SAP Solution Manager as a ServiceThe SAP Solution Manager (SolMan) is the central tool to efficiently test, implement, operate, monitor and support an enterprise’s SAP solution. It gives access to all available implementation, upgrade content and support services, optimizes the management of your SAP solution and ensures efficient operations. SolMan is the central point of control for the entire solutions and the gateway to SAP.
The SolMan is increasingly becoming a central component for SAP Application Lifecycle Management as SAP is requiring the SolMan to be at the latest version and with the latest support packages for upgrades and migrations to HANA.
SAP Solution Manager as a Service (SMaaS) is a cost-effective and elegant solution for this challenge. For a monthly flat fee, we provide you with the latest Solution Manager version and ensure that it is always up-to-date, allowing you to benefit from the latest SAP innovations. With SMaaS, no maintenance work on the SolMan is required, exempting internal resources and allowing employees to focus on the business systems. Using SMaaS means no additional investment in OS licenses, hardware and maintenance, and can result in significant cost savings in infrastructure, management and operations.
• No investment costs in infrastructure and licenses required
• Fair, attractive and transparent pricing model, without hidden upgrade costs
• Quick initial SAP Solution Manager installation and configuration, without consulting efforts
• Low integration efforts into existing SAP landscape
• No internal resources required
• 24/7 availability of SAP Solution Manager system
• Flexible combination of services available
Your benefits at a glance
Self-service Model (Cloud or On-Premise) Own, fully hosted SAP Solution Manager for your enterprise to be used based on your requirements.
• Solution Manager platform provided by ITPC
• Initial installation and maintenance of the system maintenance carried out by ITPC
• Initial deployment of your own copy of SAP Solution Manager from our Cloud Appliance Library
• Initial cost for deployment, installation and base configuration
Subscription Model Access to our shared Solution Manager
• No initial costs, installation or base configuration required
• Platform and SAP system provided and fully managed
• Full access to the Solution Manager
• Monthly flat fee for services, operations and maintenance
With the SAP Solution Manager as a Service we provide the following standard services included in the monthly subscription fee:
Additional services, which are not part of the standard services included in the subscription fee can be requested on demand. Contact us today to ask for an offer.
SAP Solution Manager as a Service
Services Subscription Model Self-Service Model
Service Desk
SAP Backup & Recovery Services
Perform daily system checks
Installation of OS, DB and SAP Kernel Patches
OS monitoring (CPU, memory, disk, services
SAP Security - Profile and User Administration
Incident, Change and Escalation Management
Managed System setup for satellite systems
SAP System Monitoring 7 x 24h
SAP System Administration and Support
Weekly analysis of SAP EarlyWatch Alert report
Installation of SAP Support Packages and Add-On’s
Database monitoring (file size, free space, backup)
SAP Notes Implementation
SAP Basis Operations
Configuration of further functionality (e.g. Business Process Management)
Included Not included, but can be requested on demand Not included
ITPC AG8048 ZurichSwitzerlandPhone +41 (0)44 521 73 40
ITPC India Pvt.Ltd.Kharadi, Pune - 411014IndiaPhone +91 (0)20 46900 800
ITPC Consultancy Services Ltd.London , W6 8DAUnited KingdomPhone +44 (0)203 609 8780
Contact us at [email protected], www.itpccorp.com, https://saponazure.cloud and www.solhana.com