Sangoma Technologies Making VoIP & Video Simple JANUARY 15, 2014.

Sangoma Technologies Making VoIP & Video Simple

JANUARY 15, 2014

© 2013 Sangoma Technologies

2

Objectives

• Introduction to Sangoma• Walkthrough of Sangoma Product Portfolio• Outline Typical Use Cases


3

About Sangoma

• Industry pioneer with over 25 years of experience in communications hardware and software

• Publicly traded company since 2000– TSXV: STC

• One of the most financially healthy companies in our industry– Growing, Profitable, Cash on the Balance Sheet, No Debt

• Mid-market sized firm with around 200 staff in all global territories– Offices in Canada (Toronto), US (CA, NJ), EU (UK & Holland), APAC (India),

CALA (Miami)• World wide customer base

– Selling direct to carriers and OEMs– Selling to the enterprise through a network of distribution partners


4

Vibrant Ecosystem of Solution Partners

Contact Center / IVROEM Integration with major software suites

Carriers, Cloud, Data NtwksProven Infrastructure Technology

Open Source TelephonyReady to use drivers for Sangoma boards

Proprietary PBXPlug-in to major soft-PBX


5

Happy Customers

Indian Army

http://www.snom.com/

PORTFOLIO OVERVIEW


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Broad Portfolio of Product Lines

• Voice Telephony Boards– Analog/digital/hybrid, WAN, ADSL, etc

• Software Applications– NetBorder Express, Call Progress Analyzer…

• Gateways– NetBorder SIP to TDM– SS7 to SIP

• Wireless Products• Session Border Controllers• Microsoft Lync• Cloud based monitoring• Fiber connectivity (STM1)• Transcoding (boards/appliances)

BLADES/BOARDSPRODUCT LINE


B601

Voice Telephony Blades: Name your Requirements

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A200

A400

A101

A102

A104

A108

A500

Analog Lines

ISDN BRI

Digital Spans (T1/E1)

Combos

B600


10

Sample Telecom Blades Integration

• Barracuda / Cudatel (US)– Freeswitch based PBX

• Elastix (South America)– Asterisk based PBX

• Denwa (South America)– Asterisk based PBX

• Interactive Intelligence (US)– Media Gateway


Modular and Flexible Designs

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4 ports T1 / E1 / J1 4 ports analog

Common Base Card

TelecomPersonality

Module

Modular, Cost Effective, Common Type Approvals, Leverage Design / Support / Fixes across product line-up


12

Common Drivers / Common Support

• Drives all Sangoma Boards:• API Tool box with several troubleshooting aids• Used in a wide range of applications

– “Normal” Proprietary voice/data applications– Open Source Telephony apps: Asterisk / Freeswitch– Custom/OEM

• Linux & Windows

Custom Development

+ FreeTDM

Datacom Interface BoardsBlades Product Line


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Data / Serial Interfaces

A144: Quad Synchronous Serial A142: Dual Synchronous Serial A301: Clear Channel T3/E3

A56: 56 Kbps DDS S518: ADSL Modem • Legacy Layer 1 and Layer 2 data• RS232 / V.35 / 56k DDS / T3 /

DSL• PPP, ATM, Frame Relay, X.25, etc.• Native Networking Stack of Linux• API / SDK • All Digital Voice Boards can be

used for data apps too


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Data Boards Integration

• Ruggedcom (Toronto)– Now part of Siemens– Industrial Routers– Sangoma Boards as

WAN interfaces• Loto-Quebec State Lottery

(Montreal)– WAN i/f for 2000 POS terminals– SAGEM is the OEM

Other Interface BoardsBlades Product Line


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Tapping

• All T1/E1 boards can be configured for passive tapping applications

• T116 is first board dedicated to this market– High density

Telco Call Center

T1/E1

PassiveTAP

Application:• Recorder• Fraud Detection


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Sample Tapping Integration

• G3 Technologies Network-Based Products (DC Area)

• Network monitoring capability for wireless providers– Includes fraud detection– Network analysis– Monitors 100’s of T1/E1– Deep analysis of telecom

protocols such as SS7


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Wireless W400

• 4 x 2G GSM Modules– Quad Band GSM– Looks like 4 mobile phones– Used in PBX applications to

establish mobile to mobilecalls

• Pin Compatible for 3G modules– Could support 3G WAN with minimal work


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Mobile to Mobile – PBX Integration

PSTN

LAN

G.711

G.711T1/E1

PBX

Computer Server

W400

A101 T1/E1

WANG.729

LocalAgents

RemoteAgents

VOIP GATEWAYSPRODUCT LINE

Vega Series – Enterprise GatewaysVoIP Gateways Portfolio


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Enterprise Gateways: Vega Series

• Vega 50– H.323 / SIP– Up to 8 port BRI– Up 10 ports FXO/FXS combos

• Vega 5000– H.323 / SIP– 24 or 50 ports FXS– 2 FXO failover to PSTN

• Vega 100, 200, 400– 8 to 120 VoIP calls H.323 / SIP– Up to 4 T1/E1 (PRI, CAS)– Power fail hardware– Expandability and upgrades

• DSP modules• Software licenses


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Features – All Vega Gateways

• Enhanced Network Proxy• VoIP Protocols

– SIP or H.323– TLS / SRTP for security

• Dual LAN + Console Port• Management

– Web GUI– CLI– RADIUS– SNMP– Syslog– Billing logs

• Powerful call routing capabilities

• Remote Firmware Upgrade

• Vocoding– G.711,G.729,G.723

G.726

• G.168 Echo Cancellation

• T.38 Fax relay


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The TDM-Based PBX can use SIP

Trunks to reduce cost and improve

flexibility

Use Case- SIP Trunking

PBX, TDMEndpoints

AnalogBRIPRI

ITSP SIP /VoIP

Legacy PBX


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USE CASE – Analog Extension on SDH

BACKUP MPLS

A

B

C

D

SDH IP CONNECTIVITY

E F

SCADA IP ROUTER

VOIP BOX

IP PBX - HIPATH

ANALOG PHONE

FXS

FXO


The IP-PBX can use PSTN

Trunks

Use Case - Legacy Network Connectivity for IP PBXs

IP-PBX

LAN

SIP/VoIP

PSTN

Analog ( 8 Km ) BRIPRI

SIP/VoIP

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Use Case- Integration of Disparate Networks

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IPNetwork

LAN24 or 50 analog FXS long reach

lines

IP Router

Tenant 1

Tenant 2

Tenant 3

Tenant N

CONTROLLER

MDU

Wi-Fi / Radio Network

SESSION BORDER CONTROLLERSPRODUCT LINE


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SBC Defined

To ensure VoIP interop end to end, you need SBC functionality to:• Solve firewall and NAT issues (ALG)• Normalize sip messaging / Fix errors in the sip messaging

stream• Register sip trunks with ITSP• Secure SIP & voice (TLC, SRTP, IPSEC)• Codec conversion / Protocol Translation – UDP/TCP• Manage QoS settings and SLA• Usage policies• Provide access to remote users without VPN

Traditional Firewalls or ALG do not cover this range of functions; SBCs are Natural Extensions to Firewalls / UTM devices


Product Highlights – All SBCs

• Web GUI for ease of Configuration and Deployment

• Efficient Scaling from 25 to 4000 Sessions– 2 sessions per voice call– SIP Registrations do not consume

sessions

• Session-based licensing, not hidden costs or fees

• Cost-Effective Carrier-Class Features and Performance

• Network Interconnect Point for SIP Trunking

• QOS & QOE (Quality of Experience) for Enterprise Networks

• Encryption and Security• Topology Hiding for Fraud

Protection• DOS/DDSO Attack Protection• Advanced Routing• Hosted NAT traversal• Voice, Video, Fax, IM and

Presence Support• SIP-SIP Interworking & protocol

normalization

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SBC for EnterpriseSBC Portfolio


Enterprise SBC

• Appliance– 25-500 Sessions– H/W DSP acceleration– 1U / 2 x 1 GE ports

• Software Version– 25-250 Sessions / Self-Contained ISO– VM requirements

• 1 Core / 1 GB RAM / Bridged

• Software / Hybrid Version - UNIQUE– 25-500 Sessions / Self-Contained ISO– VM requirements

• 1 Core / 1 GB RAM / Bridged

– H/W DSP acceleration

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D150

$2.5K - $12.5K


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Use Case: Enterprise SIP Trunking

Vega eSBC

ITSP SIP SIP

IP-PBX

IPSIP

Vega eSBC

ITSP SIP SIP

IP-PBX

IPSIP

DMZ Deployment

Direct Deployment on Public IP address


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Use Case: Multi-Site Consolidation

Vega eSBC

ITSP SIP SIP

IP-PBX

IPSIP

IP-PBX

IP-PBX

SIP

SIPWAN

WAN

SBC:

• Remove Multi-Sites PRIs

• Performs SIP Security functions

• SIP harmonization

• Media harmonization

• Intelligent Call Routing

• Sophisticated dial plans


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Use Case- Enterprise SBC For Hosted PBX

• Advantages– Known demarcation point– Reduces interoperability issues/resource with core– Transcoding if required

IP PhonesMulti-Tenant

IP PBX

IP Network

VoIP ServiceProvider

LAN VoIP Hosted PBX SIP


Legacy PBX migration to MS Lync

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Vega eSBC

MediationServer

LyncServer

LyncUser

PSTN SIP

SIP

SIP

IP-PBX

ActiveDirectory

SBC:• Performs SIP Security functions• UDP / TCP Translation• SIP harmonization

• Media harmonization• Intelligent Call Routing

• Active Directory Routing• Unified Dial Plan


Vega eSBC

MediationServer

LyncServer

LyncUser

PSTN SIP

SIP

SIP

Vega 5000

ActiveDirectory

Analog5000

MS Lync Transition with Analog Lines

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SBC:• Performs SIP Security functions• UDP / TCP translation• SIP harmonization

• Media harmonization• Intelligent Call Routing

• Active Directory Routing• Unified Dial Plan

MICROSOFT LYNC PRODUCT LINE


40

Lync Express

The ONLY all-in-one Lync™ server appliance with a built-in VoIP gateway and SBC

A Vastly Simplified Way to Deploy Lync


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Inside Lync Express

• Instant Messaging and Presence

• A/V and Web Conferencing• Mediation Server• Enterprise voice• Archiving & Monitoring

Server Roles


42

Continuous Survivable Branch Appliance

If WAN fails, Branch is left with full the functionality of Lync. This is better than a Survivable Branch Appliance.

MultiplexersCall Center/Data Center Portfolio


44

Introduction to Multiplexers

TelcoTelco

Demark Box

DS3Mux

Tx

Rx Tx

Rx

DS3 (Coax Pair) ConnectorBlock

T1T1

T1

12

28

T1T1

T1

12

28

TelecomGear

TelcoTelco

Demark Box

STM1 OC3 Mux

Tx

Rx Tx

Rx

STM1 / OC3 fibreConnector

BlockTelecom

Gear

T1/E1 12

84/63

T1/E1

T1/E1

T1/E112

84/63

T1/E1

T1/E1


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Sangoma Multiplexers

• T3 Mux– 45 Mbps DS3– 28 T1s– Dual BNC coax

• STM1-Mux– 155 Mbps OC3 / STM1– 84 T1s / 63 E1s– SFP LC type

$1500 - $7500


Use Case – STM1 Mux

46

TelcoDemark

Box

Tx

Rx Tx

Rx

STM1 / OC3 fibre

Deploy Fiber for longer reach and simplified cabling in the data center

T1/E1

VIDEO PRODUCT LINE


48

Video Conferencing MCU

• Adjunct to SIP PBX / Only SIP, no focus on legacy interworking• Focus on desktop video conferencing not Room Systems• Same platform as Enterprise SBC• Single conference with 7-12 VGA users• Two conferences with 3-4 VGA users in each• DSP accelerators support HD – s/w add on in our V2 release• Support for H.263 and H.264• Screen sharing supported• Video Qualities:

– Low (QCIF 176X144)– Normal (CIF 352X288)– High (VGA 640X480)

$12K range


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IPNetwork

SIP Videophone

Mobile device with Video Enabled SIP client

Portable Computer with Video Enabled SIP client

Desktop Computer with Video Enabled SIP client

Remote Corporate Users

HQ

IP Router

SIP / RTP

SIP / RTP

SIP / RTP

SIP / RTP

SIP / RTP

SIP

SIP / RTP

USB

DVI/VGA

IP PBX

Meeting Room

IT Room / Closet

Local UsersC

orpo

rate

LA

N

SIP / RTP

USB

USB

Desktop PC

Video Conferencing MCU

MONITORING/MGMT/CNFGPRODUCT LINE


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Monitoring / EMS

• Cloud based Monitoring and Element Monitoring– Public or Private Cloud

• Create a one-stop shop where users can configure, install, manage and monitor their installed base

• For all Sangoma Products• Manage :

– Monitor and Alerts / Notifications– Firmware updates and upgrades– Configuration Adds, Moves and Changes– Licensing / feature upgrades

• Concept / Demo / early in R&D cycle

EMS: Element Management System


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Monitoring/EMS Architecture

WWW

Node nLocalnode

Node 1 MonitoringService

HQ

Notifications

Opportunity to leverage / work with FortiCloud?

Q & A

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