SAP Business ByDesign · Web viewThis assignment will introduce you to business transactions...

Business Processes in an ERP Assignment

Reference System 3.0

Table of Contents1 Introduction........................................................................................................................4

1.1 Tenant.................................................................................................................................... 4

1.2 Reference System...................................................................................................................4

2 Introduction to Business Process Management..................................................................5

2.1 Overall Objectives.................................................................................................................. 5

2.2 Roles and Segregation of Duties.............................................................................................5

2.3 Specific Information............................................................................................................... 6

2.4 Master and Organizational Data.............................................................................................7

2.5 Assignment Deliverables........................................................................................................8

3 Business Scenario: Procurement (Procure-to-Pay).............................................................9

3.1 Objectives...............................................................................................................................9

3.2 Overview of Business Tasks..................................................................................................10

3.3 Login.....................................................................................................................................10

3.4 Create Sales Order................................................................................................................11

3.5 Planning and Release Purchase Proposal.............................................................................12

3.6 Process Purchase Request and Order...................................................................................14

3.7 Approve Purchase Order......................................................................................................16

3.8 Post Goods Receipt.............................................................................................................. 17

3.9 Check the General Ledger Entries........................................................................................19

3.10 Post Supplier Invoice............................................................................................................19

3.11 Approve Supplier Invoice......................................................................................................21

3.12 Select Items and Make Payment..........................................................................................21

3.13 Additional Optional Tasks (on your own).............................................................................23

4 Business Scenario: Sales (Order-to-Cash)..........................................................................24

4.1 Objectives.............................................................................................................................24

4.2 Overview of Business Tasks..................................................................................................25

4.3 Display Sales Order and confirm ATP check.........................................................................26

4.4 Release Customer Demand..................................................................................................28

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4.5 Post Goods Issue.................................................................................................................. 29

4.6 Release Outbound Delivery..................................................................................................30

4.7 Check the General Ledger Entries........................................................................................31

4.8 Create Customer Invoice......................................................................................................32

4.9 Check Customer Account Balance........................................................................................33

4.10 Receive Incoming Payment via Check..................................................................................34

4.11 Check Status in Sales Order..................................................................................................35

4.12 Additional Optional Tasks (on your own).............................................................................35

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1 Introduction

This assignment will introduce you to business transactions recorded in a fully-integrated system called an ERP (enterprise resource planning) system. The system we have chosen to use is called SAP Business ByDesign or ByD. There are other similar systems available in the small, midsize enterprise (SME) marketplace, but very few combine cloud computing with a fully-integrated solution for the entire business enterprise.

1.1 Tenant “On-demand” customers want to focus on their business, not on running software. They expect no upfront investment in hardware, predictable costs, and immediate access paired with rapid deployment. The SAP Business ByDesign on-demand (SaaS) solution is initially setup by SAP shortly after the customer requests it. The system is fully managed by SAP with high availability and highest data security. For SAP Business ByDesign at least a 1 MBit/s internet connection is recommended. SAP Business ByDesign is a web-based application and therefore only needs a standard web browser.

The Tenant Provisioning service encompasses the following elements:

Tenant Set Up: SAP sets up the tenant ready for implementation and enables a smooth Go Live of SAP Business ByDesign in full operative mode.

Tenant Operation: SAP manages the availability of the network-centered application and monitors all the components of SAP Business ByDesign to see if they are up and running. It also checks the traffic load on essential components in order to forecast delays and to invoke additional processes to handle the overload.

Storage Operation: SAP takes care of the administration of all storage-related tasks with regard to SAP Business ByDesign operations.

Application Management: For tenant operations, SAP takes care of monitoring and maintenance of the SAP Business ByDesign application. This includes versioning, security, backups and system health checks.

1.2 Reference SystemA reference system is a system that is preconfigured and loaded with realistic users and sample data. The users and sample data are based on the model company Almika Inc. By following the step-by-step instructions in this hand-out, you will assume the identity of Almika users and use the built-in sample data to carry out each of the business process tasks.

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2 Introduction to Business Process Management

Currently, while the Business ByDesign system is “on loan”, only one tenant is assigned to all the classes at CSU-Chico. Students in other CSU-Chico classes also use this tenant, so it is important that you write down all your document numbers and pay attention to instructions so that you do not tamper with another student’s work inadvertently. We will be using the following tenant which is assigned to CSU-Chico.

https://my103634.sapbydesign.com

2.1 Overall Objectives1. You will assume various roles and work within a medium-sized enterprise using an on-

demand information system (SAP Business ByDesign)o To understand and execute various business processes and their variantso Perform different roles within the company and understand the responsibility and

authorization for each roleo To perform business tasks necessary to achieve the business process outcomeso Experience the end-to-end integration of SAP Business ByDesigno Learn to trouble shoot process issues within an ERP system

2. Describe the advantages of an on-demand solution for a small/medium sized enterprise

2.2 Roles and Segregation of DutiesNormally, a company is run by people with different skill sets who perform different functions within the organization. Often these individuals are grouped according to their functions or roles within the company. For instance, there may be a sales department, an accounting department, production, and so on. A person’s function may be further refined within his functional area. For example, the sales department might have sales managers, sales reps, telemarketers, and so on. Typically an individual is allowed access to information, company assets, and given certain authority based on his or her role and denied access to other information, assets, and authorizations which he or she does not need to perform the tasks within the assigned role. This access limitation within the company is called segregation of duties (SOD). SOD along with other internal controls can help the company reduce the risk of fraud and errors.

Let’s look at an example: Almika Company makes and sells solar heating systems. The sales reps are allowed to negotiate prices with their customers. The sales rep enters the order for the heating system into Almika’s integrated ERP system, Business ByDesign. The warehouse delivers the heater to the customer and the engineer installs the system. The billing clerk bills for the heating system once it is installed at the customer’s site and the accounts receivable clerk collects the money from

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https://my103634.sapbydesign.com/

the customer. If the sales rep did all of these tasks, he could enter a sales order for one amount, bill the customer a higher amount and pocket the difference when payment came in. He could hide this fraud by adjusting the customer’s invoice to reflect the original sales order. Or, he could remove the heater from the warehouse and deliver it anywhere, even his own home. By segregating these duties or functions, Almika is reducing the likelihood that a single employee could commit such frauds.

Just telling an employee that he is not allowed to do certain tasks or access information is usually insufficient to prevent people from doing so. A well-designed integrated ERP system such as Business ByDesign allows users to access the functions they need to fulfill their given tasks and responsibilities within their roles, but prevents them from accessing areas within the system which are not needed to complete their job responsibilities. We will experience this system-enforced segregation of duties in this exercise. You will be asked to assume various roles as you complete each business transaction. Try to imagine yourself actually handing over a task to another employee within the company as you change roles.

Business roles within SAP Business ByDesign give each employee access to various work centers based upon their authorization. Therefore, as you progress through the exercises, you will have to logout and log back in as a different role to access different work centers. This reflects the real life situation where employees are given different roles, responsibilities and authorizations dictated by legal and functional objectives.

2.3 Specific InformationThe roles in the procure-to-pay business cycle transactions for this assignment are listed below:

SAP Business ByDesign User ID

Password Role Employee Last Name

Employee First Name

Student Name

SALES02P Welcome1 Sales Representative

Jacob Kate

SALES01P Welcome1 Sales Manager Menson Bob

SUPPLYPLANNER01P

Welcome1 Production Manager

Stone Richard

WAREHOUSE02P Welcome1 Warehouse Operator

Smith Mark

WAREHOUSE01P Welcome1 Warehouse Manager

Loblanski Luther

FINANCIAL01 Welcome1 Chief Financial Officer

Black Edward

FINANCIAL02 Welcome1 Financial Accountant

Green Iris

PURCHASE02 Welcome1 Purchaser Warner Bill

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2.4 Master and Organizational DataEach SAP Business ByDesign reference system contains essential master and organizational data, which reflect the typical organizational structure of a mid-size company of a specific industry and allow you to run the industry-specific processes using the appropriate master data; for example, materials, vendors, or customers.

The graphic below gives you a high-level overview of the organizational structure of ALMIKA.

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Master Data for Business Scenario The following table shows the specific master data you will use for this section.

Master/Org. Data Type Name and Value UsageCustomer Silverstar Wholesale Corp.

(CP100110)Sales

Product Cylinder customized Trade(P100710)

Procurement (driven by Sales Demand)

Supplier AMS Inc. (S100200) ProcurementTarget Logistic Area Warehouse (P1100-20) Procurement (stock)Freight-Forwarder ABC Cargo Worldwide

(S100800)Sales - delivery

Ship-from-Location Almika Heating Cleveland (P1100)

Sales - delivery

Logistics Area Warehouse (P1100-20) Internal warehouse

Approval Limits The following table shows some of the controls that have been put into the reference company to simulate a real business environment.

Approval Type Limit CurrencyShopping Cart Approval $500 USDPurchase Order Approval 3,500 USDSupplier Invoice Approval 5,000 USDIncoming Payment Approval none USDOutgoing Payment Approval 10,000 USDPayment Deduction Approval (Incoming)

50 USD

Expense and Reimbursement Approval 500 USD

2.5 Assignment DeliverablesEnter your student ID# here. Since all of us are logging in with the same login information, your student ID will help us follow your work within the system.

Complete the assignment for both the procure-to-pay (section 3) and the sales-to-cash (section 4) business scenarios in our tenant in SAP Business ByDesign. As you complete these transactions, you will be asked certain information and you could be asked to create a screen print. Write the answers to the questions and paste the screen prints into the document called “ByD Assignment Submission”. Submit your completed “ByD Assignment Submission” document in BB/WebCT by the due date for grading.

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A note about grading: failure to follow assignment submission instructions, using another student’s online document, or failure to complete the assignment will negatively affect your grade. Making mistakes in SAP Business ByDesign may not affect your grade if you find and fix your mistake.

Work through any problems you might encounter by using the system troubleshooting tools such as the contextual help and learning centers. Learn to figure out how to fix things on your own as it is infrequent that an employer will have someone sitting around waiting to answer your questions. The best employees are those who are willing and able to problem solve.

3 Business Scenario: Procurement (Procure-to-Pay)You will execute the business scenario for Procure-to-Pay. The demand for procurement will be generated from a sales order. You will start by creating a Sales Order for Material P100710, Cylinder customized Trade. This material is purchased from a vendor and resold to customers through two sales organizations – P1110 Sales Heating and 2100 BR Columbus. The distribution channel is Direct Sales. There is no in-house production for this material. The purpose of creating the Sales Order is to generate demand that will trigger the procure-to-pay business process. At the end of this procurement process you will end up with inventory of the material P100710, “Cylinder customized Trade”.

3.1 Objectives1. Perform different roles within the company and understand the responsibility and

authorization for each role within the business process.2. Experience the end-to-end integration of SAP Business ByDesign

o Generate demand for a product that Almika sells to its customers by creating a sales order

o Use supply planning to generate a purchase proposal for the shortfall of inventory to satisfy the demand

o Explore and assign a source of supply for a purchase proposalo Understand why a purchase approval is important in the procurement processo Receive goods into inventoryo Learn how to process supplier invoices including appropriate approvals for payment

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3.2 Overview of Business Tasks Here is an overview of business tasks and the roles that will perform those tasks.

3.3 LoginTo start the exercises, login to this tenant https://my103634.sapbydesign.com

If at any point during these exercises, your web browser warns you that the Cache limit has been reached, click yes to increase the limit and continue.

IMPORTANT NOTE: Since we are “sharing” login information, if you do make a mistake logging in and lock a user for any reason, notify your instructor IMMEDIATELY so that the login is not blocked for other students.

RolesBusiness Tasks

Sales Representative

Supply Planner

Supply Planner

Purchaser

CFO

Warehouse Manager

Financial Accountant

CFO

Financial Accountant Make payment

Approve Supplier Invoice

Create Supplier Invoice

Post Goods Receipt

Approve Purchase Order

Convert Purchase Request to Purchase Order

Release Purchase Proposal to Purchase Request

Create a Purchase Proposal to satisfy demand

Create a Sales Order (generates demand)

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https://my103634.sapbydesign.com/

3.4 Create Sales OrderLogon and Work Center Information

Logon ID / Role SALES02P Sales Representative / Kate Jacob

Work Center / View Sales Orders Common Tasks

Procedure

Field Name Data to Enter Activity / Button / Comment

Common Tasks list

Click New Sales Order.

(Account) Name CP100110 (Silverstar Wholesale Corp.)

Press Enter.

External Reference Your student ID#

Requested Date < current date plus 7 days >

Items table

Product ID P100710 (Cylinder customized Trade)

Quantity 100 ea You may use the calculator icon to enter this number.

Click Submit, and choose Send Order Confirmation to Account.

Record the Sales Order Number (at bottom of screen)

Log off, Click Yes on the message window. Restart Application

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3.5 Planning and Release Purchase ProposalLogon and Work Center Information

Logon ID / Role SUPPLYPLANNER01P Supply Planner / Richard Stone

Work Center / View Supply Planning Products

Procedure


Products view

Show list All Products by Selection

Click Go.

and Find P100710

ProductID

P100710 (Cylinder customized Trade)

Select the line item. (Select the line with an Exception) Click the left most column in a row to select a row. (Clicking on the Product ID or Description takes you to its master data.)

Click Open.

Product Planning Details screen Supply and Demand List

Note the Available Stock

Select your Sales Order Number row by scrolling down and looking at the Document ID column (make sure that the Quantity is what you entered in the previous task. Also note the Projected Stock)

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Click New Planning Proposal. You may need to scroll to the top of the frame to view this option. A new row is created. (A warning may occur stating enter a quantity greater than zero. This prevents you from creating a zero order.) In the new row, enter 100, the quantity of your Sales Order.

Enter (make note of your purchase proposal) document ID number below.

Purchase Proposal ID (document ID)

Supply and Demand List

You’ll see that a purchase proposal was generated with the quantity you have proposed (row may be moved up)

Change the Date on the proposal to one week from today.

Enter

Product Planning Details screen

Click Save.

Select the line with the purchase proposal created above.

Click Release. Purchase Proposal converts to a Purchase Request

Click Save.

Make a note of the Purchase Request ID (Document ID)If the Document ID does not appear, click Save again.

Click Save and Close.

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3.6 Process Purchase Request and OrderLogon and Work Center Information

Logon ID / Role PURCHASE02 Purchaser / Bill Warner

Work Center / ViewPurchase Requests and Orders

Purchase Requests

Procedure


Purchase Requests view

Show list All Purchase Requests

Select the line item for your purchase request ID from the previous step. Make sure you select your own Purchase Request ID.

Click Assign Source of Supply

Product ID P100710

Product DescriptionCylinder customized Trade

Set by the system.

Open QuantitySet by the system (should be same as your Purchase Request and Sales Order)

Select your Purchase Request Row in the Purchase Requests table

Available Sources of Supply Table

Supplier Name S100200 (AMS Inc.) Supplier IDs appear in the Available Source of Supply table list (scroll down). Select the

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Supplier and click Assign to Selected Purchase Request

Supplier ID appears in your Purchase Request Row. (If the list of suppliers do not show in the Available Source of Suppy table, you can manually enter AMS in the purchase request row.)

Save and Close

Purchase Requests view

Show listAssigned Purchase Requests

Click Refresh. Your Purchase Request now has AMS Inc. as Supplier.

Select the row of your purchase request, for which the purchase order is to be created, and click Edit.

Notes Your student ID# (you may have to click view all to see the notes tab), insert a row and choose internal comment. Type your student ID. Click Save. Click Close. Select the row of your purchase request, for which the purchase order is to be created, and click Quick Order.

Write down the Purchase Order ID that is created automatically

(see bottom of the screen). Click on Close.

In the Purchase Requests and Orders work center, you can review a purchase order and enter additional information about the item to be procured.

Purchase Orders view

Show list Purchase Orders Changed Recently

Select your purchase order created above.

Click Edit.

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Purchase Orders Screen, Items tab

Product ID P100710

Product DescriptionCylinder customized Trade

Quantity 100 ---ea

Purchase Orders Screen, Items tab, Basic Data sub tab (lower part of screen)

Gross Price 85 USD Note the following options

Purchase Order Acknowledgement Expected

No

Goods and Services Receipt Expected

Yes

Invoice Expected Yes

Evaluated Receipt Settlements

No

Display the document flow

Click Save and Close. (Note if you did not make any changes, you will not need to save.)

If you refresh your purchase order screen, your purchase order will now show ready.

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3.7 Approve Purchase OrderLogon and Work Center Information

Logon ID / Role FINANCIAL01 Chief Financial Officer / Edward Black

Work Center / View Managing My Area Approvals

Procedure


Approvals view

Approvals Select your Purchase Order approval line item.

Check at the bottom half of the screen that the Purchase Order number is yours.

Read the Business Task description.

Click Approve.

Click Refresh. The approval list does not show that your Purchase Order is in need of approval anymore. It has been approved.

3.8 Post Goods ReceiptLogon and Work Center Information

Logon ID / Role WAREHOUSE01P Warehouse Manager / Luther Loblanski

Work Center / View Inbound Logistics Purchase Orders

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Procedure


Purchase Orders view

Show list Open Purchase Orders

Purchase Order IDSelect your purchase order row, and click Post Goods Receipt.

Create Inbound Delivery and Goods Receipt screen

Delivery Notification ID

Your student ID# This is the delivery notification ID of the supplier / freight forwarder.

Actual Delivery Date(Date / Time / Time Zone)

For example, <actual date> / 12:00 / EST

Use default by the system as the actual date.

Click Propose Quantities.

Click Propose Logistics Unit.

Actual Quantity Set by the system.

Target Logistic AreaP1100-20 (Warehouse)

Default by the system.


Note your Inbound Delivery number at the bottom of the screen

Related Links, Stock Overview Task

Show List Identified Stock

Product IDSelect P100710, Customized Cylinder Trade

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Storage Location ID P1100 Click Go

On-Hand Stock --- ea Stock quantity increased by goods receipt amount

Create a print screen showing the stock status report

Close

3.9 Check the General Ledger EntriesLogon and Work Center Information

Logon ID / Role FINANCIAL02 Financial Accountant / Iris Green

Work Center / View Inventory Valuation Reports

Procedure


Reports List view

Show list By report category Financials Line Item Reports(3)

Click on Purchasing Documents Line Items

Variables ByDesign initial Click OK

Find your PO in the list

Click on the right hand corner of the journal entry field to expand your options.

Choose view journal entry

List the journal entry below. Show the general ledger accounts, the debits and credits, and amounts.

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Close

3.10 Post Supplier Invoice

Work Center / View Supplier Invoicing Invoice Entry

Procedure


Invoice Entry view

Show list All Orders to Be Invoiced

Select your Purchase Order from the step before. Be sure to use only your own PO!

Click New Invoice.

New Invoice screen

Supplier S100200 (AMS Inc.) Set by the system.

External Document ID

Your Student ID# Supplier’s invoice number

Invoice Date < current date >

Receipt Date < current date > Default by the system, date from the goods receipt

Total Gross Value Specific entryDefault by the system, data from the purchase order

Total Tax amount Specific entry Default by the system, data from the purchase order

Invoice Description Your name Additional financial data, any entry possible.

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Payment Terms 14 days 3%, 30 days 2%, 60 days due net

Default by the system, data from the purchase order.

Payment Reason < no entry > Additional financial data, any entry possible.

Due date Specific entry Default by the system

Posting Date < current date >

Invoice Entry Net Default by the system.

Click Check. A message should appear at the bottom of the screen indicating no errors.

Click Post.

Note your Supplier Invoice number at the bottom of the screen

3.11 Approve Supplier InvoiceLogon and Work Center Information

Logon ID / Role FINANCIAL01 Chief Financial Officer / Edward Black

Work Center / View Managing My Area Approvals

Procedure


Approvals view

Approvals Select the invoice from the previous step.

Check at the bottom half of the screen that the Invoice number is yours.

Read the Business Task description

Click Approve. Refresh.

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3.12 Select Items and Make PaymentLogon and Work Center Information


Work Center / View Payables Supplier Accounts

Procedure


List: All suppliers

Supplier AMS Inc. (S100200) Select the supplier row and Click View.

Supplier Account Monitor screen, Trade Payables Tab, Invoice/Payments

Document ID Select the row where the Document ID matches your Invoice number

Notice that the invoice amount is shown as a negative amount. Thinking back on your financial accounting class, why would it make sense for the supplier invoice to be shown as a negative? Write your answer to question 3.13.6.

Click Pay Manually By > Outgoing Check.

Check Number Default by system

Payment Amount <Net Price + Tax Amount – Cash Discount> USD

Default by system

Bank Account ID 1100062588

Memo Your student ID#

Click Complete Bank Data.

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Click Release.

Note the check number but do not close the function yet.

General Data Tab

Supplier Balances Valuated Balances in Common Currency

Note the G/L account and balance in AMS’s account

Click Close.

Now, use the role of Chief Financial officer to Approve this payment.

Once it is approved, return to the Financial Accountant role.


Payables Work Center, Payment Clearing

Show ListCompleted Payment Clearings

Click Go

Payment Clearing screen

Payee Name Sort the Payee Name column

Find AMS Inc. Confirm that your payment by check is completed. (Match the check number from the previous step with external reference field)

This concludes the Procure-to-pay exercises!

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3.13 Additional Optional Tasks (on your own)1. Display the inventory of the product you have procured2. What is the status of your sales order?3. What is the Net Value of purchases from AMS Inc.?4. Display the Balance Sheet for Almika.5. Display the purchase history of the product you have bought.6. Thinking back on your financial accounting class, why would it make sense for the supplier

invoice to be shown as a negative?

4 Business Scenario: Sales (Order-to-Cash)

At the end of the procure-to-pay cycle, you should have enough stock to complete the Sales (Order-to-Cash) cycle that has already been initiated. You can go to section 3.13, question 1 to be sure that you have enough stock.

In this section, you will start by displaying your Sales Order for Material P100710, Cylinder customized Trade. This material was purchased from a vendor and will be resold to customer CP100110 (Silverstar Wholesale Corp). This will involve some warehouse activity as well as invoicing and receiving payment. After the procure-to-pay and order-to-cash cycles are completed, you can display reports that show overall profit and the company balance sheet.

4.1 Objectives1. Perform different roles within the company and understand the responsibility and

authorization for each role within this business process.2. Experience the end-to-end integration of SAP Business ByDesign

o Generate demand for a product that Almika sells to its customers by creating a sales order

o Issue goods from inventoryo Learn how to bill customer invoices

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4.2 Overview of Business Tasks Here is an overview of business tasks and the roles that will perform those tasks.

During the creation of a sales order, the system automatically runs an ATP (available to process) check to determine whether the sold products are available on the requested delivery date. By submitting the sales order, the order creates a customer demand that is handed over to the outbound logistics process to deliver the product to the customer.

You run the ATP check in order to:

• Ensure the desired product is available on the requested date.

• Substitute the item if it is not available.

• Offer an earliest delivery date or a partial delivery to the customer.

RolesBusiness Tasks


Supply Planner

Warehouse Manager

Warehouse Manager


Financial Accountant

Sales Representative Check Status in Sales Order

Receive Incoming Payment

Create Customer Invoice

Release Outbound Delivery

Post Goods Issue

Release Customer Demand

Display Sales Order and confirm ATP check

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Various colored traffic lights will be displayed to show the status of the products as explained below:

Status Description ActionA grey light indicates no ATP check has been activated or your system has not been configured to run ATP check.

No action required. Continue with the order creation.

A yellow traffic light confirms that the requested products are partially available or will be available at a later date.

Change the request date to a date in the future.

A red traffic light confirms that the requested products are not available.

Increase the stock levels (procure, produce)

A green traffic light confirms that the requested products are available on the requested date.

Continue completing the sales order.

If you do not see the ATP button, you have entered items that are not relevant for ATP check, for example, a service item.

When you create a sales quote, an ATP check is optional.

You can save and submit a sales order with any ATP status.

4.3 Display Sales Order and confirm ATP checkLogon and Work Center Information


Work Center / View Sales Orders Sales Orders

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Procedure


Sales Orders list

Show List All Orders

Sales Order ID Find your Sales Order ID from section 3.4

Click Edit

Enter your Sales Order number

Sales Order Screen , Items Table

ATP Note the status. Probably yellow. Roll over the warning and read the message

Click Check Availability

ATP Note the status. Should be green indicating requested product is available on requested date on the Sales Order

You may also have to change the requested delivery date in order to get a green status.

Click Preview to see the Sales Order as it will appear printed. Close the preview.

Note: if your popup blockers are active, you may have to reset them at this point and re-login to the SAP Business ByDesign system.

Click View All and then Document Flow

Click Save

Click Submit

If you did not choose Order confirmation to Account in step 3.4, you should do that now.

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4.4 Release Customer Demand In this step, the customer demand created by submitting the sales order can be released. This is a required step to fulfill the correct priority and it also plans the picking and shipping of the product(s). In this particular case, the order should be fulfilled from the internal warehouse. Therefore, the supply planner checks whether this source of supply is correctly selected by the system, and releases the customer demand which will trigger the creation of a delivery proposal.

Logon and Work Center Information

Logon ID / Role SUPPLYPLANNER01P Supply Planner / Richard Stone

Work Center / ViewOutbound Logistics Control

Customer Demand

Procedure


Customer Demand view

Show All Orders By Selection Click Go

Order Line Item ID Find your Sales Order which will be shown in the format ####-10

Click Edit.

Line Items tab, Alternative Sources tab

Source of Supply Transport Lane 2 This is the internal warehouse from which the product will be shipped.

Click Save and Close

Make sure that your Sales Order Line Item is still selected.

Click Release ( you may have to expand your browser or use the extend icon to see all the

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buttons)

Release Until -- Leave this field blank.

Click OK.

4.5 Post Goods IssueBased on the new delivery proposal you can now post the goods issue. Goods issue tells the system that the goods have been transported from the warehouse to another location; in this case, the customer’s site. The warehouse manager posts the goods issue, and corresponding shipping and financial documents will be created automatically.



Work Center / View Outbound Logistics Delivery Control Delivery Proposals

Procedure


Delivery Proposals sub view

Show List All Delivery Proposals by Selection

Click Go.

Select the row with your sales order ID in the Reference ID column, and review the details beneath the table. Click on the Schedule Lines tab to confirm Requested Quantity of 100.Click Post Goods Issue.

Create Outbound Delivery and Goods Issue screen

Source Logistics Area ID

P1100-20 Internal Warehouse

Click Propose Quantity.


Make a note of the outbound delivery created:

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To obtain the goods issue Confirmation ID, carry out the following steps.

Delivery Control sub view, Delivery Requests option

Show All Delivery Requests Click Go

Select the line item for your Sales Order, and then click Edit.

Document Flow tab

Show Extended View You will see the complete document flow.

Make a note of the Warehouse Confirmation ID:

Click Close.

4.6 Release Outbound DeliveryLogon and Work Center Information


Work Center / View Outbound Logistics Outbound Deliveries

Procedure


Outbound Deliveries view

Show All Deliveries by Selection

Click go,

and Find The outbound delivery ID created in the previous step

Select your outbound delivery, click Release.

Common Tasks, Stock Overview Task

Show List Product ID Select P100710, Customized Cylinder Trade

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Click go

Storage Location ID P1100-20 Default by the system

On-Hand Stock --- ea Stock quantity decreased by outbound delivery amount

Note the On-Hand Stock

Close

4.7 Check the General Ledger EntriesLogon and Work Center Information


Work Center / View Inventory Valuation Reports

Procedure


Reports List view

Show list By report category Financials – Line Item Reports(3)

Click on Materials Inventory – Line Items

Variables ByDesign initial

Material P100710 (Cylinder customized Trade)

Click OK

Note the general ledger accounts involved in the inventory transactions

Drill down to one of the journal entries by

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clicking on the journal entry number to expand it and choose view journal entry

Open the document flow tab to see the document source of the journal entry

4.8 Create Customer Invoice Since the goods issue is posted, the sales order has been fulfilled. The delivered line items of the order show as “Items to be invoiced”. You can now create an invoice for this delivery



Work Center / View Customer Invoicing Invoice Requests

Procedure


Invoice Requests screen

Show All invoice requests Click go

Select the line item for your customer sales order. (Look for your delivery document ID)Click Follow-Up, click Invoice, Simple Creation.

Click Save.

Make a note of the customer invoice numberas you will need it for entering the incoming payment.

Also, make a note of the Net Value

Click Release, and Close.

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4.9 Check Customer Account BalanceLogon and Work Center Information


Work Center / View Receivables Customer Accounts

Procedure


Show: all customers

Select CP100110 (Silverstar Wholesale Corp.)

Click Edit

Click on View

Customer Account Monitor

Select your customer invoice from the previous step

Postings tab Note the total debits to Silverstar’s account for this invoice

4.10 Receive Incoming Payment via CheckYou do not need to leave the views from the previous step to record the customer’s payment.

Procedure


Customer Accounts sub view

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Customer Name Select Silverstar Wholesale Corp. (CP100110)

Highlight the customer row.

Click View.

Customer Account Monitor screen Trade Receivables tab Select the invoice you created before.

Click Pay Manually By Incoming Check.

New Incoming Check screen

Check Number Your student ID#

Payment Amount Open item amount (see Open Items table)

Payer Bank 0001 The Park Avenue Bank

Enter the customer’s bank data and click Release.

Make a note of the document ID (at the top of the screen):

Click SaveClose.

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4.11 Check Status in Sales OrderLogon and Work Center Information


Work Center / View Sales Orders Sales Orders

Procedure


Sales Orders view

Show All Orders Click Go.

In the Sales Order ID column, select your Sales Order row, Click EditClick View All.

Choose the Document Flow tab

Show Extended View Review the sales order document flow.

Create a print screen showing the document flow in standard view.

Click Close.

This concludes the Order-to-cash exercises!

4.12 Additional Optional Tasks (on your own)1. Display the inventory of the product you have sold2. What is the status of your sales order?3. What is the Net Value of sales to Silverstar Wholesale?4. Display the Balance Sheet for Almika.5. Display the sales history of the product you have sold.

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Date post:	03-Aug-2021
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