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EHP7 for SAP ERP 6.0
September 2013
English
Accounts Receivable (157)
SAP AGDietmar-Hopp-Allee 1669190 WalldorfGermany
Business Process Documentation
SAP Best Practices Accounts Receivable (157): BPD
Copyright
© 2013 SAP AG or an SAP affiliate company. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice.
Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors.
National product specifications may vary.
These materials are provided by SAP AG and its affiliated companies ("SAP Group") for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Please see http://www.sap.com/corporate-en/legal/copyright/index.epx#trademark for additional trademark information and notices.
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Icons
Icon Meaning
Caution
Example
Note
Recommendation
Syntax
External Process
Business Process Alternative/Decision Choice
Typographic Conventions
Type Style Description
Example text Words or characters that appear on the screen. These include Field names, screen titles, pushbuttons as well as menu names, paths and options.
Cross-references to other documentation.
Example text Emphasized words or phrases in body text, titles of graphics and tables.
EXAMPLE TEXT Names of elements in the system. These include report names, program names, transaction codes, table names, and individual key words of a programming language, when surrounded by body text, for example, SELECT and INCLUDE.
Example text Screen output. This includes file and directory names and their paths, messages, source code, names of variables and parameters as well as names of installation, upgrade and database tools.
EXAMPLE TEXT Keys on the keyboard, for example, function keys (such as F2) or the ENTER key.
Example text Exact user entry. These are words or characters that you enter in the system exactly as they appear in the documentation.
<Example text> Variable user entry. Pointed brackets indicate that you replace these words and characters with appropriate entries.
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Contents
1 Purpose.................................................................................................................................. 5
2 Prerequisites.......................................................................................................................... 5
2.1 Master Data..................................................................................................................... 5
2.2 Roles............................................................................................................................... 6
3 Process Overview Table.........................................................................................................8
4 Process Steps......................................................................................................................13
4.1 Creating a Customer Master Record.............................................................................13
4.2 Creating a One-Time Account.......................................................................................13
4.3 Posting a Down Payment Request................................................................................14
4.4 Posting a Down Payment Manually...............................................................................15
4.5 Posting a Customer Invoice...........................................................................................17
4.6 Posting a Credit Memo with Reference to the Invoice...................................................20
4.7 Down Payment Clearing Manually................................................................................24
4.8 Posting Payments using Automatic Payments Program...............................................25
4.9 Outgoing Payments - manually.....................................................................................28
4.10 Posting Incoming Payment from Customer Manually................................................29
4.11 Automatic Clearing of Open Items in Customer Accounts.........................................31
4.12 Manual Clearing of Open Items in Customer Accounts.............................................32
4.13 Manual Bank Statement.............................................................................................34
4.14 Reprocessing an Account Statement.........................................................................36
4.15 Dunning.....................................................................................................................38
4.16 Interest Calculation....................................................................................................41
4.17 One-Time-Accounts Postings....................................................................................42
4.18 Setting a Credit Limit.................................................................................................45
4.19 Credit Control Reporting............................................................................................47
4.20 Displaying a Customer Accounting Document...........................................................48
4.21 Displaying and Changing Customer Line Items.........................................................49
4.22 Displaying Customer Balances..................................................................................50
5 Appendix.............................................................................................................................. 52
5.1 Reversal of Process Steps............................................................................................52
5.2 Used Forms...................................................................................................................52
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Accounts Receivable
1 PurposeThis scenario deals with posting accounting data for customers in Accounts Receivable. From there, the data is sorted by the customer and made available to other areas such as the Sales and Distribution system. When you post data in Accounts Receivable, the system creates a document and passes the data entered to the general ledger. General ledger (Profit and Loss) accounts and customer accounts are then updated according to the transaction concerned (receivable, down payment, credit memo, and so on) customer payment activities. All business transactions are posted to and managed with accounts and for this customer, master records are created. One time Customers are used for avoiding the buildup of huge master data volume.
Business Process Accounts Receivable focuses on the following activities:
Post down payment request
Post down payment manually
Post customer invoice
Post a credit note with invoice reference
Posting Payments Using the Payment Program
Posting Manual Payment
Automatic Clearing of open items in customer accounts
Manual Clearing of open items in customer accounts
Manual Bank Statement Processing
Reprocessing an Account Statement
Dunning
Account item Interest Calculation
One-Time-Accounts Postings
Setting a Credit Limit
Credit Control Reporting
General Business Processes: In this document, you can find some transactions, which cover the following general business processes:
Displaying an accounting document
Displaying and Changing Line Items
Displaying Balances
Reversing a Document
Reversing a Document – Individual Reversal
Reversing a Document – Mass Reversal
2 Prerequisites
2.1 Master Data
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You have entered the master data required to go through the procedures of this scenario. Ensure that the following scenario-specific master data exists before you test this scenario:
Master Data Value Selection Comment
Customer * All For master data creation, compare Create Customer Master (155.18)
2.2 Roles
UseThe following roles must have already been installed to test this scenario in the SAP NetWeaver Business Client (NWBC). The roles in this Business Process Documentation must be assigned to the user or users testing this scenario. You only need these roles if you are using the NWBC interface. You do not need these roles if you are using the standard SAP GUI.
PrerequisitesThe business roles have been assigned to the user who is testing this scenario.
Details Business Role Activity Transaction
Employee (Professional User)
SAP_NBPR_EMPLOYEE_S
Assignment of this role is necessary for basic functionality.
Accounts Receivable Accountant
SAP_NBPR_AR_CLERK_S
F-37
F-29
FB75
F-39
F110
F-31
F-28
F.13
F-32
F150
FB03
FBL5N
Accounts Receivable Manager
SAP_NBPR_AR_CLERK_M
FD32
F.31
FD10N
Accounts Receivable
SAP_NBPR_IN_AR_CLERK_S
FINT
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Details Business Role Activity Transaction
Accountant
Bank Accountant
SAP_NBPR_BANKACC_S
FF67
FEBA_BANK_STATEMENT
Accounts Receivable Account - FI Only
SAP_NBPR_AR_FI_ONLY_S
FB70
This role is needed if the component SD is not in scope. Do not use this role if invoices are created with the SD component.
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3 Process Overview TableProcess step External
process reference
Business condition
Business role
Transaction code
Expected results
Creating a customer Master record
See Create Customer Master (155.18) scenario
All business transactions are posted to and managed by means of accounts. You have to create a master record for each account that you need
See Create Customer Master (155.18) scenario
The customer master record has been created and the account can now be posted
Creating one time Account
See Create Customer Master scenario
One-time accounts are used to manage one-time customers
See Create Customer Master scenario
The one-time customer account is created.
Posting Down Payment Request
These noted items are required to enable the system to post the down payments to your customer automatically using the payment program.
Accounts Receivable Accountant
F-37 The down payment request is posted to the customer account. (a statistical item, relevant for subsequent processing, has been posted.)
Posting a down payment manually
You can post down payments received either manually or automatically
Accounts Receivable Accountant
F-29 The document posts the bank account on the debit side and the customer with the alternative reconciliation account (Down payments received) on the credit side. The system automatically sets a
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Process step External process reference
Business condition
Business role
Transaction code
Expected results
payment block in the down payment
Post Customer Invoice with Billing in Sales and Distribution
See Sales Order Processing: Sale from stock 109) scenario
Post invoice for the Customer
See Sales Order Processing: Sale from stock 109) scenario
See Sales Order Processing: Sale from stock 109) scenario
Customer invoice document posted to allow payment from customer
Post Customer Invoice in Accounting
Customer invoices are posted in accounting application without SD integration
Accounts Receivable Account - FI Only
FB70 Accounting documents are created.
Posting a Credit Memo with Reference to invoice
Credit Memo Processing (204) scenario
Processing: Credit Memo Processing (204) scenario
Processing: Credit Memo Processing (204) scenario
Credit memos are created.
Posting a Credit Memo with Reference to the Invoice in Sales and Distribution
Based on a query of the customer, you decide to grant them a credit note
Accounts Receivable Accountant
FB75 Accounting documents are created.
Posting a Credit Memo in Accounts Receivables
Based on a query of the customer, you decide to grant them a credit note
Accounts Receivable Accountant
FB75 Accounting documents are created. No integration with SD application.
Down Payment Clearing Manually
After you have issued the final invoice, the down payment documents are cleared manually with the invoice, if the settlement of down payments has
Accounts Receivable Accountant
F-39 Down payments are cleared manually with the invoice.
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Process step External process reference
Business condition
Business role
Transaction code
Expected results
not been carried out automatically.
Posting Payments Using the Payment Program
The payment program enables you to carry out automatic payment transactions with customers
Accounts Receivable Accountant
F110 The difference between the down payment (if any), the credit note (If any) and the invoice is then posted automatically by the payment program
Outgoing payments – manually
The manual outgoing payment enables you to post outgoing payments without automatic program
Accounts Receivable Accountant
F-31 The payment is deposited in bank and invoices identified for the payment are cleared
Posting Payments Using the manual payment
The manual payment enables you to post the payment transactions with customers
Accounts Receivable Accountant
F-28 The payment is deposited in bank and invoices identified for the payment are cleared
Automatic Clearing
You can periodically clear customer account with open items
Accounts Receivable Accountant
F.13 All the open items that have identical debit and credit amounts are cleared.
Manual Clearing
Clearing of open customer items using manual process
Accounts Receivable Accountant
F-32 The open items selected in the account have been cleared. If a difference is determined, a residual item or a new
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Process step External process reference
Business condition
Business role
Transaction code
Expected results
open item is created.
Manual Bank Statement Processing
The bank credits the check, the bank transfer, and the foreign bank transfer directly from your account.
Bank Accountant
FF67 Those items which had been posted on the bank sub account have been cleared with the items created during the bank statement processing.
Reprocessing an Account Statement
The bank debits the check, the bank transfer, and the foreign bank transfer directly from your account.
Bank Accountant
FEBA_BANK_
STATEMENT
Those items which had been posted on the bank sub account have been cleared with the items created during the bank statement processing.
Dunning Overdue items exist in the respective customer accounts, If necessary, calculate the interest on arrears and send letter to customer
Accounts Receivable Accountant
F150 The dunning notices are now printed. The dunning data has been updated in the customer master records and in the open items (last dunning level and last dunning date).
Starting the Interest Calculation Program
Calculation of interest on overdue items
Accounts Receivable Accountant
FINT The letters are printed. The interest calculation dates have been updated in the
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Process step External process reference
Business condition
Business role
Transaction code
Expected results
customer master records
One-Time-Accounts Postings in Sales and Distribution
See Sales Order Processing: Sale from stock 109) scenario
One-time accounts are used to manage one-time customers
See Sales Order Processing: Sale from stock 109) scenario
See Sales Order Processing: Sale from stock 109) scenario
The document is posted to the one-time domestic account
One-Time-Accounts Postings in Accounting
One-time customer invoices are posted in accounting.
Accounts Receivable Accountant - FI Only
FB70 Accounting documents are created.
Setting a Credit Limit
You set credit limits for customers
Accounts Receivable Manager
FD32 The credit limit is set for the account.
Credit Control Reporting
Several credit control reports are available. The Overview report is described here as an example
Accounts Receivable Manager
F.31 The system displays a credit overview for customer
Reporting
Process step External process reference
Business condition
Business role
Trans-action code
Expected results
Displaying a customer accounting document.
How to display an accounting document
Accounts Receivable Accountant
FB03 Display a customer accounting document.
Displaying and Changing Customer Line Items
Displaying and changing line items in a customer account
Accounts Receivable Accountant
FBL5N The line items of an account are displayed. You can now make changes to the document line items
Displaying Customer Balances
Displaying customer account balances
Accounts Receivable Manager
FD10N Display customer account balances
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4 Process Steps
4.1 Creating a Customer Master Record
UseIn this activity, you create a customer master record.
Procedure
To execute this activity, run the processes in the Create Customer Master (155.18) scenario, using the master data from this document.
4.2 Creating a One-Time Account
PurposeBusiness partners who have a business transaction with you only once are called one-time customers. You do not have to create a master record for one-time because you do not need this master record after the business transaction, and it uses space. You create collective master records for one-time customers and one-time vendors.
You create a collective master record for a customer that only includes data for all one-time customers in a certain region. This collective master record can include the following fields:
● Master record name
● Language
● Currency
● Sales office processing the data
If a one-time customer from this region orders goods from your company, use the customer number of the collective master record when processing the sales order. You enter the address and other data that is not in the collective master record in the sales order.
One-time accounts are used to manage one-time customers. This avoids large volumes of data building up in the master records.
PrerequisitesThe account group has been maintained with external, alphanumeric number assignment.
Procedure
To execute this activity, run the processes in the Create Customer Master (155.18) scenario, section 3.1.5, Create CPD Customer Master Data (Complete) using the master data from this document.
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ResultThe one-time customer account is created.
4.3 Posting a Down Payment Request
UseDown payment requests are noted items that do not affect the balance sheet. They can be considered in account analysis, the dunning program, and in the payment program.
PrerequisitesCustomizing for special general ledger transaction F with alternative reconciliation account 19103101 has been done.
Procedure1. Access the transaction choosing one of the following navigation options:
Option 1: SAP Graphical User Interface (SAP GUI)
SAP ECC menu Accounting Financial Accounting Accounts Receivable Document Entry Down Payment Request
Transaction code F-37
Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role
Business role Accounts Receivable Accountant
(SAP_NBPR_AR_CLERK_S)
Business role menu Accounts Receivable Posting Payments Customer Down Payment Request
2. On the Customer Down Payment Request: Header Data screen, make the following entries:
Field name Description User action and values Comment
Document Date Enter document date For example, Today’s date
Company Code 1000
Currency INR
Reference Enter reference For example, REQ 0001
Account Enter an existing customer number
Enter an existing customer number
For example, 100000
Target Sp. GL Ind. A
3. Choose New item.
4. On the Customer Down Payment Request Add Customer Item screen, make the following entries:
Field name Description User action and values Comment
Amount Any amount For example, 1900
Due On Date in the future For example, Today’s date
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Field name Description User action and values Comment
+ 1 month
Pmt Method D
Assignment Enter Assignment Number
For example, REQ 0001
Text Enter Relevant Description
For example, being advanced a receipt request against invoice
5. Choose Post (Ctrl+ S).
6. Choose Back to return to the SAP Easy Access screen (SAP GUI)
Or
Choose Exit (Shift+F3) and confirm the Business client message with Yes to return to SAP Home (SAP NetWeaver Business Client).
ResultThe down payment request is posted to the customer account. On the posted document, you find the Special G/L account (Down payment requests (customers)). The balance of the G/L account and the one of the customer account has not been updated. A statistical item, relevant for subsequent processing, has been posted.
4.4 Posting a Down Payment Manually
UseYou can post down payments either manually or automatically (payment program SAPF110V, automatic debit or bank direct debit payment method; the down payment request must already be posted).
The manual posting process is described below. You should process this way, especially in the case of a manual payment or a manual step-by-step posting of the account statement.
PrerequisitesThe Customizing settings for special general ledger transaction A with alternative general ledger account 16413100 have been made.
Procedure1. Access the transaction choosing one of the following navigation options:
Option 1: SAP Graphical User Interface (SAP GUI)
SAP ECC menu Accounting Financial Accounting Accounts Receivable Document Entry Down Payment Down Payment
Transaction code F-29
Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role
Business role Accounts Receivable Accountant
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(SAP_NBPR_AR_CLERK_S)
Business role menu Accounts Receivable Posting Payments Post Customer Down Payment
2. On the Post Customer Down Payment: Header Data screen, make the following entries:
Field name Description User action and values Comment
Document Date Enter document date For example, Today’s date
Company Code 1000
Currency INR
Reference Enter reference Choose the reference entered in the down payment request.
For example, REQ 0001
Customer
Account Enter customer Enter the customer number of the Down Payment Request entered in previous step. For example, 100000
Special G/L Indicator
A
Bank
Account Bank G/L account to be posted
For example, 24100112
Amount Any amount Enter the amount from the down payment request entered in previous step.
For example, 1900
Value Date Value date of down payment
For example, Today’s date
3. Choose Requests.
4. On the Post Customer Down Payment Choose Requests screen, select the required item.
5. To see the overview of the Document, choose Create down payments.
6. Choose Post (Ctrl+S).The system displays the message Document XXXXXXXXXX was posted in company code 1000. Check the posted document using Document Display.
If you post a down payment without first posting the associated down payment request, carry out steps 1 and 2 only. Then proceed as follows:
In step 3, choose New Item instead of Requests.
1. On the Post Customer Down Payment: Add Customer Item screen, enter the required data:
Field name Description User action and values Comment
Amount Down payment amount For example, 1900
2. Choose Post (Ctrl+ S).
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3. Check the posted document using Document Display.
4. Choose Back to return to the SAP Easy Access screen (SAP GUI)
Or
Choose Exit (Shift+F3) and confirm the Business client message with Yes to return to SAP Home (SAP NetWeaver Business Client).
ResultThe document posts the bank account (Customer incoming payments) on the debit side and the customer with the alternative reconciliation account (Down payments received) on the credit side. The system automatically sets a payment block in the down payment. The calculated tax has been posted.
If selected during posting, the request has been cleared.
4.5 Posting a Customer Invoice
UseCustomer invoices can be created with the components Sales and Application (SD) or Financials (FI).
SAP Best Practices solutions require postings of customer invoices with the sales and distribution transactions as soon as the Sales and Distribution (SD) component is in scope. Customer invoices should be posted in accounting area if scenarios in Sales and Distribution application are not available.
Proceed with process step Posting a Customer Invoice with Billing in Sales and distribution if the Sales And Distribution (SD) component is in scope. This ensures full integration of the sales and distribution and accounting/controlling functionality.
Proceed with process step Posting a Customer Invoice in Accounting if the Sales and Distribution (SD) component is not in scope. Billing functions are not applicable.
4.5.1 Posting a Customer Invoice with Billing in Sales and Distribution
UseYou post customer invoices for the goods and services shipped to customer. You need the customer invoice to carry out customer payment, credit memo (if any) against this invoice, and to adjust down payment against this invoice and credit memo.
Prerequisite
The Sales and Distribution (SD) component is in scope.
Procedure
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To execute this activity, run the processes in the Sales Order Processing: Sale from stock (109) scenario, using the master data from this document.
4.5.2 Posting a Customer Invoice in Accounting
UseCustomer invoices are posted in accounting. Accounting documents are created.
Prerequisite
The Sales and Distribution (SD) component is not in scope.
Customer master data should exist (see process step Creating a Customer Master Record or Creating a One-Time Account).
Procedure1. Access the transaction choosing one of the following navigation options:
Option 1: SAP Graphical User Interface (SAP GUI)
SAP ECC menu Accounting Financial Accounting Accounts Receivable Document Entry Invoice
Transaction code FB70
Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role
Business role Accounts Receivable Account - FI Only (SAP_NBPR_AR_FI_ONLY_S)
Business role menu Accounts Receivable Posting Invoice Enter Outgoing Invoices
When you call up the transaction for the first time, a dialog box displays for you to enter the company code. Enter the company code.
To change the company code in the transaction, choose Edit Change Company Code. Then choose Continue.
2. On the Basic Data tab, on the Enter Customer Invoice: Company Code 1000 screen, enter the following data:
Field name Description User action and values Comment
Customer <customer number> For example, enter the customer that has been created with process step Creating a Customer Master Record
Invoice Date <date> For Example Today’s date
Reference <Any reference>
Amount <any amount> For example 5800
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Field name Description User action and values Comment
Currency INR
Based on the previously posted down payment, the system reacts with a message about the existing amount of down payments. Confirm this message with Continue (Enter).
3. On the Enter Customer Invoice: Company Code 1000 screen, on the Payment tab, enter the following data:
Field name Description User action and values Comment
Bline Date Baseline Date for Due Date Calculation
<For example Today’s date>
Check date
Payt terms For example, 0001
Pmt Method D Check payment method
4. Enter the following data for the line item:
Field name Description User action and values Comment
G/L acct <revenue account> For example, 37990100
D/C Debit/Credit H Credit
Amount in Document Currency
<any amount> * or 5800
If profit centers exist, they should also be entered in the Profit Center field. In this case, scroll to the right to fill in the field.
5. To check the document before it is posted, choose Simulate (F9).This enables you to display the document, including the tax on sales/purchases to be posted, and to correct it if necessary.
6. Choose Post (Ctrl+S). The system may prompt you with an Information dialog box that a down payment exists. Confirm the Information dialog box by choosing Enter.
In the lower area of the screen, the system displays the message: Document 18000000xx was posted in company code 1000, where xx is the sequential document number posted by the system.
7. Make a note of the invoice document number for later use in clearing and credit note posting.
8. Choose Back to return to the SAP Easy Access screen (SAP GUI)
Or
Choose Exit (Shift+F3) and confirm the Business client message with Yes to return to SAP Home (SAP NetWeaver Business Client).
ResultThe customer invoice is posted and the G/L account and customer transaction figures are updated.
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4.6 Posting a Credit Memo with Reference to the Invoice
Use
Proceed with process step Posting a Credit Memo with Reference to the Invoice in Sales and Distribution if the Sales And Distribution (SD) component is in scope. This ensures full integration of the sales and distribution and accounting/controlling functionality.
Proceed with process step Posting a Credit Memo in Accounts Receivables if the Sales and Distribution (SD) component is not in scope.
4.6.1 Posting a Credit Memo with Reference to the Invoice in Sales and Distribution
UseBased on a customer query, you decide to grant them a credit note.
You post the credit memo with reference to the original invoice. This allows the system to connect the relevant information and ensure consistent processing.
To execute this activity, run the processes in the Credit Memo Processing (204) scenario, using the master data from this document.
In exceptional cases, you can post the credit memo with accounts receivable. Examples are credit memos for customers that cannot be posted in SD because of missing line item identifications.
PrerequisitesA customer invoice was posted within the previous step.
Procedure
If you post the credit memo with sales transaction (SD), run the processes in the Credit Memo Processing (204) scenario.
Otherwise, perform the following steps.
1. Access the transaction choosing one of the following navigation options:
Option 1: SAP Graphical User Interface (SAP GUI)
SAP ECC menu Accounting Financial Accounting Accounts Receivable Document Entry Credit Memo
Transaction code FB75
Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role
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Business role Accounts Receivable Accountant
(SAP_NBPR_AR_CLERK_S)
Business role menu Accounts Receivable Posting Invoice Enter Outgoing Credit Memos
2. On the Enter Customer Credit Memo: Company Code 1000 screen, on the Basic Data tab, make the following entries:
Field name Description User action and values Comment
Customer Select Customer Enter the customer from the down payment request and posted customer invoice.
For example,100000
Document Date Enter document date For example, Today’s date
Reference Enter invoice reference For example, 12345
Amount Credit memo amount For example, 300
Currency INR
Calculate tax X
3. Enter the following data for the first line item:
Field name Description User action and values Comment
G/L Acct Specify G/L account to be posted
31111100 (Sal-Dom-Dir-TG); cost element category 11 if CO-PA is activated; otherwise, cost element category blank)
Cost element 31111100 is assigned in CO-PA transfer structure
Amount in doc. curr. Amount in document currency
For example, 300
Profitability Segment Select the arrow in the profit.segm. column. In Assignment to a Profitability Segment screen enter the customer number in the Customer field. Choose Continue (enter).
Example:
Customer 100000
This assignment is required only if CO-PA is activated (operating concern exists and is assigned to controlling area).
4. Choose the Payment tab.
5. On the Payment tab, make the following entries:
Field name Description User action and values Comment
Inv.ref. Invoice reference
Invoice document number
Invoice Reference: enter the number of the invoice you created for the
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customer
6. Choose Enter. The system displays the message Data was copied. Choose Enter again to confirm the message.
If you enter the FI document number of the invoice in the Invoice Reference field, the invoice payment data is automatically copied (baseline date for payment, terms of payment). This is logged with the displayed system message.
If you do not enter an invoice reference, the credit memo created is due immediately.
7. Choose Post (Ctrl+S). The system displays the message Document XXXXXXXXXX was posted in company code 1000. (XXXXXXXXXX is the assigned document number).
8. Choose Back to return to the SAP Easy Access screen (SAP GUI)
Or
Choose Exit (Shift+F3) and confirm the Business client message with Yes to return to SAP Home (SAP NetWeaver Business Client).
ResultIf you post the credit memo with reference to the invoice, the system automatically transfers the terms of payment from the invoice to the credit memo.
4.6.2 Posting a Credit Memo in Accounts Receivable
UseBased on a customer query, you decide to grant them a credit note.
You post this document with reference to the original invoice. This allows the system to connect the relevant information and ensure consistent processing.
Procedure1. Access the transaction choosing one of the following navigation options:
Option 1: SAP Graphical User Interface (SAP GUI)
SAP ECC menu Accounting Financial Accounting Accounts Receivable Document Entry Credit Memo
Transaction code FB75
Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role
Business role Accounts Receivable Accountant
(SAP_NBPR_AR_CLERK_S)
Business role menu Accounts Receivable Posting Invoice Enter Outgoing Credit Memos
2. On the Enter Customer Credit Memo: Company Code 1000 screen, on the Basic Data tab, make the following entries:
Field name Description User action and values Comment
Customer Select Customer Enter the customer from the down payment request
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and posted customer invoice.
For example, 100000
Document Date Enter document date For example, Today’s date
Reference Enter invoice reference For example, 12345
Amount Credit memo amount For example, 300
Currency INR
Calculate tax X
3. Enter the following data for the first line item:
Field name Description User action and values Comment
G/L Account Specify G/L account to be posted
For example, revenue account 37990100
D/C Debit/Credit S Debit
Amount in doc. curr. Amount in document currency
For example, * or 300
If profit centers exist, they should also be entered in the Profit Center field. In this case, scroll to the right to fill in the field.
4. Choose the Payment tab.
5. On the Payment tab, make the following entries:
Field name Description User action and values Comment
Inv.ref. Invoice document number For example, enter the number of the invoice you created before in process Posting a customer invoice.
6. Choose Enter. The system displays the message Data was copied. Choose Enter again to confirm the message.
If you enter the FI document number of the invoice in the Invoice Reference field, the invoice payment data is automatically copied (baseline date for payment, terms of payment). This is logged with the displayed system message.
If you do not enter an invoice reference, the credit memo created is due immediately.
7. Choose Post (Ctrl+S). The system displays the message Document XXXXXXXXXX was posted in company code 1000 (XXXXXXXXXX is the assigned document number).
8. Choose Back to return to the SAP Easy Access screen (SAP GUI)
Or
Choose Exit (Shift+F3) and confirm the Business client message with Yes to return to SAP Home (SAP NetWeaver Business Client).
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ResultIf you post the credit memo with reference to the invoice, the system automatically transfers the terms of payment from the invoice to the credit memo.
4.7 Down Payment Clearing Manually
UseAfter you have issued the final invoice, the down payment documents are cleared automatically with the invoice. A transfer posting to the normal reconciliation account 23203110 is carried out.
This step is described in scenario Customer Down Payment (201, 4.11).
If the settlement of the down payment has not been processed automatically, you have to do this step manually.
Prerequisites Down payments are posted.
A customer invoice is posted.
The down payments are not cleared automatically with the invoice.
Procedure
1. Access the transaction choosing one of the following navigation options:
Option 1: SAP Graphical User Interface (SAP GUI)
SAP ECC menu Accounting Financial Accounting Customers Document Entry Down Payment Clearing
Transaction code F-39
Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role
Business role Accounts Receivable Accountant
(SAP_NBPR_AR_CLERK_S)
Business role menu Accounts Receivable Posting Payments Clear Customer Down Payment
2. On the Clear Customer Down Payment: Header Data screen, make the following entries:
Field name Description User action and values Comment
Document Date Today’s date
Company Code <Company Code>
Currency INR
Reference Clear down paym.
Account <customer account>
Invoice Reference Document number of the invoice
3. Choose Process down pmnt and select the corresponding down payment.
4. Choose Post. Ignore the message that displays at the bottom of the screen.
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5. Choose Back to return to the SAP Easy Access screen (SAP GUI)
Or
Choose Exit (Shift+F3) and confirm the Business client message with Yes to return to SAP Home (SAP NetWeaver Business Client).
ResultThe down payment is cleared. The system posts a new item in the customer account and in account 16413100. The new item can now be handled as a partial payment, and included and cleared when an incoming payment is received (or by the payment program).
4.8 Posting Payments using Automatic Payments Program
UseThe payment program enables you to carry out automatic domestic and international payment transactions with vendors and customers. It creates the payment documents and makes the data available for the payment medium programs. These programs either print a payment list or payment form, or create data media/files, which can then be sent to the bank on disk or with special bank software.
The payment medium program stores data in the SAP print management system and DME administration system (for DME). Here, the data is retrieved separately for each form/data medium and can be transferred in the required manner.
After a successful payment run, the open customer or vendor items are paid, the items cleared, and payment media created, which you can send to the bank.
In the open item, you can specify a payment currency different from the document currency. You can also specify an amount that is then paid instead of the gross amount of the item. This means that it represents the gross amount of the item in the payment currency.
Prerequisites Master data for the customer has been maintained regarding bank data and allowed payment methods.
On the customer account, open due items exist. You can check this using transaction FBL5N Display/Change Line Items.
If this is not the case, post some invoices as described in the step Posting Customer Invoices.
Procedure1. Access the transaction choosing one of the following navigation options:
Option 1: SAP Graphical User Interface (SAP GUI)
SAP ECC menu Accounting Financial Accounting Accounts Receivable Periodic Processing Payments
Transaction code F110
Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role
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Business role Accounts Receivable Accountant
(SAP_NBPR_AR_CLERK_S)
Business role menu Accounts Receivable Posting Payments Automatic Payment
2. On the Automatic Payment Transactions: Status screen, enter the required data:
Field name Description User action and values Comment
Run Date Any date for identification
For example, Today’s date
Identification Any identification Enter a unique alphanumeric ID per run date. For example, your initials with a 2 digit number at the end
For example, MO01
3. Choose the Parameter tab.
4. On the Automatic Payment Transactions: Parameters screen, enter the required data:
Field name Description User action and values Comment
Posting Date Posting date of the clearing documents
For example, Today’s date
Docs Entered Up To Entry date of the documents to be considered
For example, Today’s date
Customer Items Due By
Specify due date of items to be considered
All customer items that are due by the day entered are considered
For example, Today’s date + 1 month
Company codes 1000
Pmt meths D
Next p/date Specify the day of the next payment run execution
Date of next payment run
For example, Today’s date + 1 month
Customer Specify customer (from) Open items of this customer are going to be regulated via the payment run.
Select the customer for whom the invoice has been entered in step Posting a Customer Invoice (step 4.5)
For example, 100000
To Specify customer (to) All customers specified within the range from – to are going to be regulated with the payment run.
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Field name Description User action and values Comment
For example, 100000
5. Choose Save Parameters (Ctrl+S).
6. Choose the Status tab.
7. Choose Schedule Proposal (F7). Confirm the dialog box.
8. On the Schedule Proposal screen, make the following entries:
Field name Description User action and values Comment
Start Date * For example, Today’s day
Start immediately
X
9. Choose Schedule (Enter). The message Proposal run has been scheduled displays at the bottom of the window.
10. Choose Status (Shift+F2) more than once, to update the status of the Payment Proposal.
11. As soon as the proposal run has been finished, it is shown on the Automatic Payment Transactions: Status screen.
12. Choose the Status tab.
13. Choose Payment Run (Schedule Payment Run (F7)). Confirm the Schedule payment dialog box with Yes.
14. In the Schedule Payment dialog box, enter the following data:
Field name Description User action and values Comment
Start date Specify start date For example, Today’s date
Start immediately X
15. Choose Schedule (Enter).
16. Keep choosing Status (Shift + F2) until the status text changes to Payment run has been carried out.
17. You can also obtain the required information by using the Payment run log. To do so, choose Display Payment Run Log (Shift+F8) instead of step 1 and 2.
18. If Option 1 was selected, you can, for example, display the results of the payment run for the customer account by using the Customer Line Item Display and call up the following transaction: FBL5N.
19. Choose Back to return to the SAP Easy Access screen (SAP GUI)
Or
Choose Exit (Shift+F3) and confirm the Business client message with Yes to return to SAP Home (SAP NetWeaver Business Client).
ResultThe payment run has been executed. Payments by Collection/Direct debit for customers have been carried out. The open customer items have been cleared.
4.9 Outgoing Payments - manually
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UseYou can post outgoing payments either manually or automatically (payment program SAPF110 – see previous step).
The manual posting process is described below. You should process this way especially in the case of a manual payment or a manual step-by-step posting of the account statement.
Prerequisites Open items have been posted. (If you cannot find the open Item in your customer account, enter a credit memo use transaction code FB75.)
Procedure1. Access the transaction choosing one of the following navigation options:
Option 1: SAP Graphical User Interface (SAP GUI)
SAP ECC menu Accounting Financial Accounting Accounts Receivable Document Entry Other Outgoing Payments
Transaction code F-31
Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role
Business role Accounts Receivable Accountant
(SAP_NBPR_AR_CLERK_S)
Business role menu Accounts Receivable Posting Payments Post Outgoing Payments
2. On the Post Outgoing Payment: Header Data screen, make the following entries:
Field name Description User action and values Comment
Document Date
* For example, Today’s date
Posting Date * For example, Today’s date
Company Code
1000
Currency INR INR
Reference (*) optional
Bank data
Account * (bank transfer domestic account)
For example, 24100112
Amount * The amount is posted in prerequisite FB75
Value Date * For example, Today’s date
Open item selection
Account * Enter the existing customer with open
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Field name Description User action and values Comment
invoice
Account Type D
3. Choose Process Open Items.
4. On the Process Open Items: select the required item (Open invoices, credit memos, and so on).
5. Choose Post (Ctrl+ S). The system displays the message Document XXXXXXXXXX was posted in company code 1000. Check the posted document using Document Display.
6. Choose Back to return to the SAP Easy Access screen (SAP GUI)
Or
Choose Exit (Shift+F3) and confirm the Business client message with Yes to return to SAP Home (SAP NetWeaver Business Client).
ResultThe document posts the bank account and the customer account. The selected open item is cleared by the payment made.
4.10 Posting Incoming Payment from Customer Manually
UseThis activity posts the incoming payments from the customer.
Procedure1. Access the transaction choosing one of the following navigation options:
Option 1: SAP Graphical User Interface (SAP GUI)
SAP ECC menu Accounting Financial Accounting Customer Document Entry Incoming Payments
Transaction code F-28
Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role
Business role Accounts Receivable Accountant
(SAP_NBPR_AR_CLERK_S)
Business role menu Accounts Receivable Posting Payments Post Incoming Payments
2. On the Post Incoming payments: Header Data screen, enter the following information:
Field name Description User action and values Comment
Document date Enter document date For example, Today’s date
Company Code 1000
Currency INR
Account Select bank G/L account to be posted.
Section Bank G/L Account
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Field name Description User action and values Comment
For example, 24100112 Deutsche Bank (customer incoming payments)
Amount * Select the amount of a customer invoice
For example, 7000
Value Date Specify value date. For example, Today’s date
Open item selection-Account
Select Customer. Number of the account from which the open items are to be selected for further processing
For example, 100000
3. Choose Enter.
4. On the Post incoming payments Process open items screen, select the invoices to be applied against the payment by double-clicking on the amount field or by selecting the line and choosing the Activate Items button.
You can optionally create residual items, partial payments, or charge of differences.
This step only works as described if the open items selected for the customer account are inactive after the selection. If this is not the case, you deselect the open items that you do not need to map against the incoming payment by double-clicking.
The open items selected for the customer account are inactive initially, if for your user the Selected items initially inactive flag is set.
In SAP GUI, you can review the settings by using transaction FB00 (Accounting Editing Options) on the Open items tab. In SAP NWBC, you can review the settings by navigating to Accounts Receivable → Posting → Payments → Accounting Editing Options, then to the Open items tab.
5. Choose Post.
For SAP NetWeaver Business Client (SAP NWBC): To check document before posting, choose Menu Document Simulate to display the document, with cash discount, automatic pmt. difference entries, and residual items.
6. Choose Back to return to the SAP Easy Access screen (SAP GUI)
Or
Choose Exit (Shift+F3) and confirm the Business client message with Yes to return to SAP Home (SAP NetWeaver Business Client).
ResultThe payment is deposited in the bank and the invoices identified for the payment are cleared. You do not need to process any other steps in this document.
Debited Accounts Credited Accounts
Bank Customer
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Debited Accounts Credited Accounts
Pmt. Differences Payment differences
Customer (Residual items)
4.11 Automatic Clearing of Open Items in Customer Accounts
UseYou can periodically clear open customer account items if, for example, credit memos have been created for invoices.
PrerequisitesOpen customer documents are posted.
Procedure1. Access the transaction choosing one of the following navigation options:
Option 1: SAP Graphical User Interface (SAP GUI)
SAP ECC menu Accounting Financial Accounting Accounts Receivable Periodic Processing Automatic Clearing Without Specification of Clearing Currency
Transaction code F.13
Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role
Business role Accounts Receivable Accountant
(SAP_NBPR_AR_CLERK_S)
Business role menu Accounts Receivable Periodic and Closing Activities Automatic Clearing
2. On the Automatic Clearing screen, enter the following data:
Field name Description User action and values Comment
Company Code 1000
Select customers X Select the indicator.
Special G/L Transactions
x Select this indicator, if special G/L transactions (down payments) should be cleared automatically
Test run X To perform a test run, select the indicator. For the real run, deselect the indicator and execute the program again.
3. First perform a test run; the indicator is activated automatically.
4. Choose Execute (F8).
5. When you perform the real run, the system displays the warning: This program run is a
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production run. Choose Enter to confirm the warning and to start the run.
6. Choose Back to return to the SAP Easy Access screen (SAP GUI)
Or
Choose Exit (Shift+F3) and confirm the Business client message with Yes to return to SAP Home (SAP NetWeaver Business Client).
ResultAll the open items having identical debit and credit amounts and references are cleared (the customer invoice and the credit memo created within the prerequisite section are cleared). A log is created.
4.12 Manual Clearing of Open Items in Customer Accounts
UseThis activity is used to clear open customer’s items. If the balance of the items to be cleared is not 0, you can create a residual item, for example, for overpayments/underpayments.
PrerequisitesOpen Items in customer accounts are posted.
Procedure1. Access the transaction choosing one of the following navigation options:
Option 1: SAP Graphical User Interface (SAP GUI)
SAP ECC menu Accounting Financial Accounting Accounts Receivable Account Clear
Transaction code F-32
Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role
Business role Accounts Receivable Accountant
(SAP_NBPR_AR_CLERK_S)
Business role menu Accounts Receivable Posting Document Processing (homepage)
2. Only SAP NetWeaver Business Client (SAP NWBC): Select the first row of the required business partner and choose All Customer Line Items Open.
3. Select the relevant document number and choose Clear Customer Items.
4. From step 4 to step 7, it is only SAP GUI: On the Clear Customer: Header Data screen, enter the required data:
Field name Description User action and values Comment
Account Enter Customer. Enter the customer account number for whom the invoice and credit memo was posted.
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Field name Description User action and values Comment
For example, 100000
Company Code 1000
Additional Selections
Reference
5. Choose Enter.
6. If Reference is selected in the Additional Selections screen section, enter the required data on the Clear Customer: Enter Selection Criteria screen.
Field name Description User action and values Comment
Reference From Reference interval to be taken into account
For example, REF006
7. Choose Process Open Items.
8. Depending on your user settings, the open items you want to clear have to be activated first. To do this, select the open items and choose Activate Items.
9. If a discount has been calculated, delete the amounts that are defaulted in the respective column.
10. You have to specify the open items that are to be fully cleared, and the open items for which a residual item is to be created. Choose Residual Items and enter the residual amount for the invoice. As an alternative, you can also double-click the entry field, which causes the transaction to calculate the residual amount itself.
11. For some reasons, it makes sense not to allocate the residual amount to one item, but to post it to the account without allocation. To do so, use the Difference Postings field instead and enter the residual amount here.
12. Choose Document Simulate.
You may receive an error message that prompts you to Update the Document Line item Text and the Base line Date. Update the same to proceed further.
13. Choose Post (Ctrl+S) to save your entries. The document overview is displayed now, and you are asked to update the highlighted line item. Double-click residual item and enter a describing text for the line item. Choose Post (Ctrl+S) to post finally the document.
14. Choose Back to return to the SAP Easy Access screen (SAP GUI)
Or
Choose Exit (Shift+F3) and confirm the Business client message with Yes to return to SAP Home (SAP NetWeaver Business Client).
ResultThe open items selected in the account have been cleared. If a difference is determined, a residual item or a new open item is created.
4.13 Manual Bank Statement
Use
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The bank credits the collection, the direct debit, the deposited checks, and a bank transfer from a customer to your account. As in the case currently under consideration, some open items have already been cleared by the automatic payment and the check deposit, and the posting of the bank statement in these cases clears the open items bank clearing account.
PrerequisitesHouse banks must be maintained and the customizing for the manual bank statement has to be finished. One open item should exist, for example, post one customer invoice (using FB70) for 100000 with Amount Rs. 14,030.51
Procedure
1. Access the transaction choosing one of the following navigation options:
Option 1: SAP Graphical User Interface (SAP GUI)
SAP ECC menu Accounting Financial Accounting Banks Incomings Bank Statement Manual Entry
Transaction code FF67
Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role
Business role Bank Accountant
(SAP_NBPR_BANKACC_S)
Business role menu Bank Accounting Incomings Manual Account Statement
2. Using the transaction the first time requires the entry of the following data on the Specifications screen:
Field name Description User action and values Comment
Int. bank determin. X If this indicator is set, you can enter the house bank ID and the account ID. If the indicator is not set, you have to enter the bank number and the bank account number.
Import advices
Start variant YB01
Further Processing
Processing Type 4 Further processing online. You have to choose Processing Type 4. If you choose this processing type, you can use transaction FEBAN or FEBA for further post processing.
To change the specifications, choose (NWBC: Menu…) Settings Specifications on the following screen.
3. Choose Enter.
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4. On the Process Manual Bank Statement screen, enter the required data:
Field name Description User action and values Comment
Company Code 1000
House Bank House bank for which bank statement is being entered
For example, HDF10
Account ID House bank account for which bank statement is being entered
For example, CA101
Statement Number Number of the bank statement to be processed
Last bank statement number for the selected house bank/account + 1
For example, 1
Statement Date Date of the Account Statement to be processed
For example, Current date
Control
Opening Balance Opening Balance Opening balance = Closing Balance of the previous bank statement (compare note below for further details)
For example, 0
Closing Balance Opening Balance + Balance of the bank account statement
Closing Balance = Opening Balance + all credits – all debits (in bank statement) for example, 0 + 14,030.51 = 14,030.51
Entering the opening balance causes a check, if the amount matches with previously entered account statements. To determine the ending balance of the last account statement, which might have been entered during previous tests, choose Overview (F8) and – on the following screen – select the line belonging to the bank, to which you want to add another account statement. From the following screen, you can pick the values of the last account statement, which has been posted.
5. Choose Enter to confirm your entries and process the next screen.
6. On the Process Manual Bank Statement screen, enter the required data:
Field name Description User action and values Comment
Transaction Select Transaction Collection/Direct debit
For example IN99
Value Date Value date of the item For example, Current date
Amount Amount of Transaction For example, 14,030.51
Bank refer. Bank Reference The reference entered here has to be in line with the customer invoice document number you
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Field name Description User action and values Comment
created in the Prerequisite step.
For example, 18xxxxxxxx
Customer 100000 The customer with open item
7. Choose Save (Ctrl+S). The account statement is included in the system when you choose Save, but is not yet posted. You can still change the account statement or add new items to it.
8. Choose Post statement. The statement is posted online (in the background).
Transaction code IN99 stands for Cheque deposits and contains the posting logic for the document to be posted. In this case the document is posted:
From the bank to the bank sub account (bank clearing account), for example, 24100123 (HDFC, Sandoz, CA #9004-clearing-Chq received) and
From the bank sub account to the customer with automatic clearing, provided the open item can be clearly identified based on the bank reference (customer invoice document number).
9. Choose Back to return to the SAP Easy Access screen (SAP GUI)
Or
Choose Exit (Shift+F3) and confirm the Business client message with Yes to return to SAP Home (SAP NetWeaver Business Client).
ResultOnce you have posted the account statement, the system displays the posting statistics. These enable you to see how many FB01 postings (post without clearing) have been carried out with and without errors. This also applies to FB05 postings (post with clearing).
In our example, both kinds of postings have been carried out. The postings, which had been created on the bank sub account by the payment program, have been cleared by those from the bank account statement.
4.14 Reprocessing an Account Statement
UseEvery time you post a manual account statement, you should reprocess it since the system cannot always clear all the items automatically. This is particularly important if the customer has not paid the total amount or has quoted the wrong reference. In this particular case, no clearing posting is carried out and, consequently, reprocessing is necessary.
PrerequisitesThe manual account statement has been posted.
Procedure1. Access the transaction choosing one of the following navigation options:
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Option 1: SAP Graphical User Interface (SAP GUI)
SAP ECC menu Accounting Financial Accounting Banks Incomings Bank Statement Reprocess
Transaction code FEBA_BANK_STATEMENT
Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role
Business role Bank Accountant (SAP_NBPR_BANKACC_S)
Business role menu Bank Accounting Incomings Postprocessing Bank Statement
2. On the Selection of Bank Statements by Banks and Account Nos screen, enter the required data:
Field name Description User action and values Comment
Company Code 1000
House Bank House bank for which bank statement is being processed
For example, HDF10
Account ID House bank account for which bank statement is being processed
For example, CA101
3. Choose Execute (F8).
4. On the Edit Bank Statement screen, all the statement numbers are displayed (tree display).
A green light next to the statement item indicates that the postings have been processed without errors. You can see the posted document number in the individual statement items. Double-click an item to display further information, such as the reference, business partner, bank details, external transaction, note to payee, and so on. To display the document that was created, double-click the document number. A red light next to the statement item indicates that the account statement items could not be posted. You have to reprocess these items.
Following Steps need only to be done by red light:5. On the Edit Bank Statement screen, select the amount row that has to be posted.
6. On the Edit Bank Statement screen choose (NWBC: Menu…)Statement Items Post.
7. On the Post with Clearing Select open items screen, make the following entries:
Field name Description User action and values Comment
Company Code 1000
Account <account number from the customer>
For example, 100000
Account Type D Customers
8. If you can select additional selections (for example amount or document number or reference) you can clear with selection criteria. Choose the relevant additional selection. In this case, on the Post with Clearing Enter selection criteria screen, enter the relevant selection and choose Process open items.
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9. If no selection criteria are required, choose Enter.
10. On the Post with Clearing Process open items screen, select the document number(s) you want to clear.
11. In the Amount entered field, you can see the bank statement amount that has to be cleared. When you pick the relevant document number(s), the Assigned field shows the total amount.
12. For assigning the amount, double-click the amount (INR Gross).
In the Not assigned field, you can see the difference between Amount entered and Assigned. When the field is zero, you can post and clear the statement. If the field is not zero, you can double-click the Difference postings. Choose Post. The system now displays the document overview. At the bottom of the screen, a message displays requesting you to correct the marked (in blue writing) line items.
13. Double-click the line item if it is highlighted in the color blue . Enter a text, for example, Clearing.
14. Choose Post (Crtl+S).
15. Choose Back to return to the SAP Easy Access screen (SAP GUI)
Or
Choose Exit (Shift+F3) and confirm the Business client message with Yes to return to SAP Home (SAP NetWeaver Business Client).
ResultThe items are posted which could not be cleared automatically.
4.15 Dunning
UseTwo dunning procedures have been set up:
0001 – Dunning notice every 14 days, 4 dunning levelsYB30 – Dunning notice in conjunction with interest calculation, 30 days after the invoice has been created
Dunning procedure 0001 is used when no interest rates are to be posted.
Dunning procedure YB30 is used when interest rates are to be posted 30 days after the invoice has been created. In this case, the dunning program creates a dunning notice (without calculating the interest) that specifies a payment deadline. Once the payment deadline has expired, the interest calculation program is started, which calculates and posts the interest rates. The customer then receives a letter informing him or her of the amount of interest that has been posted. The second dunning level in dunning procedure YB30 is an internal dunning level for initiating the legal dunning procedure.
Alternatively, the interest on arrears can also be calculated directly, without the dunning program. The interest calculation program is, therefore, also described in a separate scenario.
Dunning notices can be sent to customers and vendors (in this case, credit memos, for example). The following example describes the procedure for customers only. The procedure is the same for vendors.
Process Flow
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Maintain customer accounts: assign the required dunning procedure and/or the interest indicator 01
Overdue items exist in the respective customer accounts. If this is not the case, you can post to the customer account manually; you should ensure here that the due date of the items is at least 30 days in the past. If necessary, start the interest on arrears calculation
Start the dunning program
Print out letters (transaction SP01)
PrerequisitesNote that the dunning program does not take into account the customer open items that have stored a payment method for incoming payment or for customer master records that are assigned to incoming payment methods. However, if the line items to be dunned are blocked for payment by setting a payment block, then the dunning process can be carried out for those items.
If you want to dun a customer open item for a customer account having incoming payment methods assigned (for example, customer 100000), you can set a payment block in the open item by using transaction FB02.
Procedure
1. Access the transaction choosing one of the following navigation options:
Option 1: SAP Graphical User Interface (SAP GUI)
SAP ECC menu Accounting Financial Accounting Accounts Receivable Periodic Processing Dunning
Transaction code F150
Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role
Business role Accounts Receivable Accountant
(SAP_NBPR_AR_CLERK_S)
Business role menu Accounts Receivable Periodic and Closing Activities Dunning Run
2. On the Dunning screen, make the following entries:
Field name Description User action and values Comment
Run On Any date for identification
For example, Today’s date
Identification Any identification Enter an alphanumeric ID for dunning run. For example, your initials with a 2 digit number at the end
For example, MO01
3. On the Parameter tab, make the following entries:
Field name Description User action and values Comment
Dunning Date Enter dunning date For example, Today’s date
Documents Posted Up To
Enter Posting date of documents to be processed by the run
Only items which have been posted up to this date are included in the
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processing.
For example, Today’s date
Company Code 1000
Customer Enter a customer or interval of customers
Due open item should exist for this customer.
For example, 100000
4. On the Additional Log tab, make the following entries:
Field name Description User action and values Comment
Customer Enter a customer or interval of customers
For example, 100000
5. Choose Save.
6. Choose the Status tab.
7. Choose Schedule (Schedule dunning run (F7)) to schedule the proposal run.
8. In the Schedule Selection and Print dialog box, make the following entries:
Field name Description User action and values Comment
Output device Enter name of printer For example, LOCL or LP01
Start immediately Select
9. Choose Schedule (Execute (F5)).
10. On the Status tab, you can now check the relevant dunning run status. Choose Enter to update the status. The system displays the message Dun. selection is complete.
You can also Choose Log to display the log and choose Dunning List to display the dunning list. In the Dunning List Variant dialog box, choose Enter.
11. Choose Dunning Printout to schedule the update run.
12. In the Schedule Print dialog box, make the following entries:
Field name Description User action and values Comment
Output device Enter name of printer For example LOCL or LP01
Start Immediately X
13. Choose Print.
14. On the Status tab, you can now check the relevant dunning run status. Choose Enter to update the status. The system displays the message Dun. printout is complete.
15. You can also display the log and the dunning list here.
16. Go to the spool administration to print out the dunning notices. Access the transaction from the Dunning screen choosing the following path in the SAP ECC menu: System Own Spool Requests, or access the activity directly using the transaction code /nSP02.
17. Select the relevant spool request and choose Print Directly.
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18. Choose Back to return to the SAP Easy Access screen (SAP GUI)
Or
Choose Exit (Shift+F3) and confirm the Business client message with Yes to return to SAP Home (SAP NetWeaver Business Client).
ResultDunning notices to customers are printed.
The dunning data in the customer master record and in the open items is updated with the relevant dunning level and the last dunning date. The highest dunning level of all the open account items is set in the master record.
4.16 Interest Calculation
UseCalculation of interest on overdue items
Prerequisites Interest indicator 01 is configured with the required interest rate and the corresponding
account determination settings.
Interest indicator 01 was set in the customer master record
Procedure1. Access the transaction choosing one of the following navigation options:
Option 1: SAP Graphical User Interface (SAP GUI)
SAP ECC menu Accounting Financial Accounting Accounts Receivable Periodic Processing Interest Calculation Item Interest Calculation Item Interest Calculation
Transaction code FINT
Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role
Business role Accounts Receivable Accountant
(SAP_NBPR_IN_AR_CLERK_S)
Business role menu Accounts Receivable Periodic and Closing Activities Item Interest Calculation
2. On the Calculate Interest Calculation screen, make the following entries:
Field name Description User action and values Comment
Customer account Enter a customer or interval of customers
Due open item should exist for this customer.
For example, 100000
Company code 1000
Field name Description User action and values Comment
Further selections
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Interest Calculation To
settlement period upper limit
<enter date> For example, Today’s date
Test Run Uncheck this box if the real run is executed.
3. Choose Execute.
4. The dialog Item Interest Calculation occurs. You may check the DocumentNo field for the interest posting document. Choose Continue.
5. Choose Back to return to the SAP Easy Access screen (SAP GUI)
Or
Choose Exit (Shift+F3) and confirm the Business client message with Yes to return to SAP Home (SAP NetWeaver Business Client).
ResultThe interest calculation dates have been updated in the customer master records (last date of the interest calculation run).
4.17 One-Time-Accounts Postings
UseOne-time accounts are used to manage one-time customers. You can use one-time accounts for one-time customers to avoid generating large volumes of master data.
If the Sales And Distribution (SD) component is in scope, proceed with process step One-Time-Accounts Postings in Sales and Distribution. This ensures full integration of the sales and distribution and accounting/controlling functionality.
If the Sales and Distribution (SD) component is not in scope, proceed with process step One-Time-Accounts Postings in Accounting.
PrerequisitesAccount groups have been created for one-time accounts. The one-time account has been created (refer to the Creating a One-Time Account Business Process Documentation).
4.17.1 One-Time-Accounts Postings in Sales and Distribution
UseOne-time customer invoices are posted in Sales and Distribution (SD) component.
Prerequisites
The Sales and Distribution (SD) component is in scope.
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Procedure
To execute this activity, run the Sales Order Processing: Sale from stock (109) scenario using the demo data from this document.
Step 4.1 Credit Management Check for Sales Order in Scenario 109 should not be processed, because for a one-time customer, there is no credit limit to set. This step is to be skipped.
In Step 4.1.3 Sales Order entry in scenario 109, make the following entries:
For Sold to party: one-time account from step 4.2 (this scenario, demo data: CPDL)
For Ship to party: one-time account from step 4.2 (this scenario, demo data: CPDL)
Information: Account Group for one-time customer: YBOC
1. Choose Enter.
2. A new dialog box displays.
3. On the Address from Master Data for Sold-to Party (Document Header) screen, make the following entries:
Field name Description User action and values Comment
Title * optional
Name * name of the one-time customer
Street/Hous Number
* Street and house number
Postal Code/City * postal code and city
4. Choose Enter.
5. Continue step 4.1.3 from scenario 109.
6. Continue with step 4.1.5 ff. from scenario 109.
ResultThe invoice is posted to the one-time domestic (customer) account and the address data is included in the accounting document.
4.17.2 One-Time-Accounts Postings in Accounting
UseOne-time customer invoices are posted in accounting. This functionality should only be used in the case that transactions in SD are not applicable.
Prerequisite
The Sales and Distribution (SD) component is not in scope.
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Procedure1. Access the transaction choosing one of the following navigation options:
Option 1: SAP Graphical User Interface (SAP GUI)
SAP ECC menu Accounting Financial Accounting Accounts Receivable Document Entry Invoice
Transaction code FB70
Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role
Business role Accounts Receivable Account - FI Only (SAP_NBPR_AR_FI_ONLY_S)
Business role menu Accounts Receivable Posting Invoice Enter Outgoing Invoices
2. On the Enter Customer Invoice: Company Code 1000 screen, on the Basic Data tab, enter the following data:
Field name Description User action and values Comment
Customer <customer number> For example, enter CPD customer that has been created with process step Creating a Customer Master Record
Invoice Date <date> For example, Today’s date
Reference <Any reference>
Amount <any amount> For example, 1000
Currency EUR
Calculate Tax X
3. Choose Enter.
4. On the Address and Bank Data screen, enter the data of the customer:
Field name Description User action and values Comment
Name * For example, Lisa Miller
Language Key * For example, EN
Street * For example, Hanper 12
City * For example, Walldorf
Postal Code * For example, 69000
Country * For example, DE
Bank Key * For example, 50070010
Bank Account * For example, 0700111
Example data only, depends on customer details
5. Enter the following data for the line item:
Field name Description User action and values Comment
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G/L acct <revenue account> For example, 37990100
D/C Debit/Credit H Credit
Amount in Document Currency
<any amount> For example, * or 1000Enter the gross amount. The system calculates the output tax automatically.
If profit centers exist, they should also be entered in the Profit Center field. In this case scroll to the right to fill in the field.
6. Save your entries.
7. Choose Back to return to the SAP Easy Access screen (SAP GUI)
Or
Choose Exit (Shift+F3) and confirm the Business client message with Yes to return to SAP Home (SAP NetWeaver Business Client).
ResultThe document is posted to the one-time account and the address data are included in the accounting document.
4.18 Setting a Credit Limit
UseYou can set a credit limit for your customers and control how much of the credit limit is used or exceeded.
If you use the system component SAP LO-SD, the system prevents you from creating further sales orders if the credit limit has been exceeded. When you create a standard order, the system outputs an error message if the credit limit is exceeded preventing you from saving the order.
PrerequisitesThe company code has been assigned to a credit control area. The system does not automatically set a credit limit when a customer master record is created. For this reason, you have to set a credit limit manually or maintain the credit control area accordingly in Customizing.
UseBoth of the checks received are posted on the debit side in the bank clearing account. The totals posting on the account statement, however, are in credit.
Procedure1. Access the transaction choosing one of the following navigation options:
Option 1: SAP Graphical User Interface (SAP GUI)
SAP ECC menu Accounting Financial Accounting Accounts Receivable Credit Management Master Data Change
Transaction code FD32
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Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role
Business role Accounts Receivable Manager
(SAP_NBPR_AR_CLERK_M)
Business role menu Accounts Receivable Master Data Customers (Homepage)2. Only SAP NetWeaver Business Client (SAP NWBC):
Select the required row and choose Edit Credit Limit.
3. On the Customer Credit Management Change: Initial Screen, make the following entries:
Field name Description User action and values Comment
Customer Enter a customer or interval of customers
For example, 100001
Credit Control Area 1000 Credit Control Area Best Practices
General Data: Central Data
select
Credit control area data: Status
select
4. Choose Enter.
5. On the Customer Credit Management Change: Central Data screen, make the following entries:
Field name Description User action and values Comment
Total Amount Specify total limit For example, 50,000.00
Individual Limit Specify individual limit For example, 50,000.00
Currency INR
6. Choose Enter.
7. On the Customer Credit Management Change: Status screen, make the following entries:
Field name Description User action and values Comment
Credit Limit Specify credit limit within credit area
For example, 50,000.00
8. Choose Save.
9. Choose Back to return to the SAP Easy Access screen (SAP GUI)
Or
Choose Exit (Shift+F3) and confirm the Business client message with Yes to return to SAP Home (SAP NetWeaver Business Client).
ResultThe credit limits set for a customer accounts are monitored.
4.19 Credit Control Reporting
UseSeveral credit control reports are available. The Overview report is described here as an example.
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Procedure1. Access the transaction choosing one of the following navigation options:
Option 1: SAP Graphical User Interface (SAP GUI)
SAP ECC menu Accounting Financial Accounting Accounts Receivable Credit Management Credit Management info System Overview
Transaction code F.31
Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role
Business role Accounts Receivable Manager
(SAP_NBPR_AR_CLERK_M)
Business role menu Accounts Receivable Credit Management Credit Management - Overview
2. On the Credit Overview screen, make the following entries:
Field name Description User action and values Comment
Credit Account Enter a customer or interval of customers that should be included in the output
For example, 100001
Credit Control Area 1000
Length of List:
Inter.
Interval Identification (Days in Arrears)
Specify Interval Identification
The days in arrears interval are used for dividing up the customer open items in all company codes belonging to the credit control area by due date.
For example, R01N
Open Items select Select the indicator
Open at Key Date Specify Key Date The system selects all items posted up to and including the specified key date and open for this period.
For example, Today’s date
3. Choose Execute (F8).
4. Choose Back to return to the SAP Easy Access screen (SAP GUI)
Or
Choose Exit (Shift+F3) and confirm the Business client message with Yes to return to SAP Home (SAP NetWeaver Business Client).
ResultThe system displays a credit overview for the selected customer.
4.20 Displaying a Customer Accounting Document
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PurposeDisplay a customer accounting (FI) document.
PrerequisiteAn accounting document exists.
Procedure1. Access the transaction choosing one of the following navigation options:
Option 1: SAP Graphical User Interface (SAP GUI)
SAP ECC menu Accounting Financial Accounting Accounts Receivable Document Display
Transaction code FB03
Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role
Business role Accounts Receivable Accountant
(SAP_NBPR_AR_CLERK_S)
Business role menu Accounts Receivable Posting Document Processing
2. Only SAP NetWeaver Business Client (SAP NWBC): Select the required row and choose Display.
3. Only SAP Graphical User Interface (SAP GUI): On the Display Document: Initial Screen, make the following entries:
Field name Description User action and values Comment
Document Number Any existing FI document number
For example, 1800000001
Company Code 1000
Fiscal Year Fiscal year in which the document was posted
For example, 2010
4. Only SAP Graphical User Interface (SAP GUI): Choose Enter.
PurposeDisplay a customer accounting document.
4.21 Displaying and Changing Customer Line Items
UseThe purpose of this activity is to display and change line items in a customer account.
PrerequisitesLine layout variants, totals variants, and selection fields have been maintained in Customizing.
Procedure
1. Access the transaction choosing one of the following navigation options:
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Option 1: SAP Graphical User Interface (SAP GUI)
SAP ECC menu Accounting Financial Accounting Accounts Receivable Account Display/Change Line Items
Transaction code FBL5N
Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role
Business role Accounts Receivable Accountant
(SAP_NBPR_AR_CLERK_S)
Business role menu Accounts Receivable Posting Document Processing
With a system based on the HDB database type, you have the option to call the following transaction directly by entering the transaction code in the command field.
Option 3: For HANA:
SAP Menu n/a
Transaction Code FBL5H Customer Line Item Browser
2. Only SAP NetWeaver Business Client (SAP NWBC): Choose Change Query, enter the required data:
Field name Description User action and values Comment
Customer account Select Customer Select an existing customer account
For example, 100000
Company Code 1000
3. For SAP NetWeaver Business Client (SAP NWBC): Choose Apply.
4. Only SAP Graphical User Interface (SAP GUI): On the Customer Line Item Display screen, enter the required data:
Field name Description User action and values Comment
Customer account Select Customer Select an existing customer account
For example, 100000
Company Code 1000
All Items select
5. For SAP Graphical User Interface (SAP GUI): Choose Execute (F8). If you choose All Items, the system displays all the account items. You can also choose to display only open items or cleared items.
For the HANA transaction, additional customer layouts can be created to provide more flexible analysis for customer open line items.
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Proceed as follows to change the document:1. Select the line item you want to change by selecting the box at the start of the row.
2. Choose Change Document (pencil icon).
3. On the Change Document: Line Item xxx screen, make the required changes to the line item. Note that you cannot change all of the fields. For example, you cannot change additional account assignments or the amount.
4. Save your entries.
5. Choose Back to return to the SAP Easy Access screen (SAP GUI)
Or
Choose Exit (Shift+F3) and confirm the Business client message with Yes to return to SAP Home (SAP NetWeaver Business Client).
ResultThe line items of an account are displayed. You can now make changes to the document line items.
4.22 Displaying Customer Balances
UseDisplaying customer account balances.
PrerequisitesThe customer account contains items.
Procedure1. Access the transaction choosing one of the following navigation options:
Option 1: SAP Graphical User Interface (SAP GUI)
SAP ECC menu Accounting Financial Accounting Accounts Receivable Account Display Balances
Transaction code FD10N
Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role
Business role Accounts Receivable Manager
(SAP_NBPR_AR_CLERK_M)
Business role menu Accounts Receivable Master Data Customers
2. Only SAP NetWeaver Business Client (SAP NWBC): Select the customer and mark the line in the list. Choose Analyze Account.
3. On the Customer Balance Display screen, enter the required data:
Field name Description User action and values Comment
Customer Select customer account Select an existing customer account
For example, 100000
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Company Code 1000
Fiscal Year Specify the fiscal year The balances are displayed for the selected fiscal year
For example, 2010
4. Choose Execute.
5. Choose Back to return to the SAP Easy Access screen (SAP GUI)
Or
Choose Exit (Shift+F3) and confirm the Business client message with Yes to return to SAP Home (SAP NetWeaver Business Client).
ResultThe transaction figures are displayed.
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5 Appendix
5.1 Reversal of Process Stepsoriginal Step
original Step Name
original Transaction Code
Reversal Step Name
Reversal Transaction Code
Reversal: Remarks
4.34.44.54.64.74.84.94.104.114.124.14
Relevant for all steps where an FI Document was posted
Reversing an FI Document – individual reversal
FB08 For reversal of FI documents compare 156: General Ledger: Reversing a Document – Individual Reversal
4.34.44.54.64.74.84.94.104.114.124.14
Relevant for all steps where an FI Document was posted
Reversing an FI Document – Mass Reversal
F.80 For reversal of FI documents compare 156: General Ledger: Reversing a Document – Mass Reversal
5.2 Used Forms
UseIn some of the activities of this business process, forms are used. The table below provides details on these forms.
Common form name
Form type Used in process step
Output type
Technical name
YB_F_DUZI_01ACC FI Dunning
Smartform 4.13 YBAA_FIMA
Check SAPscript form
4.7 YB_F110_D_SCHECK
Check deposit form SAPscript form
not used in process, but SAPscript form defined
YB_F_M40S_CHEQUE
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