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SAP Solution Manager as a Service - ITPC Group...SAP Solution Manager as a Service The SAP Solution...

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SAP Solution Manager as a Service The SAP Solution Manager (SolMan) is the central tool to efficiently test, implement, operate, monitor and support an enterprise’s SAP solution. It gives access to all available implementation, upgrade content and support services, optimizes the management of your SAP solution and ensures efficient operations. SolMan is the central point of control for the entire solutions and the gateway to SAP. The SolMan is increasingly becoming a central component for SAP Application Lifecycle Management as SAP is requiring the SolMan to be at the latest version and with the latest support packages for upgrades and migrations to HANA. SAP Solution Manager as a Service (SMaaS) is a cost-effective and elegant solution for this challenge. For a monthly flat fee, we provide you with the latest Solution Manager version and ensure that it is always up-to-date, allowing you to benefit from the latest SAP innovations. With SMaaS, no maintenance work on the SolMan is required, exempting internal resources and allowing employees to focus on the business systems. Using SMaaS means no additional investment in OS licenses, hardware and maintenance, and can result in significant cost savings in infrastructure, management and operations. No investment costs in infrastructure and licenses required Fair, attractive and transparent pricing model, without hidden upgrade costs Quick initial SAP Solution Manager installation and configuration, without consulting efforts Low integration efforts into existing SAP landscape No internal resources required 24/7 availability of SAP Solution Manager system Flexible combination of services available Your benefits at a glance Self-service Model (Cloud or On-Premise) Own, fully hosted SAP Solution Manager for your enterprise to be used based on your requirements. Solution Manager platform provided by ITPC Initial installation and maintenance of the system maintenance carried out by ITPC Initial deployment of your own copy of SAP Solution Manager from our Cloud Appliance Library Initial cost for deployment, installation and base configuration Subscription Model Access to our shared Solution Manager No initial costs, installation or base configuration required Platform and SAP system provided and fully managed Full access to the Solution Manager Monthly flat fee for services, operations and maintenance
Transcript
Page 1: SAP Solution Manager as a Service - ITPC Group...SAP Solution Manager as a Service The SAP Solution Manager (SolMan) is the central tool to efficiently test, implement, operate, monitor

SAP Solution Manager as a ServiceThe SAP Solution Manager (SolMan) is the central tool to efficiently test, implement, operate, monitor and support an enterprise’s SAP solution. It gives access to all available implementation, upgrade content and support services, optimizes the management of your SAP solution and ensures efficient operations. SolMan is the central point of control for the entire solutions and the gateway to SAP.

The SolMan is increasingly becoming a central component for SAP Application Lifecycle Management as SAP is requiring the SolMan to be at the latest version and with the latest support packages for upgrades and migrations to HANA.

SAP Solution Manager as a Service (SMaaS) is a cost-effective and elegant solution for this challenge. For a monthly flat fee, we provide you with the latest Solution Manager version and ensure that it is always up-to-date, allowing you to benefit from the latest SAP innovations. With SMaaS, no maintenance work on the SolMan is required, exempting internal resources and allowing employees to focus on the business systems. Using SMaaS means no additional investment in OS licenses, hardware and maintenance, and can result in significant cost savings in infrastructure, management and operations.

• No investment costs in infrastructure and licenses required

• Fair, attractive and transparent pricing model, without hidden upgrade costs

• Quick initial SAP Solution Manager installation and configuration, without consulting efforts

• Low integration efforts into existing SAP landscape

• No internal resources required

• 24/7 availability of SAP Solution Manager system

• Flexible combination of services available

Your benefits at a glance

Self-service Model (Cloud or On-Premise) Own, fully hosted SAP Solution Manager for your enterprise to be used based on your requirements.

• Solution Manager platform provided by ITPC

• Initial installation and maintenance of the system maintenance carried out by ITPC

• Initial deployment of your own copy of SAP Solution Manager from our Cloud Appliance Library

• Initial cost for deployment, installation and base configuration

Subscription Model Access to our shared Solution Manager

• No initial costs, installation or base configuration required

• Platform and SAP system provided and fully managed

• Full access to the Solution Manager

• Monthly flat fee for services, operations and maintenance

Page 2: SAP Solution Manager as a Service - ITPC Group...SAP Solution Manager as a Service The SAP Solution Manager (SolMan) is the central tool to efficiently test, implement, operate, monitor

With the SAP Solution Manager as a Service we provide the following standard services included in the monthly subscription fee:

Additional services, which are not part of the standard services included in the subscription fee can be requested on demand. Contact us today to ask for an offer.

SAP Solution Manager as a Service

Services Subscription Model Self-Service Model

Service Desk

SAP Backup & Recovery Services

Perform daily system checks

Installation of OS, DB and SAP Kernel Patches

OS monitoring (CPU, memory, disk, services

SAP Security - Profile and User Administration

Incident, Change and Escalation Management

Managed System setup for satellite systems

SAP System Monitoring 7 x 24h

SAP System Administration and Support

Weekly analysis of SAP EarlyWatch Alert report

Installation of SAP Support Packages and Add-On’s

Database monitoring (file size, free space, backup)

SAP Notes Implementation

SAP Basis Operations

Configuration of further functionality (e.g. Business Process Management)

Included Not included, but can be requested on demand Not included

ITPC AG8048 ZurichSwitzerlandPhone +41 (0)44 521 73 40

ITPC India Pvt.Ltd.Kharadi, Pune - 411014IndiaPhone +91 (0)20 46900 800

ITPC Consultancy Services Ltd.London , W6 8DAUnited KingdomPhone +44 (0)203 609 8780

Contact us at [email protected], www.itpccorp.com, https://saponazure.cloud and www.solhana.com


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