PUBLIC
SAP S/4HANA Strategy
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Disclaimer
The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the
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of business outlined in this presentation or any related document, or to develop or release any functionality mentioned
therein.
This presentation, or any related document and SAP's strategy and possible future developments, products and or
platforms directions and functionality are all subject to change and may be changed by SAP at any time for any reason
without notice. The information in this presentation is not a commitment, promise or legal obligation to deliver any
material, code or functionality. This presentation is provided without a warranty of any kind, either express or implied,
including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-
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no responsibility for errors or omissions in this presentation, except if such damages were caused by SAP’s intentional or
gross negligence.
All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ
materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements,
which speak only as of their dates, and they should not be relied upon in making purchasing decisions.
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Strategic priorities in digital world
� Rethinking the whole
business from the
end customer’s
perspective.
End consumer
centricity
� Flexible reaction to
changes in demand,
supply and resources
Digital supply chain
& smart factory
� Aftersales Service
� Value add services
� Usage based
charging
Servitization & new
business models
� Intelligent
� Self-aware
Digital
smart products
� Configurability
� Adaptability
� Personalization
Serving the
“Segment of One”
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SAP S/4HANA 4 years of innovation delivered
SAP S/4HANA, on-premise edition 1511 SAP S/4HANA, on-premise edition 1610 SAP S/4HANA, on-premise edition 1709 SAP S/4HANA, on-premise edition 1809
SAP S/4HANA is ready for the prime timeKey Innovations* - Evolution
§ Embedded Analytics
§ Effective month end closing
§ Overcome reconciliation
§ Consistent SAP Fiori User Experience &
§ Search
§ Real time inventory
§ Smart Business e.g. MRP cockpit
§ Embedded Software in Product Development
§ Predictive Analytics as a system of intelligence
§ Demand Driven Manufacturing
§ Advanced Variant Configuration
§ SAP Fiori Overview Pages
§ Stack Consolidation
§ Sales Order Fulfillment Cockpit
§ Embedded Analytics for insights to action
§ Intelligent ERP: Machine Learning capabilities & co-pilot skills across all SAP S/4HANA modules such as Track Sales Orders Using NLI
§ Customer Management – The Service Core Embedded in SAP S/4HANA
§ Responsibility Determination
§ Finance: Next Generation Processes
§ Digital Manufacturing: Production Engineering and Operations
§ SAP Master Data Governance – Integral part of SAP S/4HANA
§ Demand-Driven Replenishment
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The Intelligent ERP – Core Ingredients Defined
Next GenerationProcesses
Machine Learning / Intelligent Automation
Robotic ProcessAutomation (RPA)
Capture the process flow and
skills totrain bots
Assemble bots,add skills, APIs,
services, triggers
AI-enabled bots in action, mimic the
user, repeat
Health check, expedite
Record Build RunMonito
r
SAP Intelligent Robotic Process Automation
Hyper automated next generation process
Broad machine learning roadmap across all functional domains
Intelligent RPA Tool incl. out of the box scenarios for simple cases
Intelligent Processes
Next GenerationAssistants
Insight to action
Exception Management
Intelligent User Experience
Conversational Digital Assistant Context aware, self-learning pro-active
Insight to action through embedded analytics
Situations handling for business exceptions
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* This is the current state of planning and may be changed by SAP at any time without notice
Lab Preview
Master Data:
ü Smart Default Values in Master Data transactions
ü MDM Business Rule Mining
Initial Idea to Design:
ü Variant Configuration ML based Analytics for configuration data –Top Seller
Optimized Order to Cash Use Cases:ü Sales Order from Unstructured
Data
Accelerated Plan to Product:ü Defect Code Proposal (incl. Text
Recognition)
ü Early Detection of slow and no moving stock
The intelligent ERP is leveraging Machine Learning to Reinvent Businesses
Finance:ü Detect Abnormal Liquidity Items
ü Accruals Prediction
Streamlined Procure to Pay:ü Automation in Source of Supply
Assignment
ü Auto Approval Workflow
ü Picture-based requisitioning
Already Delivered
Over 50 Intelligent Processesand Intelligent UX use cases &scenarios delivered. Such as
ü Sales scenario to proactively avoid delivery delays in order to increase customer satisfaction and loyalty
ü Procurement scenario to provide an accurate Delivery Dates for Purchase Orders and avoid expensive short term exception processing
ü EPPM scenario to ensure cost savings via less budget overruns & better project investment decisions
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Vision of Finance TransformationFrom daily routine to supporting growth and new business models
Automation
Runningthe Business
Insights
Operations
Deliver Insights
Operations
Predictive Insights
Backward looking
Real-time Insights
Advanced Analytics
Drive Strategy
Operations
Forward looking
Predictive Insights
Real-time Insights
Backward looking
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SAP S/4HANA Finance
Org change impact analysis (2019)
ML Payment Advice Extractor
Smart Tagging Treasury & Risk Mgmt.**
Realtime Finance
Fast Close Analytics Cloud Planning***
GRC Compliance runs***DSO & DPO Cockpits
ML Cash App***
Cloud for Real Estate (2019)
Actual Costing & TP
Predictive SO
New Group Reporting ML Proposed Accrual ML GR/IR Cockpit***
Central Finance**
Extension Ledger
Tax Compliance Automation
GRC ML integrity screen***
Predictive PO (2019)Universal allocation (2019)
new
new
new new new
SETTLEMENT MGMT
ACCOUNTS RECEIVABLE
ACCOUNTS PAYABLE &
RECEIVABLE
COST MANAGEMENT AND PROFITABILITY ANALYSIS
Business Areas:
OVERHEAD COST MANAGEMENT
PRODUCT COSTING
PROFITABILITY ANALYSIS
FINANCIAL OPERATIONS
CASH & SETTLEMENT
MGMT
ELECTRONIC BILLING & PAYMENT
ACCOUNTING AND FINANCIAL CLOSE
FINANCIAL ACCOUNTING
FINANCIAL REPORTING
ENTITY CLOSE
Business Capabilities:
Matrix Consolidation (2019)
Financial Planning Cockpit (2019)
Universal Journal Top down distribution (2020)
Orchestrated Fin. Close (2019)
Financial Analysis ML GR/IR App*** Sales Order Prediction
*This is the current state of planning and may be changed by SAP at any time without notice - **Additional license - ***Additional installation and license.
ML for Accruals (2019)
Convergent invoicing + receivables management and payment handling (2019)Roadmap*
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SAP S/4HANA Manufacturing
MRP live & MRP Cockpit Capacity Planning
DDMRP w. graphical plan support & dynamic buffers**
Production Order Cockpit Complex Manufacturing/ PEO**
PPDS: Det. Scheduling & Optimal Orders**
QM Overview w. Inspections & Tasks
PEO enh. 3D & change impact analysis**
QM: ML proactive complaint & resolution processing (2021)
DDMRP for predictive capacity & component demand (2019)
*This is the current state of planning and may be changed by SAP at any time without notice - **Additional license - ***Additional installation and license.
QUALITY, IMPROVEMENT
QUALITY ENGINEERING
JUST-IN-TIME PROCESSING
EXTERNAL PROCESSING
QUALITY MANAGEMENT
Business Capabilities:
MANUFACTURING ANALYTICS
PRODUCTION EXECUTION
EXTERNAL PROCESSING &
SUBCONTRACTING
KANBAN, JUST-IN-TIME PROCESSING
QUALITY INSPECTION,
ENGINEERING, IMPROVEMENT
PRODUCTION OPERATIONS
REPETITIVE MANUFACTURING
Business Areas:PRODUCTION
PLANNING
PRODUCTION CONTROL
MATERIAL REQUIREMENTS
PLANNING
MANUFACTURING INSIGHTS
new
Interactive capacity leveling & automated scheduling (2020)
PEO: Order Change Mgmt., Routing Libraries, Templates & Var. Conf. in PEO (2019)
MRP Cockpit with capacity views (2019)
QM: Results HistoryManage Prod. OrdersMRP Cockpit
majormajor
major
Roadmap*
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SAP S/4HANA Sourcing and Procurement
Central Procurement** Self Service Procurement*** ML Predictive Contract Consumption***
Transform Manual Procurement into Automation with Prediction & ML (2020)
Service Procurement with
*This is the current state of planning and may be changed by SAP at any time without notice - **Additional license - ***Additional installation and license.
SUPPLIER EVALUATION
REALTIME REPORTING & MONITORING
INVOICE COLLABORATION
INVOICE MANAGEMENT
Business Capabilities:
SELF SERVICE REQUISITIONING
SOURCING & CONTRACT
MANAGEMENT
PURCHASE ORDER COLLABORATION
REQUIREMENTS PROCESSING
PURCHASING REBATE MGMT
SOURCE ASSIGNMENTPURCHASE CONTRACT
MANAGEMENT
INVOICE PROCESSING & COLLABORATION
CLASSIFICATION, SEGMENTATION &
SUPP. EVALUATION
SPEND VISIBILITY, REALTIME REPORTING
& MONITORING
SUPPLIER MGMT. AND PROCUREMENT
ANALYTICS
Business Areas:OPERATIONAL
PROCUREMENT
SERVICES PURCHASING & RECORDING, PURCH.
REBATE MGMT
PURCHASE ORDER PROCESSING &
COLLABORATION
ML Propose New Catalog Items (Free-Text)***new
ML Material Group Proposal***new
ML GR/IR Reconciliation***new
Guided Buying Materials without Contracts
ML Materials without Contracts***new
Guided Buying with ARIBA***new
Smart Contracting with Legal Contract Integration (2019)
ML Supplier Delivery Prediction (2019)
Manage PO itemsmajor
Include social media platforms and sentiment analysis (2020)
Roadmap*
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SAP S/4HANA Research & DevelopmentBusiness Areas:
Automatic project cost forecasting (2019)
Software Compatibility Mgmt.** New Product Compliance Solution**CPM: Enhanced Forecasting, Collaboration, Analytics** Multi-Resource Mgmt.**
EPPM Project & Portfolio Analysis
VC/ML: Analytics & identification of critical combinations (2020)
EPPM/ML: Support for idea selection (2020)
New Variant Configuration with Multilevel Conf.**
Roadmap*
*This is the current state of planning and may be changed by SAP at any time without notice - **Additional license - ***Additional installation and license.
IPD***
PRODUCT ENGINEERING
Business Capabilities:
PROJECT FINANCIALS CONTROLC
PROJECT LOGISTICS CONTROLC
PRODUCT DEVELOPMENT FOUNDATION
PRODUCTION BOM
MANAGEMENT
RECIPE / ROUTING
MANAGEMENT
INSPECTION PLANNING
PROJECT CONTROL
VARIANT CONFIGURATION
Project Schedules VC: Simulation**Product Compliance**
VC: Modeling of combined products (2020)
major
newRecipe Mgmt.**VC Integration w. C/4HANA ecommerce***
new
EPPM: Simplified Data Model (2020f) PLM/Recipe: Contrib.-based formulation w/ comp. breakdown (2019)
PLM/Recipe/ML: formulation & labeling support (2021)
Prod. Comp./ML: Text-based dangerous goods classification (2019)
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Embedded TM**
Inventory Turnover/ Dead Stock AnalysisRealtime Inventory w/ high throughput
Embedded EWM**
ML Prediction of Stock in Transit
aATP/ML: Smart material substitution (2020f)
SAP S/4HANA Supply Chain
New aATP**
aATP: alt. BOP & det. Best Plant**
EWM: New Fioris & Unplanned Returns**
EWM: Material flow systems with robotic integrations (2019)
IBP***
Roadmap*
Integration with ATT Pharma
TM: Scenario builder & mixed Pallet building**EWM: sync Del. No & real-time check**
Business Capabilities:
Business Areas:
WAREHOUSE MANAGEMENT SHIPPING
INVENTORY ANALYTICS AND
CONTROL
AVAILABLE TO PROMISE
GOODS MOVEMENT
INVENTORY WAREHOUSING SHIPPING AND TRANSPORTATION
RETURNABLE PACKAGING LOGISTICS
ORDER PROMISING
TRANS-PORTATION
MGMT
new
new
Fiori UX for Kanban (2019)
ML: Prediction of dead stock / slow moving (2019)TM: Overview pages shipping (2019) & receiving (2020)EWM: Optimization capabilities (2019)
TM: Migration tools (2019)
Movement Analysis Predictive SiT aATP: Product Allocation TM Scenario Builder
major
major
majormajor
*This is the current state of planning and may be changed by SAP at any time without notice - **Additional license - ***Additional installation and license.
Decentral S/4HANA EWM***
aATP: partial confirmations in multiple plants (2020) Overview page inventory analyst (2019)
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Business Areas : MAINTENANCE PLANNING & SCHEDULING
MAINTENANCE EXECUTION
MAINTENANCE MANAGEMENT
SAP S/4HANA Asset Management
watch the video
Find & manage equipment with spatial information***
Technical Object Breakdown AnalysisCreate & process Malfunction Report
Drilldown to images & technical documents, enhanced 3D support***
Collaborative MRO processes***
Asset Intelligence Network***
Asset Intelligence Network / Asset Central Integration***
Maintenance Planner Overview page
Asset Cost Analysis (2019)
EH&S: Prediction for Safety & Risk Mgmt. (2020)Roadmap*
*This is the current state of planning and may be changed by SAP at any time without notice - **Additional license - ***Additional installation and license.
new
Geographical Enablement
Framework***
EH&S: content provider integration (2020) ML in maintenance execution (2021)
Addtl. Object pages (2019)
Maintenance Planning Overview Technical Object BreakdownProcess Malfunctionmajor
Fiori apps: manage int. refurbishment activities (2020)
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SAP S/4HANA Sales
ML: Create sales order from unstructured data (2020)
Sales Order Fulfillment Cockpit
aATP: alter. Plant**
Price planning (2020) and optimization (2021)
*This is the current state of planning and may be changed by SAP at any time without notice - **Additional license - ***Additional installation and license.
Customer 360 view
aATP: determine alter. plant**new
BRIM: Subscription. Order Mgmt.**
BILLING & INVOICING
ACCOUNT & CONTACT
MGMT.
Business Capabilities:
Business Areas:
SALES FORCE SUPPORT1
ACTIVITY MGMT.
ORDER AND CONTRACT MANAGEMENT
SALES MASTER
DATA MGMT.SALES ORDER MGMT.
& PROCESSINGCLAIMS, RETURNS & REFUND MGMT.
SALES MONITORING & ANALYTICS
OPPORTUNITY MGMT.
SALES & SOLUTION
BILLINGPRICE MGMT
SALES REBATES
MGMTQUOTATION
MGMTSALES
CONTRACT & QUOTATION MGMT
SALES LEAD& OPPORTUNITY
MGMT.
NLP skills for sales document***new
Manual invoice / Cash sale (2019)
Cash application for contract accounting (2020)
Q2O Prediction One Single InvoiceSales Force Support
Create sales order Fiori App (2020)
Delivery delay prediction major
Quotation to order conv. rate predictionmajor
Sales Force Support1new
new FPS1
1 via SAP S/4HANA for Customer Management add-on
Add. Sales KPIs, e.g. lost quotation value (2019)
Roadmap*
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SAP S/4HANA Service
Integration with Mobile Field Service Mgmt. (2019)
ML email & ticket categorization***
Combine the Power of CRM & ERP-CS within S/4HANA
In-House Repair & Complaints (2020)Service Plans (2020)
*This is the current state of planning and may be changed by SAP at any time without notice - **Additional license - ***Additional installation and license.
Migration support (2019)
Claims (2020)
Multichannel Customer Interaction Mgmt.1
Ad hoc expense items1 BRIM: Order Mgmt. **1
Quotation with Product Bundles1
IN-HOUSE REPAIR MANAGEMENT
SERVICE PARTS FULLFILMENT
SERVICE PARTS WAREHOUSING PARTS &
FULLFILMENTSERVICE
FULLFILMENT
Business Capabilities:
Business Areas
TECHNICAL ASSETS, STRUCTURE, AND
HISTORY
SERVICE TASK LIST & CATALOGSC
SERVICE CONTRACT & WARRANTY MGMT
CLAIMS, RETURNS, REFUNDS MGMT. C
& IN-HOUSE REPAIR MGMT. C
SERVICE OPERATIONS & PROCESSES ( C)
SERVICE MASTER DATA & AGREEMENT MANAGEMENT (
C)
SERVICE PARTS MANAGEMENT
COMPLAINTS MGMT
SERVICE REQUEST & COMPLAINTS MGMT.C
SERVICE & MAINTENACCE PLAN SERVICE CONTRACT &
WARRANTY MGMT.
SERVICE ORDER MGMT. & BILLING &
FULLFILMENTSERVICE DISPATCHING AND
SCHEDULING
CUSTOMER ENGAGEMENT, PACKAGED SERVICE OFFERINGS & SERVICE DISPATCHING AND
SCHEDULINGC
Customer Management: Service Service Order Quotations Service Request
Integration with Advanced Variant Configuration1new
Roadmap*
major
new New FPS1
Improved Support for Usage-Based Business (2020f)
1 Available via SAP S/4HANA for Customer Management
Warranty (2020) Service Projects (2020) Business Solution Contract (2020f)
Service Parts (2021)
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Our Guiding Principles
AI/ML | IoT | Analytics
Intelligent Suite
CustomerExperience
Manufacturing& Supply Chain
Digital Core PeopleEngagement
Network & SpendManagement
Digital Platform
DataManagement
CloudPlatform
Intelligent Technologies
One Integrated, Scalable, Modular Cloud SuiteAll Industries | Beautiful User Experience
Embedded Intelligence everywhereNew value | Better business outcomes
ONE Product Architecture & Digital PlatformCoherent | Simple | Modern
Operational ExcellenceHighly Available | Highest Security Standards
Simple AdoptionFunctionality | Tools | Services
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SAP S/4HANA: Complete, Consistent Choice
On PremiseCloud
SAP S/4HANA
One Code Line
SAP S/4HANA’s code line, simplified data model, and modern user experience are consistent for both cloud and on premise. Designed for in-memory, SAP S/4HANA brings new business capability while simplifying the IT landscape.
Considerations for selecting the right SAP S/4HANA solution:§ Business functionality § Regulatory, industry, and regional requirements§ Individualization options§ IT Strategy§ Innovation cycles§ Adoption/upgrade efforts§ TCO § Commercial models
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CorporateTier 1
SAP CloudEcosystem
SubsidiariesTier 2
SUB 1
HQ
SUB 2 SUB 3
• Rapid time to value and lower cost to maintain
• Taking real-time insights into action• Process consistency• Easy to change, simple to extend• Easily duplicated / “templatized” innovations• Access to other SAP Cloud solutions
Clo
ud o
r O
n-Pr
emis
eC
loud
• Flexibility for customer innovations and business models
• Competitive advantage-specific processes
• Most powerful tools for operations and administration
• Integration with 3rd party solutions
Common│ Data Model │ User Experience │ Data entities │ Analytics │
Full powerful
SAP ERP
Light, quick, simple
Cloud Connector
S/4HANA Central Finance
Easy choice for a powerful combination
Two-Tier ERP Approach with SAP S/4HANA Cloud
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What we achieved last year 2018
2.730+Customers LIVE
5.200+Customers in Project
10.500+S/4HANA Customers
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What is new? I SAP Tools and Resources AvailableAccelerate SAP S/4HANA Adoption by SAP ERP Customers
• Custom Code AdaptationABAP Test Cockpit
• Imporved Conversion Process Reduce efforts for main simplifications
• Improved Data MigrationMigration Cockpit
• Reduced integration effortsIntegration Content Advisor
• Downtime Optimized Conversion Software Update Manager
• Leverage StandardSAP Model Company for the Intelligent Enterprise
• SAP Activate Deployment Method
• SAP S/4HANA Product Roadmaps (link)
• SAP Best Practices Explorer (link)
• SAP Fiori Apps Library (link)
• SAP Readiness Check for SAP S/4HANA (link)
• Scale available Skills through education and partner engagement
• SAP Transformation Navigator (link)
• Business Scenario Recommendation (link)
• Next Generation Benchmarking and Value Manager (internal link) –
• SAP Solution explorer provides solution scope details per LoB
• Industry Door Openers (link)
• SAP S/4HANA Adoption Starter (SAP Service Offering)
• SAP Business Value Advisor (link)
• SAP S/4HANA Industry & LoB Value Whitepapers (link)
• SAP S/4HANA Customer Success Flipbook (link)
• SAP S/4HANA Digital Concierge (link)Custom Resources Tailored to You:
Define your strategy Make the case Consider the options Deliver your futurePlan the engagement
and get executive buy-inWhere and how will we
realize our ROI?What is our plan for
deployment?Which best practices
ensure success?