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mySAP Real EstateRembrand- ja Vera- seminaari
9.10.2001
SAP Finland Oy, Sari Vuola-Vuorinen
Product manager Real Estate
SAP AG 2001, Global Product Management SAP Real Estate 2
SAP Today
SAP AG in SAP AG in SAP AG in SAP AG in 2000200020002000 revenues: revenues: revenues: revenues: EuroEuroEuroEuro 6666....26262626 billionbillionbillionbillion� 3rd largest independent software vendor in the world � Market leader in inter-enterprise software solutions
13.500+ customers in 120+ countries13.500+ customers in 120+ countries13.500+ customers in 120+ countries13.500+ customers in 120+ countries� 36.000 + installations� 10+ million users
Focused on users in all enterprises regardless of sizeFocused on users in all enterprises regardless of sizeFocused on users in all enterprises regardless of sizeFocused on users in all enterprises regardless of size� Increased customer satisfaction and stronger customer loyalty � Heavy investment into SAP’s worldwide business community� 24,100+ SAP employees (as per December 2000)
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SAP AG 2001, Global Product Management SAP Real Estate 3
Financials
SAP Real Estate Map, Edition 2001
Real Estate Business Analytics
e-Business
Commercial Management
Technical & Infrastructure Management
System and Real Estate Infrastructure
ITSWorkplace
Organizational Structure
Master Data Objects
Partner & Address
Management
Correspondence & Optical
Archive
Graphical Interface Reporting
Real Estate Controlling
Contract Management
Rental Accounting
Adjustment & Sales-Based Rent
Service Charge Settlement
Land Use Management
Third Party Management
B2C Processes B2B ProcessesCustomer
Relationship Management
Real Estate Marketplace
Marketing Program Management
Space Management
Planned Maintenance
Repairs & Modernization
Procurement of External Services
Energy Management
Building Control Systems
Strategy and Enterprise Management Accounting Financial Operations
Project Management General Legal Framework Approximate Financial Planning & Time Scale Ready for UseBid Invitation, Award,
Invoicing
Valuation Methods Scoring Model Benchmarking &
ReportingPlanning & Simulation
Data Exchange and Interfaces Exit Strategies
Object Controlling Responsibility Accounting with Profit Centers Activity-Based CostingOverhead Cost Controlling
SAP AG 2001, Global Product Management SAP Real Estate 4
Selected Real Estate customers: All industries, worldwide
Railways: Swiss Rail, BLS Lötschbergbahn (Switzerland), German Rail, Danish Rail, Dutch Rail, Airports:Hamburg, Frankfurt, København, Montreal, Oil & Gas: RWE-DEA (Germany), Petroliam National Berhad(Malaysia), Chevron (USA), Retail/Retailer/CPG: Family Mart (Japan), REWE (Germany), Sonae Inmobiliaria(Portugal), Dr. August Oetker (Germany), Bridgestone-Firestone (Canada), High Tech: Lucent Technologies(USA), Media: dvg Hannover (Germany), Banking: Wells Fargo Bank (USA), Commonwealth Bank of Australia, Dresdner Bank AG (Germany), Deutsche Genossenschaftsbank (Germany), Hypo-Vereinsbank (Germany), Union Banque Suisse (Switzerland), Credit Communal de Belgique, Zürcher Kantonalbank (Switzerland), Deutsche Bank AG (Germany), La Caixa (Spain), Despa (Germany), Insurance: Allianz (Spain), Volksfürsorge (Germany), Münchner Rückversicherung (Germany) Zürich Versicherungs-Gruppe(Switzerland), Aachen-Münchner (Germany), Barmenia Krankenversicherung (Germany), PAX Schweizerische Lebensversicherung (Switzerland), Ocaso S.A. (Spain), inter Versicherungen (Switzerland), Schweizerische Mobiliar (Switzerland), Bayerische Rückversicherungs AG (Germany), Telecom: AT&T (Canada), Deutsche Telekom Immobilien (Germany), Swisscom AG (Switzerland), Post: Deutsche Post AG (Germany), Die Schweizerische Post (Switzerland), Utilities: Eléctricité de France, Berliner Kraft und Licht (Germany), Stadtwerke Erfurt GmbH (Germany), Hanseatische Energieversorgung AG (Germany), Heidelberger Versorgungs- und Verkehrsbetriebe GmbH (Germany), Energie Baden-Württemberg AG (Germany), Public Sector: US Customs, Freie und Hansestadt Hamburg, Stadtverwaltung Köln / Cologne, Ontario Realty Corporation, Dortmunder Systemhaus,Christchurch City Council, Metal Industry/Mills: Thyssen Krupp Stahl AG (Germany), Engineering & Construction: City Development Ltd. (Singapore), Ayala Land (Philippines), Balzers & Leybold(Germany), Wolff & Müller GmbH & Co. KG (Germany), Scherler AG(Switzerland), BOE Bauobjekt-Entwicklung (Austria), Service Provider: HiServ Hightech International (Germany), Christoph Kroschke AG (Germany), AC Automation Center AG (Switzerland), Informattica el Corte Ingles S.A. (Spain), Property Management: Jacobus Recourt Vastgoed (Netherlands), LEG Schleswig-Holstein (Germany), DG Immobilien Management GmbH (Germany), Gebäudewirtschaft Cottbus GmbH(Germany), Viterra AG (Germany), GeSoBau (Germany), MIB AG(Switzerland), SFB (Netherlands); DTZ Zadelvast Beheer BV (Netherlands), Queensland Treasury (Australia), Jones Lang LaSalle (Australia)
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SAP AG 2001, Global Product Management SAP Real Estate 5
SAP Real Estate – The leading portals solution
Hosting /Hosting /Partner PortalsPartner Portals
�� Tenant PortalTenant Portal
�� Owner PortalOwner Portal
�� Service Provider Service Provider PortalPortal
Portal HostingPortalPortal HostingHosting
Integrated DataIntegrated DataIntegrated Data Integrated DataIntegrated DataIntegrated Data
mySAP FinancialsReal Estate
Value Proposition
mySAP FinancialsmySAP FinancialsRealReal EstateEstate
Value PropositionValue Proposition
Marketing / Marketing / Consumer PortalsConsumer Portals
�� Company’s RE portalCompany’s RE portal
Managing /Managing /Employee PortalsEmployee Portals
�� Property Manager PortalProperty Manager Portal
�� Corporate RE Corporate RE Manager PortalManager Portal
SAP AG 2001, Global Product Management SAP Real Estate 6
SAP Real Estate – The leading portals solution
Hosting /Hosting /Partner PortalsPartner Portals
�� Tenant PortalTenant Portal
�� Owner PortalOwner Portal
�� Service Provider Service Provider PortalPortal
Portal HostingPortalPortal HostingHosting
Integrated DataIntegrated DataIntegrated Data Integrated DataIntegrated DataIntegrated Data
mySAP FinancialsReal Estate
Value Proposition
mySAP FinancialsmySAP FinancialsRealReal EstateEstate
Value PropositionValue Proposition
Marketing / Marketing / Consumer PortalsConsumer Portals
�� Company’s RE portalCompany’s RE portal
Managing /Managing /Employee PortalsEmployee Portals
�� Property Manager PortalProperty Manager Portal
�� Corporate RE Corporate RE Manager PortalManager Portal
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SAP AG 2001, Global Product Management SAP Real Estate 7
SKY7: Providing & Hosting Your Company‘s Web Portal
Adapted Functionality
Corporate Design
Company NewsService ProviderNetwork
Real Estate Offers
Technology
SAP AG 2001, Global Product Management SAP Real Estate 8
SAP Real Estate – The leading portals solution
Hosting /Hosting /Partner PortalsPartner Portals
�� Tenant PortalTenant Portal
�� Owner PortalOwner Portal
�� Service Provider Service Provider PortalPortal
Portal HostingPortalPortal HostingHosting
Integrated DataIntegrated DataIntegrated Data Integrated DataIntegrated DataIntegrated Data
mySAP FinancialsReal Estate
Value Proposition
mySAP FinancialsmySAP FinancialsRealReal EstateEstate
Value PropositionValue Proposition
Marketing / Marketing / Consumer PortalsConsumer Portals
�� Company’s RE portalCompany’s RE portal
Managing /Managing /Employee PortalsEmployee Portals
�� Property Manager PortalProperty Manager Portal
�� Corporate RE Corporate RE Manager PortalManager Portal
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SAP AG 2001, Global Product Management SAP Real Estate 9
Tenant Portal
Caretaker's Portal
E. G.: Tenant Portal AND Caretaker‘s Portal
Communication• Log malfunction reports• Change bank details• ...
Information• Service charge settlement• Lease-outs• Status reports• ...
Communication• Report on status /
fulfillment of requests• Order service providers• ...Information• Monitor incoming requests• Check for free capacities• ...
R/3
SAP AG 2001, Global Product Management SAP Real Estate 10
SAP Real Estate – The leading portals solution
Hosting /Hosting /Partner PortalsPartner Portals
�� Tenant PortalTenant Portal
�� Owner PortalOwner Portal
�� Service Provider Service Provider PortalPortal
Portal HostingPortalPortal HostingHosting
Integrated DataIntegrated DataIntegrated Data Integrated DataIntegrated DataIntegrated Data
mySAP FinancialsReal Estate
Value Proposition
mySAP FinancialsmySAP FinancialsRealReal EstateEstate
Value PropositionValue Proposition
Marketing / Marketing / Consumer PortalsConsumer Portals
�� Company’s RE portalCompany’s RE portal
Managing /Managing /Employee PortalsEmployee Portals
�� Property Manager PortalProperty Manager Portal
�� Corporate RE Corporate RE Manager PortalManager Portal
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SAP AG 2001, Global Product Management SAP Real Estate 11
mySAP Workplace - Enterprise Portal
mySAPWorkplace
mySAPWorkplace
Company/Organization
boundary
Application, information, and services within company context
Application, information, and services within company context
Application, information, and services outside company context
Application, information, and services outside company context
Business ScenariosBusiness Scenarios
mySAP Overview
SAP & non-SAPComponents
SAP & non-SAPComponents
mySAPMarketplace
mySAPMarketplace
CommunitiesCommunities
Web ServicesWeb Services
SAP AG 2001, Global Product Management SAP Real Estate 12
How Your Employees‘ Workplaces could look like (I)
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SAP AG 2001, Global Product Management SAP Real Estate 13
How Your Employees‘ Workplaces could look like (II)
SAP AG 2001, Global Product Management SAP Real Estate 14
Company codeCompany code
PropertyProperty BuildingBuilding
Business entityBusiness entity
RoomsRooms
Rental unitRental unit Rental unitRental unit
Land registerLand
register
Professional Property Management: Master data
Heating systemHeating system Settlement unitSettlement unit
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SAP AG 2001, Global Product Management SAP Real Estate 15
Business Business entityentity
BuildingBuilding
PropertyProperty
Rental Rental unitunit LeaseLease
CustomerCustomer
Plant Plant maintenancemaintenance
ProjectProjectSystemSystem
Professional Property Management: Process Integration
Profit CenterProfit Center
General General LedgerLedger
AssetAsset
SAP AG 2001, Global Product Management SAP Real Estate 16
Units of measurement- Currency- Length unit- Surface unit- Volume unit
Units of measurement- Currency- Length unit- Surface unit- Volume unit
MetersMeters
Conditions- Basic rent- Advance payment- Flat-rates- Service charges- Heating expenses- Surcharges
Conditions- Basic rent- Advance payment- Flat-rates- Service charges- Heating expenses- SurchargesLocation
- Transportconnections
- Site- District.. .
Location- Transport
connections- Site- District.. .
Ref. factors- Unit of meas.- Tenancy law
Ref. factors- Unit of meas.- Tenancy law
Characteristics- Double- glazing- Elevator- Hot water - Central heating...
Characteristics- Double- glazing- Elevator- Hot water - Central heating...
Values- Building value- Option rates
Values- Building value- Option rates
Areas- Office area- Parking space area...
Areas- Office area- Parking space area...
Building law- Usage type- Permitted usage- Building plan
Building law- Usage type- Permitted usage- Building plan
Partner- Owner- Caretaker- Manager
Partner- Owner- Caretaker- Manager
User definable
Primary Object Data: The Key To Baselining
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SAP AG 2001, Global Product Management SAP Real Estate 17
Tenant(private)Tenant(private)
NaturalpersonNaturalperson
Tenant(com.)Tenant(com.)
GuarantorGuarantor
OrganizationOrganization
Business partner
Professional Property Management: Partners
SAP AG 2001, Global Product Management SAP Real Estate 18
Adjustment methodsAdjustment methods
Professional Property Management: Rent Review
Index
Sales-based
Construction measures
Free adjustment
Expert opinion
Area change
Representative list of rents
Comparative method
Adjustment advance payments / flat rates
Country-specific
Customer specific methods
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SAP AG 2001, Global Product Management SAP Real Estate 19
Sales-basedLease outSales-basedLease out
1. Entersales report
2. Implementsales settlement
3. Adjust advancepayments
1. Entersales report
2. Implementsales settlement
3. Adjust advancepayments Condition
changeAP sales
Conditionchange
AP sales
Advance payments
Postingsettlement
result
Postingsettlement
result
Lease out
Sales reports
01/98 1,000.00002/98 1,200.50003/98 985.000. . . . . .
Professional Property Management: Sales Based Rents
SAP AG 2001, Global Product Management SAP Real Estate 20
Settlement unitSettlement unit
GardeningGardeningElevatorElevator WaterWater
SettlementLease outRU1Lease outRU1
Lease outRU2
Lease outRU2 Rental unit 1Rental unit 1 Rental unit 2Rental unit 2
Overview: Service Charge Settlement
Order/Contract/Lease out
Invoice
EntryEntry
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SAP AG 2001, Global Product Management SAP Real Estate 21
SAP Real Estate – The leading portals solution
Hosting /Hosting /Partner PortalsPartner Portals
�� Tenant PortalTenant Portal
�� Owner PortalOwner Portal
�� Service Provider Service Provider PortalPortal
Portal HostingPortalPortal HostingHosting
Integrated DataIntegrated DataIntegrated Data Integrated DataIntegrated DataIntegrated Data
mySAP FinancialsReal Estate
Value Proposition
mySAP FinancialsmySAP FinancialsRealReal EstateEstate
Value PropositionValue Proposition
Marketing / Marketing / Consumer PortalsConsumer Portals
�� Company’s RE portalCompany’s RE portal
Managing /Managing /Employee PortalsEmployee Portals
�� Property Manager PortalProperty Manager Portal
�� Corporate RE Corporate RE Manager PortalManager Portal
SAP AG 2001, Global Product Management SAP Real Estate 22
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