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Tag line, tag line
SANscreen®
Driving out Costs by Extending Data Center Efficiencies to Storage
June 2009
© 2008 NetApp. All rights reserved. 2
Agenda
The goal
The need for efficiencies is now
Customers extracting value from SANscreen® today
The usual management tools are not good enough
Quantifying value
© 2009 NetApp. All rights reserved.
© 2008 NetApp. All rights reserved.
The Goal: Let Us Show the Value You Can Extract from SANscreen®
Prove hard dollar savings based on real data
Prove operational and service quality savings
Prove technology does what we say it does
3
Via a demonstration and a 2-3 week POC
© 2008 NetApp. All rights reserved.
The Need to Drive More Efficiencies into the Storage Domain Is Now
You are over spending due to the lack of: – Visibility– Proactive capacity management– Predictable SLA delivery– Integration with other IT domains– Control
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StorageServersApplications
SAP
ERP
Network
Network
Network
© 2008 NetApp. All rights reserved. 5
Symptoms: Typical Data Center Challenges
Visibility What do we have, where is it? Has it changed? How does infrastructure map to
applications?
Availability What is the impact of change? Do we have redundancy? Where are the risks?
Capacity Management and Utilization How much of what we bought
are we using? Who’s using and paying for it? Do we have to buy more?
Performance Where is the bottleneck? Where to optimize and tune? How do we tier applications?
StorageServersApplications
SAP
ERP
Network
Network
Network
© 2008 NetApp. All rights reserved.
Visibility What do we have, where is it? Has it changed? How does infrastructure map to
applications?
Availability What is the impact of change? Do we have redundancy? Where are the risks?
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Capacity Management and Utilization How much of what we bought
are we using? Who’s using and paying for it? Do we have to buy more?
Performance Where is the bottleneck? Where to optimize and tune? How do we tier applications?
StorageServersApplications
SAP
ERP
Network
Network
Network
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Results: Higher Cost and Lower Efficiency
Lack of data and control Higher costs Lower quality of service
Over provisioning Unexpected shortages Increased CAPEX
Unexpected outages Uncontrolled downtime Missed SLAs
No root cause analysis Poor balancing Increased OPEX
© 2008 NetApp. All rights reserved.© 2009 NetApp. All rights reserved.
Customers Are Extracting Value Today
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© 2008 NetApp. All rights reserved. 8
Customers Are Extending Data Center Efficiencies to Storage
Initiatives How SANscreen® Enables and Supports Customers
Capacity Management
Visibility of what exists, what is being used, what is needed and when
Reclaim resources, create cost awareness, optimize tiers, purchase just in time
Wells Fargo Bank, Sony, Verizon, JPMC, Lowes, Wyeth, Citigroup, Nationwide Building Society, Vodafone, RBS
Consolidationand Migration
Visibility of what exists and what is being used and what can be consolidated
Pre-project, in-project, and post-project change logging and validation
McGraw Hill, AOL, RBS, JPMC, Target, Guardian Life , Cisco
Tiering Identify tiering candidates Validate tiering does not compromise performance
AOL, Deutsche Bank UK, United Health Group
Cost Awareness and Chargeback
Understand cost centers and create accountability Enable chargeback through historical and real-time
reports
CSC, Deutsche Bank, JPMC, Sony
Performance Mitigate risk through monitoring, impact analysis, and vulnerability detection
Understand impact of future change
Logica, Ergo Group, Boeing, Affinion Group, AOL
ITIL and CMDB Change and configuration logging, infrastructure mapped to applications
Integrated into broader IT systems and processes
Caterpillar, Ford, JPMC, CSC
Virtualization Cross-domain (server to storage) visibility reduces risk and speeds virtualization
Mitigates impact of “VM sprawl” and maximizes utilization for VM environments
Wells Fargo Bank, Cisco, JPMC, Sony
NetApp Confidential - Limited Use
© 2008 NetApp. All rights reserved.© 2009 NetApp. All rights reserved.
Combination of Existing Tools Does Not Provide Expected Efficiencies and Cost Relief
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© 2008 NetApp. All rights reserved.
Class of Products Provide Some Value but Not Enough
10
Products “Class” Product Examples Pros and Cons
SRM products EMC® ControlCenter
HP® Storage Essentials
IBM® TPC Suite Symantec®
CommandCentral™
Generally provides device management and file system utilization information
Visibility challenges - SRM tools are rarely deployed across entire environment and does not provide real-time visibility
Deployments can take months or longer
Doesn’t answer the question around is an application receiving the right storage service
Device managers Cisco® Device Manager
Brocade® Fabric Manager
EMC Symmetrix Management Console
Provides in-depth, point-in-time information about performance within a specific device
Doesn’t correlate host, network, storage and application into a service view or a global view
Spreadsheets Error prone, not real time, relies on individual to update, not part of an automated, discipline process
Niche vendors Akorri® Balance Point
Aptare® Capacity Manager
Focuses on a specific storage management disciplines, not aligning storage as a service
© 2008 NetApp. All rights reserved.
Class of Products Provide Some Value but Not Enough
Products “Class” Product Examples Pros and Cons
SRM products EMC® ControlCenter
HP® Storage Essentials
IBM® TPC Suite Symantec®
CommandCentral™
Generally provides device management and file system utilization information
Visibility challenges - SRM tools are rarely deployed across entire environment and does not provide real-time visibility
Deployments can take months or longer
Doesn’t answer the question around is an application receiving the right storage service
Device managers Cisco® Device Manager
Brocade® Fabric Manager
EMC Symmetrix Management Console
Provides in-depth, point-in-time information about performance within a specific device
Doesn’t correlate host, network, storage and application into a service view or a global view
Spreadsheets Error prone, not real time, relies on individual to update, not part of an automated, discipline process
Niche vendors Akorri® Balance Point
Aptare® Capacity Manager
Focuses on a specific storage management disciplines, not aligning storage as a service
SANscreen® enables IT to align storage resources with application requirements by providing real-time, multi-vendor, multi-protocol service level views of the storage environment, resulting in lowered costs and increased data center efficiencies.
© 2008 NetApp. All rights reserved.
Did You Know? 90% of SANscreen® customers have some form of SRM product
deployed
Over 50% of SANscreen customers use ECC
Some of the largest ECC customers in the world are SANscreen customers
SANscreen provides business relevant decision support that device management tools cannot provide
SANscreen provides the critical information and helps IT automate the processes required for key data center initiatives
SANscreen extends all device management solutions
– Aggregates data from across the entire end-to-end storage environment (VMs, servers, switches, and storage)
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SANscreen
EMC® CLARiiON®
HDS® HP® EMCSymmetrix®
NetApp®
FAS6000
Servers
Switches
© 2008 NetApp. All rights reserved.© 2009 NetApp. All rights reserved.
Quantifying Value
13
© 2008 NetApp. All rights reserved.
Let Us Show the Value You Can Extract from SANscreen®
Prove hard dollar savings based on real data
Prove operational and service quality savings
Prove technology does what we say it does
14
Via a demonstration and a 2-3 week POC
© 2008 NetApp. All rights reserved.
Highlights from POCs
Identify– TBs of potential orphan or
underutilized storage
– Tier misalignments
– Hosts with potential multi-path issues
– Hosts that are underutilized on the fabric
– SAN violations
– And more…
Installed in production environments in a matter of a few days—no host agents required
SANscreen®
EMC® CLARiiON®
HDS® HP® EMCSymmetrix®
NetApp®
FAS6000
Servers
Switches
© 2008 NetApp. All rights reserved.
POCs and SANscreen Value Large media conglomerate
– Needed to better analyze capacity consumption and to provide cost accounting for their chargeback model
– POC findings: $800K CapEx savings – including 70TB of
orphaned storage
Diversified financial services company – Needed to accurately forecast consumption
rates of multi-vendor environment
– SANscreen® solution Provided end-to-end monitoring of VMs to storage and capacity management
reports across multi-vendor storage estate
Leading global Web company– SANscreen solutions
Reduced a data center consolidation project time from a 5 month estimate, to 2 months actual
Inversed tiering strategy resulting in 25% tier 1 capacity and 75% tier 2 capacity
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SANscreen®
EMC® CLARiiON®
HDS® HP® EMCSymmetrix®
NetApp®
FAS6000
Servers
Switches
© 2008 NetApp. All rights reserved. 17
From a POC to a Business Justification and ROI < 12 months…Take the Next Step
CapEx: Hard dollar savings– Reclaim unused resources– Implement proper tiering – Purchase based on
service needs
OpEx: Operational efficiencies– Eliminate manual analysis and
updates – Performance analysis faster– Troubleshoot more efficiently
Service quality, risk avoidance – Reduce potential future outages– Proactively discover vulnerabilities
Summary CapEx OpExServiceQuality
CapacityManagement
$2,076,516 $135,000
Tiering $1,166,200
IT ServiceDelivery
$56,888
Performanceand Availability
$30,996 $857,413
Cost Allocation $17,938
Migrations andConsolidations
$326,000 $765,987
Audit and Compliance
$20,000
Server Virtualization
$123,000 $45,676
Annual Savings
$3,365,716 $632,498 $1,623,400
Tag line, tag line
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Thank You
© 2008 NetApp. All rights reserved.© 2009 NetApp. All rights reserved.
Backup Slides
19
© 2008 NetApp. All rights reserved. 20
SANscreen Basics
SANscreen® is agentless software that deploys within hours– Delivers value quickly, our competition are agent-based and can take
months (if not years) to deploy
Supports heterogeneous (multi-vendor, multi-protocol) SAN and NAS environments– Provides value across entire storage estate
Automatically correlates 1,000s of unrelated devices into application-relevant “service paths”– VPs and directors care about applications and service levels, not low-
level devices – SANscreen makes storage relevant to the business
Logs all changes and assesses impact of change against storage policies– Reduces risk and lowers cost across entire storage environment
Unified (all storage) view and reports for capacity, performance, utilization, change, troubleshooting, policy monitoring, and more…– Helps customers manage virtually all aspects of their storage business
© 2008 NetApp. All rights reserved. 21
SANscreen® Products – Visibility Is Key
Product Features
Service Insight
• Agentless, heterogeneous discovery, and reporting• Automated change and configuration management
Service Assurance
• Verify services delivered match services requested• Change modeling and impact assessment
VM Insight • VM to physical host to switch to storage configuration and performance• Cross domain visibility for VM team and storage team
Application Insight
• Performance data (switch and array)• Identify orphaned underutilized, and tiering candidates• Troubleshoot and configure for optimal performance
Capacity Manager
• Data empowering IT to know what to buy and when• Manage the provisioning workflow process
ServiceAssurance
Application Insight
Capacity Manager
VM Insight
Service Insight
Discovery ● Correlation ● Service Paths ● Simulation ● Analysis