion for RAD are scheduled under Phase I Applications on

September 27, 2013.

Vacant Unit Preparation

On the day a resident vacates a unit, the Property Manager or designee secures the unit and schedules a

move out inspection with the resident. If the resident cannot be contacted, the inspection will be

completed on the Move-in/Move-out Inspection form and placed in the tenant file. The Property

Manager notes all items which must be repaired. Units that are vacated by residents shall be secured

and cleaned out within seven days. For units requiring cleaning, painting and minor plumbing, electrical

and carpentry work, work orders prepared and distributed to the appropriate Maintenance staff. Units

requiring replacement of cabinets, doors, flooring, plumbing and light fixtures as well as cleaning and

painting are designated as Mod units and rehabilitated with available modernization funding.

UPCS Inspections

PRE-REAC Inspections. HUD’s REAC contractors do a comprehensive property inspection

periodically, typically once per year. At least one week prior to these inspections, site maintenance

employees should do a quick inspection of a sampling of unit interiors, plus all common areas, grounds,

systems, etc. All problems should be corrected immediately. Common REAC findings include all

broken pavement and site trip hazards, leaks, vegetation overgrowth, graffiti, exposed wiring, blocked

egress, inoperable smoke detectors, and outdated fire extinguishers.

Common Area Inspections. Once per year, ALL common areas must be thoroughly inspected. This

includes meeting rooms, offices, hallways, program spaces, laundry areas, etc. At 462 Duboce, this

includes all laundry areas, lobbies, meeting rooms, program spaces, etc. SFHA staff shall use inspection

forms similar to those used by REAC Inspectors for each building and each area.

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Painting

The purpose of painting is to preserve structure and equipment from premature deterioration and

maintain them in appealing condition. Paint maintenance should result in substantial savings and a

pleasant environment.

Inspections will be conducted by in-house Inspectors and Property Managers as follows:

Conduct visual assessments for deteriorating paint and the failure of any lead hazard reduction

measures at unit turnover and every 12 months.

Address deteriorated paint through paint stabilization unless an evaluation states that there is no

lead-based paint.

Repair enclosures or encapsulations.

Perform other lead hazard reductions, as necessary.

If the initial reduction activity required the treatment of soil, identify and treat bare soil.

Provide a notice of lead hazard reduction activity.

Provide a written notice in the language of the occupant, to the extent feasible, to occupants

asking them to report deteriorated paint or failed encapsulation or enclosure. Include the contact

name, address, and telephone number. CPD recommends that the notice be provided every 12

months or at unit turnover.

Extermination

The SFHA contracts out the services for an integrated pest control. The successful management of pests

requires an understanding of the target pest ecology and habits as well as the environment in which they

exist. It is the desire of SFHA for Contractor to work in partnership with its residents to undertake a

program of Integrated Pest Management (IPM) in the treatment of pests.

Exterior treatment includes control services, as needed, for ants and mice. Contractor shall service twice

per month all common areas including but not limited to offices, laundry rooms, lobby, and dumpster

areas within the apartment complex.

The integrated pest control includes pests such as: cockroaches, ants, bedbugs, spiders, silverfish, flies,

mosquitoes, stored product pests, scorpions, bats, rodents, raccoons, opossums, skunks, and pigeons.

Property Management shall monitor the Contractor activities to make sure that the following

requirements are followed.

Ground and Janitorial Standards

The SFHA considers proper landscaping and maintenance of the grounds to be critical for a successful

property. “Curb Appeal” is one of the measures used by owners to determine if a management company

is performing well. Regardless of who is assigned the tasks involved, the Property Manager is

responsible for ensuring that the grounds are presentable at all times. Methods and assignments vary

according to property, as follows.

462 Duboce: The common area cleaning and maintenance are done by the Maintenance Generalist II

(with the assistance of the Maintenance Generalist I) who is also charged with policing the site, picking

up trash, cleaning up at the trash room and trash chutes, and distributing notices to noncompliant

tenants.

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Trash Collection Schedule

Service Address

Times per

week Days Service Description Units Current Charges

462 DUBOCE 1 ----F-- APARTMENT KEY CHARGE 2 17.72

COMINGLED - RECYCLING 96 GAL 2 -

APT ORGANICS 64 GAL GREEN 2 -

APT KEY CHARGE ORGANICS 2 17.72

APT ORGANICS 32 GAL GREEN 1 -

M------ SPECIAL PICK UP BY APPT 42 -

2 -T--F-- APARTMENT KEY CHARGE 2 35.44

APARTMENT 2 YARD CONTAINER 1 695.64

SURCHARGE 9.04

54 775.56

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PREVENTIVE MAINTENANCE SCHEDULE

DAILY.

Date last

completed Routine Daily Check-ups

Description To be performed by

Date Date2 Date3

Inspect the grounds, to make sure that there are no health and safety hazards, such as broken fencing, flooded catch basins, etc., no significant trash, litter or bulk items, and that the grass and plantings are presentable.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check the mechanical room for leaks. In heating season, check that the boilers are running smoothly, that there are no leaks, and that the circulating pump is running.

Check the elevator. Each morning, ride the car up and back down. Check lights and fans, car leveling (flush with hall floor), excess vibration, and automatic door openers. Check that the emergency phone is working.

Check the trash rooms, trash chute, and dumpster, to ensure that there are no blockages or overflow.

Check fire alarm control panel (FACP) for trouble messages. Panel must be closed and locked.

WEEKLY

Date last

completed Routine Weekly Check-ups

Description To be performed by

Date Date2 Date3

Check Fire Alarm Control Panel. Make sure that the panel is locked, that there are no alarms or trouble signals, and that the panel and shut-offs are unobstructed.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check fire pump and sprinkler system, to see that there are no leaks, that the system pressure is up, and that the equipment is unobstructed.

Check the emergency generator, at its weekly exercise cycle, to be sure that it is running smoothly, that it is cooling, and that it is not smoking excessively.

Check site lighting, after dark. Be sure that all site lighting operates after dark, and turns off at daylight. Reset time clocks as needed. Have blown bulbs or broken fixtures replaced or repaired promptly.

SEMI-

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MONTHLY Date last

completed Wheelchair Lifts Description To be performed

by Date Date2 Date

3

Wheelchair Lifts Preventive Maintenance

Contractor should check the general operation of wheelchair lifts including: levels of lubrication, oil, and grease; drive cabinet; platform; doors and safety of operations. Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

MONTHLY Date last

completed Elevators Description To be performed

by Date Date2 Date

3

Elevator Preventive maintenance and services

Contractor inspections will include: Machine rooms, machinery and controls, cars, hoist ways including car, interior. Items that are not covered under Monthly Maintenance services: Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

QUARTERLY Date last

completed

Building Systems Description To be performed

by Date Date

2

Date

3 Fire Alarm Systems This professional firm will provide

monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: International Fire Inc. Communications Number: (415) 378-9934

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Fire Standpipes, pressure valves, pumps and sprinkler systems

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include:1. Provide quarterly inspections, annual inspections and written reports to the SFFD;2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency;4. Observe, maintain and test equipment periodically

Contractor:International Fire Inc.Communications Number: (415) 378-9934

Stand by generators

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: Energy Systems Communications Number: (209) 870-1913

FALL

Date last

completed

Plumbing Description To be performed

by Date Date

2

Date

3 Plumbing shut-off valves

Inspect for proper operation. In-house plumber

Outside faucets Inspect for proper operation. Check for leaks In-house Maintenance Mechanic

Furnace and heater Service, clean and install filters In-house Maintenance Mechanic

Backflow prevention system

Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In-House plumber

Boiler Systems Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In house steamfitter

Faucet aerators Check for proper flow of water. If the flow is reduced, clean the aerator screens. During the first two months, the faucet aerators could require more frequent cleaning.

In-house Maintenance Mechanic

Interior Description To be performed Date Date Date

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by 2 3

Trash chute systems

The Trash Chute system in the building MUST be maintained to avoid Fire and Smoke Damage, Fire Code Violations, Resident Injuries, Odors and Pest Infestation. Power Wash the inside of Trash Chute with super-heated water combined with a Citra-based solution/degreaser. Clean Trash Chute Doors by hand on the inside, collected “sludge” is scraped away to allow proper closure of the door. The exterior of the trash chute doors are hand-polished with stainless steel cleaner. Door hardware lubricated and tightened The Dumpster/Compactor Room(s) shall be power washed and deodorized, and Dumpsters and Compactors can be treated with a time-release odor control. Chute Maintenance shall include treating chutes for deterrence of rodents, roaches and other pests.

In-house laborer/custodian

Countertops Inspect for separations at sinks and backsplash. Recaulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Tub enclosures Inspect caulking and recaulk if necessary. In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and

appliances

Description To be performed

by Date Date

2

Date

3 Heating system Service heating system and heat pump. In House

Electrician

Exhaust fan systems

Remove debris from around units and clean with garden hose. Remove window air conditioner or protect with weatherproof cover. Clean and replace filters if necessary.

In House Electrician

Exit and emergency lighting systems

Inspect and service if necessary. In-house Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3

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Roof Check for leaks. Check for damaged, loose, or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks and vents for leaks.

In-house Maintenance Mechanic/ Inspector

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Maintenance Mechanic/ Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Maintenance Mechanic/ Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to the buildings). Maintain grading.

In-house Laborer

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Maintenance Mechanic/ Inspector

Sewer rooting Apply jetter to main pipes to clean up root masses grouth.

In-house Plumber

SPRING

Date last

completed

Interior Description To be performed

by Date Date

2

Date

3 Attic Examine for evidence of any leaks. Check

insulation and remove or add if necessary. Check for evidence of birds, squirrels, raccoons, etc. Check for proper ventilation.

In-house Maintenance Mechanic/ Inspector

Countertops Inspect for separations at sinks and backsplash. Re-caulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Shower doors/tub enclosures

Inspect for proper fit. Adjust if necessary. Inspect caulking and recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and appliances

Description To be performed

by Date Date

2

Date

3

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Heating and cooling system

General furnace inspection: Look for rust, scaling on heat exchanger, and proper flame color; note odd sounds or smells; and check condition of venting. Remove debris around units.

In-house Property Manager/Maintenance Mechanic/Plumber

Circuit breakers Visual Inspection and exercise. In-house Property Manager/Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3 Decks Scrub mildewed areas and treat for water

stains, mildew, and fungus. Check for dry-rot and repair if necessary.

In-house Property Manager/Maintenance Mechanic/Laborers

Roof Clean. Check for leaks. Check for damaged, loose or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks, vents, and skylights for leaks.

In-house Property Manager/Inspector

Pest Control Seal cracks and holes in the building enclosure, and make sure insect screens in windows are in working order and fit tightly.

Contractor:

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Property Manager/Inspector

Windows Clean. In-house Property Manager/Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Property Manager/Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to your house). Maintain grading.

In-house Property Manager/Inspector

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Property Manager/Inspector

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AREA 4

AMP #987

939 Eddy Street / 951 Eddy Street

430 Turk Street

San Francisco

Housing Authority

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CAL 1-39: 939 Eddy Street

EIOP: 1980

Development type: Mid-rise

Occupancy type: Senior

Number of units: 36

Family: 0

Elderly: 36

Bedroom distribution: Studio (36)

Number of buildings: 1

Type of building: Wood frame

Year constructed: Last restoration, 1980

Site Description

939 Eddy Street is a three-story low-rise located in San Francisco’s Tenderloin District. The

property has no side or front yards. The rear yard is developed with six site benches, planting,

and a wood trellis fence. At the property line beyond the wood trellis fence is chain-link fencing.

951 Eddy Street is immediately adjacent to this property with both rear yards connected by a

walkway containing site stairs.

Building Envelope and Public Spaces Description

The building has a wood frame structure. The Eddy Street façade has a brick masonry base at the

ground floor, and EIFS above with protruding bay windows and Victorian detailing. This interior

courtyard includes a stairway and an ADA lift connecting the main with the lower, rear-

courtyard level. The rear courtyard is accessed through an exterior hallway running through the

building. Each floor has 12 studio apartments. A building laundry is located on the ground floor,

along with the building’s garages and mechanical spaces.

Mechanical and Electrical Systems Description

Two boilers supply hot water and heat. Solar panels on the roof augment the boilers, and were

reported to be in working condition. All dwelling units and common areas are heated by

hydronic radiation using hot water supplied by the boilers.

Electrical circuit breaker panels are located in each unit. The building electrical and gas meters

are located in an exterior hall at street level at the northeast corner of the building.

A single hydraulic elevator and two stairwells provide interior vertical circulation. There are fire

escapes at the building exterior.

Unit Interiors

The building was rehabilitated in 1980 at which time the kitchen cabinetry and flooring were

replaced. The bathroom fixtures and flooring were also updated. Wall and ceiling finishes are

gypsum wallboard.

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Each unit has access to a small light well in the bathroom through a double-hung window frame

with opaque panels.

Apparent Safety Problems

None.

Summary of Issues

The building elevator is at the end of its life cycle and need replacement.

Strategies to Address issues

This property is sound and fit well into the surrounding neighborhoods in both scale and building

types. Vacancy and turnover rates are low, and tenant accounts receivables are low. They

require only moderate rehabilitation identified in the 2007 Comprehensive Physical Needs

Assessment to continue to provide decent housing for public housing residents consistent with

the Authority's PHA Plan, CFP Plans, and Energy Plan.

939 Eddy Street will be maintained, repaired, and rehabilitated to the extent possible within

current funding constraints to retain their long term viability. Capital improvements will be

phased in accordance with the most recent CFP Annual and Five Year Plans and subsequent

plans to address the necessary improvements with limited funding. In addition to maintenance,

management and resident education on energy conservation measures, this site will be target for

potential new energy conservation measures to add to the already completed through the Energy

Services Contracting (ESCo).

As part of the fiscal strategy plan, it is critical for the Authority to leverage all available federal

dollars by applying for applicable HUD programs. Therefore, the plan includes applying for

Project Based Rental Assistance and/or Project-Based Vouchers under the federal Rental

Assistance Demonstration Program (RAD). Applications for the RAD Program were approved

by the Authority Board of Commissioners on September 26, 2013.

939 Eddy Street units requested conversion for RAD are scheduled under Phase I Applications

on September 27, 2013.

The Authority is also implementing tenant repayment agreements to increase rent collections and

work with the City to improve security.

Vacant Unit Preparation

On the day a resident vacates a unit, the Property Manager or designee secures the unit and

schedules a move out inspection with the resident. If the resident cannot be contacted, the

inspection will be completed on the Move-in/Move-out Inspection form and placed in the tenant

file. The Property Manager notes all items which must be repaired. Units that are vacated by

residents shall be secured and cleaned out within seven days. For units requiring cleaning,

painting and minor plumbing, electrical and carpentry work, work orders prepared and

distributed to the appropriate Maintenance staff. Units requiring replacement of cabinets, doors,

flooring, plumbing and light fixtures as well as cleaning and painting are designated as Mod

units and rehabilitated with available modernization funding.

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UPCS Inspections

PRE-REAC Inspections. HUD’s REAC contractors do a comprehensive property inspection

periodically, typically once per year. At least one week prior to these inspections, site

maintenance employees should do a quick inspection of a sampling of unit interiors, plus all

common areas, grounds, systems, etc. All problems should be corrected immediately. Common

REAC findings include all broken pavement and site trip hazards, leaks, vegetation overgrowth,

graffiti, exposed wiring, blocked egress, inoperable smoke detectors, and outdated fire

extinguishers.

Common Area Inspections. Once per year, ALL common areas must be thoroughly inspected.

This includes meeting rooms, offices, hallways, program spaces, laundry areas, etc. At 939 Eddy

Street, this includes all laundry areas, lobbies, meeting rooms, program spaces, etc. SFHA staff

shall use inspection forms similar to those used by REAC Inspectors for each building and each

area.

Painting

The purpose of painting is to preserve structure and equipment from premature deterioration and

maintain them in appealing condition. Paint maintenance should result in substantial savings and

a pleasant environment.

Inspections will be conducted by in-house Inspectors and Property Managers as follows:

Conduct visual assessments for deteriorating paint and the failure of any lead hazard

reduction measures at unit turnover and every 12 months.

Address deteriorated paint through paint stabilization unless an evaluation states that

there is no lead-based paint.

Repair enclosures or encapsulations.

Perform other lead hazard reductions, as necessary.

If the initial reduction activity required the treatment of soil, identify and treat bare soil.

Provide a notice of lead hazard reduction activity.

Provide a written notice in the language of the occupant, to the extent feasible, to

occupants asking them to report deteriorated paint or failed encapsulation or enclosure.

Include the contact name, address, and telephone number. CPD recommends that the

notice be provided every 12 months or at unit turnover.

Extermination

The SFHA contracts out the services for an integrated pest control. The successful management

of pests requires an understanding of the target pest ecology and habits as well as the

environment in which they exist. It is the desire of SFHA for Contractor to work in partnership

with its residents to undertake a program of Integrated Pest Management (IPM) in the treatment

of pests.

Exterior treatment includes control services, as needed, for ants and mice. Contractor shall

service twice per month all common areas including but not limited to offices, laundry rooms,

lobby, and dumpster areas within the apartment complex.

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The integrated pest control includes pests such as: cockroaches, ants, bedbugs, spiders, silverfish,

flies, mosquitoes, stored product pests, scorpions, bats, rodents, raccoons, opossums, skunks, and

pigeons. Property Management shall monitor the Contractor activities to make sure that the

following requirements are followed.

Ground and Janitorial Standards

The SFHA considers proper landscaping and maintenance of the grounds to be critical for a

successful property. “Curb Appeal” is one of the measures used by owners to determine if a

management company is performing well. Regardless of who is assigned the tasks involved, the

Property Manager is responsible for ensuring that the grounds are presentable at all times.

Methods and assignments vary according to property, as follows.

939 Eddy Street: The common area cleaning and maintenance are done by the Maintenance

Generalist II (with the assistance of the Maintenance Generalist I) who is also charged with

policing the site, picking up trash, cleaning up at the trash room and trash chutes, and distributing

notices to noncompliant tenants.

Trash Collection Schedule

Service Address

Times per

week Days Service Description Units

Current Charges

939 EDDY ST 1 M------ BATTERY COLLECTION 2 -

APT ORGANICS 64 GAL GREEN 1 -

2 -T--F-- APARTMENT KEY CHARGE 1 17.72

APARTMENT 2 YARD CONTAINER 1 695.64

--W-F-- COMINGLED - RECYCLING 96 GAL 2 -

SURCHARGE 9.04

7 722.40

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PREVENTIVE MAINTENANCE SCHEDULE

DAILY.

Date last

completed Routine Daily Check-ups

Description To be performed by

Date Date2 Date3

Inspect the grounds, to make sure that there are no health and safety hazards, such as broken fencing, flooded catch basins, etc., no significant trash, litter or bulk items, and that the grass and plantings are presentable.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check the mechanical room for leaks. In heating season, check that the boilers are running smoothly, that there are no leaks, and that the circulating pump is running.

Check the elevator. Each morning, ride the car up and back down. Check lights and fans, car leveling (flush with hall floor), excess vibration, and automatic door openers. Check that the emergency phone is working.

Check the trash rooms, trash chute, and dumpster, to ensure that there are no blockages or overflow.

Check fire alarm control panel (FACP) for trouble messages. Panel must be closed and locked.

WEEKLY

Date last

completed Routine Weekly Check-ups

Description To be performed by

Date Date2 Date3

Check Fire Alarm Control Panel. Make sure that the panel is locked, that there are no alarms or trouble signals, and that the panel and shut-offs are unobstructed.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check fire pump and sprinkler system, to see that there are no leaks, that the system pressure is up, and that the equipment is unobstructed.

Check the emergency generator, at its weekly exercise cycle, to be sure that it is running smoothly, that it is cooling, and that it is not smoking excessively.

Check site lighting, after dark. Be sure that all site lighting operates after dark, and turns off at daylight. Reset time clocks as needed. Have blown bulbs or broken fixtures replaced or repaired promptly.

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SEMI-

MONTHLY

Date last

completed Wheelchair Lifts Description To be performed

by Date Date2 Date

3

Wheelchair Lifts Preventive Maintenance

Contractor should check the general operation of wheelchair lifts including: levels of lubrication, oil, and grease; drive cabinet; platform; doors and safety of operations. Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

MONTHLY Date last

completed Elevators Description To be performed

by Date Date2 Date

3

Elevator Preventive maintenance and services

Contractor inspections will include: Machine rooms, machinery and controls, cars, hoist ways including car, interior. Items that are not covered under Monthly Maintenance services: Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

QUARTERLY Date last

completed

Building Systems Description To be performed

by Date Date

2

Date

3 Fire Alarm Systems This professional firm will provide

monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: International Fire Inc. Communications Number: (415) 378-9934

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Fire Standpipes, pressure valves, pumps and sprinkler systems

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include:1. Provide quarterly inspections, annual inspections and written reports to the SFFD;2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency;4. Observe, maintain and test equipment periodically

Contractor:International Fire Inc.Communications Number: (415) 378-9934

Stand by generators

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: Energy Systems Communications Number: (209) 870-1913

FALL

Date last

completed

Plumbing Description To be performed

by Date Date

2

Date

3 Plumbing shut-off valves

Inspect for proper operation. In-house plumber

Outside faucets Inspect for proper operation. Check for leaks In-house Maintenance Mechanic

Furnace and heater Service, clean and install filters In-house Maintenance Mechanic

Backflow prevention system

Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In-House plumber

Boiler Systems Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In house steamfitter

Faucet aerators Check for proper flow of water. If the flow is reduced, clean the aerator screens. During the first two months, the faucet aerators could require more frequent cleaning.

In-house Maintenance Mechanic

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Interior Description To be performed

by Date Date

2

Date

3 Trash chute systems

The Trash Chute system in the building MUST be maintained to avoid Fire and Smoke Damage, Fire Code Violations, Resident Injuries, Odors and Pest Infestation. Power Wash the inside of Trash Chute with super-heated water combined with a Citra-based solution/degreaser. Clean Trash Chute Doors by hand on the inside, collected “sludge” is scraped away to allow proper closure of the door. The exterior of the trash chute doors are hand-polished with stainless steel cleaner. Door hardware lubricated and tightened The Dumpster/Compactor Room(s) shall be power washed and deodorized, and Dumpsters and Compactors can be treated with a time-release odor control. Chute Maintenance shall include treating chutes for deterrence of rodents, roaches and other pests.

In-house laborer/custodian

Countertops Inspect for separations at sinks and backsplash. Recaulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Tub enclosures Inspect caulking and recaulk if necessary. In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and

appliances

Description To be performed

by Date Date

2

Date

3 Heating system Service heating system and heat pump. In House

Electrician

Exhaust fan systems

Remove debris from around units and clean with garden hose. Remove window air conditioner or protect with weatherproof cover. Clean and replace filters if necessary.

In House Electrician

Exit and emergency lighting systems

Inspect and service if necessary. In-house Maintenance Mechanic/ Electrician

Exterior Description To be performed Date Date Date

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by 2 3

Roof Check for leaks. Check for damaged, loose, or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks and vents for leaks.

In-house Maintenance Mechanic/ Inspector

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Maintenance Mechanic/ Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Maintenance Mechanic/ Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to the buildings). Maintain grading.

In-house Laborer

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Maintenance Mechanic/ Inspector

Sewer rooting Apply jetter to main pipes to clean up root masses grouth.

In-house Plumber

SPRING

Date last

completed

Interior Description To be performed

by Date Date

2

Date

3 Attic Examine for evidence of any leaks. Check

insulation and remove or add if necessary. Check for evidence of birds, squirrels, raccoons, etc. Check for proper ventilation.

In-house Maintenance Mechanic/ Inspector

Countertops Inspect for separations at sinks and backsplash. Re-caulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Shower doors/tub enclosures

Inspect for proper fit. Adjust if necessary. Inspect caulking and recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and appliances

Description To be performed

by Date Date

2

Date

3

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Heating and cooling system

General furnace inspection: Look for rust, scaling on heat exchanger, and proper flame color; note odd sounds or smells; and check condition of venting. Remove debris around units.

In-house Property Manager/Maintenance Mechanic/Plumber

Circuit breakers Visual Inspection and exercise. In-house Property Manager/Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3 Decks Scrub mildewed areas and treat for water

stains, mildew, and fungus. Check for dry-rot and repair if necessary.

In-house Property Manager/Maintenance Mechanic/Laborers

Roof Clean. Check for leaks. Check for damaged, loose or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks, vents, and skylights for leaks.

In-house Property Manager/Inspector

Pest Control Seal cracks and holes in the building enclosure, and make sure insect screens in windows are in working order and fit tightly.

Contractor:

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Property Manager/Inspector

Windows Clean. In-house Property Manager/Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Property Manager/Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to your house). Maintain grading.

In-house Property Manager/Inspector

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Property Manager/Inspector

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CAL 1-39 B: 951 Eddy Street

EIOP: 1980

Development type: Mid-rise

Occupancy type: Senior

Number of units: 26

Family: 0

Elderly: 26

Bedroom distribution: 1 Bedroom: 2

2 Bedrooms: 21

3 Bedrooms: 3

Number of buildings: 1

Type of building: Wood frame

Year constructed: Complete Rehabilitation, 2007

Site Description

951 Eddy Street is a four-story with a basement low-rise located in San Francisco’s Western

Addition District. The property has no side or front yards. The rear yard is developed with site

benches, planting, and a wood trellis fence. At the property line beyond the wood trellis fence is

chain-link fencing.

Building Envelope and Public Spaces Description

The building has a wood frame structure. The Eddy Street façade has sandstone finish at the

ground floor, and wood siding above with bay windows and Victorian detailing. The rear and

side façade are sheathed with wood siding. This building has two ADA wheelchair lifts. One

wheelchair lift is located on the basement entry lobby, connecting the basement to the first floor

lobby. The second wheelchair lift is located at the rear corridor on basement, connecting

basement to rear yard level. Each floor has 6 apartments. A social room; laundry room;

accessible toilet and mechanical room are located on the basement floor. This building is

equipped with fire sprinkler system and fire alarm system.

Mechanical and Electrical Systems Description

Hot water is supplied by the water heater on basement level. Each dwelling unit has a furnace to

provide forced air heating. Common areas are heated by electric base heater.

Electrical circuit breaker panels are located in each unit. The building electrical and gas meters

are located in basement level at the north of the building.

A single hydraulic elevator and two stairwells provide interior vertical circulation. There are fire

escapes at the building exterior.

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Page 377 of 509

Unit Interiors

The building was rehabilitated in 2007 at which time the ceiling; wall; flooring; window; door;

lighting; heating; kitchen cabinetry and bathroom fixtures were replaced and updated.

Wall and ceiling finishes are gypsum wallboard.

Apparent Safety Problems

None

Summary of Issues

None.

Strategies to Address issues

This property is sound and fit well into the surrounding neighborhoods in both scale and building

types. Vacancy and turnover rates are low, and tenant accounts receivables are low. 951 Eddy

will continue to provide decent housing for public housing residents consistent with the

Authority's PHA Plan, CFP Plans, and Energy Plan.

951 Eddy Street will be maintained, to the extent possible within current funding constraints to

retain their long term viability. Capital improvements will be phased in accordance with the

most recent CFP Annual and Five Year Plans and subsequent plans to address the necessary

improvements with limited funding. In addition to maintenance, management and resident

education on energy conservation measures, this site will be target for potential new energy

conservation measures to add to the already completed through the Energy Services Contracting

(ESCo).

As part of the fiscal strategy plan, it is critical for the Authority to leverage all available federal

dollars by applying for applicable HUD programs. Therefore, the plan includes applying for

Project Based Rental Assistance and/or Project-Based Vouchers under the federal Rental

Assistance Demonstration Program (RAD). Applications for the RAD Program were approved

by the Authority Board of Commissioners on September 26, 2013.

951 Eddy Street units requested conversion for RAD are scheduled under Phase I Applications

on September 27, 2013.

In addition to the RAD applications, the financing strategy as contemplated by the Plan relies

also upon HUD’s Section 18 Disposition/Demolition program which will permit the Authority to

obtain additional Section 8 vouchers. Applications for the Section 18 Program were approved by

the Authority Board of Commissioners on December 12, 2013 and will be submitted to HUD on

January 2014.

The Alemany site is proposed for Section 18 application and subsequent disposition.

The Authority intends to develop this project a mixed finance project and use Section 8

vouchers, plus additional funds from private funding source, equity partners under the low

income housing tax credit program and other eligible sources. Such an approach will allow the

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Page 378 of 509

tenants of Authority sites to benefit from immediate and long term rehabilitation work while

preserving existing affordability.

The Authority is also implementing tenant repayment agreements to increase rent collections and

work with the City to improve security.

Vacant Unit Preparation

On the day a resident vacates a unit, the Property Manager or designee secures the unit and

schedules a move out inspection with the resident. If the resident cannot be contacted, the

inspection will be completed on the Move-in/Move-out Inspection form and placed in the tenant

file. The Property Manager notes all items which must be repaired. Units that are vacated by

residents shall be secured and cleaned out within seven days. For units requiring cleaning,

painting and minor plumbing, electrical and carpentry work, work orders prepared and

distributed to the appropriate Maintenance staff. Units requiring replacement of cabinets, doors,

flooring, plumbing and light fixtures as well as cleaning and painting are designated as Mod

units and rehabilitated with available modernization funding.

UPCS Inspections

PRE-REAC Inspections. HUD’s REAC contractors do a comprehensive property inspection

periodically, typically once per year. At least one week prior to these inspections, site

maintenance employees should do a quick inspection of a sampling of unit interiors, plus all

common areas, grounds, systems, etc. All problems should be corrected immediately. Common

REAC findings include all broken pavement and site trip hazards, leaks, vegetation overgrowth,

graffiti, exposed wiring, blocked egress, inoperable smoke detectors, and outdated fire

extinguishers.

Common Area Inspections. Once per year, ALL common areas must be thoroughly inspected.

This includes meeting rooms, offices, hallways, program spaces, laundry areas, etc. At 951 Eddy

Street, this includes all laundry areas, lobbies, meeting rooms, program spaces, etc. SFHA staff

shall use inspection forms similar to those used by REAC Inspectors for each building and each

area.

Painting

The purpose of painting is to preserve structure and equipment from premature deterioration and

maintain them in appealing condition. Paint maintenance should result in substantial savings and

a pleasant environment.

Inspections will be conducted by in-house Inspectors and Property Managers as follows:

Conduct visual assessments for deteriorating paint and the failure of any lead hazard

reduction measures at unit turnover and every 12 months.

Address deteriorated paint through paint stabilization unless an evaluation states that

there is no lead-based paint.

Repair enclosures or encapsulations.

Perform other lead hazard reductions, as necessary.

If the initial reduction activity required the treatment of soil, identify and treat bare soil.

Provide a notice of lead hazard reduction activity.

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Page 379 of 509

Provide a written notice in the language of the occupant, to the extent feasible, to

occupants asking them to report deteriorated paint or failed encapsulation or enclosure.

Include the contact name, address, and telephone number. CPD recommends that the

notice be provided every 12 months or at unit turnover.

Extermination

The SFHA contracts out the services for an integrated pest control. The successful management

of pests requires an understanding of the target pest ecology and habits as well as the

environment in which they exist. It is the desire of SFHA for Contractor to work in partnership

with its residents to undertake a program of Integrated Pest Management (IPM) in the treatment

of pests.

Exterior treatment includes control services, as needed, for ants and mice. Contractor shall

service twice per month all common areas including but not limited to offices, laundry rooms,

lobby, and dumpster areas within the apartment complex.

The integrated pest control includes pests such as: cockroaches, ants, bedbugs, spiders, silverfish,

flies, mosquitoes, stored product pests, scorpions, bats, rodents, raccoons, opossums, skunks, and

pigeons. Property Management shall monitor the Contractor activities to make sure that the

following requirements are followed.

Ground and Janitorial Standards

The SFHA considers proper landscaping and maintenance of the grounds to be critical for a

successful property. “Curb Appeal” is one of the measures used by owners to determine if a

management company is performing well. Regardless of who is assigned the tasks involved, the

Property Manager is responsible for ensuring that the grounds are presentable at all times.

Methods and assignments vary according to property, as follows.

951 Eddy Street: The common area cleaning and maintenance are done by the Maintenance

Generalist II (with the assistance of the Maintenance Generalist I) who is also charged with

policing the site, picking up trash, cleaning up at the trash room and trash chutes, and distributing

notices to noncompliant tenants.

Trash Collection

Service Address

Times per

week Days Service Description Units Current Charges

951 EDDY STREET

1 M------ APT ORGANICS 64 GAL GREEN 1 -

3 M-W-F--

COMINGLED - RECYCLING 96 GAL 1 -

APARTMENT 96 GALLON CART 3 743.85

SURCHARGE 9.67

5 753.52

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PREVENTIVE MAINTENANCE SCHEDULE

DAILY.

Date last

completed Routine Daily Check-ups

Description To be performed by

Date Date2 Date3

Inspect the grounds, to make sure that there are no health and safety hazards, such as broken fencing, flooded catch basins, etc., no significant trash, litter or bulk items, and that the grass and plantings are presentable.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check the mechanical room for leaks. In heating season, check that the boilers are running smoothly, that there are no leaks, and that the circulating pump is running.

Check the elevator. Each morning, ride the car up and back down. Check lights and fans, car leveling (flush with hall floor), excess vibration, and automatic door openers. Check that the emergency phone is working.

Check the trash rooms, trash chute, and dumpster, to ensure that there are no blockages or overflow.

Check fire alarm control panel (FACP) for trouble messages. Panel must be closed and locked.

WEEKLY

Date last

completed Routine Weekly Check-ups

Description To be performed by

Date Date2 Date3

Check Fire Alarm Control Panel. Make sure that the panel is locked, that there are no alarms or trouble signals, and that the panel and shut-offs are unobstructed.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check fire pump and sprinkler system, to see that there are no leaks, that the system pressure is up, and that the equipment is unobstructed.

Check the emergency generator, at its weekly exercise cycle, to be sure that it is running smoothly, that it is cooling, and that it is not smoking excessively.

Check site lighting, after dark. Be sure that all site lighting operates after dark, and turns off at daylight. Reset time clocks as needed. Have blown bulbs or broken fixtures replaced or repaired promptly.

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Page 381 of 509

SEMI-

MONTHLY

Date last

completed Wheelchair Lifts Description To be performed

by Date Date2 Date

3

Wheelchair Lifts Preventive Maintenance

Contractor should check the general operation of wheelchair lifts including: levels of lubrication, oil, and grease; drive cabinet; platform; doors and safety of operations. Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

MONTHLY Date last

completed Elevators Description To be performed

by Date Date2 Date

3

Elevator Preventive maintenance and services

Contractor inspections will include: Machine rooms, machinery and controls, cars, hoist ways including car, interior. Items that are not covered under Monthly Maintenance services: Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

QUARTERLY Date last

completed

Building Systems Description To be performed

by Date Date

2

Date

3 Fire Alarm Systems This professional firm will provide

monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: International Fire Inc. Communications Number: (415) 378-9934

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Fire Standpipes, pressure valves, pumps and sprinkler systems

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include:1. Provide quarterly inspections, annual inspections and written reports to the SFFD;2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency;4. Observe, maintain and test equipment periodically

Contractor:International Fire Inc.Communications Number: (415) 378-9934

Stand by generators

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: Energy Systems Communications Number: (209) 870-1913

FALL Date last

completed

Plumbing Description To be performed

by Date Date

2

Date

3 Plumbing shut-off valves

Inspect for proper operation. In-house plumber

Outside faucets Inspect for proper operation. Check for leaks In-house Maintenance Mechanic

Furnace and heater Service, clean and install filters In-house Maintenance Mechanic

Backflow prevention system

Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In-House plumber

Boiler Systems Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In house steamfitter

Faucet aerators Check for proper flow of water. If the flow is reduced, clean the aerator screens. During the first two months, the faucet aerators could require more frequent cleaning.

In-house Maintenance Mechanic

Interior Description To be performed Date Date Date

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by 2 3

Trash chute systems

The Trash Chute system in the building MUST be maintained to avoid Fire and Smoke Damage, Fire Code Violations, Resident Injuries, Odors and Pest Infestation. Power Wash the inside of Trash Chute with super-heated water combined with a Citra-based solution/degreaser. Clean Trash Chute Doors by hand on the inside, collected “sludge” is scraped away to allow proper closure of the door. The exterior of the trash chute doors are hand-polished with stainless steel cleaner. Door hardware lubricated and tightened The Dumpster/Compactor Room(s) shall be power washed and deodorized, and Dumpsters and Compactors can be treated with a time-release odor control. Chute Maintenance shall include treating chutes for deterrence of rodents, roaches and other pests.

In-house laborer/custodian

Countertops Inspect for separations at sinks and backsplash. Recaulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Tub enclosures Inspect caulking and recaulk if necessary. In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and

appliances

Description To be performed

by Date Date

2

Date

3 Heating system Service heating system and heat pump. In House

Electrician

Exhaust fan systems

Remove debris from around units and clean with garden hose. Remove window air conditioner or protect with weatherproof cover. Clean and replace filters if necessary.

In House Electrician

Exit and emergency lighting systems

Inspect and service if necessary. In-house Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3

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Roof Check for leaks. Check for damaged, loose, or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks and vents for leaks.

In-house Maintenance Mechanic/ Inspector

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Maintenance Mechanic/ Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Maintenance Mechanic/ Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to the buildings). Maintain grading.

In-house Laborer

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Maintenance Mechanic/ Inspector

Sewer rooting Apply jetter to main pipes to clean up root masses grouth.

In-house Plumber

SPRING

Date last

completed

Interior Description To be performed

by Date Date

2

Date

3 Attic Examine for evidence of any leaks. Check

insulation and remove or add if necessary. Check for evidence of birds, squirrels, raccoons, etc. Check for proper ventilation.

In-house Maintenance Mechanic/ Inspector

Countertops Inspect for separations at sinks and backsplash. Re-caulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Shower doors/tub enclosures

Inspect for proper fit. Adjust if necessary. Inspect caulking and recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and appliances

Description To be performed

by Date Date

2

Date

3

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Heating and cooling system

General furnace inspection: Look for rust, scaling on heat exchanger, and proper flame color; note odd sounds or smells; and check condition of venting. Remove debris around units.

In-house Property Manager/Maintenance Mechanic/Plumber

Circuit breakers Visual Inspection and exercise. In-house Property Manager/Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3 Decks Scrub mildewed areas and treat for water

stains, mildew, and fungus. Check for dry-rot and repair if necessary.

In-house Property Manager/Maintenance Mechanic/Laborers

Roof Clean. Check for leaks. Check for damaged, loose or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks, vents, and skylights for leaks.

In-house Property Manager/Inspector

Pest Control Seal cracks and holes in the building enclosure, and make sure insect screens in windows are in working order and fit tightly.

Contractor:

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Property Manager/Inspector

Windows Clean. In-house Property Manager/Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Property Manager/Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to your house). Maintain grading.

In-house Property Manager/Inspector

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Property Manager/Inspector

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CAL 1-41: 430 Turk St.

EIOP: 1987

Development Type: High Rise

Occupancy Type: Senior

Number of units: 89

Family: 89

Elderly: 0

Bedroom Distribution: Studio (72)

1 Bedroom: (16)

2 Bedroom: (1)

Number of Buildings: 1

Structure Type: Steel Frame

Year constructed: 1987

Site Description

430 Turk Street is housed in the same structure as the San Francisco Housing Authority offices.

Located on Turk Street between Larkin and Hyde, the ten-story complex is square in plan for the

first two floors then reduced to a rectangular shape and rotated 45° on its base for the remaining

seven levels. This second section contains the 69 studio apartments and the 10 one-bedroom

units. Located on the ground floor are an entrance lobby, community room, and the resident

manager’s apartment and office. The Housing Authority offices occupy the entire second floor

and the west side of the ground floor. An asphalt-type roof terrace is located on top of the second

floor and is for 430 Turk Street tenant’s use only. A parking garage is located under the building

and is shared by the tenants and Housing Authority staff.

The site is relatively flat and the building footprint covers the entire site.

Building Envelope and Public Spaces Description

The building is a steel framed structure with a concrete masonry envelope. The exterior is

finished with cement plaster. The roof, not including the terrace, is part built-up and part metal.

Exterior windows and doors are steel. Public spaces include SFHA offices, restrooms, kitchen,

garage, and community room. Dwelling units are accessed through an interior corridor.

Mechanical and Electrical Systems Description

The units and common spaces of 430 Turk are heated by a hydronic radiation system with hot

water provided by two boilers. These boilers also supply domestic hot water. The electrical

panels are circuit breakers for common areas and mechanical rooms. Individual units have two

switch breaker boxes. A building wide communications and emergency call system are present.

Two cable elevators and two stairwells provide vertical circulation.

Unit Interiors

Interior finishes consist of textured and painted gypsum wallboard on walls and ceilings surfaces.

The floor covering is resilient tile.

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Apparent Safety Problems

430 Turk currently meets all fire and safety codes as well as building height and size

requirements. The smoke/fire detection systems are due for an upgrade.

Summary of Issues

The cabinet doors in several units are damaged and need replacement. The casework is

deteriorating and in need of replacement. The building interiors have not been painted for more

than eight years and have patches, scratches, and other cosmetic damage. The floors throughout

the facility are worn and damaged. Asbestos is present and needs to be abated and replaced with

resilient flooring. The kitchens in all of the senior housing units need to be rehabilitated. Many

units have range / hoods that are old and inadequate; these need to be replaced to meet current

needs. Intercom needs to be replaced to meet current needs. The elevators need complete

modernization. The smoke/carbon monoxide detectors need to be updated per code requirement.

Strategies to Address issues

This property is sound and fit well into the surrounding neighborhoods in both scale and building

types. Vacancy and turnover rates are low, and tenant accounts receivables are low. They

require only moderate rehabilitation identified in the 2007 Comprehensive Physical Needs

Assessment to continue to provide decent housing for public housing residents consistent with

the Authority's PHA Plan, CFP Plans, and Energy Plan.

430 Turk Street will be maintained, repaired, and rehabilitated to the extent possible within

current funding constraints to retain their long term viability. Capital improvements will be

phased in accordance with the most recent CFP Annual and Five Year Plans and subsequent

plans to address the necessary improvements with limited funding. In addition to maintenance,

management and resident education on energy conservation measures, this site will be target for

potential new energy conservation measures to add to the already completed through the Energy

Services Contracting (ESCo).

As part of the fiscal strategy plan, it is critical for the Authority to leverage all available federal

dollars by applying for applicable HUD programs. Therefore, the plan includes applying for

Project Based Rental Assistance and/or Project-Based Vouchers under the federal Rental

Assistance Demonstration Program (RAD). Applications for the RAD Program were approved

by the Authority Board of Commissioners on September 26, 2013 and submitted to HUD on

September 27, 2013.

The 430 Turk Street units requested conversion for RAD are scheduled under Phase I

Applications on September 27, 2013.

The Authority is also implementing tenant repayment agreements to increase rent collections and

work with the City to improve security.

Vacant Unit Preparation

On the day a resident vacates a unit, the Property Manager or designee secures the unit and

schedules a move out inspection with the resident. If the resident cannot be contacted, the

inspection will be completed on the Move-in/Move-out Inspection form and placed in the tenant

file. The Property Manager notes all items which must be repaired. Units that are vacated by

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residents shall be secured and cleaned out within seven days. For units requiring cleaning,

painting and minor plumbing, electrical and carpentry work, work orders prepared and

distributed to the appropriate Maintenance staff. Units requiring replacement of cabinets, doors,

flooring, plumbing and light fixtures as well as cleaning and painting are designated as Mod

units and rehabilitated with available modernization funding.

UPCS Inspections

PRE-REAC Inspections. HUD’s REAC contractors do a comprehensive property inspection

periodically, typically once per year. At least one week prior to these inspections, site

maintenance employees should do a quick inspection of a sampling of unit interiors, plus all

common areas, grounds, systems, etc. All problems should be corrected immediately. Common

REAC findings include all broken pavement and site trip hazards, leaks, vegetation overgrowth,

graffiti, exposed wiring, blocked egress, inoperable smoke detectors, and outdated fire

extinguishers.

Common Area Inspections. Once per year, ALL common areas must be thoroughly inspected.

This includes meeting rooms, offices, hallways, program spaces, laundry areas, etc. At 430 Turk

Street, this includes all laundry areas, lobbies, meeting rooms, program spaces, etc. SFHA staff

shall use inspection forms similar to those used by REAC Inspectors for each building and each

area.

Painting

The purpose of painting is to preserve structure and equipment from premature deterioration and

maintain them in appealing condition. Paint maintenance should result in substantial savings and

a pleasant environment.

Inspections will be conducted by in-house Inspectors and Property Managers as follows:

Conduct visual assessments for deteriorating paint and the failure of any lead hazard

reduction measures at unit turnover and every 12 months.

Address deteriorated paint through paint stabilization unless an evaluation states that

there is no lead-based paint.

Repair enclosures or encapsulations.

Perform other lead hazard reductions, as necessary.

If the initial reduction activity required the treatment of soil, identify and treat bare soil.

Provide a notice of lead hazard reduction activity.

Provide a written notice in the language of the occupant, to the extent feasible, to

occupants asking them to report deteriorated paint or failed encapsulation or enclosure.

Include the contact name, address, and telephone number. CPD recommends that the

notice be provided every 12 months or at unit turnover.

Extermination

The SFHA contracts out the services for an integrated pest control. The successful management

of pests requires an understanding of the target pest ecology and habits as well as the

environment in which they exist. It is the desire of SFHA for Contractor to work in partnership

with its residents to undertake a program of Integrated Pest Management (IPM) in the treatment

of pests.

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Exterior treatment includes control services, as needed, for ants and mice. Contractor shall

service twice per month all common areas including but not limited to offices, laundry rooms,

lobby, and dumpster areas within the apartment complex.

The integrated pest control includes pests such as: cockroaches, ants, bedbugs, spiders, silverfish,

flies, mosquitoes, stored product pests, scorpions, bats, rodents, raccoons, opossums, skunks, and

pigeons. Property Management shall monitor the Contractor activities to make sure that the

following requirements are followed.

Ground and Janitorial Standards

The SFHA considers proper landscaping and maintenance of the grounds to be critical for a

successful property. “Curb Appeal” is one of the measures used by owners to determine if a

management company is performing well. Regardless of who is assigned the tasks involved, the

Property Manager is responsible for ensuring that the grounds are presentable at all times.

Methods and assignments vary according to property, as follows.

430 Turk Street: The common area cleaning and maintenance are done by the Maintenance

Generalist II (with the assistance of the Maintenance Generalist I) who is also charged with

policing the site, picking up trash, cleaning up at the trash room and trash chutes, and distributing

notices to noncompliant tenants.

Trash Collection

Service Address

Times per

week Days Service Description Units

Current Charges

440 TURK ST. 1 ----F-- COMINGLED - RECYCLING 96 GAL 3 -

3 M-W-F-- APARTMENT 2 YARD CONTAINER 1 1,043.46

SURCHARGE 13.56

4 1,057.02

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PREVENTIVE MAINTENANCE SCHEDULE

DAILY.

Date last

completed Routine Daily Check-ups

Description To be performed by

Date Date2 Date3

Inspect the grounds, to make sure that there are no health and safety hazards, such as broken fencing, flooded catch basins, etc., no significant trash, litter or bulk items, and that the grass and plantings are presentable.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check the mechanical room for leaks. In heating season, check that the boilers are running smoothly, that there are no leaks, and that the circulating pump is running.

Check the elevator. Each morning, ride the car up and back down. Check lights and fans, car leveling (flush with hall floor), excess vibration, and automatic door openers. Check that the emergency phone is working.

Check the trash rooms, trash chute, and dumpster, to ensure that there are no blockages or overflow.

Check fire alarm control panel (FACP) for trouble messages. Panel must be closed and locked.

WEEKLY

Date last

completed Routine Weekly Check-ups

Description To be performed by

Date Date2 Date3

Check Fire Alarm Control Panel. Make sure that the panel is locked, that there are no alarms or trouble signals, and that the panel and shut-offs are unobstructed.

Property Manager/

Maintenance

Mechanic/ Laborer

and Custodian

Check fire pump and sprinkler system, to see that there are no leaks, that the system pressure is up, and that the equipment is unobstructed.

Check the emergency generator, at its weekly exercise cycle, to be sure that it is running smoothly, that it is cooling, and that it is not smoking excessively.

Check site lighting, after dark. Be sure that all site lighting operates after dark, and turns off at daylight. Reset time clocks as needed. Have blown bulbs or broken fixtures replaced or repaired promptly.

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SEMI-

MONTHLY

Date last

completed Wheelchair Lifts Description To be performed

by Date Date2 Date

3

Wheelchair Lifts Preventive Maintenance

Contractor should check the general operation of wheelchair lifts including: levels of lubrication, oil, and grease; drive cabinet; platform; doors and safety of operations. Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

MONTHLY Date last

completed Elevators Description To be performed

by Date Date2 Date

3

Elevator Preventive maintenance and services

Contractor inspections will include: Machine rooms, machinery and controls, cars, hoist ways including car, interior. Items that are not covered under Monthly Maintenance services: Work not covered by monthly maintenance are Vandalism (Misuse/abuse), Call Backs – Straight time & Premium hours, Fire, Modernizations, Acts of God and Power Outages.

Contractor: ThyssenKrupp Communications Number: (866) 634-5460

QUARTERLY Date last

completed

Building Systems Description To be performed

by Date Date

2

Date

3 Fire Alarm Systems This professional firm will provide

monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: International Fire Inc. Communications Number: (415) 378-9934

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Fire Standpipes, pressure valves, pumps and sprinkler systems

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include:1. Provide quarterly inspections, annual inspections and written reports to the SFFD;2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency;4. Observe, maintain and test equipment periodically

Contractor:International Fire Inc.Communications Number: (415) 378-9934

Stand by generators

This professional firm will provide monitoring, inspections and repairs. Preventative maintenance services include: 1. Provide quarterly inspections, annual inspections and written reports to the SFFD; 2. Develop recommendations and cost estimates on possible repairs and improvements; 3. Provide immediate response to restore building systems in the event of an emergency; 4. Observe, maintain and test equipment periodically

Contractor: Energy Systems Communications Number: (209) 870-1913

FALL Date last

completed

Plumbing Description To be performed

by Date Date

2

Date

3 Plumbing shut-off valves

Inspect for proper operation. In-house plumber

Outside faucets Inspect for proper operation. Check for leaks In-house Maintenance Mechanic

Furnace and heater Service, clean and install filters In-house Maintenance Mechanic

Backflow prevention system

Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In-House plumber

Boiler Systems Perform inspection and necessary maintenance and file Certifications with the city, maintains a file with all technicians’ notes, serial numbers, and model numbers.

In house steamfitter

Faucet aerators Check for proper flow of water. If the flow is reduced, clean the aerator screens. During the first two months, the faucet aerators could require more frequent cleaning.

In-house Maintenance Mechanic

Interior Description To be performed Date Date Date

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by 2 3

Trash chute systems

The Trash Chute system in the building MUST be maintained to avoid Fire and Smoke Damage, Fire Code Violations, Resident Injuries, Odors and Pest Infestation. Power Wash the inside of Trash Chute with super-heated water combined with a Citra-based solution/degreaser. Clean Trash Chute Doors by hand on the inside, collected “sludge” is scraped away to allow proper closure of the door. The exterior of the trash chute doors are hand-polished with stainless steel cleaner. Door hardware lubricated and tightened The Dumpster/Compactor Room(s) shall be power washed and deodorized, and Dumpsters and Compactors can be treated with a time-release odor control. Chute Maintenance shall include treating chutes for deterrence of rodents, roaches and other pests.

In-house laborer/custodian

Countertops Inspect for separations at sinks and backsplash. Recaulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Tub enclosures Inspect caulking and recaulk if necessary. In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and

appliances

Description To be performed

by Date Date

2

Date

3 Heating system Service heating system and heat pump. In House

Electrician

Exhaust fan systems

Remove debris from around units and clean with garden hose. Remove window air conditioner or protect with weatherproof cover. Clean and replace filters if necessary.

In House Electrician

Exit and emergency lighting systems

Inspect and service if necessary. In-house Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3

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Roof Check for leaks. Check for damaged, loose, or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks and vents for leaks.

In-house Maintenance Mechanic/ Inspector

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Maintenance Mechanic/ Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Maintenance Mechanic/ Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to the buildings). Maintain grading.

In-house Laborer

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Maintenance Mechanic/ Inspector

Sewer rooting Apply jetter to main pipes to clean up root masses grouth.

In-house Plumber

SPRING

Date last

completed

Interior Description To be performed

by Date Date

2

Date

3 Attic Examine for evidence of any leaks. Check

insulation and remove or add if necessary. Check for evidence of birds, squirrels, raccoons, etc. Check for proper ventilation.

In-house Maintenance Mechanic/ Inspector

Countertops Inspect for separations at sinks and backsplash. Re-caulk where required.

In-house Property Manager/Maintenance Mechanic

Tiled areas Inspect for loose or missing grout or caulking. Regrout or recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Shower doors/tub enclosures

Inspect for proper fit. Adjust if necessary. Inspect caulking and recaulk if necessary.

In-house Property Manager/Maintenance Mechanic

Weather stripping Check caulking around windows and doors. Check window and door screens. Adjust or replace if necessary.

In-house Property Manager/Maintenance Mechanic

Electrical and appliances

Description To be performed

by Date Date

2

Date

3

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Heating and cooling system

General furnace inspection: Look for rust, scaling on heat exchanger, and proper flame color; note odd sounds or smells; and check condition of venting. Remove debris around units.

In-house Property Manager/Maintenance Mechanic/Plumber

Circuit breakers Visual Inspection and exercise. In-house Property Manager/Maintenance Mechanic/ Electrician

Exterior Description To be performed

by Date Date

2

Date

3 Decks Scrub mildewed areas and treat for water

stains, mildew, and fungus. Check for dry-rot and repair if necessary.

In-house Property Manager/Maintenance Mechanic/Laborers

Roof Clean. Check for leaks. Check for damaged, loose or missing shingles. Check vents and louvers for birds, nests, squirrels, and insects. Check flashing around roof stacks, vents, and skylights for leaks.

In-house Property Manager/Inspector

Pest Control Seal cracks and holes in the building enclosure, and make sure insect screens in windows are in working order and fit tightly.

Contractor:

Gutters and downspouts

Clean and check for leaks, misalignment, or damage.

In-house Property Manager/Inspector

Windows Clean. In-house Property Manager/Inspector

Exterior walls Check for deteriorating bricks and mortar. Check siding for damage or rot. Check painted surfaces for flaking.

In-house Property Manager/Inspector

Landscaping Trim shrubbery around walls. Remove tree limbs, branches, or debris that can attract insects (no wood or shrubbery should be closer than 3 inches to your house). Maintain grading.

In-house Property Manager/Inspector

Concrete and asphalt

Check for cracks or deterioration. Reseal or repair if necessary.

In-house Property Manager/Inspector

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Attachment 1

Job Descriptions

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7/23/2013

FLSA: NON-EXEMPT

MAINTENANCE MECHANIC

CLASS CHARACTERISTICS

This is a journey-level classification that performs the full range of duties required to ensure that

Authority buildings and facilities provide the highest level of safety for public and staff use. Incumbents

are responsible for performing skilled and semi-skilled facilities and equipment maintenance tasks, which

may include custodial work. Work may involve working around other Authority staff and/or the public,

depending upon assignment. This class may assist the specialized trades’ workers.

SUPERVISION RECEIVED AND EXERCISED

Receives direct or general supervision from the Property Manager or his/her designee. Exercises no direct

supervision of staff. May exercise technical and functional direction over lower-level staff.

EXAMPLES OF ESSENTIAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different

positions and to make reasonable accommodations so that qualified employees can perform the essential

functions of the job.

Performs high-level and/or advanced construction, maintenance, diagnosis and repair activities of

Authority properties to ensure safe and efficient access for the public, including alleys, sidewalks and

walkways, curbs and gutters, parking lots, and vacant units.

Repairs and replaces doors, locks, windows, cabinets/countertops, fixtures, lights

bulbs/outlets/switches/life safety sensors, ceilings, footings, sidings, railings, stairs and fences.

Prepare and paint interior and exterior of properties including texturing sheetrock

Install and provide routine maintenance on water systems which may include replacing toilets and

faucets.

Install and provide routine maintenance on appliances (e.g., refrigerators, fans, garbage disposals).

Install and provide routine maintenance on roofs, gutters and downspouts.

Install and provide routine maintenance on underlayment, carpets, tile and linoleum.

Removes and cleans up debris resulting from litter, construction maintenance, demolition or repair

work around grounds including the handling and removal of asbestos and other hazardous material.

Maintain lawns and grounds; cuts, trims, and removes brush, weeds, shrubbery, and trees, and

removes sticks, logs, and other debris from development grounds, using power tools and motorized

equipment.

Digs, grades, and backfills trenches, excavations, or elevations.

Participates in asphalt maintenance, including demolition and preparation of areas to be resurfaced,

sealing of cracks, painting of lines/arrows, and attending to trip hazards, using specialized tools

and/or equipment.

Assists a variety of craft workers on projects by accessing and providing tools and cleaning

components, equipment, or machinery.

Mixes concrete, mortar, or other substances and materials used in construction or building repair,

using specialized tools and/or equipment.

Observes safe working practices, including maintaining storage areas in a safe condition.

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Identifies and reports building maintenance needs to appropriate staff.

Interfaces with the public in a non-disruptive manner; answers questions and provides standard

information to the public if working in a public facility.

Operates and maintains a variety of motor vehicles.

Operates a variety of light, medium, and heavy equipment related to the construction, maintenance,

and repair of construction systems and facilities; hauls debris to dumpsite and deliver building

supplies, equipment, or other materials to various locations.

Operates a variety of maintenance equipment such as pneumatic, hand and power tools, portable

pumps, and equipment related to work assignment as instructed.

Performs other duties as assigned.

QUALIFICATIONS

Knowledge of:

Principles, practices, methods, equipment, materials, and tools used in maintenance and repair of

Authority buildings and facilities.

Operation, maintenance and calibration of a wide variety of equipment, hand, shop, and power tools

used in performing assigned work.

Basic troubleshooting and repair estimation principles and practices.

Occupational hazards and safety equipment and practices related to the work.

Principles and procedures of record-keeping and reporting.

Safe driving rules and practices.

Techniques for providing a high level of customer service by effectively dealing with the public,

vendors, contractors, and Authority staff.

Ability to:

Perform a variety of technical tasks in the maintenance and repair of Authority facilities and

equipment.

Identify building maintenance needs and take corrective actions.

Perform duties in a manner to maximize public safety.

Operate a variety of vehicular and stationary mechanical equipment in a safe and effective manner.

Safely and effectively use and operate hand tools, mechanical equipment, power tools, and light to

medium equipment required for the work.

Maintain tools and equipment in a clean working condition providing for proper security.

Maintain accurate logs, records, and basic written records of work performed.

Understand and follow oral and written instructions and department policies and procedures related to

assigned duties.

Make basic accurate arithmetic calculations.

Organize own work, set priorities, and meet critical time deadlines.

Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal

guidelines.

Establish, maintain, and foster positive and effective working relationships with those contacted in the

course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and

abilities is qualifying. A typical way to obtain the required qualifications would be:

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Two (2) years of experience performing routine maintenance or construction duties, and/or building,

grounds, or custodial maintenance and repair.

Licenses and Certifications:

Possession of, or ability to obtain, a valid Driver’s License by time of appointment and must have the

ability to be insurable through the Housing Authority’s auto insurance carrier.

PHYSICAL DEMANDS

Must possess mobility to work in the field, in and around Authority buildings and facilities; strength,

stamina and mobility to perform light to medium physical work, to work in confined spaces, around

machines, to walk on uneven terrain, and to climb and descend ladders, and operate varied hand and

power tools and construction equipment; vision to read printed materials and a computer screen; color

vision to identify wires and cables; and hearing and speech to communicate in person and over the

telephone or radio. The job involves fieldwork requiring frequent walking in operational areas to identify

problems or hazards. Finger dexterity is needed to access, enter and retrieve data using a computer

keyboard or calculator and to operate above-mentioned tools and equipment. Positions in this

classification bend, stoop, kneel, reach and climb to perform work and inspect work sites. Employees

must possess the ability to lift, carry, push, and pull materials and objects weighing up to 75 pounds and

heavier weights with the use of proper equipment.

ENVIRONMENTAL ELEMENTS

Employees work indoors and outdoors, and may be exposed to cold and hot temperatures, inclement

weather conditions, road hazards, loud noise levels, vibration, confining workspace, chemicals,

mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may

interact with upset staff and/or public and private representatives, and contractors in interpreting and

enforcing departmental policies and procedures.

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9/30/2013

FLSA: NON-EXEMPT

MAINTENANCE MECHANIC – TRAINEE

CLASS CHARACTERISTICS

This is a trainee, entry-level classification that performs or assists with the duties required to ensure that

Authority buildings and facilities provide the highest level of safety for public and staff use. Incumbents

are provided with on-the-job as well as training curriculum to gain the requisite skills and experience to

perform skilled and semi-skilled facilities and equipment maintenance tasks, which may include custodial

work. Work may involve working around other Authority staff and/or the public, depending upon

assignment. This class may assist the specialized trades workers.

Incumbents in the Maintenance Mechanic Trainee classification will advance, upon successful completion

of a San Francisco Housing Authority approved training program, to the journey-level Maintenance

Mechanic classification.

SUPERVISION RECEIVED AND EXERCISED

Receives direct or general supervision from the Property Manager or his/her designee. Exercises no direct

supervision of staff.

EXAMPLES OF ESSENTIAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different

positions and to make reasonable accommodations so that qualified employees can perform the essential

functions of the job.

Actively and effectively participates in training and education programs to learn job-related skills,

standards, procedures, and practices to successfully perform the work of the Maintenance Mechanic.

Assists in or performs entry- level construction, maintenance, diagnosis and repair activities of

Authority properties to ensure safe and efficient access for the public, including alleys, sidewalks and

walkways, curbs and gutters, parking lots, and vacant units.

Assists in or repairs and replaces doors, locks, windows, cabinets/countertops, fixtures, lights

bulbs/outlets/switches/life safety sensors, ceilings, footings, sidings, railings, stairs and fences.

Assists in or prepares and paints interior and exterior of properties including texturing sheetrock

Assists in or installs and provides routine maintenance on water systems which may include replacing

toilets and faucets.

Assists in or installs and provides routine maintenance on appliances (e.g., refrigerators, fans, garbage

disposals).

Assists in or installs and provides routine maintenance on roofs, gutters and downspouts.

Assists in or installs and provides routine maintenance on underlayment, carpets, tile and linoleum.

Removes and cleans up debris resulting from litter, construction maintenance, demolition or repair

work around grounds including the handling and removal of asbestos and other hazardous material.

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Maintain lawns and grounds; cuts, trims, and removes brush, weeds, shrubbery, and trees, and

removes sticks, logs, and other debris from development grounds, using power tools and motorized

equipment.

Digs, grades, and backfills trenches, excavations, or elevations.

Assist in or participates in asphalt maintenance, including demolition and preparation of areas to be

resurfaced, sealing of cracks, painting of lines/arrows, and attending to trip hazards, using specialized

tools and/or equipment.

Assists a Maintenance Mechanic and a variety of craft workers on projects by accessing and

providing tools and cleaning components, equipment, or machinery.

Mixes concrete, mortar, or other substances and materials used in construction or building repair,

using specialized tools and/or equipment.

Observes safe working practices, including maintaining storage areas in a safe condition.

Identifies and reports building maintenance needs to appropriate staff.

Interfaces with the public in a non-disruptive manner; answers questions and provides standard

information to the public if working in a public facility.

Operates and maintains a variety of motor vehicles.

Operates a variety of light, medium, and heavy equipment related to the construction, maintenance,

and repair of construction systems and facilities; hauls debris to dumpsite and deliver building

supplies, equipment, or other materials to various locations.

Operates a variety of maintenance equipment such as pneumatic, hand and power tools, portable

pumps, and equipment related to work assignment as instructed.

Performs other duties as assigned.

QUALIFICATIONS

Knowledge of:

Basic knowledge of the principles, practices, methods, equipment, materials, and tools used in

maintenance and repair of Authority buildings and facilities.

Operation, maintenance and calibration of a wide variety of equipment, hand, shop, and power tools

used in performing assigned work.

Basic troubleshooting and repair estimation principles and practices.

Occupational hazards and safety equipment and practices related to the work.

Safe driving rules and practices.

Techniques for providing a high level of customer service by effectively dealing with the public,

vendors, contractors, and Authority staff.

Ability to:

Learn to perform a variety of technical tasks in the maintenance and repair of Authority facilities and

equipment.

Identify building maintenance needs and take corrective actions.

Perform duties in a manner to maximize public safety.

Operate a variety of vehicular and stationary mechanical equipment, with training, in a safe and

effective manner.

Safely and effectively use and operate hand tools, mechanical equipment, power tools, and light to

medium equipment required for the work.

Maintain tools and equipment in a clean working condition providing for proper security.

Maintain accurate logs, records, and basic written records of work performed.

Understand and follow oral and written instructions and department policies and procedures related to

assigned duties and the training curriculum.

Make basic accurate arithmetic calculations.

Organize own work, set priorities, and meet critical time deadlines.

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Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal

guidelines.

Establish, maintain, and foster positive and effective working relationships with those contacted in the

course of work.

Minimum Qualification:

Any combination of experience and training that would likely provide the required knowledge

and abilities is acceptable. A typical way to obtain the knowledge and abilities would be as

follows:

Completion of eighth grade education

Desired Qualifications:

High school diploma or equivalent (GED or High School Proficiency Examination)

Current incumbency (post probation) in the SFHA Generalist I or II classification; and/or

Current SFHA Section 8 or Public Housing resident.

Licenses and Certifications:

Possession of, or ability to obtain, a valid Driver’s License by time of appointment and must have the

ability to be insurable through the Housing Authority’s auto insurance carrier.

PHYSICAL DEMANDS

Must possess mobility to work in the field, in and around Authority buildings and facilities; strength,

stamina and mobility to perform light to medium physical work, to work in confined spaces, around

machines, to walk on uneven terrain, and to climb and descend ladders, and operate varied hand and

power tools and construction equipment; vision to read printed materials and a computer screen; color

vision to identify wires and cables; and hearing and speech to communicate in person and over the

telephone or radio. The job involves fieldwork requiring frequent walking in operational areas to identify

problems or hazards. Finger dexterity is needed to access, enter and retrieve data using a computer

keyboard or calculator and to operate above-mentioned tools and equipment. Positions in this

classification bend, stoop, kneel, reach and climb to perform work and inspect work sites. Employees

must possess the ability to lift, carry, push, and pull materials and objects weighing up to 75 pounds and

heavier weights with the use of proper equipment.

ENVIRONMENTAL ELEMENTS

Employees work indoors and outdoors, and may be exposed to cold and hot temperatures, inclement

weather conditions, road hazards, loud noise levels, vibration, confining workspace, chemicals,

mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may

interact with upset staff and/or public and private representatives, and contractors in interpreting and

enforcing departmental policies and procedures.

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September 2011

FLSA: NON-EXEMPT

MAINTENANCE GENERALIST I

CLASS CHARACTERISTICS

Maintenance Generalist I: This is the entry-level classification in the Maintenance Generalist series that

learns to perform a variety of duties required to ensure that Authority facilities and equipment provide the

highest level of safety for public and staff use. As experience is gained, assignments become more varied

and are performed with greater independence. Positions at this level usually perform most of the duties

required of the positions at the journey-level, but are not expected to function at the same skill level and

usually exercise less independent discretion and judgment in matters related to work procedures and

methods. Work is usually supervised while in progress and fits an established structure or pattern.

Exceptions or changes in procedures are explained in detail as they arise.

Positions in the Maintenance Generalist class series are flexibly staffed and positions at the Maintenance

Generalist II level are normally filled by advancement from the Maintenance Generalist I level requiring

two (2) years of experience and after gaining the knowledge, skill, and experience which meet the

qualifications for and after demonstrating the ability to perform the work of the higher-level class.

SUPERVISION RECEIVED AND EXERCISED

Receives direct or general supervision from the Property Manager or his/her designee. Exercises

no direct supervision of staff.

EXAMPLES OF ESSENTIAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different

positions and to make reasonable accommodations so that qualified employees can perform the essential

functions of the job.

Performs various custodial duties, including sweeping, mopping, vacuuming, dusting, and polishing

to ensure that Authority buildings and facilities provide the highest level of safety for public and staff

use.

Washes and cleans stairways, hallways, ceilings, walls, windows, mirrors, shades, blinds, and light

fixtures, including interior glass partitions and interior and exterior windows easily reached from

floor or ground level.

Cleans, dusts, and polishes furniture, cabinetry, woodwork, fixtures, and equipment.

Cleans and sanitizes locker rooms, showers, and restroom facilities and fixtures including sinks,

urinals, and toilets; replenishes supplies in restrooms.

Sweeps, vacuums, mops, waxes, strips, and polishes floors; vacuums, shampoos, and cleans rugs,

carpets, and walls by use of chemicals and cleaning solutions.

Cleans furniture and counter tops.

Empties, cleans and sanitizes waste receptacles and ashtrays, including picking up papers, garbage

and other rubbish, moving garbage cans or bins or compactors for garbage pick up, cleaning garbage

rooms, and clearing stopped up garbage chutes.

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Cleans restrooms and replenishes related supplies; may perform minor duties unplugging sinks and

toilets, and changing light bulbs.

Sets up rooms and equipment for classes, parties, conferences, meetings, and other functions; moves

and arranges furniture.

Turns on/out lights and unlocks/locks doors and windows in common areas, vacant units, or other

areas as needed for maintenance or resident activities at assigned developments.

Performs construction, maintenance, and repair activities of Authority properties to ensure safe and

efficient access for the public, including alleys, sidewalks and walkways, curbs and gutters, parking

lots, and vacant units, not requiring specialized tools or equipment.

Prepares vacant units for rehabilitation work by craft personnel, including removing litter and

washing down interiors.

Removes and cleans up debris resulting from litter, construction maintenance, demolition or repair

work around grounds including the handling and removal of asbestos and other hazardous material.

Washes, sweeps, and cleans rental units, both inside and out, parking lots, walkways, and other

common areas in all Authority properties; cleans stoves, refrigerators, and other appliances.

Cuts, trims, and removes brush, weeds, shrubbery, and trees, and removes sticks, logs, and other

debris from development grounds.

Prepares grounds for landscaping; mows lawns and performs other landscape maintenance activities.

Applies pesticide or engages in other forms of pest or vector control.

Sets up and takes down chairs, tables, stages, and other items needed for meetings, conferences, or

other events.

Moves furniture and equipment in and out of buildings or from room to room.

Loads and unloads construction, structural maintenance, and wrecking supplies, materials, and

equipment on and off trucks and other materials.

Performs a variety of duties in the maintenance of drainage structures to ensure efficient drainage,

including concrete and open channels, gutters, drains, detention basins, and drop inlets; cleans sewers

and flushes catch basins.

Removes/abates weeds and other invasive vegetation, including sediments, debris, and trash from

gutters and drainage.

Participates in asphalt maintenance, including demolition and preparation of areas to be resurfaced,

sealing of cracks, and attending to trip hazards, not requiring specialized tools and/or equipment.

Removes graffiti and unauthorized advertising from utility poles and Authority Property; boards up

broken windows.

Assists a variety of craft workers on projects by accessing and providing tools and cleaning

components, equipment, or machinery.

Mixes concrete, mortar, or other substances and materials used in construction or building repair, not

using specialized tools and/or equipment.

Observes safe working practices, including maintaining storage areas in a safe condition.

Identifies and reports building maintenance needs to appropriate staff.

Interfaces with the public in a non-disruptive manner; answers questions and provides standard

information to the public if working in a public facility.

Operates and maintains a variety of motor vehicles.

Operates a variety of light, medium, and heavy equipment related to the construction, maintenance,

and repair of construction systems and facilities; hauls debris to dumpsite and deliver building

supplies, equipment, or other materials to various locations, not using specialized tools and/or

equipment.

Operates a variety of maintenance equipment such as pneumatic, hand tools, portable pumps, and

equipment related to work assignment as instructed.

Maintains accurate manual logs and records of work performed and materials and equipment used;

prepares reports (e.g., requisitions, accident reports, etc.) as required.

Performs other duties as assigned.

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QUALIFICATIONS

Knowledge of:

Principles, practices, methods, equipment, materials, and tools used in maintenance and repair of

Authority buildings and facilities.

Operation, maintenance and calibration of a wide variety of equipment, hand, shop, and tools used in

performing assigned work.

Basic troubleshooting and repair estimation principles and practices.

Occupational hazards and safety equipment and practices related to the work.

Principles and procedures of record-keeping and reporting.

Safe driving rules and practices.

Techniques for providing a high level of customer service by effectively dealing with the public,

vendors, contractors, and Authority staff.

Ability to:

Perform a variety of technical tasks in the maintenance and repair of Authority facilities and

equipment.

Identify building maintenance needs and take corrective actions.

Perform duties in a manner to maximize public safety.

Operate a variety of vehicular and stationary mechanical equipment in a safe and effective manner.

Safely and effectively use and operate hand tools, and light to medium equipment required for the

work.

Maintain tools and equipment in a clean working condition providing for proper security.

Maintain accurate logs, records, and basic written records of work performed.

Understand and follow oral and written instructions and department policies and procedures related to

assigned duties.

Make basic accurate arithmetic calculations.

Organize own work, set priorities, and meet critical time deadlines.

Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal

guidelines.

Establish, maintain, and foster positive and effective working relationships with those contacted in the

course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and

abilities is qualifying. A typical way to obtain the required qualifications would be:

Maintenance Generalist I - Equivalent to the completion of the twelfth (12th) grade and

Maintenance Generalist I – Some experience in a custodial, construction, or maintenance field is

desirable.

Licenses and Certifications:

Possession of, or ability to obtain, a valid Driver’s License by time of appointment and must have the

ability to be insurable through the Housing Authority’s auto insurance carrier.

PHYSICAL DEMANDS

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Must possess mobility to work in the field, in and around Authority buildings and facilities; strength,

stamina and mobility to perform light to medium physical work, to work in confined spaces, around

machines, to walk on uneven terrain, and to climb and descend ladders, and operate varied hand tools and

construction equipment; vision to read printed materials and a computer screen; color vision to identify

wires and cables; and hearing and speech to communicate in person and over the telephone or radio. The

job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards.

Finger dexterity is needed to access, enter and retrieve data using a computer keyboard or calculator and

to operate above-mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach

and climb to perform work and inspect work sites. Employees must possess the ability to lift, carry, push,

and pull materials and objects weighing up to 75 pounds and heavier weights with the use of proper

equipment.

ENVIRONMENTAL ELEMENTS

Employees work indoors and outdoors, and may be exposed to cold and hot temperatures, inclement

weather conditions, road hazards, loud noise levels, vibration, confining workspace, chemicals,

mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may

interact with upset staff and/or public and private representatives, and contractors in interpreting and

enforcing departmental policies and procedures.

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September 2011

FLSA: NON-EXEMPT MAINTENANCE GENERALIST II

CLASS CHARACTERISTICS

Maintenance Generalist II: This is the journey-level classification in the Maintenance Generalist series

that performs the full range of duties required to ensure that Authority buildings and facilities provide the

highest level of safety for public and staff use. Incumbents are responsible for performing semi-skilled

facilities and equipment maintenance tasks, which may include custodial work. Work may involve

working around other Authority staff and/or the public, depending upon assignment. This class may

assist the specialized trades workers.

Positions in the Maintenance Generalist class series are flexibly staffed and positions at the Maintenance

Generalist II level are normally filled by advancement from the Maintenance Generalist I level requiring

two (2) years of experience and after gaining the knowledge, skill, and experience which meet the

qualifications for and after demonstrating the ability to perform the work of the higher-level class.

The Maintenance Generalist II performs all duties and job functions of the Maintenance Generalist

I classification. In addition, the Maintenance Generalist II must be qualified to perform additional

duties requiring the use of power tools and other motorized equipment.

SUPERVISION RECEIVED AND EXERCISED

Receives direct or general supervision from the Property Manager or his/her designee. Exercises no direct

supervision of staff. May exercise technical and functional direction over lower-level staff.

EXAMPLES OF ESSENTIAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different

positions and to make reasonable accommodations so that qualified employees can perform the essential

functions of the job.

Performs high-level and/or advanced construction, maintenance, and repair activities of Authority

properties to ensure safe and efficient access for the public, including alleys, sidewalks and

walkways, curbs and gutters, parking lots, and vacant units.

Removes and cleans up debris resulting from litter, construction maintenance, demolition or repair

work around grounds including the handling and removal of asbestos and other hazardous material.

Cuts, trims, and removes brush, weeds, shrubbery, and trees, and removes sticks, logs, and other

debris from development grounds, using power tools and motorized equipment.

Digs, grades, and backfills trenches, excavations, or elevations.

Participates in asphalt maintenance, including demolition and preparation of areas to be resurfaced,

sealing of cracks, and attending to trip hazards, using specialized tools and/or equipment.

Assists a variety of craft workers on projects by accessing and providing tools and cleaning

components, equipment, or machinery.

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Mixes concrete, mortar, or other substances and materials used in construction or building repair,

using specialized tools and/or equipment.

Observes safe working practices, including maintaining storage areas in a safe condition.

Identifies and reports building maintenance needs to appropriate staff.

Interfaces with the public in a non-disruptive manner; answers questions and provides standard

information to the public if working in a public facility.

Operates and maintains a variety of motor vehicles.

Operates a variety of light, medium, and heavy equipment related to the construction, maintenance,

and repair of construction systems and facilities; hauls debris to dumpsite and deliver building

supplies, equipment, or other materials to various locations.

Operates a variety of maintenance equipment such as pneumatic, hand and power tools, portable

pumps, and equipment related to work assignment as instructed.

Performs other duties as assigned.

QUALIFICATIONS

Knowledge of:

Principles, practices, methods, equipment, materials, and tools used in maintenance and repair of

Authority buildings and facilities.

Operation, maintenance and calibration of a wide variety of equipment, hand, shop, and power tools

used in performing assigned work.

Basic troubleshooting and repair estimation principles and practices.

Occupational hazards and safety equipment and practices related to the work.

Principles and procedures of record-keeping and reporting.

Safe driving rules and practices.

Techniques for providing a high level of customer service by effectively dealing with the public,

vendors, contractors, and Authority staff.

Ability to:

Perform a variety of technical tasks in the maintenance and repair of Authority facilities and

equipment.

Identify building maintenance needs and take corrective actions.

Perform duties in a manner to maximize public safety.

Operate a variety of vehicular and stationary mechanical equipment in a safe and effective manner.

Safely and effectively use and operate hand tools, mechanical equipment, power tools, and light to

medium equipment required for the work.

Maintain tools and equipment in a clean working condition providing for proper security.

Maintain accurate logs, records, and basic written records of work performed.

Understand and follow oral and written instructions and department policies and procedures related to

assigned duties.

Make basic accurate arithmetic calculations.

Organize own work, set priorities, and meet critical time deadlines.

Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal

guidelines.

Establish, maintain, and foster positive and effective working relationships with those contacted in the

course of work.

Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and

abilities is qualifying. A typical way to obtain the required qualifications would be:

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Maintenance Generalist II - Equivalent to the completion of the twelfth (12th) grade and

Maintenance Generalist II – Two (2) years of experience performing routine maintenance or construction

duties, and/or building, grounds, or custodial maintenance and repair.

Licenses and Certifications:

Possession of, or ability to obtain, a valid Driver’s License by time of appointment and must have the

ability to be insurable through the Housing Authority’s auto insurance carrier.

PHYSICAL DEMANDS

Must possess mobility to work in the field, in and around Authority buildings and facilities; strength,

stamina and mobility to perform light to medium physical work, to work in confined spaces, around

machines, to walk on uneven terrain, and to climb and descend ladders, and operate varied hand and

power tools and construction equipment; vision to read printed materials and a computer screen; color

vision to identify wires and cables; and hearing and speech to communicate in person and over the

telephone or radio. The job involves fieldwork requiring frequent walking in operational areas to identify

problems or hazards. Finger dexterity is needed to access, enter and retrieve data using a computer

keyboard or calculator and to operate above-mentioned tools and equipment. Positions in this

classification bend, stoop, kneel, reach and climb to perform work and inspect work sites. Employees

must possess the ability to lift, carry, push, and pull materials and objects weighing up to 75 pounds and

heavier weights with the use of proper equipment.

ENVIRONMENTAL ELEMENTS

Employees work indoors and outdoors, and may be exposed to cold and hot temperatures, inclement

weather conditions, road hazards, loud noise levels, vibration, confining workspace, chemicals,

mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may

interact with upset staff and/or public and private representatives, and contractors in interpreting and

enforcing departmental policies and procedures.

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Attachment 2

Fee for Service Form and Instructions and Supporting Line Item

Narrative for Central Office Cost Center

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1 Invoice Date

2 Invoice No.

3 For Period Ending

4 Description of Services Provided

5 # of Hours

6 Fee Rate

7 Total Cost

8 Development Location

9 General Ledger Account Number

10 Description of Materials Provided

11 # of Units

12 Unit Cost

13 Total Cost

14 Development Location

15 General Ledger Account Number

16 Services Provided By/Print Name

17 Date

18 Services Provided By/Sign Name

19 Approved By/Print Name

20 Date

21 Approved By/Sign Name

22 Fee Rate

23 Finance Department Use Only

SAN FRANCISCO HOUSING AUTHORITY

FEE FOR SERVICE & MATERIALS INVOICE

Enter date that form is signed by AMP Property Site Manager.

Print form and obtain signature of AMP Property Site Manager approving services.

To be completed by Finance upon submission.

To be completed by Finance upon submission.

Provide detail of services provided to the AMP/development.

Enter actual number of hours spent for each service detailed.

Enter market rate of staff person providing service. Please attach documentation for market rate

charged.

Calculates automatically.

Using the pull-down menu, select the development for which services were provided. Note that

each invoice can list services provided to any development within a single AMP.

For Finance use only; populates automatically.

Revenue coding block; no entry required.

Print form and obtain signature of departmental director/administrator providing or overseeing

provision of services.

Type name of AMP Property Site Manager approving services.

Type name of departmental director/administrator providing or overseeing provision of services.

Enter date that form is signed.

INSTRUCTIONS FOR COMPLETING THE

Enter the actual number of units of materials used.

Enter market rate for each unit. Please attach documentation for market rate charged.

Calculates automatically.

Provide detail of materials used in conjuction with services provided to the AMP/development.

Enter the month and year for which services/materials were provided.

Using the pull-down menu, select the development for which services were provided. Note that

each invoice can list services provided to any development within a single AMP.

For Finance use only; populates automatically.

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SUPPORTING LINE ITEM NARRATIVE FOR CENTRAL OFFICE COST

CENTER

Revenues

Management Fees: $67.71 PUM per occupied unit (allowable HUD schedule). HOPE VI AMPs are not

charged Management Fee.

PH Bookkeeping Fees: $7.50 PUM per occupied unit. HOPE VI AMPs are not charged Management

Fee

Asset Management: 1,484 units x 12 months x $10.

Capital Fund Management Fee: 10% of $10,097,740 Capital Grant, or $1,009,764.

Section 8 Management Fee: 20% of Administrative Fee for Housing Choice Voucher and 15% of

Administrative Fee for the Mod Rehab program.

Front Line Service Fee: Fee for Service based on Work done in the AMPs

Interest Income: Interest earned on COCC cash.

Other Income: Rent Income for office space used by the Section 8 program; Insurance Dividend

received as a percentage of Insurance Expense incurred.

Expenses

Administrative Salaries: Per attached salary schedule.

Employee Benefit Contributions - Administrative: Per attached salary and position schedule.

Audit: Pro-rated cost (to COCC) for the Annual IPA Audit

Legal: Non-tenant related legal expenses.

Travel: Annual conferences, industry meetings, staff meetings, staff training offsite as well as in house

training in project based management/budgeting as well as public housing specific training updates.

Administrative Other - Computer Software Support/Hardware: Software, hardware, maintenance,

licensing, support.

Administrative Other - Office Expenses: Telephone, fax, office supplies, copying, postage, annual

report, dues, Board meetings. Administrative Other – Banking fees, professional services, office

machine repairs, copy machine lease and miscellaneous expenses.

Utility Expenses: Utility expense of the central office.

Ordinary Maintenance and Operations – Labor: Per attached salary schedule.

Ordinary Maintenance and Operations – Materials: Fuel, fleet auto parts, uniform and routine repair

materials.

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Ordinary Maintenance and Operations Contract – fleet maintenance contracts, elevator maintenance

contract, and miscellaneous contracts

Protective Services – Security services at COCC office.

Insurance: Central office business and general liability insurance.

Other General Expenses: Commissioners expense, food related items.

Extraordinary Maintenance: The PHA owns the building where it maintains its central office and,

therefore, pays no rent. These funds cover the cost of annual property replacements beyond routine

maintenance like roof replacement.

Schedule of COCC Fees and Charges to AMPS

Management Fee: $67.71 PUM based on 80th Percentile of Property Management Fees FHA Housing by

Field Office, for Unlimited Dividend and Non-Profit Ownership Type.

HCV Management Fee: HCV Administrative Fee Income x 20% or $12.00 per Leased Up Units

whichever is higher.

Other Section 8 Management Fee: MOD, HOPWA & Shelter Plus Care x 15%

Capital Fund Program Management Fee: Capital Fund Program Funds x 10%

ARRA Fund Program Management Fee: Based on actual reimbursement of administrative expenses up

to 10%

Bookkeeping Fee: $7.50 PUM, based on PIH Notice 2007-9

Asset Management Fee: $10 PUM, based on PIH Notice 2007-9.

Fee for Service: COCC Maintenance for skilled craft based on “Specialized Craft Rates” table.

Labor Type Regular Rate OT Rate DT Rate

Painter 67.88$ 101.82$ 135.76$

Laborer 42.93$ 64.40$ 85.86$

Glazier 57.81$ 86.72$ 115.62$

Carpenter 66.62$ 99.93$ 133.24$

Electrician 81.06$ 121.59$ 162.12$

Plumber 70.79$ 106.19$ 141.58$

Steamfitter 70.79$ 106.19$ 141.58$

Tile Layer 70.50$ 105.75$ 141.00$

FEE FORE SERVICE RATES

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Attachment 3

San Francisco Housing Authority Bed Bug Policy

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SAN FRANCISCO HOUSING AUTHORITY 1815 Egbert Avenue • San Francisco CA • 94124 • (415) 715-3280

SAN FRANCISCO HOUSING AUTHORITY BED BUG POLICY

Bed bugs are a growing national problem, and as a result, this policy has been created for the

Public Housing program. The purpose of this policy is to set forth the roles and responsibilities

of all parties (SFHA, and Tenant) in minimizing the potential for bed bugs. The policy will also

provide guidance in cases where bed bugs are present in order to eliminate them as quickly as

possible.

Bed bugs are difficult to contain without the proper treatment. Therefore it is imperative that all

parties (SFHA and, Tenant) work simultaneously toward a common goal, extermination and

elimination. Left untreated bed bugs can spread throughout a residence affecting current and

future tenants.

PUBLIC HOUSING PROGRAM

SFHA Roles and Responsibilities:

Upon notification from the tenant, SFHA staff and/or extermination professional will perform an

initial inspection of the tenant’s residence using the “Maintenance Tracking Sheet,” and place

bed bug monitors in resident. If it is determined that bed bugs are present, SFHA will provide

the tenant with the “SFHA & Tenant Roles and Responsibilities” document. The above

document will be explained to the tenant to ensure understanding and compliance prior to

treatment. In addition, SFHA will secure the tenant’s signature indicating understanding of the

document. Upon successful completion by the tenant of their roles and responsibilities SFHA

will professionally treat the residence and perform follow-up to ensure treatment was successful.

In order to educate tenants and minimize potential for the presence of bed bugs, SFHA has

created a “Prevention Tips” document.

Tenant Roles and Responsibilities:

HUD regulations require the tenant’s cooperation in order to successfully eliminate the presence

of bedbugs. Therefore, it is the tenant’s responsibility to call in a work order as soon as the

presence of bed bugs is suspected. This will allow SFHA to address the potential infestation at its

onset and before it affects other tenants. In addition, the tenant must be onsite when the initial

inspection is conducted. If it is determined by SFHA that bed bugs are present, the tenant must

complete all items listed on the “SFHA & Tenant Roles and Responsibilities” prior to treatment

and as soon as possible. This will help to minimize the severity of bed bug presence and resolve

the problem quickly. A tenant may be deemed in violation of sections 6.B and 6.E in the lease

agreement if they fail to fully cooperate and comply with their roles and responsibilities.

Bug Policy Attachments

• Tenant Complaint Report Form

• SFHA & Tenant Roles and Responsibilities

• Prevention Tips

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Bed Bug Management Plan

SFHA & Tenant Roles and Responsibilities

It has been determined, based on the inspection of your residence that bed bugs are present and

professional treatment is required. Bed bugs are a problem that can only be solved when both

parties (SFHA and tenant) work simultaneously toward a common goal, extermination and

elimination. HUD regulations require the tenant’s cooperation in order to successfully eliminate

the presence of bed bugs. Without proper treatment, bed bugs are difficult to contain and have

the potential to infest neighboring housing units. In addition, if a tenant relocates and the proper

treatment has not taken place, the bed bugs will move with the tenant as bed bugs can be carried

in furniture, bedding, clothing, etc. SFHA will not be responsible for the reimbursement and/or

replacement of any tenant furniture, clothing, household items, and medical expenses.

The following plan outlines the roles and responsibilities of SFHA (landlord) and the tenant in

the treatment of bed bugs:

SFHA

• Inspect residence for infestation within one work day of receipt of emergency work order.

• Schedule treatment date as soon as possible, but no later than three days after the initial

inspection (subject to tenant readiness).

Scheduled treatment date __________________________________.

• Provide at initial inspection special bed bug mattress and box spring encasements for use on all

mattresses and box springs, in accordance with the Maintenance Charge list. Tenant may provide

own mattress and box spring encasements, however the time frames still apply.

• Provide a dozen (12) large trash bags at no charge to the tenant for the storage of clothing,

towels, toys, other linens, etc. prior to and during treatment.

• Treat residence including furniture.

If infested furniture does not respond to treatment, SFHA will dispose of furniture at

tenant’s request or tenant can have furniture professionally re-treated at their expense.

Proof of re-treatment MUST be provided to SFHA within 48 hours of determination that

initial treatment was unsuccessful. If the retreatment of furniture is deemed unsuccessful,

tenant may be required to dispose of furniture.

• Perform follow-up with tenant within 10 days of treatment to ensure treatment was effective.

• Perform additional treatments as necessary.

Tenant

• Tenant must be onsite at the scheduled time when the initial inspection is conducted.

• For treatment to be effective, tenant must perform the tasks listed below prior to the scheduled

treatment date. SFHA encourages tenant to complete items listed as soon as possible in order to

minimize severity of bed bug presence and resolve the problem quickly.

Remove all sheets, blankets, mattress covers, pillowcases, etc. from beds and wash in hot

water (120+ degrees recommended) and dry in clothes dryer on the highest heat setting

for at least 30 minutes. Fold them and place them in plastic garbage bags and seal the

plastic bags tightly. Do not put them back on the bed until the evening after treatment.

Remove everything from bedrooms and hall closets. Closets, dresser drawers, and night

stand drawers must be empty. Remove all clothing, toys, boxes, etc. from bedroom

floors.

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Wash all clothing, towels, and other linens in hot water (120+ degrees recommended) and

dry in the dryer on the highest heat setting for at least 30 minutes. Place clean items

inside airtight plastic storage bins or plastic garbage bags that are sealed tightly and store

until after treatment.

Vacuum (using disposable vacuum cleaner bags) all furniture, dresser drawers, night

stand drawers, mattresses, and box springs. Place disposable vacuum cleaner bag inside

plastic garbage bag that is sealed tightly and discard in outdoor trash receptacle

immediately.

Move all furniture to the center of the room(s) being treated.

Discard all cardboard hangers, boxes, etc.

Remove all pictures from walls.

Place all bed bug mattress encasements (provided at initial inspection) on all beds. The

bed bug mattress encasement is an effective bed bug killer when combined with

treatment and must remain on the mattress for at least one year. If the mattress or box

spring encasement becomes torn or damaged it is the tenant’s responsibility to replace.

Discarded mattresses, box springs, furniture, etc. must not be placed in dumpsters; they

must be removed from the premises.

Remain out of the residence for four hours after treatment (includes all household

members and pets).

• Furniture that does not respond to treatment must be disposed of or professionally treated. If

tenant chooses to dispose of furniture, SFHA will remove furniture from the unit at tenant’s

request. If tenant chooses to dispose of furniture on their own it MUST be removed from the

premises. If tenant chooses not to dispose of infested furniture they MUST have it re-treated (at

their expense and within 48 hours of determination that initial treatment was unsuccessful) by a

licensed exterminator. Tenant must provide proof of re-treatment to RHA within 72 hours of

determination that initial treatment was unsuccessful.

FAILURE TO COMPLY: If treatment is scheduled and the exterminator determines that

tenant has not performed the above stated responsibilities, the following will occur:

1. Treatment will be cancelled by the exterminator

2. Tenant will be held financially responsible for all costs incurred in accordance with the

Maintenance Damage Charge list.

3. Tenant lease may be terminated at SFHA’s discretion.

TENANT STATEMENT OF CERTIFICATION

I, ____________________________________________, certify that I have read and understand

the roles and responsibilities

(SFHA and tenant) as stated above and agree to perform them in order to successfully eliminate

the presence of bed bugs.

_____________________________ ____________________

Tenant Signature Date

_____________________________ ____________________

SFHA Signature Date

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Bed Bug Management Plan Prevention Tips

Wash all bedding regularly in hot water. The water should be at least 120 degrees.

Use bed bug encasements on all mattresses and box springs.

Check your own bed for bed bugs from time to time. Catching them early will make

bedbug treatment easier if bed bugs do occur.

Vacuum floors regularly. Use the brush tool of your vacuum to vacuum your mattress.

Use the crevice tool to vacuum crevices in the mattress and your baseboards.

Clean up clutter to reduce hiding spots.

Caulk holes in floors and walls.

When purchasing second hand clothing, place all garments in a sealed bag until they can

be washed and place in a dryer on high heat for 15 to 30 minutes.

If you purchase used furniture, examine it for bed bugs. Pay special attention to used

mattresses and bed frames.

When traveling, check your room for signs of bed bugs such as bloodstains on the

pillows or linens. Inspect mattress seams, look behind headboards and pictures. If you

suspect you may have brought bed bugs home, place infected items in the dryer or

freezer.

After you return from a trip, check your luggage for insects that might have

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Attachment 4

Fleet Management Policy and Procedures Manual

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SAN FRANCISCO HOUSING AUTHORITY

FLEET MANAGEMENT POLICY (Updated on 1/23/2014)

1. POLICY

The purpose of this manual is to set forth unified Authority-wide motor vehicle guidelines and procedures that will ensure the efficient, effective and safe operation and appropriate internal controls of Authority-owned, rented and leased motor vehicles. 2. ADMINISTRATIVE AND GENERAL 2.1 GUIDELINES 2.1.1 SCOPE: Unless otherwise specified, a change in policy or procedures shall be made only by amendment pages to this directive. No deviations from these policies and procedures shall be made unless expressly authorized by the Executive Director. 2.1.2 ADMINISTRATION: The overall responsibility for the operation of the vehicle fleet, its maintenance, procurement, and disposal rests within the Procurement Department. 2.1.3 PARKING FEES AND BRIDGE TOLLS: Parking fees and bridge tolls, incurred while conduction official Authority business, will be reimbursed. The driver must submit the receipt(s) for the fee(s) and/or toll(s), with a petty cash slip duly signed by his/her Division Director, to the petty cash custodian for reimbursement. 2.1.4 TRAFFIC CITATIONS: Each driver is responsible for paying any traffic citation issued against the vehicle during the time the vehicle is checked out to the driver, unless an exception is allowed by Finance. A copy of the citation and documentation verifying payment may be required by Finance. Any driver who fails to pay a traffic citation related to driving a fleet vehicle may lose his/her driving privileges. The loss of driving privileges could negatively impact the employment status of certain drivers who are required to drive as part of their job.

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3. AUTHORITY DRIVERS 3.1 DEFINITIONS 3.1.1 AUTHORIZED DRIVERS: Authorized drivers are those employees that have been identified, by verification of their driving record through the Department of Motor Vehicles, as 1) having an acceptable driving record in accordance with Section 3.1.4 of this manual; 2) received approval to drive Authority fleet vehicles from their Division Director, or designee; and 3) have met the requirements provided for in the Fleet Management Policy and/or meets the current insurance carrier’s criteria for an authorized driver (whichever is more stringent). 3.1.2 AUTHORIZED FLEET VEHICLE DRIVER'S LIST: A listing of all employees that have submitted a Request for Addition to Authorized Driver's List form, and have been approved for driving privileges by the Division Director, or designee, and through their driving record to operate such vehicles. 3.1.3 MOTOR VEHICLE REPORT: A report generated by the State of California, Department of Motor Vehicles, detailing the driving record, by individual names and driver license numbers, for each request submitted, and indicating the status of the applicable driver's licenses. 3.1.4 ACCEPTABLE DRIVING RECORD: An acceptable driving record for the purposed of approval of driving privileges is defined as one in which the driver has no more than three minor convictions within the last three years, no major convictions within the last three (3) years, no more than one at-fault accident within the last three (3) years, or any combination of minor convictions and at-fault accidents totaling no more than three within the last three (3) years. 3.1.5 UNACCEPTABLE DRIVING RECORD: An unacceptable driving record for the purposes of denying driving privileges is defined as one in which the driver has one or more major convictions within the last three years, four or more minor convictions within the last three (3) years, two or more at-fault accidents within the last three (3) years, or any combination of minor convictions and at-fault accidents totaling more than three (3) in the last three (3) years. 3.1.6 MAJOR CONVICTIONS: Major convictions shall include any of the following: • Driving under the influence of liquor or drugs • Driving while impaired • Reckless driving or racing • Failure to report an accident • Making a false accident report • Vehicular homicide or manslaughter • Attempting to elude a police officer • Driving while license is suspended or revoked

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3.1.7 MINOR CONVICTIONS: Minor convictions shall include any moving traffic conviction other than a major conviction, except the following, which are considered infractions: • Motor vehicle equipment, load or size requirement • Improper display or failure to display license plates, provided such plates exist • Failure to sign or display registration card • Failure to have driver's license in possession, provided a valid driver's license exists. 3.1.8 AT-FAULT ACCIDENTS: An accident arising out of the use of a motor vehicle due to the negligence of the operator or for which the operator was at fault, or any other accident where reasonable assurance of non-fault cannot be furnished, and damage to any vehicle is greater than $500.00 or injury to other persons has occurred. 3.1.9 ACCIDENT PRONE DRIVER: Any driver involved in three (3) or more accidents in a twelve (12) month period regardless of fault. 3.2 GUIDELINES 3.2.1 SCOPE: Driving San Francisco Housing Authority owned, leased or rented vehicles is restricted to Authority employees that have been duly authorized to operate such vehicles. Operators shall be required to possess a valid state driver's license, comply with all state and local vehicle laws and ordinances, and have an acceptable driving record as defined in this manual. 3.2.2 NEW HIRES: Any new hire, if his or her position requires that s/he be available to drive an Authority vehicle, must have his or her driving record checked prior to acceptance as an employee in such a position. This is initiated by submission of a request form to drive fleet vehicles to Human Resources. 3.2.3 TEMPORARY AND PERMANENT EMPLOYEES: Employees of the Authority who wish to be placed on the Authorized Fleet Vehicle Driver's List must submit a Request for Addition to Authorized Driver's List form to Human Resources. The form must be signed by the appropriate supervisor accompanied by a copy of the employee's valid California driver's license. Supervisors should only approve request forms for their employees needed to drive Authority vehicles.

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3.2.4 OUT-OF-STATE LICENSES: Employees with valid non-California driver licenses may be allowed to drive Authority vehicles for a period of thirty (30) days from the date of hire. However, said employees must secure a valid California driver's license within thirty (30) day period stated above, submit a Request for Addition to the Authorized Driver's List form with a copy of the driver's license to Procurement Department within three (3) business days after securing said California driver's license, and receive an approval for addition to the driver's list in order to remain an authorized San Francisco Housing Authority driver. The driver shall be removed from the Authorized Driver's List automatically should he or she fail to comply with the above requirements in the time frames stated. 3.2.5 MOTOR VEHICLE REPORTS: Each request form received is used for processing a Motor Vehicle Report (MVR). This normally takes one to two business days. A copy of the MVR is then returned to the Authority for review (the report also becomes a permanent record to be placed in each individual's Human Resources file). The Procurement department determines the driving status for those individuals requesting to drive, or previously approved to drive Authority vehicles based on their MVRs and other criteria defined in this document. A final decision for new drivers (approved or not approved) is registered on the Request for Addition to Authorized Driver's List form, with a copy returned to the originating department and Human Resources. For existing drivers, a written notice is sent to the department informing the appropriate supervisor whenever a driver must be removed from the Authorized Driver's List. A new Request for Addition to Authorized Driver's List form must be completed for all drivers removed from the Authorized Driver's List and requesting to be placed back on it, except for those individuals deleted from the list in error (PLEASE NOTE: Drivers with expired licenses will be automatically removed from the Authorized Driver's List until evidence of a valid and current driver's license is submitted to Procurement). 3.2.6 CRITERIA FOR DRIVING PRIVILEGES: The criteria for being granted or maintaining driving privileges is subject to change without notice. As of February 1, 1994, the requirements are as follows: 3.2.6.1 Candidate for driving privileges or current authorized driver has an acceptable driving record as defined in this manual; and 3.2.6.2 An employee identified as an accident prone driver, as defined under Section 3.1.9, has enrolled in and completed a driver safety and training course in order to continue his or her driving privileges; and 3.2.6.3 Authorized driver complies with all other requirements of the SFHA Fleet Management Policy that are necessary to maintain his or her driving status.

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3.2.7 AUTHORIZED DRIVER'S LIST: Each month a new Authorized Fleet Vehicle Driver's List is distributed to each Division. This list provides the names of every employee authorized to drive Authority vehicles. The list, however, will not reflect those individuals authorized to drive Authority vehicles subsequent to its distribution, or those employees inadvertently omitted therefrom. In such instances, the written confirmation described in Section 3.2.5 above will suffice until the next monthly list is distributed. Only those individuals on the Authorized Fleet Vehicle Driver's List, or those having received written confirmation adding them to the Authorized Fleet Vehicle Driver's List, may drive Authority fleet vehicles. 4. VEHICLE ACQUISITION AND ASSIGNMENT 4.1 DEFINITIONS 4.1.1 FLEET VEHICLE: Any vehicle purchased, leased or rented by the SFHA for the purpose of conducting official business on behalf of this agency. 4.1.2 AFTER HOURS: The time between 6:00 p.m. and 7: a.m., Monday through Friday, and from 6:00 p.m. Friday through 7:00 a.m. Monday, each week, and all hours during Authority holidays. 4.1.3 MOTOR POOL VEHICLE: Any vehicle not assigned to an individual. 4.2 GUIDELINES 4.2.1 SCOPE: For planning purposes, it shall be the policy of the Authority to replace owned motor vehicles after seven (7) years of Authority use. Depending on condition, mileage, and usage this figure will fluctuate to ensure only serviceable units are allowed to operate. That portion of the motor vehicle fleet that has been leased will be exchanged in accordance with the terms and conditions of the lease agreement. After five (5) years, however, the leased vehicles shall be replaced with later models. 4.2.2 NEW VEHICLES: 4.2.2.1 Planning for fleet vehicle replacements and/or additions shall be the combined responsibility of the applicable Director, Deputy Executive Director for Administration/Finance and Procurement. The call for vehicle replacement or augmentation will take place during the mid-fiscal year budget review conducted by the Deputy Executive Director for Administration/Finance. Once vehicle needs have been approved by the Executive Director, the Department Head will prepare the requisition, together with detailed specifications, if required, and submit same to Procurement. Each vehicle purchased by the Authority shall be registered, licensed, added to the agency insurance policy, provided a gas key and subjected to decalcomania by Procurement. 4.2.2.2 Fleet vehicles may be procured to include the following equipment only if it is normally offered as standard equipment by the automobile manufacturer or distributor.

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Power windows and door locks CD or cassette player Air conditioning will not be specified in the purchasing bid solicitations. Maintenance vehicles shall not have AM/FM car radios. 4.2.3 LEASED OR RENTED VEHICLES: Leased or rented vehicles shall not be subjected to decalcomania, and shall be added to the Authority's insurance policy only if it is more economical than accepting an insurance rider under the lease or rental agreement. Such vehicles shall be assigned fleet numbers for identification purposes on the fleet inventory list and issuance of a gas key. Procurement Department shall be responsible for the assignment of all fleet numbers and distribution of gas keys. 4.2.4 VEHICLE ASSIGNMENTS: Each fleet vehicle shall be assigned to individual employees or to the motor pool. The Procurement Department/unit shall be kept informed of individual vehicle assignments. It is the responsibility of the Department Heads to assign vehicles to their employees. However, the Procurement Department unit reserves the right to reassign vehicles to other departments or individuals to meet the changing needs of the Authority, or as directed by the Executive Director. Once a vehicle is assigned to an individual, it becomes that individual's responsibility to maintain control over the use of the vehicle. Vehicles may not be interchanged, borrowed or used without notification to Procurement, regardless of the duration. Submission of completed sign-out logs to Procurement Department on a monthly basis, and chronicling all departmental fleet activity during that time frame, shall serve as sufficient notification. Personnel who violate this requirement shall be subject to disciplinary action, including suspension of Authority driving privileges. 4.3 PROCEDURES 4.3.1 Fleet vehicle additions and/or replacements are determined during midyear budget review for procurement in the following fiscal year. Leased or rented fleet vehicles may be requested at any time during the year accompanied by proper justification from the requesting department or division. 4.3.2 Department Heads or Division Directors submit detailed specifications for vehicles approved for purchases or purchase requisitions for vehicles to be rented or leased. The requesting department is responsible for preparing resolutions for rented vehicles should the costs require Commission approval in accordance with the Procurement Policy. 4.3.3 Procurement Department solicits bids for the procurement of vehicles based on specifications.

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4.3.4 Procurement Department submits resolution for Commission approval based on bid results and prepares purchase requisitions for same. 4.3.5 Vehicles approved for purchase are received, then registered, licensed, subjected to decalcomania, assigned a gas key and added to insurance policy by Procurement. 4.3.6 Rented or leased vehicles are acquired, assigned a gas key and added to insurance policy, or have insurance rider attached to lease agreement and given fleet number by Procurement once procurement is approved by the Executive Director, or Commission if required. 4.3.7 Fleet vehicles, whether rented, leased or purchased, are assigned to departmental motor pools and parking facilities by Procurement. A duplicate set of car keys is retained by Procurement. 4.3.8 If deemed necessary, Department Heads or Division Directors shall assign motor pool vehicles to individuals and immediately notify Procurement Department of such assignments. 4.3.9 Procurement Department updates Fleet Inventory List to include year, make and model of vehicle, vehicle identification number, SMOG CHECKS, person or motor pool that vehicle is assigned to, acquisition cost, license plate number, fleet vehicle number and driver's license number and expiration date. 5. VEHICLE OPERATION AND STORAGE 5.1 DEFINITIONS 5.1.1 AFTER HOURS DRIVERS: Employees of the Authority listed as authorized drivers and authorized to drive fleet vehicles during those hours defined as after hours in Section 4.1.2 of this Fleet Management Policy. 5.2 GUIDELINES 5.2.1 SCOPE: The Authority shall endeavor to have it fleet vehicles operated and stored in a safe and secure manner. Control over the operation, -use and storage of vehicles shall remain with Procurement Department at all times, unless otherwise delegated. 5.2.2 GENERAL REQUIREMENTS: Each person who drives an Authority vehicle is responsible for its maintenance, cleanliness and obeying all traffic laws and ordinances during the time the vehicle is in their possession. This includes paying all traffic fines and citations received while using the vehicle, checking and replenishing water, oil and other engine fluids as the need arises, filling the gas tank when the indicator falls below one-half full, refraining from eating, smoking,

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or drinking in the vehicle s, removing the accumulation of garbage and other debris from the interior of the vehicle while being used, filing accident reports with the Human Resources in a timely manner, and notifying the Procurement Department when the vehicle is not functioning properly or appears to be in need of servicing (e.g., brakes, tune-up, etc.). It is the responsibility of the Department Heads to insure that their employees maintain the vehicles in accordance with the above requirements. Failure to do so may result in the vehicles being reassigned to other departments or individuals. 5.2.3 MOTOR POOL MONITOR: Each division or department that has vehicles assigned to its motor pool fleet, or to individuals within that division or department, must assign an individual as a motor pool monitor to maintain strict control over possession of the vehicle keys. The motor pool monitor must limit access to the vehicle keys to authorized drivers only, be aware of the location of all vehicle keys at all times during business hours by maintaining a daily vehicle sign-out log and ensure that all motor pool keys are returned by the close of business each day. The motor pool monitor is also responsible for accepting and recording reservations to use motor pool vehicles, ensuring that trip tickets are completed for each vehicle at least weekly, and forwarding trip tickets and daily sign-out logs to Procurement. Trip tickets must be forwarded to Procurement the same day they are completed; daily sign out logs are to be forwarded to Procurement Department on a monthly basis. Any requests for accident report forms, vehicle maintenance, flares, replenishment of first-aid kits or any other vehicle related matters should be routed through the motor pool monitor to Procurement. 5.2.4 GAS KEYS: Procurement Department shall assign one gas key to each fleet vehicle at the time of acquisition. If the gas key should be lost, stolen, damaged or destroyed, then request for a new gas key should be made immediately. Procurement Department shall forward a new gas key to the requesting department or division within two (2) business days after receipt of the request, depending on the availability of the new key(s) from Central Shops. All requests for gas keys must be made on a Fuel Key Request Form. Only authorized personnel from Procurement Department may request gas keys. IMPORTANT. Gas keys are not to be shared between vehicles for any reasons. The only exception to this rule is for equipment such as lawn mowers that require fuel and are not assigned separate gas keys. Mileage readings input at refueling stations must be accurately recorded. Do not include tenths of miles for mileage readings. Use of gas keys for other than their assigned vehicles, or consistent errors in mileage reading input, will result in suspension of driving privileges for the offending individual(s). 5.2.5 Gasoline purchases are always to be made at self-service Pumps. 5.2.6 USE OF VEHICLES

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5.2.6.1 Individuals assigned to fleet vehicles may use such vehicles for official business of the Authority only. After hours use of fleet vehicles is strictly forbidden unless prior approval is received from the Division Director or Executive Director. Trips outside the nine (9 county greater Bay Area (includes Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Sonoma, and Solano counties) may be made only with the prior written approval of the Executive Director. Said written authorization shall be in the possession of the driver at all times during such out of town trips, Failure to obtain proper authorization shall result in appropriate disciplinary action to include suspension of driving privileges. 5.2.6.2 The conditions under which after hours use of fleet vehicles may be granted are as follows: • The employee is classified in a Division Director or higher level position within the Authority, and is required to work after hours or attend after hours functions related to official business of this agency on a regular basis. • The employee is classified as a Management or staff employee and has been instructed by his/her Division Director or the Executive Director to attend to or perform Authority related after hours functions or duties away from his/her office. In such instances, approval for after-hours use of fleet vehicles may be granted only for the date the function occurs or the duties are to be performed. • The employee is assigned as the Duty Officer or backup Duty Officer. In such instances, only the Executive Director may approve after hours use of fleet vehicles. • The employee is a craft employee, and must attend to an after-hours emergency call per instructions from the Executive Director, Division Director, Chief of Maintenance Operations, Duty Officer or backup Duty Officer. 5.2.6.3 Each after hour’s driver must sign out for the vehicle taken following the guidelines stipulated in this manual for vehicle sign-outs (see Section 5.2.8), and complete a trip ticket for the vehicle if the vehicle is not regularly assigned to that individual. The trip ticket must be tuned in to the department's designated key monitor by the next business day. After hours drivers must also maintain the vehicles in accordance with the provisions of Section 5.2.11 of this manual. 5.2.6.4 During out-of-town trips using transportation other than an assigned fleet vehicle or for any type of excused or unexcused leave in excess of three (3) consecutive days, any and all fleet vehicles in possession of an employee must be surrendered, along with its car keys, to the appropriate key monitor for that department. The vehicle may be reassigned by Procurement Department for the duration of the leave or absence. 5.2.6.5 Use of personal vehicles for official business of the Authority requires Division Director written approval in advance. The employee may be reimbursed for approved personal vehicle use by completing an expense account form and submitting it with a check request for approval and payment. Reimbursement is limited to the current

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federal mileage reimbursement rate established by the Internal Revenue Service, and includes gas, insurance, mechanical wear and tear, depreciation and all other expenses except bridge tolls and parking fees. The Authority shall not be responsible for any damage or repairs to personal vehicles. The employee may be required to sign a waiver absolving the Authority of any liability related to the use of a personal vehicle during work hours or for work related business. 5.2.7 VEHICLE AVAILABILITY: 5.2.7.1 Motor pool vehicles will generally be available for use between the hours of 9:00 am and 5:00 p.m., Monday through Friday, except holidays. Vehicles may be available between 8:00 am and 9:00 a.m. During this period the vehicles will be inspected, refueled and cleaned on a rotating basis. In addition, each motor pool vehicle may not be available approximately once every four (4) months for a one or two day period to allow for the performance of routine and preventive maintenance service. The assigned department or division will be notified of such maintenance at least twenty-four (24) hours in advance. Unfortunately the vehicles will, from time to time, require unscheduled emergency maintenance service. In such instances, every effort will be made to notify the assigned division as far in advance as possible and, if necessary, make alternate arrangements to ensure the availability of a vehicle. 5.2.7.2 To ensure the availability of vehicles for use by employees conducting official Authority business, it is suggested that such vehicles be reserved by the requestor with any department or division that maintains a motor pool fleet. Reservations are made by inquiring about the availability of a vehicle for a particular date and time and, based on the response, completing and submitting a reservation form to the appropriate department or division. Reservations should be made at least twenty-four (24) hours in advance. 5.2.8 VEHICLE SIGN OUTS: Each department must maintain logs for the purpose of signing vehicles in and out, and must turn them in to the Procurement Department/unit at the end of each month. Individuals using motor pool vehicles or vehicles assigned to other individuals must sign out for such vehicles to include their name, fleet vehicle number, destination, time the vehicle was signed out and an estimated return time. Once the vehicle is returned, the individual must sign the vehicle back in by indicating the actual return time and submitting the keys to the appropriate location or person designated to control such keys. Any department that does not maintain logs for the purpose of signing vehicles in and out may be subject to loss of control over fleet vehicles assigned to it. 5.2.9 REFUELING OF VEHICLES 5.2.9.1 It is the responsibility of each driver to refuel the vehicle s/he is driving if the tank is less than one-half (1/2) full. Authority vehicles may be refueled at the following City and County of San Francisco gas stations:

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Hall of Justice - 950 Bryant Street Cesar Chavez Station - 2323 Cesar Chavez Recreation and Parks - 3rd Ave and MLK Drive Central Shops – 1899 Jerrold Ave If the vehicle requires oil, it may be obtained at the gas station above also (see gas station attendant). 5.2.9.2 When refueling fleet vehicles, the driver must punch in the correct information requested upon insertion of the gas key into the gas pump control box. Odometer meter readings must be correctly reported-tenths of miles must be excluded from the reported reading. Failure to accurately report mileage readings may result in removal of driving privileges. 5.2.10 EMERGENCY ROAD SERVICE: In the event a fleet vehicle becomes inoperative due to mechanical failure or flat tire, emergency road services are available by contacting Procurement Department for assistance. After hours, the fleet driver may contact the following companies for required services: • Mechanical breakdown Contact the Authorized Towing company (Golden Gate Towing at

826-8866) and have the vehicle towed to the Egbert Avenue maintenance yard. • Flat tire: Contact Rick's Tire Service's beeper number by following the instructions below: Dial (415) 774-4178 Wait for one beep, then dial in the telephone number you are calling from; Hang up, your call is complete; Your call should be returned within ten (10) minutes by a repairman. Please give the repairman your name, fleet number and location of the vehicle. DO NOT LEAVE THE VEHICLE ONCE THE SERVICE CALL HAS BEEN PLACED. THIS RESULTS IN AN UNNECESSARY SERVICE CALL CHARGE. CONTINUED ABUSES OF THIS NATURE WILL RESULT IN DISCIPLINARY ACTION BEING TAKEN AGAINST THE OFFENDING INDIVIDUAL. 5.2.10 VEHICLE CARE 2.2.11.1 Department Heads are responsible for assuring that vehicles assigned to their operation contain the following items at all times: • Copy of registration card • Copy of proof of insurance card • Trip ticket

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First aid kit Vehicle operator's manual, three road emergency flares Accident report form Safety cones (Maintenance vehicles only) Wheel chocks (Maintenance vehicles only) NOTE. Infant care seats must be used in any fleet vehicle carrying infants or small children under 40 pounds. Procurement Department should be contacted immediately if any of the above items are not in the vehicle and are otherwise unavailable. 5.2.11.2 Drivers are expected to return fleet vehicles with a clean interior. This includes emptying ash trays – NO SMOKING IN VEHICLES, removing papers, other documents and envelopes, and properly disposing of all trash. 5.2.11.3 Employees assigned to fleet vehicles, other than temporary assignments of motor pool vehicles, are responsible for maintaining the exterior of the vehicles in a clean condition. Car wash tickets for such purposes may be secured from the City and County of San Francisco gas stations. 5.2.11.4 Each person using a motor pool vehicle must complete a trip ticket each time the vehicle is driven and problems are observed with its performance, physical damage has been incurred, or it is excessively dirty. In addition, trip tickets must be completed by the responsible department once a week for each vehicle under its jurisdiction regardless of the vehicle(s)' condition. The trip ticket requires the operator to determine the condition of the vehicle and provides a simple means of communicating that condition to Procurement. If the trip ticket is not completed and submitted, and the vehicle becomes inoperative due to a condition that could have been detected and remedied by completing and submitting the trip ticket, the driver of record may be found negligent in his/her responsibilities and lose driving privileges in addition to other appropriate disciplinary action being taken. Trip tickets may also be used to request servicing of any fleet vehicles. 5.2.11.5 Failure to properly care for fleet vehicles as herein described may result in reassignment of the fleet vehicle and/or disciplinary action being taken against the offending party. 5.2.12 STORAGE: Authority vehicles shall be returned to, and left at, designated parking areas after the close of business each work day, on weekends and holidays. Procurement Department shall assign vehicles to specific parking areas based on the location and duties of the assigned drivers, availability of parking spaces, and level of security at designated locations. 5.2.13 HOME STORAGE: No fleet vehicle it to be stored at an employee's home on a continuous basis without prior written approval of the Executive Director. Such approval may be granted in the following instances: • The employee is required to respond to emergency calls on a regular basis; or

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• The employee is required to conduct Authority business during after-hours on a regular basis; or • In the opinion of the Executive Director, it is in the best interests of the Authority to allow home storage to an employee of this agency. Employees must take reasonable precautions to safeguard home stored vehicles. 5.3 PROCEDURES 5.3.1 Motor pool monitors assigned to control and coordinate use of fleet vehicles within that department or division. 5.3.2 Authorized drivers sign out for use of fleet vehicles in the department or division vehicle is assigned to, obtaining trip ticket from motor pool monitor in the process. 5.3.3 Authorized drivers inspect vehicles for safety hazards and other maintenance needs prior to, and during trip, noting requirements on trip ticket. 5.3.4 Authorized drivers refuel vehicles prior to returning to designated parking facilities, check oil and other fluid levels, and clean interior and exterior of vehicles as needed. 5.3.5 Authorized drivers return vehicle keys to motor pool monitor, turn in completed trip ticket and sign in on daily log sheet. 6. VEHICLE MAINTENANCE 6.1 DEFINITIONS 6. 1.1 EMERGENCY MAINTENANCE: Emergency maintenance shall be defined as those instances when the vehicle becomes inoperative or unsafe to drive and the urgency of need to repair the vehicle has been determined as mission essential by Procurement Department and the appropriate Department Head. 6.1.2 ROUTINE MAINTENANCE: Routine maintenance shall be defined as any maintenance or repairs required on vehicles to ensure safe and legal operation of vehicles that are not of an urgent nature. 6.1.3 SCHEDULED MAINTENANCE: Scheduled maintenance shall be defined as any maintenance or repairs required on a routine basis in order to extend the useful lives and driving condition of fleet vehicles. 6.1.4 MAJOR REPAIR WORK: Any repair to any fleet vehicle that exceeds five hundred dollars ($500.00) in cost.

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6.1.5 SUBSTANDARD CARE: Any vehicle that is damaged in accidents or incidents three times in any twelve month period within the same department or division, has trip tickets not completed regularly, is not cleaned regularly, or has stained or torn upholstery, is hereby identified as receiving substandard care. 6.2 GUIDELINES 6.2.1 SCOPE: It is the policy of the Authority to effect repairs of fleet vehicles on a cost effective basis. Scheduled maintenance procedures will be used as the primary method to repair fleet vehicles. 6.2.2 GENERAL REQUIREMENTS: It is the responsibility of the Fleet Specialist in Procurement to ascertain the maintenance and repair needs of fleet vehicles, schedule servicing based on that assessment, inform the affected departments of the service required and anticipated return date of the vehicle, and to verify that proper repairs have been performed on vehicle when such servicing has been contracted out. The Fleet Specialist shall monitor all maintenance costs and frequency of repairs to identify vehicles that are habitually in the shop. The Fleet Specialist shall keep the Procurement informed of all repairs and vehicles that appear abused by Authority drivers. Vehicles that have been identified as receiving substandard care may be reassigned to another department, division or individual by Procurement. 6.2.3 SCHEDULED MAINTENANCE: Scheduled maintenance shall be based on the warranty requirements of the vehicle. If the vehicle's warranty period has expired, maintenance shall be based on mileage. Every 6,000 miles each fleet vehicle must be serviced for a tune-up; oil change and lubrication shall be performed every 3,000 miles. The Fleet Specialist must also inspect the vehicle for other servicing needs such as tire replacement, engine coolant and transmission fluid replenishment, body damage, steering problems, and mechanical device failures (turn signals, lights, etc.). 6.2.4 ROUTINE MAINTENANCE: Based on analysis of trip tickets, accident/incident reports or repair requests, the Fleet Specialist shall schedule an inspection and ascertain repair needs of vehicles identified by such analysis. If major repairs are required, the Fleet Specialist must discuss such repair work with the Procurement prior to authorizing the repairs. The Procurement shall determine if such repairs are warranted based on the fair market value of the vehicle, the maintenance history of the vehicle, and the needs of the department or division affected by the loss of the vehicle. If the decision is re repair the vehicle, the Fleet Specialist shall arrange for the repairs and notify the affected department or division of the anticipated return date of the vehicle to them. 6.2.5 EMERGENCY MAINTENANCE: When vehicles become inoperative during the course of travel, in traffic, or at any time while being driven by Authority personnel, Procurement Department must be notified immediately. Once notified, the Fleet Specialist shall be dispatched to examine the cause of the vehicular failure. The Fleet Specialist shall make every effort to effect repairs to make the vehicle operable. However, if the repairs needed are substantial, or will require an inordinate amount of

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time, then the vehicle must be towed to the maintenance yard at Egbert for further evaluation. Once the extent of necessary repairs have been established, the Fleet Specialist shall arrange for the repairs and notify the affected department or division of the anticipated return date of the vehicle to them. Again, major repair work must be approved by the Procurement prior to such work being performed (see Section 5.2.10 for emergencies during after-hours). 6.3 PROCEDURES 6.3.1 Motor pool monitors submit trip tickets and repair requests to Procurement Department for follow-up action. 6.3.2 Fleet Specialist arranges for scheduled and/or routine maintenance with key monitor in each department or division based on analysis to trip ticket, repair requests, accident reports and physical inspection of vehicles. 6.3.3 Fleet Specialist provides motor pool monitors with anticipated return dates of vehicles to the department or division. 6.3.4 Fleet vehicles repaired are returned and key submitted to motor pool monitors for control and safekeeping. 7. ACCIDENT AND INCIDENTS 7.1 DEFINITIONS 7.1.1 ACCIDENT: Any event resulting in a collision with and/or damage to a fleet vehicle or opposing vehicle, or persons while the fleet vehicle is engaged in movement, or is otherwise in traffic, or occupied by an individual. 7.1.2 INCIDENT: Any event resulting in damage to a fleet vehicle while it is stationary, parked in a legal parking space, and is unattended. 7.2 GUIDELINES 7.2.1 SCOPE: The Authority is committed to maintaining a comprehensive system for monitoring and reporting vehicular accidents and incidents, and shall require each employee authorized to drive Authority vehicles to participate in reporting accidents and incidents in a timely, truthful and accurate manner. 7.2.2 GENERAL REQUIREMENTS 7.2.2.1 In case of an accident, the driver of the fleet vehicle must stop and obtain the opposing driver's license, insurance and other pertinent information, if applicable. The driver of the fleet vehicle is also encouraged to obtain the names, telephone numbers and addresses of any witnesses to the accident. The driver must use the Accident

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Report form located in the glove compartment of the fleet vehicle. This form must be completed and submitted to the Human Resources within one (1) business day of the accident unless the driver is incapacitated. Any driver who is not incapacitated by the accident and fails to complete the Accident Report form within one (1) business day of the accident may lose his/her driving privileges. 7.2.2. Any driver or passenger injured in an accident should seek medical attention immediately from either a hospital emergency room or his/her personal physician. The driver's and/or passenger's supervisor must submit a completed Supervisor's Report of Injury form to Human Resources Services within two (2) business days of the injury (For minor injuries please seek medical attention at the Authority's designated worker's compensation health care provider). 7.2.3 DAMAGE IN EXCESS $500.00: For those accidents resulting in damage to either vehicle or more than $500.00, or involving injury to another person, the driver must notify the local law enforcement agency and the Authority's Human Resources immediately. The driver of the fleet vehicle must then wait for the arrival of the law enforcement official and Authority's representative, in addition to obtaining the information detailed in Section 7.2.2.1. Failure to do so may result in disciplinary action being taken against the responsible employee. State law requires that each party involved in any accident resulting in damage in excess of $500-00 must complete a Form SR-1 and forward it to the Department of Motor Vehicles, Financial Responsibility section. SR-1 forms have been incorporated as page one of the Authority's accident report form. The completed SR-1 form must be mailed by the Human Resources to the Department of Motor Vehicles within 10 days of the accident upon verification of damage to a vehicle in excess of $500.00 (if such damage cannot be reasonably estimated to exceed $500.00 at the time of the accident). 7.2.4 SUBMISSION OF ACCIDENT REPORT: The driver of the fleet vehicle must submit an accident report, in a timely manner, filling in all the required information on that form. Accident reports must be submitted not later than 24 hours after the accident occurred. If the accident occurred on a Friday, holiday or weekend, the accident report must be submitted not later than the next business day. Accidents involving injury to pedestrians must be reported immediately to either Human Resources, or the Duty Officer if it occurred during after-hours. Accident reports forms are stock items and should be requisitioned by each department as needed. 7.2.5 SUBMISSION OF INCIDENT REPORT: Incidents reports must be submitted for all incidents involving damage to fleet vehicle. The incident report must detail the date and time the damage was discovered, where the vehicle was parked at the time of discovery, and the activity the person reporting the incident was engaged in immediately preceding the discovery. Incident reports must be submitted within twenty-four (24) hours of the discovery, or if discovered on a Friday, holiday or weekend, the next business day. 7.2.6 RESPONSIBILITY: Department Heads are responsible for their employees submitting accident and incident reports, SR-1 forms, and following the procedures pertaining to accidents and incidents. Failure of any employee to follow the procedures

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provided for herein may result in the vehicle being reassigned to another department or individual, as well as, revocation of driving privileges. Authority drivers determined to be at-fault for two or more accidents during the most recent three (3) year period whether or not involving Authority vehicles shall have their driving privileges revoked immediately upon such determination. PROCEDURES 7.3.1 Fleet vehicle driver stops and obtains the name, license number, home address and telephone number of the other driver; the make, model year and license plate number of the other driver's vehicle; the name and policy number of the other driver's automobile insurance using the Accident Report form, or on a piece of paper if no form is immediately available. 7.3.2 Fleet vehicle driver obtains the name, address and/or telephone number of any witnesses to the accident. 7.3.3 Fleet vehicle driver calls dispatch for assistance, or if after hours, emergency answering service. 7.3.4 Fleet vehicle driver remains with vehicle until Authority representatives and law enforcement officers arrive, if damage is estimated at more than $500.00, or it is an injury-accident. 7.3.5 Fleet vehicle driver submits accident report to Human Resources for follow-up and preparation of insurance claim. 7.3.6 A copy of the accident report to insurer with claim form is forwarded to Human Resources for placement in employee's file, and to Procurement Department for repair follow-up and driving record check. Human Resources files SR-1 form with Department of Motor Vehicles, if damage is over $500.00. 7.3.7 Human Resources notifies Department Head and/or Division Director of disciplinary action that should be taken against fleet vehicle driver. 7.3.8 Procurement Department notifies Department Head and/or Division Director of driving status of fleet vehicle driver, if changed. 8. VEHICLE DISPOSAL 8.1 DEFINITIONS 8.1.1 PERSONAL PROPERTY: Personal property is property of any kind except land, land improvements, structures and appurtenances thereto excluding movable machinery and equipment. Personal property may be tangible-having physical existence, or intangible-having no physical existence, such as patents, inventions and copyrights.

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8.12 NONEXPENDABLE PERSONAL PROPERTY: Nonexpendable personal property means tangible personal property having a useful life of more than one (1) year and an acquisition cost of three hundred dollars ($300.00) or more per unit. 8.1.3 EXCESS PROPERTY: Excess property means property under the control of the Authority which, as determined by the Executive Director, or designee, is no longer required for its needs or discharge of its responsibilities. 8.1.4 ACQUISITION COST OF PURCHASED NONEXPENDABLE PERSONAL PROPERTY: Acquisition cost of a nonexpendable personal property item means the net invoice unit price of the property including the cost of modifications, attachments, accessories, or auxiliary apparatus necessary to make the property usable for the purpose for which it was acquired. Other charges such as the cost of installation, taxes, transportation, duty or protective in-transit insurance, shall be included or excluded from the unit acquisition cost in accordance with the Authority's regular accounting practices. 8.2.4 OTHER NONEXPENDABLE PROPERTY: When other nonexpendable tangible property is acquired by the Authority with project funds title shall not be taken by the Federal Government but shall vest in the Authority subject to the conditions established in paragraph 6 of Attachment N, OMB Circular # A- 102. 8.2.5 SELLING VEHICLES: Where the Authority is authorized to sell or dispose of nonexpendable personal property, proper sales procedures shall be established which provide for competition to the maximum extent practicable and result in the highest possible return to the agency. The Procurement Department shall determine the method of disposal based on reports submitted by the Fleet Specialist detailing the condition of the property. 8.3 PROCEDURES 8.3.1 Vehicles are identified for salvage or disposal based on current needs assessment, replacement schedules and evaluation of their condition. 8.3.2 Authorization to dispose of vehicles is obtained. 8.3.3 Procurement established date for disposal, and arranges an Authority auction, or to have the City and County of San Francisco auction the vehicles, or sells vehicles identified as salvage to the highest bidder. 8.3.4 Prior to auction, all property is identified and marked in accordance with property management standards for nonexpendable property. 8.3.5 Cash received for auctioned or salvaged vehicles is submitted to Finance along with inventory records, copies of pink slips and other documents that identify the vehicles sold.

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8.3.6 Removal from Authority premises of auctioned or salvaged vehicles occurs the same day of sale, with such removal costs absorbed by the buyer.

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Attachment 5

Codes of Safe Work Practices

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Code of Safe Work Practices

- Cockroaches

Cockroaches in the work environment are a health hazard not only because of the risks posed by cockroach antigens

to asthma sufferers, but also because they can carry disease-causing germs and because some of the methods

traditionally used to eliminate them cause additional health hazards.

Any residence can have cockroaches because of left over food or accumulated debris, leaky pipes and faucets,

failure of caulking, etc. The ultimate goal is to keep cockroaches out of residences and when necessary, to eliminate

those that are there, while keeping residents and SFHA workers safe.

The initial actions residents and SFHA can take are regular cleaning and maintenance to remove the food, water, and

shelter for the cockroaches. Not only will this help to prevent a cockroach problem in the first place, it is also crucial

to controlling an existing infestation and maintaining a cockroach-free environment. When doing routine

maintenance in an occupied unit with pest control problems, report unsafe conditions to the Property Manager; they

will need to assure the tenant takes immediate corrective actions.

If a cockroach problem requires remedial action, there are numerous paths of control and products available. Once a

cockroach problem has been identified, integrated pest management (IPM) practices should be undertaken. Care

should be taken to avoid residential exposure to pesticides, as these chemicals can be a carcinogenic health hazard.

Many pesticides can also trigger asthma attacks and cause developmental disabilities.

Pesticide sprays and fogs should not be used to control the problem. Not only will sprays and fogs leave a residue

that is hazardous to human health, they also must be applied periodically and are not effective against cockroaches.

Baits and boric acid are safer, more preferable forms of treatment that limit the level of human exposure to

pesticides.

Cockroach baits are perhaps the most effective means of controlling cockroaches once they have been identified.

They are available as bait stations to consumers as well as gels and powder to commercial pest control providers.

Baits are also desirable because of they have little or no negative impact to the environment. Also, no advance

preparation is required for their use as compared to the old way of fogging an infested area.

If there is a heavy infestation, a crack and crevice application may be warranted, followed by application of

cockroach bait. This type of application is best done by a professional applicator because they have the appropriate

equipment to perform the application.

To prevent re-infestation, complete the following tasks:

1. Eliminate places where they live. Keep trash in containers with tight-fitting lids. Empty trash

frequently, disposing of newspapers, magazines, rags and boxes (cockroaches particularly like to hide

in corrugated cardboard). Caulk cracks and crevices and fill gaps around pipes.

2. Eliminate sources of food and water. Cleanup spills and crumbs right away. Store food in tightly

sealed containers. Do not leave pet food out overnight. Don’t leave dirty dishes in the sink. Fix leaky

pipes and faucets. Vacuum crack and crevices to remove food crumbs.

3. Head off invasions from outside. Trim shrubbery and eliminate ivy or other dense ground cover near

the residence. Seal cracks and other openings to the outside. Inspect boxes, appliance and furniture

left in storage that may harbor roaches.

Where assistance is needed for proper cleanup by workers with respiratory protection, contact John Wilkinson at

[email protected] or (415) 715-3120.

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Page 2

Acknowledgment of Receipt & Review of Code of Safe Practices

To All Employees:

Attached is the Code of Safe Work Practices for Cockroaches. These guidelines are provided for your safety.

Your manager or superintendent has reviewed this code with you. It is the responsibility of each employee to

read and comply with this code.

The attached cope of the Code of Safe Work Practices is for you to keep. Please sign and date below and return

only this page to your manager or superintendent.

I have read and understand the Code of Safe Work Practices.

Employee Signature Date

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Code of Safe Work Practices

- Degreasers

Note: Please discontinue the use of Industrial Purple Cleaner and Degreaser, SuperClean Foaming Cleaner-

Degreaser, Easy Off Oven Cleaner and similar products at SFHA properties immediately. These products are

caustic and can cause severe eye and skin burns and can only be used in conjunction with safety goggles and a

portable eye washer at each site. These products, and similar caustic cleaners, can cause severe and permanent eye

injury and blindness.

1. Review the Material Safety Data Sheet (MSDS) and the health, safety and reactivity hazards of all

janitorial and cleaning solvent and products before using.

2. Industrial Purple Cleaner and Degreaser and similar products such as Easy Off Oven Cleaner and

SuperClean Foaming Cleaner-Degreaser have a health hazard rating of ‘3,’ placing it in a category of

severe potential health risk. These products can only be used in conjunction with safety goggles and a

temporary eye wash station at the point of use. Use of safety glasses alone is insufficient. Do not use

any degreasers that contain sodium hydroxide (caustic soda or lye), which may cause severe eye

and skin burns, without goggles and an eye wash in place. 3. Acceptable products, including ProForce Heavy Duty Degreaser and Simple Green, have a health

hazard rating of ‘1.’.

4. Always following the manufacturer’s recommendations regarding concentration and methods of use.

See the manufacturer’s Material Safety Data Sheet (MSDS) for other safety precautions.

5. Dispose of banned products per Golden Gate Scavenger’s guidelines.

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Acknowledgment of Receipt & Review of Code of Safe Practices

To All Employees:

Attached is the Code of Safe Work Practices for Degreasers. These guidelines are provided for your safety.

Your manager or superintendent has reviewed this code with you. It is the responsibility of each employee to

read and comply with this code.

The attached cope of the Code of Safe Work Practices is for you to keep. Please sign and date below and return

only this page to your manager or superintendent.

I have read and understand the Code of Safe Work Practices.

Employee Signature Date

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Code of Safe Work Practices

- Sharps

Note: Sharps are needles, broken glass and china, lancets, piece of metal, staples, razor blades, etc. (i.e., anything

that can cut, slice, or puncture is considered a ‘sharp’.)

1. All ‘sharps’ must be handled with care to prevent injury to you or others.

2. Use the correct ‘sharp’ for the job:

a. Cut paper with scissors.

b. Use a ‘carton opener’ to open cardboard boxes.

c. Never use an unguarded razor blade for any task. These should be used in proper holders and used

for the task for which they were designed.

d. Retract utility knife blades when not in use.

3. Be aware of blood borne pathogens from used needles. Hepatitis B infection can have a range of

illnesses and cause liver damage. Human Immunodeficiency Virus (HIV) is the virus that causes

Acquired Immune Deficiency Syndrome (AIDS). Transmission of HIV, like Hepatitis B, occurs when

contaminated body fluids enter the blood stream. Take precautions when removing needles or syringes

out of grates, bar screens, etc. OSHA recommends vaccination against Hepatitis B for workers likely

to be exposed to blood or syringes at work. Wear heavy gloves when working with items that may

cause cuts or punctures.

4. Wear heavy cotton or leather gloves when handling an object, such as broken glass, that could be

potentially sharp or have rough edges that could cut.

5. Never stick your bare arm into windows or doors with broken glass where sharps or rough edges may

cut yourself.

6. Remove glass chards still in place using pliers or suitable tools, preventing direct contact.

7. Use a broom and dust pan to sweep-up sharps, such as broken glass, and avoid direct contact.

8. Disposal of sharps must protect anyone who may come in contact later, such as co-workers, tenants,

maintenance staff, or yourself. Put the item into a special ‘sharps’ or ‘glass’ cardboard box or

container, when available. If there is none, wrap it well and clearly label “SHARPS – HANDLE

WITH CARE.”

9. Broken glass, needles or other sharp-edged objects shall not be placed in wastebaskets unless properly

protected.

10. Sharp or pointed articles should be stored as to prevent persons from coming in contact with the sharp

edges or points.

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Acknowledgment of Receipt & Review of Code of Safe Practices

To All Employees:

Attached is the Code of Safe Work Practices for Sharps. These guidelines are provided for your safety.

Your manager or superintendent has reviewed this code with you. It is the responsibility of each employee to

read and comply with this code.

The attached cope of the Code of Safe Work Practices is for you to keep. Please sign and date below and return

only this page to your manager or superintendent.

I have read and understand the Code of Safe Work Practices.

Employee Signature Date

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Code of Safe Work Practices

- Vagrancy

People use the term "vagrant" when they want to describe a particular kind of criminal homelessness, usually

involving break-in to a vacant housing unit, or sleeping in a public access area. In such cases, SFHA workers

generally will be unable to appraise the vagrant’s physical and mental ability to support themselves and should be

aware that such conditions may affect their health and safety.

Dealing with homeless people can be fraught with moral danger. Few people would argue that the police should do

what they can to reduce burglary or car theft. Yet there are many strong and organized advocates of the chronically

homeless. Some believe chronic homelessness is a lifestyle choice and, as such, should be protected by law. Others

claim it is a consequence of socio-economic factors, such as high unemployment and the lack of affordable housing,

or that the chronically homeless are victims of abusive childhoods, addiction, or mental illness. In any event, they

oppose criminalizing what they perceive to be a status beyond a homeless person's control. Still others object to the

"criminalization of homelessness" because it violates fundamental constitutional rights, in particular those codified

in the First, Fourth, Eighth, and Fourteenth Amendments.

The U.S. Department of Housing and Urban Development (HUD) classifies homeless people in two broad

categories: sheltered and unsheltered. A "sheltered" homeless person lives in an emergency shelter or transitional

housing. This includes domestic violence shelters; residential programs for homeless or runaway youth; or a hotel,

motel or apartment paid for with a voucher provided by a governmental or private agency because the person is

homeless. An unsheltered homeless person lives in "a place not meant for human habitation, such as cars, parks,

sidewalks, abandoned buildings, or on the street." About 44 percent of homeless people are unsheltered.

Unsheltered homeless are usually single men, who, unlike homeless families, are less likely to live in emergency

shelter, transitional housing, or permanent supportive housing.

Another categorization of homelessness is whether the status is temporary (due to an eviction, prolonged

unemployment, job layoff, or domestic violence) or chronic. The federal definition of chronically homeless is an

"unaccompanied homeless individual with a disabling condition who has either been continuously homeless for a

year or more or has had at least four episodes of homelessness in the past three years" (U.S. Department of Housing

and Urban Development , 2008b:15). About 18 percent of the total homeless population (unsheltered and sheltered

in emergency shelter) is considered chronically homeless, and, of those, two-thirds are unsheltered. In other words,

an estimated 12 percent of the United States' homeless population, or close to 83,000 people, is unsheltered and

chronically homeless.

Compared with the general population, unsheltered homeless are more likely to be male, older, and a minority. A

significant number of transients are addicted to drugs or alcohol and a sizable portion are also mentally ill ("dually

diagnosed").

Panhandling is one way homeless encampment dwellers make money, but more work at odd short-term jobs, such as

street vending and day labor. Collecting cans or bottles is also common. Relatively few receive public benefits. A

very small number engage in prostitution.

Problems associated with vagrancies fall into three categories: impact on the homeless population, impact on the

environment, and impact on the larger community.

Impact on the Homeless Population

Unhealthy conditions. Conditions in vagrant-occupied units can be dangerous to SFHA worker’s health. Garbage

attracts rodents and other vermin. Food cannot be stored, and dishes cannot be washed properly, facilitating the

spread of food-borne diseases. Poor hygiene contributes to health problems. Tuberculosis and sexually-transmitted

diseases are of special concern. Many transients may have addictions to drugs or alcohol. Other environmental

hazards, such as batteries and fuels, may be used for heating and cooking.

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Victimization of the chronically homeless. Not much is known about victimization among this population because

they are not included in large-scale household-based surveys, such as the National Crime Victimization Survey.

Official data, such as the National Incident-Based Reporting System and the Uniform Crime Reports, typically do

not include victims' housing status. Further, specific information on victimization of chronically homeless people

who live in homeless encampments is based on case studies of particular jurisdictions or is anecdotal.

However, smaller studies paint a troubling picture. The chronically homeless report high rates of child and sexual

abuse that occurred before they became homeless. Further, once homeless, the population continues to be

victimized at a rate about twice that of the general population. Chronically homeless people are also more likely

than the general population to be victims of crime against the person than property crime. These patterns are

particularly true for chronically homeless women.

Chronically homeless people are victimized by the public and by their peers. Violence against the homeless

committed by non-homeless offenders appears to be increasing even while violent crimes are generally decreasing.

Many of these incidents are beatings. Over the nine-year period from 1999 to 2007 in the United States, 217

homeless people were killed by those who were not homeless.

Impact on the Environment

In addition to concerns about the hazardous materials mentioned above, which potentially harm both the transients

and the surrounding environment, inadequate human waste disposal can pose a hazard to SFHA workers. Another

hazard linked to homelessness is fire. Vagrants may turn to fires within vacant units for heat and cooking, causing

possible damage to the building and adjoining occupied units.

Impact on the Community

Criminal activity by the chronically homeless. Numerous studies have pointed to a strong relationship between

homelessness and criminality. Yet contrary to popular opinion, the typical chronically homeless person is not a

hardened violent felon, but someone with a disproportionately high arrest rate for crimes such as public intoxication,

petty theft, and trespassing. The longer someone is unsheltered and chronically homeless, the more involved he or

she becomes in criminal behavior, largely due to the increased use of "non-institutionalized survival strategies," such

as panhandling, street peddling, and theft. Chronically homeless people who are mentally ill are arrested more than

those who are not mentally ill.

Many researchers have argued that the high rates of arrest and low-level offending by the chronically homeless are

results of the "criminalization of homelessness." Laws against lying down or sleeping in public, public excretion and

urination, public intoxication, and the like, make it difficult for the street homeless to carry out routine behaviors in

public places. Some police observers report that being homeless subjects people to more strict enforcement for

activities that are dealt with more leniently if the person can show proof of address.

Even if transients are not hard-core violent offenders, evidence from police case studies shows areas adjacent to

transient encampments have higher levels of petty and serious crime unrelated to "routine behaviors," such as drug

dealing and usage, disturbance, theft, prowling, burglary, panhandling, fighting, vandalism, armed robbery, rape,

and aggravated assault. Stolen property, weapons, and wanted felons have been found in homeless encampments.

Threats to business viability. Many chronically homeless behaviors, such as sleeping on the streets, panhandling,

public excretion or urination, and public intoxication, are threatening or undesirable. In some urban settings, police

rate transients and their behaviors as a bigger problem than drugs, car burglaries, public fighting, cruising, or noise.

Housing units near entertainment districts are particularly vulnerable to transient behavior because of the availability

of people with disposable income, park benches, unattended public restrooms, and lax enforcement of laws

governing street behavior. The presence of transients creates an environment of lawlessness.

Illegitimate use of public space. Regular citizens may not use housing development recreational areas, laundries and

other facilities because they fear the spaces are controlled by transients. Often the homeless are victimized at night,

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Page 9

prompting them to sleep only during daylight hours in public places. This condition only exacerbates the conflict

with legitimate facility users.

* *

As you can see from the above discussions, the social-economic impacts and characterization of the problem is quite

complex and the average SFHA workers is not qualified to make detailed evaluations. As a general rule, the

following procedures are recommended:

1. Avoid confrontation with the homeless and vagrants, whenever possible.

2. Do not confront individuals, tenants or vagrants, where acts of violence may be occurring.

Immediately call 911.

3. Do not use threatening language or acts.

4. Announce your presence when entering a unit that may be utilized by squatters. State your intent to

complete work and provide adequate time for the vagrant(s) to move out. Secure the site after

completing your work to prevent reoccurring occupancy.

5. If conditions that place the overall community at high risks are discovered, such as illegal fires in units

for heat or cooking are discovered, immediately report these incidents to the Property Manager so

that corrective actions can be taken. Secure the site after completing your work to prevent reoccurring

vagrancy.

6. Enter break-in units in pairs or advise others of your intended actions and location so they can provide

support, as needed.

7. Be aware of health and safety concerns and wear protective gloves, boots, etc., as warranted. Be aware

of the Bloodborne Pathogen Standards.

8. Refer to SFHA’s Public Operations Phone Lists for the name and phone number of the responsible

Property Manager and San Francisco Police Department Liaison.

9. Call 311 after office hours and on holidays for emergency related issues. When phoning from outside

San Francisco dial (415) 701-2311.

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Page 10

Acknowledgment of Receipt & Review of Code of Safe Practices

To All Employees:

Attached is the Code of Safe Work Practices for Vagrancies. These guidelines are provided for your safety.

Your manager or superintendent has reviewed this code with you. It is the responsibility of each employee to

read and comply with this code.

The attached cope of the Code of Safe Work Practices is for you to keep. Please sign and date below and return

only this page to your manager or superintendent.

I have read and understand the Code of Safe Work Practices.

Employee Signature Date

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Attachment 6

Maintenance Backlog Reduction Plan

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Page 1

SAN FRANCISCO HOUSING AUTHORITY ASSET MANAGEMENT MAINTENANCE PLAN

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MAINTENANCE BACKLOG REDUCTION PLAN

Table of Contents

Introduction

Current Situation

Immediate Steps

Methodology / Staffing / Training

Managing the Process

Tracking, Monitoring and Reporting on Progress

Implementation Schedule – Target Dates

Attachment I – Maintenance Mechanic Training Plan

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INTRODUCTION

The Mission of the San Francisco Housing Authority (SFHA) is to deliver safe and decent

housing for low income households and integrate economic opportunities. This Maintenance

Backlog Strategic Plan is intended to: (1) address the large backlog of repair requests at the

SFHA’s properties in the most cost effective and timely manner and (2) expedite ongoing

property and unit maintenance and repair needs.

If repairs are made on time, major damage can be prevented and the volume of overtime

emergencies can be reduced saving money and more cost effectively providing services. To

dramatically improve the quality of life for residents, SFHA must provide repair and

maintenance to our properties in a more expeditious manner and bring apartments into a good

state of repair. This plan will also put in place a process for monitoring and tracking work orders

that will reduce the current backlog and eliminate an accumulation of backlogged work orders in

the future

CURRENT SITUATION

SFHA has experienced a lack of timeliness in completing repairs, especially high priority repairs.

This is the single biggest factor affecting SFHA’s residents and their quality of life. Residents

repeatedly note that the repairs process is the most unpleasant aspect of living in SFHA housing

citing lack of timeliness and poor customer service as the primary reasons they are dissatisfied.

Requests for service often require four or more calls for service. Maintenance repairs are not

delivered by a site-based, responsive and cost effective manner.

The Challenges

Aging Buildings and Complex Needs: The buildings are aging and reductions in federal funding

have delayed upgrade or replacement of major building systems resulting in an enormous

number of work order requests and multiyear backlog of unfulfilled work order requests and

customer dissatisfaction. Capital needs will exceed $270 million over the next five years for

building operating systems, elevators, roof repairs and exterior work that also directly affect the

quality of life for residents. Delaying these investments makes them much more costly in the

long run, as maintenance needs increase at a higher rate with each year beyond the normal life

cycle of buildings and equipment.

Work Order Backlog: Loss of funding resulted in down-sizing maintenance, custodial, and

grounds keeping employees making it more difficult to sustain a consistent level of customer

service and contribute to resident concerns about general upkeep of buildings and grounds. A

backlog of 3,800 backlogged work orders had accumulated as of July 1, 2013. While this

number was reduced to just over 2,900 by September 20, 2013, 80 of these backlogged work

orders were created between September and December 2012 and have been outstanding for over

nine months. Fourteen percent have been outstanding for more than six months.

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Since January 2013, SFHA has created 23,427 work orders and only closed 21,991 adding 1,436

to the backlog or about 150 additional outstanding work orders per month. Eliminating the

backlog will require SFHA to complete and close the 2,900 outstanding work orders and also

keep up with the 3,340 new work orders requested each month. While these repairs do not

address the structural improvements to the buildings that would ensure fewer emergencies in the

future, they do fulfill the critical livability needs of our residents.

IMMEDIATE STEPS

Eliminate the backlog by June 2014, building on the Stop Loss funded Maintenance

Mechanic positions assigned to specific properties to address a broad range of general

repairs.

Continue to use contractors with Maintenance Mechanic workers while SFHA Maintenance

Mechanics are hired and trained.

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Page 5

Reduce the need for and inconvenience of scheduling separate work orders and appointments

for multiple skilled workers for general repairs by utilizing Maintenance Mechanic workers.

Reduce the time needed to complete repairs, lessen the wait time for all customer requests

and increase responsiveness with on-site general repair workers.

Prioritize and eliminate emergency work orders immediately while timely addressing new

emergency work orders.

Prioritize the oldest routine work orders while timely addressing new routine, unit

preparation and preventive maintenance work orders.

Provide efficiency by scheduling apartments with multiple outstanding repair work orders.

Track and monitor the work order process and progress to prevent the development of future

backlogs.

Analyze current maintenance and repair processes and implement improvements to system

management, from procurement to completion, which will ensure maximum efficiency in the

use of limited staffing and materials resourcing.

Provide tools and supplies needed for faster and more effective responses to repair requests.

METHODOLOGY / STAFFING / TRAINING

SFHA has a current backlog of just over 2,900 outstanding work orders. Recently, SFHA has

been creating over 3,340 per month but closing only 3,270 per month. Eliminating the backlog

will require SFHA to complete and close the 2,900 outstanding work orders and also keep up

with the recent volume of 3,340 new work orders requested each month. Addressing the backlog

within six months would require closing about 3,820 work orders per month (3,340 new work

orders plus 480 outstanding work orders). This is a 17 percent increase over the 3,270 average

number of work orders completed in recent months. Since the recruiting and training of

Maintenance Mechanics will take place over the four to six months of FY 2014, it will take

several months to be able to increase the number of work orders closed and reach a level of

closing 3,820 work orders per month. The implementation schedule provides for nine months to

completely eliminate the work order backlog.

SFHA has been understaffed with maintenance workers for each AMP compared with staffing

levels of other public housing authorities (PHAs) based on units maintained per worker. This

has contributed to the backlog of work orders and the inability to properly maintain properties in

addition to increasing the time it takes to turnover units. The average number of units currently

maintained at the properties by SFHA staff is 85. Including Central Office Cost Center

maintenance, the number of units maintained per staff is 60 while the PHA industry standard 40

to 42 units per maintenance worker.

Implementation of the Maintenance Mechanic position will enable SFHA to comply with the

U.S. Department of Housing and Urban Development Asset Management requirements and

become eligible for Stop Loss funding in the amount of $2.8 million for FY 2013 and $3.3

million for FY 2014. With these funds, SFHA will be able to improve the ratio of maintenance

workers to one worker per 64 units at the properties and one worker to 48.4 units including

COCC maintenance staff. SFHA will then have at least one general repair person located at each

Asset Management Project to provide general plumbing, electrical, carpentry, painting, flooring

and other repairs as needed. For FY 2014, this first transition year to asset management

compliant site-based maintenance, there will be a total of 27 Journey and Trainee Maintenance

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Page 6

Mechanic, 25 Maintenance Generalist I and 13 Maintenance Generalist II workers at our

properties. In addition to the site based maintenance workers, there will be 27 centralized

specialized craft workers who provide centralized maintenance services under a reasonable cost

fee-for service arrangement, to address major repairs. Overall, this is a 16 percent increase in

maintenance staffing.

Public Housing Organization - Senior

Director of Public Housing Operation –Senior Properties (13 AMPS – 2,505 Units)

Program Manager II

Area Manager

Vacant

Property Manager II

AMP 972 (285 Units)

Sabrina Hoang

Eligibility Worker II

Donna Mei

Maintenance

Mechanic

Maint. Gen I

Maint Gen I

Maint. Gen II

Property Manager II

AMP 976 (286 Units)

Henry Kwan

Eligibility Worker II

Truly Gee

Maintenance

Mechanic

Maint Gen I

Maint Gen I

Maint Gen. II

Property Manager II

AMP 977 (221 Units)

Tyrenda Dixon

Eligibility Worker

Teresa Lee

Maintenance Mechanic

Maint Gen I

Maint Gen I

Maint. Gen II

Property Manager II

AMP 978 (206 Units)

Cheryl Lewis

Eligibility Worker

Komal Goundar

Maintenance Mechanic

Maint Gen I

Maint. Gen II

Property Manager I

AMP 979 (110 Units)

Denise Kimble

Maintenance Mechanic

Maint Gen I

Property Manager I

AMP 980 (114 Units)

Marie Swanson

Maintenance Mechanic

Resident

Maint Gen I

Property Manager I

AMP 981 (196 Units)

Cassia Smith

Eligibility Worker I

T. Robinson

Maintenance

Mechanic

Maint Gen I

Maint. Gen II

Property Manager I

AMP 982 (112 Units)

Jessica Nam

Maintenance

Mechanic

Maint Gen I

Property Manager II

AMP 983 (276 Units)

Suresa Tauai

Eligibility Worker II

M. Chan

Maintenance Mechanic

Maint Gen I

Maint. Gen I

Maint Gen II

Property Manager I

AMP 984 (139 Units)

John Adekunjo

Eligibility Worker II

Carol Cameron

Maintenance Mechanic

Maint Gen I

Property Manager I

AMP 985 (137 Units)

Fern Hunt

Maintenance Mechanic

Maint Gen I

Property Manager II

AMP 986 (277 Units)

Lorraine Dacanay

Eligibility Worker I

J. Campos

Maintenance Mechanic

Maint Gen I

Maint Gen I

Maint. Gen II

Property Manager I

AMP 987 (149 Units)

Harriet Wood

Eligibility Worker I

K. Goundar

Eligibility Worker I

R. Gebremedhin

Maintenance Mechanic

Maint. Gen. I

13 Maintenance Mechanics19 Maintenance Gen. I

8 Maintenance Gen. II

9/19/2013

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Page 7

Public Housing Organization - Family

Director of Public Housing Operation

(10 AMPS – 2,882 Units)

Program Manager II

Area Manager

Miguel Paltao

Property Manager II

AMP 968 (785 Units)

Will Daniels

Property Manager I

Candace Walton-Fisher

Eligibility Workers

Two (2)

Maintenance Mechanics

Two (1 res,)

Maint Gen I Two (2)

Maint. Gen II Seven (7)

Recyclers

Five (5)

Property Manager II

AMP 970 (226 Units)

Marvin Herrell

Eligibility Worker I

Vanessa Buford

Maintenance Mechanic

Maint Gen I

Maint Gen II

Property Ma II AMP 973 (213 Units)

Cherice Jackson

Eligibility Worker II

Mittie Agho

Maintenance Mechanic

Maintenance Mechanic

Resident

Maint Gen II

Property Manager II

AMP 975 (256 Units)

Gwen Washington

Eligibility Worker I

Paulo Liwanag

Maintenance Mechanic

Maintenance Mechanic

Resident

Maint Gen II

Maint Gen II

Program Manager II

Area Manager Kendra

Crawford

Property Manager II

AMP 966 (276 Units)

Renita Mason

Eligibility Worker II

Alyce-Stene Rhodes

Eligibility Worker II

Lima Ilalio

Maintenance Mechanic

Maint Gen I

Maint Gen II

Maint. Gen. II

Property Manager II

AMP 967 (469 Units)

Tim Barrow

Property Mgr. Tanya Purifoy

Eligibility Worker II

Alyah Allen

Eligibility Worker II

Janet Gray

Maintenance Mechanic

Two (1 res)

Maint. Gen I

One (1)

Maint Gen II

Four (4)

Property Manager II

AMP 969 (136 Units)

Kim Reeder

Eligibility Worker II

Dawne Jones

Maintenance Mechanic

Maint Gen II

Property Manager I

AMP 971 (159 Units)

Rene Scott

Maintenance

Mechanic

Maint Gen II

Property Manager I

AMP 974 (131 Units)

Donise Manchester

Eligibility Worker II

Whaticia Patterson

Maintenance Mechanic

Maint Gen II

Property Manager II

AMP 988 (203 Units)

Phillip Tam

Eligibility Worker I

Marshall Johnson

Maintenance Mechanic

Maint Gen I

Maint Gen II

14 Maintenance Mechanics5 Maintenance Gen. I

20 Maintenance Gen. II

9/19/2013

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Page 8

Public Housing Organization – COCC Maintenance

Director of Maintenance

John Wilkinson

Steamfitter

Steamfitter

Plumber Foreman

Plumber Foreman

Plumber Journey

Plumber Journey

Plumber Journey

Plumber Journey

Plumber Journey

Plumber Journey

Electrician Foreman

Electrician Journey

Electrician Journey

Electrician Journey

Carpenter Foreman

Carpenter Journey

Carpenter Journey

Carpenter Journey

Painter Foreman

Painter Foreman

Painter Journey

Painter Journey

Glazer

Glazer

Glazer

Tile Layer

Tile Layer

Maint. Gen I

1815 Egbert

27 Specialized Craft Workers1 Maintenance Gen. I3 Maintenance Gen. II

9/19/2013

SFHA has developed both journey-level and trainee level Maintenance Mechanic classifications.

The Journey level position will perform the full range of repairs and duties required to ensure

that Authority buildings and facilities provide the highest level of safety for public and staff use.

The workers will be responsible for performing skilled and semi-skilled facilities and equipment

maintenance tasks, which may include custodial work. The trainee or entry-level classification

will perform or assist with the repairs or duties required to ensure that Authority buildings and

facilities provide the highest level of safety for public and staff use. These workers will be

provided with on-the-job as well as training curriculum to gain the requisite skills and experience

to perform skilled and semi-skilled facilities and equipment maintenance tasks, which may

include grounds keeping and custodial work. (See Attachment I Training Program) The trainees

will advance, upon successful completion of a San Francisco Housing Authority approved

training program, to the journey-level Maintenance Mechanic classification. They will both be

supervised by their property manager.

Work orders will be completed mainly by the 27 Maintenance Mechanics and 27 specialized

craft workers. Once fully staffed and trained, the 54 workers will be expected to complete an

average of at least four to six work orders per day and work 17 days per month (20 working days

less vacation and holidays) in order to address 3,820 work orders per month and eliminate the

2,900 backlog in six months.

A work order for minor repairs completed by a Maintenance Mechanic is estimated to take .5

hours to complete or up to six hours for more extensive work. While installing a shower rod

may take only 30 minutes, replacing a light switch or a toilet flush valve is estimated to take 90

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Page 9

minutes. Re-tiling a room or painting a small vacant unit will take six hours. On an average day,

a Maintenance Mechanic worker based at property will have an estimated seven hours to

complete work orders based on work day hours less time to pick up work orders and return

completed work orders to the property manager.

Specialized Centralized Craft workers address the more complex plumbing, steam fitting,

electrical, carpentry, flooring, glazing and painting tasks. By adding Maintenance Mechanics,

SFHA will be able to complement the specialized crafts with workers at the properties who will

take care of the enormous volume of routine maintenance work orders. This will help to reduce

the work order backlog and result in cost savings to the Authority. Craft workers dispatched

from the central office have an average of only four to five hours to complete work orders during

the day after adjusting for travel time to and from the office and properties around the City. This

is a 28 percent to 42 percent loss in productivity.

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Page 10

San Francisco Housing Authority

MAINTENANCE MECHANIC WORK - cost estimate using SFHA Craftworkers & Maintenance Mechanics 9/18/2013

Task SFHA Craftworkers Maintenance Mechanic

est.

hours

total

hourly

rate total cost

Average

hourly

rate

Average

total cost

per task Repair faucet washers, seats, stems, spigots, valves, and hardware

1.75 $ 95.92 $ 167.85 $ 47.48 $ 83.09

Repair water leak 1.5 $ 95.92 $ 143.87 $ 47.48 $ 71.22

Replace and/or repair flush valve 1.5 $ 95.92 $ 143.87 $ 47.48 $ 71.22

Replace and/or repair flush tank hardware 2.5 $ 95.92 $ 239.79 $ 47.48 $ 118.70

Clear clogged p-trap 2.75 $ 95.92 $ 263.77 $ 47.48 $ 130.57

Clear backed-up toilet 2.75 $ 95.92 $ 263.77 $ 47.48 $ 130.57

Clear drain and soil line 5.25 $ 95.92 $ 503.56 $ 47.48 $ 249.27

Repair/replace/install faucet 1.75 $ 95.92 $ 167.85 $ 47.48 $ 83.09

Repair/replace/install showerhead 1 $ 95.92 $ 95.92 $ 47.48 $ 47.48

Repair/replace/install towel rack 0.75 $ 95.92 $ 71.94 $ 47.48 $ 35.61

Repair/replace/install toilet seat 0.75 $ 95.92 $ 71.94 $ 47.48 $ 35.61

Repair/replace/install toilet paper holder 0.5 $ 95.92 $ 47.96 $ 47.48 $ 23.74

Repair/replace/install shower rod 0.5 $ 95.92 $ 47.96 $ 47.48 $ 23.74

Replace interior/exterior incandescent bulb 1 $ 88.54 $ 88.54 $ 47.48 $ 47.48

Replace interior/exterior fluorescent bulb 0.75 $ 88.54 $ 66.40 $ 47.48 $ 35.61

Replace interior/exterior LED bulb 1.5 $ 88.54 $ 132.81 $ 47.48 $ 71.22

Replace fuse 1.25 $ 88.54 $ 110.67 $ 47.48 $ 59.35

Replace switch 1.75 $ 88.54 $ 154.94 $ 47.48 $ 83.09

Task SFHA Craftworkers Maintenance Mechanic

est.

hours

total

hourly

rate total cost

Ave

rage

hou

rly

rate

Average total cost

per task

Replace outlet face plate 1 $ 88.54 $ 88.54 $ 47.48 $ 47.48

Replace 110 light fixture, outlet, and switch 1.5 $ 88.54 $ 132.81 $ 47.48 $ 71.22

Reset circuit breaker 0.5 $ 88.54 $ 44.27 $ 47.48 $ 23.74

Plug in stove 0.5 $ 88.54 $ 44.27 $ 47.48 $ 23.74

Plug in refrigerator 0.5 $ 88.54 $ 44.27 $ 47.48 $ 23.74

Replace smoke and carbon monoxide back-up battery

0.5 $ 88.54 $ 44.27 $ 47.48 $ 23.74

Replace hardwired smoke and carbon monoxide detector

2.25 $ 88.54 $ 199.21 $ 47.48 $ 106.83

Replace range hood fan and filter 2.75 $ 88.54 $ 243.48 $ 47.48 $ 130.57

Hang door 1.75 $ 67.37 $ 117.89 $ 47.48 $ 83.09

Install window 3.25 $ 67.37 $ 218.95 $ 47.48 $ 154.31

Repair/replace door hardware 1.75 $ 67.37 $ 117.89 $ 47.48 $ 83.09

Repair/replace window hardware 2.75 $ 67.37 $ 185.26 $ 47.48 $ 130.57

Re-glaze window 2.75 $ 71.37 $ 196.28 $ 47.48 $ 130.57

Repair cabinet 2.75 $ 67.37 $ 185.26 $ 47.48 $ 130.57

Install cabinet 2.75 $ 67.37 $ 185.26 $ 47.48 $ 130.57

Install handrail 1.75 $ 67.37 $ 117.89 $ 47.48 $ 83.09

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Page 11

Repair roof 4.75 $ 67.37 $ 320.00 $ 47.48 $ 225.53

Repair gutter 2.75 $ 67.37 $ 185.26 $ 47.48 $ 130.57

Repair downspout 1.75 $ 67.37 $ 117.89 $ 47.48 $ 83.09

Replace floor tile 4.75 $ 68.20 $ 323.95 $ 47.48 $ 225.53

Task SFHA Craftworkers Maintenance Mechanic

est.

hours

total

hourly

rate total cost

Ave

rage

hou

rly

rate

Average total cost

per task

Replace carpet 4.75 $ 68.20 $ 323.95 $ 47.48 $ 225.53

Patch plaster wall 1.75 $ 67.37 $ 117.89 $ 47.48 $ 83.09

Patch plaster ceiling 2 $ 67.37 $ 134.74 $ 47.48 $ 94.96

Board-up unit 4.75 $ 67.37 $ 320.00 $ 47.48 $ 225.53

Replace window shade 1 $ 67.37 $ 67.37 $ 47.48 $ 47.48

Repair mailbox 1.5 $ 67.37 $ 101.05 $ 47.48 $ 71.22

Assist with resident lock-out 2.5 $ 67.37 $ 168.42 $ 47.48 $ 118.70

Mix plaster and drywall mud 2 $ 67.37 $ 134.74 $ 47.48 $ 94.96

Remove old plaster and lathe 4.5 $ 67.37 $ 303.16 $ 47.48 $ 213.66

Install lathe, ground coat, and white coat 6 $ 67.37 $ 404.21 $ 47.48 $ 284.88

Install drywall 5 $ 67.37 $ 336.84 $ 47.48 $ 237.40

Repair drywall, bend and feather edges to match surrounding surfaces

6 $ 67.37 $ 404.21 $ 47.48 $ 284.88

Prep surface for painting (patching plaster holes, sanding, scraping or masking)

6 $ 62.06 $ 372.34 $ 47.48 $ 284.88

Paint with brushes, rollers, or sprayers 6 $ 62.06 $ 372.34 $ 47.48 $ 284.88

Perform touch-up painting afterwards 5 $ 62.06 $ 310.28 $ 47.48 $ 237.40

Spot paint metal surfaces for corrosion control

4.5 $ 62.06 $ 279.26 $ 47.48 $ 213.66

Abate graffiti 6 $ 62.06 $ 372.34 $ 47.48 $ 284.88

Task SFHA Craftworkers Maintenance Mechanic

est.

hours

total

hourly

rate total cost

Ave

rage

hou

rly

rate

Average total cost

per task Eradicate mold and mildew 8 $ 62.06 $ 496.45 $ 47.48 $ 379.84

Repair cracked concrete 6 $ 67.37 $ 404.21 $ 47.48 $ 284.88

Replace broken ceramic tile 6 $ 68.20 $ 409.20 $ 47.48 $ 284.88

Re-grout ceramic tile 6 $ 68.20 $ 409.20 $ 47.48 $ 284.88

Replace rubber base 5 $ 68.20 $ 341.00 $ 47.48 $ 237.40

Caulk tub 4.25 $ 68.20 $ 289.85 $ 47.48 $ 201.79

Seal exterior concrete wall 6 $ 67.37 $ 404.21 $ 47.48 $ 284.88

Install roof, gutters, and downspouts 8 $ 67.37 $ 538.95 $ 47.48 $ 379.84

Repair roof, gutters, and downspouts 8 $ 67.37 $ 538.95 $ 47.48 $ 379.84

Maintain roof, gutters, and downspouts 8 $ 67.37 $ 538.95 $ 47.48 $ 379.84

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Page 12

MANAGING THE PROCESS

Daily

Property Managers – At the start of the day, property managers must:

Review requests for work from 311 and residents and enter the work orders into the PHA

Partner system, assigning general repair work to the Maintenance Mechanics, complex

work to the crafts and specialized work to contractors.

Property Managers and COCC Craft Foremen – At the start of the day:

Review new and outstanding work orders in PHA Partner based on SFHA revised

priorities:

1. Emergency – within 24 hours (stop sewage overflow in unit, repair gas leak,

secure unit damaged by fire)

2. Routine – 30 days (repair inoperative light switch, replace cracked toilet seat)

3. Unit Preparation – 30 calendar days

4. Preventive maintenance/deferred/cycle – 6 months (replace rotted gutters and

missing downspouts, paint interiors.

5. Extraordinary/capital projects – 1 year (replace roof, resurface parking lot,

rehabilitate fire damaged units).

Review daily assignments: Property Managers with on-site Maintenance Mechanics and

contractor(s) as needed, COCC Craft Foremen with craft workers by iPad Tablet to:

1. Ensure that all emergency work orders are being addressed within 24 hours and

that any outstanding open emergency work orders beyond 24 hours are the highest

priority starting with those that have been outstanding for the longest period of

time.

2. Ensure that all routine high priority work orders are being addressed within 72

hours and that any outstanding open routine high priority work orders beyond 72

hours are the next highest priority.

3. Ensure that other routine work orders are being addressed beginning with those

that have been outstanding for the longest period of time and where there are

multiple work orders at a particular address.

4. Ensure unit preparation and preventive maintenance work orders are on schedule

for completion.

COCC Craft Workers – During the day, complete and close out work order assignments by iPad

tablet.

Property Managers – At the end of each day, close all work orders completed by the site-based

Maintenance Mechanics and contractors in the PHA Partner System.

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Page 13

TRACKING, MONITORING AND REPORTING ON PROGRESS Daily, the Director of Property Operations, Area Managers and Director of Maintenance must

review the work order status with PHA Partner and Tableau to confirm that progress is being

made toward reducing the backlog of outstanding work orders at all properties. If work orders

are not being reduced at a property or properties, the situation must be evaluated and a plan of

action to correct the problem must be put in place. Possible problems might be due to inadequate

staffing, staff unclear on assignments, work beyond the scope of the Maintenance Mechanic,

additional training needed for the Maintenance Mechanic, additional training needed for the

property manager on the work orders and the computer system, property manager and/or craft

worker failure to close out work orders daily, a system wide problem that needs to be addressed

as a capital project and/or not closing out completed work orders.

SFHA’s Manager of Vacates, Metrics, HQS and HOPE VI will monitor progress of the Work

Order Reduction Plan and where necessary, recommend corrective actions. A weekly summary

report will be provided to the Director of Public Housing Operations and the Acting Executive

Director. The Board of Commissioners will receive monthly reports. The monitoring will be

based on reports listed below and property site visits to identify problem areas and provide

specific recommendations for corrective actions.

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Page 14

Reports

All Open Work Orders by Date Requested, Priority and Property (Work Orders created in date

range)

Review all work orders by date, priority and property. Recommend corrective action so

that those work orders are of high priority and that have been long outstanding can be

identified and addressed quickly.

Open Work Orders by Priority, Property and Craft

Establish by work order type, whether work orders are being addressed within the priority

timelines established by SFHA (emergency, routine, etc). Identify if certain properties or

crafts are having difficulty completing and closing work orders. Recommend corrective

actions to increase responsiveness and efficiency: staff training and oversight, additional

staff, capital project to address building wide problem, etc.)

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Page 15

Open Work Orders by Property and Unit

Since properties vary in number of units, smaller properties may have more outstanding

work orders per unit than is apparent looking at just the total number of open work orders

for a property. Recommend corrective actions to prioritize the units in smaller properties

with multiple outstanding work orders.

Work Orders Created by Month and Closed by Month for the Current Year

This will help in determining large shifts in volume. Recommend corrective actions and

the possible need for additional or reduced work force.

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Page 16

Work Orders Closed by Year by Month and Average Days to Close

This will help in determining staffing needs at specific properties. Recommend

corrective actions and the possible need for shifting maintenance workers from sites with

high volume work orders to properties with a lower volume of work orders.

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Page 17

IMPLEMENTATION SCHEDULE – TARGET DATES

Since the recruiting and training of Maintenance Mechanics will take place over the four to six

months of FY 2014, it will take several months to be able to increase the number of work orders

closed and reach a level of closing 3,820 work orders per month. The implementation schedule

provides for nine months to completely eliminate the work order backlog.

Work

Order

Status

Oct

2013

Nov

2013

Dec

2014

Jan

2014

Feb

2014

March

2014

April

2014

May

2014

June

2014

Starting

Backlog

2,900

2,800

2,650

2,450

2,150

1,800

1,400

960

480

Opened

3,340

3,340

3,340

3,340

3,340

3,340

3,340

3,340

3,340

Closed

3,440

3,490

3,540

3,640

3,690

3,740

3,780

3,820

3,820

Ending

Backlog

Balance

2,800

2,650

2,450

2,150

1,800

1,440

960

480

0

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Page 18

ATTACHMENT I

MAINTENANCE MECHANIC TRAINING PLAN

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Page 19

Maintenance Mechanic Training Program

September 26, 2013

CONFIDENTIAL DRAFT

1

Program Definition

The San Francisco Housing Authority Maintenance Mechanic Training Program will produce qualified Maintenance Mechanics to work on public housing properties. The Maintenance Mechanics will be able to apply a variety of skills to respond to resident property needs in a timely and cost effective manner. Given the current health and safety needs, the program will be accelerated.

3

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Page 20

Program Outline Training candidates will be sourced from existing employees in the San Francisco

Housing Authority Maintenance Generalist 1 & 2 classifications and Housing Authority residents.

Current SFHA employee candidates will compete for training positions. Resident candidates will be selected then referred to the L261 Laborers hiring hall to be

processed. Current employees who become Trainees will maintain their current salary and benefits

during the training period. New hire Residents will start at Trainee step 1 and will be members of the L261 Laborers benefit program.

When a Trainee successfully completes the program, he/she will be automatically placed into the Maintenance Mechanic Journey-level position.

If an employee Trainee is unsuccessful in the training program, is released non-punitively from the program or voluntarily resigns the program, he/she will return to his/her previously held position, if any. This will be in effect for the duration of the program.

Simultaneously, the Housing Authority will hire journey-level Maintenance Mechanics through the L261 Laborer’s hiring hall. Employees are encouraged to apply.

Laborer Foremen and Property Managers will be trained to manage the Maintenance Mechanics Journey-level and facilitate the learning process for Trainees.

4

Program Development Classification established. Analysis of Work Orders. Selection Process developed. HUD Staffing Ratio calculated. Staffing Plan determined. Timing established. Program Manager identified. Maintenance Mechanic Training Program developed.

Courses Trainers Methodology Location Process

Laborer Supervisor and Property Manager Training developed.

5

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Page 21

Classifications & Conditions

Maintenance Mechanic, Journey-level Classification Specification Assign to L261 Enroll in PERS retirement and PMCA 80/20 health plan.

Maintenance Mechanic Trainee classification Assign to L261 Current employees who become Trainees will maintain their current

salary and benefits during the training period. They will be assigned from their current classification to the Trainee classification.

New hires will be start at Trainee salary step 1 with Laborer’s benefits.

If an employee Trainee is unsuccessful in the program, is released non-punitively from the program or voluntarily resigns the program, he/she will return to his/her previously held position, if any. This will be in effect for the duration of the program.

Upon successful completion of the training program, incumbent will be automatically appointed to the Maintenance Mechanic Journey position.

6

Analysis of Work Orders

8

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Page 22

HUD Staffing Ratios One Maintenance Worker (includes: Maintenance Mechanics,

Crafts and Maintenance Generalist 2 Laborer) per 40 public housing units – per HUD Maintenance Handbook 1985.

HUD letter 3/26/13

HUD’s “maintenance” ratio results in approximately 134 Maintenance (Maintenance Mechanic/Craft/Maintenance Generalists) positions for SFHA’s 5,371 units.

Currently, SFHA employs 28 Craft and 66 Maintenance Generalists = 94 employees.

HUD’s current regional expectation is one Maintenance Mechanic per 24 AMPs.

9

Program Timing

Determine Staffing Needs

Analyze Work Orders

Develop Training Program

Train Laborer Foremen

Start Maintenance

Mechanic

Implement Training Program

Start Trainees

June 2013 July 2013 August 2013 September 2013 September 2013 October 2013 November 2013

11

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Page 23

Maintenance Mechanic Trainee Calendar

September October November December

12

• Laborer’s School Visit. 9.6.13

• Laborer’s School Develop Curriculum. Due 9/23/13.

• Complete Laborer’s Union agreement and fees.

• Develop Trainee Job Description.

• Develop Oral Interview and Practical Exam.

• Start pilot Training Program for 5 Laborer Foremen.

Journey Level• Develop 7 day assessment

for Journey-level Maintenance Mechanics

• Hire Journey-level.• Assess Journey-level.

• Post Trainee job internally and insert in MG 1&2 paychecks.

• Post Trainee job at properties and insert in Residents Rent Statements.

• Conduct interviews and practical exam.

Journey Level• Start next group of

Journey-level Maintenance Mechanics

• Start first class of Trainees.• Twelve week training

period.

Training Program – Initial Curriculum Plumbing

14

Maintenance Mechanic Craft Plumber

Drain clearing,

P-trap replacement,

Shower head replacement,

Towel racks,

Toilet paper holders and

Shower rods.

Sink Clogged:

Drain clean

Plunge

Hand snake

P-trap clean

Bath tub clogged:

Plunge

Toilet backed up:

Plunge

Snake

Toilets:

Replace inner workings of toilets

Replace toilets and/or wax seal

Gutters:

Clear and replace gutters and downspouts.

Faucet replace? (maybe phase 2 training)

Other simple fixture replacements.

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Page 24

Training Program – Initial Curriculum

Maintenance Mechanic Craft Carpenter

Unit board-ups,

Shades,

Lock outs,

Interior door locks (passage and privacy),

Door stops,

Closet door repair,

Door hinges,

Small areas of dry wall patch.

Door hinge repair/replace.

Door handle repair.

Dry wall patch.

Drawer front repair.

Cabinet door replace.

Shades repair/replace.

Cut walls.

Medicine cabinet replace.

Closet door repair/rehang/replace.

Tighten loose screws.

Window/screen stuck and window lock stuck.

Repair mail boxes and replace locks on boxes.

Carpentry

15

Training Program – Initial Curriculum Painting

Maintenance Mechanic Craft Tile Layer

Small area tile,

Rubber base replacement,

Tub caulking.

Tile Laying

17

Maintenance Mechanic Craft Painter

Touch up,

Small area painting,

Graffiti,

Small area mud and tape.

Exterior Walls

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Page 25

Training Program - Trainers

Laborers’ Training and Retraining Trust Fund of Northern California. San Ramon.

On the Job Training – Laborer Foremen, Property Managers and Maintenance Mechanic Journey-level.

Laborer Foremen trained at Laborers’ school to direct Maintenance Mechanics work.

Property Managers trained to direct Maintenance Mechanic work orders.

18

Training Program - Location

Laborers’ school, San Ramon.

Housing Authority site.

On the Job Training on Public Housing units.

20

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Page 26

Training Program - Process

Journey-level Maintenance Mechanic Job Description established.

Trainee Job Description established. Union input. Course selection. Learning Plan and curriculum developed. Trainers identified. Facilities selected. Trainee selection. Train Laborer Foremen to manage Trainees. Train Property Managers to distribute work orders per job

classification.

21

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Attachment 7

Plan to address the non-performing AMPs

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Development AMP #Total #

Units

Occupancy

<95% Jan-

Dec 2013

PHAS

score <70

FY 2013

TAR >7%

Mar-Dec

2013

operating

budget

deficit

10/24/13

utility >120%

agency avg

Sept 2013

Significant

crime/drug

problems

Other major management problems (as of November 2013)

Holly CourtsAlemany

Potrero Terrace 967 469 91 50 90 yes no yes Rent collection, maintenance, lease enforcement, staffing issue, unit turn overSunnydale

602-642 VelascoWestside Courts 969 136 96 62 94 yes no some Maintenance, staffing issue, unit turn over, rent collectionWestbrook Apts. 970 226 93 50 83 no N/A yes rent collection, maintenance, lease enforcement, staffing issue and unit turn overPotrero Annex 971 150 95 60 81 no no yes Rent collection, maintenance, lease enforcement, staffing issue, unit turn over

Ping Yuen227 Bay St.

Hunters Point A - WestHunters Point A - East

Hunters View 974 119 100 40 55 yes N/A yes rent collection, maintenance, lease enforcement, staffing issue and unit turn overAlice Griffith 975 256 89 59 79 yes yes yes rent collection, maintenance, lease enforcement, staffing issue and unit turn over

Ping Yuen North990 Pacific

1880 Pine St.1760 Bush St.

Rosa Parks Apts.Joan San Jules Apts.

255 Woodside 979 110 96 96 98 yes no some maintenance, staffing issue and unit turn overMission Dolores

363 Noe St.350 Ellis St.666 Ellis St.

3850-18th/255 Dorland101 & 103 Lundy Lane320/330 Clementina 983 276 99 91 100 yes no some maintenance, staffing issue and unit turn over

Kennedy Towers2698 California St.

4101 Noriega StGreat Highway

409 Head/200 Randolph1750 McAllister St.

345 Arguello462 Duboce

25 Sanchez St.491-31st Ave.

939 Eddy St951 Eddy Street

430 TurkRobert B. Pitts 988 203 98 69 93 yes no yes Maintenance, staffing issue, unit turn over, rent collection

5,332

red = senior/disabled developments

*To Be Determined - HUD has not yet scheduled for the FY2013 inspection

some Maintenance, staffing issue, unit turn over, rent collection

92 96 no some Maintenance, staffing issue, unit turn over, rent collection

some Maintenance, staffing issue, unit turn over

yes

yes

yes

no

yes89 90

Great Highway -

N/A;

Noriega/Head/Ra

ndolph &

McAllister - yes

some Maintenance, staffing issue, unit turn over, rent collection

94 94 no some maintenance, staffing issue, unit turn over and rent collection

no some Maintenance, unit turnover

68 98 no some Maintenance, unit turnover

yes Maintenance, unit turn over, rent collection94

yes

yes

yes

98

97

43 76 N/A yes rent collection, maintenance, lease enforcement, staffing issue and unit turn over

74 100 no some maintenance, staffing issue, unit turn over and rent collection

96 100 no some maintenance, staffing issue and unit turn over

62 99 no some maintenance, staffing issue, unit turn over and rent collection

94 101

97

62 88 N/A

98

98

97

96

98

96

*TBD 86 no

80 99 no

69 99939/951 Eddy -

N/A

93 350 - yes

no

no

no

986 276

987 149

Total

96

91

98

91

98

982 109

984 138

985 137

978 206

980 114

981 196

973 213

PERFORMING AND NON-PERFORMING AMPS AS OF 1/2/14

976 292

977 221

966 276

968 775

972 285

yes rent collection, maintenance, lease enforcement, staffing issue and unit turn over

yes Rent collection, maintenance, lease enforcement, staffing issue, unit turn over

no

yes

no

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MANAGEMENT PLAN FOR NON-PERFORMING AMPS

AMP 966 HOLLY COURTS / ALEMANY – 276 TOTAL UNITS

The Alemany/Holly Courts Asset Management Project maintains 96 percent occupancy, a

balanced operating budget and utility expenditures with 120 percent of the agency average. At

the same time, the properties recently received a PHAS REAC physical inspection score of 62,

have tenant accounts receivable at 12 percent and some crime and drug problems.

The agency is targeting additional management resources to improve the development’s rent

collections, property conditions and crime problems. On August 22, the Board of

Commissioners adopted Rent Collection Policies and Procedures and subsequently established a

late fee charge and schedule of maintenance fees for tenant caused damage. Property managers

received six trainings at their bi-weekly property manager meetings on the policy, procedures,

best practices and unlawful detainer process. Eighteen resident workshops have been conducted.

Staff met with HOPE SF service providers to assist with continuous outreach to residents in

addition to the City’s Human Services Agency and the Department of Aging and Adult Services

to develop modified assistance payment plans for residents.

We expect steady progress as SFHA implements these improvements at the Alemany/Holly

Courts AMP as the property manager spends more time counseling residents on the importance

of paying rent, making sure that work order requests are addressed timely, issuing 14 day notices

to delinquent residents and when necessary, referring cases for legal action.

Built in 1940, Holly Courts is the oldest of SFHA’s properties. Alemany was built in 1955 and

also has obsolete systems and extensive capital needs. Maintenance Mechanics have been

assigned to maintain the properties and efficiently complete work orders for plumbing, electrical,

carpentry, painting, flooring and other repairs.

On September 27, 2013, SFHA applied for the Rental Assistance Demonstration (“RAD”)

Program offering the opportunity to increase subsidy income, preserve the housing units as

affordable housing for the long-term, and to rehabilitate and recapitalize these developments in a

manner that will maintain their physical and economic viability for at least 20 years. The

conversion to RAD addresses the long term viability in light of reduced current and future

federal funding for public housing capital improvements and operations. In applying to HUD for

this RAD authority, the Authority seeks to improve the residents’ quality of life, to provide

supportive services and employment opportunities for its residents and to participate in any

revenues or income streams produced by the newly upgraded and refinanced housing through

annual ground lease payments.

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AMP 967 POTRERO TERRACE – 469 TOTAL UNITS

The Potrero Terrace Asset Management Project (AMP) maintains 91 percent occupancy,

received a PHAS REAC physical inspection score of 50, has tenant accounts receivable at 10

percent, has a slight operating budget deficit and some crime and drug problems.

SFHA is targeting additional management resources to improve the development’s occupancy,

turnover and rent collection. In order to minimize the impact of the fact that potential residents

often turn down units at the property, management will undertake lease-up fairs to show the

property to more prospective renters. Built in 1941, Potrero Terrace is the second oldest of

SFHA’s properties and has obsolete systems and extensive capital needs. Maintenance

Mechanics have been assigned to maintain the properties to more cost effectively and efficiently

complete work orders for plumbing, electrical, carpentry, painting, flooring and other repairs.

Maintenance staff will be directed to address the most urgent physical needs of the property.

This will improve property conditions and reduce costs for a balance budget. Planned security

cameras and continued collaboration with the SF Police Department will reduce crime and drug

problems. The goal of these efforts will be to reduce the vacancy from nine percent in the next

fiscal year and to three percent in the following year.

On August 22, the Board of Commissioners adopted Rent Collection Policies and Procedures

and subsequently established a late fee charge and schedule of maintenance fees for tenant

caused damage. Property managers received six trainings at their bi-weekly property manager

meetings on the policy, procedures, best practices and unlawful detainer process. Eighteen

resident workshops have been conducted. Staff met with HOPE SF service providers to assist

with continuous outreach to residents in addition to the City’s Human Services Agency and the

Department of Aging and Adult Services to develop modified assistance payment plans for

residents.

We expect steady progress as SFHA implements these improvements at Potrero Terrace as the

property manager spends more time counseling residents on the importance of paying rent,

making sure that work order requests are addressed timely, issuing 14 day notices to delinquent

residents and when necessary, referring cases for legal action.

Potrero Terrace is designated as a HOPE SF site and plans are underway, with assistance from a

Choice Neighborhoods Planning Grant, for revitalization into a new mixed income community

with one-for-one replacement of the public housing and additional affordable and market

housing. With our developer partners and a collaboration of City agencies, SFHA intends to

apply for a CNI Implementation Grant in 2014.

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AMP 968 SUNNYDALE – 775 TOTAL UNITS

The Sunnydale/Velasco Asset Management Project (AMP) maintains 91 percent occupancy, has

tenant accounts receivable at 14 percent and has some crime and drug problems. It has an

operating budget surplus and the PHAS REAC inspection has not been conducted.

SFHA is targeting additional management resources to improve the development’s occupancy,

turnover and rent collection. In order to minimize the impact of the fact that potential residents

often turn down units at the property, management will undertake lease-up fairs to show the

property to more prospective renters. Built in 1941, Sunnydale is one of the oldest of SFHA’s

properties and has obsolete systems and extensive capital needs. Maintenance Mechanics have

been assigned to maintain the properties to more cost effectively and efficiently complete work

orders for plumbing, electrical, carpentry, painting, flooring and other repairs. Maintenance staff

will be directed to address the most urgent physical needs of the property. This will improve

property conditions and reduce costs for a balance budget. Recently installed security cameras

and continued collaboration with the SF Police Department are reducing crime and drug

problems. The goal of these efforts is to reduce the vacancy from nine percent in the next fiscal

year and to three percent in the following year.

On August 22, the Board of Commissioners adopted Rent Collection Policies and Procedures

and subsequently established a late fee charge and schedule of maintenance fees for tenant

caused damage. Property managers received six trainings at their bi-weekly property manager

meetings on the policy, procedures, best practices and unlawful detainer process. Eighteen

resident workshops have been conducted. Staff met with HOPE SF service providers to assist

with continuous outreach to residents in addition to the City’s Human Services Agency and the

Department of Aging and Adult Services to develop modified assistance payment plans for

residents.

We expect steady progress as SFHA implements these improvements at Sunnydale as the

property manager spends more time counseling residents on the importance of paying rent,

making sure that work order requests are addressed timely, issuing 14 day notices to delinquent

residents and when necessary, referring cases for legal action.

Sunnydale is designated as a HOPE SF site and plans are underway, with assistance from a

Choice Neighborhoods Planning Grant, for revitalization into a new mixed income community

with one-for-one replacement of the public housing and additional affordable and market

housing. With our developer partners and a collaboration of City agencies, SFHA intends to

apply for a CNI Implementation Grant in 2014.

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APM 969 WESTSIDE COURTS – 136 TOTAL UNITS

The Westside Courts Asset Management Project (AMP) maintains 96 percent occupancy and has

tenant accounts receivable at 6 percent. At the same time, the PHAS REAC inspection score was

62, it has an operating budget deficit and has some crime and drug problems.

Built in 1943, Westside Courts is one of the oldest of SFHA’s properties and has obsolete

systems and extensive capital needs. Maintenance Mechanics have been assigned to maintain

the properties to more cost effectively and efficiently complete work orders for plumbing,

electrical, carpentry, painting, flooring and other repairs. Maintenance staff have been directed

to address the most urgent physical needs of the property. This will improve property conditions

and reduce costs for a balanced budget. Recently installed security cameras and continued

collaboration with the SF Police Department are reducing crime and drug problems.

SFHA is working with the City to re-envision Westside Courts as economically and physically

obsolete, not feasible as a RAD project, and instead through the HUD Section 18 Program with

alternative sources of funding to help maintain and improve it. The San Francisco GOALS

under this Section 18 Program are:

NO displacement of tenants – Temporary relocation only

Right to return for all residents, without re-screening

Long term affordability through land-trust model used by San Francisco for decades

No change in how rent is calculated (30% of income, except those who pay “Flat Rent”)

Conduct working meetings with residents to formulate priority lists to improve housing

quality.

Tenant Protection Vouchers (“TPVs”) are potentially available (depending upon HUD approval)

to Section 18 eligible properties. Vouchers (if authorized by HUD) will provide more revenue

than the prior ACC and therefore provide more funds to operate the site. The site would also

benefit from immediate capital improvements funded either through tax credit equity or other

sources.

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AMP 970 WESTBROOK APARTMENTS – 226 TOTAL UNITS

The Westbrook Apartments Asset Management Project (AMP) maintains 93 percent occupancy,

has tenant accounts receivable at 17 percent, received a PHAS REAC inspection score of 50 and

has some crime and drug problems.

SFHA is targeting additional management resources to improve the development’s occupancy,

turnover and rent collection. In order to minimize the impact of the fact that potential residents

often turn down units at the property, management will undertake lease-up fairs to show the

property to more prospective renters. Built in 1956, Westbrook Apartments is one of the oldest

of SFHA’s properties and has obsolete systems and extensive capital needs. Maintenance

Mechanics have been assigned to maintain the properties to more cost effectively and efficiently

complete work orders for plumbing, electrical, carpentry, painting, flooring and other repairs.

Maintenance staff will be directed to address the most urgent physical needs of the property.

This will improve property conditions and reduce costs for a balance budget. Continued

collaboration with the SF Police Department is reducing crime and drug problems. The goal of

these efforts is to reduce the vacancy from seven percent in the next fiscal year and to three

percent in the following year.

On August 22, the Board of Commissioners adopted Rent Collection Policies and Procedures

and subsequently established a late fee charge and schedule of maintenance fees for tenant

caused damage. Property managers received six trainings at their bi-weekly property manager

meetings on the policy, procedures, best practices and unlawful detainer process. Eighteen

resident workshops have been conducted. Staff met with HOPE SF service providers to assist

with continuous outreach to residents in addition to the City’s Human Services Agency and the

Department of Aging and Adult Services to develop modified assistance payment plans for

residents.

We expect steady progress as SFHA implements these improvements at Westbrook Apartments

as the property manager spends more time counseling residents on the importance of paying rent,

making sure that work order requests are addressed timely, issuing 14 day notices to delinquent

residents and when necessary, referring cases for legal action.

SFHA is working with the City to re-envision Westbrook Apartments as economically and

physically obsolete, not feasible as a RAD project, and instead through the HUD Section 18

Program with alternative sources of funding to help maintain and improve it. The San Francisco

GOALS under this Section 18 Program are:

NO displacement of tenants – Temporary relocation only

Right to return for all residents, without re-screening

Long term affordability through land-trust model used by San Francisco for decades

No change in how rent is calculated (30% of income, except those who pay “Flat Rent”)

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Conduct working meetings with residents to formulate priority lists to improve housing

quality.

Tenant Protection Vouchers (“TPVs”) are potentially available (depending upon HUD approval)

to Section 18 eligible properties. Vouchers (if authorized by HUD) will provide more revenue

than the prior ACC and therefore provide more funds to operate the site. The site would also

benefit from immediate capital improvements funded either through tax credit equity or other

sources.

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AMP 971 POTRERO ANNEX – 150 TOTAL UNITS

The Potrero Annex Asset Management Project (AMP) maintains 95 percent occupancy, received

a PHAS REAC physical inspection score of 62, has tenant accounts receivable at 19 percent and

has some crime and drug problems.

SFHA is targeting additional management resources to improve the development’s rent

collection. Built in 1955, Potrero Annex has obsolete systems and extensive capital needs.

Maintenance Mechanics have been assigned to maintain the properties to more cost effectively

and efficiently complete work orders for plumbing, electrical, carpentry, painting, flooring and

other repairs. Maintenance staff will be directed to address the most urgent physical needs of the

property. This will improve property conditions. Planned security cameras and continued

collaboration with the SF Police Department will reduce crime and drug problems.

On August 22, the Board of Commissioners adopted Rent Collection Policies and Procedures

and subsequently established a late fee charge and schedule of maintenance fees for tenant

caused damage. Property managers received six trainings at their bi-weekly property manager

meetings on the policy, procedures, best practices and unlawful detainer process. Eighteen

resident workshops have been conducted. Staff met with HOPE SF service providers to assist

with continuous outreach to residents in addition to the City’s Human Services Agency and the

Department of Aging and Adult Services to develop modified assistance payment plans for

residents.

We expect steady progress as SFHA implements these improvements at Potrero Annex as the

property manager spends more time counseling residents on the importance of paying rent,

making sure that work order requests are addressed timely, issuing 14 day notices to delinquent

residents and when necessary, referring cases for legal action.

Potrero Annex is designated as a HOPE SF site and plans are underway, with assistance from a

Choice Neighborhoods Planning Grant, for revitalization into a new mixed income community

with one-for-one replacement of the public housing and additional affordable and market

housing. With our developer partners and a collaboration of City agencies, SFHA intends to

apply for a CNI Implementation Grant in 2014.

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AMP 973 HUNTERS POINT EAST & WEST – 213 TOTAL UNITS

The Hunters Point East & West Asset Management Project (AMP) maintains 91 percent

occupancy, has tenant accounts receivable at 24 percent, received a PHAS REAC inspection

score of 43 and has some crime and drug problems.

SFHA is targeting additional management resources to improve the development’s occupancy,

turnover and rent collection. In order to minimize the impact of the fact that potential residents

often turn down units at the property, management will undertake lease-up fairs to show the

property to more prospective renters. Built in 1953, Hunters Point East & West has obsolete

systems and extensive capital needs. Maintenance Mechanics have been assigned to maintain

the properties to more cost effectively and efficiently complete work orders for plumbing,

electrical, carpentry, painting, flooring and other repairs. Maintenance staff will be directed to

address the most urgent physical needs of the property. This will improve property conditions

and reduce costs for a balance budget. Continued collaboration with the SF Police Department is

reducing crime and drug problems. The goal of these efforts is to reduce the vacancy from seven

percent in the next fiscal year and to three percent in the following year.

On August 22, the Board of Commissioners adopted Rent Collection Policies and Procedures

and subsequently established a late fee charge and schedule of maintenance fees for tenant

caused damage. Property managers received six trainings at their bi-weekly property manager

meetings on the policy, procedures, best practices and unlawful detainer process. Eighteen

resident workshops have been conducted. Staff met with HOPE SF service providers to assist

with continuous outreach to residents in addition to the City’s Human Services Agency and the

Department of Aging and Adult Services to develop modified assistance payment plans for

residents.

We expect steady progress as SFHA implements these improvements at Hunters Point East &

West as the property manager spends more time counseling residents on the importance of

paying rent, making sure that work order requests are addressed timely, issuing 14 day notices to

delinquent residents and when necessary, referring cases for legal action.

SFHA is working with the City to re-envision Hunters Point East & West as economically and

physically obsolete, not feasible as a RAD project, and instead through the HUD Section 18

Program with alternative sources of funding to help maintain and improve it. The San Francisco

GOALS under this Section 18 Program are:

NO displacement of tenants – Temporary relocation only

Right to return for all residents, without re-screening

Long term affordability through land-trust model used by San Francisco for decades

No change in how rent is calculated (30% of income, except those who pay “Flat Rent”)

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Conduct working meetings with residents to formulate priority lists to improve housing

quality.

Tenant Protection Vouchers (“TPVs”) are potentially available (depending upon HUD approval)

to Section 18 eligible properties. Vouchers (if authorized by HUD) will provide more revenue

than the prior ACC and therefore provide more funds to operate the site. The site would also

benefit from immediate capital improvements funded either through tax credit equity or other

sources.

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AMP 974 HUNTERS VIEW – 119 TOTAL UNITS

The Hunters View Asset Management Project (AMP) has only 56 occupied units in the Phase III

area. The property is undergoing revitalization with Phase I completed and occupied and Phase

II beginning horizontal construction. The old Phase III area where residents are living on-site

until the new Phase II units are completed by late 2015, received a PHAS REAC physical

inspection score of 40. Tenant accounts receivable is at 45 percent. The property has a slight

operating budget deficit and some crime and drug problems.

SFHA is targeting additional management resources to improve the development’s occupancy,

turnover and rent collection. In order to minimize the impact of the fact that potential residents

often turn down units at the property, management will undertake lease-up fairs to show the

property to more prospective renters. Built in 1956, Hunters View has obsolete systems and

extensive capital needs. Maintenance Mechanics have been assigned to maintain the properties

to more cost effectively and efficiently complete work orders for plumbing, electrical, carpentry,

painting, flooring and other repairs. Maintenance staff will be directed to address the most

urgent physical needs of the property. This will improve property conditions and reduce costs

for a balance budget. Continued collaboration with the SF Police Department will reduce crime

and drug problems. The goal of these efforts will be to reduce the vacancy from nine percent in

the next fiscal year and to three percent in the following year.

On August 22, the Board of Commissioners adopted Rent Collection Policies and Procedures

and subsequently established a late fee charge and schedule of maintenance fees for tenant

caused damage. Property managers received six trainings at their bi-weekly property manager

meetings on the policy, procedures, best practices and unlawful detainer process. Eighteen

resident workshops have been conducted. Staff met with HOPE SF service providers to assist

with continuous outreach to residents in addition to the City’s Human Services Agency and the

Department of Aging and Adult Services to develop modified assistance payment plans for

residents.

We expect steady progress as SFHA implements these improvements at Hunters View as the

property manager and HOPE SF service providers spend more time counseling residents on the

importance of paying rent, making sure that work order requests are addressed timely, issuing 14

day notices to delinquent residents and when necessary, referring cases for legal action.

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AMP 975 ALICE GRIFFITH – 256 TOTAL UNITS

The Alice Griffith Asset Management Project (AMP) maintains 89 percent occupancy, received

a PHAS REAC physical inspection score of 59, has tenant accounts receivable at 21 percent, has

a slight operating budget deficit, utility expenditures above 120 percent of the agency average

and some crime and drug problems.

SFHA is targeting additional management resources to improve the development’s rent

collection. Built in 1962, Alice Griffith has obsolete systems and extensive capital needs.

Maintenance Mechanics have been assigned to maintain the properties to more cost effectively

and efficiently complete work orders for plumbing, electrical, carpentry, painting, flooring and

other repairs. Maintenance staff will be directed to address the most urgent physical needs of the

property. This will improve property conditions and reduce costs for a balance budget. Recently

installed security cameras and continued collaboration with the SF Police Department will

reduce crime and drug problems.

On August 22, the Board of Commissioners adopted Rent Collection Policies and Procedures

and subsequently established a late fee charge and schedule of maintenance fees for tenant

caused damage. Property managers received six trainings at their bi-weekly property manager

meetings on the policy, procedures, best practices and unlawful detainer process. Eighteen

resident workshops have been conducted. Staff met with HOPE SF service providers to assist

with continuous outreach to residents in addition to the City’s Human Services Agency and the

Department of Aging and Adult Services to develop modified assistance payment plans for

residents.

We expect steady progress as SFHA implements these improvements at Alice Griffith as the

property manager spends more time counseling residents on the importance of paying rent,

making sure that work order requests are addressed timely, issuing 14 day notices to delinquent

residents and when necessary, referring cases for legal action.

Alice Griffith is a HOPE SF site with a Choice Neighborhood Implementation Grant for

complete revitalization into a mixed income community with one-for-one replacement of the

public housing. Horizontal construction is scheduled to begin later this year for Phase I on an

adjacent parcel of land. Residents at Alice Griffith will be able to move directly into the new

units when they are completed. Since construction is close to beginning, lease up of vacated

units has stopped.

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AMP 976 PING YUEN NORTH / 990 PACIFIC – 292 TOTAL UNITS

The Ping Yuen North/990 Pacific Asset Management Project (AMP) maintains 98 percent

occupancy and has tenant accounts receivable at 1 percent. At the same time, the PHAS REAC

inspection score was 62, it has a slight operating budget deficit and has some crime and drug

problems.

Built in 1961, Ping Yuen North/990 Pacific has obsolete systems and extensive capital needs.

Maintenance Mechanics have been assigned to maintain the properties to more cost effectively

and efficiently complete work orders for plumbing, electrical, carpentry, painting, flooring and

other repairs. Maintenance staff have been directed to address the most urgent physical needs of

the property. This will improve property conditions and reduce costs for a balanced budget.

Recently installed security cameras and private security are reducing crime and drug problems.

SFHA is working with the City to re-envision Ping Yuen North/990 Pacific as economically and

physically obsolete, not feasible as a RAD project, and instead through the HUD Section 18

Program with alternative sources of funding to help maintain and improve it. The San Francisco

GOALS under this Section 18 Program are:

NO displacement of tenants – Temporary relocation only

Right to return for all residents, without re-screening

Long term affordability through land-trust model used by San Francisco for decades

No change in how rent is calculated (30% of income, except those who pay “Flat Rent”)

Conduct working meetings with residents to formulate priority lists to improve housing

quality.

Tenant Protection Vouchers (“TPVs”) are potentially available (depending upon HUD approval)

to Section 18 eligible properties. Vouchers (if authorized by HUD) will provide more revenue

than the prior ACC and therefore provide more funds to operate the site. The site would also

benefit from immediate capital improvements funded either through tax credit equity or other

sources.

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AMP 978 ROSA PARKS/SAN JULE APARTMENTS – 206 TOTAL UNITS

The Rosa Parks/San Jule Apartments Asset Management Project (AMP) maintains 98 percent

occupancy and has tenant accounts receivable at 2 percent. At the same time, the PHAS REAC

physic inspection score was 68, it has an operating budget deficit and has some crime and drug

problems.

Built in 1961, Rosa Parks/San Jule Apartments has obsolete systems and extensive capital needs.

Maintenance Mechanics have been assigned to maintain the properties to more cost effectively

and efficiently complete work orders for plumbing, electrical, carpentry, painting, flooring and

other repairs. Maintenance staff have been directed to address the most urgent physical needs of

the property. This will improve property conditions and reduce costs for a balanced budget.

Recently installed security cameras and private security are reducing crime and drug problems.

SFHA is working with the City to re-envision Rosa Parks/San Jule Apartments as economically

and physically obsolete, not feasible as a RAD project, and instead through the HUD Section 18

Program with alternative sources of funding to help maintain and improve it. The San Francisco

GOALS under this Section 18 Program are:

NO displacement of tenants – Temporary relocation only

Right to return for all residents, without re-screening

Long term affordability through land-trust model used by San Francisco for decades

No change in how rent is calculated (30% of income, except those who pay “Flat Rent”)

Conduct working meetings with residents to formulate priority lists to improve housing

quality.

Tenant Protection Vouchers (“TPVs”) are potentially available (depending upon HUD approval)

to Section 18 eligible properties. Vouchers (if authorized by HUD) will provide more revenue

than the prior ACC and therefore provide more funds to operate the site. The site would also

benefit from immediate capital improvements funded either through tax credit equity or other

sources.

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AMP 979 WOODSIDE GARDENS - 110 TOTAL UNITS

The Woodside Gardens Asset Management Project maintains 96 percent occupancy, a 96 PHAS

REAC physical inspection score and 2 percent tenant accounts receivable. At the same time it

has a small budget deficit and some crime and drug problems.

The agency is targeting additional management resources to improve the development’s crime

problems and reduce the budget deficit. Maintenance Mechanics have been assigned to more

cost effectively and efficiently maintain the property and complete work orders for plumbing,

electrical, carpentry, painting, flooring and other repairs.

On September 27, 2013, SFHA applied for the Rental Assistance Demonstration (“RAD”)

Program offering the opportunity increase subsidy income, to preserve the housing units as

affordable housing for the long-term, and to rehabilitate and recapitalize these developments in a

manner that will maintain their physical and economic viability for at least 20 years. The

conversion to RAD addresses the long term viability in light of reduced current and future

federal funding for public housing capital improvements and operations. In applying to HUD for

this RAD authority, the Authority seeks to improve the residents’ quality of life, to provide

supportive services and employment opportunities for its residents and to participate in any

revenues or income streams produced by the newly upgraded and refinanced housing through

annual ground lease payments.

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AMP 980 MISSION DOLORES/363 NOE - 114 TOTAL UNITS

The Mission Dolores/363 Noe Asset Management Project maintains 97 percent occupancy, a 94

PHAS REAC physical inspection score and zero tenant accounts receivable. At the same time it

has a small budget deficit and some crime and drug problems.

The agency is targeting additional management resources and security cameras to improve the

development’s crime problems and reduce the budget deficit. Maintenance Mechanics have

been assigned to more cost effectively and efficiently maintain the property and complete work

orders for plumbing, electrical, carpentry, painting, flooring and other repairs.

On September 27, 2013, SFHA applied for the Rental Assistance Demonstration (“RAD”)

Program offering the opportunity to increase subsidy income, preserve the housing units as

affordable housing for the long-term, and to rehabilitate and recapitalize these developments in a

manner that will maintain their physical and economic viability for at least 20 years. The

conversion to RAD addresses the long term viability in light of reduced current and future

federal funding for public housing capital improvements and operations. In applying to HUD for

this RAD authority, the Authority seeks to improve the residents’ quality of life, to provide

supportive services and employment opportunities for its residents and to participate in any

revenues or income streams produced by the newly upgraded and refinanced housing through

annual ground lease payments.

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AMP 982 18th

STREET & DORLAND – 109 TOTAL UNITS

The 18th

Street & Dorland Asset Management Project (AMP) maintains 98 percent occupancy, a

80 PHAS REAC physical inspection score and 1 percent tenant accounts receivable. At the same

time it has a operating budget deficit and has some crime and drug problems.

Built in 1970, 18th

Street & Dorland has some obsolete systems and capital needs. Maintenance

Mechanics have been assigned to maintain the properties to more cost effectively and efficiently

complete work orders for plumbing, electrical, carpentry, painting, flooring and other repairs.

Maintenance staff will be directed to address the physical needs of the property. This will

improve property conditions and reduce costs for a balanced budget. Improved security cameras

and private security will reduce crime and drug problems.

On September 27, 2013, SFHA applied for the Rental Assistance Demonstration (“RAD”)

Program offering the opportunity to increase subsidy income, preserve the housing units as

affordable housing for the long-term, and to rehabilitate and recapitalize these developments in a

manner that will maintain their physical and economic viability for at least 20 years. The

conversion to RAD addresses the long term viability in light of reduced current and future

federal funding for public housing capital improvements and operations. In applying to HUD for

this RAD authority, the Authority seeks to improve the residents’ quality of life, to provide

supportive services and employment opportunities for its residents and to participate in any

revenues or income streams produced by the newly upgraded and refinanced housing through

annual ground lease payments.

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AMP 983 CLEMENTINA TOWERS - 276 TOTAL UNITS

The Clementina Towers Asset Management Project maintains 99 percent occupancy, a 91 PHAS

REAC physical inspection score and zero tenant accounts receivable. At the same time it has a

small budget deficit and some crime and drug problems.

The agency is targeting additional management resources to improve the development’s crime

problems and reduce the budget deficit. Maintenance Mechanics have been assigned to more

cost effectively and efficiently maintain the property and complete work orders for plumbing,

electrical, carpentry, painting, flooring and other repairs. Improved security cameras and private

security will reduce crime and drug problems.

On September 27, 2013, SFHA applied for the Rental Assistance Demonstration (“RAD”)

Program offering the opportunity to increase subsidy income, preserve the housing units as

affordable housing for the long-term, and to rehabilitate and recapitalize these developments in a

manner that will maintain their physical and economic viability for at least 20 years. The

conversion to RAD addresses the long term viability in light of reduced current and future

federal funding for public housing capital improvements and operations. In applying to HUD for

this RAD authority, the Authority seeks to improve the residents’ quality of life, to provide

supportive services and employment opportunities for its residents and to participate in any

revenues or income streams produced by the newly upgraded and refinanced housing through

annual ground lease payments.

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AMP 984 KENNEDY TOWERS/CALIFORNIA STREET - 138 TOTAL UNITS

The Kennedy Towers/California Street Asset Management Project maintains 96 percent

occupancy, a 94 PHAS REAC physical inspection score and 6 percent tenant accounts

receivable. At the same time it has a budget deficit and some crime and drug problems.

The agency is targeting additional management resources to improve the development’s crime

problems and reduce the budget deficit. Maintenance Mechanics have been assigned to more

cost effectively and efficiently maintain the property and complete work orders for plumbing,

electrical, carpentry, painting, flooring and other repairs. Improved security cameras and private

security will reduce crime and drug problems.

On August 22, the Board of Commissioners adopted Rent Collection Policies and Procedures

and subsequently established a late fee charge and schedule of maintenance fees for tenant

caused damage. Property managers received six trainings at their bi-weekly property manager

meetings on the policy, procedures, best practices and unlawful detainer process. Eighteen

resident workshops have been conducted. We expect steady progress as SFHA implements these

improvements at Kennedy Towers/California Street as the property manager spends more time

counseling residents on the importance of paying rent and making sure that work order requests

are addressed timely.

On September 27, 2013, SFHA applied for the Rental Assistance Demonstration (“RAD”)

Program offering the opportunity to increase subsidy income, preserve the housing units as

affordable housing for the long-term, and to rehabilitate and recapitalize these developments in a

manner that will maintain their physical and economic viability for at least 20 years. The

conversion to RAD addresses the long term viability in light of reduced current and future

federal funding for public housing capital improvements and operations. In applying to HUD for

this RAD authority, the Authority seeks to improve the residents’ quality of life, to provide

supportive services and employment opportunities for its residents and to participate in any

revenues or income streams produced by the newly upgraded and refinanced housing through

annual ground lease payments.

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AMP 985 NORIEGA/RANDOLPH/GREAT HIGHWAY - 137 TOTAL UNITS

The Noriega/Randolph/Great Highway Asset Management Project maintains 98 percent

occupancy and a 89 PHAS REAC physical inspection score. At the same time it has 6 percent

tenant accounts receivable, a budget deficit and some crime and drug problems.

The agency is targeting additional management resources to improve the development’s crime

problems and reduce the budget deficit. Maintenance Mechanics have been assigned to more

cost effectively and efficiently maintain the property and complete work orders for plumbing,

electrical, carpentry, painting, flooring and other repairs. Improved security cameras will reduce

crime and drug problems.

On August 22, the Board of Commissioners adopted Rent Collection Policies and Procedures

and subsequently established a late fee charge and schedule of maintenance fees for tenant

caused damage. Property managers received six trainings at their bi-weekly property manager

meetings on the policy, procedures, best practices and unlawful detainer process. Eighteen

resident workshops have been conducted. We expect steady progress as SFHA implements these

improvements at Noriega/Randolph/Great Highway as the property manager spends more time

counseling residents on the importance of paying rent and making sure that work order requests

are addressed timely.

On September 27, 2013, SFHA applied for the Rental Assistance Demonstration (“RAD”)

Program offering the opportunity to increase subsidy income, preserve the housing units as

affordable housing for the long-term, and to rehabilitate and recapitalize these developments in a

manner that will maintain their physical and economic viability for at least 20 years. The

conversion to RAD addresses the long term viability in light of reduced current and future

federal funding for public housing capital improvements and operations. In applying to HUD for

this RAD authority, the Authority seeks to improve the residents’ quality of life, to provide

supportive services and employment opportunities for its residents and to participate in any

revenues or income streams produced by the newly upgraded and refinanced housing through

annual ground lease payments.

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AMP 987 430 TURK/939 & 951 EDDY – 149 TOTAL UNITS

The 430 Turk/939 & 951 Eddy Asset Management Project (AMP) maintains 97 percent

occupancy and has tenant accounts receivable at 1 percent. At the same time, the PHAS REAC

physic inspection score was 69, it has an operating budget deficit and has some crime and drug

problems.

Built in 1987, this AMP has obsolete systems and capital needs. Maintenance Mechanics have

been assigned to maintain the properties to more cost effectively and efficiently complete work

orders for plumbing, electrical, carpentry, painting, flooring and other repairs. Maintenance staff

have been directed to address the most urgent physical needs of the property. This will improve

property conditions and reduce costs for a balanced budget. Recently installed security cameras

and private security are reducing crime and drug problems.

On September 27, 2013, SFHA applied for the Rental Assistance Demonstration (“RAD”)

Program offering the opportunity to increase subsidy income, preserve the housing units as

affordable housing for the long-term, and to rehabilitate and recapitalize these developments in a

manner that will maintain their physical and economic viability for at least 20 years. The

conversion to RAD addresses the long term viability in light of reduced current and future

federal funding for public housing capital improvements and operations. In applying to HUD for

this RAD authority, the Authority seeks to improve the residents’ quality of life, to provide

supportive services and employment opportunities for its residents and to participate in any

revenues or income streams produced by the newly upgraded and refinanced housing through

annual ground lease payments.

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AMP 988 ROBERT B. PITTS – 203 TOTAL UNITS

The 430 Turk/939 & 951 Eddy Asset Management Project (AMP) maintains 98 percent

occupancy and has tenant accounts receivable at 7 percent. At the same time, the PHAS REAC

physic inspection score was 69, it has an operating budget deficit and has some crime and drug

problems.

Built in 1991, this AMP has obsolete systems and capital needs. Maintenance Mechanics have

been assigned to maintain the properties to more cost effectively and efficiently complete work

orders for plumbing, electrical, carpentry, painting, flooring and other repairs. Maintenance staff

have been directed to address the most urgent physical needs of the property. This will improve

property conditions and reduce costs for a balanced budget. Recently installed security cameras

and private security are reducing crime and drug problems.

On September 27, 2013, SFHA applied for the Rental Assistance Demonstration (“RAD”)

Program offering the opportunity to increase subsidy income, preserve the housing units as

affordable housing for the long-term, and to rehabilitate and recapitalize these developments in a

manner that will maintain their physical and economic viability for at least 20 years. The

conversion to RAD addresses the long term viability in light of reduced current and future

federal funding for public housing capital improvements and operations. In applying to HUD for

this RAD authority, the Authority seeks to improve the residents’ quality of life, to provide

supportive services and employment opportunities for its residents and to participate in any

revenues or income streams produced by the newly upgraded and refinanced housing through

annual ground lease payments.

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Attachment 8

Fiscal Year 2014 Operating Budget

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